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Spyware / Malware / Virus Removal

Can't remove "System Tool 2011" from machine

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Post #1 last edited
Hi,

I suddenly have something called "System Tool 2011" on my machine. I am getting multiple error/alert messages showing supposedly infected files and then a screen askingme to enter credit card info to download the virus removal software. There is also a pop-up window in the lower right-hand side of the screen that says "searchprotocolhost.exe is infected". I can not remove System Tool 2011 from the Add/Remove menu.

Also, I cannot open Outlook Express.

Lastly, there is a full page "warning" on my desktop in bold red letters that says: "WARNING - You're in danger! Your computer is infected with Spyware!", etc, etc.

Please help.

Thanks,
Bruce
==============
Here is my log:
++++++++++++++

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:40:08 PM, on 11/29/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.apsvideo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20101103171757.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [CTAPR2] "C:\Program Files\Creative\Sound Blaster X-Fi\Console Launcher\CTAPR2.exe" /r
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRun] Rundll32 SPIRun.dll,RunDLLEntry
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "c:\Program Files\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 5.0\SetHook.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater6] "C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe"
O4 - HKCU\..\RunOnce: [lLiMp01200] C:\Documents and Settings\All Users\Application Data\lLiMp01200\lLiMp01200.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O4 - Global Startup: WDSmartWare.lnk = C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

–
End of file - 9750 bytes
Post #2 last edited
Posted Image

Here's one of the bad guys:
O4 - HKCU\..\RunOnce: [lLiMp01200] C:\Documents and Settings\All Users\Application Data\lLiMp01200\lLiMp01200.exe


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


I've been seeing some Java infections lately.

Go here and follow the instructions to clear your Java Cache
http://www.java.com/en/download/help/plugin_cache.xml


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.


  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #3
Just to double check, is it OK to do all these things on my machine in Safe Mode? It seems to be the only way I can get it operational. BTW, I am having to download ATF and Anti-Malware from another computer, save to a flash drive and run the flash drive in my infected machine. All OK? I will copy/paste the Anti-Malware log as soon as it has finished running. Bruce
Post #4
The Anti-Malware program has finished and give the following message: "Scan completed successfully. No malicious items were detected." Here's the log: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4052 Windows 5.1.2600 Service Pack 3 (Safe Mode) Internet Explorer 8.0.6001.18702 11/29/2010 3:29:50 PM mbam-log-2010-11-29 (15-29-50).txt Scan type: Quick scan Objects scanned: 123055 Time elapsed: 8 minute(s), 42 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ========================================== I rebooted my machine in normal mode and the System Tool scan came up again along with the same large desktop "WARNING!" message I got before. Was I supposed to delete the 04-HKCU\RunOnce file in HijackThis before I did anything - I didn't. Please advise. Thanks, Bruce
Post #5
open taskmanager and end the proceess for lLiMp01200 if listed



1. All tools MUST be run from the executable. (.exe)
With Admin Rights (Right click on HijackTHis each time you use it, choose "Run as Administrator")



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O4 - HKCU\..\RunOnce: [lLiMp01200] C:\Documents and Settings\All Users\Application Data\lLiMp01200\lLiMp01200.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"



Delete these Files if listed:
C:\Documents and Settings\All Users\Application Data\lLiMp01200\lLiMp01200.exe

Delete these Folders if listed:
C:\Documents and Settings\All Users\Application Data\lLiMp01200

Try to reboot in normal mode now.
Post #7
Lets not call it closed yet.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #8
The computer seems to be running nromally. Here is the ComboFix Log:
——————————————————————————————————

ComboFix 10-11-29.03 - Bruce Moody 11/29/2010 17:48:23.4.4 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3327.2470 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\lLiMp01200
c:\documents and settings\All Users\Application Data\lLiMp01200\lLiMp01200
c:\documents and settings\All Users\Application Data\lLiMp01200\lLiMp01200.exe

.
((((((((((((((((((((((((( Files Created from 2010-10-28 to 2010-11-29 )))))))))))))))))))))))))))))))
.

