Spyware / Malware / Virus Removal

Slow and glitchy laptop

28 min read

Looking for the outcome? Ask AI

kurdyj00 Topic Starter

Post #1February 1, 2011, 11:16 PM UTC

Sorry to bother, but my wife's laptop seems incredibly slow and glitchy at times. No obvious messages or anything. It also locks up on occasion (daily). It's an HP pavilion dv6000 running vista. It has a 140 GB harddrive 50 GB of which are free. I just don't know enough to deteremine if the harddrive is going, it has too many processes running, or if it has some malware issues. Any help would be appreciated. Also, if you could point me to a more basic primer on how to approach non-malware related performance issues, that would be appreciated, too. Thanks in advance, Jeff

patndoris

Post #2February 2, 2011, 3:13 PM UTC

Hello Jeff and

My name is patndoris. I will be glad to take a look at your logs and help you with solving any malware problems. After we are done, I can point you in the direction of some assistance with other performance related issues if necessary.

It will be very helpful if you follow these guidelines:

Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
Please follow my instructions carefully and in the order they are posted. You may also find it helpful to print out the instructions you receive.
Please do not run any scans or install/uninstall any applications or delete anything without being directed to do so.
Remember, absence of symptoms does not mean the infection is all gone. Please stick with me till you're given the "all clear".
Please do not use the Attachment feature for any log file unless directed to do so. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
Please reply within 3 days. If I do not hear back from you in that time frame, I will post a reminder for you. Topics with no reply in 4 days are closed!

Download and Run DDS by sUBs

Please download DDS by sUBs from one of the following links and save it to your desktop.

- DDS.scr
- DDS.pif
Disable any script blocking protection (How to Disable your Security Programs)
Right-click and choose Run as Administrator on the DDS icon to run the tool (may take up to 3 minutes to run)
When done, DDS.txt will open.
After a few moments, attach.txt will open in a second window.
Save both reports to your desktop.

—————————————————

Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

Scan With RootKitUnHooker

Please Download Rootkit Unhooker and save it to your desktop.
Right-click and choose Run as Administrator on the RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan.
Check (Tick) Drivers and Stealth
Uncheck the rest. then click OK
When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
Wait till the scanner has finished and then click File > Save Report.
Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

kurdyj00

Post #3February 5, 2011, 6:23 AM UTC

I can "post" the requested info, but the "attach" fails because of some internet explorer popup. I disabled Norton but don't know what to do about the "blank" page that comes up when I try to do the "attach" Also, a blank page comes up when I try to download Rootkit Unhooker. Sorry for the delayed response, the ice storm brought down the cable line to our house and they just went back up today.

patndoris

Post #4February 5, 2011, 4:58 PM UTC

Sorry for the delayed response, the ice storm brought down the cable line to our house and they just went back up today.

No worries. I totally understand. Glad to hear you are back up and running!

If you can't attach, go ahead and copy and paste all the info into your post. If it's too long for a single reply, you can break it up into separate replies if needed.

For RootkitUnhooker, please try a right-click and choose "Save link as" and see if you can access it that way.

Please feel free to let me know if you have any further problems with these.

kurdyj00

Post #5February 6, 2011, 4:03 AM UTC

Hi again, Patndoris. Thanks for your patience. I think I've got the DDS and attach completed and in this reply. Will send the Rootkit Unhooker in separate post.

Thanks again,
Jeff

DDS (Ver_10-12-12.01) - NTFSx86
Run by [removed] at 1:01:11.28 on Sat 02/05/2011
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.111 [GMT -5:00]

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: AdwareAlert *Disabled/Updated* {9C4B187E-71FE-433E-AA3A-4CE177B6041E}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

============== Running Processes ===============

C:\Windows\SYSTEM32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Vongo\VongoService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\DllHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Kathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1NCSF9O8\dds[1].pif
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: PlaySushi: {21608b66-026f-4dcb-9244-0daca328dced} - c:\program files\playsushi\PSText.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Gamevance Text: {beac7dc8-e106-4c6a-931e-5a42e7362883} - c:\program files\gamevance\gvtl.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AdwareAlert] c:\program files\adwarealert\AdwareAlert.exe -boot
uRun: [SansaDispatch] c:\users\kathy\appdata\roaming\sandisk\sansa updater\SansaDispatch.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PCLEUSBTip] c:\program files\pinnacle\shared files\programs\usbtip\USBTip.exe
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\kathy\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vongot~1.lnk - c:\windows\installer\{8c3ae2d1-854d-4650-a73d-c7cc7ee36b80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {5CFA5B80-01F4-420F-B18B-545712C8A1C8} - http://www.playsushi.com/About.ps?l=6&t=nEoz2w2xW
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} - hxxp://zone.msn.com/bingame/zpagames/zpa_hrtz.cab99160.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1205000.07d\symds.sys [2011-1-6 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1205000.07d\symefa.sys [2011-1-6 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110114.001\BHDrvx86.sys [2011-1-19 691248]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110203.001\IDSvix86.sys [2011-2-3 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys [2011-1-6 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys [2011-1-6 330360]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.5.0.125\ccsvchst.exe [2011-1-6 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-27 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c9b278e6b8b0;Google Update Service (gupdate1c9b278e6b8b0);c:\program files\google\update\GoogleUpdate.exe [2009-3-31 133104]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-23 21504]

=============== Created Last 30 ================

2011-01-27 03:56:39 ——– d—–w- c:\program files\iPod
2011-01-27 03:56:29 ——– d—–w- c:\program files\iTunes
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-01-11 23:54:36 413696 —-a-w- c:\windows\system32\odbc32.dll
2011-01-11 23:54:35 708608 —-a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-11 23:54:34 253952 —-a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-11 23:54:34 241664 —-a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-11 23:54:33 57344 —-a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-11 23:54:33 180224 —-a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-11 23:52:12 1169408 —-a-w- c:\windows\system32\sdclt.exe
2011-01-06 21:55:53 652336 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symefa.sys
2011-01-06 21:55:53 340016 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symds.sys
2011-01-06 21:55:53 330360 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys
2011-01-06 21:55:53 295032 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symnets.sys
2011-01-06 21:55:52 509560 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\srtsp.sys
2011-01-06 21:55:52 50168 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\srtspx.sys
2011-01-06 21:55:52 136312 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys
2011-01-06 21:55:01 ——– d—–w- c:\windows\system32\drivers\nis\1205000.07D

==================== Find3M ====================

2010-11-29 22:38:30 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 —-a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 1:04:48.17 ===============

Attachments:

📎Attach.txt

kurdyj00

Post #6February 6, 2011, 4:27 AM UTC

Hi again, Patndoris,

Here's the Rootkit Unhooker report. I think my earlier problems may have been the result of a long day and lack of trying to run those tasks too late at night. Things seem to be relatively straightforward today. Thanks, again,

Jeff

DDS (Ver_10-12-12.01) - NTFSx86
Run by [removed] at 1:01:11.28 on Sat 02/05/2011
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.111 [GMT -5:00]

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: AdwareAlert *Disabled/Updated* {9C4B187E-71FE-433E-AA3A-4CE177B6041E}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

============== Running Processes ===============

C:\Windows\SYSTEM32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Vongo\VongoService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\DllHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Kathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1NCSF9O8\dds[1].pif
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: PlaySushi: {21608b66-026f-4dcb-9244-0daca328dced} - c:\program files\playsushi\PSText.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Gamevance Text: {beac7dc8-e106-4c6a-931e-5a42e7362883} - c:\program files\gamevance\gvtl.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AdwareAlert] c:\program files\adwarealert\AdwareAlert.exe -boot
uRun: [SansaDispatch] c:\users\kathy\appdata\roaming\sandisk\sansa updater\SansaDispatch.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PCLEUSBTip] c:\program files\pinnacle\shared files\programs\usbtip\USBTip.exe
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\kathy\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vongot~1.lnk - c:\windows\installer\{8c3ae2d1-854d-4650-a73d-c7cc7ee36b80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {5CFA5B80-01F4-420F-B18B-545712C8A1C8} - http://www.playsushi.com/About.ps?l=6&t=nEoz2w2xW
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} - hxxp://zone.msn.com/bingame/zpagames/zpa_hrtz.cab99160.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1205000.07d\symds.sys [2011-1-6 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1205000.07d\symefa.sys [2011-1-6 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110114.001\BHDrvx86.sys [2011-1-19 691248]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110203.001\IDSvix86.sys [2011-2-3 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys [2011-1-6 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys [2011-1-6 330360]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.5.0.125\ccsvchst.exe [2011-1-6 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-27 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c9b278e6b8b0;Google Update Service (gupdate1c9b278e6b8b0);c:\program files\google\update\GoogleUpdate.exe [2009-3-31 133104]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-23 21504]

=============== Created Last 30 ================

2011-01-27 03:56:39 ——– d—–w- c:\program files\iPod
2011-01-27 03:56:29 ——– d—–w- c:\program files\iTunes
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-01-27 03:45:38 159744 —-a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-01-11 23:54:36 413696 —-a-w- c:\windows\system32\odbc32.dll
2011-01-11 23:54:35 708608 —-a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-11 23:54:34 253952 —-a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-11 23:54:34 241664 —-a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-11 23:54:33 57344 —-a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-11 23:54:33 180224 —-a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-11 23:52:12 1169408 —-a-w- c:\windows\system32\sdclt.exe
2011-01-06 21:55:53 652336 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symefa.sys
2011-01-06 21:55:53 340016 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symds.sys
2011-01-06 21:55:53 330360 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys
2011-01-06 21:55:53 295032 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\symnets.sys
2011-01-06 21:55:52 509560 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\srtsp.sys
2011-01-06 21:55:52 50168 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\srtspx.sys
2011-01-06 21:55:52 136312 —-a-w- c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys
2011-01-06 21:55:01 ——– d—–w- c:\windows\system32\drivers\nis\1205000.07D

==================== Find3M ====================

2010-11-29 22:38:30 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 —-a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 1:04:48.17 ===============

patndoris

Post #7February 6, 2011, 7:08 PM UTC

Hi Jeff!

