Spyware / Malware / Virus Removal

Very Slow Windows XP

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Post #1February 7, 2011, 10:43 PM UTC

Microsoft Windows XP Home Edition
Version 2000 Service 2

Dell Dimension DIM 2400
Intel ®
Celeron ® CPU 2.40 GHz
2.39 Ghz, 256 MB of RAM

Unable to open two windows at the same time, takes 10-15 minutes to start up the computer. I was unable to do all of
this from the couples computer because it would not allow me to do all the steps required in a timely manor. So, I have
brought the reports home to send over to you friendly helpers.
Unable to use gmail while I was trying to view your website on their computer. I did notice they did not have sp3.

OTL logfile created on: 2/7/2011 3:35:35 PM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Documents and Settings\Barbara Lander\Desktop
Windows XP Home Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.2180)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

254.00 Mb Total Physical Memory | 119.00 Mb Available Physical Memory | 47.00% Memory free
768.00 Mb Paging File | 201.00 Mb Available in Paging File | 26.00% Paging File free
Paging file location(s): C:\pagefile.sys 384 768 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 33.84 Gb Total Space | 23.32 Gb Free Space | 68.91% Space Free | Partition Type: NTFS
Drive F: | 7.45 Gb Total Space | 5.79 Gb Free Space | 77.74% Space Free | Partition Type: FAT32

Computer Name: D2TF5Z61 | User Name: Barbara Lander | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Barbara Lander\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\Dell V310-V510 Series\ezprint.exe ()
PRC - C:\Program Files\Dell V310-V510 Series\dleamon.exe ()
PRC - C:\WINDOWS\system32\dleacoms.exe ( )
PRC - C:\WINDOWS\system32\spool\drivers\w32x86\3\dleaserv.exe ()
PRC - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Real\RealPlayer\realplay.exe (RealNetworks, Inc.)
PRC - C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
PRC - C:\WINDOWS\system32\slserv.exe (Smart Link)
PRC - C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe ()

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Barbara Lander\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (AppMgmt) – File not found
SRV - (AVG Security Toolbar Service) – C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe ()
SRV - (avg9wd) – C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (avg9emc) – C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)
SRV - (dlea_device) – C:\WINDOWS\System32\dleacoms.exe ( )
SRV - (dleaCATSCustConnectService) – C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dleaserv.exe ()
SRV - (DSBrokerService) – C:\Program Files\DellSupport\brkrsvc.exe ()
SRV - (SLService) – C:\WINDOWS\System32\slserv.exe (Smart Link)

========== Driver Services (SafeList) ==========

DRV - (AvgTdiX) – C:\WINDOWS\System32\Drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (AvgLdx86) – C:\WINDOWS\System32\Drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AvgMfx86) – C:\WINDOWS\System32\Drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (dsunidrv) – C:\WINDOWS\system32\drivers\dsunidrv.sys (Gteko Ltd.)
DRV - (DSproct) – C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys (Gteko Ltd.)
DRV - (HSF_DPV) – C:\WINDOWS\system32\drivers\HSF_DPV.sys (Conexant Systems, Inc.)
DRV - (HSFHWBS2) – C:\WINDOWS\system32\drivers\HSFHWBS2.sys (Conexant Systems, Inc.)
DRV - (winachsf) – C:\WINDOWS\system32\drivers\HSF_CNXT.sys (Conexant Systems, Inc.)
DRV - (ASCTRM) – C:\WINDOWS\System32\drivers\asctrm.sys (Windows ® 2000 DDK provider)
DRV - (senfilt) – C:\WINDOWS\system32\drivers\senfilt.sys (Creative Technology Ltd.)
DRV - (amdagp) – C:\WINDOWS\system32\DRIVERS\amdagp.sys (Advanced Micro Devices, Inc.)
DRV - (sisagp) – C:\WINDOWS\system32\DRIVERS\sisagp.sys (Silicon Integrated Systems Corporation)
DRV - (nv) – C:\WINDOWS\system32\drivers\nv4_mini.sys (NVIDIA Corporation)
DRV - (SlNtHal) – C:\WINDOWS\system32\drivers\slnthal.sys (Smart Link)
DRV - (SlWdmSup) – C:\WINDOWS\system32\drivers\slwdmsup.sys (Smart Link)
DRV - (Slntamr) – C:\WINDOWS\system32\drivers\slntamr.sys (Smart Link)
DRV - (NtMtlFax) – C:\WINDOWS\system32\drivers\ntmtlfax.sys (Smart Link)
DRV - (Mtlmnt5) – C:\WINDOWS\system32\drivers\mtlmnt5.sys (Smart Link)
DRV - (RecAgent) – C:\WINDOWS\system32\DRIVERS\RecAgent.sys (Smart Link)
DRV - (Mtlstrm) – C:\WINDOWS\system32\drivers\mtlstrm.sys (Smart Link)
DRV - (bcm4sbxp) – C:\WINDOWS\system32\drivers\bcm4sbxp.sys (Broadcom Corporation)
DRV - (omci) – C:\WINDOWS\system32\drivers\omci.sys (Dell Computer Corporation)
DRV - (Sparrow) – C:\WINDOWS\system32\DRIVERS\sparrow.sys (Adaptec, Inc.)
DRV - (sym_u3) – C:\WINDOWS\system32\DRIVERS\sym_u3.sys (LSI Logic)
DRV - (sym_hi) – C:\WINDOWS\system32\DRIVERS\sym_hi.sys (LSI Logic)
DRV - (symc8xx) – C:\WINDOWS\system32\DRIVERS\symc8xx.sys (LSI Logic)
DRV - (symc810) – C:\WINDOWS\system32\DRIVERS\symc810.sys (Symbios Logic Inc.)
DRV - (ultra) – C:\WINDOWS\system32\DRIVERS\ultra.sys (Promise Technology, Inc.)
DRV - (ql12160) – C:\WINDOWS\system32\DRIVERS\ql12160.sys (QLogic Corporation)
DRV - (ql1080) – C:\WINDOWS\system32\DRIVERS\ql1080.sys (QLogic Corporation)
DRV - (ql1280) – C:\WINDOWS\system32\DRIVERS\ql1280.sys (QLogic Corporation)
DRV - (dac2w2k) – C:\WINDOWS\system32\DRIVERS\dac2w2k.sys (Mylex Corporation)
DRV - (mraid35x) – C:\WINDOWS\system32\DRIVERS\mraid35x.sys (American Megatrends Inc.)
DRV - (asc) – C:\WINDOWS\system32\DRIVERS\asc.sys (Advanced System Products, Inc.)
DRV - (asc3550) – C:\WINDOWS\system32\DRIVERS\asc3550.sys (Advanced System Products, Inc.)
DRV - (AliIde) – C:\WINDOWS\system32\DRIVERS\aliide.sys (Acer Laboratories Inc.)
DRV - (CmdIde) – C:\WINDOWS\system32\DRIVERS\cmdide.sys (CMD Technology, Inc.)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerm…tf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - File not found
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =

O1 HOSTS File: ([2004/08/04 06:00:00 | 000,000,734 | —- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AcroIEHlprObj Class) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Dell Toolbar) - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll ()
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: () - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - File not found
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Dell Toolbar) - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll ()
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - No CLSID value found.
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O3 - HKCU\..\Toolbar\ShellBrowser: (Dell Toolbar) - {09B71986-2AC5-482D-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll ()
O3 - HKCU\..\Toolbar\ShellBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\ShellBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Dell Toolbar) - {09B71986-2AC5-482D-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [dleamon.exe] C:\Program Files\Dell V310-V510 Series\dleamon.exe ()
O4 - HKLM..\Run: [EzPrint] C:\Program Files\Dell V310-V510 Series\ezprint.exe ()
O4 - HKLM..\Run: [OSCD_Creator] c:\dell\PREODM.EXE ()
O4 - HKLM..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe ()
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKLM..\RunOnce: [OSCD_Creator] C:\Dell\PreODM.EXE ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Google Sidewiki… - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll (Google Inc.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - Reg Error: Key error. File not found
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/products/plugin/autodl…indows-i586.cab (Java Plug-in 1.4.2_03)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} http://a19.g.akamai.net/7/19/7125/4056/ftp…302/Coupons.cab (cpbrkpie Control)
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl…indows-i586.cab (Java Plug-in 1.4.2_03)
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} https://webmail.mbco.com/dana-cached/setup/…perSetupSP1.cab (JuniperSetupSP1 Control)
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Barbara Lander\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Barbara Lander\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/10 14:04:08 | 000,000,000 | —- | M] () - C:\AUTOEXEC.BAT – [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
Drivers32: wave - C:\WINDOWS\System32\serwvdrv.dll (Microsoft Corporation)
Drivers32: wave2 - C:\WINDOWS\System32\serwvdrv.dll (Microsoft Corporation)
Drivers32: wave3 - C:\WINDOWS\System32\serwvdrv.dll (Microsoft Corporation)
Drivers32: wave4 - C:\WINDOWS\System32\serwvdrv.dll (Microsoft Corporation)
Drivers32: wave5 - C:\WINDOWS\System32\serwvdrv.dll (Microsoft Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (54901231209938944)

========== Files/Folders - Created Within 30 Days ==========

[2011/02/07 15:33:15 | 000,602,624 | —- | C] (OldTimer Tools) – C:\Documents and Settings\Barbara Lander\Desktop\OTL.exe
[2011/02/02 17:06:01 | 000,000,000 | R–D | C] – C:\Documents and Settings\All Users\Documents\My Pictures
[2011/02/02 17:00:10 | 000,005,632 | —- | C] (Microsoft Corporation) – C:\WINDOWS\System32\ptpusb.dll
[2011/02/02 17:00:08 | 000,159,232 | —- | C] (Microsoft Corporation) – C:\WINDOWS\System32\ptpusd.dll
[2010/09/14 20:01:01 | 000,438,272 | —- | C] ( ) – C:\WINDOWS\System32\dleacoin.dll
[2010/09/14 19:48:25 | 000,356,352 | —- | C] ( ) – C:\WINDOWS\System32\dleahcp.dll
[2010/09/14 19:48:22 | 000,364,544 | —- | C] ( ) – C:\WINDOWS\System32\dleainpa.dll
[2010/09/14 19:48:20 | 000,344,064 | —- | C] ( ) – C:\WINDOWS\System32\dleaiesc.dll
[2010/09/14 19:48:18 | 000,847,872 | —- | C] ( ) – C:\WINDOWS\System32\dleausb1.dll
[2010/09/14 19:48:17 | 001,048,576 | —- | C] ( ) – C:\WINDOWS\System32\dleaserv.dll
[2010/09/14 19:48:16 | 000,643,072 | —- | C] ( ) – C:\WINDOWS\System32\dleapmui.dll
[2010/09/14 19:48:14 | 000,577,536 | —- | C] ( ) – C:\WINDOWS\System32\dlealmpm.dll
[2010/09/14 19:48:10 | 000,688,128 | —- | C] ( ) – C:\WINDOWS\System32\dleahbn3.dll
[2010/09/14 19:48:02 | 000,372,736 | —- | C] ( ) – C:\WINDOWS\System32\dleacomm.dll
[2010/09/14 19:48:00 | 000,802,816 | —- | C] ( ) – C:\WINDOWS\System32\dleacomc.dll
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\Documents and Settings\All Users\*.tmp files -> C:\Documents and Settings\All Users\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/02/07 15:33:15 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Barbara Lander\Desktop\OTL.exe
[2011/02/07 15:25:49 | 000,000,886 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/07 15:07:06 | 070,821,192 | —- | M] () – C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2011/02/07 14:50:18 | 000,000,882 | —- | M] () – C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/02/07 14:49:51 | 000,002,048 | –S- | M] () – C:\WINDOWS\bootstat.dat
[2011/02/07 14:49:47 | 266,407,936 | -HS- | M] () – C:\hiberfil.sys
[2011/02/07 09:04:32 | 000,002,206 | —- | M] () – C:\WINDOWS\System32\wpa.dbl
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\Documents and Settings\All Users\*.tmp files -> C:\Documents and Settings\All Users\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/09/14 20:01:15 | 000,040,960 | —- | C] () – C:\WINDOWS\System32\dleavs.dll
[2010/09/14 20:00:22 | 000,086,016 | —- | C] () – C:\WINDOWS\System32\dleagcfg.dll
[2010/09/14 20:00:18 | 000,110,592 | —- | C] () – C:\WINDOWS\System32\dleacuir.dll
[2010/09/14 20:00:17 | 000,294,912 | —- | C] () – C:\WINDOWS\System32\dleacui.dll
[2010/09/14 19:53:58 | 000,372,736 | —- | C] () – C:\WINDOWS\System32\DLEAwupd.dll
[2010/09/14 19:48:26 | 000,331,776 | —- | C] () – C:\WINDOWS\System32\DLEAinst.dll
[2010/09/14 19:48:13 | 000,262,144 | —- | C] () – C:\WINDOWS\System32\dleainsb.dll
[2010/09/14 19:48:13 | 000,106,496 | —- | C] () – C:\WINDOWS\System32\dleainsr.dll
[2010/09/14 19:48:13 | 000,057,344 | —- | C] () – C:\WINDOWS\System32\dleajswr.dll
[2010/09/14 19:48:12 | 000,323,584 | —- | C] () – C:\WINDOWS\System32\dleains.dll
[2010/09/14 19:48:09 | 000,208,896 | —- | C] () – C:\WINDOWS\System32\dleagrd.dll
[2010/09/14 19:48:08 | 000,090,112 | —- | C] () – C:\WINDOWS\System32\dleacub.dll
[2010/09/14 19:48:06 | 000,253,952 | —- | C] () – C:\WINDOWS\System32\dleacu.dll
[2010/09/14 19:48:06 | 000,036,864 | —- | C] () – C:\WINDOWS\System32\dleacur.dll
[2010/09/14 19:47:49 | 000,086,180 | —- | C] () – C:\WINDOWS\System32\dleacfg.dll
[2010/09/14 19:46:41 | 000,028,672 | —- | C] () – C:\WINDOWS\System32\dleasmr.dll
[2010/09/14 19:46:39 | 000,299,008 | —- | C] () – C:\WINDOWS\System32\dleasm.dll
[2006/04/04 21:42:36 | 000,000,004 | -H– | C] () – C:\WINDOWS\uccspecb.sys
[2005/07/16 12:21:56 | 000,061,678 | —- | C] () – C:\Documents and Settings\Barbara Lander\Application Data\PFP120JPR.{PB
[2005/07/16 12:21:56 | 000,012,358 | —- | C] () – C:\Documents and Settings\Barbara Lander\Application Data\PFP120JCM.{PB
[2005/03/15 18:17:55 | 000,000,406 | —- | C] () – C:\WINDOWS\dellstat.ini
[2005/03/15 18:17:22 | 000,040,960 | —- | C] () – C:\WINDOWS\System32\dlbcvs.dll
[2005/03/15 18:17:17 | 000,000,373 | —- | C] () – C:\WINDOWS\System32\dlbccoin.ini
[2005/03/11 18:42:36 | 000,000,002 | —- | C] () – C:\WINDOWS\msoffice.ini
[2005/03/10 08:11:45 | 000,000,061 | —- | C] () – C:\WINDOWS\smscfg.ini
[2005/03/10 07:29:14 | 000,000,375 | —- | C] () – C:\WINDOWS\System32\OEMINFO.INI
[2004/10/15 19:56:40 | 000,000,000 | —- | C] () – C:\WINDOWS\System32\px.ini
[2004/08/10 14:12:05 | 000,000,780 | —- | C] () – C:\WINDOWS\orun32.ini
[2004/08/10 14:01:18 | 000,001,793 | —- | C] () – C:\WINDOWS\System32\fxsperf.ini
[2004/08/10 13:57:52 | 000,004,161 | —- | C] () – C:\WINDOWS\ODBCINST.INI

