Click Start > Run… then type in CMD and click on OK.
At the Command Prompt C:\ > type the following: chkdsk c: /r and hit the Enter/Return key.
Note: chkdsk c: /r presumes that the disk upon which you wish to run Error Checking is your C: Drive (most often)
When prompted with:
CHKDSK cannot run because the volume is in use by another process
Would you like to schedule this volume to be checked next time the system
restarts (Y/N)
Hit the Y key then at the Command Prompt C:\ >
Type in EXIT and and hit the Enter/Return key.
Now Reboot(Restart) your computer.
Note: Upon Reboot(Restart), CHKDSK will start and carry out the repairs required.
NEXT
Click Start, click Run, type cmd.exe, and then click OK.
At the command prompt, type sfc /scannow, and then press ENTER.
Note This command may take several minutes to finish. You may be prompted to provide Windows installation source files when you run the sfc /scannow command.
At the command prompt, type exit, and then press ENTER to close the command prompt.
Download System Repair Engineer and save it to your desktop.
Scroll down the same page and download the File Digital Sign Verify Plug-in as well (this needs to be extracted to the same folder as SRE)
Extract all files to the same folder on your desktop then double click on the SREngLdR.exe icon to run the program
Select "Smart Scan"
make sure the "Verify the digital signature of process modules" box is checked
Click on the [Scan] button (this scan can take some time to complete)
When finished, click on the [Save Reports] button & save the log to Desktop
Attach the log in your next reply
You may have to rename SREngLOG.log to SREngLOG.txt to upload it.
k now the folders are working properly.
The control panel in the start menu is the only thing left that isn't working right. Now when i click it i get an error message saying "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."
Launch Notepad, and copy/paste everything in the codebox below into the new document, including the word Windows Registry Editor Version 5.00.
Go up to "File > Save As" and click the drop-down box to change the "Save As Type" to "All Files" and save it to your desktop as fixme.reg.
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.cpl]
@="cplfile"
"Generic"="system"
[HKEY_CLASSES_ROOT\.cpl\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"
[HKEY_CLASSES_ROOT\cplfile]
@="Control Panel extension"
[HKEY_CLASSES_ROOT\cplfile\shell]
[HKEY_CLASSES_ROOT\cplfile\shell\cplopen]
@="Open with Control Panel"
[HKEY_CLASSES_ROOT\cplfile\shell\cplopen\command]
@="rundll32.exe shell32.dll,Control_RunDLL %1,%*"
[HKEY_CLASSES_ROOT\cplfile\shell\runas]
[HKEY_CLASSES_ROOT\cplfile\shell\runas\command]
@="rundll32.exe shell32.dll,Control_RunDLLAsUser %1,%*"
Locate fixme.reg on your Desktop. It should look like this [external image: Posted Image].
Double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully. Restart your computer.
NEXT
Open the SREng program again, double click SREngLdr.EXE to run it
Select System Repair from the left pane.
Click on File Association
Select all entries that have an Error status click [Repair]
K i did what u said, however it seems that the problem is still there. I also noticed, that all the explorer related shortcuts on the start menu (My documents, My pictures, My music, My computer, My network places, and Control Panel) have this issue.
Hi
well that key is exactly as it should be too
Do you have any other user profiles on this PC?
Log in as another user and see if the same issues occur
If you don't have any other users, create a new user and see if there are any issues with it, your user profile may have become corrupt.
If the new profile operates properly, then we can copy over everything from the old corrupt profile.
If that doesn't do the trick, then I suggest a repair install.
THANK YOU SO MUCH! It is fixed
Btw, I used only the folder association fix, cause thats what the error message kept saying… something bout a folder association.
Let's clean up our tools, please do the following:
You can delete the TDSSKiller, DDS and GMER logs and programs from your desktop.
NEXT
Follow these steps to uninstall Combofix
Make sure your security programs are totally disabled.
Click START then RUN
Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
[external image: Posted Image]
If there are any logs/tools remaining on your desktop > right click and delete them.
NEXT
Below I have included a number of recommendations for how to protect your computer against malware infections.
It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe.
Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.
Make Internet Explorer more secure
Click Start > Run
Type Inetcpl.cpl & click OK
Click on the Security tab
Click Reset all zones to default level
Make sure the Internet Zone is selected & Click Custom level
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
Next Click OK, then Apply button and then OK to exit the Internet Properties page.
DownloadTFCto your desktop
Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start button to begin the process.
Allow TFC to run uninterrupted.
The program should not take long to finish it's job
Once its finished it should automatically reboot your machine,
if it doesn't, manually reboot to ensure a complete clean
It's normal after running TFC cleaner that the PC will be slower to boot the first time.
WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
Green to go
Yellow for caution
Red to stop
WOT has an addon available for both Firefox and IE
Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article: PC Safety and Security–What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Thank you for your patience, and performing all of the procedures requested.
Please respond one last time so we can consider the thread resolved and close it, thank-you.
✨ Ask AI
AI can make mistakes. Check the cited posts. Archived advice can be out-of-date
Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI
Btw, I used only the folder association fix, cause thats what the error message kept saying… something bout a folder association.