2010-11-29 20:19 . 2010-11-29 20:19 ——– d—–w- c:\documents and settings\Bruce Moody\Application Data\Malwarebytes
2010-11-29 20:19 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 20:19 . 2010-11-29 20:19 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-11-29 20:19 . 2010-11-29 20:19 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-11-29 20:19 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-11-16 01:21 . 2010-11-16 02:07 ——– d—–w- c:\documents and settings\All Users\Application Data\RegSERVO
2010-11-16 01:20 . 2010-11-16 01:20 ——– d—–w- c:\program files\REGSERVO
2010-11-14 18:17 . 2010-11-14 18:17 ——– d—–w- c:\documents and settings\Bruce Moody\Application Data\Macrovision

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-29 15:50 . 2010-02-05 07:23 94208 —-a-w- c:\windows\DUMP67c2.tmp
2010-10-14 02:28 . 2010-09-10 21:40 9344 —-a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-10-14 02:28 . 2010-09-10 21:40 95600 —-a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-10-14 02:28 . 2010-09-10 21:40 88544 —-a-w- c:\windows\system32\drivers\mfendisk.sys
2010-10-14 02:28 . 2010-09-10 21:40 84264 —-a-w- c:\windows\system32\drivers\mferkdet.sys
2010-10-14 02:28 . 2010-09-10 21:40 84072 —-a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-10-14 02:28 . 2010-09-10 21:40 55840 —-a-w- c:\windows\system32\drivers\cfwids.sys
2010-10-14 02:28 . 2010-09-10 21:40 313288 —-a-w- c:\windows\system32\drivers\mfefirek.sys
2010-10-14 02:28 . 2010-02-05 05:48 52104 —-a-w- c:\windows\system32\drivers\mfebopk.sys
2010-10-14 02:28 . 2010-02-05 05:48 386840 —-a-w- c:\windows\system32\drivers\mfehidk.sys
2010-10-14 02:28 . 2010-02-05 05:48 152960 —-a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-09-18 16:23 . 2008-04-25 16:16 974848 —-a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2008-04-25 16:16 974848 —-a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2008-04-25 16:16 954368 —-a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2008-04-25 16:16 953856 —-a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58 . 2008-04-25 16:16 916480 —-a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58 . 2008-04-25 16:16 43520 —-a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58 . 2008-04-25 16:16 1469440 ——w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51 . 2008-04-25 16:16 285824 —-a-w- c:\windows\system32\atmfd.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-29 61440]
"CTAPR2"="c:\program files\Creative\Sound Blaster X-Fi\Console Launcher\CTAPR2.exe" [2008-08-07 61546]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2009-02-03 237693]
"SPIRun"="SPIRun.dll" [2009-03-05 8704]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-09-11 1779952]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"Desktop Disc Tool"="c:\program files\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"MediaFace Integration"="c:\program files\Fellowes\MediaFACE 5.0\SetHook.exe" [2005-10-27 53248]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-09-30 1193848]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]

c:\documents and settings\Bruce Moody\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2057536]
WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

c:\documents and settings\Default User\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 ahcix86;ahcix86;c:\windows\system32\drivers\ahcix86.sys [2/5/2010 2:27 AM 184848]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [9/10/2010 4:40 PM 84072]
R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [6/9/2009 11:11 AM 155648]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [9/10/2010 4:40 PM 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [9/10/2010 4:40 PM 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [9/10/2010 4:40 PM 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [9/10/2010 4:40 PM 141792]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [11/13/2009 10:28 AM 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [6/16/2009 7:58 AM 20480]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [9/10/2010 4:40 PM 55840]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [9/10/2010 4:40 PM 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [9/10/2010 4:40 PM 88544]
R3 t3;SB Xtreme Audio Notebook;c:\windows\system32\drivers\t3.sys [2/5/2010 12:40 AM 742936]
R3 t3filt;t3filt;c:\windows\system32\drivers\t3filt.sys [2/5/2010 12:40 AM 1803136]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [4/28/2010 6:45 PM 11520]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2/5/2010 12:40 AM 79360]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [9/10/2010 4:40 PM 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [9/10/2010 4:40 PM 84264]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/25/2008 11:16 AM 14336]

