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Spyware / Malware / Virus Removal

Worst Virus I've Ever Seen

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I'm not sure exactly what I've got, came home to find my laptop shutting down on my fiancée. He said he was on 'Facebook,' and it was running oddly. I wasn't home so I'm not sure exactly how odd. I tried to boot, and for about a week the OS wouldn't even start. Eventually, if I let the computer sit for about two hours, my log in screen would display, I could type my password, and then if I waited about another hour, it would finally display my desktop. I've ran Malware Bytes, Super Anti Spyware, Avast and AVG, and they're not finding anything. The system runs extremely slow, webpages take about five minutes to load, 'This Copy Of Windows is Not Genuine' is now displayed in my bottom right hand screen, right below the taskbar, you can only read that if you try to drag the taskbar down, but this usually causes explorer to crash and the computer shuts down. Half my programs will not run at all. I have four GBs of RAM and I just purchased my computer in January for college. It's a Dell Inspiron, purchased from Best Buy, and I'm one hundred percent sure my copy of Windows 7 is genuine.

I've got my Hijack This log, so hopefully if anyone has any advice or pointers, let me know. Not too sure what I'm doing and any help will be greatly appreciated, I've got to start classes again next month and a working computer is kind of crucial.

Any questions or if more information is needed, please ask.

-Courtney



HIJACK THIS LOG
——————————————–



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:14:05 PM, on 11/28/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Users\Siege\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Users\Siege\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siege\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siege\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siege\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Siege\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 10154 bytes
Post #2
Hello and Posted Image

My name is patndoris. I will be glad to take a look at your log and help you with solving any malware problems. It will be very helpful if you follow these guidelines:
  • Malware logs are often lengthy and can take a lot of time to research and interpret. Please be patient while I review your logs.
  • Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
  • Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Please follow my instructions carefully and in the order they are posted. You may also find it helpful to print out the instructions you receive.
  • Please do not run any scans or install/uninstall any applications or delete anything without being directed to do so.
  • Remember, absence of symptoms does not mean the infection is all gone. Please stick with me till you're given the "all clear".
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • Please reply within 3 days. If I do not hear back from you in that time frame, I will post a reminder for you. Topics with no reply in 4 days are closed!
Please be advised I am still in training, and all of my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advice.
This may cause a delay in response time, but I will do my best to keep it as short as possible.

I will post back shortly with instructions.
Post #3
Hello, patndoris. Thank you so much for your quick reply and your assistance. I also have OTL downloaded so if you'd like those scans, just let me know. Thank you again for helping me, I appreciate it very much!
Post #4
Also, I don't know if this will help or not, but a weird process now runs on my computer labeled ApMsgFwd.exe that I've never seen running before. Not sure if that's important, but I figured I'd mention it.
Post #5
It would appear that you have more than one anti-virus solution on your machine. I can see both AVG and Avast installed. Having more than one anti-virus program on your machine, even if only one is running, can cause conflicts and slowdowns in the performance of the machine. Before continuing on, please completely uninstall one of the programs. The easiest way to do this is to visit one of these pages and use one of the removal tools listed below:
AVG Removal Tool
Avast Uninstall Utility

If you are not prompted to do so after the removal, please reboot your machine.


We Need to Diagnose a Possible Problem with WGA
  • Please download MGADiag and save it to your desktop.
  • Double click the [external image: Posted Image] icon on your desktop.
  • Push [external image: Posted Image]
  • Push [external image: Posted Image]
  • Go to Start -> Run and type in "Notepad"
  • Go to Edit -> Paste in notepad.
  • x out all of the numbers and letters in the line beginning with "Windows Product Key:"
  • Copy and paste that log here.
Post #6
When I tried to run the AVG uninstaller, I get the following message: Installer initialization failed due to following error: Error: Initialization of the language file "C:\Program Files (x86)\AVG\AVG9" failed. Initialization of languages failed or files count is zero. I'm trying to uninstall AVAST! now, but it's taking a bit. About the MGADiag, every time I try to go to that page, it looks like it's loading, then redirects me to about:blank in my browser URL bar. I tried copying the link address, searching MGADiag through Google and clicking the same link, and searching through Microsoft's website to try to reach it, but every time I try to get to that specific page to get the .exe, nothing loads. I'm not sure if it's a problem with Microsoft's website, which I've had happen to me before when I've tried to get drivers from it, or from me. I'm using Google Chrome, but my IE doesn't work. I've got IE8 without add ons, and it doesn't let me make any downloads with it. I've tried to get the updated IE but it won't install. Would you like me to try with Mozilla, or wait and try Microsoft's website again after time to see if it's possibly a problem with them?
Post #7
It appears you have AVG9. If you want to uninstall AVG, please follow the additional uninstall intructions found here.

