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Spyware / Malware / Virus Removal

Thinkpad takes forever to startup

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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When I turn on the Thinkpad, XP Op. Sys., it takes way, way long for it to start up for use. So, I've downloaded "Hijack This," and followed instructions; now I've got a notepad log of the "analyze this" and don't know where to send it exactly, but I think I've properly attached it to this post. So, whatever help you can give will be appreciated. Thank you. WY
Hello wryjr and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem. Please read the following guidelines which will help to make cleaning your machine easier:
• Please do not install/uninstall any programs unless asked to.
• Please do not run any scans other than those requested
• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
Please note that I am still in training and my replies need to be checked by an expert in order for you to receive the best possible advice. This may result in a small delay between my posts but I shall try to keep this to a minimum.

I am looking through your log now and will reply as soon as possible.

Satchfan
Hello again wryjr

A couple of points before I ask you to run some more scans:

First

It is not wise to include your e-mail address in a public forum that can be viewed by anybody. You could be inviting a lot of spam.

Second

Please copy and paste the result of logs into your post instead of attaching them, unless specifically requested to do so.


Your HijackThis log does show a couple of things that need some attention but we need to have a more in-depth look using some other tools.


OTL Custom Scan

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on Minimal Output at the top
  • Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
  • Double click inside the Custom Scan box at the bottom
  • A window will appear saying "Click OK to load a custom scan from a file or Cancel to cancel"
  • Click the OK button and navigate to the file scan.txt which we just saved to your desktop
  • Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.


Download the GMER Rootkit Scanner

[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • All drives/partitions except C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in your reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries


Logs to include with next post:

OTL.txt
Extras.txt
Gmer.txt


Thanks

Satchfan
Hello wryjr

It has been several days since I replied to your request for help with your computer problems.

Please let me know if you are having problems and still require help.

Thanks

Satchfan

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