Spyware / Malware / Virus Removal

mshta.exe virus and thinkpoint virus

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BillV Topic Starter

Post #1December 4, 2010, 1:38 PM UTC

I accidently downloaded the Thinkpoint virus and have tried to get rid of it with malwarebytes. It shows that it is gone and the hotfix.exe is not showing up in windows task manager. I did find several instances of mshta.exe files. I ran hijackthis and this is what came up. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 8:21:32 AM, on 12/4/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Documents and Settings\Administrator\My Documents\Downloads\HiJackThis.exe C:\WINDOWS\system32\taskmgr.exe R3 - URLSearchHook: FCToolbarURLSearchHook Class - {fa887e92-8f5f-4ec9-99ca-09be0e4120d6} - C:\Program Files\AddThis Toolbar\Helper.dll R3 - URLSearchHook: (no name) - - (no file) O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: FCTBPos00Pos - {9EBF8AAF-0A31-4786-909A-97A0EF101743} - C:\Program Files\AddThis Toolbar\Toolbar.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: AddThis Toolbar - {B43176CC-4D9E-493B-A636-D9CBFE39C6DA} - C:\Program Files\AddThis Toolbar\Toolbar.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1 O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-21-1004336348-1123561945-839522115-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?') O4 - HKUS\S-1-5-21-1004336348-1123561945-839522115-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: McAfee Security Scan Plus.lnk = ? O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing) – End of file - 7881 bytes any suggestions??? BillV

LDTate

Post #2December 5, 2010, 2:31 PM UTC

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.

Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.

If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.

Please do not delete anything unless instructed to.

I've been seeing some Java infections lately.

Go here and follow the instructions to clear your Java Cache
http://www.java.com/en/download/help/plugin_cache.xml

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
[external image: Posted Image]
When the scan is complete, click OK, then Show Results to view the results.
[external image: Posted Image]
Then click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Also please describe how your computer behaves at the moment.

Please don't attach the scans / logs, use "copy/paste".

BillV

Post #3December 5, 2010, 3:39 PM UTC

Hi, I did as you said and here is the return logs from Malwarebytes. Now, a few tidbits since. I tried to delete files in Java and Java console plug in and it will not let me open up the program. I have tried every way to get it to open but it will not open. The computer will run fine for awhile, but then it begins to almost 'get reinfected' with the font changing (almost like in safe mode) and when I surf the web, I get redirected to random 'garbage websites'. Any thoughts as to a next step? Bill Malwarebytes' Anti-Malware 1.50 www.malwarebytes.org Database version: 5242 Windows 5.1.2600 Service Pack 3 Internet Explorer 6.0.2900.5512 12/5/2010 10:19:47 AM mbam-log-2010-12-05 (10-19-47).txt Scan type: Quick scan Objects scanned: 152301 Time elapsed: 1 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

LDTate

Post #4December 5, 2010, 3:49 PM UTC

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.

Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

Note: If you have SP3, use the SP2 package.
If Vista or Windows 7, skip the Recovery Console part
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

BillV

Post #5December 5, 2010, 4:20 PM UTC

Have to check a bit, but this seems to have helped. Here is the combofix logs.