The Microsoft sites do not work well with Chrome. The best option is IE. If your IE is not working properly you can use Firefox (Mozilla) to download the file.

Since you are using Windows 7, please make sure when you run any of the tools we are working with, to right-click them and choose Run as Administrator.
Post #8
Alright, I've got Avast! completely off. I'm not fond of AVG, so I'd like to take that one off for sure, but you said to remove 'one' so I'm not sure if I should take off AVG now or just wait, so I'll wait until I hear otherwise.

Got MGADiag to run, here's that log:

——————————————————–



Diagnostic Report (1.9.0027.0):
—————————————–
Windows Validation Data–>

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-xxxxx-xxxxx-xxxxx
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {9D56A400-4633-43B0-9D4B-F40CADE97F3B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data–>
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data–>
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data–>
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data–>
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data–>
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Siege\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data–>

Other data–>
Office Details: {9D56A400-4633-43B0-9D4B-F40CADE97F3B}1.9.0027.06.1.7600.2.00010300.0.0.003x64*****-*****-*****-*****-RMV8200359-OEM-8992687-000952S-1-5-21-2981767293-177706486-1172593698Dell Inc.Inspiron 1545 Dell Inc.A1120090827000000.000000+00019BA3607018400F804090409Eastern Standard Time(GMT-05:00)03DELL WN09 109

Spsys.log Content: 0x80070002

Licensing Data–>
Software licensing service version: 6.1.7600.16385

Name: Windows® 7, HomePremium edition
Description: Windows Operating System - Windows® 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3132009
Installation ID: 007584573140743602644223374974929034445532974320392622
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/30/2010 12:51:05 PM

Windows Activation Technologies–>
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:28:2010 21:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data–>
HWID Hash Current: MAAAAAIAAQABAAIAAQABAAAAAQABAAEA6GHUfnZKd6faMwZsdg4oH43vVG3ov0bK

OEM Activation 1.0 Data–>
N/A

OEM Activation 2.0 Data–>
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPm
Post #9
I understand that you don't care for AVG. After we finish removing any malware you can feel free to uninstall it and put back on the anti-virus solution of your choosing. For the time being though, even if it's not your preferred anti-virus, we don't want to leave your machine unprotected. Let's leave AVG alone for now so that we can address the other problems you are having.

Now that you've removed one of the AV programs, let's get an OTL log. I know you said you already have OTL downloaded, so please follow these instructions to do the scans:

OTL Custom Scan

  • Right-click the OTL icon and choose "Run as Administrator" to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on Minimal Output at the top
  • Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
  • Double click inside the Custom Scan box at the bottom
  • A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
  • Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
  • Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

In addition, can you please let me know if you've seen any improvement in the speed since removing one of the anti-virus programs?
Post #10
That's what I figured, not a problem. I downloaded the custom scan through Mozilla, and ran OTL, however, it only gave me one log, nothing labeled extras came up or saved near the OTL,txt. Speed wise, internet pages load a lot faster than they were, though nothing close to how they should be, but system performance is still terrible. Programs take about ten minutes to open after being clicked, and when the computer is restarted, it still takes about an hour and a half for Windows to boot. Posting the OTL.txt now.
Post #11
OTL logfile created on: 11/30/2010 7:51:38 PM - Run 2
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Siege\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 70.00% Memory free
8.00 Gb Paging File | 7.00 Gb Available in Paging File | 83.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.40 Gb Total Space | 70.28 Gb Free Space | 24.80% Space Free | Partition Type: NTFS

Computer Name: UCHIHASASUKE | User Name: Siege | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Siege\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Users\Siege\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe (Google Inc.)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)


========== Modules (SafeList) ==========

MOD - C:\Users\Siege\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV:64bit: - (!SASCORE) – C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE (SUPERAntiSpyware.com)
SRV:64bit: - (wltrysvc) – C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE ()
SRV:64bit: - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (STacSV) – C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe (IDT, Inc.)
SRV - (Apple Mobile Device) – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (FLEXnet Licensing Service) – C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)
SRV - (avg9wd) – C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (avg9emc) – C:\Program Files (x86)\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)
SRV - (clr_optimization_v2.0.50727_32) – C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (IAANTMON) Intel® – C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
SRV - (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter) – C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)