— Other Services/Drivers In Memory —

*Deregistered* - mfeavfk01

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-11-28 c:\windows\Tasks\RegSERVO.job
- c:\program files\REGSERVO\RegSERVO.exe [2010-08-19 16:45]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.apsvideo.com/
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
HKCU-Run-AdobeBridge - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-29 17:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
SPIRun = Rundll32 SPIRun.dll,RunDLLEntry?

scanning hidden files …


c:\docume~1\BRUCEM~1\LOCALS~1\Temp\RGID9.tmp 7075 bytes

scan completed successfully
hidden files: 1

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1060)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
.
Completion time: 2010-11-29 17:52:55
ComboFix-quarantined-files.txt 2010-11-29 22:52
ComboFix2.txt 2010-07-29 23:11

Pre-Run: 967,959,072,768 bytes free
Post-Run: 967,942,316,032 bytes free

- - End Of File - - B0F11B81944954DA2965E1853D758FED
Post #9
I'm glad we ran that. You still have some bad guys onboard.

Only a couple leftover temp files.

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

KillAll::

File::
c:\docume~1\BRUCEM~1\LOCALS~1\Temp\RGID9.tmp
c:\windows\DUMP67c2.tmp

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste


Also please describe how your computer behaves at the moment.
Post #10
Computer seems to still be running normally. Here's the log:

ComboFix 10-11-29.03 - Bruce Moody 11/29/2010 18:18:44.5.4 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3327.2570 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Bruce Moody\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active


FILE ::
"c:\docume~1\BRUCEM~1\LOCALS~1\Temp\RGID9.tmp"
"c:\windows\DUMP67c2.tmp"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\DUMP67c2.tmp

.
((((((((((((((((((((((((( Files Created from 2010-10-28 to 2010-11-29 )))))))))))))))))))))))))))))))
.

2010-11-29 20:19 . 2010-11-29 20:19 ——– d—–w- c:\documents and settings\Bruce Moody\Application Data\Malwarebytes
2010-11-29 20:19 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 20:19 . 2010-11-29 20:19 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-11-29 20:19 . 2010-11-29 20:19 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-11-29 20:19 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-11-16 01:21 . 2010-11-16 02:07 ——– d—–w- c:\documents and settings\All Users\Application Data\RegSERVO
2010-11-16 01:20 . 2010-11-16 01:20 ——– d—–w- c:\program files\REGSERVO
2010-11-14 18:17 . 2010-11-14 18:17 ——– d—–w- c:\documents and settings\Bruce Moody\Application Data\Macrovision

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-14 02:28 . 2010-09-10 21:40 9344 —-a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-10-14 02:28 . 2010-09-10 21:40 95600 —-a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-10-14 02:28 . 2010-09-10 21:40 88544 —-a-w- c:\windows\system32\drivers\mfendisk.sys
2010-10-14 02:28 . 2010-09-10 21:40 84264 —-a-w- c:\windows\system32\drivers\mferkdet.sys
2010-10-14 02:28 . 2010-09-10 21:40 84072 —-a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-10-14 02:28 . 2010-09-10 21:40 55840 —-a-w- c:\windows\system32\drivers\cfwids.sys
2010-10-14 02:28 . 2010-09-10 21:40 313288 —-a-w- c:\windows\system32\drivers\mfefirek.sys
2010-10-14 02:28 . 2010-02-05 05:48 52104 —-a-w- c:\windows\system32\drivers\mfebopk.sys
2010-10-14 02:28 . 2010-02-05 05:48 386840 —-a-w- c:\windows\system32\drivers\mfehidk.sys
2010-10-14 02:28 . 2010-02-05 05:48 152960 —-a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-09-18 16:23 . 2008-04-25 16:16 974848 —-a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2008-04-25 16:16 974848 —-a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2008-04-25 16:16 954368 —-a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2008-04-25 16:16 953856 —-a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58 . 2008-04-25 16:16 916480 —-a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58 . 2008-04-25 16:16 43520 —-a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58 . 2008-04-25 16:16 1469440 ——w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51 . 2008-04-25 16:16 285824 —-a-w- c:\windows\system32\atmfd.dll
.

