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Spyware / Malware / Virus Removal

Hijack This log

12 min read

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Post #1
Dell Vostro 1510 not able to access internet, having assorted difficulties.

Here's the Hijack This log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:07:12 PM, on 2/28/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\DRIVERS\o2flash.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\WI9130~1\Datamngr\DATAMN~1.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ginny\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2090113
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: NCH EN Toolbar - {37483b40-c254-4a72-bda4-22ee90182c1e} - C:\Program Files\NCH_EN\tbNCH_.dll
R3 - URLSearchHook: PHPNukeEN Toolbar - {dd02a4eb-4afd-4d60-99d8-e67f964ca813} - C:\Program Files\PHPNukeEN\tbPHPN.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: NCH EN Toolbar - {37483b40-c254-4a72-bda4-22ee90182c1e} - C:\Program Files\NCH_EN\tbNCH_.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: PHPNukeEN Toolbar - {dd02a4eb-4afd-4d60-99d8-e67f964ca813} - C:\Program Files\PHPNukeEN\tbPHPN.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Bandoo IE Plugin - {EB5CEE80-030A-4ED8-8E20-454E9C68380F} - C:\Program Files\Bandoo\Plugins\IE\ieplugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: NCH EN Toolbar - {37483b40-c254-4a72-bda4-22ee90182c1e} - C:\Program Files\NCH_EN\tbNCH_.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: PHPNukeEN Toolbar - {dd02a4eb-4afd-4d60-99d8-e67f964ca813} - C:\Program Files\PHPNukeEN\tbPHPN.dll
O3 - Toolbar: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - C:\PROGRA~1\WI9130~1\ToolBar\SearchquDx.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WI9130~1\Datamngr\DATAMN~1.EXE
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.miniclip.com/games/show-jumping/en/"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.realtytools.com
O15 - Trusted Zone: http://*.toolkitcma.com
O15 - Trusted Zone: http://*.toolkitcma2.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
O20 - AppInit_DLLs: c:\progra~1\wi9130~1\datamngr\datamngr.dll c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\progra~1\google\google~3\goec62~1.dll c:\progra~1\bandoo\bndhook.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG8\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: O2FLASH - O2Micro International - C:\WINDOWS\system32\DRIVERS\o2flash.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 12637 bytes
Post #2
:welcome:

Your router may need to be reset:

IF you connect via a router

do this:

Let’s try to reset the router to its default configuration.
  • This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
  • Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
  • If you don’t know the router's default password, you can look it up. HERE
  • You also need to reconfigure any security settings you had in place prior to the reset.
  • You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.
Post #3
Don't think that's the problem, as I have another Windows machine plus 5 macs all able to connect fine through the router (Airport hub). The Dell is having problems with IE not opening and hampered performance. It gets used a good bit by teenagers who are rather indiscriminate in adding toolbars, playing games, etc. so I assume malware has something to do with it. But I could be wrong. Let me know the next step in diagnosing this. Thanks!
Post #4

It gets used a good bit by teenagers who are rather indiscriminate in adding toolbars, playing games, etc

:rofl:



Posted Image


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


I've been seeing some Java infections lately.

Go here and follow the instructions to clear your Java Cache
http://www.java.com/en/download/help/plugin_cache.xml


Next:
Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.


  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #5
Last things first: The main problem with the computer now is that IE won't open and hence I can't get to the Internet on it. Attempts to start IE result in the hourglass appearing for a few seconds, then nothing. Trying it without Add-ons does open a window, but from there the program is non-responsive. The mbam log pasted below is clean, probably because (true confession time) I ran mbam on my own yesterday. At that time, it did find a few malware items. I deleted everything it found, not excepting any System Volume Informatoin docs (though, to be honest, I don't know if there were any). Anyhow, here's the log from the latest scan. I can post the log from yesterday too if that would be helpful. Thanks! Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5925 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 3/1/2011 9:39:22 PM mbam-log-2011-03-01 (21-39-22).txt Scan type: Quick scan Objects scanned: 152070 Time elapsed: 4 minute(s), 0 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #6
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

If need be, Download the tools needed to a flash drive or other USB device, and transfer them to the infected computer.