I think you posted the DDS log a 2nd time instead of the RootkitUnhooker results. Can you please post the results of the RootkitUnhooker scan so I can take a look at those before we move forward.

I would suggest that you remove AskToolbar
* It promotes its toolbars on sites targeted at kids.
* It promotes its toolbars through ads that appear to be part of other companies' sites.
* It promotes its toolbars through other companies' spyware.
* It is Installed without any disclosure whatsoever and without any consent from the user whatsoever.
* It solicits installations via "deceptive door openers" that do not accurately describe the offer; failing to affirmatively show a license agreement; linking to a EULA via an off-screen link.
* It makes confusing changes to user's browsers - increasing Ask's revenues while taking users to pages they didn't intend to visit.

Unless you feel strongly that you wish to keep this, I will plan on removing it as a part of what we will do in the next steps.

kurdyj00

Post #8February 6, 2011, 7:53 PM UTC

Sorry for the mis-send. After saving the report was unable to do anything with it. Here is a copy and past from the report tab. If you think I should, I could attach the report. Thanks, Patndoris, Jeff RkU Version: 3.8.388.590, Type LE (SR2) ============================================== OS Name: Windows Vista Version 6.0.6002 (Service Pack 2) Number of processors #2 ============================================== >Drivers ============================================== 0x8BA02000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 7610368 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 177.13 ) 0x81E0B000 C:\Windows\system32\ntkrnlpa.exe 3903488 bytes (Microsoft Corporation, NT Kernel & System) 0x81E0B000 PnpManager 3903488 bytes 0x81E0B000 RAW 3903488 bytes 0x81E0B000 WMIxWDM 3903488 bytes 0x80E90000 Win32k 2109440 bytes 0x80E90000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver) 0xBFA74000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110206.003\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine) 0x8660C000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver) 0x86200000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver) 0x92649000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver) 0x8B80F000 C:\Windows\system32\DRIVERS\nvmfdx32.sys 1052672 bytes (NVIDIA Corporation, NVIDIA MCP Networking Function Driver.) 0x86406000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver) 0x80665000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module) 0xA54E8000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver) 0x9274C000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 737280 bytes (Conexant Systems, Inc., HSF_CNXT driver) 0x9F809000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor) 0x92AF1000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110114.001\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver) 0x8600E000 C:\Windows\system32\drivers\NIS\1205000.07D\SYMEFA.SYS 671744 bytes (Symantec Corporation, Symantec Extended File Attributes) 0x8C144000 C:\Windows\System32\drivers\dxgkrnl.sys 659456 bytes (Microsoft Corporation, DirectX Graphics Kernel) 0x86371000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver) 0x8B910000 C:\Windows\system32\DRIVERS\bcmwl6.sys 548864 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver) 0xAD20E000 C:\Windows\System32\Drivers\NIS\1205000.07D\SRTSP.SYS 544768 bytes (Symantec Corporation, Symantec AutoProtect) 0x80745000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic) 0x860BB000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface) 0x9F910000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack) 0x92A5F000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver) 0x92A00000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110204.001\IDSvix86.sys 372736 bytes (Symantec Corporation, IDS Core Driver) 0x9281E000 C:\Windows\System32\Drivers\NIS\1205000.07D\SYMTDIV.SYS 360448 bytes (Symantec Corporation, Network Dispatch Driver) 0x85F77000 C:\Windows\system32\drivers\NIS\1205000.07D\SYMDS.SYS 356352 bytes (Symantec Corporation, Symantec Data Store) 0x86140000 C:\Windows\system32\DRIVERS\rixdptsk.sys 331776 bytes (REDC, RICOH XD SM Driver) 0xA547E000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver) 0x810E0000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver) 0x85EB0000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver) 0x928B0000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock) 0x85E07000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT) 0x80624000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver) 0x8C803000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver) 0x86545000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver) 0x9260C000 C:\Windows\system32\DRIVERS\HSXHWAZL.sys 249856 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver) 0x92992000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver) 0x86336000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem) 0xBFA06000 C:\Windows\system32\DRIVERS\udfs.sys 241664 bytes (Microsoft Corporation, UDF File System Driver) 0xA5405000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr) 0x8671C000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver) 0x8C956000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB) 0x821C4000 ACPI_HAL 208896 bytes 0x8C99C000 C:\Windows\system32\drivers\CHDRT32.sys 208896 bytes (Conexant Systems Inc., High Definition Audio Function Driver) 0x821C4000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL) 0x85F45000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager) 0x928F8000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver) 0x86191000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver) 0x8C908000 C:\Windows\system32\DRIVERS\MarvinBus.sys 188416 bytes (Pinnacle Systems GmbH, Pinnacle Marvin Discrete Bus Enumerator) 0x8C9CF000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices)) 0x8630B000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider) 0x8B9A9000 C:\Windows\system32\DRIVERS\SynTP.sys 176128 bytes (Synaptics, Inc., Synaptics Touchpad Driver) 0x8C8DE000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library) 0x9F8C9000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver) 0xA5456000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver) 0x8676C000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache) 0x85E5E000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator) 0x92876000 C:\Windows\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library) 0x861C0000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter) 0x92963000 C:\Windows\system32\drivers\NIS\1205000.07D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver) 0x8C871000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption)) 0x867A4000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll) 0x9F9C8000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr) 0x85FDE000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver) 0x929D8000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr) 0x85F27000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension) 0x92ABD000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver) 0x9F97D000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver) 0x864F0000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API) 0x92BD6000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver) 0x865CE000 C:\Windows\system32\DRIVERS\sdbus.sys 106496 bytes (Microsoft Corporation, SecureDigital Bus Driver) 0x9F99A000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver) 0x86592000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver) 0xA543E000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector) 0x92ADA000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver) 0x8C84F000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver) 0xA55E4000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver) 0x9292A000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler) 0x92808000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver) 0x9F9B3000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver) 0x8C8B7000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager) 0xBFBBF000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110206.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine) 0x8C8A3000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol) 0x8612C000 C:\Windows\system32\DRIVERS\rimsptsk.sys 81920 bytes (REDC, RICOH MS Driver) 0x9289C000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver) 0x8B996000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver) 0x9F8FD000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6) 0x92950000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver) 0x86793000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver) 0x8C98B000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy) 0x8060B000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver) 0x8650B000 C:\Windows\system32\DRIVERS\amdk8.sys 65536 bytes (Microsoft Corporation, Processor Device Driver) 0x85FCE000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver) 0x8651B000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library) 0x9F8B9000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver) 0x85F0F000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager) 0x865B0000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver) 0x8C8CC000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver) 0x92BC7000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver) 0x8675D000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver) 0x85E85000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver) 0x8C894000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver) 0x865E8000 C:\Windows\system32\DRIVERS\rimmptsk.sys 61440 bytes (REDC, RICOH SD Driver) 0x86583000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver) 0x85EA1000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver) 0x865C0000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver) 0x810D0000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver) 0x92940000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver) 0x807D9000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver) 0x85F01000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension) 0x92B9D000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver) 0x8B9DF000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver) 0x8C940000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator) 0x807C1000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR) 0xA55D0000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver) 0x861EC000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver) 0x8C1E5000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver) 0x92BAA000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes 0x8C1F1000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver) 0x8B9D4000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver) 0x807CE000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver) 0x8C866000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver) 0x92987000 C:\Windows\system32\drivers\NIS\1205000.07D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect) 0x8C844000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper) 0x867EE000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver) 0x85E97000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver) 0x92BBD000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver) 0x8C936000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver) 0x9F8F3000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver) 0x929CE000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy) 0xA55C6000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver) 0x8653B000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver) 0x867C5000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver) 0x8B800000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver) 0xBFA41000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices) 0x8C94D000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver) 0xBFBD3000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver) 0x860B2000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP) 0x807E7000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver) 0x810B0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver) 0x86600000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver) 0x86532000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI) 0x85E4D000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll) 0x85F1F000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver) 0x8061C000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver) 0x92BB5000 C:\Windows\System32\Drivers\dump_atapi.sys 32768 bytes 0xBFA51000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver) 0x85E56000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver) 0x861F8000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport) 0x86000000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport) 0x86755000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor) 0xA55DC000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver) 0x861E5000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver) 0x8652B000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library) 0x80604000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL) 0xAD3F2000 C:\Users\Kathy\AppData\Local\Temp\mbr.sys 28672 bytes 0xBFA4A000 C:\Windows\system32\DRIVERS\NuidFltr.sys 28672 bytes (Microsoft Corporation, Filter Driver for Microsoft Hardware HID Non-User Input Data) 0x865F7000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver) 0x85EFA000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver) 0x865AA000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter) 0x867F9000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver) 0xA54E4000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver) 0x85E94000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver) 0x867FD000 C:\Windows\system32\DRIVERS\cpqbttn.sys 12288 bytes (Hewlett-Packard Development Company, L.P., HP Tablet PC Key Button HID Driver) 0x86609000 C:\Windows\system32\DRIVERS\nvsmu.sys 12288 bytes (NVIDIA Corporation, NVIDIA® nForce™ SMU Microcontroller Driver) 0x9294E000 C:\Windows\system32\DRIVERS\eabfiltr.sys 8192 bytes (Hewlett-Packard Development Company, L.P., QLB PS/2 Keyboard filter driver) 0x8C8DC000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator) 0x8C1FC000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver) ============================================== >Stealth ============================================== 0x00910000 Hidden Image–>HP.ActiveSupportLibrary.dll [ EPROCESS 0x8473ED90 ] PID: 4544, 110592 bytes !!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

patndoris

Post #9February 6, 2011, 8:38 PM UTC

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Right-click and choose Run as Administrator on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

kurdyj00

Post #10February 6, 2011, 11:28 PM UTC

Hi Patndoris,

Here's the text and report

Thanks

Jeff

Heres the combofix.text

ComboFix 11-02-05.01 - Kathy 02/06/2011 17:39:20.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.419 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Gamevance
c:\program files\Gamevance\ars.cfg
c:\program files\Gamevance\gvTL.dll
c:\program files\Gamevance\icon.ico
c:\program files\PlaySushi\PSTExt.dll

.
((((((((((((((((((((((((( Files Created from 2011-01-06 to 2011-02-06 )))))))))))))))))))))))))))))))
.

