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Spyware / Malware / Virus Removal

Getting a lot of pop-ups Windows 7

4 min read

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I been getting alot of pop-ups lately, funny thing is i'm using google chrome and I get pop-ups on, IE weird ?
Thanks in advance


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:28:48 AM, on 2/3/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe
C:\Program Files (x86)\ClickPotatoLite\bin\10.0.659.0\ClickPotatoLiteSA.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Anti-phishing Domain Advisor] "C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ClickPotatoLiteSA] "C:\Program Files (x86)\ClickPotatoLite\bin\10.0.659.0\ClickPotatoLiteSA.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Users\Amaryllis Mejias\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to AMV/AVI Video Converter… - C:\Program Files (x86)\Media Player Utilities 4.21\AMVConverter\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: ClickPotato - {B58926D6-CFB0-45d2-9C28-4B5A0F0368AE} - C:\Program Files (x86)\ClickPotatoLite\bin\10.0.659.0\ClickPotatoLiteSABHO.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/launcher/….0/iewwload.cab
O16 - DPF: {A021A215-6CDC-44B4-8C16-90491CED9605} (Clue Control) - http://www.worldwinner.com/games/v68/clue/clue.cab
O16 - DPF: {BA35B9B8-DE9E-47C9-AFA7-3C77E3DDFD39} (Monopoly Control) - http://www.worldwinner.com/games/v46/monopoly/monopoly.cab
O16 - DPF: {E70E3E64-2793-4AEF-8CC8-F1606BE563B0} (WWSpades Control) - http://www.worldwinner.com/games/v54/wwspades/wwspades.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 14442 bytes
Hello Bonez305 and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem. Please read the following guidelines which will help to make cleaning your machine easier:
• Please do not install/uninstall any programs unless asked to.
• Please do not run any scans other than those requested
• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
Please note that I am still in training and my replies need to be checked by an expert in order for you to receive the best possible advice. This may result in a small delay between my posts but I shall try to keep this to a minimum.

I am looking through your log now and will reply as soon as possible.

Satchfan
thanks Satchfan, btw I have uninstalled ClickPotato already should I post another log P.S. Im also getting alot of urlseek popups as well, thanks in advance
Hello again Bonez305

P2P - I see you have P2P software, (uTorrent), installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infection. If your computer is infected, it almost certainly contributed to your current situation.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are more often than not, infected. The bad guys use P2P file-sharing as a major conduit to spread their wares.

Please see this topic for more information:

Perils of P2P File Sharing.

I would strongly recommend that you uninstall it now. You can do so via Control Panel, Programs, and then Programs and Features.

Should you decide to keep it, please don’t use it until we have finished up here.


There are some bits of malware on your computer but we need some scans that will look a bit deeper..


Run HijackThis

Open HijackThis and click Do a system scan only.

Place a check mark next to:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O4 - HKLM\..\Run: [ClickPotatoLiteSA] "C:\Program Files (x86)\ClickPotatoLite\bin\10.0.659.0\ClickPotatoLiteSA.exe"
O9 - Extra button: ClickPotato - {B58926D6-CFB0-45d2-9C28-4B5A0F0368AE} - C:\Program Files (x86)\ClickPotatoLite\bin\10.0.659.0\ClickPotatoLiteSABHO.dll


Close all windows except for HijackThis and click Fix checked.


Download and run OTL
  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under Custom Scan paste this in

    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %PROGRAMFILES%\Internet Explorer\*.dat
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • You may need two posts to fit them both in.
Logs to include with next post:

OTL.txt
Extras.txt


Thanks

Satchfan
OTL.txt

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%PROGRAMFILES%\Internet Explorer\*.dat
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


———————————————————————————————————————————————————————————–
————————————————————————— Extras.txt ——————————————————————————————
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OTL Extras logfile created on: 2/5/2011 7:14:38 AM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Amaryllis Mejias\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 67.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 285.23 Gb Total Space | 183.47 Gb Free Space | 64.32% Space Free | Partition Type: NTFS
Drive D: | 12.56 Gb Total Space | 2.10 Gb Free Space | 16.71% Space Free | Partition Type: NTFS
Drive E: | 99.34 Mb Total Space | 95.88 Mb Free Space | 96.52% Space Free | Partition Type: FAT32