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #7
Tried to run ComboFix after disabling AVG from the tray per your instructions, but ComboFix reports that it can't run until AVG is "uninstalled." When I go to Start > All Programs > AVG Free 8.5 > Uninstall AVG Free, it processes a few things and then says "Uninstall Failed!". When I click for details, I see the following: Local machine: installation failed Installation: Error: Action failed for registry key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key…. Error 0x80070005 Trying ComboFix again after that just produces the same result as before. So… what's a workaround?
Post #9
Finally managed to get AppRemover to complete its process. Ran ComboFix. Here's the log:

ComboFix 11-03-02.01 - Ginny 03/05/2011 18:44:01.5.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1439 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
FW: Outpost Firewall *Enabled* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Ginny\Application Data\searchqutb
c:\documents and settings\Ginny\Application Data\searchqutb\dtx.ini
c:\documents and settings\Ginny\Application Data\searchqutb\games\00d2dfc64c07a4f32824abac1d6f735b
c:\documents and settings\Ginny\Application Data\searchqutb\games\3e4265e00cbc4a9cf22a105046a46d8a
c:\documents and settings\Ginny\Application Data\searchqutb\games\44a5d79f5451d3036ba3986425e234c8
c:\documents and settings\Ginny\Application Data\searchqutb\games\GameCategories.xml
c:\documents and settings\Ginny\Application Data\searchqutb\games\GameTypes.xml
c:\documents and settings\Ginny\Application Data\searchqutb\guid.dat
c:\documents and settings\Ginny\Application Data\searchqutb\preferences.dat
c:\documents and settings\Ginny\Application Data\searchqutb\stats.dat
c:\documents and settings\Ginny\Application Data\searchqutb\uninstallIE.dat
c:\documents and settings\Ginny\Application Data\searchqutb\weather\598beca4235842d7b4babf5cb57e9f0c
c:\documents and settings\Ginny\Application Data\searchqutb\weather\f66ace00e99c98c14e88350cca352445
c:\documents and settings\Ginny\Application Data\searchqutb\weather\forecasts_cache.xml
c:\documents and settings\Ginny\Application Data\searchqutb\weather\observations_cache.xml
c:\documents and settings\Ginny\Application Data\searchqutb\weatherbutton_prefs.xml
c:\documents and settings\Ginny\Application Data\searchqutb\widgets_cache\84b70525cff6359fdeca553342c23e4c
c:\documents and settings\Ginny\Application Data\searchqutb\widgets_cache\bf5b6317ae07da699882fc948f22eda4
c:\documents and settings\Ginny\Application Data\searchqutb\widgets_cache\category_cache.xml
c:\documents and settings\Ginny\Application Data\searchqutb\widgets_cache\widget_cache.xml
c:\program files\Windows Searchqu Toolbar
c:\program files\Windows Searchqu Toolbar\Datamngr\datamngr.dll
c:\program files\Windows Searchqu Toolbar\Datamngr\datamngrUI.exe
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\content\.#searchqutb.js.1.3
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\content\lib\about.xml
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\content\preferences.xml
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\content\searchqutb.js
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\content\toolbar.htm
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\uwa\templateFF.html
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\icons\cond999.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\bg-pnl520x350blue-whitebg.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\btn-delete.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\btn-search-pnlbtm.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\ico-hotandhumid-s.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\over-blue.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\over-orange.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\powered-by-weatherbug.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\powered-by-weatherbug2.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\radio-checked.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\radio-unchecked.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\images\searchbox-pnlbtm.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\weatherbutton\panels\popupWeather.css
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lib\yahoo.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\lichen.gif
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\relatedlinks.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\rss-expand.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\rss-feed.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\rss-found.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\rss-reload.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\rss-subscribe.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\searchbar\searchbar-background-left.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\searchbar\searchbar-background-middle.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\searchbar\searchbar-background-right.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\searchqutb.css
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\settings.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\shopping.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\siteinfo.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\skin-bluelite.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\skin-bluesky.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\skin-orange.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\technorati.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\video.bmp
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\weather.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\web.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_allocine.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_bliptv.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_calcal.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_calculator.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_gservices.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_sudoku.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_todo.jpg
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_trio.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widget_uconverter.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widgets-square-16px.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\widgets.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\wikipedia.png
c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\yahoosearch.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\chrome\skin\youtube.png
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c:\program files\Windows Searchqu Toolbar\ToolBar\components\windowmediator.js
c:\program files\Windows Searchqu Toolbar\ToolBar\manifest.xml
c:\program files\Windows Searchqu Toolbar\ToolBar\SearchquDx.dll
c:\program files\Windows Searchqu Toolbar\ToolBar\SearchquTb.dll
c:\program files\Windows Searchqu Toolbar\ToolBar\uninstall.exe
c:\program files\Windows Searchqu Toolbar\uninstall.exe

