What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Remnants of a fake Windows Defender AV infection?

22 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
My parents have a laptop that was infected with a Windows Defender fake AV virus and which I thought I had successfully removed (Self removal attempt). Since doing so I decided to install Bitdefender Internet Security 2011 on their machine however when they go online after a time Bitdefender will shut down suddenly. Thinking it may be an install issue I contacted Bitdefender and after they looked at it remotely I have been told the machine has a “registry problem” which I believe is remnants of the Windows Defender AV which I tried to remove. I think the fake AV is shutting Bitdefender down. The machine displays the classic signs of an infection as it runs slow and freezes. THANK YOU AGAIN for the WONDERFUL assistance offered here! Please find my DDS log below: DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 19:31:07.09 on Wed 01/05/2011 Internet Explorer: 8.0.6001.18999 ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ mStart Page = about:blank BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll BHO: 1 (0x1) - No File TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2011\IEToolbar.dll uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe mRun: [LXBUCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXBUtime.dll,_RunDLLEntry@16 mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2011\ieshow.exe" mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2011\bdagent.exe" dRun: [Exetender] "c:\program files\free ride games\GPlayer.exe /runonstartup" mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab TCP: {47C00A50-53CB-4FA4-94AC-3A61BB20BCC2} = 69.78.96.14 66.174.92.14 Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL ============= SERVICES / DRIVERS =============== =============== Created Last 30 ================ 2011-01-04 17:07 –d—– c:\users\jess\appdata\roaming\IObit 2011-01-04 17:07 –d—– c:\program files\IObit 2011-01-04 13:21 –d—– c:\programdata\bdch 2011-01-04 13:21 –d—– c:\progra~2\bdch 2011-01-04 10:11 385 a——- c:\windows\system32\user_gensett.xml 2011-01-04 07:44 16 a——- c:\windows\system32\asdict.dat 2011-01-03 14:40 –d—– c:\users\jess\appdata\roaming\BitDefender 2011-01-03 14:39 –d—– c:\program files\BitDefender 2011-01-03 14:27 –d—– c:\users\jess\appdata\roaming\QuickScan 2011-01-03 14:26 –d—– c:\program files\common files\BitDefender 2011-01-03 14:25 –d—– c:\programdata\BitDefender 2011-01-03 14:25 –d—– c:\progra~2\BitDefender 2011-01-03 14:24 306,104 a——- c:\windows\system32\drivers\trufos.sys 2011-01-03 14:24 327,368 a——- c:\windows\system32\drivers\bdfsfltr.sys 2010-12-25 12:36 –d—– c:\users\jess\appdata\roaming\Malwarebytes 2010-12-25 12:36 –d—– c:\programdata\Malwarebytes 2010-12-25 12:36 –d—– c:\progra~2\Malwarebytes 2010-12-25 12:36 –d—– c:\program files\Malwarebytes' Anti-Malware 2010-12-24 18:40 –d—– c:\users\jess\appdata\roaming\kzcuhh 2010-12-15 18:49 81,920 a——- c:\windows\system32\consent.exe 2010-12-15 18:48 292,352 a——- c:\windows\system32\atmfd.dll 2010-12-15 18:48 72,704 a——- c:\windows\system32\fontsub.dll 2010-12-15 18:48 34,304 a——- c:\windows\system32\atmlib.dll 2010-12-15 18:47 2,048 a——- c:\windows\system32\tzres.dll 2010-12-15 18:44 601,600 a——- c:\windows\system32\schedsvc.dll 2010-12-15 18:44 352,768 a——- c:\windows\system32\taskschd.dll 2010-12-15 18:44 345,600 a——- c:\windows\system32\wmicmiplugin.dll 2010-12-15 18:44 171,520 a——- c:\windows\system32\taskeng.exe 2010-12-15 18:44 270,336 a——- c:\windows\system32\taskcomp.dll 2010-12-15 18:25 2,038,272 a——- c:\windows\system32\win32k.sys 2010-12-10 09:48 –d—– c:\users\jess\appdata\roaming\SUPERAntiSpyware.com 2010-12-10 09:48 –d—– c:\programdata\SUPERAntiSpyware.com 2010-12-10 09:48 –d—– c:\progra~2\SUPERAntiSpyware.com ==================== Find3M ==================== 2011-01-03 15:37 72,784 a——- c:\windows\system32\drivers\bdfndisf6.sys 2011-01-03 14:42 51,200 a——- c:\windows\inf\infpub.dat 2011-01-03 14:42 143,360 a——- c:\windows\inf\infstrng.dat 2011-01-03 14:42 143,360 a——- c:\windows\inf\infstor.dat 2010-11-02 00:01 916,480 a——- c:\windows\system32\wininet.dll 2010-11-01 23:57 43,520 a——- c:\windows\system32\licmgr10.dll 2010-11-01 23:57 109,056 a——- c:\windows\system32\iesysprep.dll 2010-11-01 23:57 71,680 a——- c:\windows\system32\iesetup.dll 2010-11-01 22:26 133,632 a——- c:\windows\system32\ieUnatt.exe 2010-10-19 10:41 222,080 ——– c:\windows\system32\MpSigStub.exe 2010-03-29 18:40 100,256 a——- c:\program files\common files\LinkInstaller.exe 2010-01-08 16:00 665,600 a——- c:\windows\inf\drvindex.dat 2009-06-28 12:50 174 a–sh— c:\program files\desktop.ini 2008-03-20 12:18 884 a——- c:\users\jess\appdata\roaming\wklnhst.dat 2007-05-22 16:29 262,144 a——- c:\progra~2\ntuser.dat 2006-11-02 06:42 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 06:42 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 06:42 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 06:42 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 03:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 03:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 03:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 03:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat 2009-11-20 16:35 245,760 a–sh— c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2010-09-19 08:49 262,144 a–sh— c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat ============= FINISH: 19:35:43.57 ===============
Post #2
Hi,