========== Driver Services (SafeList) ==========

DRV:64bit: - (SysInfo) – C:\Windows\SysNative\drivers\SysInfo.sys File not found
DRV:64bit: - (ASPI) – C:\Windows\SysNative\DRIVERS\ASPI32.sys File not found
DRV:64bit: - (USBAAPL64) – C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (AvgTdiA) – C:\Windows\SysNative\drivers\avgtdia.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (AvgMfx64) – C:\Windows\SysNative\drivers\avgmfx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (AvgLdx64) – C:\Windows\SysNative\drivers\avgldx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (SASDIFSV) – C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV:64bit: - (SASKUTIL) – C:\Program Files\SUPERAntiSpyware\saskutil64.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV:64bit: - (sptd) – C:\Windows\SysNative\drivers\sptd.sys ()
DRV:64bit: - (kl1) – C:\Windows\SysNative\drivers\kl1.sys (Kaspersky Lab)
DRV:64bit: - (BCM42RLY) – C:\Windows\SysNative\drivers\bcm42rly.sys (Broadcom Corporation)
DRV:64bit: - (BCM43XX) – C:\Windows\SysNative\drivers\BCMWL664.SYS (Broadcom Corporation)
DRV:64bit: - (amdsata) – C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) – C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (amdsbs) – C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) – C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) – C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (stexstor) – C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (PxHlpa64) – C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)
DRV:64bit: - (STHDA) – C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)
DRV:64bit: - (CtClsFlt) – C:\Windows\SysNative\drivers\CtClsFlt.sys (Creative Technology Ltd.)
DRV:64bit: - (Ntfs) – C:\Windows\SysNative\wbem\ntfs.mof ()
DRV:64bit: - (ebdrv) – C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) – C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) – C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) – C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (iaStor) – C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (igfx) – C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (yukonw7) – C:\Windows\SysNative\drivers\yk62x64.sys (Marvell)
DRV:64bit: - (GEARAspiWDM) – C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (RSUSBSTOR) – C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (ApfiltrService) – C:\Windows\SysNative\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV:64bit: - (WimFltr) – C:\Windows\SysNative\drivers\WimFltr.sys (Microsoft Corporation)
DRV - (adfs) – C:\Windows\SysWow64\drivers\adfs.sys (Adobe Systems, Inc.)
DRV - (ASPI) – C:\Windows\SysWOW64\drivers\ASPI32.SYS (Adaptec)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://g.msn.com/uscon/1 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21

FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files (x86)\AVG\AVG9\Firefox [2010/05/20 00:07:44 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\[removed]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/01/30 00:30:22 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2010/09/09 10:42:18 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2010/09/09 10:42:18 | 000,000,000 | —D | M]

[2010/07/25 00:02:30 | 000,000,000 | —D | M] – C:\Users\Siege\AppData\Roaming\Mozilla\Extensions
[2010/11/29 23:45:04 | 000,000,000 | —D | M] – C:\Users\Siege\AppData\Roaming\Mozilla\Firefox\Profiles\au8e1lqd.default\extensions
[2010/07/25 15:17:07 | 000,000,000 | —D | M] (Zynga Toolbar) – C:\Users\Siege\AppData\Roaming\Mozilla\Firefox\Profiles\au8e1lqd.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}
[2010/08/19 11:10:13 | 000,000,000 | —D | M] – C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/08/19 11:10:13 | 000,000,000 | —D | M] (Java Console) – C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2010/07/17 04:00:04 | 000,423,656 | —- | M] (Sun Microsystems, Inc.) – C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | —- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWow64\Macromed\Flash\NPSWF32_FlashUtil.exe (Adobe Systems, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_21)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = [removed] [removed]
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgppa.dll (AVG Technologies CZ, s.r.o.)
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (avgrssta.dll) - C:\Windows\SysNative\avgrssta.dll (AVG Technologies CZ, s.r.o.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{ed698b73-5530-11df-95ca-0025646e8a35}\Shell - "" = AutoRun
O33 - MountPoints2\{ed698b73-5530-11df-95ca-0025646e8a35}\Shell\AutoRun\command - "" = E:\WD SmartWare.exe – File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*


Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)
Drivers32: VIDC.FMVC - C:\Windows\SysWow64\fmcodec.DLL (Fox Magic Software)
Drivers32: vidc.XVID - xvidvfw.dll File not found