.
((((((((((((((((((((((((( Files Created from 2011-02-05 to 2011-03-05 )))))))))))))))))))))))))))))))
.

2011-02-23 22:25 . 2011-02-23 22:25 ——– d—–w- c:\documents and settings\Ginny\Application Data\Bandoo
2011-02-23 22:24 . 2011-02-23 22:28 ——– d—–w- c:\documents and settings\All Users\Application Data\Bandoo
2011-02-23 22:24 . 2011-02-23 22:25 382 —-a-w- c:\documents and settings\Ginny\Local Settings\Application Data\GLF43.tmp
2011-02-23 22:23 . 2011-02-28 17:00 ——– d—–w- c:\program files\Bandoo
2011-02-11 05:15 . 2011-02-11 05:15 ——– d—–w- c:\documents and settings\Ginny\Application Data\Publish Providers
2011-02-11 05:12 . 2011-02-11 05:12 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\Sony
2011-02-11 02:22 . 2011-02-11 04:45 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\PHPNukeEN
2011-02-11 02:22 . 2011-02-11 02:22 ——– d—–w- c:\program files\PHPNukeEN
2011-02-11 01:36 . 2011-02-11 01:36 ——– d—–w- c:\program files\Conduit
2011-02-11 01:36 . 2011-02-11 01:36 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\Conduit
2011-02-11 01:36 . 2011-02-11 02:06 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\NCH_EN
2011-02-11 01:36 . 2011-02-11 01:36 ——– d—–w- c:\program files\NCH_EN
2011-02-11 01:35 . 2011-02-11 01:35 ——– d—–w- c:\documents and settings\All Users\Application Data\NCH Swift Sound
2011-02-11 01:35 . 2011-02-11 01:35 ——– d—–w- c:\program files\NCH Swift Sound
2011-02-09 02:56 . 2011-02-09 02:56 ——– d—–w- c:\documents and settings\All Users\Application Data\Sony
2011-02-09 02:56 . 2011-02-09 02:56 ——– d—–w- c:\program files\Sony
2011-02-09 02:49 . 2011-02-20 03:01 ——– d—–w- c:\documents and settings\Ginny\Application Data\Sony
2011-02-07 03:16 . 2011-02-07 03:16 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\Deshaker
2011-02-05 04:06 . 2011-02-27 02:09 ——– d—–w- c:\documents and settings\All Users\Application Data\NCH Software
2011-02-05 04:06 . 2011-02-20 02:08 ——– d—–w- c:\program files\NCH Software
2011-02-05 04:06 . 2011-02-20 02:08 ——– d—–w- c:\documents and settings\Ginny\Application Data\NCH Software