========== LOP Check ==========

[2010/10/28 13:04:48 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2009/12/07 10:22:54 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\avg9
[2010/11/30 07:50:58 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\MFAData
[2005/03/10 08:05:24 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Viewpoint
[2008/01/23 19:56:26 | 000,000,000 | —D | M] – C:\Documents and Settings\Barbara Lander\Application Data\Juniper Networks
[2006/12/16 12:21:48 | 000,000,000 | —D | M] – C:\Documents and Settings\Barbara Lander\Application Data\Leadertech
[2008/04/19 13:57:52 | 000,000,000 | —D | M] – C:\Documents and Settings\Barbara Lander\Application Data\Viewpoint

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2004/08/10 14:04:08 | 000,000,000 | —- | M] () – C:\AUTOEXEC.BAT
[2005/03/11 17:18:01 | 000,000,211 | RHS- | M] () – C:\boot.ini
[2004/08/10 14:04:08 | 000,000,000 | —- | M] () – C:\CONFIG.SYS
[2005/03/10 07:34:56 | 000,004,629 | RH– | M] () – C:\dell.sdr
[2010/02/01 13:26:12 | 000,005,220 | —- | M] () – C:\Donors to the Memorial Fund in honor of Mary W.wpd
[2011/02/07 14:49:47 | 266,407,936 | -HS- | M] () – C:\hiberfil.sys
[2005/03/15 18:13:30 | 000,004,128 | —- | M] () – C:\INFCACHE.1
[2004/08/10 14:04:08 | 000,000,000 | -H– | M] () – C:\IO.SYS
[2005/03/10 08:05:36 | 000,000,745 | -H– | M] () – C:\IPH.PH
[2004/08/10 14:04:08 | 000,000,000 | -H– | M] () – C:\MSDOS.SYS
[2004/08/04 06:00:00 | 000,047,564 | RHS- | M] () – C:\NTDETECT.COM
[2004/08/04 06:00:00 | 000,250,032 | RHS- | M] () – C:\ntldr
[2011/02/07 15:28:11 | 552,882,176 | -HS- | M] () – C:\pagefile.sys
[2011/02/07 14:52:01 | 000,001,195 | —- | M] () – C:\SMax.log
[2005/03/10 07:43:21 | 000,001,194 | —- | M] () – C:\SMax.log.bak
[2005/03/10 08:05:54 | 000,000,087 | —- | M] () – C:\SystemInfo.ini

< %systemroot%\Fonts\*.com >

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2004/08/10 14:03:42 | 000,000,067 | -HS- | M] () – C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2003/07/29 08:27:40 | 000,078,336 | —- | M] () – C:\WINDOWS\system32\spool\prtprocs\w32x86\DLBCPP5C.DLL
[2009/11/04 08:14:19 | 000,157,696 | —- | M] () – C:\WINDOWS\system32\spool\prtprocs\w32x86\dleadrpp.dll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2004/08/10 13:56:48 | 000,094,208 | —- | M] () – C:\WINDOWS\system32\config\default.sav
[2004/08/10 13:56:46 | 000,634,880 | —- | M] () – C:\WINDOWS\system32\config\software.sav
[2004/08/10 13:56:46 | 000,872,448 | —- | M] () – C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2004/08/10 14:04:12 | 000,000,294 | -HS- | M] () – C:\Documents and Settings\All Users\Start Menu\desktop.ini
[2004/06/23 12:40:18 | 000,027,648 | —- | M] () – C:\Documents and Settings\All Users\Start Menu\NetZero - First Month Free!.exe

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2010/03/01 13:42:38 | 000,000,119 | -HS- | M] () – C:\Documents and Settings\Barbara Lander\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini
[2004/08/10 14:08:38 | 000,000,079 | —- | M] () – C:\Documents and Settings\Barbara Lander\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >
[2011/02/07 15:33:15 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Documents and Settings\Barbara Lander\Desktop\OTL.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-01-12 20:24:09

< End of report >

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:48:34 PM, on 2/7/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\dleaserv.exe
C:\WINDOWS\system32\dleacoms.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Dell V310-V510 Series\dleamon.exe
C:\Program Files\Dell V310-V510 Series\ezprint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Barbara Lander\Local Settings\Temporary Internet Files\Content.IE5\WL2RW16B\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [OSCD_Creator] c:\Dell\PreODM.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [dleamon.exe] "C:\Program Files\Dell V310-V510 Series\dleamon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Dell V310-V510 Series\ezprint.exe"
O4 - HKLM\..\RunOnce: [OSCD_Creator] C:\Dell\PreODM.EXE /2
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp…302/Coupons.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://webmail.mbco.com/dana-cached/setup/…perSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{40A279A2-D274-4ACC-AFB8-1C5D3A61CEC4}: NameServer = 216.126.136.250 216.126.128.40
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: dleaCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dleaserv.exe
O23 - Service: dlea_device - - C:\WINDOWS\system32\dleacoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

–
End of file - 8081 bytes

DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 15:51:32.62 on Mon 02/07/2011
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.254.44 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\dleaserv.exe
C:\WINDOWS\system32\dleacoms.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Dell V310-V510 Series\dleamon.exe
C:\Program Files\Dell V310-V510 Series\ezprint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Barbara Lander\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: N/A: {4d25f926-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
mURLSearchHooks: N/A: {4d25f926-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [OSCD_Creator] c:\dell\PreODM.EXE
mRun: [SunJavaUpdateSched] c:\program files\java\j2re1.4.2_03\bin\jusched.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [dleamon.exe] "c:\program files\dell v310-v510 series\dleamon.exe"
mRun: [EzPrint] "c:\program files\dell v310-v510 series\ezprint.exe"
mRunOnce: [OSCD_Creator] c:\dell\PreODM.EXE /2
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
dRunOnce: [RunNarrator] Narrator.exe
IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/Coupons.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://webmail.mbco.com/dana-cached/setup/JuniperSetupSP1.cab
TCP: {40A279A2-D274-4ACC-AFB8-1C5D3A61CEC4} = 216.126.136.250 216.126.128.40
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-21 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-28 29584]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-21 243024]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-27 921952]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-8-3 308136]
R2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe -service –> c:\windows\system32\dleacoms.exe -service [?]
R2 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dleaserv.exe [2010-9-14 98984]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-19 135664]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-10-28 517448]

=============== Created Last 30 ================

==================== Find3M ====================

2008-12-04 17:09 61,224 a——- c:\documents and settings\barbara lander\GoToAssistDownloadHelper.exe

============= FINISH: 15:52:59.35 ===============

Attachments:

📎Attach.zip

patndoris

Post #2February 8, 2011, 4:24 PM UTC last edited February 8, 2011, 4:48 PM UTC

Hello and

My name is patndoris. I will be glad to take a look at your log and help you with solving any malware problems. It will be very helpful if you follow these guidelines:

Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
Please follow my instructions carefully and in the order they are posted. You may also find it helpful to print out the instructions you receive.
Please do not run any scans or install/uninstall any applications or delete anything without being directed to do so.
Remember, absence of symptoms does not mean the infection is all gone. Please stick with me till you're given the "all clear".
Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
Please reply within 3 days. If I do not hear back from you in that time frame, I will post a reminder for you. Topics with no reply in 4 days are closed!

I understand this computer does not have SP3 on it yet, but let's hold off on doing that until we make sure any malware is addressed.

Give me a bit to look over the logs you have posted and see what I find there. In the mean time, can you please run the following and post the results.

Scan With RootKitUnHooker

Please choose one link and download Rootkit Unhooker and save it to your desktop.