2011-02-06 23:00 . 2011-02-06 23:00 ——– d—–w- c:\users\Default\AppData\Local\temp
2011-01-27 03:56 . 2011-01-27 03:56 ——– d—–w- c:\program files\iPod
2011-01-27 03:56 . 2011-01-27 03:58 ——– d—–w- c:\program files\iTunes
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin5.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin4.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin3.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin2.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin.dll
2011-01-27 03:44 . 2011-01-27 03:45 ——– d—–w- c:\program files\QuickTime
2011-01-11 23:54 . 2010-12-28 15:55 413696 —-a-w- c:\windows\system32\odbc32.dll
2011-01-11 23:54 . 2010-12-28 15:53 708608 —-a-w- c:\program files\Common Files\System\ado\msado15.dll
2011-01-11 23:54 . 2010-12-28 15:53 253952 —-a-w- c:\program files\Common Files\System\ado\msadox.dll
2011-01-11 23:54 . 2010-12-28 15:53 241664 —-a-w- c:\program files\Common Files\System\ado\msadomd.dll
2011-01-11 23:54 . 2010-12-28 15:53 57344 —-a-w- c:\program files\Common Files\System\msadc\msadcs.dll
2011-01-11 23:54 . 2010-12-28 15:53 180224 —-a-w- c:\program files\Common Files\System\msadc\msadco.dll
2011-01-11 23:52 . 2010-12-14 14:49 1169408 —-a-w- c:\windows\system32\sdclt.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-10 21:29 . 2010-12-10 21:29 749832 —-a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2010-12-01 05:24 . 2011-01-06 21:55 295032 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\symnets.sys
2010-12-01 05:23 . 2011-01-06 21:55 330360 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\symtdiv.sys
2010-11-29 22:38 . 2010-11-29 22:38 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38 . 2010-11-29 22:38 69632 —-a-w- c:\windows\system32\QuickTime.qts
2010-11-23 04:08 . 2011-01-06 21:55 509560 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\srtsp.sys
2010-11-23 04:08 . 2011-01-06 21:55 50168 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\srtspx.sys
2010-11-18 02:59 . 2011-01-06 21:55 652336 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\symefa.sys
2010-11-16 01:45 . 2011-01-06 21:55 136312 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\ironx86.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-07-17 21:20 279944 —-a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-07-17 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-07-17 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-04-19 484904]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-03-20 1773568]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"SansaDispatch"="c:\users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe" [2009-03-29 79872]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-13 827392]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-04-24 176128]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-16 75008]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-12-04 13556256]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-12-04 92704]
"USB2Check"="c:\windows\system32\PCLECoInst.dll" [2006-11-06 81920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-10-08 47904]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]

c:\users\Kathy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote Table Of Contents.onetoc2 [2008-8-27 3656]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Vongo Tray.lnk - c:\windows\Installer\{8C3AE2D1-854D-4650-A73D-C7CC7EE36B80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe [2007-8-4 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate1c9b278e6b8b0;Google Update Service (gupdate1c9b278e6b8b0);c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 133104]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1205000.07D\SYMDS.SYS [2010-10-21 340016]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1205000.07D\SYMEFA.SYS [2010-11-18 652336]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110114.001\BHDrvx86.sys [2010-11-23 691248]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110204.001\IDSvix86.sys [2010-11-09 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1205000.07D\Ironx86.SYS [2010-11-16 136312]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NIS\1205000.07D\SYMTDIV.SYS [2010-12-01 330360]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe [2010-11-24 130000]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-10-25 102448]

— Other Services/Drivers In Memory —

*NewlyCreated* - NORMANDY
*Deregistered* - Normandy

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-04-19 20:23 452136 —-a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-02-06 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-12 00:48]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 03:14]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 03:14]

2011-01-26 c:\windows\Tasks\HPCeeScheduleForKathy.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-08-04 21:23]

2011-02-06 c:\windows\Tasks\User_Feed_Synchronization-{AB853803-6D64-4E13-B8AC-F2E5E1E24463}.job
- c:\windows\system32\msfeedssync.exe [2010-12-16 04:25]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: {{5CFA5B80-01F4-420F-B18B-545712C8A1C8} - http://www.playsushi.com/About.ps?l=6&t=nEoz2w2xW
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-AdwareAlert - c:\program files\AdwareAlert\AdwareAlert.exe
HKLM-Run-QlbCtrl - %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
HKLM-Run-hpWirelessAssistant - %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
HKLM-Run-WAWifiMessage - %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
HKLM-Run-PCLEUSBTip - c:\program files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
AddRemove-Gamevance - c:\program files\Gamevance\gvun.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-06 18:02
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
SansaDispatch = c:\users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe?i????-enforce????=optiona????rst-time-eli?????,??????8????????,???????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.5.0.125\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-02-06 18:12:42
ComboFix-quarantined-files.txt 2011-02-06 23:12

Pre-Run: 52,594,868,224 bytes free
Post-Run: 53,691,785,216 bytes free

- - End Of File - - 34C18B0C806611C4073261FBCBE463FE

Combofix Repor

ComboFix 11-02-05.01 - Kathy 02/06/2011 17:39:20.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.958.419 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Gamevance
c:\program files\Gamevance\ars.cfg
c:\program files\Gamevance\gvTL.dll
c:\program files\Gamevance\icon.ico
c:\program files\PlaySushi\PSTExt.dll

.
((((((((((((((((((((((((( Files Created from 2011-01-06 to 2011-02-06 )))))))))))))))))))))))))))))))
.

2011-02-06 23:00 . 2011-02-06 23:00 ——– d—–w- c:\users\Default\AppData\Local\temp
2011-01-27 03:56 . 2011-01-27 03:56 ——– d—–w- c:\program files\iPod
2011-01-27 03:56 . 2011-01-27 03:58 ——– d—–w- c:\program files\iTunes
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin5.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin4.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin3.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin2.dll
2011-01-27 03:45 . 2011-01-27 03:45 159744 —-a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin.dll
2011-01-27 03:44 . 2011-01-27 03:45 ——– d—–w- c:\program files\QuickTime
2011-01-11 23:54 . 2010-12-28 15:55 413696 —-a-w- c:\windows\system32\odbc32.dll
2011-01-11 23:54 . 2010-12-28 15:53 708608 —-a-w- c:\program files\Common Files\System\ado\msado15.dll
2011-01-11 23:54 . 2010-12-28 15:53 253952 —-a-w- c:\program files\Common Files\System\ado\msadox.dll
2011-01-11 23:54 . 2010-12-28 15:53 241664 —-a-w- c:\program files\Common Files\System\ado\msadomd.dll
2011-01-11 23:54 . 2010-12-28 15:53 57344 —-a-w- c:\program files\Common Files\System\msadc\msadcs.dll
2011-01-11 23:54 . 2010-12-28 15:53 180224 —-a-w- c:\program files\Common Files\System\msadc\msadco.dll
2011-01-11 23:52 . 2010-12-14 14:49 1169408 —-a-w- c:\windows\system32\sdclt.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-10 21:29 . 2010-12-10 21:29 749832 —-a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2010-12-01 05:24 . 2011-01-06 21:55 295032 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\symnets.sys
2010-12-01 05:23 . 2011-01-06 21:55 330360 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\symtdiv.sys
2010-11-29 22:38 . 2010-11-29 22:38 94208 —-a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38 . 2010-11-29 22:38 69632 —-a-w- c:\windows\system32\QuickTime.qts
2010-11-23 04:08 . 2011-01-06 21:55 509560 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\srtsp.sys
2010-11-23 04:08 . 2011-01-06 21:55 50168 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\srtspx.sys
2010-11-18 02:59 . 2011-01-06 21:55 652336 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\symefa.sys
2010-11-16 01:45 . 2011-01-06 21:55 136312 —-a-w- c:\windows\system32\drivers\NIS\1205000.07D\ironx86.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-07-17 21:20 279944 —-a-w- c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-07-17 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-07-17 279944]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-04-19 484904]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-03-20 1773568]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"SansaDispatch"="c:\users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe" [2009-03-29 79872]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-13 827392]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-04-24 176128]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-16 75008]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-12-04 13556256]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-12-04 92704]
"USB2Check"="c:\windows\system32\PCLECoInst.dll" [2006-11-06 81920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-10-08 47904]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]

c:\users\Kathy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote Table Of Contents.onetoc2 [2008-8-27 3656]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Vongo Tray.lnk - c:\windows\Installer\{8C3AE2D1-854D-4650-A73D-C7CC7EE36B80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe [2007-8-4 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate1c9b278e6b8b0;Google Update Service (gupdate1c9b278e6b8b0);c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 133104]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1205000.07D\SYMDS.SYS [2010-10-21 340016]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1205000.07D\SYMEFA.SYS [2010-11-18 652336]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110114.001\BHDrvx86.sys [2010-11-23 691248]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110204.001\IDSvix86.sys [2010-11-09 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1205000.07D\Ironx86.SYS [2010-11-16 136312]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NIS\1205000.07D\SYMTDIV.SYS [2010-12-01 330360]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe [2010-11-24 130000]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-10-25 102448]