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-02 22:11 . 2010-04-29 00:52 222080 ——w- c:\windows\system32\MpSigStub.exe
2011-01-21 14:44 . 2008-04-25 16:16 439296 —-a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-25 16:16 290048 —-a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2008-04-25 16:16 1854976 —-a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-25 16:16 301568 —-a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2008-04-25 16:16 916480 —-a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2008-04-25 16:16 43520 —-a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2008-04-25 16:16 1469440 ——w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2008-04-25 16:16 730112 —-a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2008-04-25 16:16 385024 —-a-w- c:\windows\system32\html.iec
2010-12-13 22:56 . 2011-01-29 04:04 1700352 —-a-w- c:\windows\system32\GdiPlus.dll
2010-12-13 22:56 . 2011-01-29 04:04 24576 —-a-w- c:\windows\system32\msxml3a.dll
2010-12-13 22:55 . 2011-01-29 04:07 10915840 —-a-w- c:\windows\system32\libmfxhw32.dll
2010-12-13 22:55 . 2011-01-29 04:07 10833920 —-a-w- c:\windows\system32\libmfxsw32.dll
2010-12-09 15:15 . 2008-04-25 16:16 718336 —-a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2008-04-25 16:16 33280 —-a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42 . 2008-04-25 16:16 2148864 —-a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2008-04-14 00:01 2027008 —-a-w- c:\windows\system32\ntkrnlpa.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{37483b40-c254-4a72-bda4-22ee90182c1e}"= "c:\program files\NCH_EN\tbNCH_.dll" [2010-12-09 3911776]
"{dd02a4eb-4afd-4d60-99d8-e67f964ca813}"= "c:\program files\PHPNukeEN\tbPHPN.dll" [2010-12-09 3911776]

[HKEY_CLASSES_ROOT\clsid\{37483b40-c254-4a72-bda4-22ee90182c1e}]

[HKEY_CLASSES_ROOT\clsid\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2010-12-09 17:51 3911776 —-a-w- c:\program files\ConduitEngine\ConduitEngine.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{37483b40-c254-4a72-bda4-22ee90182c1e}]
2010-12-09 17:51 3911776 —-a-w- c:\program files\NCH_EN\tbNCH_.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]
2010-12-09 17:51 3911776 —-a-w- c:\program files\PHPNukeEN\tbPHPN.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-07-17 279944]
"{37483b40-c254-4a72-bda4-22ee90182c1e}"= "c:\program files\NCH_EN\tbNCH_.dll" [2010-12-09 3911776]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-12-09 3911776]
"{dd02a4eb-4afd-4d60-99d8-e67f964ca813}"= "c:\program files\PHPNukeEN\tbPHPN.dll" [2010-12-09 3911776]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CLASSES_ROOT\clsid\{37483b40-c254-4a72-bda4-22ee90182c1e}]

[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]

[HKEY_CLASSES_ROOT\clsid\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{37483B40-C254-4A72-BDA4-22EE90182C1E}"= "c:\program files\NCH_EN\tbNCH_.dll" [2010-12-09 3911776]
"{DD02A4EB-4AFD-4D60-99D8-E67F964CA813}"= "c:\program files\PHPNukeEN\tbPHPN.dll" [2010-12-09 3911776]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-12-09 3911776]

[HKEY_CLASSES_ROOT\clsid\{37483b40-c254-4a72-bda4-22ee90182c1e}]

[HKEY_CLASSES_ROOT\clsid\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]

[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-13 39408]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-02-21 159744]
"RTHDCPL"="RTHDCPL.EXE" [2008-02-21 16855552]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-22 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-22 137752]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-06-30 2220032]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-09-03 30192]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-05-23 128296]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"OutpostMonitor"="c:\progra~1\Agnitum\OUTPOS~1\op_mon.exe" [2009-04-28 2374464]
"OutpostFeedBack"="c:\program files\Agnitum\Outpost Firewall\feedback.exe" [2009-04-28 428032]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\Ginny\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=

R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [4/28/2010 9:08 PM 704384]
R2 acssrv;Agnitum Client Security Service;c:\progra~1\Agnitum\OUTPOS~1\acs.exe [4/28/2010 9:06 PM 1195008]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [4/28/2010 9:06 PM 31128]
R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [4/28/2010 9:08 PM 257432]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [1/13/2009 5:36 AM 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [1/13/2009 5:36 AM 43608]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/6/2010 9:51 AM 135664]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\AVG\AVG8\Toolbar\ToolbarBroker.exe –> c:\program files\AVG\AVG8\Toolbar\ToolbarBroker.exe [?]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [1/13/2009 3:46 AM 30192]
.
Contents of the 'Scheduled Tasks' folder