ComboFix 10-12-04.02 - Administrator 12/05/2010 11:11:02.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3574.3226 [GMT -5:00]
Running from: c:\documents and settings\[removed]\My Documents\Downloads\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Administrator\Application Data\completescan
c:\documents and settings\Administrator\Application Data\install
c:\windows\Tasks\At1.job
c:\windows\Tasks\At10.job
c:\windows\Tasks\At11.job
c:\windows\Tasks\At12.job
c:\windows\Tasks\At13.job
c:\windows\Tasks\At14.job
c:\windows\Tasks\At15.job
c:\windows\Tasks\At16.job
c:\windows\Tasks\At17.job
c:\windows\Tasks\At18.job
c:\windows\Tasks\At19.job
c:\windows\Tasks\At2.job
c:\windows\Tasks\At20.job
c:\windows\Tasks\At21.job
c:\windows\Tasks\At22.job
c:\windows\Tasks\At23.job
c:\windows\Tasks\At24.job
c:\windows\Tasks\At25.job
c:\windows\Tasks\At26.job
c:\windows\Tasks\At27.job
c:\windows\Tasks\At28.job
c:\windows\Tasks\At29.job
c:\windows\Tasks\At3.job
c:\windows\Tasks\At30.job
c:\windows\Tasks\At31.job
c:\windows\Tasks\At32.job
c:\windows\Tasks\At33.job
c:\windows\Tasks\At34.job
c:\windows\Tasks\At35.job
c:\windows\Tasks\At36.job
c:\windows\Tasks\At37.job
c:\windows\Tasks\At38.job
c:\windows\Tasks\At39.job
c:\windows\Tasks\At4.job
c:\windows\Tasks\At40.job
c:\windows\Tasks\At41.job
c:\windows\Tasks\At42.job
c:\windows\Tasks\At43.job
c:\windows\Tasks\At44.job
c:\windows\Tasks\At45.job
c:\windows\Tasks\At46.job
c:\windows\Tasks\At47.job
c:\windows\Tasks\At48.job
c:\windows\Tasks\At5.job
c:\windows\Tasks\At6.job
c:\windows\Tasks\At7.job
c:\windows\Tasks\At8.job
c:\windows\Tasks\At9.job

.
\\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
.
((((((((((((((((((((((((( Files Created from 2010-11-05 to 2010-12-05 )))))))))))))))))))))))))))))))
.

2010-12-05 09:19 . 2010-12-05 09:19 ——– d—–w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2010-12-04 21:27 . 2010-12-04 21:28 ——– d—–w- c:\program files\VideoProfessor
2010-12-04 15:11 . 2010-12-04 15:11 ——– d—–w- c:\windows\system32\wbem\Repository
2010-12-04 14:53 . 2010-12-04 14:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Norton
2010-12-04 14:53 . 2010-12-04 14:54 ——– d—–w- c:\documents and settings\Administrator\Local Settings\Application Data\NPE
2010-12-02 02:31 . 2010-12-02 02:31 ——– d-s—w- c:\documents and settings\NetworkService\UserData
2010-11-30 23:27 . 2010-11-30 23:27 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-11-30 03:32 . 2010-11-29 22:42 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-30 03:32 . 2010-11-29 22:42 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-11-27 19:40 . 2010-11-27 19:40 ——– d—–w- c:\program files\Common Files\Java
2010-11-27 19:09 . 2010-11-27 19:09 ——– d—–w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-11-27 19:09 . 2010-11-30 03:32 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-11-27 19:09 . 2010-11-27 19:09 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-18 16:23 . 2004-08-04 00:56 974848 —-a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2005-07-08 15:59 954368 —-a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2005-07-08 15:59 953856 —-a-w- c:\windows\system32\mfc40u.dll
2010-09-18 06:53 . 2004-08-04 00:56 974848 —-a-w- c:\windows\system32\mfc42.dll
2010-09-09 14:16 . 2004-08-04 00:56 667136 —-a-w- c:\windows\system32\wininet.dll
2010-09-09 14:16 . 2004-08-03 22:59 61952 —-a-w- c:\windows\system32\tdc.ocx
2010-09-09 14:16 . 2004-08-04 00:56 81920 —-a-w- c:\windows\system32\ieencode.dll
2010-09-08 16:49 . 2004-08-03 22:59 369664 —-a-w- c:\windows\system32\html.iec
.

