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Spyware / Malware / Virus Removal

Spyware / malware disabling PC

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OTL Extras logfile created on: 12/12/2010 2:38:46 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\store\Desktop
Windows Vista Home Premium Edition (Version = 6.0.6000) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18904)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 63.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 372.61 Gb Total Space | 261.85 Gb Free Space | 70.27% Space Free | Partition Type: NTFS
Drive T: | 7.00 Gb Total Space | 6.94 Gb Free Space | 99.11% Space Free | Partition Type: NTFS

Computer Name: ARF13NTYD2P | User Name: store | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] – C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
hlpfile [open] – %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile – "C:\Program Files\Microsoft Office\Office\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files\Microsoft Office\Office\msohtmed.exe" /p %1 (Microsoft Corporation)
http [open] – "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
https [open] – "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [Digital Photo Professional] – C:\Program Files\Canon\Digital Photo Professional\DPPViewer.exe /path "%1" (CANON INC.)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"AutoUpdateDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\S-1-5-21-4072455253-2823678268-2289728018-1002]
"EnableNotifications" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{656E8CF1-B2A2-4186-8D40-5A3C5C878D28}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{8DE06336-9027-4A6C-9B46-FE326BE27258}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{BC135775-947D-493F-AFDA-A947911F128E}" = dir=in | app=c:\program files\itunes\itunes.exe |
"TCP Query User{F283A9DF-42DD-4FD4-94D3-36FB6B2464BB}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{A7540F8A-2F32-441B-8D9C-3A65D5C0486A}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00000409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 SR-1 Premium
"{09BDEEF0-5590-457D-89A9-5DB2742F9BBF}" = 32 Bit HP CIO Components Installer
"{0A55CDBB-0566-4AA2-A15B-24C7F27C6FF4}" = BPD_Scan
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX330_series" = Canon MX330 series MP Drivers
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ4805" = CanoScan 8800F
"{1619204B-7F8C-4293-B342-5345721F4A1F}_is1" = GTR 2 1.0.0.0
"{1746EA69-DCB6-4408-B5A5-E75F55439CDF}" = Scan
"{25569723-DC5A-4467-A639-79535BF01B71}" = Adobe Help Center 2.1
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{4E868D3D-6EEB-4273-926C-2287236B5B79}" = 3DVIA Player 4.1
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{718D791F-F4E8-4aa7-98A6-15FDED17BDD0}" = Trend Micro AntiVirus
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{747C231B-062D-4586-8221-8E7870987D5B}" = Dora Lost City
"{76F8CB2B-6516-4E1E-B6F1-AED4ABDB4B0A}_is1" = Spy Sweeper
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{85309D89-7BE9-4094-BB17-24999C6118FC}" = ArcSoft PhotoStudio 5.5
"{868EA922-5675-4E91-BDA6-BBD0F923C5EF}" = HP Officejet Pro All-In-One Series
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C2690CF-5B74-4F93-8139-7B5644CD6A3B}" = MobileMe Control Panel
"{8F5A0981-5CDC-41D0-BCA2-AD3B777FC358}" = Thrustmaster Force Feedback Driver
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{A484D9E8-166E-41B0-8F5E-4C3965D2DE84}" = ArcSoft Software Suite
"{A621B45A-D138-4A95-BE10-7CABA05EF94E}" = Trend Micro AntiVirus
"{A7B609FB-83D8-4FC3-8477-1BC65ECFE85B}" = Adobe Photoshop Elements 5.0
"{AC76BA86-7AD7-1033-7B44-A81200000003}" = Adobe Reader 8.1.2
"{B2F3DBD9-A9D2-4838-B45D-C917DAB32BC3}" = ScanSoft OmniPage SE 4
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEEC3316-E759-460d-B7F5-1FB290E231F2}" = HP Photosmart Printer Driver Software 10.0.02
"{D23E6E13-653C-415e-937A-598E1CEFACB1}" = PS_SF_02_Software_min
"{D2D6B9EB-C6DC-4DAA-B4DE-BB7D9735E7DA}" = Presto! PageManager 7.15.16
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FAE36873-1941-4076-A9A5-48812B5EA0B7}" = iTunes
"{FB26A501-6BA6-459B-89AA-9736730752FB}" = VoiceOver Kit
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Photoshop Elements 5" = Adobe Photoshop Elements 5.0
"Adobe Shockwave Player" = Adobe Shockwave Player
"CameraWindowDVC6" = Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
"CameraWindowLauncher" = Canon Utilities CameraWindow
"Canon CanoScan 8800F User Registration" = Canon CanoScan 8800F User Registration
"Canon MX330 series User Registration" = Canon MX330 series User Registration
"CanonMyPrinter" = Canon Utilities My Printer
"CanonSolutionMenu" = Canon Utilities Solution Menu
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Dollhouse" = Cinderella's Dollhouse
"DPP" = Canon Utilities Digital Photo Professional 3.4
"Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX
"EOS USB WIA Driver" = EOS USB WIA Driver
"EOS Utility" = Canon Utilities EOS Utility
"McAfee Security Scan" = McAfee Security Scan
"Mia Goes for Great" = Mia Goes for Great (remove only)
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.0.14)" = Mozilla Firefox (3.0.14)
"MP Navigator EX 1.0" = Canon MP Navigator EX 1.0
"MP Navigator EX 2.1" = Canon MP Navigator EX 2.1
"MyCamera" = Canon Utilities MyCamera
"NortonPCCheckup" = Norton PC Checkup
"NVIDIA Drivers" = NVIDIA Drivers
"Original Data Security Tools" = Canon Utilities Original Data Security Tools
"PhotoStitch" = Canon Utilities PhotoStitch
"Picture Style Editor" = Canon Utilities Picture Style Editor
"RAW Image Task" = Canon RAW Image Task for ZoomBrowser EX
"Reader Rabbit Personalized Preschool" = Reader Rabbit Personalized Preschool
"RemoteCaptureTask" = Canon Utilities RemoteCapture Task for ZoomBrowser EX
"SystemRequirementsLab" = System Requirements Lab
"WebPost" = Microsoft Web Publishing Wizard 1.52
"WFTK" = Canon Utilities WFT-E1/E2/E3 Utility
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/1/2009 11:08:09 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/2/2009 9:35:38 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/3/2009 6:29:59 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/4/2009 9:08:33 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/4/2009 6:23:56 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/5/2009 11:57:43 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/6/2009 10:47:45 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/7/2009 12:57:20 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/8/2009 10:59:44 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/9/2009 12:27:18 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