— Other Services/Drivers In Memory —

*NewlyCreated* - NORMANDY
*Deregistered* - Normandy

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-04-19 20:23 452136 —-a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-02-06 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-12 00:48]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 03:14]

2011-02-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-01 03:14]

2011-01-26 c:\windows\Tasks\HPCeeScheduleForKathy.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-08-04 21:23]

2011-02-06 c:\windows\Tasks\User_Feed_Synchronization-{AB853803-6D64-4E13-B8AC-F2E5E1E24463}.job
- c:\windows\system32\msfeedssync.exe [2010-12-16 04:25]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: {{5CFA5B80-01F4-420F-B18B-545712C8A1C8} - http://www.playsushi.com/About.ps?l=6&t=nEoz2w2xW
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-AdwareAlert - c:\program files\AdwareAlert\AdwareAlert.exe
HKLM-Run-QlbCtrl - %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
HKLM-Run-hpWirelessAssistant - %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
HKLM-Run-WAWifiMessage - %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
HKLM-Run-PCLEUSBTip - c:\program files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
AddRemove-Gamevance - c:\program files\Gamevance\gvun.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-02-06 18:02
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
SansaDispatch = c:\users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe?i????-enforce????=optiona????rst-time-eli?????,??????8????????,???????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.5.0.125\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-02-06 18:12:42
ComboFix-quarantined-files.txt 2011-02-06 23:12

Pre-Run: 52,594,868,224 bytes free
Post-Run: 53,691,785,216 bytes free

- - End Of File - - 34C18B0C806611C4073261FBCBE463FE

patndoris

Post #11February 6, 2011, 11:59 PM UTC

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
[external image: Posted Image]
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Also, can you please tell me how the machine is running now?

kurdyj00

Post #12February 7, 2011, 2:54 AM UTC

Hi Patndoris, Hard to tell about the performance so far. My wife thinks it might be a little better. Here's the Malwarebytes report Thanks, Jeff Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5699 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18999 2/6/2011 9:47:18 PM mbam-log-2011-02-06 (21-47-18).txt Scan type: Quick scan Objects scanned: 150461 Time elapsed: 9 minute(s), 19 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\AppID\GamevanceText.DLL (Adware.GameVance) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\AppDataLow\gvtl (Adware.GameVance) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

patndoris

Post #13February 7, 2011, 3:37 AM UTC

Malware can hide in many places. Each of the tools we are using looks in slightly different places where it can hide. You are doing great so far and we have removed some malware, but I'd like run one more tool before we move on to the next steps.

OTL Custom Scan

Download OTL to your Desktop

Right-click and choose run as administrator on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click on Minimal Output at the top
Download the following file scan.txt to your Desktop. Right-Click here and choose save to download it.
Double click inside the Custom Scan box at the bottom
A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
Select scan.txt and click Open. Writing will now appear under the Custom Scan box
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

kurdyj00

Post #14February 7, 2011, 12:25 PM UTC

Morning Patndoris, Here are the OTL scan reports

Thanks
Jeff

OTL logfile created on: 2/7/2011 7:08:00 AM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Kathy\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18999)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 249.00 Mb Available Physical Memory | 26.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 51.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 140.62 Gb Total Space | 49.20 Gb Free Space | 34.99% Space Free | Partition Type: NTFS
Drive D: | 8.43 Gb Total Space | 1.80 Gb Free Space | 21.33% Space Free | Partition Type: NTFS

Computer Name: KATHY-PC | User Name: Kathy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Kathy\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Windows\System32\Macromed\Flash\FlashUtil10c.exe (Adobe Systems, Inc.)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe (SanDisk Corporation)
PRC - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe (Lavasoft)
PRC - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe ()
PRC - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe ()
PRC - C:\Program Files\Vongo\VongoService.exe (Starz Entertainment Group LLC)

========== Modules (SafeList) ==========

MOD - C:\Users\Kathy\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\asoehook.dll (Symantec Corporation)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll (Microsoft Corporation)
MOD - C:\Windows\System32\msshsq.dll (Microsoft Corporation)
MOD - C:\Windows\System32\WindowsCodecs.dll (Microsoft Corporation)
MOD - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\microsoft.vc90.crt\msvcr90.dll (Microsoft Corporation)
MOD - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\microsoft.vc90.crt\msvcp90.dll (Microsoft Corporation)
MOD - C:\Windows\System32\networkexplorer.dll (Microsoft Corporation)
MOD - C:\Windows\System32\SLC.dll (Microsoft Corporation)
MOD - C:\Windows\System32\EhStorShell.dll (Microsoft Corporation)
MOD - C:\Windows\System32\cscapi.dll (Microsoft Corporation)
MOD - C:\Windows\System32\rsaenh.dll (Microsoft Corporation)
MOD - C:\Windows\System32\thumbcache.dll (Microsoft Corporation)
MOD - C:\Windows\System32\duser.dll (Microsoft Corporation)
MOD - C:\Windows\System32\actxprxy.dll (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (NIS) – C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe (Symantec Corporation)
SRV - (Apple Mobile Device) – C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (WPFFontCache_v0400) – C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe (Microsoft Corporation)
SRV - (clr_optimization_v4.0.30319_32) – C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (FontCache) – C:\Windows\System32\FntCache.dll (Microsoft Corporation)
SRV - (aawservice) – C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe (Lavasoft)
SRV - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (CLSched) CyberLink Task Scheduler (CTS) – C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe ()
SRV - (CLCapSvc) CyberLink Background Capture Service (CBCS) – C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe ()
SRV - (Vongo Service) – C:\Program Files\Vongo\VongoService.exe (Starz Entertainment Group LLC)
SRV - (PCLEPCI) – C:\Windows\System32\drivers\Pclepci.sys (Pinnacle Systems GmbH)