:welcome:

My name is NoodleTech. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
As I'm still in training at What The Tech, all my posts needs to be checked by an expert first. This may cause a delay, but I will do my best to keep it as short as possible.
Post #3
NoodleTech- Thank you for your offer to look at this. It is appreciated. I noted in your reply that you were going to review my log and you indicated it was Hijack this. Do you want me to provide you with one as in my initial post I copied/pasted a DDS log that I ran on the machine? Please advise. Again ~THANK YOU!
Post #4
Hi ToddB,

Scan With RootKitUnHooker

  • Please choose one link and download Rootkit Unhooker and save it to your desktop.
    Link 1
    Link 2
    Link 3
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers and Stealth
  • Uncheck the rest. then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished and then click File > Save Report.
  • Save the report somewhere where you can find it. Click Close.
  • Copy the entire contents of the report and paste it in your next reply.

Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
Post #5
Hello NoodleTech- Thank you for the reply and instructions. I carried them out and please find my log below: RkU Version: 3.8.388.590, Type LE (SR2) ============================================== OS Name: Windows Vista Version 6.0.6002 (Service Pack 2) Number of processors #2 ============================================== >Drivers ============================================== 0x8B00A000 C:\Windows\system32\DRIVERS\igdkmd32.sys 7008256 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver) 0x82450000 C:\Windows\system32\ntoskrnl.exe 3846144 bytes (Microsoft Corporation, NT Kernel & System) 0x82450000 PnpManager 3846144 bytes 0x82450000 RAW 3846144 bytes 0x82450000 WMIxWDM 3846144 bytes 0x94480000 Win32k 2109440 bytes 0x94480000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver) 0x8BCE6000 C:\Windows\system32\drivers\RTKVHDA.sys 1642496 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver) 0x8BEC9000 C:\Windows\system32\DRIVERS\AGRSM.sys 1163264 bytes (Agere Systems, SoftModem Device Driver) 0x86C0B000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver) 0x868C6000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver) 0x86A37000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver) 0x82CDB000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module) 0xACDC0000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver) 0x8C6B7000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor) 0x86E02000 C:\Windows\system32\DRIVERS\athr.sys 712704 bytes (Atheros Communications, Inc., Atheros Extensible Wireless LAN device driver) 0x8B6B9000 C:\Windows\System32\drivers\dxgkrnl.sys 659456 bytes (Microsoft Corporation, DirectX Graphics Kernel) 0x8B766000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver) 0x82DBB000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic) 0x86855000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface) 0x82C11000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library) 0xACC01000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack) 0x8C403000 C:\Windows\system32\DRIVERS\Trufos.sys 339968 bytes (BitDefender S.R.L., Trufos Kernel Module) 0x86806000 C:\Windows\system32\DRIVERS\bdfsfltr.sys 323584 bytes (BitDefender, BitDefender AntiVirus FS filter driver) 0xACD72000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver) 0x86F2E000 C:\Windows\system32\drivers\tifm21.sys 315392 bytes (Texas Instruments, tifm21.sys) 0x82EF7000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver) 0x8C532000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock) 0x82E44000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT) 0x82C9A000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver) 0x86B83000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver) 0x86EC3000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver) 0x8C5F3000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver) 0x869FC000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem) 0xACCF9000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr) 0x86D1B000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver) 0x8BC97000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB) 0x8241D000 ACPI_HAL 208896 bytes 0x8241D000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL) 0x82FB9000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager) 0x8C57A000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver) 0x86B54000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver) 0x82F56000 C:\Windows\system32\DRIVERS\pcmcia.sys 184320 bytes (Microsoft Corporation, PCMCIA Bus Driver) 0x8BE77000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices)) 0x869D1000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider) 0x86FB3000 C:\Windows\system32\DRIVERS\SynTP.sys 176128 bytes (Synaptics, Inc., Synaptics Touchpad Driver) 0x8BC56000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library) 0x8C79F000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver) 0x8C777000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver) 0xACD4A000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver) 0x86D70000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache) 0x82E9B000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator) 0x8BEA4000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter) 0xACEDB000 C:\Windows\system32\DRIVERS\bdfm.sys 147456 bytes (BitDefender S.R.L. Bucharest, ROMANIA, BitDefender Active Virus Control Filter Driver) 0x86BDB000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption)) 0x86DA8000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll) 0xACCB9000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr) 0x8C479000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver) 0xACCDA000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr) 0x82F9B000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension) 0x8C4CC000 c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys 122880 bytes (BitDefender, BitDefender Firewall NDIS6 Filter Driver) 0x8C500000 C:\Program Files\Common Files\BitDefender\BitDefender Firewall\bdftdif.sys 122880 bytes (BitDefender LLC, BitDefender Firewall TDI Filter Driver) 0xACC6E000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver) 0x86B21000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API) 0x8C68B000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver) 0x8C7E6000 C:\Program Files\BitDefender\BitDefender 2011\bdselfpr.sys 106496 bytes (BitDefender LLC, BitDefender Self Protection Driver) 0x86F7B000 C:\Windows\system32\DRIVERS\sdbus.sys 106496 bytes (Microsoft Corporation, SecureDigital Bus Driver) 0xACEFF000 C:\Windows\system32\DRIVERS\BDHV.SYS 102400 bytes (BitDefender S.R.L. Bucharest, ROMANIA, BitDefender AntiVirus Hypervisor driver) 0xACC8B000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver) 0x86B3C000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver) 0xACD32000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector) 