——- Sigcheck ——-

[7] 2010-08-17 . 258DD5D4283FD9F9A7166BE9AE45CE73 . 58880 . . [5.1.2600.6024] . . c:\windows\$hf_mig$\KB2347290\SP3QFE\spoolsv.exe
[7] 2010-08-17 . 60784F891563FB1B767F70117FC2428F . 58880 . . [5.1.2600.6024] . . c:\windows\system32\dllcache\spoolsv.exe
[7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\$NtUninstallKB2347290$\spoolsv.exe
[7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\spoolsv.exe
[7] 2004-08-04 . 7435B108B935E42EA92CA94F59C8E717 . 57856 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\spoolsv.exe

c:\windows\System32\spoolsv.exe … is missing !!
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{fa887e92-8f5f-4ec9-99ca-09be0e4120d6}"= "c:\program files\AddThis Toolbar\Helper.dll" [2010-08-24 243200]

[HKEY_CLASSES_ROOT\clsid\{fa887e92-8f5f-4ec9-99ca-09be0e4120d6}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{4ACB7285-8557-43C3-80DA-22D40B15DC77}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9EBF8AAF-0A31-4786-909A-97A0EF101743}]
2010-08-24 01:26 1499136 —-a-w- c:\program files\AddThis Toolbar\Toolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{B43176CC-4D9E-493B-A636-D9CBFE39C6DA}"= "c:\program files\AddThis Toolbar\Toolbar.dll" [2010-08-24 1499136]

[HKEY_CLASSES_ROOT\clsid\{b43176cc-4d9e-493b-a636-d9cbfe39c6da}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{58E510FE-36D8-4DEF-9385-CD04A1F555A3}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{B43176CC-4D9E-493B-A636-D9CBFE39C6DA}"= "c:\program files\AddThis Toolbar\Toolbar.dll" [2010-08-24 1499136]

[HKEY_CLASSES_ROOT\clsid\{b43176cc-4d9e-493b-a636-d9cbfe39c6da}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{58E510FE-36D8-4DEF-9385-CD04A1F555A3}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-21 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-21 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-21 137752]
"HDAudDeck"="c:\program files\VIA\VIAudioi\HDADeck\HDeck.exe" [2008-08-15 30003200]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-02-27 38768]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-02-27 640376]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-10 149280]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-6-10 525640]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqfxt08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Smart Web Printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\AddThis Toolbar\\TroubleShooter.exe"=
"c:\\Program Files\\AddThis Toolbar\\ToolbarUpdate.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\{FA0F0A01-4631-4161-A6C2-948BF694382E}\\setup\\hpznui01.exe"=

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [8/20/2009 10:35 PM 845184]
S0 lioto;lioto;c:\windows\system32\drivers\axoxakdn.sys –> c:\windows\system32\drivers\axoxakdn.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 7:49 AM 227232]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: intuit.com\ttlc
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rl9ouyoa.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Extension: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Extension: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rl9ouyoa.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rl9ouyoa.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - true
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-05 11:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HDAudDeck = c:\program files\VIA\VIAudioi\HDADeck\HDeck.exe 1????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-12-05 11:16:14
ComboFix-quarantined-files.txt 2010-12-05 16:16

Pre-Run: 482,271,723,520 bytes free
Post-Run: 483,026,448,384 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 29AFDD1D74C379F2F5A200A8A576053A

LDTate

Post #6December 5, 2010, 4:26 PM UTC

Running from: c:\documents and settings\[removed]\My Documents\Downloads\ComboFix.exe

You need to move combofix to your Desktop or this won't work.

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text.

KillAll::

File::
c:\windows\system32\drivers\axoxakdn.sys

Driver::
lioto

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log using Copy / Paste

Also please describe how your computer behaves at the moment.

BillV

Post #7December 5, 2010, 4:48 PM UTC

seems to be running much better…..still cannot clean up Java and my printer won't work. It doesn't recognize the hardware. But, so far the functionality is way better than before. Time will tell though.

ComboFix 10-12-04.02 - Administrator 12/05/2010 11:40:44.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3574.3149 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFscript.txt

FILE ::
"c:\windows\system32\drivers\axoxakdn.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_lioto

((((((((((((((((((((((((( Files Created from 2010-11-05 to 2010-12-05 )))))))))))))))))))))))))))))))
.