MsConfig:64bit - StartUpFolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe - (Adobe Systems, Inc.)
MsConfig:64bit - StartUpFolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe - (Hewlett-Packard Co.)
MsConfig:64bit - StartUpFolder: C:^Users^Siege^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dell Dock.lnk - C:\PROGRA~1\Dell\DellDock\DellDock.exe - File not found
MsConfig:64bit - StartUpReg: Adobe ARM - hkey= - key= - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
MsConfig:64bit - StartUpReg: Adobe Reader Speed Launcher - hkey= - key= - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
MsConfig:64bit - StartUpReg: AdobeCS4ServiceManager - hkey= - key= - C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe (Adobe Systems Incorporated)
MsConfig:64bit - StartUpReg: avast5 - hkey= - key= - C:\Program Files\Alwil Software\Avast5\avastUI.exe File not found
MsConfig:64bit - StartUpReg: AVG9_TRAY - hkey= - key= - C:\Program Files (x86)\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
MsConfig:64bit - StartUpReg: DAEMON Tools Lite - hkey= - key= - C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe (DT Soft Ltd)
MsConfig:64bit - StartUpReg: Dell Webcam Central - hkey= - key= - C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
MsConfig:64bit - StartUpReg: DellSupportCenter - hkey= - key= - C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
MsConfig:64bit - StartUpReg: Desktop Disc Tool - hkey= - key= - C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
MsConfig:64bit - StartUpReg: Google Update - hkey= - key= - C:\Users\Siege\AppData\Local\Google\Update\GoogleUpdate.exe (Google Inc.)
MsConfig:64bit - StartUpReg: HotKeysCmds - hkey= - key= - C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
MsConfig:64bit - StartUpReg: HP Software Update - hkey= - key= - C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe (Hewlett-Packard)
MsConfig:64bit - StartUpReg: IAAnotif - hkey= - key= - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
MsConfig:64bit - StartUpReg: IgfxTray - hkey= - key= - C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
MsConfig:64bit - StartUpReg: iTunesHelper - hkey= - key= - C:\Program Files (x86)\iTunes\iTunesHelper.exe (Apple Inc.)
MsConfig:64bit - StartUpReg: Persistence - hkey= - key= - C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
MsConfig:64bit - StartUpReg: QuickSet - hkey= - key= - C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
MsConfig:64bit - StartUpReg: QuickTime Task - hkey= - key= - C:\Program Files (x86)\QuickTime\QTTask.exe (Apple Inc.)
MsConfig:64bit - StartUpReg: Skype - hkey= - key= - C:\Program Files (x86)\Skype\Phone\Skype.exe (Skype Technologies S.A.)
MsConfig:64bit - StartUpReg: SunJavaUpdateSched - hkey= - key= - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Sun Microsystems, Inc.)
MsConfig:64bit - StartUpReg: SUPERAntiSpyware - hkey= - key= - C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
MsConfig:64bit - StartUpReg: SysTrayApp - hkey= - key= - C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
MsConfig:64bit - StartUpReg: WinampAgent - hkey= - key= - C:\Program Files (x86)\Winamp\winampa.exe (Nullsoft, Inc.)
MsConfig:64bit - State: "startup" - Reg Error: Key error.
MsConfig:64bit - State: "services" - Reg Error: Key error.
MsConfig:64bit - State: "bootini" - Reg Error: Key error.

SafeBootMin:64bit: !SASCORE - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE (SUPERAntiSpyware.com)
SafeBootMin:64bit: AppMgmt - Service
SafeBootMin:64bit: Base - Driver Group
SafeBootMin:64bit: Boot Bus Extender - Driver Group
SafeBootMin:64bit: Boot file system - Driver Group
SafeBootMin:64bit: File system - Driver Group
SafeBootMin:64bit: Filter - Driver Group
SafeBootMin:64bit: HelpSvc - Service
SafeBootMin:64bit: PCI Configuration - Driver Group
SafeBootMin:64bit: PEVSystemStart - Service
SafeBootMin:64bit: PNP Filter - Driver Group
SafeBootMin:64bit: Primary disk - Driver Group
SafeBootMin:64bit: procexp90.Sys - Driver
SafeBootMin:64bit: sacsvr - Service
SafeBootMin:64bit: SCSI Class - Driver Group
SafeBootMin:64bit: System Bus Extender - Driver Group
SafeBootMin:64bit: vmms - Service
SafeBootMin:64bit: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootMin:64bit: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootMin:64bit: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootMin:64bit: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootMin:64bit: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootMin:64bit: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootMin:64bit: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootMin:64bit: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootMin:64bit: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootMin:64bit: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootMin:64bit: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootMin:64bit: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootMin:64bit: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootMin:64bit: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootMin:64bit: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootMin:64bit: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootMin:64bit: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootMin:64bit: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices
SafeBootMin: AppMgmt - Service
SafeBootMin: Base - Driver Group
SafeBootMin: Boot Bus Extender - Driver Group
SafeBootMin: Boot file system - Driver Group
SafeBootMin: File system - Driver Group
SafeBootMin: Filter - Driver Group
SafeBootMin: HelpSvc - Service
SafeBootMin: PCI Configuration - Driver Group
SafeBootMin: PEVSystemStart - Service
SafeBootMin: PNP Filter - Driver Group
SafeBootMin: Primary disk - Driver Group
SafeBootMin: procexp90.Sys - Driver
SafeBootMin: sacsvr - Service
SafeBootMin: SCSI Class - Driver Group
SafeBootMin: System Bus Extender - Driver Group
SafeBootMin: vmms - Service
SafeBootMin: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootMin: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootMin: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootMin: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootMin: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootMin: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootMin: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootMin: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootMin: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootMin: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootMin: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootMin: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootMin: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootMin: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootMin: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootMin: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootMin: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