0x8C639000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver) 0x86BC4000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver) 0xACF18000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver) 0x8C5AC000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler) 0x8C4EA000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver) 0xACCA4000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver) 0x8BC2F000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager) 0x8C65D000 C:\Windows\system32\DRIVERS\USBSTOR.SYS 86016 bytes (Microsoft Corporation, USB Mass Storage Class Driver) 0xACEB4000 C:\Windows\system32\DRIVERS\WUDFRd.sys 86016 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector) 0x8BC1B000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol) 0x8C51E000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver) 0x86F95000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver) 0x8C7D3000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6) 0x86EB0000 C:\Windows\system32\DRIVERS\Rtlh86.sys 77824 bytes (Realtek Corporation, Realtek 8101/8168/8169 NDIS6 32-bit Driver) 0x8C5D0000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver) 0xACEC9000 C:\Windows\system32\DRIVERS\WUDFPf.sys 73728 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver) 0x86D97000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver) 0x8BCCC000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy) 0x82C81000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver) 0x82FEB000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver) 0x8C767000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver) 0x82F83000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager) 0x86F10000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver) 0x8BC44000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver) 0x86DF3000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver) 0x8C67C000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver) 0x86D61000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver) 0x82ECC000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver) 0x8BC0C000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver) 0x86F01000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver) 0x82EE8000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver) 0x86F20000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver) 0x946C0000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver) 0x8C5C2000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver) 0x8C4B5000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver) 0x82F48000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension) 0x8BFE5000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver) 0x8BC8A000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator) 0x82E37000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR) 0xACEA8000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver) 0x8C46D000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver) 0x8B75A000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver) 0x86FA8000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver) 0x86FDE000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver) 0x8C4AA000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver) 0x86C00000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver) 0xACF3F000 C:\Windows\system32\DRIVERS\PTDWMdm.sys 45056 bytes (DEVGURU Co,LTD., USB Modem Device Driver ) 0x86FEF000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper) 0x86DDF000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver) 0x8B7F3000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver) 0x82EDE000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver) 0x8C672000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver) 0x82EC2000 C:\Windows\system32\DRIVERS\LPCFilter.sys 40960 bytes (COMPAL ELECTRONIC INC., LPCFilter) 0x8BC80000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver) 0x8C7C9000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver) 0x8C62F000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy) 0xACF4A000 C:\Windows\system32\DRIVERS\PTDWVsp.sys 40960 bytes (DEVGURU Co,LTD., USB Virtual Serial Port Driver ) 0xACE9E000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver) 0xACF2E000 C:\Windows\system32\DRIVERS\usbohci.sys 40960 bytes (Microsoft Corporation, OHCI USB Miniport Driver) 0xACF5B000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver) 0x86DC9000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver) 0x8C456000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver) 0xACF64000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver) 0x8C4C3000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver) 0x946A0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver) 0x86DEA000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver) 0x82E8A000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll) 0x82F93000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver) 0x82C92000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver) 0x82E93000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver) 0x8C49A000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport) 0x8C4A2000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport) 0x86D59000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor) 0x8C466000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver) 0x82F41000 C:\Windows\system32\drivers\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver) 0x82C0A000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL) 0x8C45F000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver) 0xACF38000 C:\Windows\system32\DRIVERS\PTDWBus.sys 28672 bytes (DEVGURU Co,LTD., CDMA USB Composite Device Driver ) 0xACF54000 C:\PROGRA~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS 28672 bytes (Smith Micro Inc., Smith Micro NDIS 5.0 Protocol Driver) 0x86FE9000 C:\Windows\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter) 0x86D54000 C:\Windows\system32\DRIVERS\TVALZ_O.SYS 20480 bytes (TOSHIBA Corporation, TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver) 0x8B000000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver) 0x8B006000 C:\Windows\system32\DRIVERS\tdcmdpst.sys 16384 bytes (TOSHIBA Corporation., Toshiba ODD Writing Driver For x86.) 0x82EDB000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver) 0x8BC54000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator) 0x8B004000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver) ============================================== >Stealth ==============================================
Post #6
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    dir:
c:\users\jess\appdata\roaming\kzcuhh
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
Post #7
NoodleTech- Performed the instructions as detailed above with the following results: SystemLook 04.09.10 by jpshortstuff Log created at 21:34 on 07/01/2011 by Jess Administrator - Elevation successful No Context: dir: No Context: c:\users\jess\appdata\roaming\kzcuhh -= EOF =- Thank you!
Post #8
Hi ToddB,