[ System Events ]
Error - 12/12/2010 2:51:44 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 2:57:42 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:20:24 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:24:22 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
3, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:24:22 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
7, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:26:17 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:27:08 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:32:58 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
3, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:32:58 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
7, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:33:43 PM | Computer Name = ARF13NTYD2P | Source = Service Control Manager | ID = 7026
Description =


< End of report >

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] – C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
hlpfile [open] – %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile – "C:\Program Files\Microsoft Office\Office\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files\Microsoft Office\Office\msohtmed.exe" /p %1 (Microsoft Corporation)
http [open] – "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
https [open] – "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [Digital Photo Professional] – C:\Program Files\Canon\Digital Photo Professional\DPPViewer.exe /path "%1" (CANON INC.)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] – %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"AutoUpdateDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\S-1-5-21-4072455253-2823678268-2289728018-1002]
"EnableNotifications" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{656E8CF1-B2A2-4186-8D40-5A3C5C878D28}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{8DE06336-9027-4A6C-9B46-FE326BE27258}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{BC135775-947D-493F-AFDA-A947911F128E}" = dir=in | app=c:\program files\itunes\itunes.exe |
"TCP Query User{F283A9DF-42DD-4FD4-94D3-36FB6B2464BB}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{A7540F8A-2F32-441B-8D9C-3A65D5C0486A}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00000409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 SR-1 Premium
"{09BDEEF0-5590-457D-89A9-5DB2742F9BBF}" = 32 Bit HP CIO Components Installer
"{0A55CDBB-0566-4AA2-A15B-24C7F27C6FF4}" = BPD_Scan
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX330_series" = Canon MX330 series MP Drivers
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ4805" = CanoScan 8800F
"{1619204B-7F8C-4293-B342-5345721F4A1F}_is1" = GTR 2 1.0.0.0
"{1746EA69-DCB6-4408-B5A5-E75F55439CDF}" = Scan
"{25569723-DC5A-4467-A639-79535BF01B71}" = Adobe Help Center 2.1
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{4E868D3D-6EEB-4273-926C-2287236B5B79}" = 3DVIA Player 4.1
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{718D791F-F4E8-4aa7-98A6-15FDED17BDD0}" = Trend Micro AntiVirus
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{747C231B-062D-4586-8221-8E7870987D5B}" = Dora Lost City
"{76F8CB2B-6516-4E1E-B6F1-AED4ABDB4B0A}_is1" = Spy Sweeper
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{85309D89-7BE9-4094-BB17-24999C6118FC}" = ArcSoft PhotoStudio 5.5
"{868EA922-5675-4E91-BDA6-BBD0F923C5EF}" = HP Officejet Pro All-In-One Series
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C2690CF-5B74-4F93-8139-7B5644CD6A3B}" = MobileMe Control Panel
"{8F5A0981-5CDC-41D0-BCA2-AD3B777FC358}" = Thrustmaster Force Feedback Driver
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{A484D9E8-166E-41B0-8F5E-4C3965D2DE84}" = ArcSoft Software Suite
"{A621B45A-D138-4A95-BE10-7CABA05EF94E}" = Trend Micro AntiVirus
"{A7B609FB-83D8-4FC3-8477-1BC65ECFE85B}" = Adobe Photoshop Elements 5.0
"{AC76BA86-7AD7-1033-7B44-A81200000003}" = Adobe Reader 8.1.2
"{B2F3DBD9-A9D2-4838-B45D-C917DAB32BC3}" = ScanSoft OmniPage SE 4
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CEEC3316-E759-460d-B7F5-1FB290E231F2}" = HP Photosmart Printer Driver Software 10.0.02
"{D23E6E13-653C-415e-937A-598E1CEFACB1}" = PS_SF_02_Software_min
"{D2D6B9EB-C6DC-4DAA-B4DE-BB7D9735E7DA}" = Presto! PageManager 7.15.16
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FAE36873-1941-4076-A9A5-48812B5EA0B7}" = iTunes
"{FB26A501-6BA6-459B-89AA-9736730752FB}" = VoiceOver Kit
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Photoshop Elements 5" = Adobe Photoshop Elements 5.0
"Adobe Shockwave Player" = Adobe Shockwave Player
"CameraWindowDVC6" = Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
"CameraWindowLauncher" = Canon Utilities CameraWindow
"Canon CanoScan 8800F User Registration" = Canon CanoScan 8800F User Registration
"Canon MX330 series User Registration" = Canon MX330 series User Registration
"CanonMyPrinter" = Canon Utilities My Printer
"CanonSolutionMenu" = Canon Utilities Solution Menu
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Dollhouse" = Cinderella's Dollhouse
"DPP" = Canon Utilities Digital Photo Professional 3.4
"Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX
"EOS USB WIA Driver" = EOS USB WIA Driver
"EOS Utility" = Canon Utilities EOS Utility
"McAfee Security Scan" = McAfee Security Scan
"Mia Goes for Great" = Mia Goes for Great (remove only)
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.0.14)" = Mozilla Firefox (3.0.14)
"MP Navigator EX 1.0" = Canon MP Navigator EX 1.0
"MP Navigator EX 2.1" = Canon MP Navigator EX 2.1
"MyCamera" = Canon Utilities MyCamera
"NortonPCCheckup" = Norton PC Checkup
"NVIDIA Drivers" = NVIDIA Drivers
"Original Data Security Tools" = Canon Utilities Original Data Security Tools
"PhotoStitch" = Canon Utilities PhotoStitch
"Picture Style Editor" = Canon Utilities Picture Style Editor
"RAW Image Task" = Canon RAW Image Task for ZoomBrowser EX
"Reader Rabbit Personalized Preschool" = Reader Rabbit Personalized Preschool
"RemoteCaptureTask" = Canon Utilities RemoteCapture Task for ZoomBrowser EX
"SystemRequirementsLab" = System Requirements Lab
"WebPost" = Microsoft Web Publishing Wizard 1.52
"WFTK" = Canon Utilities WFT-E1/E2/E3 Utility
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/1/2009 11:08:09 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/2/2009 9:35:38 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/3/2009 6:29:59 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/4/2009 9:08:33 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/4/2009 6:23:56 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/5/2009 11:57:43 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/6/2009 10:47:45 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/7/2009 12:57:20 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/8/2009 10:59:44 AM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

Error - 12/9/2009 12:27:18 PM | Computer Name = ARF13NTYD2P | Source = WerSvc | ID = 5007
Description =

[ System Events ]
Error - 12/12/2010 2:51:44 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 2:57:42 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:20:24 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:24:22 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
3, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:24:22 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
7, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:26:17 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:27:08 PM | Computer Name = ARF13NTYD2P | Source = DCOM | ID = 10010
Description =

Error - 12/12/2010 3:32:58 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
3, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:32:58 PM | Computer Name = ARF13NTYD2P | Source = ACPI | ID = 327686
Description = IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot
7, function 0. Please contact your system vendor for technical assistance.