Link 1
Link 2
Link 3
Now double-click on RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan.
Check (Tick) Drivers and Stealth
Uncheck the rest. then click OK
When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
Wait till the scanner has finished and then click File > Save Report.[/b
Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Deleted Member

Post #3February 10, 2011, 12:16 AM UTC

Hello Doris, This is Tamee. You are working with me on the Windows XP Home Ed. Did you get the log reading from the Rootit UnHooker that I sent yesterday? I did not know if I sent it the right way or not. Thank you for your help. Tamie

patndoris

Post #4February 10, 2011, 12:34 AM UTC

No I did not. Please open the log in Notepad and then copy and paste the contents in your next reply.

Deleted Member

Post #5February 10, 2011, 4:18 PM UTC

Doris, in the lower right corner it is reading "Low virtual memory" on computer screen. Thank you for your help. Tamee RkU Version: 3.8.388.590, Type LE (SR2) ============================================== OS Name: Windows XP Version 5.1.2600 (Service Pack 2) Number of processors #1 ============================================== >Drivers ============================================== 0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2181376 bytes (Microsoft Corporation, NT Kernel & System) 0x804D7000 PnpManager 2181376 bytes 0x804D7000 RAW 2181376 bytes 0x804D7000 WMIxWDM 2181376 bytes 0xBF800000 Win32k 1851392 bytes 0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver) 0xF8DFB000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 1036288 bytes (Conexant Systems, Inc., HSF_DP driver) 0xBF06B000 C:\WINDOWS\System32\ialmdd5.DLL 905216 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology) 0xF8F8E000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 811008 bytes (Intel Corporation, Intel Graphics Miniport Driver) 0xF8BF5000 C:\WINDOWS\system32\drivers\senfilt.sys 733184 bytes (Creative Technology Ltd., Creative WDM Audio Driver) 0xF8D4B000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 720896 bytes (Conexant Systems, Inc., HSF_CNXT driver) 0xF90F5000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver) 0xF05E2000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr) 0xF8B74000 C:\WINDOWS\system32\DRIVERS\update.sys 364544 bytes (Microsoft Corporation, Update Driver) 0xF0748000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 360448 bytes (Microsoft Corporation, TCP/IP Protocol Driver) 0xEFBE8000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver) 0xEF659000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack) 0xF8CF7000 C:\WINDOWS\system32\drivers\smwdm.sys 262144 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio ) 0xF8F1B000 C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys 245760 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver) 0xF070E000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher) 0xF05AE000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver) 0xF9213000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT) 0xF90C8000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver) 0xBF03F000 C:\WINDOWS\System32\ialmdev5.DLL 180224 bytes (Intel Corporation, Component GHAL Driver) 0xF001A000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 180224 bytes (Microsoft Corporation, Windows NT WebDav Minirdr) 0xEF372000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer) 0xF0651000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver) 0xF069E000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver) 0xF8CA8000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices)) 0xEFAAD000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 143360 bytes (Microsoft Corporation, Fast FAT File System Driver) 0xF8EF8000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library) 0xF8F57000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver) 0xF067C000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock) 0xF06C6000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator) 0x806EC000 ACPI_HAL 131968 bytes 0x806EC000 C:\WINDOWS\system32\hal.dll 131968 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL) 0xF91AB000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager) 0xF91E3000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver) 0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 126976 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver) 0xF90AD000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver) 0xF91CB000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver) 0xF04CE000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes 0xF9182000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface) 0xF8BDE000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption)) 0xEFFB5000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper) 0xF8D37000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver) 0xF8F7A000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver) 0xF07A0000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver) 0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver) 0xF9199000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver) 0xF9202000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator) 0xF8BCD000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler) 0xEF361000 C:\WINDOWS\System32\Drivers\Udfs.SYS 69632 bytes (Microsoft Corporation, UDF File System Driver) 0xF08A8000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver) 0xF93C2000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver) 0xF93F2000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter) 0xF93E2000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver) 0xF01D6000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter) 0xF9472000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB) 0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver) 0xF93D2000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver) 0xF92A2000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll) 0xF93B2000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver) 0xF9402000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver) 0xF9282000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver) 0xF9422000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol) 0xF93A2000 C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys 45056 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver) 0xF9272000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager) 0xF9412000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver) 0xF9452000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy) 0xF9442000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver) 0xF9292000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver) 0xF94C2000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver) 0xF9312000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library) 0xF9392000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver) 0xF9262000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver) 0xF9432000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier) 0xF94A2000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver) 0xEF8ED000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver) 0xF9372000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver) 0xF9572000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver) 0xF95E2000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver) 0xF95FA000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver) 0xF957A000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver) 0xF95CA000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library) 0xF94E2000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension) 0xF956A000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver) 0xF9602000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver) 0xF960A000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver) 0xF95F2000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver) 0xF9582000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver) 0xF958A000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver) 0xF95D2000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver) 0xF95BA000 C:\WINDOWS\system32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver) 0xF95DA000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver) 0xF95AA000 C:\WINDOWS\system32\DRIVERS\omci.sys 20480 bytes (Dell Computer Corporation, OMCI Device Driver) 0xF94EA000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager) 0xF959A000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library) 0xF94F2000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP) 0xF95A2000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver) 0xF9592000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper) 0xF9562000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 20480 bytes (Microsoft Corporation, UHCI USB Miniport Driver) 0xF9622000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver) 0xF9756000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter) 0xF972E000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver) 0xF03B6000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver) 0xF9676000 RecAgent.sys 16384 bytes (Smart Link, ) 0xF9716000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator) 0xF96FA000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver) 0xF9672000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver) 0xF8B60000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver) 0xF96FE000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices) 0xEFD97000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER) 0xF971E000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver) 0xF9070000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver) 0xF976C000 C:\WINDOWS\System32\Drivers\ASCTRM.SYS 8192 bytes (Windows ® 2000 DDK provider, TR Manager) 0xF9784000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver) 0xF979A000 C:\WINDOWS\system32\DRIVERS\dsunidrv.sys 8192 bytes (Gteko Ltd., GUniDriver) 0xF9790000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes 0xF9782000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver) 0xF9780000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 8192 bytes (Microsoft Corporation, I2O Utility Filter) 0xF9766000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver) 0xF9762000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL) 0xF9786000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator) 0xF9788000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport) 0xF9778000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator) 0xF977C000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver) 0xF9764000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll) 0xF985A000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver) 0xF9895000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk) 0xF997B000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver) 0xF982A000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver) ============================================== >Stealth ============================================== WARNING: Virus alike driver modification [sffdisk.sys] WARNING: Virus alike driver modification [acpiec.sys] WARNING: Virus alike driver modification [FADXP32.sys] WARNING: Virus alike driver modification [pcmcia.sys] WARNING: Virus alike driver modification [nikedrv.sys] WARNING: Virus alike driver modification [rio8drv.sys] WARNING: Virus alike driver modification [riodrv.sys] WARNING: Virus alike driver modification [tdpipe.sys] WARNING: Virus alike driver modification [FAD.sys] WARNING: Virus alike driver modification [tunmp.sys] WARNING: Virus alike driver modification [usb8023.sys] WARNING: Virus alike driver modification [diskdump.sys] WARNING: Virus alike driver modification [usbintel.sys] WARNING: Virus alike driver modification [tsbvcap.sys] WARNING: Virus alike driver modification [tdtcp.sys] WARNING: Virus alike driver modification [usbcamd.sys] WARNING: Virus alike driver modification [hidparse.sys] WARNING: Virus alike driver modification [sonydcam.sys] WARNING: Virus alike driver modification [cinemst2.sys] WARNING: Virus alike driver modification [rndismp.sys] WARNING: Virus alike driver modification [atmepvc.sys] WARNING: Virus alike driver modification [rawwan.sys] WARNING: Virus alike driver modification [hidclass.sys] WARNING: Virus alike driver modification [crusoe.sys] WARNING: Virus alike driver modification [amdk6.sys] WARNING: Virus alike driver modification [nmnt.sys] WARNING: Virus alike driver modification [atmlane.sys] WARNING: Virus alike driver modification [nwlnkspx.sys] WARNING: Virus alike driver modification [BASFND.sys] WARNING: Virus alike driver modification [arp1394.sys] WARNING: Virus alike driver modification [nic1394.sys] WARNING: Virus alike driver modification [udfs.sys] WARNING: Virus alike driver modification [parvdm.sys] WARNING: Virus alike driver modification [bridge.sys] WARNING: Virus alike driver modification [nwlnkipx.sys]