Sorry, I provided the wrong syntax.

Run SystemLook again and paste the following into the codebox:
:dir
c:\users\jess\appdata\roaming\kzcuhh /s
Post the results.
Post #9
NoodleTech- No problem. Below are the results of the modified scan: SystemLook 04.09.10 by jpshortstuff Log created at 10:27 on 08/01/2011 by Jess Administrator - Elevation successful ========== dir ========== c:\users\jess\appdata\roaming\kzcuhh - Parameters: "/s" —Files— None found. No folders found. -= EOF =-
Post #10
Hi ToddB,

Let's give Malwarebytes Anti-Malware another run.

Please launch Malwarebytes Anti-Malware.

  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
===================================================

I need you to run the following scan: Eset Online Scanner
  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start.  The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button.  The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\Program Files\ESET\log.txt into your next reply.

Also please describe how your computer behaves at the moment.
Post #11
NoodleTech- Thank you for the reply. I ran the MBAM scan as advised and the results are below. In regards to the ESET online scan the problem I am running into when doing this on my parent’s laptop is the virus it has is shutting down Bitdefender while online and that is when the machine gets slow and freezes up. When Bitdefender is shut down (icon goes black) the machine becomes sluggish/freezes. So I have been downloading the tools you give me on my laptop and then I run them on my parent’s laptop. The time I can get online on my parent’s laptop varies but I have noticed that the windows security center will pop up (in the system tray) during (or shortly after) bootup from time to time and that the icon will indicate “not protected”. The Bitdefender icon will show as running. This will then go away and when I go to control panel and look at the security center it will be okay. :blush: So is there a tool that I can use other than ESET so that we can further evaluate? Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5485 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18999 1/8/2011 4:08:53 PM mbam-log-2011-01-08 (16-08-53).txt Scan type: Quick scan Objects scanned: 150241 Time elapsed: 7 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #12
NoodleTech- I second thought I decided to add this as it may give you further insight into how the situation evolves: 1.) The machine is booted up and Bitdefender loads and indicates it is running and the machine is protected. 2.) The machine is connected to the internet and Bitdefender shows it is running for awhile then the icon goes black and bitdefender services indicates that it has stopped running and the laptop needs to be restarted. 3.) When you pull up bitdefender it says that indicates a “no account created” and then the screen changes and says "vsserv" is unavailable. I have attached screenshots of the state of bitdefender during each of these states below. 1.) beforeonline.jpg - this is the state of bitdefender when the machine is booted up and before I connect to the internet. 2.) afteronline1.jpg - this is that state of bitdefender after the machine is connected to the internet for a short period of time (and after the icon in the system tray goes black). 3.) afteronline2.jpg - this is the state of bitdefender shortly following afteronline1.jpg appears. Now after numerous contacts with Bitdefender they have ASSURED me that my license/key is valid for this machine. Your thoughts? I Hope this helps!

Attachments:

Post #13
Running ComboFix
Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

——————————————————————–
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
——————————————————————–

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
Post #14
NoodleTech-

I ran the ComboFix download the first time on my parents laptop and for some reason it would not produce a report. The laptop froze (black Bitdefender icon) and I waited a long time but not report. So I shut down the machine and ran it again which produced the below report. I do know the first run did remove some infections which I hope the <–Previous Run–> portion outlines below. I am thinking we may still have some locked registry problems and a c:\windows\system32\drivers\ntfs.sys infection?

Thanks again!



ComboFix 11-01-08.05 - Jess 01/10/2011 15:47:36.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1013.374 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: BitDefender Antivirus *Disabled/Updated* {50909708-FF80-02AF-F814-B28405891E92}
FW: BitDefender Firewall *Enabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
SP: BitDefender Antispyware *Disabled/Updated* {EBF176EC-D9BA-0D21-C2A4-89F67E0E542F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
—- Previous Run ——-
.
c:\programdata\xp\EBLib.dll
c:\programdata\xp\TPwSav.sys
c:\users\Jess\AppData\Roaming\Kernel32.exe

– Previous Run –

c:\windows\system32\drivers\ntfs.sys . . . is infected!!

——–

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_usnjsvc


((((((((((((((((((((((((( Files Created from 2010-12-10 to 2011-01-10 )))))))))))))))))))))))))))))))
.