2011-03-02 c:\windows\Tasks\debutShakeIcon.job
- c:\program files\NCH Software\Debut\debut.exe [2011-02-20 02:08]

2011-03-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-06 14:51]

2011-03-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-06 14:51]

2011-02-11 c:\windows\Tasks\mixpadSevenDays.job
- c:\program files\NCH Swift Sound\MixPad\mixpad.exe [2011-02-11 01:35]

2011-02-14 c:\windows\Tasks\mixpadShakeIcon.job
- c:\program files\NCH Swift Sound\MixPad\mixpad.exe [2011-02-11 01:35]

2011-03-05 c:\windows\Tasks\Norton Security Scan for Ginny.job
- c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-11 15:04]

2011-02-25 c:\windows\Tasks\photostageShakeIcon.job
- c:\program files\NCH Software\PhotoStage\photostage.exe [2011-02-11 01:35]

2011-03-02 c:\windows\Tasks\prismShakeIcon.job
- c:\program files\NCH Software\Prism\prism.exe [2011-02-20 02:08]

2011-02-20 c:\windows\Tasks\videopadDowngrade.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2011-02-05 02:08]

2011-03-02 c:\windows\Tasks\videopadShakeIcon.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2011-02-05 02:08]

2011-02-11 c:\windows\Tasks\wavepadSevenDays.job
- c:\program files\NCH Swift Sound\WavePad\wavepad.exe [2011-02-11 01:35]

2011-02-14 c:\windows\Tasks\wavepadShakeIcon.job
- c:\program files\NCH Swift Sound\WavePad\wavepad.exe [2011-02-11 01:35]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
Trusted Zone: realtytools.com
Trusted Zone: toolkitcma.com
Trusted Zone: toolkitcma2.com
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
.
- - - - ORPHANS REMOVED - - - -

BHO-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
HKLM-Run-DATAMNGR - c:\progra~1\WI9130~1\Datamngr\DATAMN~1.EXE
Notify-avgrsstarter - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-05 18:50
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1364)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(648)
c:\windows\system32\WININET.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\program files\Common Files\Roxio Shared\9.0\DLLShared\DLAAPI_W.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\DRIVERS\o2flash.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\\?\c:\windows\system32\WBEM\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2011-03-05 18:54:10 - machine was rebooted
ComboFix-quarantined-files.txt 2011-03-05 23:53

Pre-Run: 197,416,873,984 bytes free
Post-Run: 198,046,961,664 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 0943AEF3C8E42CBB8D376C228968CB50
Post #10
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

KillAll::

Folder::
c:\program files\PHPNukeEN
c:\program files\NCH_EN
c:\program files\ConduitEngine

Registry::
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{37483b40-c254-4a72-bda4-22ee90182c1e}"=- 
"{dd02a4eb-4afd-4d60-99d8-e67f964ca813}"=- 
[-HKEY_CLASSES_ROOT\clsid\{37483b40-c254-4a72-bda4-22ee90182c1e}]
[-HKEY_CLASSES_ROOT\clsid\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{37483b40-c254-4a72-bda4-22ee90182c1e}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"=- 
"{37483b40-c254-4a72-bda4-22ee90182c1e}"=- 
"{30F9B915-B755-4826-820B-08FBA6BD249D}"=- 
"{dd02a4eb-4afd-4d60-99d8-e67f964ca813}"=- 
[-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[-HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
[-HKEY_CLASSES_ROOT\clsid\{37483b40-c254-4a72-bda4-22ee90182c1e}]
[-HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
[-HKEY_CLASSES_ROOT\clsid\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{37483B40-C254-4A72-BDA4-22EE90182C1E}"=- 
"{DD02A4EB-4AFD-4D60-99D8-E67F964CA813}"=- 
"{30F9B915-B755-4826-820B-08FBA6BD249D}"=- 
[-HKEY_CLASSES_ROOT\clsid\{37483b40-c254-4a72-bda4-22ee90182c1e}]
[-HKEY_CLASSES_ROOT\clsid\{dd02a4eb-4afd-4d60-99d8-e67f964ca813}]
[-HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste


Also please describe how your computer behaves at the moment.
Post #11
The computer is running better, and IE will now open and access the Internet. It still has a lot of superfluous toolbars, etc. so if you have a way to quickly strip it back down to basic IE, I'd be interested.