========== Driver Services (SafeList) ==========

DRV - (NAVEX15) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110206.003\NAVEX15.SYS (Symantec Corporation)
DRV - (NAVENG) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110206.003\NAVENG.SYS (Symantec Corporation)
DRV - (SYMTDIv) – C:\Windows\System32\Drivers\NIS\1205000.07D\SYMTDIV.SYS (Symantec Corporation)
DRV - (SRTSP) – C:\Windows\System32\Drivers\NIS\1205000.07D\SRTSP.SYS (Symantec Corporation)
DRV - (SRTSPX) Symantec Real Time Storage Protection (PEL) – C:\Windows\system32\drivers\NIS\1205000.07D\SRTSPX.SYS (Symantec Corporation)
DRV - (BHDrvx86) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110114.001\BHDrvx86.sys (Symantec Corporation)
DRV - (SymEFA) – C:\Windows\system32\drivers\NIS\1205000.07D\SYMEFA.SYS (Symantec Corporation)
DRV - (SymIRON) – C:\Windows\system32\drivers\NIS\1205000.07D\Ironx86.SYS (Symantec Corporation)
DRV - (IDSVix86) – C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110204.001\IDSvix86.sys (Symantec Corporation)
DRV - (SymEvent) – C:\Windows\System32\drivers\SYMEVENT.SYS (Symantec Corporation)
DRV - (eeCtrl) – C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) – C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (SymDS) – C:\Windows\system32\drivers\NIS\1205000.07D\SYMDS.SYS (Symantec Corporation)
DRV - (nvlddmkm) – C:\Windows\System32\drivers\nvlddmkm.sys (NVIDIA Corporation)
DRV - (CnxtHdAudService) – C:\Windows\System32\drivers\CHDRT32.sys (Conexant Systems Inc.)
DRV - (HdAudAddService) – C:\Windows\System32\drivers\CHDART.sys (Conexant Systems Inc.)
DRV - (NVENETFD) – C:\Windows\System32\drivers\nvmfdx32.sys (NVIDIA Corporation)
DRV - (rimmptsk) – C:\Windows\System32\drivers\rimmptsk.sys (REDC)
DRV - (nvsmu) – C:\Windows\System32\drivers\nvsmu.sys (NVIDIA Corporation)
DRV - (rismxdp) – C:\Windows\System32\drivers\rixdptsk.sys (REDC)
DRV - (rimsptsk) – C:\Windows\System32\drivers\rimsptsk.sys (REDC)
DRV - (SynTP) – C:\Windows\System32\drivers\SynTP.sys (Synaptics, Inc.)
DRV - (MarvinBus) – C:\Windows\System32\drivers\MarvinBus.sys (Pinnacle Systems GmbH)
DRV - (BCM43XX) – C:\Windows\System32\drivers\BCMWL6.SYS (Broadcom Corporation)
DRV - (BCM43XV) – C:\Windows\System32\drivers\BCMWL6.SYS (Broadcom Corporation)
DRV - (emAudio) – C:\Windows\System32\drivers\emAudio.sys (Pinnacle Systems GmbH)
DRV - (HSF_DPV) – C:\Windows\System32\drivers\HSX_DPV.sys (Conexant Systems, Inc.)
DRV - (HSXHWAZL) – C:\Windows\System32\drivers\HSXHWAZL.sys (Conexant Systems, Inc.)
DRV - (winachsf) – C:\Windows\System32\drivers\HSX_CNXT.sys (Conexant Systems, Inc.)
DRV - (eabfiltr) – C:\Windows\System32\drivers\eabfiltr.sys (Hewlett-Packard Development Company, L.P.)
DRV - (XAudio) – C:\Windows\System32\drivers\XAudio.sys (Conexant Systems, Inc.)
DRV - (ql2300) – C:\Windows\system32\drivers\ql2300.sys (QLogic Corporation)
DRV - (adp94xx) – C:\Windows\system32\drivers\adp94xx.sys (Adaptec, Inc.)
DRV - (elxstor) – C:\Windows\system32\drivers\elxstor.sys (Emulex)
DRV - (adpahci) – C:\Windows\system32\drivers\adpahci.sys (Adaptec, Inc.)
DRV - (uliahci) – C:\Windows\system32\drivers\uliahci.sys (ULi Electronics Inc.)
DRV - (iaStorV) – C:\Windows\system32\drivers\iastorv.sys (Intel Corporation)
DRV - (adpu320) – C:\Windows\system32\drivers\adpu320.sys (Adaptec, Inc.)
DRV - (ulsata2) – C:\Windows\system32\drivers\ulsata2.sys (Promise Technology, Inc.)
DRV - (vsmraid) – C:\Windows\system32\drivers\vsmraid.sys (VIA Technologies Inc.,Ltd)
DRV - (ql40xx) – C:\Windows\system32\drivers\ql40xx.sys (QLogic Corporation)
DRV - (UlSata) – C:\Windows\system32\drivers\ulsata.sys (Promise Technology, Inc.)
DRV - (adpu160m) – C:\Windows\system32\drivers\adpu160m.sys (Adaptec, Inc.)
DRV - (nvraid) – C:\Windows\system32\drivers\nvraid.sys (NVIDIA Corporation)
DRV - (nfrd960) – C:\Windows\system32\drivers\nfrd960.sys (IBM Corporation)
DRV - (iirsp) – C:\Windows\system32\drivers\iirsp.sys (Intel Corp./ICP vortex GmbH)
DRV - (SiSRaid4) – C:\Windows\system32\drivers\sisraid4.sys (Silicon Integrated Systems)
DRV - (nvstor) – C:\Windows\system32\drivers\nvstor.sys (NVIDIA Corporation)
DRV - (aic78xx) – C:\Windows\system32\drivers\djsvs.sys (Adaptec, Inc.)
DRV - (arcsas) – C:\Windows\system32\drivers\arcsas.sys (Adaptec, Inc.)
DRV - (LSI_SCSI) – C:\Windows\system32\drivers\lsi_scsi.sys (LSI Logic)
DRV - (SiSRaid2) – C:\Windows\system32\drivers\sisraid2.sys (Silicon Integrated Systems Corp.)
DRV - (HpCISSs) – C:\Windows\system32\drivers\hpcisss.sys (Hewlett-Packard Company)
DRV - (arc) – C:\Windows\system32\drivers\arc.sys (Adaptec, Inc.)
DRV - (iteraid) – C:\Windows\system32\drivers\iteraid.sys (Integrated Technology Express, Inc.)
DRV - (iteatapi) – C:\Windows\system32\drivers\iteatapi.sys (Integrated Technology Express, Inc.)
DRV - (LSI_SAS) – C:\Windows\system32\drivers\lsi_sas.sys (LSI Logic)
DRV - (Symc8xx) – C:\Windows\system32\drivers\symc8xx.sys (LSI Logic)
DRV - (LSI_FC) – C:\Windows\system32\drivers\lsi_fc.sys (LSI Logic)
DRV - (Sym_u3) – C:\Windows\system32\drivers\sym_u3.sys (LSI Logic)
DRV - (Mraid35x) – C:\Windows\system32\drivers\mraid35x.sys (LSI Logic Corporation)
DRV - (Sym_hi) – C:\Windows\system32\drivers\sym_hi.sys (LSI Logic)
DRV - (megasas) – C:\Windows\system32\drivers\megasas.sys (LSI Logic Corporation)
DRV - (viaide) – C:\Windows\system32\drivers\viaide.sys (VIA Technologies, Inc.)
DRV - (cmdide) – C:\Windows\system32\drivers\cmdide.sys (CMD Technology, Inc.)
DRV - (aliide) – C:\Windows\system32\drivers\aliide.sys (Acer Laboratories Inc.)
DRV - (Brserid) Brother MFC Serial Port Interface Driver (WDM) – C:\Windows\system32\drivers\brserid.sys (Brother Industries Ltd.)
DRV - (BrUsbSer) – C:\Windows\system32\drivers\brusbser.sys (Brother Industries Ltd.)
DRV - (BrFiltUp) – C:\Windows\system32\drivers\brfiltup.sys (Brother Industries, Ltd.)
DRV - (BrFiltLo) – C:\Windows\system32\drivers\brfiltlo.sys (Brother Industries, Ltd.)
DRV - (BrSerWdm) – C:\Windows\system32\drivers\brserwdm.sys (Brother Industries Ltd.)
DRV - (BrUsbMdm) – C:\Windows\system32\drivers\brusbmdm.sys (Brother Industries Ltd.)
DRV - (HSFHWAZL) – C:\Windows\System32\drivers\VSTAZL3.SYS (Conexant Systems, Inc.)
DRV - (ntrigdigi) – C:\Windows\system32\drivers\ntrigdigi.sys (N-trig Innovative Technologies)
DRV - (E1G60) Intel® – C:\Windows\System32\drivers\E1G60I32.sys (Intel Corporation)
DRV - (ialm) – C:\Windows\System32\drivers\igdkmd32.sys (Intel Corporation)
DRV - (HBtnKey) – C:\Windows\System32\drivers\CPQBttn.sys (Hewlett-Packard Development Company, L.P.)
DRV - (DCamUSBEMPIA) – C:\Windows\System32\drivers\emDevice.sys (eMPIA Technology, Inc.)
DRV - (FiltUSBEMPIA) – C:\Windows\System32\drivers\emFilter.sys (eMPIA Technology, Inc.)
DRV - (ScanUSBEMPIA) – C:\Windows\System32\drivers\emScan.sys (eMPIA Technology, Inc.)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFFPlgn\ [2011/01/12 04:40:58 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn\ [2011/01/06 16:55:01 | 000,000,000 | —D | M]

[2009/10/19 19:53:20 | 000,000,000 | —D | M] (No name found) – C:\Users\Kathy\AppData\Roaming\Mozilla\Firefox\extensions
[2009/10/19 19:53:20 | 000,000,000 | —D | M] ("Ask Toolbar for Firefox") – C:\Users\Kathy\AppData\Roaming\Mozilla\Firefox\extensions\{E9A1DEE0-C623-4439-8932-001E7D17607D}

O1 HOSTS File: ([2011/02/06 18:02:33 | 000,000,027 | —- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AskBar BHO) - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {3041D03E-FD4B-44E0-B742-2D9B88305F98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [USB2Check] C:\Windows\System32\PCLECoInst.dll (Pinnacle Systems)
O4 - HKCU..\Run: [SansaDispatch] C:\Users\Kathy\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe (SanDisk Corporation)
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - Startup: C:\Users\Kathy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote Table Of Contents.onetoc2 ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra Button: Go PlaySushi! - {5CFA5B80-01F4-420F-B18B-545712C8A1C8} - File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: real.com ([rhap-app-4-0] https in Trusted sites)
O15 - HKCU\..Trusted Domains: real.com ([rhapreg] https in Trusted sites)
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} http://h20270.www2.hp.com/ediags/gmn2/inst…ctDetection.cab (GMNRev Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab99160.cab (MSN Games – Hearts)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/…k.cab102118.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 [removed]
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Kathy\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Kathy\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/04/25 08:28:03 | 000,000,169 | —- | M] () - C:\AUTOEXEC.BAT – [ NTFS ]
O32 - AutoRun File - [2005/09/11 10:18:54 | 000,000,340 | -HS- | M] () - D:\AUTOMODE – [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = ComFile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3codecp - File not found
Drivers32: MSVideo8 - C:\Windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)
Drivers32: VIDC.I420 - C:\Windows\System32\emYUV.dll (Microsoft Corporation)
Drivers32: VIDC.MJPG - C:\Windows\System32\pvmjpg30.dll (Pegasus Imaging Corporation)

SafeBootMin: aawservice - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe (Lavasoft)
SafeBootMin: AppMgmt - File not found
SafeBootMin: Base - Driver Group
SafeBootMin: Boot Bus Extender - Driver Group
SafeBootMin: Boot file system - Driver Group
SafeBootMin: File system - Driver Group
SafeBootMin: Filter - Driver Group
SafeBootMin: HelpSvc - Service
SafeBootMin: NTDS - File not found
SafeBootMin: PCI Configuration - Driver Group
SafeBootMin: PNP Filter - Driver Group
SafeBootMin: Primary disk - Driver Group
SafeBootMin: sacsvr - Service
SafeBootMin: SCSI Class - Driver Group
SafeBootMin: System Bus Extender - Driver Group
SafeBootMin: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootMin: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootMin: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootMin: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootMin: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootMin: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootMin: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootMin: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootMin: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootMin: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootMin: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootMin: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootMin: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootMin: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootMin: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootMin: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootMin: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootMin: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