SafeBootNet:64bit: !SASCORE - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE (SUPERAntiSpyware.com)
SafeBootNet:64bit: AppMgmt - Service
SafeBootNet:64bit: Base - Driver Group
SafeBootNet:64bit: Boot Bus Extender - Driver Group
SafeBootNet:64bit: Boot file system - Driver Group
SafeBootNet:64bit: File system - Driver Group
SafeBootNet:64bit: Filter - Driver Group
SafeBootNet:64bit: HelpSvc - Service
SafeBootNet:64bit: Messenger - Service
SafeBootNet:64bit: NDIS Wrapper - Driver Group
SafeBootNet:64bit: NetBIOSGroup - Driver Group
SafeBootNet:64bit: NetDDEGroup - Driver Group
SafeBootNet:64bit: Network - Driver Group
SafeBootNet:64bit: NetworkProvider - Driver Group
SafeBootNet:64bit: PCI Configuration - Driver Group
SafeBootNet:64bit: PEVSystemStart - Service
SafeBootNet:64bit: PNP Filter - Driver Group
SafeBootNet:64bit: PNP_TDI - Driver Group
SafeBootNet:64bit: Primary disk - Driver Group
SafeBootNet:64bit: procexp90.Sys - Driver
SafeBootNet:64bit: rdsessmgr - Service
SafeBootNet:64bit: sacsvr - Service
SafeBootNet:64bit: SCSI Class - Driver Group
SafeBootNet:64bit: Streams Drivers - Driver Group
SafeBootNet:64bit: System Bus Extender - Driver Group
SafeBootNet:64bit: TDI - Driver Group
SafeBootNet:64bit: vmms - Service
SafeBootNet:64bit: WinDefend - C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SafeBootNet:64bit: WudfUsbccidDriver - Driver
SafeBootNet:64bit: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootNet:64bit: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootNet:64bit: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootNet:64bit: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootNet:64bit: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootNet:64bit: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootNet:64bit: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootNet:64bit: {4D36E972-E325-11CE-BFC1-08002BE10318} - Net
SafeBootNet:64bit: {4D36E973-E325-11CE-BFC1-08002BE10318} - NetClient
SafeBootNet:64bit: {4D36E974-E325-11CE-BFC1-08002BE10318} - NetService
SafeBootNet:64bit: {4D36E975-E325-11CE-BFC1-08002BE10318} - NetTrans
SafeBootNet:64bit: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootNet:64bit: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootNet:64bit: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootNet:64bit: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootNet:64bit: {50DD5230-BA8A-11D1-BF5D-0000F805F530} - Smart card readers
SafeBootNet:64bit: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootNet:64bit: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootNet:64bit: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootNet:64bit: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootNet:64bit: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootNet:64bit: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices
SafeBootNet: AppMgmt - Service
SafeBootNet: Base - Driver Group
SafeBootNet: Boot Bus Extender - Driver Group
SafeBootNet: Boot file system - Driver Group
SafeBootNet: File system - Driver Group
SafeBootNet: Filter - Driver Group
SafeBootNet: HelpSvc - Service
SafeBootNet: Messenger - Service
SafeBootNet: NDIS Wrapper - Driver Group
SafeBootNet: NetBIOSGroup - Driver Group
SafeBootNet: NetDDEGroup - Driver Group
SafeBootNet: Network - Driver Group
SafeBootNet: NetworkProvider - Driver Group
SafeBootNet: PCI Configuration - Driver Group
SafeBootNet: PEVSystemStart - Service
SafeBootNet: PNP Filter - Driver Group
SafeBootNet: PNP_TDI - Driver Group
SafeBootNet: Primary disk - Driver Group
SafeBootNet: procexp90.Sys - Driver
SafeBootNet: rdsessmgr - Service
SafeBootNet: sacsvr - Service
SafeBootNet: SCSI Class - Driver Group
SafeBootNet: Streams Drivers - Driver Group
SafeBootNet: System Bus Extender - Driver Group
SafeBootNet: TDI - Driver Group
SafeBootNet: vmms - Service
SafeBootNet: WudfUsbccidDriver - Driver
SafeBootNet: {36FC9E60-C465-11CF-8056-444553540000} - Universal Serial Bus controllers
SafeBootNet: {4D36E965-E325-11CE-BFC1-08002BE10318} - CD-ROM Drive
SafeBootNet: {4D36E967-E325-11CE-BFC1-08002BE10318} - DiskDrive
SafeBootNet: {4D36E969-E325-11CE-BFC1-08002BE10318} - Standard floppy disk controller
SafeBootNet: {4D36E96A-E325-11CE-BFC1-08002BE10318} - Hdc
SafeBootNet: {4D36E96B-E325-11CE-BFC1-08002BE10318} - Keyboard
SafeBootNet: {4D36E96F-E325-11CE-BFC1-08002BE10318} - Mouse
SafeBootNet: {4D36E972-E325-11CE-BFC1-08002BE10318} - Net
SafeBootNet: {4D36E973-E325-11CE-BFC1-08002BE10318} - NetClient
SafeBootNet: {4D36E974-E325-11CE-BFC1-08002BE10318} - NetService
SafeBootNet: {4D36E975-E325-11CE-BFC1-08002BE10318} - NetTrans
SafeBootNet: {4D36E977-E325-11CE-BFC1-08002BE10318} - PCMCIA Adapters
SafeBootNet: {4D36E97B-E325-11CE-BFC1-08002BE10318} - SCSIAdapter
SafeBootNet: {4D36E97D-E325-11CE-BFC1-08002BE10318} - System
SafeBootNet: {4D36E980-E325-11CE-BFC1-08002BE10318} - Floppy disk drive
SafeBootNet: {50DD5230-BA8A-11D1-BF5D-0000F805F530} - Smart card readers
SafeBootNet: {533C5B84-EC70-11D2-9505-00C04F79DEAF} - Volume shadow copy
SafeBootNet: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} - IEEE 1394 Bus host controllers
SafeBootNet: {71A27CDD-812A-11D0-BEC7-08002BE2092F} - Volume
SafeBootNet: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA} - Human Interface Devices
SafeBootNet: {D48179BE-EC20-11D1-B6B8-00C04FA372A7} - SBP2 IEEE 1394 Devices
SafeBootNet: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6} - SecurityDevices