Here's the CFScript ComboFix log:

ComboFix 11-03-02.01 - Ginny 03/06/2011 15:17:53.6.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1539 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Ginny\Desktop\CFScript.txt
FW: Outpost Firewall *Enabled* {8A20CA2A-9E02-4A64-923B-0A38208EB7FD}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\ConduitEngine
c:\program files\ConduitEngine\appContextMenu.xml
c:\program files\ConduitEngine\ConduitEngine.dll
c:\program files\ConduitEngine\ConduitEngineHelper.exe
c:\program files\ConduitEngine\ConduitEngineUninstall.exe
c:\program files\ConduitEngine\engineContextMenu.xml
c:\program files\ConduitEngine\EngineSettings.json
c:\program files\ConduitEngine\INSTALL.LOG
c:\program files\ConduitEngine\toolbar.cfg
c:\program files\NCH_EN
c:\program files\NCH_EN\GottenAppsContextMenu.xml
c:\program files\NCH_EN\INSTALL.LOG
c:\program files\NCH_EN\NCH_ENToolbarHelper.exe
c:\program files\NCH_EN\OtherAppsContextMenu.xml
c:\program files\NCH_EN\SharedAppsContextMenu.xml
c:\program files\NCH_EN\tbNCH_.dll
c:\program files\NCH_EN\toolbar.cfg
c:\program files\NCH_EN\ToolbarContextMenu.xml
c:\program files\NCH_EN\UNWISE.EXE
c:\program files\PHPNukeEN
c:\program files\PHPNukeEN\GottenAppsContextMenu.xml
c:\program files\PHPNukeEN\INSTALL.LOG
c:\program files\PHPNukeEN\OtherAppsContextMenu.xml
c:\program files\PHPNukeEN\PHPNukeENToolbarHelper.exe
c:\program files\PHPNukeEN\PHPNukeENToolbarHelper1.exe
c:\program files\PHPNukeEN\prxtbPHP0.dll
c:\program files\PHPNukeEN\SharedAppsContextMenu.xml
c:\program files\PHPNukeEN\tbPHP0.dll
c:\program files\PHPNukeEN\tbPHP1.dll
c:\program files\PHPNukeEN\tbPHPN.dll
c:\program files\PHPNukeEN\toolbar.cfg
c:\program files\PHPNukeEN\ToolbarContextMenu.xml
c:\program files\PHPNukeEN\uninstall.exe
c:\program files\PHPNukeEN\UNWISE.EXE

.
((((((((((((((((((((((((( Files Created from 2011-02-06 to 2011-03-06 )))))))))))))))))))))))))))))))
.