SafeBootNet: aawservice - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe (Lavasoft)
SafeBootNet: AppMgmt - File not found
SafeBootNet: Base - Driver Group
SafeBootNet: Boot Bus Extender - Driver Group
SafeBootNet: Boot file system - Driver Group
SafeBootNet: File system - Driver Group
SafeBootNet: Filter - Driver Group
SafeBootNet: HelpSvc - Service
SafeBootNet: Messenger - Service
SafeBootNet: NDIS Wrapper - Driver Group
SafeBootNet: NetBIOSGroup - Driver Group
SafeBootNet: NetDDEGroup - Driver Group
SafeBootNet: Network - Driver Group
SafeBootNet: NetworkProvider - Driver Group
SafeBootNet: NTDS - File not found
SafeBootNet: PCI Configuration - Driver Group
SafeBootNet: PNP Filter - Driver Group
SafeBootNet: PNP_TDI - Driver Group
SafeBootNet: Primary disk - Driver Group
SafeBootNet: rdsessmgr - Service
SafeBootNet: sacsvr - Service
SafeBootNet: SCSI Class - Driver Group
SafeBootNet: Streams Drivers - Driver Group
SafeBootNet: System Bus Extender - Driver Group
SafeBootNet: TDI - Driver Group
SafeBootNet: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootNet: WudfPf - Driver
SafeBootNet: WudfUsbccidDriver - Driver
SafeBootNet: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootNet: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootNet: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootNet: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootNet: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootNet: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootNet: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootNet: {4D36E972-E325-11CE-BFC1-08002BE10318} - Net
SafeBootNet: {4D36E973-E325-11CE-BFC1-08002BE10318} - NetClient
SafeBootNet: {4D36E974-E325-11CE-BFC1-08002BE10318} - NetService
SafeBootNet: {4D36E975-E325-11CE-BFC1-08002BE10318} - NetTrans
SafeBootNet: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootNet: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootNet: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootNet: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootNet: {50DD5230-BA8A-11D1-BF5D-0000F805F530} - Smart card readers
SafeBootNet: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootNet: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootNet: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootNet: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootNet: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootNet: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

ActiveX: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} - Java (Sun)
ActiveX: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"
ActiveX: {2179C5D3-EBFF-11CF-B6FD-00AA00B4E220} -
ActiveX: {22d6f312-b0f6-11d0-94ab-0080c74c7e95} - Microsoft Windows Media Player 11.0
ActiveX: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
ActiveX: {3af36230-a269-11d1-b5bf-0000f8051515} - Offline Browsing Pack
ActiveX: {3C3901C5-3455-3E0A-A214-0B093A5070A6} - .NET Framework
ActiveX: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "%ProgramFiles%\Windows Mail\WinMail.exe" OCInstallUserConfigOE
ActiveX: {44BBA848-CC51-11CF-AAFA-00AA00B6015C} -
ActiveX: {44BBA855-CC51-11CF-AAFA-00AA00B6015F} - DirectDrawEx
ActiveX: {45ea75a0-a269-11d1-b5bf-0000f8051515} - Internet Explorer Help
ActiveX: {4f645220-306d-11d2-995d-00c04f98bbc9} - Microsoft Windows Script 5.8
ActiveX: {5fd399c0-a70a-11d1-9948-00c04f98bbc9} - Internet Explorer Setup Tools
ActiveX: {630b1da0-b465-11d1-9948-00c04f98bbc9} - Browsing Enhancements
ActiveX: {6BF52A52-394A-11d3-B153-00C04F79FAA6} - Microsoft Windows Media Player
ActiveX: {6fab99d0-bab8-11d1-994a-00c04f98bbc9} - MSN Site Access
ActiveX: {73FA19D0-2D75-11D2-995D-00C04F98BBC9} - Web Folders
ActiveX: {7790769C-0471-11d2-AF11-00C04FA35D02} - Address Book 7
ActiveX: {7C028AF8-F614-47B3-82DA-BA94E41B1089} - .NET Framework
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4340} - regsvr32.exe /s /n /i:U shell32.dll
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4383} - C:\Windows\system32\ie4uinit.exe -BaseSettings
ActiveX: {89B4C1CD-B018-4511-B0A1-5476DBF70820} - C:\Windows\system32\Rundll32.exe C:\Windows\system32\mscories.dll,Install
ActiveX: {9381D8F2-0288-11D0-9501-00AA00B911A5} - Dynamic HTML Data Binding
ActiveX: {C9E9A340-D1F1-11D0-821E-444553540600} - Internet Explorer Core Fonts
ActiveX: {CDD7975E-60F8-41d5-8149-19E51D6F71D0} - Windows Movie Maker v2.1
ActiveX: {D27CDB6E-AE6D-11CF-96B8-444553540000} - Macromedia Shockwave Flash
ActiveX: {de5aed00-a4bf-11d1-9948-00c04f98bbc9} - HTML Help
ActiveX: {E92B03AB-B707-11d2-9CBD-0000F87A369E} - Active Directory Service Interface
ActiveX: >{22d6f312-b0f6-11d0-94ab-0080c74c7e95} - C:\Windows\system32\unregmp2.exe /ShowWMP
ActiveX: >{26923b43-4d38-484f-9b9e-de460746276c} - C:\Windows\system32\ie4uinit.exe -UserIconConfig
ActiveX: >{60B49E34-C7CC-11D0-8953-00A0C90347FF} - "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

========== Files/Folders - Created Within 30 Days ==========

[2011/02/07 07:03:12 | 000,602,624 | —- | C] (OldTimer Tools) – C:\Users\Kathy\Desktop\OTL.exe
[2011/02/06 21:27:03 | 000,000,000 | —D | C] – C:\Users\Kathy\AppData\Roaming\Malwarebytes
[2011/02/06 21:25:54 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\Windows\System32\drivers\mbamswissarmy.sys
[2011/02/06 21:25:54 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/02/06 21:25:52 | 000,000,000 | —D | C] – C:\ProgramData\Malwarebytes
[2011/02/06 21:25:46 | 000,020,952 | —- | C] (Malwarebytes Corporation) – C:\Windows\System32\drivers\mbam.sys
[2011/02/06 21:25:46 | 000,000,000 | —D | C] – C:\Program Files\Malwarebytes' Anti-Malware
[2011/02/06 21:23:32 | 007,734,216 | —- | C] (Malwarebytes Corporation ) – C:\Users\Kathy\Desktop\mbam-setup.exe
[2011/02/06 18:12:56 | 000,000,000 | -HSD | C] – C:\$RECYCLE.BIN
[2011/02/06 17:32:20 | 000,161,792 | —- | C] (SteelWerX) – C:\Windows\SWREG.exe
[2011/02/06 17:32:20 | 000,136,704 | —- | C] (SteelWerX) – C:\Windows\SWSC.exe
[2011/02/06 17:32:20 | 000,031,232 | —- | C] (NirSoft) – C:\Windows\NIRCMD.exe
[2011/02/06 17:31:35 | 000,000,000 | —D | C] – C:\ComboFix
[2011/02/06 17:30:40 | 000,212,480 | —- | C] (SteelWerX) – C:\Windows\SWXCACLS.exe
[2011/02/06 17:26:20 | 000,000,000 | —D | C] – C:\Windows\ERDNT
[2011/02/06 17:23:45 | 000,000,000 | —D | C] – C:\Qoobox
[2011/02/05 23:06:51 | 000,000,000 | —D | C] – C:\Users\Kathy\Desktop\RKunhookerLE
[2011/01/26 22:58:27 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/01/26 22:56:39 | 000,000,000 | —D | C] – C:\Program Files\iPod
[2011/01/26 22:56:29 | 000,000,000 | —D | C] – C:\Program Files\iTunes
[2011/01/26 22:45:12 | 000,000,000 | —D | C] – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2011/01/26 22:44:37 | 000,000,000 | —D | C] – C:\Program Files\QuickTime

========== Files - Modified Within 30 Days ==========

[2011/02/07 07:03:24 | 000,000,882 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/02/07 07:03:12 | 000,602,624 | —- | M] (OldTimer Tools) – C:\Users\Kathy\Desktop\OTL.exe
[2011/02/07 06:58:07 | 000,000,886 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/02/07 06:58:06 | 000,027,839 | —- | M] () – C:\ProgramData\nvModes.dat
[2011/02/07 06:58:05 | 000,027,839 | —- | M] () – C:\ProgramData\nvModes.001
[2011/02/07 06:57:43 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2011/02/06 22:38:16 | 000,000,868 | —- | M] () – C:\Windows\tasks\Google Software Updater.job
[2011/02/06 22:32:47 | 000,003,168 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/02/06 22:32:47 | 000,003,168 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/02/06 21:25:56 | 000,000,906 | —- | M] () – C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/02/06 21:23:39 | 007,734,216 | —- | M] (Malwarebytes Corporation ) – C:\Users\Kathy\Desktop\mbam-setup.exe
[2011/02/06 20:34:41 | 000,000,418 | -H– | M] () – C:\Windows\tasks\User_Feed_Synchronization-{AB853803-6D64-4E13-B8AC-F2E5E1E24463}.job
[2011/02/06 18:33:56 | 000,000,147 | —- | M] () – C:\Users\Public\Documents\hpqp.ini
[2011/02/06 18:32:34 | 1005,498,368 | -HS- | M] () – C:\hiberfil.sys
[2011/02/06 18:23:50 | 000,000,349 | —- | M] () – C:\Users\Public\Documents\PCLECHAL.INI
[2011/02/06 18:02:33 | 000,000,027 | —- | M] () – C:\Windows\System32\drivers\etc\hosts
[2011/02/06 17:30:21 | 004,264,054 | R— | M] () – C:\Users\Kathy\Desktop\ComboFix.exe
[2011/02/05 18:01:09 | 000,938,284 | —- | M] () – C:\Users\Kathy\AppData\Local\rx_image.Cache
[2011/02/05 17:41:54 | 000,057,856 | —- | M] () – C:\Users\Kathy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/02/02 17:45:04 | 000,000,680 | —- | M] () – C:\Users\Kathy\AppData\Local\d3d9caps.dat
[2011/02/01 21:48:29 | 000,020,992 | —- | M] () – C:\Users\Kathy\Documents\Brandywine Village Summer Village 2011.doc
[2011/02/01 21:31:32 | 000,002,609 | —- | M] () – C:\Users\Kathy\Desktop\Word.lnk
[2011/01/26 22:58:28 | 000,001,664 | —- | M] () – C:\Users\Public\Desktop\iTunes.lnk
[2011/01/26 22:45:12 | 000,001,726 | —- | M] () – C:\Users\Public\Desktop\QuickTime Player.lnk
[2011/01/26 14:56:38 | 000,000,322 | —- | M] () – C:\Windows\tasks\HPCeeScheduleForKathy.job
[2011/01/22 22:51:08 | 000,020,480 | —- | M] () – C:\Users\Kathy\Desktop\Dad's Estate.xls
[2011/01/19 21:35:27 | 000,870,128 | —- | M] () – C:\Users\Kathy\AppData\Roaming\mcs.rma
[2011/01/19 21:35:27 | 000,000,004 | —- | M] () – C:\Users\Kathy\AppData\Roaming\56DF99
[2011/01/12 04:44:54 | 000,604,502 | —- | M] () – C:\Windows\System32\perfh009.dat
[2011/01/12 04:44:54 | 000,104,170 | —- | M] () – C:\Windows\System32\perfc009.dat
[2011/01/12 04:39:04 | 000,002,224 | —- | M] () – C:\Users\Public\Desktop\Norton Internet Security.lnk
[2011/01/12 04:37:48 | 002,236,200 | —- | M] () – C:\Windows\System32\drivers\NIS\1205000.07D\Cat.DB

========== Files Created - No Company Name ==========

[2011/02/06 21:25:55 | 000,000,906 | —- | C] () – C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/02/06 17:32:20 | 000,256,512 | —- | C] () – C:\Windows\PEV.exe
[2011/02/06 17:32:20 | 000,098,816 | —- | C] () – C:\Windows\sed.exe
[2011/02/06 17:32:20 | 000,089,088 | —- | C] () – C:\Windows\MBR.exe
[2011/02/06 17:32:20 | 000,080,412 | —- | C] () – C:\Windows\grep.exe
[2011/02/06 17:32:20 | 000,068,096 | —- | C] () – C:\Windows\zip.exe
[2011/02/06 17:19:02 | 004,264,054 | R— | C] () – C:\Users\Kathy\Desktop\ComboFix.exe
[2011/02/01 21:47:11 | 000,020,992 | —- | C] () – C:\Users\Kathy\Documents\Brandywine Village Summer Village 2011.doc
[2011/01/26 22:58:28 | 000,001,664 | —- | C] () – C:\Users\Public\Desktop\iTunes.lnk
[2011/01/26 22:45:12 | 000,001,726 | —- | C] () – C:\Users\Public\Desktop\QuickTime Player.lnk
[2009/10/16 21:35:24 | 000,000,004 | —- | C] () – C:\Users\Kathy\AppData\Roaming\56DF99
[2009/10/16 21:35:22 | 000,870,128 | —- | C] () – C:\Users\Kathy\AppData\Roaming\mcs.rma
[2009/09/17 06:06:17 | 000,117,248 | —- | C] () – C:\Windows\System32\EhStorAuthn.dll
[2009/05/20 20:37:00 | 000,000,024 | —- | C] () – C:\ProgramData\__FileUploader.log
[2009/04/25 09:21:00 | 000,000,017 | —- | C] () – C:\Windows\MovingPicture.ini
[2009/04/25 07:58:56 | 000,196,096 | —- | C] () – C:\Windows\System32\macd32.dll
[2009/04/25 07:58:56 | 000,138,752 | —- | C] () – C:\Windows\System32\mase32.dll
[2009/04/25 07:58:56 | 000,136,192 | —- | C] () – C:\Windows\System32\mamc32.dll
[2009/04/25 07:58:56 | 000,057,856 | —- | C] () – C:\Windows\System32\masd32.dll
[2009/04/25 07:58:55 | 000,027,648 | —- | C] () – C:\Windows\System32\ma32.dll
[2009/02/17 11:20:09 | 000,027,839 | —- | C] () – C:\ProgramData\nvModes.001
[2009/02/17 11:20:06 | 000,027,839 | —- | C] () – C:\ProgramData\nvModes.dat
[2008/05/06 21:25:20 | 000,000,680 | —- | C] () – C:\Users\Kathy\AppData\Local\d3d9caps.dat
[2008/03/11 23:45:20 | 000,057,856 | —- | C] () – C:\Users\Kathy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/03/11 21:36:02 | 000,938,284 | —- | C] () – C:\Users\Kathy\AppData\Local\rx_image.Cache
[2008/01/15 18:34:24 | 000,000,324 | —- | C] () – C:\Users\Kathy\AppData\Roaming\wklnhst.dat
[2008/01/09 15:35:13 | 000,000,376 | —- | C] () – C:\Windows\ODBC.INI
[2007/12/26 09:18:15 | 000,027,335 | —- | C] () – C:\Users\Kathy\AppData\Roaming\nvModes.dat
[2007/12/26 09:18:15 | 000,027,335 | —- | C] () – C:\Users\Kathy\AppData\Roaming\nvModes.001
[2007/12/21 08:42:36 | 000,000,000 | —- | C] () – C:\Users\Kathy\AppData\Local\QSwitch.txt
[2007/12/21 08:42:36 | 000,000,000 | —- | C] () – C:\Users\Kathy\AppData\Local\DSwitch.txt
[2007/12/21 08:42:36 | 000,000,000 | —- | C] () – C:\Users\Kathy\AppData\Local\AtStart.txt
[2007/08/04 05:53:27 | 000,000,320 | —- | C] () – C:\ProgramData\hpzinstall.log
[2007/02/27 15:43:02 | 000,000,000 | —- | C] () – C:\Windows\System32\px.ini
[2006/12/14 01:01:36 | 000,520,192 | —- | C] () – C:\Windows\System32\CddbPlaylist2Roxio.dll
[2006/12/14 01:01:36 | 000,204,800 | —- | C] () – C:\Windows\System32\CddbFileTaggerRoxio.dll
[2006/11/02 07:35:32 | 000,005,632 | —- | C] () – C:\Windows\System32\sysprepMCE.dll
[2006/11/02 05:25:21 | 000,061,440 | —- | C] () – C:\Windows\System32\igfxTMM.dll
[2006/11/02 02:40:29 | 000,013,750 | —- | C] () – C:\Windows\System32\pacerprf.ini
[2006/03/09 19:58:00 | 001,060,424 | —- | C] () – C:\Windows\System32\WdfCoInstaller01000.dll
[2005/05/07 07:06:00 | 000,016,480 | —- | C] () – C:\Windows\System32\rixdicon.dll
[2003/01/07 15:05:08 | 000,002,695 | —- | C] () – C:\Windows\System32\OUTLPERF.INI

========== LOP Check ==========

[2009/10/15 21:06:56 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\Amazon
[2010/07/12 21:22:07 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\CVS
[2007/12/27 20:13:14 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\iWin
[2010/01/25 22:21:41 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\muvee Technologies
[2009/04/25 09:19:38 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\proDAD
[2009/03/29 18:32:31 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\SanDisk
[2008/01/21 11:05:58 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\Template
[2007/12/25 07:59:44 | 000,000,000 | —D | M] – C:\Users\Kathy\AppData\Roaming\WildTangent
[2011/02/06 18:33:11 | 000,032,594 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT
[2011/02/06 20:34:41 | 000,000,418 | -H– | M] () – C:\Windows\Tasks\User_Feed_Synchronization-{AB853803-6D64-4E13-B8AC-F2E5E1E24463}.job

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 121 bytes -> C:\ProgramData\TEMP:A6CD15C3

< End of report >

OTL Extras logfile created on: 2/7/2011 7:08:00 AM - Run 1
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Kathy\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18999)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 249.00 Mb Available Physical Memory | 26.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 51.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 140.62 Gb Total Space | 49.20 Gb Free Space | 34.99% Space Free | Partition Type: NTFS
Drive D: | 8.43 Gb Total Space | 1.80 Gb Free Space | 21.33% Space Free | Partition Type: NTFS

Computer Name: KATHY-PC | User Name: Kathy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] – C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
hlpfile [open] – %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type – File not found
"VistaSp2" = Reg Error: Unknown registry data type – File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
"" =

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"" =
"C:\Program Files\Vongo\VongoService.exe" = C:\Program Files\Vongo\VongoService.exe:*:enabled:VongoService – (Starz Entertainment Group LLC)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink – (EarthLink, Inc.)