Error - 12/12/2010 3:33:43 PM | Computer Name = ARF13NTYD2P | Source = Service Control Manager | ID = 7026
Description =


< End of report >

OTL logfile created on: 12/12/2010 2:38:45 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\store\Desktop
Windows Vista Home Premium Edition (Version = 6.0.6000) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18904)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 63.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 80.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 372.61 Gb Total Space | 261.85 Gb Free Space | 70.27% Space Free | Partition Type: NTFS
Drive T: | 7.00 Gb Total Space | 6.94 Gb Free Space | 99.11% Space Free | Partition Type: NTFS

Computer Name: ARF13NTYD2P | User Name: store | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\store\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\SymcPCCULaunchSvc.exe (Symantec Corporation)
PRC - C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe (Symantec Corporation)
PRC - C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe (McAfee, Inc.)
PRC - C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE (CANON INC.)
PRC - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe (Trend Micro Inc.)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe (Trend Micro Inc.)
PRC - C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe (Webroot Software, Inc.)
PRC - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe (Webroot Software, Inc.)
PRC - C:\Program Files\Trend Micro\BM\TMBMSRV.exe (Trend Micro Inc.)
PRC - C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe (Faronics Corporation)
PRC - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe (ArcSoft)
PRC - C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
PRC - C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
PRC - C:\Windows\System32\nvraidservice.exe (NVIDIA Corporation)
PRC - C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe (Nuance Communications, Inc.)
PRC - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe ()
PRC - C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe (Adobe Systems Incorporated)
PRC - C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe ()
PRC - C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe ()


========== Modules (SafeList) ==========

MOD - C:\Users\store\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (NMIndexingService) – C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe File not found
SRV - (Apple Mobile Device) – C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (Norton PC Checkup Application Launcher) – C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\SymcPCCULaunchSvc.exe (Symantec Corporation)
SRV - (PCCUJobMgr) – C:\Program Files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe (Symantec Corporation)
SRV - (SfCtlCom) – C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe (Trend Micro Inc.)
SRV - (tmproxy) – C:\Program Files\Trend Micro\Internet Security\TmProxy.exe (Trend Micro Inc.)
SRV - (WebrootSpySweeperService) – C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe (Webroot Software, Inc.)
SRV - (TMBMServer) – C:\Program Files\Trend Micro\BM\TMBMSRV.exe (Trend Micro Inc.)
SRV - (DF5Serv) – C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe (Faronics Corporation)
SRV - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (AdobeActiveFileMonitor5.0) – C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe ()


