How to find a keylogger?

Hi NotTechSavvy

This sounds like a fake, (rogue), program. Do not click on any open windows when these appear as this can trigger more pop-ups.

Incidentally, have you installed AVG since you posted your DDS log as it wasn’t on your computer at that time?

Let’s run a scan to see what is happening.

Download and run ComboFix

Download ComboFix from the following location:

Link

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• See this Link for programs that need to be disabled and instruction on how to disable them.
• Remember to re-enable them when we're done.
• Double click on ComboFix.exe & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
  
  

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  Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  

  [external image: Posted Image]

  
  Click on Yes, to continue scanning for malware.

Note: Do not mouse-click combofix's window while it is running. That may cause it to stall.

When finished, it will produce a log. Please include the ComboFix.txt in your next reply. It can be found at C:\ComboFix.txt

Please also include avptool_sysinfo.zip

Satchfan

Ok, thank you. I'll get started on this.

Hello NotTechSavvy It has been several days since you said you were going to follow the instructions I sent previously. Please let me know if you are having problems and still require help. Satchfan

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