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{05F6F3EF-B25C-4001-8372-FE26E6D1B328}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{097692B9-4521-4D1A-9F3E-8E0F924DCDB0}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{16E66A95-1109-410B-9D93-0807A2161BA0}" = protocol=17 | dir=in | app=c:\program files\pinnacle\studio 11\programs\umi.exe |
"{2F5EE017-D703-4718-9BEF-4B4CDA0687F1}" = protocol=17 | dir=in | app=c:\program files\pinnacle\studio 11\programs\pmsregisterfile.exe |
"{361C3F07-FDCA-42C3-B136-B3F5E15B8058}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{4D0B8000-0DFE-4C0D-87CA-89685CC44B3C}" = protocol=6 | dir=in | app=c:\program files\pinnacle\studio 11\programs\umi.exe |
"{5BC58A37-88F1-48D7-8BE5-98236F326965}" = dir=in | app=c:\program files\hp\quickplay\qp.exe |
"{62DAD364-9054-4450-8B64-1E97F59A49D1}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{67AF9A2E-A717-4F55-84F6-3245FDAD9B45}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{6B76B961-7BC3-47C4-B12A-42CF381A1E0A}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{7108E254-2322-4486-859D-D19DE7384A55}" = protocol=17 | dir=in | app=c:\program files\pinnacle\studio 11\programs\studio.exe |
"{87A0D74F-F719-4D0B-9A9D-EDC91DA7E7E8}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{93F5BF90-6DC8-4729-BA05-014FD965F6EB}" = protocol=6 | dir=in | app=c:\program files\pinnacle\studio 11\programs\rm.exe |
"{973FF0C8-78E2-4DD0-8156-787A99C44AE7}" = dir=in | app=c:\program files\itunes\itunes.exe |
"{977244DC-0C6F-4602-9E5D-F53F4137696A}" = dir=in | app=c:\program files\hp\quickplay\qpservice.exe |
"{A721868E-CA4A-47C7-B1BB-BCCCCCEF6AF1}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{C15DED14-FF87-4154-BF9F-1069E2819825}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{C45F953C-C973-4D47-9B6F-8E3786D5C7A2}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{C830A3B7-CABD-4A08-A0D2-F1AA5D1BE846}" = protocol=6 | dir=in | app=c:\program files\pinnacle\studio 11\programs\pmsregisterfile.exe |
"{D7173843-902D-4892-A5FE-38AA1743CE6F}" = protocol=6 | dir=in | app=c:\program files\pinnacle\studio 11\programs\studio.exe |
"{DDB79537-BE1B-49D8-9E35-865252F6818E}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{E5D34094-1216-414A-B87F-0E1E0E4997A1}" = protocol=17 | dir=in | app=c:\program files\pinnacle\studio 11\programs\rm.exe |
"{F238082B-3978-480D-B122-CF2A1C1231A2}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"TCP Query User{578CBBCA-C1F8-4868-A37F-60FB14ADC92D}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"TCP Query User{99A39B3C-1C95-4000-BD2B-9F4D331E9A29}C:\program files\rhapsody\rhapsody.exe" = protocol=6 | dir=in | app=c:\program files\rhapsody\rhapsody.exe |
"TCP Query User{A406C7DF-9D34-496D-A915-A8EB8C2F2C4F}C:\program files\rhapsody\rhapsody.exe" = protocol=6 | dir=in | app=c:\program files\rhapsody\rhapsody.exe |
"TCP Query User{CE16B7C2-C8F8-4E2B-B889-B91C58B6FB1D}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"TCP Query User{D34EA6C5-D4AF-4E4D-8615-61BC27C63B79}C:\program files\hp\hp software update\hpwucli.exe" = protocol=6 | dir=in | app=c:\program files\hp\hp software update\hpwucli.exe |
"UDP Query User{1F5EE255-7579-4E28-8C83-872E3D6B1982}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{2102D7E3-9D5D-46C4-9D1A-35D279249055}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{4E2BA061-1204-4FBD-ACBB-67548CD735D7}C:\program files\rhapsody\rhapsody.exe" = protocol=17 | dir=in | app=c:\program files\rhapsody\rhapsody.exe |
"UDP Query User{528746CB-7791-4237-A48A-826A9EFC58B2}C:\program files\hp\hp software update\hpwucli.exe" = protocol=17 | dir=in | app=c:\program files\hp\hp software update\hpwucli.exe |
"UDP Query User{8C9468E0-8D8E-4B0A-A0EA-B1D383F7E60F}C:\program files\rhapsody\rhapsody.exe" = protocol=17 | dir=in | app=c:\program files\rhapsody\rhapsody.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{082702D5-5DD8-4600-BCE5-48B15174687F}" = HP Doc Viewer
"{0BFC200F-C45D-4271-AF34-4CA969225DEB}" = muvee autoProducer 6.0
"{0CFD3BAF-9F4D-4D70-BD0B-638EA2504C25}" = PSSWCORE
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{110B1ADF-2EAE-4E8F-B501-D2A1E6D8ED9D}" = Studio 11
"{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}" = Roxio Creator EasyArchive
"{228C6B46-64E2-404E-898A-EF0830603EF4}" = HPNetworkAssistant
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{2614F54E-A828-49FA-93BA-45A3F756BFAA}" = 32 Bit HP CIO Components Installer
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 22
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{31216452-5540-4C96-B754-94890A63D5AB}" = HP Help and Support
"{3248F0A8-6813-11D6-A77B-00B0D0160000}" = Java™ SE Runtime Environment 6
"{33C65B6A-5D73-4E3E-A1F9-127C27BD3F72}" = Roxio MyDVD Basic v9
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.20 B1
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Roxio Activation Module
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{40F7AED3-0C7D-4582-99F6-484A515C73F2}" = HP Easy Setup - Frontend
"{4286E640-B5FB-11DF-AC4B-005056C00008}" = Google Earth
"{45A1BF92-700A-4408-B95E-79F462E3D67D}" = Studio 11 Bonus DVD
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP QuickPlay 3.2
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{54F7A791-38DE-4439-AB3F-B3F7DDA89C75}" = ESU for Microsoft Vista
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5DAA9C36-8F8B-462F-8CCA-E205BC3751F5}" = HP Active Support Library
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{881F5DE8-9367-4B81-A325-E91BBC6472F9}" = iTunes
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C3AE2D1-854D-4650-A73D-C7CC7EE36B80}" = Vongo
"{8CEA85DE-955B-4BF4-87F2-0BAA62821633}" = HP Photosmart Essential2.5
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{9870C7AE-7C6A-478D-9A75-35827382220F}" = Pinnacle Systems USB-2 Device Drivers
"{A71D5E81-B967-43DB-93D7-FD31BFB95748}" = MobileMe Control Panel
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5E289E-76BF-4251-9F3F-9B763F681AE0}" = HP Customer Experience Enhancements
"{AC76BA86-7AD7-1033-7B44-A82000000003}" = Adobe Reader 8.2.5
"{AC76BA86-7AD7-5464-3428-800000000003}" = Spelling Dictionaries Support For Adobe Reader 8
"{BCE72AED-3332-4863-9567-C5DCB9052CA2}" = Netflix Movie Viewer
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator Basic v9
"{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}" = HP Update
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D32067CD-7409-4792-BFA0-1469BCD8F0C8}" = HP Wireless Assistant
"{D69F6DA9-46CF-3EFD-DC4B-9E38F75F5B10}" = Super Collapse 3
"{D9B4D7EE-481C-4C36-86AB-A8F7417725FF}" = LightScribe 1.6.43.1
"{DDC2B636-4F9F-4241-9B15-4DF12C97CF4A}" = Studio 11
"{DDFD9BA2-8E26-4E49-92AE-882424DAB1BC}" = HP User Guides 0057
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{EF781A5C-58F5-4BFD-87F9-E4F14D382F25}" = Pinnacle Instant DVD Recorder
"{F6B29003-A078-4491-AFBE-62EFB6CFFE19}" = HP Total Care Advisor
"{F7F3B252-E772-48AA-93EB-7964BC326067}" = MSCU for Microsoft Vista
"{F9AEEC34-CF00-4CBD-9E36-DF9DC4002685}" = Yahoo! Desktop Login
"{FAB0C302-CB18-4A7A-BA03-C3DC23101A68}" = HP Active Support Library 32 bit components
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.5
"Ask Toolbar_is1" = Ask Toolbar
"CNXT_AUDIO_HDA" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_5045&SUBSYS_103C30B7" = HDAUDIO Soft Data Fax Modem with SmartCP
"Google Updater" = Google Updater
"HP Photosmart Essential" = HP Photosmart Essential 2.0
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NIS" = Norton Internet Security
"NVIDIA Drivers" = NVIDIA Drivers
"Playsushi" = Playsushi
"proDAD-Heroglyph-2.5" = proDAD Heroglyph 2.5
"proDAD-Vitascene-1.0" = proDAD Vitascene 1.0
"Rhapsody" = Rhapsody
"Sibelius Scorch Plugin_is1" = Sibelius Scorch Plugin [removed]
"SmartAudio" = SmartAudio
"Super Collapse 3" = Super Collapse 3 (remove only)
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"WildTangent hp Master Uninstall" = My HP Games
"WildTangent hplaptop Master Uninstall" = My HP Games
"Yahoo! Companion" = Yahoo! Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Sansa Updater" = Sansa Updater

========== Last 10 Event Log Errors ==========

Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt!

< End of report >

patndoris

Post #15February 7, 2011, 10:48 PM UTC

Good evening Jeff,

Run OTL.exe

Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

:Services
:OTL
O2 - BHO: (AskBar BHO) - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {3041D03E-FD4B-44E0-B742-2D9B88305F98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
O9 - Extra Button: Go PlaySushi! - {5CFA5B80-01F4-420F-B18B-545712C8A1C8} - File not found

:Commands
[purity]
[emptytemp]
[emptyflash]
[createrestorepoint]

Then click the Run Fix button at the top
Let the program run unhindered, reboot when it is done
Then post the log file it creates

If the computer does not do so as a part of the cleaning, please reboot and then let me know if there is any improvement.

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