((((((((((((((((((((((((((((( SnapShot@2010-11-29_22.52.01 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-11-29 23:22 . 2010-11-29 23:22 16384 c:\windows\Temp\Perflib_Perfdata_18c.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-29 61440]
"CTAPR2"="c:\program files\Creative\Sound Blaster X-Fi\Console Launcher\CTAPR2.exe" [2008-08-07 61546]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2009-02-03 237693]
"SPIRun"="SPIRun.dll" [2009-03-05 8704]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-09-11 1779952]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"Desktop Disc Tool"="c:\program files\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"MediaFace Integration"="c:\program files\Fellowes\MediaFACE 5.0\SetHook.exe" [2005-10-27 53248]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-09-30 1193848]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]

c:\documents and settings\Bruce Moody\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2057536]
WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

c:\documents and settings\Default User\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 ahcix86;ahcix86;c:\windows\system32\drivers\ahcix86.sys [2/5/2010 2:27 AM 184848]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [9/10/2010 4:40 PM 84072]
R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [6/9/2009 11:11 AM 155648]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [9/10/2010 4:40 PM 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [9/10/2010 4:40 PM 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [9/10/2010 4:40 PM 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [9/10/2010 4:40 PM 141792]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [11/13/2009 10:28 AM 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [6/16/2009 7:58 AM 20480]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [9/10/2010 4:40 PM 55840]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [9/10/2010 4:40 PM 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [9/10/2010 4:40 PM 88544]
R3 t3;SB Xtreme Audio Notebook;c:\windows\system32\drivers\t3.sys [2/5/2010 12:40 AM 742936]
R3 t3filt;t3filt;c:\windows\system32\drivers\t3filt.sys [2/5/2010 12:40 AM 1803136]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [4/28/2010 6:45 PM 11520]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2/5/2010 12:40 AM 79360]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [9/10/2010 4:40 PM 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [9/10/2010 4:40 PM 84264]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/25/2008 11:16 AM 14336]

— Other Services/Drivers In Memory —

*Deregistered* - mfeavfk01

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-11-28 c:\windows\Tasks\RegSERVO.job
- c:\program files\REGSERVO\RegSERVO.exe [2010-08-19 16:45]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.apsvideo.com/
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-29 18:27
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
SPIRun = Rundll32 SPIRun.dll,RunDLLEntry?

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1064)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

- - - - - - - > 'explorer.exe'(3004)
c:\windows\system32\WININET.dll
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Creative\Shared Files\CTAudSvc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\SearchIndexer.exe
c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
c:\windows\system32\Rundll32.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2010-11-29 18:29:07 - machine was rebooted
ComboFix-quarantined-files.txt 2010-11-29 23:29
ComboFix2.txt 2010-11-29 22:52
ComboFix3.txt 2010-07-29 23:11

Pre-Run: 967,960,432,640 bytes free
Post-Run: 967,937,642,496 bytes free

- - End Of File - - 16B5B481F3106027B985CB1EB1B933FD
Post #11
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:
  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

For Vista / Windows 7
  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.


Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.


  • WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    Green to go
    Yellow for caution
    Red to stop
    WOT has an addon available for both Firefox and IE.



  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

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