2010-12-05 09:19 . 2010-12-05 09:19 ——– d—–w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2010-12-04 21:27 . 2010-12-04 21:28 ——– d—–w- c:\program files\VideoProfessor
2010-12-04 15:11 . 2010-12-04 15:11 ——– d—–w- c:\windows\system32\wbem\Repository
2010-12-04 14:53 . 2010-12-04 14:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Norton
2010-12-04 14:53 . 2010-12-04 14:54 ——– d—–w- c:\documents and settings\Administrator\Local Settings\Application Data\NPE
2010-12-02 02:31 . 2010-12-02 02:31 ——– d-s—w- c:\documents and settings\NetworkService\UserData
2010-11-30 23:27 . 2010-11-30 23:27 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-11-30 03:32 . 2010-11-29 22:42 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-30 03:32 . 2010-11-29 22:42 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-11-27 19:40 . 2010-11-27 19:40 ——– d—–w- c:\program files\Common Files\Java
2010-11-27 19:09 . 2010-11-27 19:09 ——– d—–w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-11-27 19:09 . 2010-11-30 03:32 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-11-27 19:09 . 2010-11-27 19:09 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-18 16:23 . 2004-08-04 00:56 974848 —-a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2005-07-08 15:59 954368 —-a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2005-07-08 15:59 953856 —-a-w- c:\windows\system32\mfc40u.dll
2010-09-18 06:53 . 2004-08-04 00:56 974848 —-a-w- c:\windows\system32\mfc42.dll
2010-09-09 14:16 . 2004-08-04 00:56 667136 —-a-w- c:\windows\system32\wininet.dll
2010-09-09 14:16 . 2004-08-03 22:59 61952 —-a-w- c:\windows\system32\tdc.ocx
2010-09-09 14:16 . 2004-08-04 00:56 81920 —-a-w- c:\windows\system32\ieencode.dll
2010-09-08 16:49 . 2004-08-03 22:59 369664 —-a-w- c:\windows\system32\html.iec
.

——- Sigcheck ——-

[7] 2010-08-17 . 258DD5D4283FD9F9A7166BE9AE45CE73 . 58880 . . [5.1.2600.6024] . . c:\windows\$hf_mig$\KB2347290\SP3QFE\spoolsv.exe
[7] 2010-08-17 . 60784F891563FB1B767F70117FC2428F . 58880 . . [5.1.2600.6024] . . c:\windows\system32\dllcache\spoolsv.exe
[7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\$NtUninstallKB2347290$\spoolsv.exe
[7] 2008-04-14 . D8E14A61ACC1D4A6CD0D38AEBAC7FA3B . 57856 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\spoolsv.exe
[7] 2004-08-04 . 7435B108B935E42EA92CA94F59C8E717 . 57856 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\spoolsv.exe

c:\windows\System32\spoolsv.exe … is missing !!
.
((((((((((((((((((((((((((((( SnapShot@2010-12-05_16.15.15 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-12-05 16:43 . 2010-12-05 16:43 16384 c:\windows\Temp\Perflib_Perfdata_234.dat
+ 2005-07-08 16:00 . 2010-12-05 16:17 68360 c:\windows\system32\perfc009.dat
- 2005-07-08 16:00 . 2010-12-05 16:14 68360 c:\windows\system32\perfc009.dat
+ 2005-07-08 16:00 . 2010-12-05 16:17 435590 c:\windows\system32\perfh009.dat
- 2005-07-08 16:00 . 2010-12-05 16:14 435590 c:\windows\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{fa887e92-8f5f-4ec9-99ca-09be0e4120d6}"= "c:\program files\AddThis Toolbar\Helper.dll" [2010-08-24 243200]