ActiveX:64bit: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} - Java (Sun)
ActiveX:64bit: {22d6f312-b0f6-11d0-94ab-0080c74c7e95} - Microsoft Windows Media Player 12.0
ActiveX:64bit: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
ActiveX:64bit: {3af36230-a269-11d1-b5bf-0000f8051515} - Offline Browsing Pack
ActiveX:64bit: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "%ProgramFiles%\Windows Mail\WinMail.exe" OCInstallUserConfigOE
ActiveX:64bit: {44BBA855-CC51-11CF-AAFA-00AA00B6015F} - DirectDrawEx
ActiveX:64bit: {45ea75a0-a269-11d1-b5bf-0000f8051515} - Internet Explorer Help
ActiveX:64bit: {4f645220-306d-11d2-995d-00c04f98bbc9} - Microsoft Windows Script 5.6
ActiveX:64bit: {5fd399c0-a70a-11d1-9948-00c04f98bbc9} - Internet Explorer Setup Tools
ActiveX:64bit: {630b1da0-b465-11d1-9948-00c04f98bbc9} - Browsing Enhancements
ActiveX:64bit: {6BF52A52-394A-11d3-B153-00C04F79FAA6} - Microsoft Windows Media Player
ActiveX:64bit: {6fab99d0-bab8-11d1-994a-00c04f98bbc9} - MSN Site Access
ActiveX:64bit: {7790769C-0471-11d2-AF11-00C04FA35D02} - Address Book 7
ActiveX:64bit: {89820200-ECBD-11cf-8B85-00AA005B4340} - regsvr32.exe /s /n /i:U shell32.dll
ActiveX:64bit: {89820200-ECBD-11cf-8B85-00AA005B4383} - C:\Windows\System32\ie4uinit.exe -BaseSettings
ActiveX:64bit: {89B4C1CD-B018-4511-B0A1-5476DBF70820} - C:\Windows\system32\Rundll32.exe C:\Windows\system32\mscories.dll,Install
ActiveX:64bit: {9381D8F2-0288-11D0-9501-00AA00B911A5} - Dynamic HTML Data Binding
ActiveX:64bit: {C9E9A340-D1F1-11D0-821E-444553540600} - Internet Explorer Core Fonts
ActiveX:64bit: {de5aed00-a4bf-11d1-9948-00c04f98bbc9} - HTML Help
ActiveX:64bit: {E92B03AB-B707-11d2-9CBD-0000F87A369E} - Active Directory Service Interface
ActiveX:64bit: {FEBEF00C-046D-438D-8A88-BF94A6C9E703} - .NET Framework
ActiveX:64bit: >{22d6f312-b0f6-11d0-94ab-0080c74c7e95} - %SystemRoot%\system32\unregmp2.exe /ShowWMP
ActiveX:64bit: >{26923b43-4d38-484f-9b9e-de460746276c} - C:\Windows\System32\ie4uinit.exe -UserIconConfig
ActiveX:64bit: >{60B49E34-C7CC-11D0-8953-00A0C90347FF} - "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
ActiveX: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} - Microsoft VM
ActiveX: {1F5CC93A-48B0-22D2-CA92-960570CFDCE7} - Microsoft Windows Media Player
ActiveX: {22d6f312-b0f6-11d0-94ab-0080c74c7e95} - Microsoft Windows Media Player 12.0
ActiveX: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
ActiveX: {3af36230-a269-11d1-b5bf-0000f8051515} - Offline Browsing Pack
ActiveX: {3B1AEAAD-E9EE-627D-399E-2563D7414476} - Java (Sun)
ActiveX: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "%ProgramFiles(x86)%\Windows Mail\WinMail.exe" OCInstallUserConfigOE
ActiveX: {44BBA855-CC51-11CF-AAFA-00AA00B6015F} - DirectDrawEx
ActiveX: {45ea75a0-a269-11d1-b5bf-0000f8051515} - Internet Explorer Help
ActiveX: {4f645220-306d-11d2-995d-00c04f98bbc9} - Microsoft Windows Script 5.6
ActiveX: {5fd399c0-a70a-11d1-9948-00c04f98bbc9} - Internet Explorer Setup Tools
ActiveX: {630b1da0-b465-11d1-9948-00c04f98bbc9} - Browsing Enhancements
ActiveX: {6BF52A52-394A-11d3-B153-00C04F79FAA6} - Microsoft Windows Media Player
ActiveX: {6fab99d0-bab8-11d1-994a-00c04f98bbc9} - MSN Site Access
ActiveX: {7790769C-0471-11d2-AF11-00C04FA35D02} - Address Book 7
ActiveX: {7C028AF8-F614-47B3-82DA-BA94E41B1089} - .NET Framework
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4340} - regsvr32.exe /s /n /i:U shell32.dll
ActiveX: {89820200-ECBD-11cf-8B85-00AA005B4383} - C:\Windows\SysWOW64\ie4uinit.exe -BaseSettings
ActiveX: {89B4C1CD-B018-4511-B0A1-5476DBF70820} - C:\Windows\SysWOW64\Rundll32.exe C:\Windows\SysWOW64\mscories.dll,Install
ActiveX: {9381D8F2-0288-11D0-9501-00AA00B911A5} - Dynamic HTML Data Binding
ActiveX: {C9E9A340-D1F1-11D0-821E-444553540600} - Internet Explorer Core Fonts
ActiveX: {D27CDB6E-AE6D-11CF-96B8-444553540000} - Adobe Flash Player
ActiveX: {de5aed00-a4bf-11d1-9948-00c04f98bbc9} - HTML Help
ActiveX: {E92B03AB-B707-11d2-9CBD-0000F87A369E} - Active Directory Service Interface
ActiveX: >{22d6f312-b0f6-11d0-94ab-0080c74c7e95} - %SystemRoot%\system32\unregmp2.exe /ShowWMP
ActiveX: >{26923b43-4d38-484f-9b9e-de460746276c} - C:\Windows\SysWOW64\ie4uinit.exe -UserIconConfig
ActiveX: >{60B49E34-C7CC-11D0-8953-00A0C90347FF} - "C:\Windows\SysWOW64\rundll32.exe" "C:\Windows\SysWOW64\iedkcs32.dll",BrandIEActiveSetup SIGNUP