========== Driver Services (SafeList) ==========

DRV - (NwlnkFwd) – C:\Windows\System32\DRIVERS\nwlnkfwd.sys File not found
DRV - (NwlnkFlt) – C:\Windows\System32\DRIVERS\nwlnkflt.sys File not found
DRV - (IpInIp) – C:\Windows\System32\DRIVERS\ipinip.sys File not found
DRV - (blbdrive) – C:\Windows\System32\drivers\blbdrive.sys File not found
DRV - (tmactmon) – C:\Windows\System32\drivers\tmactmon.sys (Trend Micro Inc.)
DRV - (tmevtmgr) – C:\Windows\System32\drivers\tmevtmgr.sys (Trend Micro Inc.)
DRV - (tmcomm) – C:\Windows\System32\drivers\tmcomm.sys (Trend Micro Inc.)
DRV - (tmxpflt) – C:\Windows\System32\drivers\tmxpflt.sys (Trend Micro Inc.)
DRV - (tmpreflt) – C:\Windows\System32\drivers\tmpreflt.sys (Trend Micro Inc.)
DRV - (vsapint) – C:\Windows\System32\drivers\vsapint.sys (Trend Micro Inc.)
DRV - (tmtdi) – C:\Windows\System32\drivers\tmtdi.sys (Trend Micro Inc.)
DRV - (SSKBFD) – C:\Windows\System32\drivers\sskbfd.sys (Webroot Software Inc (www.webroot.com))
DRV - (SSIDRV) – C:\Windows\SYSTEM32\Drivers\SSIDRV.SYS (Webroot Software Inc (www.webroot.com))
DRV - (SSHRMD) – C:\Windows\SYSTEM32\Drivers\SSHRMD.SYS (Webroot Software Inc (www.webroot.com))
DRV - (SSFS0BB9) – C:\Windows\SYSTEM32\Drivers\SSFS0BB9.SYS (Webroot Software Inc (www.webroot.com))
DRV - (ThwSpace) – C:\Windows\System32\drivers\ThwSpace.sys (Faronics Corporation)
DRV - (DeepFrz) – C:\Windows\System32\drivers\DeepFrz.sys (Faronics Corporation)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) – C:\Windows\System32\drivers\RTKVHDA.sys (Realtek Semiconductor Corp.)
DRV - (nvlddmkm) – C:\Windows\System32\drivers\nvlddmkm.sys (NVIDIA Corporation)
DRV - (nvrd32) – C:\Windows\system32\DRIVERS\nvrd32.sys (NVIDIA Corporation)
DRV - (nvstor32) – C:\Windows\system32\DRIVERS\nvstor32.sys (NVIDIA Corporation)
DRV - (NVENETFD) – C:\Windows\System32\drivers\nvmfdx32.sys (NVIDIA Corporation)
DRV - (ql2300) – C:\Windows\system32\drivers\ql2300.sys (QLogic Corporation)
DRV - (adp94xx) – C:\Windows\system32\drivers\adp94xx.sys (Adaptec, Inc.)
DRV - (elxstor) – C:\Windows\system32\drivers\elxstor.sys (Emulex)
DRV - (adpahci) – C:\Windows\system32\drivers\adpahci.sys (Adaptec, Inc.)
DRV - (uliahci) – C:\Windows\system32\drivers\uliahci.sys (ULi Electronics Inc.)
DRV - (iaStorV) – C:\Windows\system32\drivers\iastorv.sys (Intel Corporation)
DRV - (adpu320) – C:\Windows\system32\drivers\adpu320.sys (Adaptec, Inc.)
DRV - (ulsata2) – C:\Windows\system32\drivers\ulsata2.sys (Promise Technology, Inc.)
DRV - (vsmraid) – C:\Windows\system32\drivers\vsmraid.sys (VIA Technologies Inc.,Ltd)
DRV - (ql40xx) – C:\Windows\system32\drivers\ql40xx.sys (QLogic Corporation)
DRV - (UlSata) – C:\Windows\system32\drivers\ulsata.sys (Promise Technology, Inc.)
DRV - (adpu160m) – C:\Windows\system32\drivers\adpu160m.sys (Adaptec, Inc.)
DRV - (nvraid) – C:\Windows\system32\drivers\nvraid.sys (NVIDIA Corporation)
DRV - (nfrd960) – C:\Windows\system32\drivers\nfrd960.sys (IBM Corporation)
DRV - (iirsp) – C:\Windows\system32\drivers\iirsp.sys (Intel Corp./ICP vortex GmbH)
DRV - (SiSRaid4) – C:\Windows\system32\drivers\sisraid4.sys (Silicon Integrated Systems)
DRV - (nvstor) – C:\Windows\system32\drivers\nvstor.sys (NVIDIA Corporation)
DRV - (aic78xx) – C:\Windows\system32\drivers\djsvs.sys (Adaptec, Inc.)
DRV - (arcsas) – C:\Windows\system32\drivers\arcsas.sys (Adaptec, Inc.)
DRV - (LSI_SCSI) – C:\Windows\system32\drivers\lsi_scsi.sys (LSI Logic)
DRV - (SiSRaid2) – C:\Windows\system32\drivers\sisraid2.sys (Silicon Integrated Systems Corp.)
DRV - (HpCISSs) – C:\Windows\system32\drivers\hpcisss.sys (Hewlett-Packard Company)
DRV - (arc) – C:\Windows\system32\drivers\arc.sys (Adaptec, Inc.)
DRV - (iteraid) – C:\Windows\system32\drivers\iteraid.sys (Integrated Technology Express, Inc.)
DRV - (iteatapi) – C:\Windows\system32\drivers\iteatapi.sys (Integrated Technology Express, Inc.)
DRV - (LSI_SAS) – C:\Windows\system32\drivers\lsi_sas.sys (LSI Logic)
DRV - (Symc8xx) – C:\Windows\system32\drivers\symc8xx.sys (LSI Logic)
DRV - (LSI_FC) – C:\Windows\system32\drivers\lsi_fc.sys (LSI Logic)
DRV - (Sym_u3) – C:\Windows\system32\drivers\sym_u3.sys (LSI Logic)
DRV - (Mraid35x) – C:\Windows\system32\drivers\mraid35x.sys (LSI Logic Corporation)
DRV - (Sym_hi) – C:\Windows\system32\drivers\sym_hi.sys (LSI Logic)
DRV - (megasas) – C:\Windows\system32\drivers\megasas.sys (LSI Logic Corporation)
DRV - (viaide) – C:\Windows\system32\drivers\viaide.sys (VIA Technologies, Inc.)
DRV - (cmdide) – C:\Windows\system32\drivers\cmdide.sys (CMD Technology, Inc.)
DRV - (aliide) – C:\Windows\system32\drivers\aliide.sys (Acer Laboratories Inc.)
DRV - (Brserid) Brother MFC Serial Port Interface Driver (WDM) – C:\Windows\system32\drivers\brserid.sys (Brother Industries Ltd.)
DRV - (BrUsbSer) – C:\Windows\system32\drivers\brusbser.sys (Brother Industries Ltd.)
DRV - (BrFiltUp) – C:\Windows\system32\drivers\brfiltup.sys (Brother Industries, Ltd.)
DRV - (BrFiltLo) – C:\Windows\system32\drivers\brfiltlo.sys (Brother Industries, Ltd.)
DRV - (BrSerWdm) – C:\Windows\system32\drivers\brserwdm.sys (Brother Industries Ltd.)
DRV - (BrUsbMdm) – C:\Windows\system32\drivers\brusbmdm.sys (Brother Industries Ltd.)
DRV - (ntrigdigi) – C:\Windows\system32\drivers\ntrigdigi.sys (N-trig Innovative Technologies)
DRV - (E1G60) Intel® – C:\Windows\System32\drivers\E1G60I32.sys (Intel Corporation)
DRV - (MTsensor) – C:\Windows\System32\drivers\ASACPI.sys ()
DRV - (RT2500) – C:\Windows\System32\drivers\RT2500.sys (Ralink Technology Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = E0 87 88 24 73 96 CB 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {00A6FAF6-072E-44cf-8957-5838F569A31D} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {c45c406e-ab73-11d8-be73-000a95be3b12}:1.1.8

FF - HKLM\software\mozilla\Mozilla Firefox 3.0.14\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/11/03 10:24:29 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.0.14\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/11/03 10:24:28 | 000,000,000 | —D | M]

[2008/07/01 17:57:25 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\Mozilla\Extensions
[2010/11/28 13:20:20 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\Mozilla\Firefox\Profiles\ao623k5r.default\extensions
[2009/09/02 14:31:27 | 000,000,000 | —D | M] (Microsoft .NET Framework Assistant) – C:\Users\store\AppData\Roaming\Mozilla\Firefox\Profiles\ao623k5r.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2009/07/09 09:15:04 | 000,000,000 | —D | M] (Web Developer) – C:\Users\store\AppData\Roaming\Mozilla\Firefox\Profiles\ao623k5r.default\extensions\{c45c406e-ab73-11d8-be73-000a95be3b12}
[2008/07/01 17:57:13 | 000,000,000 | —D | M] – C:\Program Files\Mozilla Firefox\extensions
[2009/11/19 17:16:28 | 000,091,552 | —- | M] (Coupons, Inc.) – C:\Program Files\Mozilla Firefox\plugins\npCouponPrinter.dll
[2009/11/19 17:16:29 | 000,091,552 | —- | M] (Coupons, Inc.) – C:\Program Files\Mozilla Firefox\plugins\npMozCouponPrinter.dll