Computer Name: AMARYLLISMEJIAS | User Name: Amaryllis Mejias | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] – C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = ChromeHTML] – C:\Users\Amaryllis Mejias\AppData\Local\Google\Chrome\Application\chrome.exe (Google Inc.)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %* File not found
cmdfile [open] – "%1" %* File not found
comfile [open] – "%1" %* File not found
exefile [open] – "%1" %* File not found
helpfile [open] – Reg Error: Key error.
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %* File not found
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1" File not found
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] – "%1" /S File not found
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [AddToPlaylistVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{26A24AE4-039D-4CA4-87B4-2F86416017FF}" = Java™ 6 Update 17 (64-bit)
"{404BB1FF-A84F-432F-B77B-301E88E8D1C7}" = Apple Mobile Device Support
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{55D55008-E5F6-47D6-B16F-B2A40D4D145F}" = 64 Bit HP CIO Components Installer
"{5DDF6B75-2369-4D52-9867-10EFD8878185}" = AVG 2011
"{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}" = Bing Maps 3D
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{96D5EB02-DE18-4DCD-A713-929B4461CA8D}" = iTunes
"{A4DDB2AB-ECCD-4C3A-8633-77D5A1A0E542}" = Network64
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{C19D4D8F-4433-4F6D-9F0C-79589FD0B973}" = Bonjour
"{E5083D57-D93F-404C-A91F-1C50D67C2BEB}" = HP Officejet 4500 G510g-m
"{E92F43E9-D190-474E-8EAC-769E804D36C7}" = AVG 2011
"AVG" = AVG 2011
"HP Document Manager" = HP Document Manager 2.0
"HP Imaging Device Functions" = HP Imaging Device Functions 13.0
"HP Smart Web Printing" = HP Smart Web Printing 4.5
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 13.0
"HPOCR" = OCR Software by I.R.I.S. 13.0
"Shop for HP Supplies" = Shop for HP Supplies
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}" = Scan
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{171E6C1E-B5FC-11DF-B115-005056C00008}" = Google Earth Plug-in
"{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{17B4760F-334B-475D-829F-1A3E94A6A4E6}" = HP Setup
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}" = DeviceDiscovery
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java™ 6 Update 23
"{28379381-B56A-43e1-B505-3098D82B1C30}" = 4500G510gm_Software_Min
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2987EE84-C4EE-4FF5-8160-32DE00D6ABC6}" = GTA2
"{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}" = CyberLink PowerDVD 8
"{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons
"{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Windows 7
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
"{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
"{440B915A-0C85-45DB-92AE-75AE14704A64}" = Fax
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}" = LightScribe System Software
"{47D7C9B8-BD44-4D2E-9040-E946477B2F9A}" = Microsoft Live Search Toolbar
"{495A8A3C-8FD0-4C46-9979-95C26181A1AB}" = HP Support Assistant
"{49A143E9-4A6A-43E7-86B1-388194C79248}" = HP Smart Web Printing
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4D5927FF-F3A0-4E03-9DE9-8265499164CF}" = HP User Guides
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{54CC7901-804D-4155-B353-21F0CC9112AB}" = HP Wireless Assistant
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{611BD998-34B9-4DDA-00AE-0CB4632E86FA}" = SimCity 4
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}" = HPSSupply
"{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7B2CC3DF-64FA-44AE-8F57-B0F915147E4F}_is1" = Need For Speed™ World
"{80E158EA-7181-40FE-A701-301CE6BE64AB}" = CyberLink MediaShow
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows 7
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B9852AF-B0B0-47B7-9BC5-89A95D77B6C9}" = Media Player Utilities 4.21
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{901DC58A-5C1B-4315-BA40-5AD3D3A463B9}" = REACTOR
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{92606477-9366-4D3B-8AE3-6BE4B29727AB}" = League of Legends
"{92A51949-EE4C-466D-AAF0-99E74A49A63F}" = DocMgr
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9559F7CA-5E34-4237-A2D9-D856464AD727}" = Project64 1.6
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{97BBECCF-B1FD-4010-8D4B-EFC9E3CCEECF}" = Driver Whiz
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc
"{9DF0196F-B6B8-4C3A-8790-DE42AA530101}" = SPORE™
"{A1DD0268-4069-4D39-B6D2-E00DB50CA9C4}" = League of Legends
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-FFFF-7B44-A91000000001}" = Adobe Reader 9.4.1 MUI
"{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}" = Status
"{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
"{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}" = 4500G510gm
"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}" = Skype Toolbars
"{D417C96A-FCC7-4590-A1BB-FAF73F5BC98E}" = GTA San Andreas
"{D46D081B-F60E-467E-A7C4-117B70D76731}" = HP Update
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{D8DFA46A-39F7-4368-810D-18AFCFDDAEAF}" = Adobe Shockwave Player
"{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}" = TrayApp
"{DE626616-D7C4-4F00-7E0B-EAF26FA65749}" = muvee Reveal
"{DF0B357C-5874-47D0-81E7-79AA890B0CE0}" = 4500_G510gm_Help
"{DF802C05-4660-418c-970C-B988ADB1D316}" = Microsoft Live Search Toolbar
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E633D396-5188-4E9D-8F6B-BFB8BF3467E8}" = Skype™ 5.1
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F1D7AC58-554A-4A58-B784-B61558B1449A}" = QLBCASL
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}" = ooVoo
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Anti-phishing Domain Advisor" = Anti-phishing Domain Advisor
"Audacity_is1" = Audacity 1.2.6
"E65D3748-C6CC-439D-B113-ADD93EE5040F" = Blackhawk Striker 2 from WildTangent (remove only)
"Halo" = Microsoft Halo
"HBLiteSA" = Hotbar
"HijackThis" = HijackThis 2.0.2
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"Hoyle Card Games 2011" = Hoyle Card Games 2011 (remove only)
"HP Smart Web Printing" = HP Smart Web Printing
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}" = CyberLink PowerDVD 8
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}" = CyberLink MediaShow
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"LAME for Audacity_is1" = LAME v3.98.2 for Audacity
"Nitto 1320 Legends_is1" = Nitto 1320 Legends Public Beta 0.9.12.11
"uTorrent" = µTorrent
"VLC media player" = VLC media player 1.1.5
"WildTangent CDA" = WildTangent Web Driver
"WildTangent hp Master Uninstall" = HP Games
"WinGimp-2.0_is1" = GIMP 2.6.10
"WinLiveSuite_Wave3" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver
"Xvid_is1" = Xvid 1.2.1 final uninstall

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome
"UnityWebPlayer" = Unity Web Player

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 1/12/2011 7:38:25 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 1045

Error - 1/12/2011 8:34:45 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 1/12/2011 8:34:45 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 3381431

Error - 1/12/2011 8:34:45 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 3381431

Error - 1/12/2011 8:34:46 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 1/12/2011 8:34:46 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 3382492

Error - 1/12/2011 8:34:46 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 3382492

Error - 1/12/2011 8:34:47 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 1/12/2011 8:34:47 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 3383506

Error - 1/12/2011 8:34:47 PM | Computer Name = AmaryllisMejias | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 3383506

[ Hewlett-Packard Events ]
Error - 7/29/2010 7:08:00 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 7/29/2010 7:08:01 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 10/21/2010 10:42:54 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 10/21/2010 10:42:55 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 1/27/2011 8:46:20 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 1/27/2011 8:46:21 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

Error - 2/3/2011 8:16:03 AM | Computer Name = AmaryllisMejias | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a(Object
A_0, EventArgs A_1)

[ System Events ]
Error - 1/26/2011 10:35:53 PM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 30013
Description =

Error - 1/26/2011 10:47:27 PM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 31004
Description =

Error - 1/26/2011 10:47:27 PM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 30013
Description =

Error - 1/26/2011 11:46:21 PM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 31004
Description =

Error - 1/26/2011 11:46:27 PM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 30013
Description =

Error - 1/27/2011 5:12:43 AM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 31004
Description =

Error - 1/27/2011 5:12:47 AM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 30013
Description =

Error - 1/27/2011 8:32:05 AM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 31004
Description =

Error - 1/27/2011 8:32:06 AM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 30013
Description =

Error - 1/27/2011 8:37:40 AM | Computer Name = AmaryllisMejias | Source = ipnathlp | ID = 30013
Description =


< End of report >
Hi Bonez305

The OTL log you sent was incomplete. The Extras log was fine but I need the other part that should be on your desktop called OTL.txt.

Please copy and paste that in your reply.

Thanks

Satchfan
Hello Bonez305 It has been several days since I asked you to follow some steps to help diagnose your computer problems. Please let me know if you are having problems and still require help. Thanks Satchfan

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