2011-02-23 22:25 . 2011-02-23 22:25 ——– d—–w- c:\documents and settings\Ginny\Application Data\Bandoo
2011-02-23 22:24 . 2011-02-23 22:28 ——– d—–w- c:\documents and settings\All Users\Application Data\Bandoo
2011-02-23 22:24 . 2011-02-23 22:25 382 —-a-w- c:\documents and settings\Ginny\Local Settings\Application Data\GLF43.tmp
2011-02-23 22:23 . 2011-02-28 17:00 ——– d—–w- c:\program files\Bandoo
2011-02-11 05:15 . 2011-02-11 05:15 ——– d—–w- c:\documents and settings\Ginny\Application Data\Publish Providers
2011-02-11 05:12 . 2011-02-11 05:12 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\Sony
2011-02-11 02:22 . 2011-03-06 20:07 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\PHPNukeEN
2011-02-11 01:36 . 2011-03-06 20:07 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\Conduit
2011-02-11 01:36 . 2011-02-11 01:36 ——– d—–w- c:\program files\Conduit
2011-02-11 01:36 . 2011-02-11 02:06 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\NCH_EN
2011-02-11 01:35 . 2011-02-11 01:35 ——– d—–w- c:\documents and settings\All Users\Application Data\NCH Swift Sound
2011-02-11 01:35 . 2011-02-11 01:35 ——– d—–w- c:\program files\NCH Swift Sound
2011-02-09 02:56 . 2011-02-09 02:56 ——– d—–w- c:\documents and settings\All Users\Application Data\Sony
2011-02-09 02:56 . 2011-02-09 02:56 ——– d—–w- c:\program files\Sony
2011-02-09 02:49 . 2011-02-20 03:01 ——– d—–w- c:\documents and settings\Ginny\Application Data\Sony
2011-02-07 03:16 . 2011-02-07 03:16 ——– d—–w- c:\documents and settings\Ginny\Local Settings\Application Data\Deshaker
2011-02-05 04:06 . 2011-02-27 02:09 ——– d—–w- c:\documents and settings\All Users\Application Data\NCH Software
2011-02-05 04:06 . 2011-02-20 02:08 ——– d—–w- c:\program files\NCH Software
2011-02-05 04:06 . 2011-02-20 02:08 ——– d—–w- c:\documents and settings\Ginny\Application Data\NCH Software

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-02 22:11 . 2010-04-29 00:52 222080 ——w- c:\windows\system32\MpSigStub.exe
2011-01-21 14:44 . 2008-04-25 16:16 439296 —-a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-25 16:16 290048 —-a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2008-04-25 16:16 1854976 —-a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-25 16:16 301568 —-a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2008-04-25 16:16 916480 —-a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2008-04-25 16:16 43520 —-a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2008-04-25 16:16 1469440 ——w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2008-04-25 16:16 730112 —-a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2008-04-25 16:16 385024 —-a-w- c:\windows\system32\html.iec
2010-12-13 22:56 . 2011-01-29 04:04 1700352 —-a-w- c:\windows\system32\GdiPlus.dll
2010-12-13 22:56 . 2011-01-29 04:04 24576 —-a-w- c:\windows\system32\msxml3a.dll
2010-12-13 22:55 . 2011-01-29 04:07 10915840 —-a-w- c:\windows\system32\libmfxhw32.dll
2010-12-13 22:55 . 2011-01-29 04:07 10833920 —-a-w- c:\windows\system32\libmfxsw32.dll
2010-12-09 15:15 . 2008-04-25 16:16 718336 —-a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2008-04-25 16:16 33280 —-a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42 . 2008-04-25 16:16 2148864 —-a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2008-04-14 00:01 2027008 —-a-w- c:\windows\system32\ntkrnlpa.exe
.

((((((((((((((((((((((((((((( SnapShot@2011-03-05_23.50.29 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-03-06 20:23 . 2011-03-06 20:23 16384 c:\windows\temp\Perflib_Perfdata_354.dat
+ 2008-04-25 16:16 . 2011-03-06 20:09 72134 c:\windows\system32\perfc009.dat
- 2008-04-25 16:16 . 2011-03-05 23:42 72134 c:\windows\system32\perfc009.dat
+ 2008-04-25 16:16 . 2011-03-06 20:09 443034 c:\windows\system32\perfh009.dat
- 2008-04-25 16:16 . 2011-03-05 23:42 443034 c:\windows\system32\perfh009.dat
+ 2011-03-06 20:05 . 2011-03-06 20:05 221184 c:\windows\ERDNT\AutoBackup\3-6-2011\Users\00000002\UsrClass.dat
+ 2011-03-06 20:05 . 2005-10-20 16:02 163328 c:\windows\ERDNT\AutoBackup\3-6-2011\ERDNT.EXE
+ 2011-03-06 20:05 . 2011-03-06 20:05 5386240 c:\windows\ERDNT\AutoBackup\3-6-2011\Users\00000001\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-13 39408]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-02-21 159744]
"RTHDCPL"="RTHDCPL.EXE" [2008-02-21 16855552]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-22 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-22 137752]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-06-30 2220032]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-09-03 30192]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-05-23 128296]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"OutpostMonitor"="c:\progra~1\Agnitum\OUTPOS~1\op_mon.exe" [2009-04-28 2374464]
"OutpostFeedBack"="c:\program files\Agnitum\Outpost Firewall\feedback.exe" [2009-04-28 428032]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\Ginny\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=