O1 HOSTS File: ([2008/05/24 11:45:47 | 000,000,761 | —- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Photo Downloader] C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)
O4 - HKLM..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe (ArcSoft)
O4 - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4 - HKLM..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.)
O4 - HKLM..\Run: [MyWebSearch Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL File not found
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [NVRaidService] C:\Windows\System32\nvraidservice.exe (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [OpwareSE4] C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe (Webroot Software, Inc.)
O4 - HKLM..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [UfSeAgnt.exe] C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe (Trend Micro Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [WrtMon.exe] C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe ()
O4 - HKCU..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe File not found
O4 - HKCU..\Run: [RunSpySweeperScheduleAtStartup] C:\Windows\System32\msfeedssync.exe (Microsoft Corporation)
O4 - HKCU..\RunOnce: [Shockwave Updater] C:\Windows\System32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1103470 -Mozilla\4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident\4.0; File not found
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab (Microsoft Office Template and Media Control)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.1…toUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwa…director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} http://ak.exe.imgfarm.com/images/nocache/f…etup1.0.1.1.cab (Reg Error: Key error.)
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} http://www.systemrequirementslab.com/srl_b…sreqlab_srl.cab (System Requirements Lab Class)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} http://www1.snapfish.com/SnapfishActivia.cab (Snapfish Activia)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} http://gfx1.hotmail.com/mail/w3/pr01/resou…NPUplden-us.cab (MSN Photo Upload Tool)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.0…oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash…r/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} https://ecampus.phoenix.edu/secure/PhxStudent15.CAB (PhxStudent.OeSetup15)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx1.hotmail.com/mail/w4/pr01/photo…NPUplden-us.cab (Windows Live Hotmail Photo Upload Tool)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = [removed] [removed] [removed]
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\DfLogon: DllName - LogonDll.dll - File not found
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img24.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img24.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 16:43:36 | 000,000,024 | —- | M] () - C:\autoexec.bat – [ NTFS ]
O33 - MountPoints2\{0b16c74e-0977-11de-aee8-001bfcc96734}\Shell\AutoRun\command - "" = F:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\ise32.exe – File not found
O33 - MountPoints2\{0b16c74e-0977-11de-aee8-001bfcc96734}\Shell\open\command - "" = F:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1013\ise32.exe – File not found
O34 - HKLM BootExecute: (autocheck autochk /k:C *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv50 - C:\Windows\System32\ir50_32.dll (Intel Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2010/12/12 14:29:28 | 000,575,488 | —- | C] (OldTimer Tools) – C:\Users\store\Desktop\OTL.exe
[2010/12/12 13:33:13 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Users\store\Desktop\HiJackThis.exe
[2010/12/12 08:17:41 | 000,000,000 | —D | C] – C:\ProgramData\hDhDh06304
[2010/11/21 17:56:21 | 000,000,000 | —D | C] – C:\Program Files\iPod
[3 C:\Users\store\Desktop\*.tmp files -> C:\Users\store\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/12/12 14:33:25 | 000,003,072 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/12/12 14:33:25 | 000,003,072 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/12/12 14:29:28 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\store\Desktop\OTL.exe
[2010/12/12 13:33:15 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\store\Desktop\HiJackThis.exe
[2010/12/12 13:30:28 | 000,359,929 | —- | M] () – C:\Users\store\Desktop\dds.scr
[2010/12/11 20:38:30 | 000,000,418 | -H– | M] () – C:\Windows\tasks\User_Feed_Synchronization-{3C3D3F4B-8A7A-49E9-9FDB-6A42A3C67E0E}.job
[2010/12/05 17:53:26 | 000,002,305 | —- | M] () – C:\Users\store\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2010/12/02 13:11:33 | 000,626,738 | —- | M] () – C:\Windows\System32\perfh009.dat
[2010/12/02 13:11:33 | 000,107,508 | —- | M] () – C:\Windows\System32\perfc009.dat
[2010/11/21 17:57:39 | 000,001,664 | —- | M] () – C:\Users\Public\Desktop\iTunes.lnk
[2010/11/21 17:44:06 | 000,000,629 | —- | M] () – C:\Windows\System32\mapisvc.inf
[2010/11/21 17:43:42 | 000,001,854 | —- | M] () – C:\Users\Public\Desktop\Safari.lnk
[3 C:\Users\store\Desktop\*.tmp files -> C:\Users\store\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/12/12 13:30:28 | 000,359,929 | —- | C] () – C:\Users\store\Desktop\dds.scr
[2010/11/21 17:57:39 | 000,001,664 | —- | C] () – C:\Users\Public\Desktop\iTunes.lnk
[2010/11/21 17:44:06 | 000,000,629 | —- | C] () – C:\Windows\System32\mapisvc.inf
[2010/03/10 13:35:53 | 000,000,118 | —- | C] () – C:\Windows\System32\MRT.INI
[2009/06/10 10:47:40 | 000,011,776 | —- | C] () – C:\Windows\System32\pmsbfn32.dll
[2009/06/10 10:41:09 | 000,000,412 | —- | C] () – C:\Windows\MAXLINK.INI
[2009/06/10 10:18:21 | 000,000,209 | —- | C] () – C:\Windows\ODBCINST.INI
[2009/01/25 08:01:55 | 000,001,744 | -H– | C] () – C:\ProgramData\viwogivu
[2008/11/05 09:01:13 | 000,001,177 | —- | C] () – C:\Windows\disney.ini
[2008/08/27 10:03:00 | 000,000,046 | —- | C] () – C:\Windows\QTW.INI
[2008/08/27 10:00:21 | 000,000,101 | —- | C] () – C:\Windows\PUZZLES.INI
[2008/07/20 12:04:44 | 000,000,000 | —- | C] () – C:\Windows\setup32.INI
[2008/05/24 20:08:52 | 000,001,178 | —- | C] () – C:\Windows\System32\WLAN.INI
[2008/05/24 19:11:07 | 000,000,376 | —- | C] () – C:\Windows\ODBC.INI
[2008/05/24 11:39:58 | 000,026,480 | —- | C] () – C:\Windows\System32\wrlzma.dll
[2008/04/19 11:58:43 | 000,000,736 | —- | C] () – C:\ProgramData\hpzinstall.log
[2008/02/26 18:07:51 | 000,011,603 | —- | C] () – C:\Users\store\AppData\Roaming\UserTile.png
[2007/12/26 15:10:05 | 000,004,096 | —- | C] () – C:\Users\store\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/08/01 13:44:01 | 000,003,972 | —- | C] () – C:\Windows\System32\drivers\PciBus.sys
[2007/08/01 00:38:17 | 000,007,680 | —- | C] () – C:\Windows\System32\drivers\ASACPI.sys
[2006/11/02 07:35:32 | 000,005,632 | —- | C] () – C:\Windows\System32\sysprepMCE.dll
[2006/11/02 02:40:29 | 000,013,750 | —- | C] () – C:\Windows\System32\pacerprf.ini
[1999/01/22 13:46:56 | 000,065,536 | —- | C] () – C:\Windows\System32\MSRTEDIT.DLL