Deleted Member

Post #6February 10, 2011, 5:10 PM UTC

Doris I ran Malwarebyes this is the report: Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5732 Windows 5.1.2600 Service Pack 2 Internet Explorer 6.0.2900.2180 2/10/2011 11:58:35 AM mbam-log-2011-02-10 (11-58-09).txt Scan type: Quick scan Objects scanned: 133999 Time elapsed: 12 minute(s), 5 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 2 Registry Data Items Infected: 0 Folders Infected: 3 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75} (Adware.MyWebSearch) -> No action taken. HKEY_CLASSES_ROOT\MyWaySearchAssistantDE.Auxiliary (Adware.MyWaySearch) -> No action taken. HKEY_CLASSES_ROOT\MyWaySearchAssistantDE.Auxiliary.1 (Adware.MyWaySearch) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Hotbar (Adware.Hotbar) -> No action taken. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4D25F926-B9FE-4682-BF72-8AB8210D6D75} (Adware.MyWebSearch) -> Value: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4D25F926-B9FE-4682-BF72-8AB8210D6D75} (Adware.MyWebSearch) -> Value: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} -> No action taken. Registry Data Items Infected: (No malicious items detected) Folders Infected: c:\program files\MyWaySA (Adware.MyWebSearch) -> No action taken. c:\program files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> No action taken. c:\program files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> No action taken. Files Infected: (No malicious items detected)

patndoris

Post #7February 10, 2011, 9:40 PM UTC

I see the entries found by Malwarebytes and while we will remove them in another step, they are not likely the cause of the extreme slowness you've noted. Please make sure to leave Malwarebytes on the machine as we will be using it again.

Note: if the Cure option is not there, please select 'Skip'.

Please read carefully and follow these steps.

Please download TDSSKiller.zip
Extract it to your desktop
Double Click on TDSSKiller.exe
Press Start Scan
Only if Malicious objects are found then ensure Cure is selected
Then click Continue > Reboot now
Copy and paste the log in your next reply

A copy of the log will be saved automatically to the root directory, root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file in your post.

Deleted Member

Post #8February 11, 2011, 3:22 PM UTC

Good morning. I was hoping you could help me explain to the couple that I am helping the process I’m embarking upon. I understand if I was at my own house it would be a different matter and it would move a bit quicker. But since I am going somewhere else to work on their computer each process takes up time for the both of us. I am not sure how to explain to the couple why all the scans, logs, back and forth. I understand, but I believe putting it in layman terms is the problem. And, then there is the slow computer. I have to do the downloads at my home first, since their computer times out. Then, I take everything over to their house to run and produce the log to send. Which I have to do from my home since the computer times out in the process. I still have to make time to go over there and do the above; can you help me explain them how this works? Thanks, Tamee

patndoris

Post #9February 11, 2011, 4:34 PM UTC

In order to properly identify and remove malware we must do scans to look at the various files on a machine. Some scans are simply diagnostic (allowing us to look for and identify potentially bad files) and some are aimed at removing files which may be causing issues on the machine. Malware is constantly evolving and hides in many different places. No one scan can show us everything. In some cases a few simple scans is all it takes to remove malware. In others, it can take many different scans and tools to remove it completely. Every machine is different. There is no set process of steps that can be applied every time. Some scans move quickly and some take longer. But in all cases, the logs from each step must be properly evaluated to determine the next step. From the description you provided, I gather the machine used to run relatively well, and is now performing very badly. This can be caused by any number of things. Certainly, on a machine without all the security patches and updates applied, malware will rank high on the culprit list. Before doing any major service pack updates, it is extremely important to ensure there is no malware hiding on the machine. If there is malware on the machine and significant updates (such as a service pack) are attempted - the update may fail or even greater problems may occur. Once we have removed any malware, spyware, etc., we will then approach the necessary updates. If these don't resolve the problem, then it could be a program conflicts or a hardware issue. However, before looking at these possibilities we must ensure it is not malware. Troubleshooting a slow machine can be a lengthy process. Especially when you are moving between computers it can be a time consuming process.

patndoris

Post #10February 14, 2011, 11:30 AM UTC

Are you having any problems with the last set of instructions?

Reminder: Topics with no reply in 4 days are closed!

Deleted Member

Post #11February 14, 2011, 11:38 AM UTC

Couple was not home over the weekend, we be over there this afternoon. Thank you. Tamie

Deleted Member

Post #12February 14, 2011, 7:40 PM UTC

2011/02/14 14:23:22.0937 2052 TDSS rootkit removing tool 2.4.17.0 Feb 10 2011 11:07:20 2011/02/14 14:23:23.0656 2052 ================================================================================ 2011/02/14 14:23:23.0656 2052 SystemInfo: 2011/02/14 14:23:23.0656 2052 2011/02/14 14:23:23.0656 2052 OS Version: 5.1.2600 ServicePack: 2.0 2011/02/14 14:23:23.0656 2052 Product type: Workstation 2011/02/14 14:23:23.0656 2052 ComputerName: D2TF5Z61 2011/02/14 14:23:23.0656 2052 UserName: Barbara Lander 2011/02/14 14:23:23.0656 2052 Windows directory: C:\WINDOWS 2011/02/14 14:23:23.0656 2052 System windows directory: C:\WINDOWS 2011/02/14 14:23:23.0656 2052 Processor architecture: Intel x86 2011/02/14 14:23:23.0656 2052 Number of processors: 1 2011/02/14 14:23:23.0656 2052 Page size: 0x1000 2011/02/14 14:23:23.0656 2052 Boot type: Normal boot 2011/02/14 14:23:23.0656 2052 ================================================================================ 2011/02/14 14:23:27.0078 2052 Initialize success 2011/02/14 14:23:32.0218 3832 ================================================================================ 2011/02/14 14:23:32.0218 3832 Scan started 2011/02/14 14:23:32.0218 3832 Mode: Manual; 2011/02/14 14:23:32.0218 3832 ================================================================================ 2011/02/14 14:23:41.0265 3832 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS 2011/02/14 14:23:41.0984 3832 ACPI (a10c7534f7223f4a73a948967d00e69b) C:\WINDOWS\system32\DRIVERS\ACPI.sys 2011/02/14 14:23:42.0546 3832 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys 2011/02/14 14:23:43.0093 3832 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys 2011/02/14 14:23:43.0609 3832 aec (1ee7b434ba961ef845de136224c30fec) C:\WINDOWS\system32\drivers\aec.sys 2011/02/14 14:23:44.0140 3832 AFD (55e6e1c51b6d30e54335750955453702) C:\WINDOWS\System32\drivers\afd.sys 2011/02/14 14:23:44.0734 3832 agp440 (2c428fa0c3e3a01ed93c9b2a27d8d4bb) C:\WINDOWS\system32\DRIVERS\agp440.sys 2011/02/14 14:23:45.0140 3832 agpCPQ (67288b07d6aba6c1267b626e67bc56fd) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys 2011/02/14 14:23:45.0671 3832 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys 2011/02/14 14:23:46.0218 3832 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys 2011/02/14 14:23:46.0765 3832 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys 2011/02/14 14:23:47.0390 3832 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys 2011/02/14 14:23:47.0859 3832 alim1541 (f312b7cef21eff52fa23056b9d815fad) C:\WINDOWS\system32\DRIVERS\alim1541.sys 2011/02/14 14:23:48.0343 3832 amdagp (675c16a3c1f8482f85ee4a97fc0dde3d) C:\WINDOWS\system32\DRIVERS\amdagp.sys 2011/02/14 14:23:48.0890 3832 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys 2011/02/14 14:23:49.0421 3832 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys 2011/02/14 14:23:49.0906 3832 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys 2011/02/14 14:23:50.0312 3832 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys 2011/02/14 14:23:50.0859 3832 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys 2011/02/14 14:23:51.0609 3832 AsyncMac (02000abf34af4c218c35d257024807d6) C:\WINDOWS\system32\DRIVERS\asyncmac.sys 2011/02/14 14:23:52.0093 3832 atapi (cdfe4411a69c224bd1d11b2da92dac51) C:\WINDOWS\system32\DRIVERS\atapi.sys 2011/02/14 14:23:52.0953 3832 Atmarpc (ec88da854ab7d7752ec8be11a741bb7f) C:\WINDOWS\system32\DRIVERS\atmarpc.sys 2011/02/14 14:23:53.0421 3832 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys 2011/02/14 14:23:54.0031 3832 AvgLdx86 (b8c187439d27aba430dd69fdcf1fa657) C:\WINDOWS\System32\Drivers\avgldx86.sys 2011/02/14 14:23:54.0546 3832 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\System32\Drivers\avgmfx86.sys 2011/02/14 14:23:55.0187 3832 AvgTdiX (22e3b793c3e61720f03d3a22351af410) C:\WINDOWS\System32\Drivers\avgtdix.sys 2011/02/14 14:23:55.0718 3832 bcm4sbxp (b60f57b4d9cdbc663cc03eb8af7ec34e) C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys 2011/02/14 14:23:56.0234 3832 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys 2011/02/14 14:23:56.0781 3832 cbidf (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\DRIVERS\cbidf2k.sys 2011/02/14 14:23:57.0265 3832 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys 2011/02/14 14:23:57.0781 3832 cd20xrnt (f3ec03299634490e97bbce94cd2954c7) C:\WINDOWS\system32\DRIVERS\cd20xrnt.sys 2011/02/14 14:23:58.0265 3832 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys 2011/02/14 14:23:58.0734 3832 Cdfs (cd7d5152df32b47f4e36f710b35aae02) C:\WINDOWS\system32\drivers\Cdfs.sys 2011/02/14 14:23:59.0218 3832 Cdrom (af9c19b3100fe010496b1a27181fbf72) C:\WINDOWS\system32\DRIVERS\cdrom.sys 2011/02/14 14:24:00.0031 3832 CmdIde (e5dcb56c533014ecbc556a8357c929d5) C:\WINDOWS\system32\DRIVERS\cmdide.sys 2011/02/14 14:24:00.0593 3832 Cpqarray (3ee529119eed34cd212a215e8c40d4b6) C:\WINDOWS\system32\DRIVERS\cpqarray.sys 2011/02/14 14:24:01.0156 3832 dac2w2k (e550e7418984b65a78299d248f0a7f36) C:\WINDOWS\system32\DRIVERS\dac2w2k.sys 2011/02/14 14:24:01.0640 3832 dac960nt (683789caa3864eb46125ae86ff677d34) C:\WINDOWS\system32\DRIVERS\dac960nt.sys 2011/02/14 14:24:02.0156 3832 Disk (00ca44e4534865f8a3b64f7c0984bff0) C:\WINDOWS\system32\DRIVERS\disk.sys 2011/02/14 14:24:02.0953 3832 dmboot (c0fbb516e06e243f0cf31f597e7ebf7d) C:\WINDOWS\system32\drivers\dmboot.sys 2011/02/14 14:24:04.0125 3832 dmio (f5e7b358a732d09f4bcf2824b88b9e28) C:\WINDOWS\system32\drivers\dmio.sys 2011/02/14 14:24:04.0546 3832 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys 2011/02/14 14:24:05.0062 3832 DMusic (a6f881284ac1150e37d9ae47ff601267) C:\WINDOWS\system32\drivers\DMusic.sys 2011/02/14 14:24:05.0546 3832 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys 2011/02/14 14:24:06.0015 3832 drmkaud (1ed4dbbae9f5d558dbba4cc450e3eb2e) C:\WINDOWS\system32\drivers\drmkaud.sys 2011/02/14 14:24:06.0515 3832 DSproct (413f2d5f9d802688242c23b38f767ecb) C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys 2011/02/14 14:24:07.0453 3832 dsunidrv (dfeabb7cfffadea4a912ab95bdc3177a) C:\WINDOWS\system32\DRIVERS\dsunidrv.sys 2011/02/14 14:24:07.0984 3832 E100B (3fca03cbca11269f973b70fa483c88ef) C:\WINDOWS\system32\DRIVERS\e100b325.sys 2011/02/14 14:24:08.0546 3832 Fastfat (3117f595e9615e04f05a54fc15a03b20) C:\WINDOWS\system32\drivers\Fastfat.sys 2011/02/14 14:24:09.0062 3832 Fdc (ced2e8396a8838e59d8fd529c680e02c) C:\WINDOWS\system32\DRIVERS\fdc.sys 2011/02/14 14:24:09.0468 3832 Fips 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intelppm (279fb78702454dff2bb445f238c048d2) C:\WINDOWS\system32\DRIVERS\intelppm.sys 2011/02/14 14:24:22.0296 3832 Ip6Fw (4448006b6bc60e6c027932cfc38d6855) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys 2011/02/14 14:24:22.0906 3832 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 2011/02/14 14:24:23.0187 3832 IpInIp (e1ec7f5da720b640cd8fb8424f1b14bb) C:\WINDOWS\system32\DRIVERS\ipinip.sys 2011/02/14 14:24:23.0562 3832 IpNat (e2168cbc7098ffe963c6f23f472a3593) C:\WINDOWS\system32\DRIVERS\ipnat.sys 2011/02/14 14:24:24.0078 3832 IPSec (64537aa5c003a6afeee1df819062d0d1) C:\WINDOWS\system32\DRIVERS\ipsec.sys 2011/02/14 14:24:24.0515 3832 IRENUM (50708daa1b1cbb7d6ac1cf8f56a24410) C:\WINDOWS\system32\DRIVERS\irenum.sys 2011/02/14 14:24:24.0953 3832 isapnp (e504f706ccb699c2596e9a3da1596e87) C:\WINDOWS\system32\DRIVERS\isapnp.sys 2011/02/14 14:24:25.0421 3832 Kbdclass (ebdee8a2ee5393890a1acee971c4c246) C:\WINDOWS\system32\DRIVERS\kbdclass.sys 2011/02/14 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2011/02/14 14:24:31.0203 3832 MountMgr (65653f3b4477f3c63e68a9659f85ee2e) C:\WINDOWS\system32\drivers\MountMgr.sys 2011/02/14 14:24:31.0796 3832 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys 2011/02/14 14:24:32.0312 3832 MRxDAV (29414447eb5bde2f8397dc965dbb3156) C:\WINDOWS\system32\DRIVERS\mrxdav.sys 2011/02/14 14:24:32.0906 3832 MRxSmb (fb6c89bb3ce282b08bdb1e3c179e1c39) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 2011/02/14 14:24:33.0531 3832 Msfs (561b3a4333ca2dbdba28b5b956822519) C:\WINDOWS\system32\drivers\Msfs.sys 2011/02/14 14:24:34.0031 3832 MSKSSRV (ae431a8dd3c1d0d0610cdbac16057ad0) C:\WINDOWS\system32\drivers\MSKSSRV.sys 2011/02/14 14:24:34.0531 3832 MSPCLOCK (13e75fef9dfeb08eeded9d0246e1f448) C:\WINDOWS\system32\drivers\MSPCLOCK.sys 2011/02/14 14:24:35.0015 3832 MSPQM (1988a33ff19242576c3d0ef9ce785da7) C:\WINDOWS\system32\drivers\MSPQM.sys 2011/02/14 14:24:35.0500 3832 mssmbios (469541f8bfd2b32659d5d463a6714bce) C:\WINDOWS\system32\DRIVERS\mssmbios.sys 2011/02/14 14:24:36.0015 3832 Mtlmnt5 (c53775780148884ac87c455489a0c070) C:\WINDOWS\system32\DRIVERS\Mtlmnt5.sys 2011/02/14 14:24:37.0062 3832 Mtlstrm (54886a652bf5685192141df304e923fd) C:\WINDOWS\system32\DRIVERS\Mtlstrm.sys 2011/02/14 14:24:38.0703 3832 Mup (82035e0f41c2dd05ae41d27fe6cf7de1) C:\WINDOWS\system32\drivers\Mup.sys 2011/02/14 14:24:39.0234 3832 NDIS (558635d3af1c7546d26067d5d9b6959e) C:\WINDOWS\system32\drivers\NDIS.sys 2011/02/14 14:24:39.0703 3832 NdisTapi (08d43bbdacdf23f34d79e44ed35c1b4c) C:\WINDOWS\system32\DRIVERS\ndistapi.sys 2011/02/14 