R1 SandBox;SandBox;c:\windows\system32\drivers\SandBox.sys [4/28/2010 9:08 PM 704384]
R2 acssrv;Agnitum Client Security Service;c:\progra~1\Agnitum\OUTPOS~1\acs.exe [4/28/2010 9:06 PM 1195008]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [4/28/2010 9:06 PM 31128]
R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [4/28/2010 9:08 PM 257432]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [1/13/2009 5:36 AM 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [1/13/2009 5:36 AM 43608]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/6/2010 9:51 AM 135664]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\AVG\AVG8\Toolbar\ToolbarBroker.exe –> c:\program files\AVG\AVG8\Toolbar\ToolbarBroker.exe [?]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [1/13/2009 3:46 AM 30192]
.
Contents of the 'Scheduled Tasks' folder

2011-03-02 c:\windows\Tasks\debutShakeIcon.job
- c:\program files\NCH Software\Debut\debut.exe [2011-02-20 02:08]

2011-03-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-06 14:51]

2011-03-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-06 14:51]

2011-02-11 c:\windows\Tasks\mixpadSevenDays.job
- c:\program files\NCH Swift Sound\MixPad\mixpad.exe [2011-02-11 01:35]

2011-02-14 c:\windows\Tasks\mixpadShakeIcon.job
- c:\program files\NCH Swift Sound\MixPad\mixpad.exe [2011-02-11 01:35]

2011-03-05 c:\windows\Tasks\Norton Security Scan for Ginny.job
- c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-11 15:04]

2011-02-25 c:\windows\Tasks\photostageShakeIcon.job
- c:\program files\NCH Software\PhotoStage\photostage.exe [2011-02-11 01:35]

2011-03-02 c:\windows\Tasks\prismShakeIcon.job
- c:\program files\NCH Software\Prism\prism.exe [2011-02-20 02:08]

2011-02-20 c:\windows\Tasks\videopadDowngrade.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2011-02-05 02:08]

2011-03-02 c:\windows\Tasks\videopadShakeIcon.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2011-02-05 02:08]

2011-02-11 c:\windows\Tasks\wavepadSevenDays.job
- c:\program files\NCH Swift Sound\WavePad\wavepad.exe [2011-02-11 01:35]

2011-02-14 c:\windows\Tasks\wavepadShakeIcon.job
- c:\program files\NCH Swift Sound\WavePad\wavepad.exe [2011-02-11 01:35]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
Trusted Zone: realtytools.com
Trusted Zone: toolkitcma.com
Trusted Zone: toolkitcma2.com
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
.
- - - - ORPHANS REMOVED - - - -

AddRemove-conduitEngine - c:\progra~1\CONDUI~1\ConduitEngineUninstall.exe
AddRemove-NCH_EN Toolbar - c:\progra~1\NCH_EN\UNWISE.EXE
AddRemove-PHPNukeEN Toolbar - c:\program files\PHPNukeEN\uninstall.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-06 15:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1368)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(3980)
c:\windows\system32\WININET.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\program files\Common Files\Roxio Shared\9.0\DLLShared\DLAAPI_W.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\DRIVERS\o2flash.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
.
**************************************************************************
.
Completion time: 2011-03-06 15:27:13 - machine was rebooted
ComboFix-quarantined-files.txt 2011-03-06 20:27

Pre-Run: 198,012,452,864 bytes free
Post-Run: 198,004,166,656 bytes free

- - End Of File - - 44D985F687ABCB7126FEAD150D5A9648
Post #12
The best way to remove unwanted programs / toolbars is to use Add/Remove Programs and uninstall them.


Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:
  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7
  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.


Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.


  • WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    Green to go
    Yellow for caution
    Red to stop
    WOT has an addon available for both Firefox and IE.

  • JAVA Click this link and click on the Free JAVA Download


  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

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