========== LOP Check ==========

[2010/09/23 11:58:50 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\Canon
[2009/12/22 16:09:55 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\NewSoft
[2008/02/26 18:07:51 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\PeerNetworking
[2009/06/10 10:40:58 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\ScanSoft
[2009/12/12 11:31:32 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\Tific
[2010/12/12 14:32:10 | 000,032,616 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT
[2010/12/11 20:38:30 | 000,000,418 | -H– | M] () – C:\Windows\Tasks\User_Feed_Synchronization-{3C3D3F4B-8A7A-49E9-9FDB-6A42A3C67E0E}.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2006/09/18 16:43:36 | 000,000,024 | —- | M] () – C:\autoexec.bat
[2006/11/02 04:53:57 | 000,438,840 | RHS- | M] () – C:\bootmgr
[2007/08/01 16:27:48 | 000,008,192 | R-S- | M] () – C:\BOOTSECT.BAK
[2008/12/21 10:59:11 | 000,029,000 | —- | M] () – C:\CHINESETAKEAWAY.ttf
[2008/12/21 10:55:45 | 000,013,764 | —- | M] () – C:\chinese_takeaway.zip
[2006/09/18 16:43:37 | 000,000,010 | —- | M] () – C:\config.sys
[2007/11/30 10:50:55 | 000,000,086 | —- | M] () – C:\dfinstall.log
[2008/07/20 12:04:20 | 000,000,000 | RHS- | M] () – C:\IO.SYS
[2008/07/20 12:04:20 | 000,000,000 | RHS- | M] () – C:\MSDOS.SYS
[2010/12/12 14:33:13 | 2459,893,760 | -HS- | M] () – C:\pagefile.sys
[2007/11/30 10:39:05 | 016,299,862 | —- | M] () – C:\Persi0.sys
[2007/11/30 10:39:02 | 3221,225,471 | —- | M] () – C:\Persis0.dsk
[2007/11/30 10:49:02 | 000,000,003 | —- | M] () – C:\y.txt

< %systemroot%\Fonts\*.com >
[2006/11/02 07:37:12 | 000,026,040 | —- | M] () – C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 07:37:12 | 000,026,489 | —- | M] () – C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 07:37:12 | 000,029,779 | —- | M] () – C:\Windows\Fonts\GlobalSerif.CompositeFont
[2006/11/02 07:37:12 | 000,030,808 | —- | M] () – C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 16:37:34 | 000,000,065 | —- | M] () – C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2009/04/25 04:00:00 | 000,027,136 | —- | M] (CANON INC.) – C:\Windows\System32\spool\prtprocs\w32x86\CNMPD9P.DLL
[2009/04/25 04:00:00 | 000,069,632 | —- | M] (CANON INC.) – C:\Windows\System32\spool\prtprocs\w32x86\CNMPP9P.DLL
[2006/11/02 04:46:04 | 000,032,768 | —- | M] (SEIKO EPSON CORPORATION) – C:\Windows\System32\spool\prtprocs\w32x86\EP0NPP01.DLL
[2007/08/17 20:27:36 | 000,273,920 | —- | M] (Hewlett-Packard Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\hpzpp4x6.dll
[2007/03/28 12:57:34 | 000,274,944 | —- | M] (Hewlett-Packard Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\hpzpp5ha.dll
[2006/11/02 07:35:48 | 000,022,528 | —- | M] (Microsoft Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\jnwppr.dll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >
[2007/02/28 18:16:00 | 000,010,991 | R— | M] () – C:\Windows\VELOCITY.PNG

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2008/12/11 07:40:34 | 000,000,174 | -HS- | M] () – C:\Program Files\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2006/11/02 05:34:05 | 000,008,192 | —- | M] () – C:\Windows\System32\config\COMPONENTS.SAV
[2006/11/02 05:34:05 | 000,020,480 | —- | M] () – C:\Windows\System32\config\DEFAULT.SAV
[2006/11/02 05:34:05 | 000,008,192 | —- | M] () – C:\Windows\System32\config\SECURITY.SAV
[2006/11/02 05:34:08 | 010,133,504 | —- | M] () – C:\Windows\System32\config\SOFTWARE.SAV
[2006/11/02 05:34:08 | 001,826,816 | —- | M] () – C:\Windows\System32\config\SYSTEM.SAV

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2009/07/20 09:52:36 | 000,000,286 | -HS- | M] () – C:\Users\store\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

< %USERPROFILE%\Desktop\*.exe >
[2010/12/12 13:33:15 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\store\Desktop\HiJackThis.exe
[2010/12/12 14:29:28 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\store\Desktop\OTL.exe
[3 C:\Users\store\Desktop\*.tmp files -> C:\Users\store\Desktop\*.tmp -> ]

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >
"NoAutoUpdate" = 0

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-12-10 21:48:13

< End of report >
[2010/12/12 14:33:25 | 000,003,072 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/12/12 14:33:25 | 000,003,072 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/12/12 14:29:28 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\store\Desktop\OTL.exe
[2010/12/12 13:33:15 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\store\Desktop\HiJackThis.exe
[2010/12/12 13:30:28 | 000,359,929 | —- | M] () – C:\Users\store\Desktop\dds.scr
[2010/12/11 20:38:30 | 000,000,418 | -H– | M] () – C:\Windows\tasks\User_Feed_Synchronization-{3C3D3F4B-8A7A-49E9-9FDB-6A42A3C67E0E}.job
[2010/12/05 17:53:26 | 000,002,305 | —- | M] () – C:\Users\store\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2010/12/02 13:11:33 | 000,626,738 | —- | M] () – C:\Windows\System32\perfh009.dat
[2010/12/02 13:11:33 | 000,107,508 | —- | M] () – C:\Windows\System32\perfc009.dat
[2010/11/21 17:57:39 | 000,001,664 | —- | M] () – C:\Users\Public\Desktop\iTunes.lnk
[2010/11/21 17:44:06 | 000,000,629 | —- | M] () – C:\Windows\System32\mapisvc.inf
[2010/11/21 17:43:42 | 000,001,854 | —- | M] () – C:\Users\Public\Desktop\Safari.lnk
[3 C:\Users\store\Desktop\*.tmp files -> C:\Users\store\Desktop\*.tmp -> ]