14:24:40.0031 3832 Ndisuio (34d6cd56409da9a7ed573e1c90a308bf) C:\WINDOWS\system32\DRIVERS\ndisuio.sys 2011/02/14 14:24:40.0359 3832 NdisWan (0b90e255a9490166ab368cd55a529893) C:\WINDOWS\system32\DRIVERS\ndiswan.sys 2011/02/14 14:24:40.0843 3832 NDProxy (59fc3fb44d2669bc144fd87826bb571f) C:\WINDOWS\system32\drivers\NDProxy.sys 2011/02/14 14:24:41.0140 3832 NetBIOS (3a2aca8fc1d7786902ca434998d7ceb4) C:\WINDOWS\system32\DRIVERS\netbios.sys 2011/02/14 14:24:41.0593 3832 NetBT (0c80e410cd2f47134407ee7dd19cc86b) C:\WINDOWS\system32\DRIVERS\netbt.sys 2011/02/14 14:24:42.0093 3832 Npfs (4f601bcb8f64ea3ac0994f98fed03f8e) C:\WINDOWS\system32\drivers\Npfs.sys 2011/02/14 14:24:42.0734 3832 Ntfs (19a811ef5f1ed5c926a028ce107ff1af) C:\WINDOWS\system32\drivers\Ntfs.sys 2011/02/14 14:24:43.0750 3832 NtMtlFax (576b34ceae5b7e5d9fd2775e93b3db53) C:\WINDOWS\system32\DRIVERS\NtMtlFax.sys 2011/02/14 14:24:44.0234 3832 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys 2011/02/14 14:24:45.0421 3832 nv (2b298519edbfcf451d43e0f1e8f1006d) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 2011/02/14 14:24:47.0281 3832 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys 2011/02/14 14:24:47.0796 3832 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys 2011/02/14 14:24:48.0296 3832 omci (53d5f1278d9edb21689bbbcecc09108d) C:\WINDOWS\system32\DRIVERS\omci.sys 2011/02/14 14:24:48.0843 3832 Parport (29744eb4ce659dfe3b4122deb45bc478) C:\WINDOWS\system32\DRIVERS\parport.sys 2011/02/14 14:24:49.0281 3832 PartMgr (3334430c29dc338092f79c38ef7b4cd0) C:\WINDOWS\system32\drivers\PartMgr.sys 2011/02/14 14:24:49.0640 3832 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys 2011/02/14 14:24:49.0890 3832 PCI (8086d9979234b603ad5bc2f5d890b234) C:\WINDOWS\system32\DRIVERS\pci.sys 2011/02/14 14:24:50.0812 3832 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys 2011/02/14 14:24:51.0359 3832 Pcmcia (82a087207decec8456fbe8537947d579) C:\WINDOWS\system32\drivers\Pcmcia.sys 2011/02/14 14:24:52.0156 3832 perc2 (6c14b9c19ba84f73d3a86dba11133101) C:\WINDOWS\system32\DRIVERS\perc2.sys 2011/02/14 14:24:52.0390 3832 perc2hib (f50f7c27f131afe7beba13e14a3b9416) C:\WINDOWS\system32\DRIVERS\perc2hib.sys 2011/02/14 14:24:52.0718 3832 PptpMiniport (1c5cc65aac0783c344f16353e60b72ac) C:\WINDOWS\system32\DRIVERS\raspptp.sys 2011/02/14 14:24:53.0203 3832 PSched (48671f327553dcf1d27f6197f622a668) C:\WINDOWS\system32\DRIVERS\psched.sys 2011/02/14 14:24:53.0625 3832 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys 2011/02/14 14:24:54.0109 3832 PxHelp20 (30cbae0a34359f1cd19d1576245149ed) C:\WINDOWS\system32\Drivers\PxHelp20.sys 2011/02/14 14:24:54.0843 3832 ql1080 (0a63fb54039eb5662433caba3b26dba7) C:\WINDOWS\system32\DRIVERS\ql1080.sys 2011/02/14 14:24:55.0265 3832 Ql10wnt (6503449e1d43a0ff0201ad5cb1b8c706) C:\WINDOWS\system32\DRIVERS\ql10wnt.sys 2011/02/14 14:24:55.0781 3832 ql12160 (156ed0ef20c15114ca097a34a30d8a01) C:\WINDOWS\system32\DRIVERS\ql12160.sys 2011/02/14 14:24:56.0281 3832 ql1240 (70f016bebde6d29e864c1230a07cc5e6) C:\WINDOWS\system32\DRIVERS\ql1240.sys 2011/02/14 14:24:56.0718 3832 ql1280 (907f0aeea6bc451011611e732bd31fcf) C:\WINDOWS\system32\DRIVERS\ql1280.sys 2011/02/14 14:24:57.0203 3832 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys 2011/02/14 14:24:57.0640 3832 Rasl2tp (98faeb4a4dcf812ba1c6fca4aa3e115c) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 2011/02/14 14:24:58.0078 3832 RasPppoe (7306eeed8895454cbed4669be9f79faa) C:\WINDOWS\system32\DRIVERS\raspppoe.sys 2011/02/14 14:24:58.0468 3832 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys 2011/02/14 14:24:58.0796 3832 Rdbss (03b965b1ca47f6ef60eb5e51cb50e0af) C:\WINDOWS\system32\DRIVERS\rdbss.sys 2011/02/14 14:24:59.0250 3832 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys 2011/02/14 14:24:59.0843 3832 rdpdr (a2cae2c60bc37e0751ef9dda7ceaf4ad) C:\WINDOWS\system32\DRIVERS\rdpdr.sys 2011/02/14 14:25:00.0406 3832 RDPWD (b54cd38a9ebfbf2b3561426e3fe26f62) C:\WINDOWS\system32\drivers\RDPWD.sys 2011/02/14 14:25:01.0062 3832 RecAgent (e9aaa0092d74a9d371659c4c38882e12) C:\WINDOWS\system32\DRIVERS\RecAgent.sys 2011/02/14 14:25:01.0625 3832 redbook (b31b4588e4086d8d84adbf9845c2402b) C:\WINDOWS\system32\DRIVERS\redbook.sys 2011/02/14 14:25:02.0437 3832 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys 2011/02/14 14:25:03.0593 3832 senfilt (b9c7617c1e8ab6fdff75d3c8dafcb4c8) C:\WINDOWS\system32\drivers\senfilt.sys 2011/02/14 14:25:04.0281 3832 serenum (a2d868aeeff612e70e213c451a70cafb) C:\WINDOWS\system32\DRIVERS\serenum.sys 2011/02/14 14:25:05.0343 3832 Serial (cd9404d115a00d249f70a371b46d5a26) C:\WINDOWS\system32\DRIVERS\serial.sys 2011/02/14 14:25:06.0031 3832 Sfloppy (0d13b6df6e9e101013a7afb0ce629fe0) C:\WINDOWS\system32\drivers\Sfloppy.sys 2011/02/14 14:25:07.0000 3832 sisagp (732d859b286da692119f286b21a2a114) C:\WINDOWS\system32\DRIVERS\sisagp.sys 2011/02/14 14:25:07.0656 3832 Slntamr (2c1779c0feb1f4a6033600305eba623a) C:\WINDOWS\system32\DRIVERS\slntamr.sys 2011/02/14 14:25:08.0875 3832 SlNtHal (f9b8e30e82ee95cf3e1d3e495599b99c) C:\WINDOWS\system32\DRIVERS\Slnthal.sys 2011/02/14 14:25:09.0515 3832 SlWdmSup (db56bb2c55723815cf549d7fc50cfceb) C:\WINDOWS\system32\DRIVERS\SlWdmSup.sys 2011/02/14 14:25:10.0234 3832 smwdm (86c4d93b7b7818d066c52fdb03c6c921) C:\WINDOWS\system32\drivers\smwdm.sys 2011/02/14 14:25:10.0953 3832 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys 2011/02/14 14:25:11.0609 3832 splitter (0ce218578fff5f4f7e4201539c45c78f) C:\WINDOWS\system32\drivers\splitter.sys 2011/02/14 14:25:12.0125 3832 sr (e41b6d037d6cd08461470af04500dc24) C:\WINDOWS\system32\DRIVERS\sr.sys 2011/02/14 14:25:12.0562 3832 Srv (7a4f147cc6b133f905f6e65e2f8669fb) C:\WINDOWS\system32\DRIVERS\srv.sys 2011/02/14 14:25:13.0109 3832 swenum (03c1bae4766e2450219d20b993d6e046) C:\WINDOWS\system32\DRIVERS\swenum.sys 2011/02/14 14:25:13.0546 3832 swmidi (94abc808fc4b6d7d2bbf42b85e25bb4d) C:\WINDOWS\system32\drivers\swmidi.sys 2011/02/14 14:25:14.0000 3832 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys 2011/02/14 14:25:14.0343 3832 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys 2011/02/14 14:25:14.0656 3832 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys 2011/02/14 14:25:14.0968 3832 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys 2011/02/14 14:25:15.0578 3832 sysaudio (650ad082d46bac0e64c9c0e0928492fd) C:\WINDOWS\system32\drivers\sysaudio.sys 2011/02/14 14:25:16.0125 3832 Tcpip (2a5554fc5b1e04e131230e3ce035c3f9) C:\WINDOWS\system32\DRIVERS\tcpip.sys 2011/02/14 14:25:16.0953 3832 TDPIPE (38d437cf2d98965f239b0abcd66dcb0f) C:\WINDOWS\system32\drivers\TDPIPE.sys 2011/02/14 14:25:17.0562 3832 TDTCP (ed0580af02502d00ad8c4c066b156be9) C:\WINDOWS\system32\drivers\TDTCP.sys 2011/02/14 14:25:17.0937 3832 TermDD (a540a99c281d933f3d69d55e48727f47) C:\WINDOWS\system32\DRIVERS\termdd.sys 2011/02/14 14:25:18.0281 3832 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys 2011/02/14 14:25:18.0562 3832 Udfs (12f70256f140cd7d52c58c7048fde657) C:\WINDOWS\system32\drivers\Udfs.sys 2011/02/14 14:25:18.0843 3832 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys 2011/02/14 14:25:19.0265 3832 Update (ced744117e91bdc0beb810f7d8608183) C:\WINDOWS\system32\DRIVERS\update.sys 2011/02/14 14:25:19.0687 3832 usbccgp (bffd9f120cc63bcbaa3d840f3eef9f79) C:\WINDOWS\system32\DRIVERS\usbccgp.sys 2011/02/14 14:25:20.0046 3832 usbehci (15e993ba2f6946b2bfbbfcd30398621e) C:\WINDOWS\system32\DRIVERS\usbehci.sys 2011/02/14 14:25:20.0250 3832 usbhub (c72f40947f92cea56a8fb532edf025f1) C:\WINDOWS\system32\DRIVERS\usbhub.sys 2011/02/14 14:25:20.0500 3832 usbprint (a42369b7cd8886cd7c70f33da6fcbcf5) C:\WINDOWS\system32\DRIVERS\usbprint.sys 2011/02/14 14:25:21.0093 3832 usbscan (a6bc71402f4f7dd5b77fd7f4a8ddba85) C:\WINDOWS\system32\DRIVERS\usbscan.sys 2011/02/14 14:25:21.0609 3832 USBSTOR (6cd7b22193718f1d17a47a1cd6d37e75) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 2011/02/14 14:25:21.0906 3832 usbuhci (f8fd1400092e23c8f2f31406ef06167b) C:\WINDOWS\system32\DRIVERS\usbuhci.sys 2011/02/14 14:25:22.0140 3832 VgaSave (8a60edd72b4ea5aea8202daf0e427925) C:\WINDOWS\System32\drivers\vga.sys 2011/02/14 14:25:22.0546 3832 viaagp (d92e7c8a30cfd14d8e15b5f7f032151b) C:\WINDOWS\system32\DRIVERS\viaagp.sys 2011/02/14 14:25:22.0968 3832 ViaIde (59cb1338ad3654417bea49636457f65d) C:\WINDOWS\system32\DRIVERS\viaide.sys 2011/02/14 14:25:23.0281 3832 VolSnap (ee4660083deba849ff6c485d944b379b) C:\WINDOWS\system32\drivers\VolSnap.sys 2011/02/14 14:25:23.0437 3832 Wanarp (984ef0b9788abf89974cfed4bfbaacbc) C:\WINDOWS\system32\DRIVERS\wanarp.sys 2011/02/14 14:25:24.0062 3832 wdmaud (efd235ca22b57c81118c1aeb4798f1c1) C:\WINDOWS\system32\drivers\wdmaud.sys 2011/02/14 14:25:24.0578 3832 winachsf (214bc3ad84907ad6ad655ac5465f449a) C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 2011/02/14 14:25:25.0484 3832 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys 2011/02/14 14:25:25.0609 3832 ================================================================================ 2011/02/14 14:25:25.0609 3832 Scan finished 2011/02/14 14:25:25.0609 3832 ================================================================================