========== Files/Folders - Created Within 30 Days ==========

[2010/11/30 12:52:25 | 000,000,000 | —D | C] – C:\MGADiagToolOutput
[2010/11/30 12:43:51 | 000,000,000 | —D | C] – C:\ProgramData\Office Genuine Advantage
[2010/11/28 22:03:04 | 000,000,000 | —D | C] – C:\Users\Siege\Desktop\backups
[2010/11/28 19:53:49 | 000,575,488 | —- | C] (OldTimer Tools) – C:\Users\Siege\Desktop\OTL.exe
[2010/11/28 01:38:26 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Users\Siege\Desktop\HiJackThis.exe

========== Files - Modified Within 30 Days ==========

[2010/11/30 19:42:00 | 000,000,908 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2981767293-177706486-1172593698-1000UA.job
[2010/11/30 19:34:00 | 000,000,896 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/11/30 15:57:31 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2010/11/30 12:56:09 | 000,019,520 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/11/30 12:56:09 | 000,019,520 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/11/30 09:48:06 | 000,000,892 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/11/30 09:35:04 | 000,000,856 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2981767293-177706486-1172593698-1000Core.job
[2010/11/30 01:49:00 | 3190,050,816 | -HS- | M] () – C:\hiberfil.sys
[2010/11/28 19:54:01 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\Siege\Desktop\OTL.exe
[2010/11/28 01:39:10 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\Siege\Desktop\HiJackThis.exe
[2010/11/27 12:40:43 | 000,713,888 | —- | M] () – C:\Windows\SysNative\PerfStringBackup.INI
[2010/11/27 12:40:43 | 000,615,360 | —- | M] () – C:\Windows\SysNative\perfh009.dat
[2010/11/27 12:40:43 | 000,103,702 | —- | M] () – C:\Windows\SysNative\perfc009.dat
[2010/11/27 01:31:05 | 000,350,400 | —- | M] () – C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2010/09/22 20:31:08 | 000,000,258 | RHS- | C] () – C:\ProgramData\ntuser.pol
[2010/06/04 18:02:00 | 000,000,056 | -H– | C] () – C:\ProgramData\ezsidmv.dat
[2010/05/23 16:44:48 | 000,005,632 | —- | C] () – C:\Users\Siege\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/01/22 18:13:30 | 000,002,121 | —- | C] () – C:\ProgramData\hpzinstall.log
[2010/01/20 19:11:08 | 000,012,042 | —- | C] () – C:\Users\Siege\AppData\Roaming\wklnhst.dat
[2009/07/13 18:42:10 | 000,064,000 | —- | C] () – C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/07 06:27:20 | 000,073,728 | —- | C] () – C:\Windows\SysWow64\vbzlib1.dll

========== LOP Check ==========

[2010/05/23 16:57:23 | 000,000,000 | —D | M] – C:\Users\Siege\AppData\Roaming\Acoustica
[2010/01/30 11:02:16 | 000,000,000 | —D | M] – C:\Users\Siege\AppData\Roaming\DAEMON Tools Lite
[2010/08/02 18:58:16 | 000,000,000 | —D | M] – C:\Users\Siege\AppData\Roaming\Propellerhead Software
[2010/01/20 19:11:09 | 000,000,000 | —D | M] – C:\Users\Siege\AppData\Roaming\Template
[2010/06/01 16:14:35 | 000,032,634 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
Post #12
Let's start with the Windows Genuine problem:
Click on Start, then type in activate windows in the search box. After a few seconds you should see a box that looks like this:

[external image: Posted Image]

Can you please let me know if the activation box shows successful and if that removed the image from the bottom of the screen?


ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.


  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the [external image: Posted Image] button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the [external image: Posted Image] icon on your desktop.
  • Check [external image: Posted Image]
  • Click the [external image: Posted Image] button.
  • Accept any security warnings from your browser.
  • Check [external image: Posted Image]
  • Make sure that the option "Remove found threats" is Unchecked
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push [external image: Posted Image]
  • Push [external image: Posted Image], and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the [external image: Posted Image] button.
  • Push [external image: Posted Image]
Post #13
It read 'Activation Successful.' The computer is still taking about an hour to boot up when restarted or turned on, not sure if that has to do with Windows activation. Programs are opening quicker but if you try to open some of the more complex programs, e.g. iTunes, Mozilla, Photoshop (just opened them to test), it takes about five minutes for them to open. ESET is coming up: Scan results No threats found. Scanned Files: 182530 Infected Files: 0 Cleaned files: 0 Total scan time: 01:44:16 Scan status: Finished. Thank you again for taking the time to help me.
Post #14
If you have CDEmulation drivers installed (such as Daemon Tools, Alcohol120) please follow the instructions below to run DeFogger prior to and after running GMER. If you do not have any CDEmulation drivers installed, you do not need to run DeFogger and you can go right to the instructions to run GMER.

Download DeFogger

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.

Download and Run GMER

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Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

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    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries



I'd also like to have you try something else. We haven't looked at what happens in Safe Mode. I realize booting takes a long time, but it will be helpful to know if there are any differences in Safe Mode vs. normal mode.

Boot your computer in Safe Mode
  • Turn the computer on or Restart the computer
  • As soon as BIOS is loaded, start tapping the F8 key.
  • The Windows Advanced Options Menu appears.
    If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Use the arrow keys to select the Safe Mode with Networking menu option.
  • Press Enter.
  • The computer then begins to start in Safe mode.
  • Log into your usual account
  • Things do move slower in Safe mode, but do some activities and see if there is any difference over what you have been experiencing.
  • When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
Post #15
I'm not sure if I have those drivers or not, so I went ahead and did the Defogger step just in case. No error messages, computer restarted. Took a riddiculously long time to boot up, and even when Windows finally loaded, each icon on the desktop (I have about ten, plus something labeled desktop.ini that keeps appearing) took about five minutes a piece to load. Then I went through the steps for GMER, however I had filled in boxes that were uncheckable where you asked me to uncheck. Also, the 'This Copy is Not Genuine' is back at the bottom. Not sure if you want me to run the Windows Activation again or not.

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