========== LOP Check ==========

[2010/09/23 11:58:50 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\Canon
[2009/12/22 16:09:55 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\NewSoft
[2008/02/26 18:07:51 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\PeerNetworking
[2009/06/10 10:40:58 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\ScanSoft
[2009/12/12 11:31:32 | 000,000,000 | —D | M] – C:\Users\store\AppData\Roaming\Tific
[2010/12/12 14:32:10 | 000,032,616 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT
[2010/12/11 20:38:30 | 000,000,418 | -H– | M] () – C:\Windows\Tasks\User_Feed_Synchronization-{3C3D3F4B-8A7A-49E9-9FDB-6A42A3C67E0E}.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2006/09/18 16:43:36 | 000,000,024 | —- | M] () – C:\autoexec.bat
[2006/11/02 04:53:57 | 000,438,840 | RHS- | M] () – C:\bootmgr
[2007/08/01 16:27:48 | 000,008,192 | R-S- | M] () – C:\BOOTSECT.BAK
[2008/12/21 10:59:11 | 000,029,000 | —- | M] () – C:\CHINESETAKEAWAY.ttf
[2008/12/21 10:55:45 | 000,013,764 | —- | M] () – C:\chinese_takeaway.zip
[2006/09/18 16:43:37 | 000,000,010 | —- | M] () – C:\config.sys
[2007/11/30 10:50:55 | 000,000,086 | —- | M] () – C:\dfinstall.log
[2008/07/20 12:04:20 | 000,000,000 | RHS- | M] () – C:\IO.SYS
[2008/07/20 12:04:20 | 000,000,000 | RHS- | M] () – C:\MSDOS.SYS
[2010/12/12 14:33:13 | 2459,893,760 | -HS- | M] () – C:\pagefile.sys
[2007/11/30 10:39:05 | 016,299,862 | —- | M] () – C:\Persi0.sys
[2007/11/30 10:39:02 | 3221,225,471 | —- | M] () – C:\Persis0.dsk
[2007/11/30 10:49:02 | 000,000,003 | —- | M] () – C:\y.txt

< %systemroot%\Fonts\*.com >
[2006/11/02 07:37:12 | 000,026,040 | —- | M] () – C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 07:37:12 | 000,026,489 | —- | M] () – C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 07:37:12 | 000,029,779 | —- | M] () – C:\Windows\Fonts\GlobalSerif.CompositeFont
[2006/11/02 07:37:12 | 000,030,808 | —- | M] () – C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 16:37:34 | 000,000,065 | —- | M] () – C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2009/04/25 04:00:00 | 000,027,136 | —- | M] (CANON INC.) – C:\Windows\System32\spool\prtprocs\w32x86\CNMPD9P.DLL
[2009/04/25 04:00:00 | 000,069,632 | —- | M] (CANON INC.) – C:\Windows\System32\spool\prtprocs\w32x86\CNMPP9P.DLL
[2006/11/02 04:46:04 | 000,032,768 | —- | M] (SEIKO EPSON CORPORATION) – C:\Windows\System32\spool\prtprocs\w32x86\EP0NPP01.DLL
[2007/08/17 20:27:36 | 000,273,920 | —- | M] (Hewlett-Packard Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\hpzpp4x6.dll
[2007/03/28 12:57:34 | 000,274,944 | —- | M] (Hewlett-Packard Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\hpzpp5ha.dll
[2006/11/02 07:35:48 | 000,022,528 | —- | M] (Microsoft Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\jnwppr.dll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >
[2007/02/28 18:16:00 | 000,010,991 | R— | M] () – C:\Windows\VELOCITY.PNG

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2008/12/11 07:40:34 | 000,000,174 | -HS- | M] () – C:\Program Files\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2006/11/02 05:34:05 | 000,008,192 | —- | M] () – C:\Windows\System32\config\COMPONENTS.SAV
[2006/11/02 05:34:05 | 000,020,480 | —- | M] () – C:\Windows\System32\config\DEFAULT.SAV
[2006/11/02 05:34:05 | 000,008,192 | —- | M] () – C:\Windows\System32\config\SECURITY.SAV
[2006/11/02 05:34:08 | 010,133,504 | —- | M] () – C:\Windows\System32\config\SOFTWARE.SAV
[2006/11/02 05:34:08 | 001,826,816 | —- | M] () – C:\Windows\System32\config\SYSTEM.SAV

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2009/07/20 09:52:36 | 000,000,286 | -HS- | M] () – C:\Users\store\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

< %USERPROFILE%\Desktop\*.exe >
[2010/12/12 13:33:15 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\store\Desktop\HiJackThis.exe
[2010/12/12 14:29:28 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\store\Desktop\OTL.exe
[3 C:\Users\store\Desktop\*.tmp files -> C:\Users\store\Desktop\*.tmp -> ]

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >
"NoAutoUpdate" = 0

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-12-10 21:48:13

< End of report >
Hi beth S,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Can you please describe what the issue is that you are having?

You appear to have a conflict with a PCI card…. is this the problem you are having?

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

Also please describe how your computer behaves at the moment.
Hi Tom, Thanks for the offer to help. After I ran the scan with OTL the problem disappeared. So strange ! Do you think I should still do the things you requested above or could it be all set ? Beth
Hi again Tom, Please disregard my last message. I installed the programs you suggested and I removed the items as recommended by the anti-malware program. I pasted the log below. I am not sure if I am having a problem with my PCI card. What would suggest a problem. I dont use it ever. Otherwise, the computer is running fine. Ever since I did the scan with OTL a couple of days ago, I have not had a problem. Thanks again for your help. Beth LOG BELOW Malwarebytes' Anti-Malware 1.50 www.malwarebytes.org Database version: 5340 Windows 6.0.6000 Internet Explorer 8.0.6001.18904 12/16/2010 9:26:31 PM mbam-log-2010-12-16 (21-26-31).txt Scan type: Quick scan Objects scanned: 148657 Time elapsed: 5 minute(s), 57 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 16 Registry Values Infected: 3 Registry Data Items Infected: 1 Folders Infected: 10 Files Infected: 5 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00A6FAF6-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Value: {00A6FAF6-072E-44CF-8957-5838F569A31D} -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00A6FAF6-072E-44cf-8957-5838F569A31D} (Adware.MyWebSearch) -> Value: {00A6FAF6-072E-44cf-8957-5838F569A31D} -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MyWebSearch Plugin (Adware.MyWebSearch) -> Value: MyWebSearch Plugin -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully. Folders Infected: c:\program files\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\funwebproducts\screensaver (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\bar\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\SrchAstt (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\SrchAstt\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\RECYCLER\s-1-5-21-1482476501-1644491937-682003330-1013 (Trojan.Agent) -> Quarantined and deleted successfully. Files Infected: c:\Windows\System32\f3PSSavr.scr (PUP.FunWebProducts) -> Quarantined and deleted successfully. c:\program files\mywebsearch\bar\1.bin\MWSOEMON.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\bar\1.bin\MWSOESTB.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully. c:\RECYCLER\s-1-5-21-1482476501-1644491937-682003330-1013\Desktop.ini (Trojan.Agent) -> Quarantined and deleted successfully.
I cross posted you.

Seeing as how there was a fair amount of adware found… let's run an online scan as a double check.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
Tom, Sorry this took me a while. Here is the log C:\ProgramData\hDhDh06304\hDhDh06304.exe a variant of Win32/Kryptik.IWC trojan C:\Users\All Users\hDhDh06304\hDhDh06304.exe a variant of Win32/Kryptik.IWC trojan C:\Users\store\AppData\Local\VirtualStore\Windows\System32\tapi.nfo Win32/Oficla.F trojan Thanks, Beth
beth S,

Those are more serious than the adware we removed. Let's hit it with a bigger hammer.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Here is the log from Combofix

omboFix 10-12-18.02 - store 12/19/2010 22:21:36.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.2046.1181 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\programdata\hDhDh06304
c:\programdata\hDhDh06304\hDhDh06304
c:\programdata\hDhDh06304\hDhDh06304.exe
c:\users\store\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool
c:\users\store\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool\System Tool 2011.lnk
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.1.inf

.
((((((((((((((((((((((((( Files Created from 2010-11-20 to 2010-12-20 )))))))))))))))))))))))))))))))
.

2010-12-20 03:33 . 2010-12-20 03:34 ——– d—–w- c:\users\store\AppData\Local\temp
2010-12-20 03:33 . 2010-12-20 03:33 ——– d—–w- c:\users\Experience\AppData\Local\temp
2010-12-20 03:33 . 2010-12-20 03:33 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-12-19 22:53 . 2010-12-19 22:53 ——– d—–w- c:\program files\ESET
2010-12-17 19:36 . 2010-11-10 04:33 6273872 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{1E1EB004-B203-4E24-80F6-38382777B89D}\mpengine.dll
2010-12-17 02:16 . 2010-12-17 02:16 ——– d—–w- c:\users\store\AppData\Roaming\Malwarebytes
2010-12-17 02:15 . 2010-11-29 22:42 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-17 02:15 . 2010-12-17 02:15 ——– d—–w- c:\programdata\Malwarebytes
2010-12-17 02:15 . 2010-12-17 02:15 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-12-17 02:15 . 2010-11-29 22:42 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-11-21 22:56 . 2010-11-21 22:56 ——– d—–w- c:\program files\iPod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-19 15:41 . 2009-10-03 11:31 222080 ——w- c:\windows\system32\MpSigStub.exe
2010-09-28 20:44 . 2010-09-28 20:44 41984 —-a-w- c:\windows\system32\drivers\usbaapl.sys
2010-09-28 20:44 . 2010-09-28 20:44 4184352 —-a-w- c:\windows\system32\usbaaplrc.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-05-04 1232896]
"RunSpySweeperScheduleAtStartup"="c:\windows\system32\msfeedssync.exe" [2010-02-23 13312]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-11-02 201728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVRaidService"="c:\windows\system32\nvraidservice.exe" [2007-04-13 185128]
"RtHDVCpl"="RtHDVCpl.exe" [2007-07-06 4669440]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-07-06 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-07-06 8466432]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-07-06 81920]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2007-07-17 64000]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2008-07-29 1398024]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-10-08 47904]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-12-22 67752]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-07 1848648]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-12-12 722256]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2008-01-05 5367664]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-11-29 963976]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan.lnk - c:\program files\McAfee Security Scan\1.0.150\SSScheduler.exe [2009-7-27 199184]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk /k:C *

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"

R3 tmproxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [2008-02-26 648456]
S0 DeepFrz;DeepFrz; [x]
S0 ThwSpace;ThwSpace; [x]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\SymcPCCULaunchSvc.exe [2010-12-14 120248]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe [2009-08-24 126392]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2009-04-02 52624]
S2 tmpreflt;tmpreflt;c:\windows\system32\DRIVERS\tmpreflt.sys [2008-11-26 36368]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08
.
Contents of the 'Scheduled Tasks' folder

2010-12-19 c:\windows\Tasks\User_Feed_Synchronization-{3C3D3F4B-8A7A-49E9-9FDB-6A42A3C67E0E}.job
- c:\windows\system32\msfeedssync.exe [2010-03-31 04:54]
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local
DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} - hxxps://ecampus.phoenix.edu/secure/PhxStudent15.CAB
FF - ProfilePath - c:\users\store\AppData\Roaming\Mozilla\Firefox\Profiles\ao623k5r.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Web Developer: {c45c406e-ab73-11d8-be73-000a95be3b12} - %profile%\extensions\{c45c406e-ab73-11d8-be73-000a95be3b12}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} - c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe
Notify-DfLogon - LogonDll.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-19 22:34
Windows 6.0.6000 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Norton PC Checkup\Engine\2.0.2.506\diMaster.dll\" /prefetch:1"
.
Completion time: 2010-12-19 22:37:15
ComboFix-quarantined-files.txt 2010-12-20 03:37

Pre-Run: 284,112,015,360 bytes free
Post-Run: 284,116,353,024 bytes free

- - End Of File - - 435AE7749CA7F979C3CDAF1E74B4F380
Things are running well - Thanks so much for all of your help. This is the second time I have used you guys (though last time it was called Tom Coyote Forums) and I am always so impressed. You make it so easy to fix a problem. I am not tech savvy at all and I can do it with your instructions. You guys are a god send for computer problems. One thing I am nervous about is having disabled my security to run the programs. What would you suggest I have on my computer for protection ?
beth S,

We only needed to disable the programs to run the tools. You want them working when you're online. There is more information about security programs in the links at the end of this post.

The good news is Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /Uninstall in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

  • Double click on OTL to run it.
  • Click on CleanUp!
  • When done, you will be prompted to restart your computer. Please restart your computer.

Please re-enable any security that was disabled.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:

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