2011-01-10 22:02 . 2011-01-10 22:03 ——– d—–w- c:\users\Jess\AppData\Local\temp
2011-01-10 22:02 . 2011-01-10 22:02 ——– d—–w- c:\users\Guest\AppData\Local\temp
2011-01-10 22:02 . 2011-01-10 22:02 ——– d—–w- c:\users\Default\AppData\Local\temp
2011-01-08 21:43 . 2010-12-21 00:09 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-08 21:43 . 2011-01-08 21:43 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2011-01-08 21:43 . 2010-12-21 00:08 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2011-01-04 23:07 . 2011-01-04 23:07 ——– d—–w- c:\users\Jess\AppData\Roaming\IObit
2011-01-04 23:07 . 2011-01-04 23:07 ——– d—–w- c:\program files\IObit
2011-01-04 19:21 . 2011-01-04 19:21 ——– d—–w- c:\programdata\bdch
2011-01-03 20:40 . 2011-01-03 20:40 ——– d—–w- c:\users\Jess\AppData\Roaming\BitDefender
2011-01-03 20:39 . 2011-01-03 20:39 ——– d—–w- c:\program files\BitDefender
2011-01-03 20:27 . 2011-01-03 20:27 ——– d—–w- c:\users\Jess\AppData\Roaming\QuickScan
2011-01-03 20:26 . 2011-01-03 20:39 ——– d—–w- c:\program files\Common Files\BitDefender
2011-01-03 20:25 . 2011-01-03 20:43 ——– d—–w- c:\programdata\BitDefender
2011-01-03 20:24 . 2011-01-03 21:57 306104 —-a-w- c:\windows\system32\drivers\trufos.sys
2011-01-03 20:24 . 2011-01-03 21:42 327368 —-a-w- c:\windows\system32\drivers\bdfsfltr.sys
2011-01-01 13:42 . 2010-11-10 04:33 6273872 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{14CC78D0-E001-4F03-B7CA-7115E7846B3E}\mpengine.dll
2010-12-25 18:36 . 2010-12-25 18:36 ——– d—–w- c:\users\Jess\AppData\Roaming\Malwarebytes
2010-12-25 18:36 . 2010-12-25 18:36 ——– d—–w- c:\programdata\Malwarebytes
2010-12-25 00:40 . 2010-12-25 01:12 ——– d—–w- c:\users\Jess\AppData\Roaming\kzcuhh
2010-12-16 00:50 . 2010-11-03 10:51 2409784 —-a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-12-16 00:49 . 2010-10-12 15:53 33280 —-a-w- c:\program files\Windows Mail\wabfind.dll
2010-12-16 00:49 . 2010-10-12 13:41 66048 —-a-w- c:\program files\Windows Mail\wabmig.exe
2010-12-16 00:49 . 2010-10-12 13:41 515584 —-a-w- c:\program files\Windows Mail\wab.exe
2010-12-16 00:49 . 2010-10-18 13:37 81920 —-a-w- c:\windows\system32\consent.exe
2010-12-16 00:48 . 2010-10-28 15:44 34304 —-a-w- c:\windows\system32\atmlib.dll
2010-12-16 00:48 . 2010-10-28 13:27 292352 —-a-w- c:\windows\system32\atmfd.dll
2010-12-16 00:48 . 2010-06-16 15:30 72704 —-a-w- c:\windows\system32\fontsub.dll
2010-12-16 00:47 . 2010-10-28 13:20 2048 —-a-w- c:\windows\system32\tzres.dll
2010-12-16 00:44 . 2010-11-04 18:56 345600 —-a-w- c:\windows\system32\wmicmiplugin.dll
2010-12-16 00:44 . 2010-11-04 18:55 352768 —-a-w- c:\windows\system32\taskschd.dll
2010-12-16 00:44 . 2010-11-04 18:55 601600 —-a-w- c:\windows\system32\schedsvc.dll
2010-12-16 00:44 . 2010-11-04 16:34 171520 —-a-w- c:\windows\system32\taskeng.exe
2010-12-16 00:44 . 2010-11-04 18:55 270336 —-a-w- c:\windows\system32\taskcomp.dll
2010-12-16 00:25 . 2010-10-18 13:31 2038272 —-a-w- c:\windows\system32\win32k.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-03 21:37 . 2010-06-18 22:11 72784 —-a-w- c:\windows\system32\drivers\bdfndisf6.sys
2010-10-19 16:41 . 2009-11-14 11:59 222080 ——w- c:\windows\system32\MpSigStub.exe