[HKEY_CLASSES_ROOT\clsid\{fa887e92-8f5f-4ec9-99ca-09be0e4120d6}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{4ACB7285-8557-43C3-80DA-22D40B15DC77}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9EBF8AAF-0A31-4786-909A-97A0EF101743}]
2010-08-24 01:26 1499136 —-a-w- c:\program files\AddThis Toolbar\Toolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{B43176CC-4D9E-493B-A636-D9CBFE39C6DA}"= "c:\program files\AddThis Toolbar\Toolbar.dll" [2010-08-24 1499136]

[HKEY_CLASSES_ROOT\clsid\{b43176cc-4d9e-493b-a636-d9cbfe39c6da}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{58E510FE-36D8-4DEF-9385-CD04A1F555A3}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{B43176CC-4D9E-493B-A636-D9CBFE39C6DA}"= "c:\program files\AddThis Toolbar\Toolbar.dll" [2010-08-24 1499136]

[HKEY_CLASSES_ROOT\clsid\{b43176cc-4d9e-493b-a636-d9cbfe39c6da}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{58E510FE-36D8-4DEF-9385-CD04A1F555A3}]
[HKEY_CLASSES_ROOT\FCTB000061107.IEToolbar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-21 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-21 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-21 137752]
"HDAudDeck"="c:\program files\VIA\VIAudioi\HDADeck\HDeck.exe" [2008-08-15 30003200]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-02-27 38768]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-02-27 640376]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-10 149280]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-6-10 525640]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqfxt08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Smart Web Printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\AddThis Toolbar\\TroubleShooter.exe"=
"c:\\Program Files\\AddThis Toolbar\\ToolbarUpdate.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\{FA0F0A01-4631-4161-A6C2-948BF694382E}\\setup\\hpznui01.exe"=

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [8/20/2009 10:35 PM 845184]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 7:49 AM 227232]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: intuit.com\ttlc
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rl9ouyoa.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Extension: Java Quick Starter: [removed] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Extension: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rl9ouyoa.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rl9ouyoa.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - true
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-05 11:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HDAudDeck = c:\program files\VIA\VIAudioi\HDADeck\HDeck.exe 1????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(2036)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\hnetcfg.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2010-12-05 11:45:41 - machine was rebooted
ComboFix-quarantined-files.txt 2010-12-05 16:45
ComboFix2.txt 2010-12-05 16:16

Pre-Run: 483,048,226,816 bytes free
Post-Run: 482,964,418,560 bytes free

- - End Of File - - EB8642EDB59D3C8003C91892A478ED8F

LDTate

Post #8December 5, 2010, 4:52 PM UTC

Go to C:\WINDOWS\ServicePackFiles\i386 find spoolsv.exe and Right Click on spoolsv.exe and select Copy

Go to c:\Windows\system32 Right Click anywhere in the folder and select Paste

It should show one file copied

Go to Administrative Services under Control Panel, etc and start printer spooler

BillV

Post #9December 5, 2010, 5:05 PM UTC

I don't see Administrative Services under Control Panel. The only options are Administrative Tools but when I open that, i don't see anything that remotely looks like the Spool file to click????

BillV

Post #10December 5, 2010, 5:14 PM UTC

Under Administrative Tools, the options are COMPONENT SERVICES, DESKTOP.INI, PERFORMANCE, COMPUTER MANAGEMENT, EVENT VIEWER, SERVICES, LOCAL SECURITY POLICY, and DATA SOURCES. Any suggestions?

LDTate

Post #11December 5, 2010, 11:19 PM UTC

COMPONENT SERVICES > Services > click the Standard button

BillV

Post #12December 5, 2010, 11:29 PM UTC

You are the Master of all Computing!!! Talk about kick rear SUPPORT. Thanks you so much….this system was an absolute train wreck this morning!!! Regards, Bill V

LDTate

Post #13December 5, 2010, 11:31 PM UTC

Good job

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

Click START run
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

For Vista / Windows 7

Click START Search
Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good

Make your Internet Explorer more secure - This can be done by following these simple instructions:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.
WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
Green to go
Yellow for caution
Red to stop
WOT has an addon available for both Firefox and IE.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

LDTate

Post #14December 7, 2010, 4:20 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.

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