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mywebsearch hangover

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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:wacko: So, this morning I used Malwarebytes to remove mywebsearch malware. Here is the log from that session:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5742

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

2/11/2011 10:31:52 AM
mbam-log-2011-02-11 (10-31-52).txt

Scan type: Quick scan
Objects scanned: 241004
Time elapsed: 15 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 30
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files (x86)\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files (x86)\funwebproducts\screensaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files (x86)\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files (x86)\mywebsearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files (x86)\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files (x86)\mywebsearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files (x86)\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
c:\program files (x86)\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.

:o BUT my computer is still SLOW SLOW SLOW!! So I have a log from hijackthis but need help with what to do with the data :))))
Please help if you can:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:48:56 PM, on 2/11/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AirPort\APAgent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_ActiveX.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sparkpeople.com/mypage.asp?id=freedancer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FCTBPos00Pos - {9EBF8AAF-0A31-4786-909A-97A0EF101743} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
O3 - Toolbar: AddThis Toolbar - {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Program Files (x86)\AirPort\APAgent.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD RAIDXpert (AMD_RAIDXpert) - AMD - C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files (x86)\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 12528 bytes

:notworthy: THANKS!
Hi there - lets run a little TLC first and then look deeper :)

Clear Cache/Temp Files
Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

NEXT

Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check

[external image: Posted Image]

NOW TO SEE IF ANYTHING REMAINS

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs
Thanks for your help Essexboy! :thumbup:

Here is OTL.txt:


OTL logfile created on: 2/12/2011 10:45:38 AM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Nancy Wilkening\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

8.00 Gb Total Physical Memory | 7.00 Gb Available Physical Memory | 82.00% Memory free
16.00 Gb Paging File | 14.00 Gb Available in Paging File | 90.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 920.09 Gb Total Space | 866.15 Gb Free Space | 94.14% Space Free | Partition Type: NTFS
Drive D: | 11.13 Gb Total Space | 1.61 Gb Free Space | 14.44% Space Free | Partition Type: NTFS

Computer Name: HOME | User Name: Nancy Wilkening | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/02/12 09:00:57 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
PRC - [2011/02/11 07:12:14 | 000,234,656 | —- | M] (Adobe Systems, Inc.) – C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_ActiveX.exe
PRC - [2011/01/05 11:59:50 | 000,037,664 | —- | M] (Apple Inc.) – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/10/14 17:27:38 | 000,092,216 | —- | M] (Hewlett-Packard Company) – C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2010/02/25 17:21:50 | 000,126,392 | R— | M] (Symantec Corporation) – C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccsvchst.exe
PRC - [2010/02/21 18:23:37 | 000,039,408 | —- | M] (Google Inc.) – C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2010/01/13 15:44:52 | 000,037,888 | —- | M] (Nullsoft, Inc.) – C:\Program Files (x86)\Winamp\winampa.exe
PRC - [2009/12/01 19:49:52 | 000,210,216 | —- | M] (CyberLink) – c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
PRC - [2009/11/11 16:17:02 | 000,771,360 | —- | M] (Apple Inc.) – C:\Program Files (x86)\AirPort\APAgent.exe
PRC - [2009/09/19 15:40:54 | 000,122,880 | —- | M] () – C:\Windows\SysWOW64\WinMsgBalloonServer.exe
PRC - [2009/09/19 15:40:48 | 000,139,264 | —- | M] () – C:\Windows\SysWOW64\WinMsgBalloonClient.exe
PRC - [2009/09/19 15:39:06 | 000,122,880 | —- | M] (AMD) – C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe
PRC - [2009/09/19 15:38:48 | 000,065,536 | —- | M] () – C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe
PRC - [2009/08/24 19:11:15 | 000,656,896 | —- | M] (Hewlett-Packard) – C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
PRC - [2009/06/03 13:35:16 | 000,430,080 | —- | M] (Hewlett-Packard Company) – C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
PRC - [2008/11/20 11:47:28 | 000,062,768 | —- | M] (Hewlett-Packard) – C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe


========== Modules (SafeList) ==========

MOD - [2011/02/12 09:00:57 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
MOD - [2010/08/20 22:21:32 | 001,680,896 | —- | M] (Microsoft Corporation) – C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/05/17 12:11:42 | 000,290,816 | —- | M] (Puran Software) [Disabled | Stopped] – C:\Windows\SysNative\PuranDefragS.exe – (PuranDefrag)
SRV:64bit: - [2010/03/10 18:29:46 | 000,202,752 | —- | M] (AMD) [Auto | Running] – C:\Windows\SysNative\atiesrxx.exe – (AMD External Events Utility)
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | —- | M] (Microsoft Corporation) [On_Demand | Stopped] – C:\Program Files\Windows Defender\MpSvc.dll – (WinDefend)
SRV - [2011/01/05 11:59:50 | 000,037,664 | —- | M] (Apple Inc.) [Auto | Running] – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe – (Apple Mobile Device)
SRV - [2010/10/14 17:27:38 | 000,092,216 | —- | M] (Hewlett-Packard Company) [Auto | Running] – C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe – (HPDrvMntSvc.exe)
SRV - [2010/03/18 12:16:28 | 000,130,384 | —- | M] (Microsoft Corporation) [Auto | Stopped] – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe – (clr_optimization_v4.0.30319_32)
SRV - [2010/02/25 17:21:50 | 000,126,392 | R— | M] (Symantec Corporation) [Unknown | Running] – C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe – (NIS)
SRV - [2009/09/19 15:39:06 | 000,122,880 | —- | M] (AMD) [Auto | Running] – C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe – (AMD_RAIDXpert)
SRV - [2009/06/10 14:23:09 | 000,066,384 | —- | M] (Microsoft Corporation) [Disabled | Stopped] – C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe – (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 17:07:28 | 000,250,616 | —- | M] (WildTangent, Inc.) [On_Demand | Stopped] – C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe – (GameConsoleService)
SRV - [2008/01/29 15:09:02 | 000,394,704 | —- | M] (Symantec, Inc.) [On_Demand | Stopped] – C:\Program Files (x86)\Common Files\Symantec Shared\Support Controls\ssrc.exe – (Symantec RemoteAssist)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/09/28 15:44:52 | 000,051,712 | —- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\usbaapl64.sys – (USBAAPL64)
DRV:64bit: - [2010/09/22 23:36:48 | 000,048,488 | —- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\fssfltr.sys – (fssfltr)
DRV:64bit: - [2010/05/05 21:01:59 | 000,451,120 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\symtdiv.sys – (SYMTDIv)
DRV:64bit: - [2010/04/28 22:03:51 | 000,150,064 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\ironx64.sys – (SymIRON)
DRV:64bit: - [2010/04/21 20:02:20 | 000,221,232 | —- | M] (Symantec Corporation) [File_System | Boot | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\symefa64.sys – (SymEFA)
DRV:64bit: - [2010/04/21 19:29:51 | 000,505,392 | —- | M] (Symantec Corporation) [File_System | On_Demand | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\srtsp64.sys – (SRTSP)
DRV:64bit: - [2010/04/21 19:29:51 | 000,032,304 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\srtspx64.sys – (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2010/03/10 18:39:52 | 006,403,072 | —- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\atikmdag.sys – (atikmdag)
DRV:64bit: - [2010/03/10 18:39:52 | 006,403,072 | —- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\atipmdag.sys – (amdkmdag)
DRV:64bit: - [2010/03/10 17:34:06 | 000,188,928 | —- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\atikmpag.sys – (amdkmdap)
DRV:64bit: - [2010/02/25 17:22:52 | 000,615,040 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\cchpx64.sys – (ccHP)
DRV:64bit: - [2010/02/21 15:54:15 | 000,173,104 | —- | M] (Symantec Corporation) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS – (SymEvent)
DRV:64bit: - [2010/01/28 09:33:38 | 000,116,736 | —- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\AtiHdmi.sys – (AtiHdmiService)
DRV:64bit: - [2009/10/06 06:49:14 | 000,230,456 | —- | M] (Advanced Micro Devices, Inc) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\ahcix64s.sys – (ahcix64s)
DRV:64bit: - [2009/08/29 17:17:18 | 000,433,200 | R— | M] (Symantec Corporation) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\symds64.sys – (SymDS)
DRV:64bit: - [2009/08/20 17:05:06 | 000,239,616 | —- | M] (Realtek ) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\Rt64win7.sys – (RTL8167)
DRV:64bit: - [2009/07/13 18:52:21 | 000,106,576 | —- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\amdsata.sys – (amdsata)
DRV:64bit: - [2009/07/13 18:52:21 | 000,028,752 | —- | M] (Advanced Micro Devices) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\amdxata.sys – (amdxata)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | —- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\amdsbs.sys – (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | —- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\lsi_sas2.sys – (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:47:48 | 000,077,888 | —- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\HpSAMD.sys – (HpSAMD)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | —- | M] (Promise Technology) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\stexstor.sys – (stexstor)
DRV:64bit: - [2009/06/10 13:38:56 | 000,000,308 | —- | M] () [File_System | On_Demand | Running] – C:\Windows\SysNative\wbem\ntfs.mof – (Ntfs)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | —- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\evbda.sys – (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | —- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\bxvbda.sys – (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | —- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\b57nd60a.sys – (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | —- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\hcw85cir.sys – (hcw85cir)
DRV:64bit: - [2009/06/05 08:10:10 | 001,478,144 | —- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\athrx.sys – (athr)
DRV:64bit: - [2009/05/18 14:17:08 | 000,034,152 | —- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\GEARAspiWDM.sys – (GEARAspiWDM)
DRV:64bit: - [2009/05/05 03:00:28 | 000,016,440 | —- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\AtiPcie.sys – (AtiPcie) AMD PCI Express (3GIO)
DRV:64bit: - [2009/04/03 07:39:58 | 000,034,872 | —- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\usbfilter.sys – (usbfilter)
DRV - [2010/12/16 15:27:50 | 001,791,096 | —- | M] (Symantec Corporation) [Kernel | On_Demand | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20110211.033\EX64.SYS – (NAVEX15)
DRV - [2010/12/16 15:27:50 | 000,117,880 | —- | M] (Symantec Corporation) [Kernel | On_Demand | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20110211.033\ENG64.SYS – (NAVENG)
DRV - [2010/11/22 19:20:07 | 000,953,904 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20110114.001\BHDrvx64.sys – (BHDrvx64)
DRV - [2010/11/08 17:50:27 | 000,476,792 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20110211.002\IDSviA64.sys – (IDSVia64)
DRV - [2010/05/27 06:02:24 | 000,475,696 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys – (eeCtrl)
DRV - [2009/09/17 18:41:28 | 000,146,928 | —- | M] (CyberLink Corp.) [2009/12/04 16:58:18] [Kernel | Auto | Running] – c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl – ({55662437-DA8C-40c0-AADA-2C816A897A49})


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.cnn.com/ [binary data]
IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://sparkpeople.com/mypage.asp?id=freedancer
IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - Reg Error: Key error. File not found
IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\ [2010/05/27 11:09:18 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\ [2010/02/22 11:27:28 | 000,000,000 | —D | M]


O1 HOSTS File: ([2009/06/10 14:00:26 | 000,000,824 | —- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll (Google Inc.)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Freecause Toolbar BHO) - {9EBF8AAF-0A31-4786-909A-97A0EF101743} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll ()
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (AddThis Toolbar) - {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll ()
O3 - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\..\Toolbar\WebBrowser: (AddThis Toolbar) - {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll ()
O4:64bit: - HKLM..\Run: [itype] C:\Program Files\Microsoft IntelliType Pro\itype.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe (PC-Doctor, Inc.)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AirPort Base Station Agent] C:\Program Files (x86)\AirPort\APAgent.exe (Apple Inc.)
O4 - HKLM..\Run: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [WinampAgent] C:\Program Files (x86)\Winamp\winampa.exe (Nullsoft, Inc.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki… - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki… - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll (Google Inc.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.0.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*


CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2011/02/12 10:04:59 | 000,290,816 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDefragS.exe
[2011/02/12 10:04:59 | 000,276,480 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDC.exe
[2011/02/12 10:04:59 | 000,270,336 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDefrag.dll
[2011/02/12 10:04:59 | 000,129,536 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDefragBT.exe
[2011/02/12 10:04:59 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Puran Defrag
[2011/02/12 10:04:58 | 001,417,216 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranFD.exe
[2011/02/12 10:04:58 | 000,000,000 | —D | C] – C:\Program Files\Puran Defrag
[2011/02/12 10:03:11 | 002,512,043 | —- | C] (Puran Software ) – C:\Users\Nancy Wilkening\Desktop\PuranDefragFreeSetup.exe
[2011/02/12 09:37:33 | 000,446,464 | —- | C] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\TFC.exe
[2011/02/12 09:00:43 | 000,602,624 | —- | C] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
[2011/02/11 16:14:38 | 000,000,000 | —D | C] – C:\Program Files (x86)\Trend Micro
[2011/02/11 16:14:38 | 000,000,000 | —D | C] – C:\Users\Nancy Wilkening\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HiJackThis
[2011/02/11 10:10:15 | 000,000,000 | —D | C] – C:\Users\Nancy Wilkening\AppData\Roaming\Malwarebytes
[2011/02/11 10:10:11 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2011/02/11 10:10:11 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/02/11 10:10:11 | 000,000,000 | —D | C] – C:\ProgramData\Malwarebytes
[2011/02/11 10:10:08 | 000,024,152 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysNative\drivers\mbam.sys
[2011/02/11 10:10:08 | 000,000,000 | —D | C] – C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/01/30 11:06:49 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/01/30 11:06:29 | 000,000,000 | —D | C] – C:\Program Files\iPod
[2011/01/30 11:06:28 | 000,000,000 | —D | C] – C:\Program Files\iTunes
[2011/01/30 11:06:28 | 000,000,000 | —D | C] – C:\Program Files (x86)\iTunes