2010-03-30 00:40 . 2010-03-30 00:40 100256 —-a-w- c:\program files\Common Files\LinkInstaller.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LXBUCATS"="c:\windows\system32\spool\DRIVERS\W32X86\3\LXBUtime.dll" [2007-02-22 73728]
"BitDefender Antiphishing Helper"="c:\program files\BitDefender\BitDefender 2011\ieshow.exe" [2011-01-03 71216]
"BDAgent"="c:\program files\BitDefender\BitDefender 2011\bdagent.exe" [2011-01-03 1418456]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^w98Eject.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\w98Eject.lnk
backup=c:\windows\pss\w98Eject.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^Users^Jess^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\users\Jess\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
%ProgramFiles%\Windows Defender\MSASCui.exe -hide [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-01-12 03:16 39792 —-a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe]
2008-01-19 07:33 125952 —-a-w- c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2009-12-11 19:37 30192 —-a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2006-11-29 03:17 106496 —-a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HWSetup]
2006-11-01 15:06 413696 —-a-w- c:\program files\Toshiba\Utilities\HWSetup.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2006-11-29 03:14 98304 —-a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KeNotify]
2006-11-07 00:14 34352 —-a-w- c:\program files\Toshiba\Utilities\KeNotify.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LtMoh]
2005-12-16 09:41 188416 —-a-w- c:\program files\ltmoh\ltmoh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LXBUCATS]
2007-02-22 11:12 73728 —-a-w- c:\windows\System32\spool\drivers\w32x86\3\lxbutime.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2006-11-29 03:13 81920 —-a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-11 05:08 417792 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2006-11-09 17:57 3784704 —-a-w- c:\windows\RtHDVCpl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SVPWUTIL]
2006-01-18 23:06 421888 —-a-w- c:\program files\Toshiba\Utilities\SVPWUTIL.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2006-10-27 20:50 815104 —-a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R1 SASDIFSV;SASDIFSV;c:\users\Jess\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV.SYS [x]
R1 SASKUTIL;SASKUTIL;c:\users\Jess\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL.SYS [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2009-12-11 30192]
R3 PTDWBus;Curitel PC Card Composite Device driver (UDP);c:\windows\system32\DRIVERS\PTDWBus.sys [2007-04-06 27392]
R3 PTDWMdm;Curitel PC Card Drivers (UDP);c:\windows\system32\DRIVERS\PTDWMdm.sys [2007-04-06 41728]
R3 PTDWVsp;Curitel PC Card Diagnostic Serial Port (UDP);c:\windows\system32\DRIVERS\PTDWVsp.sys [2007-04-06 39808]
R3 PWCTLDRV;The NECHostController Filter Driver; [x]
R3 pwi_bus;Curitel PC Card Composite Device driver (WDM);c:\windows\system32\DRIVERS\pwi_bus.sys [x]
R3 pwi_mdfl;Curitel PC Card Filter;c:\windows\system32\DRIVERS\pwi_mdfl.sys [x]
R3 pwi_mdm;Curitel PC Card Drivers;c:\windows\system32\DRIVERS\pwi_mdm.sys [x]