patndoris

Post #13February 14, 2011, 10:15 PM UTC

I see you have Malwarebytes already on your machine. Please run it by double clicking the icon on the desktop.

Click on the tab labeled Update and then click on the button Check for updates.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform Quick scan, then click Scan.
[external image: Posted Image]
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

http://www.eset.eu/online-scanner
Go here to run an online scannner from ESET.
Click the green ESET Online Scanner button.
Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
Click on the Start button next to it.
You may receive an alert on the address bar that "This site might require the following ActiveX control…Click here to install…". Click on that alert and then click Insall ActiveX component.
A new window will appear asking "Do you want to install this software?"".
Answer Yes to download and install the ActiveX controls that allows the scan to run.
Click Start.
Check Remove found threats and Scan potentially unwanted applications.
Click Scan to begin.
If offered the option to get information or buy software. Just close the window.
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic.

Deleted Member

Post #14February 14, 2011, 11:46 PM UTC

Today when I boot the computer on it took 10 minutes to boot it up. They had been online a hour before I arrived this afternoon. When I tried to get online at dial-up is took about 5 minutes, after the hand shake about another 10 minutes for the IE to load. During this whole procedure in the lower right corner the error box was up with the "Low Virtual Memory.:" When I got to What the Tech website it took another 8-10 minutes just to log in. To add the reply I sent earlier from their computer probably another 10 minutes. I thought it was important for you to know the time table of just logging into IE and get your response out from their computer. I will do everything you requested first thing tomorrow. You want me to run Malware a second time? I believe it was ran in my submission. I will gladly do it again. Just wanted to check. Thank you for your help.

patndoris

Post #15February 15, 2011, 12:02 AM UTC

In the Malwarebytes log you posted previously, it noted "no action taken" on the items it found. You need to re-run it, make sure all the items are selected and then choose Remove selected so that it can remove the items. Hold off on the online scan. Let me check into something and I'll post back shortly.

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