========== Files - Modified Within 30 Days ==========

[2011/02/12 10:48:00 | 000,000,916 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/12 10:44:07 | 000,015,792 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/02/12 10:44:07 | 000,015,792 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/02/12 10:36:03 | 000,000,912 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/02/12 10:35:33 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2011/02/12 10:35:07 | 2141,106,175 | -HS- | M] () – C:\hiberfil.sys
[2011/02/12 10:09:54 | 000,003,288 | —- | M] () – C:\bootsqm.dat
[2011/02/12 10:03:11 | 002,512,043 | —- | M] (Puran Software ) – C:\Users\Nancy Wilkening\Desktop\PuranDefragFreeSetup.exe
[2011/02/12 09:37:34 | 000,446,464 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\TFC.exe
[2011/02/12 09:00:57 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
[2011/02/11 16:48:56 | 000,012,530 | —- | M] () – C:\Users\Nancy Wilkening\Documents\hijackthis
[2011/02/11 16:14:38 | 000,003,019 | —- | M] () – C:\Users\Nancy Wilkening\Desktop\HiJackThis.lnk
[2011/02/11 11:46:12 | 000,000,036 | —- | M] () – C:\Users\Nancy Wilkening\AppData\Local\housecall.guid.cache
[2011/02/11 10:36:12 | 000,002,016 | —- | M] () – C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/02/11 10:10:11 | 000,001,115 | —- | M] () – C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/02/10 03:22:22 | 000,359,944 | —- | M] () – C:\Windows\SysNative\FNTCACHE.DAT
[2011/02/07 07:04:21 | 000,000,372 | —- | M] () – C:\Windows\tasks\HPCeeScheduleForNancy Wilkening.job
[2011/01/31 11:12:54 | 000,000,544 | —- | M] () – C:\Windows\tasks\PCDRScheduledMaintenance.job
[2011/01/30 14:02:06 | 000,019,482 | —- | M] () – C:\Users\Nancy Wilkening\Documents\Greek Ferry Rezzies.htm
[2011/01/30 11:06:49 | 000,001,785 | —- | M] () – C:\Users\Public\Desktop\iTunes.lnk

========== Files Created - No Company Name ==========

[2011/02/12 10:09:54 | 000,003,288 | —- | C] () – C:\bootsqm.dat
[2011/02/11 16:48:56 | 000,012,530 | —- | C] () – C:\Users\Nancy Wilkening\Documents\hijackthis
[2011/02/11 16:14:38 | 000,003,019 | —- | C] () – C:\Users\Nancy Wilkening\Desktop\HiJackThis.lnk
[2011/02/11 11:46:12 | 000,000,036 | —- | C] () – C:\Users\Nancy Wilkening\AppData\Local\housecall.guid.cache
[2011/02/11 10:10:11 | 000,001,115 | —- | C] () – C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/01/30 14:02:06 | 000,019,482 | —- | C] () – C:\Users\Nancy Wilkening\Documents\Greek Ferry Rezzies.htm
[2011/01/30 11:06:49 | 000,001,785 | —- | C] () – C:\Users\Public\Desktop\iTunes.lnk
[2010/10/28 18:19:03 | 000,062,432 | —- | C] () – C:\Users\Nancy Wilkening\AppData\Local\tmpPHOTO 6.JPG
[2010/07/01 09:34:07 | 000,057,344 | —- | C] () – C:\Windows\SysWow64\ff_vfw.dll
[2010/07/01 09:34:06 | 000,348,160 | —- | C] () – C:\Windows\SysWow64\cdga.dll
[2010/02/21 16:49:06 | 000,000,000 | —- | C] () – C:\Users\Nancy Wilkening\AppData\Roaming\wklnhst.dat
[2010/02/21 16:10:49 | 000,002,256 | —- | C] () – C:\ProgramData\hpzinstall.log
[2009/09/29 16:25:16 | 000,013,312 | —- | C] () – C:\Windows\LPRES.DLL
[2009/07/13 16:42:10 | 000,064,000 | —- | C] () – C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 14:03:59 | 000,364,544 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll

========== LOP Check ==========

[2010/02/21 15:53:02 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\PictureMover
[2010/02/21 18:34:55 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\Template
[2010/03/08 13:59:59 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\WinBatch
[2010/10/29 07:38:26 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\Windows Live Writer
[2010/02/21 20:43:52 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\WindSolutions
[2011/01/31 11:12:54 | 000,000,544 | —- | M] () – C:\Windows\Tasks\PCDRScheduledMaintenance.job
[2009/07/13 22:08:49 | 000,025,644 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: EXPLORER.EXE >
[2009/10/05 23:06:36 | 002,613,248 | —- | M] (Microsoft Corporation) MD5=00B0358734CAA32C39D181FE6916B178 – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20542_none_b8b0208ee0ce1889\explorer.exe
[2009/07/13 18:14:20 | 002,613,248 | —- | M] (Microsoft Corporation) MD5=15BC38A7492BEFE831966ADB477CF76F – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_b7fe430bc7ce3761\explorer.exe
[2009/10/30 22:45:39 | 002,614,272 | —- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 – C:\Windows\SysWOW64\explorer.exe
[2009/10/30 22:45:39 | 002,614,272 | —- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_b819b343c7ba6202\explorer.exe
[2009/10/05 23:35:29 | 002,868,736 | —- | M] (Microsoft Corporation) MD5=6D4F9E4B640B413C6F73414327484C80 – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16434_none_addea9f19345cd81\explorer.exe
[2009/08/02 23:19:07 | 002,868,224 | —- | M] (Microsoft Corporation) MD5=700073016DAC1C3D2E7E2CE4223334B6 – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_ae84b558ac4eb41c\explorer.exe
[2009/10/30 23:34:59 | 002,870,272 | —- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE – C:\Windows\explorer.exe
[2009/10/30 23:34:59 | 002,870,272 | —- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_adc508f19359a007\explorer.exe
[2009/08/02 22:49:47 | 002,613,248 | —- | M] (Microsoft Corporation) MD5=9FF6C4C91A3711C0A3B18F87B08B518D – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_b8d95faae0af7617\explorer.exe
[2009/10/30 23:38:38 | 002,870,272 | —- | M] (Microsoft Corporation) MD5=B8EC4BD49CE8F6FC457721BFC210B67F – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_ae46d6aeac7ca7c7\explorer.exe
[2009/08/02 22:35:50 | 002,613,248 | —- | M] (Microsoft Corporation) MD5=B95EEB0F4E5EFBF1038A35B3351CF047 – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_b853c407c78e3ba9\explorer.exe
[2009/07/13 18:39:10 | 002,868,224 | —- | M] (Microsoft Corporation) MD5=C235A51CB740E45FFA0EBFB9BAFCDA64 – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_ada998b9936d7566\explorer.exe
[2009/10/30 23:00:51 | 002,614,272 | —- | M] (Microsoft Corporation) MD5=C76153C7ECA00FA852BB0C193378F917 – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_b89b8100e0dd69c2\explorer.exe
[2009/10/05 23:31:09 | 002,868,736 | —- | M] (Microsoft Corporation) MD5=CA17F8620815267DC838E30B68CB5052 – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20542_none_ae5b763cac6d568e\explorer.exe
[2009/08/02 23:17:37 | 002,868,224 | —- | M] (Microsoft Corporation) MD5=F170B4A061C9E026437B193B4D571799 – C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_adff19b5932d79ae\explorer.exe
[2009/10/05 22:53:03 | 002,613,248 | —- | M] (Microsoft Corporation) MD5=FC89FACA0473641CB625EDA9277D0885 – C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16434_none_b8335443c7a68f7c\explorer.exe

< MD5 for: SVCHOST.EXE >
[2009/07/13 18:14:41 | 000,020,992 | —- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 – C:\Windows\SysWOW64\svchost.exe
[2009/07/13 18:14:41 | 000,020,992 | —- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 – C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe
[2009/07/13 18:39:46 | 000,027,136 | —- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D – C:\Windows\SysNative\svchost.exe
[2009/07/13 18:39:46 | 000,027,136 | —- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D – C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_11b04b481efec48c\svchost.exe

< MD5 for: USERINIT.EXE >
[2009/07/13 18:14:43 | 000,026,112 | —- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 – C:\Windows\SysWOW64\userinit.exe
[2009/07/13 18:14:43 | 000,026,112 | —- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 – C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe
[2009/07/13 18:39:48 | 000,030,208 | —- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE – C:\Windows\SysNative\userinit.exe
[2009/07/13 18:39:48 | 000,030,208 | —- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE – C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_381dabbceb60feb2\userinit.exe

< MD5 for: WINLOGON.EXE >
[2009/07/13 18:39:52 | 000,389,120 | —- | M] (Microsoft Corporation) MD5=132328DF455B0028F13BF0ABEE51A63A – C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_cbb7f2bdeea2829c\winlogon.exe
[2009/10/28 00:01:57 | 000,389,632 | —- | M] (Microsoft Corporation) MD5=A93D41A4D4B0D91C072D11DD8AF266DE – C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_cc522fd507b468f8\winlogon.exe
[2009/10/27 23:24:40 | 000,389,632 | —- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A – C:\Windows\SysNative\winlogon.exe
[2009/10/27 23:24:40 | 000,389,632 | —- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A – C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_cbe534e7ee8042ad\winlogon.exe

< %systemroot%\*. /mp /s >

< >

< >

< End of report >

AND here is Extras.Txt:

OTL Extras logfile created on: 2/12/2011 10:45:38 AM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Nancy Wilkening\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

8.00 Gb Total Physical Memory | 7.00 Gb Available Physical Memory | 82.00% Memory free
16.00 Gb Paging File | 14.00 Gb Available in Paging File | 90.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 920.09 Gb Total Space | 866.15 Gb Free Space | 94.14% Space Free | Partition Type: NTFS
Drive D: | 11.13 Gb Total Space | 1.61 Gb Free Space | 14.44% Space Free | Partition Type: NTFS

Computer Name: HOME | User Name: Nancy Wilkening | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] – C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %* File not found
cmdfile [open] – "%1" %* File not found
comfile [open] – "%1" %* File not found
exefile [open] – "%1" %* File not found
helpfile [open] – Reg Error: Key error.
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %* File not found
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1" File not found
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] – "%1" /S File not found
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [Winamp.Bookmark] – "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.)
Directory [Winamp.Enqueue] – "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.)
Directory [Winamp.Play] – "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft, Inc.)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [Winamp.Bookmark] – "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.)
Directory [Winamp.Enqueue] – "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.)
Directory [Winamp.Play] – "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft, Inc.)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1AAF3A3B-7B32-4DDF-8ABB-438DAEB46EEC}" = Windows Live Family Safety
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{46A5FBE9-ADB3-4493-A1CC-B4CFFD24D26A}" = Windows Live Family Safety
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{77B8B4A5-EE79-4907-A318-2DA86325B8D7}" = iTunes
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{850C7AF6-7376-464D-A69C-E8419EC7ACA7}" = Microsoft IntelliType Pro 7.0
"{88E60521-1E4E-4785-B9F1-1798A4BD0C30}" = HP MediaSmart SmartMenu
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{B5CF5995-5E0B-967D-3FC5-325089795937}" = ccc-utility64
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}" = Bonjour
"{E5C95CA5-4565-4B9D-97ED-05088D775614}" = Apple Mobile Device Support
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F9F4430E-80DE-EC0F-BF8E-476352C8F954}" = ATI Catalyst Install Manager
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"OfficeTrial" = Microsoft Office Home and Student 60 day trial
"PC-Doctor for Windows" = Hardware Diagnostic Tools
"Puran Defrag Free Edition_is1" = Puran Defrag Free Edition 7.1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{08DB3902-2CE0-474D-BCE3-0177766CE9F1}" = HP Support Assistant
"{09F46E3D-EAFB-9390-B6D9-F6DAA73B3ECB}" = CCC Help Finnish
"{0A172278-5048-3BDA-D318-974ED0AA0B95}" = CCC Help Greek
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0B2536F0-8E7A-340F-9031-1AA60BEFBFD8}" = Catalyst Control Center Graphics Full Existing
"{0D526570-6B8F-3CE9-04DB-16FD2E68FCBE}" = CCC Help Danish
"{0E6CE44A-EE07-1C20-72C8-9A24CA2ED2CB}" = Catalyst Control Center HydraVision Full
"{113F4E2E-416A-33BD-D2A6-39C58AB6ACAC}" = CCC Help Korean
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1688104B-0261-42FC-D796-CB97EA5159A4}" = CCC Help Thai
"{16B9D94B-6BD5-6AD2-7524-4742D2B0FD2E}" = Catalyst Control Center InstallProxy
"{17B4760F-334B-475D-829F-1A3E94A6A4E6}" = HP Setup
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{18812D65-95DB-5482-4CAC-3B3B5E5446B0}" = CCC Help Italian
"{1896E712-2B3D-45eb-BCE9-542742A51032}" = PictureMover
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1D5B3A03-17FD-EC8F-755B-6164ABFF450A}" = CCC Help Turkish
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{20C53FA2-4307-4671-A93F-9463B29DFCF1}" = Symantec Technical Support Web Controls
"{223CCCD3-2217-9AA1-98F0-2879733549D0}" = CCC Help English
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 23
"{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{35021DFB-F9CA-402A-89A2-47F91E506465}" = HP MediaSmart/TouchSmart Netflix
"{394F1B21-1FA4-DDE1-C00B-0A3EEA1A94D1}" = ccc-core-static
"{40965CEA-43EE-B8D7-09AB-705B5E2A2521}" = CCC Help Hungarian
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4680D4CC-5220-6AAF-54D3-C1E75C90A69A}" = CCC Help German
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4C0F8A40-2273-43E1-8C61-40D7F0573EDE}" = AirPort
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{4F11AE1B-452A-2A9B-250D-EDB725E39199}" = CCC Help Russian
"{4F9B4C70-F223-B34B-C7D3-55FC1D2BAD2E}" = CCC Help Chinese Standard
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5906DAFF-9370-2B54-D483-343ABB9BE748}" = Catalyst Control Center Graphics Light
"{6421F085-1FAA-DE13-D02A-CFB412C522A4}" = Acrobat.com
"{659F8F13-E8C5-C4B8-85E7-1D3912C06929}" = Catalyst Control Center Localization All
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6C6B8B89-AC64-4B04-DBE1-992B80C83F1A}" = CCC Help Japanese
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7B9D9DC4-EDB9-3181-4D1B-E47C34609E0C}" = CCC Help Portuguese
"{7FC8C210-A319-4835-A87D-B935EFB4C148}" = Microsoft Live Search Toolbar
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{82809116-D1EE-443C-AE31-F19E709DDF7A}" = AMD USB Filter Driver
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{8966B8B5-D87A-E689-B370-E79B7691299C}" = Catalyst Control Center Core Implementation
"{89EA759B-B9C8-6CB5-6BF2-248961E68809}" = Catalyst Control Center InstallProxy
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B76B8E9-F773-4B75-A08C-120079EB765E}" = RAIDXpert
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{931E11B0-1ACE-438D-90AF-E5D8C64880EF}" = Catalyst Control Center - Branding
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9C23A506-3E8B-B91C-4F9B-040518EC792D}" = CCC Help Norwegian
"{9D54290B-CD49-4B36-2EF2-7597FD0D683F}" = CCC Help Swedish
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9DEF9686-CCB2-47B7-BF83-B49EA21FA016}" = HP MediaSmart Demo
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A6F42664-73EC-25B0-F3A9-D8CCE53CFB25}" = Catalyst Control Center Graphics Previews Common
"{a71b2005-36ef-4ee5-8059-02deb367cb98}" = EZ Calendar - Nature
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A7C0BB1A-1546-44D6-1BE0-FB0F84364787}" = HydraVision
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.2
"{B07E4A53-C39E-9BEB-9716-1953F0EE2953}" = CCC Help French
"{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"{B439A476-119C-13A9-6FB8-B2B2D566CF63}" = CCC Help Spanish
"{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
"{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}" = HP Support Information
"{C54BBB47-5D1A-5C82-614E-0D75C1AD92B5}" = Catalyst Control Center Graphics Previews Vista
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
"{C611CF88-969D-43E6-A877-D6D6439DD081}" = HP Remote Solution
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C725937A-C6B3-0D07-A765-029FB1FD66B6}" = CCC Help Chinese Traditional
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D228187B-0D49-44C6-DEA8-64F180D14DB9}" = CCC Help Polish
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D46D081B-F60E-467E-A7C4-117B70D76731}" = HP Update
"{D74B4F5A-28CB-33E4-AFC2-412B8227C582}" = CCC Help Dutch
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DF802C05-4660-418c-970C-B988ADB1D316}" = Microsoft Live Search Toolbar
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E9E34215-82EF-4909-BE2F-F581F0DC9062}" = DirectX for Managed Code Update (Summer 2004)
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{F5492B8D-B6DB-C3D2-8309-1B6A766CAF85}" = Catalyst Control Center Graphics Full New
"{F5F38D48-5AF3-EEEC-7E0C-25D516D1DC74}" = CCC Help Czech
"{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"AddThis Toolbar" = AddThis Toolbar
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"CopyTrans Suite" = CopyTrans Suite Remove Only
"Cucusoft DVD to iPad + iPad Video Converter Suite_is1" = Cucusoft DVD to iPad + iPad Video Converter Suite [removed]
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Remote Solution" = HP Remote Solution
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{8B76B8E9-F773-4B75-A08C-120079EB765E}" = RAIDXpert
"InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"NIS" = Norton Internet Security
"WildTangent hp Master Uninstall" = HP Games
"Winamp" = Winamp
"WinLiveSuite" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-1365862067-1757624153-4106115750-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"HuluDesktop" = Hulu Desktop
"Octoshape add-in for Adobe Flash Player" = Octoshape add-in for Adobe Flash Player
"Winamp Detect" = Winamp Detector Plug-in

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/1/2011 6:02:47 AM | Computer Name = Home | Source = MsiInstaller | ID = 1024
Description =

Error - 2/1/2011 6:03:36 AM | Computer Name = Home | Source = MsiInstaller | ID = 11606
Description =

Error - 2/1/2011 6:03:36 AM | Computer Name = Home | Source = MsiInstaller | ID = 11606
Description =

Error - 2/1/2011 6:03:36 AM | Computer Name = Home | Source = MsiInstaller | ID = 1024
Description =

Error - 2/1/2011 6:04:24 AM | Computer Name = Home | Source = MsiInstaller | ID = 11606
Description =

Error - 2/1/2011 6:04:24 AM | Computer Name = Home | Source = MsiInstaller | ID = 11606
Description =

Error - 2/1/2011 6:04:24 AM | Computer Name = Home | Source = MsiInstaller | ID = 1024
Description =

Error - 2/2/2011 6:01:33 AM | Computer Name = Home | Source = MsiInstaller | ID = 11606
Description =

Error - 2/2/2011 6:01:33 AM | Computer Name = Home | Source = MsiInstaller | ID = 11606
Description =

Error - 2/2/2011 6:01:33 AM | Computer Name = Home | Source = MsiInstaller | ID = 1024
Description =

[ Hewlett-Packard Events ]
Error - 3/1/2010 4:41:48 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 3/1/2010 4:41:49 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 6/12/2010 11:42:18 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 7/3/2010 3:06:58 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 7/31/2010 2:14:49 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 9/7/2010 8:48:37 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Object reference not set to an instance of an object. HPSF at
HPAssistant.Pages.MaintainAnalyzing.MaintainAnalyzing_Unloaded(Object sender, RoutedEventArgs
e) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs
routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source,
RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject
sender, RoutedEventArgs args) at System.Windows.UIElement.RaiseEvent(RoutedEventArgs
e) at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root,
RoutedEvent routedEvent) at System.Windows.BroadcastEventHelper.BroadcastUnloadedEvent(Object
root) at MS.Internal.LoadedOrUnloadedOperation.DoWork() at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()

at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks() at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object
resizedCompositionTarget) at System.Windows.Media.MediaContext.RenderMessageHandler(Object
resizedCompositionTarget) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate
callback, Object args, Boolean isSingleParameter) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object
source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)


Error - 11/27/2010 3:04:21 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 12/4/2010 3:57:00 PM | Computer Name = Home | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

[ System Events ]
Error - 1/26/2011 6:03:09 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office PowerPoint Viewer 2007
(KB2413381).

Error - 1/26/2011 6:04:01 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office 2007 System (KB2289158).

Error - 1/27/2011 6:01:27 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office 2007 System (KB2288931).

Error - 1/27/2011 6:02:18 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Works 9 (KB2431831).

Error - 1/27/2011 6:03:04 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office PowerPoint Viewer 2007
(KB2413381).

Error - 1/27/2011 6:04:02 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office 2007 System (KB2289158).

Error - 1/28/2011 6:01:37 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office 2007 System (KB2288931).

Error - 1/28/2011 6:02:27 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Works 9 (KB2431831).

Error - 1/28/2011 6:03:13 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office PowerPoint Viewer 2007
(KB2413381).

Error - 1/28/2011 6:04:00 AM | Computer Name = Home | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office 2007 System (KB2289158).


< End of report >

:notworthy: THANK YOU AGAIN!!
That does not look to bad - has the speed increased any ?

Do you have any other problems ?

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    IE - HKU\S-1-5-21-1365862067-1757624153-4106115750-1001\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - Reg Error: Key error. File not found
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.


    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Well, here are my current user problems: it takes 2-3 minutes or more to download an internet page (and sometimes it never happens). My email is not loading now either on my desktop (but I can get it on my ipad). My internet speed on laptops is too slow for streaming or watching videos such as youtube. Have had my isp reboot my connection several times but it makes no difference. My user experience was actually BETTER with the malware - as soon as I removed it, the speed became painfully slow and my email just never arrived. I don't know if I have some other issue besides leftovers from MyWebSearch, but I sure would like my speed back B)

All scans are complete and here is the latest OTL quick scan result:

OTL logfile created on: 2/12/2011 12:24:50 PM - Run 2
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Nancy Wilkening\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

8.00 Gb Total Physical Memory | 6.00 Gb Available Physical Memory | 80.00% Memory free
16.00 Gb Paging File | 14.00 Gb Available in Paging File | 90.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 920.09 Gb Total Space | 874.53 Gb Free Space | 95.05% Space Free | Partition Type: NTFS
Drive D: | 11.13 Gb Total Space | 1.61 Gb Free Space | 14.44% Space Free | Partition Type: NTFS

Computer Name: HOME | User Name: Nancy Wilkening | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/02/12 09:00:57 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
PRC - [2011/01/05 11:59:50 | 000,037,664 | —- | M] (Apple Inc.) – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/10/14 17:27:38 | 000,092,216 | —- | M] (Hewlett-Packard Company) – C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2010/02/25 17:21:50 | 000,126,392 | R— | M] (Symantec Corporation) – C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccsvchst.exe
PRC - [2010/02/21 18:23:37 | 000,039,408 | —- | M] (Google Inc.) – C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2010/01/13 15:44:52 | 000,037,888 | —- | M] (Nullsoft, Inc.) – C:\Program Files (x86)\Winamp\winampa.exe
PRC - [2009/12/01 19:49:52 | 000,210,216 | —- | M] (CyberLink) – c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
PRC - [2009/11/11 16:17:02 | 000,771,360 | —- | M] (Apple Inc.) – C:\Program Files (x86)\AirPort\APAgent.exe
PRC - [2009/09/19 15:40:54 | 000,122,880 | —- | M] () – C:\Windows\SysWOW64\WinMsgBalloonServer.exe
PRC - [2009/09/19 15:40:48 | 000,139,264 | —- | M] () – C:\Windows\SysWOW64\WinMsgBalloonClient.exe
PRC - [2009/09/19 15:39:06 | 000,122,880 | —- | M] (AMD) – C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe
PRC - [2009/09/19 15:38:48 | 000,065,536 | —- | M] () – C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe
PRC - [2009/08/24 19:11:15 | 000,656,896 | —- | M] (Hewlett-Packard) – C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
PRC - [2009/06/03 13:35:16 | 000,430,080 | —- | M] (Hewlett-Packard Company) – C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
PRC - [2008/11/20 11:47:28 | 000,062,768 | —- | M] (Hewlett-Packard) – C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe


========== Modules (SafeList) ==========

MOD - [2011/02/12 09:00:57 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
MOD - [2010/08/20 22:21:32 | 001,680,896 | —- | M] (Microsoft Corporation) – C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/05/17 12:11:42 | 000,290,816 | —- | M] (Puran Software) [Disabled | Stopped] – C:\Windows\SysNative\PuranDefragS.exe – (PuranDefrag)
SRV:64bit: - [2010/03/10 18:29:46 | 000,202,752 | —- | M] (AMD) [Auto | Running] – C:\Windows\SysNative\atiesrxx.exe – (AMD External Events Utility)
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | —- | M] (Microsoft Corporation) [On_Demand | Stopped] – C:\Program Files\Windows Defender\MpSvc.dll – (WinDefend)
SRV - [2011/01/05 11:59:50 | 000,037,664 | —- | M] (Apple Inc.) [Auto | Running] – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe – (Apple Mobile Device)
SRV - [2010/10/14 17:27:38 | 000,092,216 | —- | M] (Hewlett-Packard Company) [Auto | Running] – C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe – (HPDrvMntSvc.exe)
SRV - [2010/03/18 12:16:28 | 000,130,384 | —- | M] (Microsoft Corporation) [Auto | Stopped] – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe – (clr_optimization_v4.0.30319_32)
SRV - [2010/02/25 17:21:50 | 000,126,392 | R— | M] (Symantec Corporation) [Unknown | Running] – C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe – (NIS)
SRV - [2009/09/19 15:39:06 | 000,122,880 | —- | M] (AMD) [Auto | Running] – C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe – (AMD_RAIDXpert)
SRV - [2009/06/10 14:23:09 | 000,066,384 | —- | M] (Microsoft Corporation) [Disabled | Stopped] – C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe – (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 17:07:28 | 000,250,616 | —- | M] (WildTangent, Inc.) [On_Demand | Stopped] – C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe – (GameConsoleService)
SRV - [2008/01/29 15:09:02 | 000,394,704 | —- | M] (Symantec, Inc.) [On_Demand | Stopped] – C:\Program Files (x86)\Common Files\Symantec Shared\Support Controls\ssrc.exe – (Symantec RemoteAssist)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/09/28 15:44:52 | 000,051,712 | —- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\usbaapl64.sys – (USBAAPL64)
DRV:64bit: - [2010/09/22 23:36:48 | 000,048,488 | —- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\fssfltr.sys – (fssfltr)
DRV:64bit: - [2010/05/05 21:01:59 | 000,451,120 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\symtdiv.sys – (SYMTDIv)
DRV:64bit: - [2010/04/28 22:03:51 | 000,150,064 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\ironx64.sys – (SymIRON)
DRV:64bit: - [2010/04/21 20:02:20 | 000,221,232 | —- | M] (Symantec Corporation) [File_System | Boot | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\symefa64.sys – (SymEFA)
DRV:64bit: - [2010/04/21 19:29:51 | 000,505,392 | —- | M] (Symantec Corporation) [File_System | On_Demand | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\srtsp64.sys – (SRTSP)
DRV:64bit: - [2010/04/21 19:29:51 | 000,032,304 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\srtspx64.sys – (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2010/03/10 18:39:52 | 006,403,072 | —- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\atikmdag.sys – (atikmdag)
DRV:64bit: - [2010/03/10 18:39:52 | 006,403,072 | —- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\atipmdag.sys – (amdkmdag)
DRV:64bit: - [2010/03/10 17:34:06 | 000,188,928 | —- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\atikmpag.sys – (amdkmdap)
DRV:64bit: - [2010/02/25 17:22:52 | 000,615,040 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\cchpx64.sys – (ccHP)
DRV:64bit: - [2010/02/21 15:54:15 | 000,173,104 | —- | M] (Symantec Corporation) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS – (SymEvent)
DRV:64bit: - [2010/01/28 09:33:38 | 000,116,736 | —- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\AtiHdmi.sys – (AtiHdmiService)
DRV:64bit: - [2009/10/06 06:49:14 | 000,230,456 | —- | M] (Advanced Micro Devices, Inc) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\ahcix64s.sys – (ahcix64s)
DRV:64bit: - [2009/08/29 17:17:18 | 000,433,200 | R— | M] (Symantec Corporation) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\NISx64\1108000.005\symds64.sys – (SymDS)
DRV:64bit: - [2009/08/20 17:05:06 | 000,239,616 | —- | M] (Realtek ) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\Rt64win7.sys – (RTL8167)
DRV:64bit: - [2009/07/13 18:52:21 | 000,106,576 | —- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\amdsata.sys – (amdsata)
DRV:64bit: - [2009/07/13 18:52:21 | 000,028,752 | —- | M] (Advanced Micro Devices) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\amdxata.sys – (amdxata)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | —- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\amdsbs.sys – (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | —- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\lsi_sas2.sys – (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:47:48 | 000,077,888 | —- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\HpSAMD.sys – (HpSAMD)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | —- | M] (Promise Technology) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\stexstor.sys – (stexstor)
DRV:64bit: - [2009/06/10 13:38:56 | 000,000,308 | —- | M] () [File_System | On_Demand | Running] – C:\Windows\SysNative\wbem\ntfs.mof – (Ntfs)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | —- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\evbda.sys – (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | —- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\bxvbda.sys – (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | —- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\b57nd60a.sys – (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | —- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] – C:\Windows\SysNative\drivers\hcw85cir.sys – (hcw85cir)
DRV:64bit: - [2009/06/05 08:10:10 | 001,478,144 | —- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\athrx.sys – (athr)
DRV:64bit: - [2009/05/18 14:17:08 | 000,034,152 | —- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\GEARAspiWDM.sys – (GEARAspiWDM)
DRV:64bit: - [2009/05/05 03:00:28 | 000,016,440 | —- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] – C:\Windows\SysNative\drivers\AtiPcie.sys – (AtiPcie) AMD PCI Express (3GIO)
DRV:64bit: - [2009/04/03 07:39:58 | 000,034,872 | —- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] – C:\Windows\SysNative\drivers\usbfilter.sys – (usbfilter)
DRV - [2010/12/16 15:27:50 | 001,791,096 | —- | M] (Symantec Corporation) [Kernel | On_Demand | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20110211.033\EX64.SYS – (NAVEX15)
DRV - [2010/12/16 15:27:50 | 000,117,880 | —- | M] (Symantec Corporation) [Kernel | On_Demand | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20110211.033\ENG64.SYS – (NAVENG)
DRV - [2010/11/22 19:20:07 | 000,953,904 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20110114.001\BHDrvx64.sys – (BHDrvx64)
DRV - [2010/11/08 17:50:27 | 000,476,792 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20110211.002\IDSviA64.sys – (IDSVia64)
DRV - [2010/05/27 06:02:24 | 000,475,696 | —- | M] (Symantec Corporation) [Kernel | System | Running] – C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys – (eeCtrl)
DRV - [2009/09/17 18:41:28 | 000,146,928 | —- | M] (CyberLink Corp.) [2009/12/04 16:58:18] [Kernel | Auto | Running] – c:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl – ({55662437-DA8C-40c0-AADA-2C816A897A49})


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.cnn.com/ [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://sparkpeople.com/mypage.asp?id=freedancer
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\ [2010/05/27 11:09:18 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\ [2010/02/22 11:27:28 | 000,000,000 | —D | M]


O1 HOSTS File: ([2011/02/12 12:11:02 | 000,000,098 | —- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll (Google Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Freecause Toolbar BHO) - {9EBF8AAF-0A31-4786-909A-97A0EF101743} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll ()
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (AddThis Toolbar) - {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (AddThis Toolbar) - {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files (x86)\AddThis Toolbar\Toolbar.dll ()
O4:64bit: - HKLM..\Run: [itype] C:\Program Files\Microsoft IntelliType Pro\itype.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe (PC-Doctor, Inc.)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AirPort Base Station Agent] C:\Program Files (x86)\AirPort\APAgent.exe (Apple Inc.)
O4 - HKLM..\Run: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [WinampAgent] C:\Program Files (x86)\Winamp\winampa.exe (Nullsoft, Inc.)
O4 - HKCU..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki… - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll (Google Inc.)
O8 - Extra context menu item: Google Sidewiki… - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll (Google Inc.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.0.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/02/12 12:11:01 | 000,000,000 | —D | C] – C:\_OTL
[2011/02/12 10:04:59 | 000,290,816 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDefragS.exe
[2011/02/12 10:04:59 | 000,276,480 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDC.exe
[2011/02/12 10:04:59 | 000,270,336 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDefrag.dll
[2011/02/12 10:04:59 | 000,129,536 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranDefragBT.exe
[2011/02/12 10:04:59 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Puran Defrag
[2011/02/12 10:04:58 | 001,417,216 | —- | C] (Puran Software) – C:\Windows\SysNative\PuranFD.exe
[2011/02/12 10:04:58 | 000,000,000 | —D | C] – C:\Program Files\Puran Defrag
[2011/02/12 10:03:11 | 002,512,043 | —- | C] (Puran Software ) – C:\Users\Nancy Wilkening\Desktop\PuranDefragFreeSetup.exe
[2011/02/12 09:37:33 | 000,446,464 | —- | C] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\TFC.exe
[2011/02/12 09:00:43 | 000,602,624 | —- | C] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
[2011/02/11 16:14:38 | 000,000,000 | —D | C] – C:\Program Files (x86)\Trend Micro
[2011/02/11 16:14:38 | 000,000,000 | —D | C] – C:\Users\Nancy Wilkening\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HiJackThis
[2011/02/11 10:10:15 | 000,000,000 | —D | C] – C:\Users\Nancy Wilkening\AppData\Roaming\Malwarebytes
[2011/02/11 10:10:11 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2011/02/11 10:10:11 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/02/11 10:10:11 | 000,000,000 | —D | C] – C:\ProgramData\Malwarebytes
[2011/02/11 10:10:08 | 000,024,152 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysNative\drivers\mbam.sys
[2011/02/11 10:10:08 | 000,000,000 | —D | C] – C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/01/30 11:06:49 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/01/30 11:06:29 | 000,000,000 | —D | C] – C:\Program Files\iPod
[2011/01/30 11:06:28 | 000,000,000 | —D | C] – C:\Program Files\iTunes
[2011/01/30 11:06:28 | 000,000,000 | —D | C] – C:\Program Files (x86)\iTunes

========== Files - Modified Within 30 Days ==========

[2011/02/12 12:20:37 | 000,015,792 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/02/12 12:20:37 | 000,015,792 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/02/12 12:13:13 | 000,000,912 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/02/12 12:12:58 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2011/02/12 12:12:54 | 2141,106,175 | -HS- | M] () – C:\hiberfil.sys
[2011/02/12 12:11:02 | 000,000,098 | —- | M] () – C:\Windows\SysNative\drivers\etc\Hosts
[2011/02/12 11:48:00 | 000,000,916 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/12 10:09:54 | 000,003,288 | —- | M] () – C:\bootsqm.dat
[2011/02/12 10:03:11 | 002,512,043 | —- | M] (Puran Software ) – C:\Users\Nancy Wilkening\Desktop\PuranDefragFreeSetup.exe
[2011/02/12 09:37:34 | 000,446,464 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\TFC.exe
[2011/02/12 09:00:57 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Nancy Wilkening\Desktop\OTL.exe
[2011/02/11 16:48:56 | 000,012,530 | —- | M] () – C:\Users\Nancy Wilkening\Documents\hijackthis
[2011/02/11 16:14:38 | 000,003,019 | —- | M] () – C:\Users\Nancy Wilkening\Desktop\HiJackThis.lnk
[2011/02/11 11:46:12 | 000,000,036 | —- | M] () – C:\Users\Nancy Wilkening\AppData\Local\housecall.guid.cache
[2011/02/11 10:36:12 | 000,002,016 | —- | M] () – C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/02/11 10:10:11 | 000,001,115 | —- | M] () – C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/02/10 03:22:22 | 000,359,944 | —- | M] () – C:\Windows\SysNative\FNTCACHE.DAT
[2011/02/07 07:04:21 | 000,000,372 | —- | M] () – C:\Windows\tasks\HPCeeScheduleForNancy Wilkening.job
[2011/01/31 11:12:54 | 000,000,544 | —- | M] () – C:\Windows\tasks\PCDRScheduledMaintenance.job
[2011/01/30 14:02:06 | 000,019,482 | —- | M] () – C:\Users\Nancy Wilkening\Documents\Greek Ferry Rezzies.htm
[2011/01/30 11:06:49 | 000,001,785 | —- | M] () – C:\Users\Public\Desktop\iTunes.lnk

========== Files Created - No Company Name ==========

[2011/02/12 10:09:54 | 000,003,288 | —- | C] () – C:\bootsqm.dat
[2011/02/11 16:48:56 | 000,012,530 | —- | C] () – C:\Users\Nancy Wilkening\Documents\hijackthis
[2011/02/11 16:14:38 | 000,003,019 | —- | C] () – C:\Users\Nancy Wilkening\Desktop\HiJackThis.lnk
[2011/02/11 11:46:12 | 000,000,036 | —- | C] () – C:\Users\Nancy Wilkening\AppData\Local\housecall.guid.cache
[2011/02/11 10:10:11 | 000,001,115 | —- | C] () – C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/01/30 14:02:06 | 000,019,482 | —- | C] () – C:\Users\Nancy Wilkening\Documents\Greek Ferry Rezzies.htm
[2011/01/30 11:06:49 | 000,001,785 | —- | C] () – C:\Users\Public\Desktop\iTunes.lnk
[2010/10/28 18:19:03 | 000,062,432 | —- | C] () – C:\Users\Nancy Wilkening\AppData\Local\tmpPHOTO 6.JPG
[2010/07/01 09:34:07 | 000,057,344 | —- | C] () – C:\Windows\SysWow64\ff_vfw.dll
[2010/07/01 09:34:06 | 000,348,160 | —- | C] () – C:\Windows\SysWow64\cdga.dll
[2010/02/21 16:49:06 | 000,000,000 | —- | C] () – C:\Users\Nancy Wilkening\AppData\Roaming\wklnhst.dat
[2010/02/21 16:10:49 | 000,002,256 | —- | C] () – C:\ProgramData\hpzinstall.log
[2009/09/29 16:25:16 | 000,013,312 | —- | C] () – C:\Windows\LPRES.DLL
[2009/07/13 16:42:10 | 000,064,000 | —- | C] () – C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 14:03:59 | 000,364,544 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll

========== LOP Check ==========

[2010/02/21 15:53:02 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\PictureMover
[2010/02/21 18:34:55 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\Template
[2010/03/08 13:59:59 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\WinBatch
[2010/10/29 07:38:26 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\Windows Live Writer
[2010/02/21 20:43:52 | 000,000,000 | —D | M] – C:\Users\Nancy Wilkening\AppData\Roaming\WindSolutions
[2011/01/31 11:12:54 | 000,000,544 | —- | M] () – C:\Windows\Tasks\PCDRScheduledMaintenance.job
[2009/07/13 22:08:49 | 000,026,148 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

THANKS AGAIN!!!!
OOOOOOOOOOOOOOh! Just want to say that i rebooted my internet connection yet again and this time downloading is working at a normal pace!!! :banana: I don't know what that last scan says but I can def live with what I have going on now :woot: If it looks to you like anything else should be removed/fixed let's do it, otherwise… THANK YOU Essexboy :clap:
Well you cleared the malware - and I just reset your network connections, cleared some rubbish and got you to tidy the drive :)

Looking at that I am a happy bunny :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day —– Your log now appears clean :thumbup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

SPRING CLEAN

To manually create a new Restore Point

  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones

  • GoStart > All programs > Accessories > system tools page
  • Select Performance Information and Tools
  • Right click Disc cleanup an select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

[external image: Posted Image] Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit
  • Microsoft Windows Update


To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :wavey:
Well… all clean with a nifty restore point :D Thank you for the article - I went to town and now have backup with DriveImage, KeyScrambler, TFC, Filehippo, OpenDNS, and have switched to Chrome as my default browser. I think, also, that when my subscription is up I will ditch Norton for MalwareBytes etc… Thank you again for your invaluable assistance. Was able to stream effortlessly last night from Netflix and had a Ong Bak double feature :popcorn: I am thrilled with my experience here and will be sure to recommend Whatthetech at every opportunity!! Let me know if there is anything else - otherwise - have a beautiful day :wavey:

when my subscription is up I will ditch Norton for MalwareBytes etc

Malwarebytes is a malware tool and is a different animal from an Antivirus, you will need both for a layered defence. If you wish I can give you some links for free AV's that are as good as norton B)

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