R3 pwi_oflt;Curitel PC Card OHCI Filter;c:\windows\system32\DRIVERS\pwi_oflt.sys [x]
R3 pwi_serd;Curitel PC Card Diagnostic Serial Port (WDM);c:\windows\system32\DRIVERS\pwi_serd.sys [x]
R3 SASENUM;SASENUM;c:\users\Jess\AppData\Local\Temp\SAS_SelfExtract\SASENUM.SYS [x]
R3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS [2009-05-25 32408]
R3 Update Server;BitDefender Update Server v2;c:\program files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe [2011-01-03 307544]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 avc3;avc3;c:\windows\system32\DRIVERS\avc3.sys [2010-06-28 633424]
R4 avckf;avckf;c:\windows\system32\DRIVERS\avckf.sys [2010-06-28 970320]
S1 Bdfndisf;BitDefender Firewall NDIS 6 Filter Driver;c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys [2011-01-03 72784]
S2 Updatesrv;BitDefender Desktop Update Service;c:\program files\BitDefender\BitDefender 2011\updatesrv.exe [2011-01-03 43424]
S3 BDFM;BDFM;c:\windows\system32\DRIVERS\bdfm.sys [2010-05-13 152528]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2011-01-10 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2006-09-27 22:39]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
mStart Page = about:blank
uInternet Settings,ProxyServer = http=127.0.0.1:57030
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-Exetender - c:\program files\Free Ride Games\GPlayer.exe
MSConfigStartUp-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
MSConfigStartUp-BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} - c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe
MSConfigStartUp-Exetender - c:\program files\Free Ride Games\GPlayer.exe
MSConfigStartUp-HSON - %ProgramFiles%\TOSHIBA\TBS\HSON.exe
MSConfigStartUp-NDSTray - NDSTray.exe
MSConfigStartUp-Performance Center - c:\program files\Ascentive\Performance Center\APCMain.exe
MSConfigStartUp-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
MSConfigStartUp-TOSCDSPD - TOSCDSPD.EXE
MSConfigStartUp-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
AddRemove-WT030383 - c:\program files\TOSHIBA Games\G.H.O.S.T. Hunters



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-10 16:02
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
LXBUCATS = rundll32 c:\windows\system32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-01-10 16:09:30
ComboFix-quarantined-files.txt 2011-01-10 22:09

Pre-Run: 65,514,598,400 bytes free
Post-Run: 65,451,884,544 bytes free

- - End Of File - - A2801A5E1A3A5FC996751DF39FF457AD
Post #15
Hi ToddB,

Thanks for the log. One of the critical system drivers on your computer is infected and we will need to replace it. Do you have a copy of the Windows Vista Home Premium installation CD? Or another computer running Windows Vista Home Premium?

===================================================

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

Folder::
c:\users\Jess\AppData\Roaming\kzcuhh

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:57030
uInternet Settings,ProxyOverride = *.local

RegLock::
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts]
Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI