This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Laptop is Running Really Slow. Virus?

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

My laptop has been running extremely slow lately and freezing surfing the web and using MS-WORD.

Here is my Hijack log and OTL logs.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:43:57 AM, on 11/14/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Windows\PLFSetI.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Users\Acer\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Windows\PLFSetL.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Acer\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://m.www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NBAgent] "C:\Program Files\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Acer\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

–
End of file - 8674 bytes



OTL logfile created on: 11/14/2010 1:47:37 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Acer\Desktop
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18943)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 63.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 51.13 Gb Total Space | 9.49 Gb Free Space | 18.57% Space Free | Partition Type: NTFS
Drive D: | 50.89 Gb Total Space | 39.82 Gb Free Space | 78.24% Space Free | Partition Type: NTFS

Computer Name: SATURN | User Name: Acer | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Acer\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe (Google Inc.)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files\Nero\Update\NASvc.exe (Nero AG)
PRC - C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)
PRC - C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
PRC - C:\Program Files\WinZip\WZQKPICK.EXE (WinZip Computing, S.L.)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Users\Acer\AppData\Local\Temp\RtkBtMnt.exe (Realtek Semiconductor Corp.)
PRC - C:\Acer\Empowering Technology\ePower\ePower_DMC.exe (Acer Inc.)
PRC - C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
PRC - C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe (Microsoft Corporation)
PRC - C:\Acer\Empowering Technology\Acer.Empowering.Framework.Supervisor.exe (Acer Inc.)
PRC - C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
PRC - C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
PRC - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe (Egis Incorporated)
PRC - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe (Egis Incorporated)
PRC - C:\Acer\Empowering Technology\eNet\eNMTray.exe (Acer Inc.)
PRC - C:\Acer\Empowering Technology\eNet\eNet Service.exe (Acer Inc.)
PRC - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe ()
PRC - C:\Acer\Mobility Center\MobilityService.exe ()
PRC - C:\Windows\PLFSetI.exe ()
PRC - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe (Acer Inc.)
PRC - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe (acer)
PRC - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe (Acer Inc.)
PRC - C:\Program Files\Synaptics\SynTP\SynTPStart.exe (Synaptics, Inc.)
PRC - C:\Acer\Empowering Technology\eRecovery\eRAgent.exe (Acer Inc.)
PRC - C:\Windows\PLFSetL.exe (sonix)
PRC - C:\Windows\System32\agrsmsvc.exe (Agere Systems)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)


========== Modules (SafeList) ==========

MOD - C:\Users\Acer\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (Apple Mobile Device) – C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (NAUpdate) – C:\Program Files\Nero\Update\NASvc.exe (Nero AG)
SRV - (McComponentHostService) – C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe (McAfee, Inc.)
SRV - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (BcmSqlStartupSvc) – C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe (Microsoft Corporation)
SRV - (eDataSecurity Service) – C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe (Egis Incorporated)
SRV - (eNet Service) – C:\Acer\Empowering Technology\eNet\eNet Service.exe (Acer Inc.)
SRV - (eSettingsService) – C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe ()
SRV - (MobilityService) – C:\Acer\Mobility Center\MobilityService.exe ()
SRV - (eLockService) – C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe (Acer Inc.)
SRV - (WMIService) – C:\Acer\Empowering Technology\ePower\ePowerSvc.exe (acer)
SRV - (eRecoveryService) – C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe (Acer Inc.)
SRV - (AgereModemAudio) – C:\Windows\System32\agrsmsvc.exe (Agere Systems)


========== Driver Services (SafeList) ==========

DRV - (NwlnkFwd) – C:\Windows\System32\DRIVERS\nwlnkfwd.sys File not found
DRV - (NwlnkFlt) – C:\Windows\System32\DRIVERS\nwlnkflt.sys File not found
DRV - (IpInIp) – C:\Windows\System32\DRIVERS\ipinip.sys File not found
DRV - (NTIDrvr) – C:\Windows\System32\drivers\NTIDrvr.sys (NewTech Infosystems, Inc.)
DRV - (atikmdag) – C:\Windows\System32\drivers\atikmdag.sys (ATI Technologies Inc.)
DRV - (MegaSR) – C:\Windows\system32\drivers\megasr.sys (LSI Corporation, Inc.)
DRV - (adpu320) – C:\Windows\system32\drivers\adpu320.sys (Adaptec, Inc.)
DRV - (megasas) – C:\Windows\system32\drivers\megasas.sys (LSI Corporation)
DRV - (adpu160m) – C:\Windows\system32\drivers\adpu160m.sys (Adaptec, Inc.)
DRV - (SiSRaid4) – C:\Windows\system32\drivers\sisraid4.sys (Silicon Integrated Systems)
DRV - (HpCISSs) – C:\Windows\system32\drivers\hpcisss.sys (Hewlett-Packard Company)
DRV - (adpahci) – C:\Windows\system32\drivers\adpahci.sys (Adaptec, Inc.)
DRV - (LSI_SAS) – C:\Windows\system32\drivers\lsi_sas.sys (LSI Logic)
DRV - (ql2300) – C:\Windows\system32\drivers\ql2300.sys (QLogic Corporation)
DRV - (E1G60) Intel® – C:\Windows\System32\drivers\E1G60I32.sys (Intel Corporation)
DRV - (arcsas) – C:\Windows\system32\drivers\arcsas.sys (Adaptec, Inc.)
DRV - (iaStorV) – C:\Windows\system32\drivers\iastorv.sys (Intel Corporation)
DRV - (vsmraid) – C:\Windows\system32\drivers\vsmraid.sys (VIA Technologies Inc.,Ltd)
DRV - (ulsata2) – C:\Windows\system32\drivers\ulsata2.sys (Promise Technology, Inc.)
DRV - (LSI_SCSI) – C:\Windows\system32\drivers\lsi_scsi.sys (LSI Logic)
DRV - (LSI_FC) – C:\Windows\system32\drivers\lsi_fc.sys (LSI Logic)
DRV - (arc) – C:\Windows\system32\drivers\arc.sys (Adaptec, Inc.)
DRV - (NSCIRDA) – C:\Windows\System32\drivers\nscirda.sys (National Semiconductor Corporation)
DRV - (elxstor) – C:\Windows\system32\drivers\elxstor.sys (Emulex)
DRV - (adp94xx) – C:\Windows\system32\drivers\adp94xx.sys (Adaptec, Inc.)
DRV - (nvraid) – C:\Windows\system32\drivers\nvraid.sys (NVIDIA Corporation)
DRV - (nvstor) – C:\Windows\system32\drivers\nvstor.sys (NVIDIA Corporation)
DRV - (uliahci) – C:\Windows\system32\drivers\uliahci.sys (ULi Electronics Inc.)
DRV - (b57nd60x) – C:\Windows\System32\drivers\b57nd60x.sys (Broadcom Corporation)
DRV - (viaide) – C:\Windows\system32\drivers\viaide.sys (VIA Technologies, Inc.)
DRV - (cmdide) – C:\Windows\system32\drivers\cmdide.sys (CMD Technology, Inc.)
DRV - (aliide) – C:\Windows\system32\drivers\aliide.sys (Acer Laboratories Inc.)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) – C:\Windows\System32\drivers\RTKVHDA.sys (Realtek Semiconductor Corp.)
DRV - (psdvdisk) – C:\Windows\System32\drivers\PSDVdisk.sys (Egis Incorporated)
DRV - (PSDFilter) – C:\Windows\system32\DRIVERS\psdfilter.sys (Egis Incorporated)
DRV - (PSDNServ) – C:\Windows\System32\drivers\PSDNServ.sys (Egis Incorporated)
DRV - (BCM43XX) – C:\Windows\System32\drivers\BCMWL6.SYS (Broadcom Corp.)
DRV - (SNP2UVC) USB2.0 PC Camera (SNP2UVC) – C:\Windows\System32\drivers\snp2uvc.sys ()
DRV - (SynTP) – C:\Windows\System32\drivers\SynTP.sys (Synaptics, Inc.)
DRV - (int15) – C:\Acer\Empowering Technology\eRecovery\int15.sys (Acer, Inc.)
DRV - (yukonwlh) – C:\Windows\System32\drivers\yk60x86.sys (Marvell)
DRV - (O2MDRDR) – C:\Windows\system32\DRIVERS\o2media.sys (O2Micro )
DRV - (O2SDRDR) – C:\Windows\system32\DRIVERS\o2sd.sys (O2Micro )
DRV - (AgereSoftModem) – C:\Windows\System32\drivers\AGRSM.sys (Agere Systems)
DRV - (DKbFltr) – C:\Windows\System32\drivers\DKbFltr.sys (Dritek System Inc.)
DRV - (ql40xx) – C:\Windows\system32\drivers\ql40xx.sys (QLogic Corporation)
DRV - (UlSata) – C:\Windows\system32\drivers\ulsata.sys (Promise Technology, Inc.)
DRV - (nfrd960) – C:\Windows\system32\drivers\nfrd960.sys (IBM Corporation)
DRV - (iirsp) – C:\Windows\system32\drivers\iirsp.sys (Intel Corp./ICP vortex GmbH)
DRV - (aic78xx) – C:\Windows\system32\drivers\djsvs.sys (Adaptec, Inc.)
DRV - (iteraid) – C:\Windows\system32\drivers\iteraid.sys (Integrated Technology Express, Inc.)
DRV - (iteatapi) – C:\Windows\system32\drivers\iteatapi.sys (Integrated Technology Express, Inc.)
DRV - (Symc8xx) – C:\Windows\system32\drivers\symc8xx.sys (LSI Logic)
DRV - (Sym_u3) – C:\Windows\system32\drivers\sym_u3.sys (LSI Logic)
DRV - (Mraid35x) – C:\Windows\system32\drivers\mraid35x.sys (LSI Logic Corporation)
DRV - (Sym_hi) – C:\Windows\system32\drivers\sym_hi.sys (LSI Logic)
DRV - (Brserid) Brother MFC Serial Port Interface Driver (WDM) – C:\Windows\system32\drivers\brserid.sys (Brother Industries Ltd.)
DRV - (BrUsbSer) – C:\Windows\system32\drivers\brusbser.sys (Brother Industries Ltd.)
DRV - (BrFiltUp) – C:\Windows\system32\drivers\brfiltup.sys (Brother Industries, Ltd.)
DRV - (BrFiltLo) – C:\Windows\system32\drivers\brfiltlo.sys (Brother Industries, Ltd.)
DRV - (BrSerWdm) – C:\Windows\system32\drivers\brserwdm.sys (Brother Industries Ltd.)
DRV - (BrUsbMdm) – C:\Windows\system32\drivers\brusbmdm.sys (Brother Industries Ltd.)
DRV - (ntrigdigi) – C:\Windows\system32\drivers\ntrigdigi.sys (N-trig Innovative Technologies)
DRV - (AtiPcie) ATI PCI Express (3GIO) – C:\Windows\system32\DRIVERS\AtiPcie.sys (ATI Technologies Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://m.www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: [removed]:11.0.1.400
FF - prefs.js..extensions.enabledItems: {E2883E8F-472F-4fb0-9522-AC9BF37916A7}:1.6.2.91

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/10/28 00:36:21 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/10/28 00:36:21 | 000,000,000 | —D | M]

[2010/07/23 10:30:46 | 000,000,000 | —D | M] – C:\Users\Acer\AppData\Roaming\Mozilla\Extensions
[2010/11/14 01:25:36 | 000,000,000 | —D | M] – C:\Users\Acer\AppData\Roaming\Mozilla\Firefox\Profiles\is3t4ldx.default\extensions
[2010/07/24 10:30:06 | 000,000,000 | —D | M] (Microsoft .NET Framework Assistant) – C:\Users\Acer\AppData\Roaming\Mozilla\Firefox\Profiles\is3t4ldx.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/11/14 01:42:14 | 000,000,000 | —D | M] – C:\Program Files\Mozilla Firefox\extensions
[2010/10/10 12:42:38 | 000,000,000 | —D | M] (Java Console) – C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2010/11/14 01:42:14 | 000,000,000 | —D | M] (Java Console) – C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2010/09/15 04:50:38 | 000,472,808 | —- | M] (Sun Microsystems, Inc.) – C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2006/09/18 15:41:30 | 000,000,761 | —- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (ShowBarObj Class) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll (HiTRUST)
O3 - HKLM\..\Toolbar: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O3 - HKCU\..\Toolbar\ShellBrowser: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477E-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O4 - HKLM..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe ()
O4 - HKLM..\Run: [Acer Product Registration] C:\Program Files\Acer\Acer Registration\ACE1.exe (Leader Technologies)
O4 - HKLM..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe File not found
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe (Egis Incorporated)
O4 - HKLM..\Run: [eRecoveryService] File not found
O4 - HKLM..\Run: [LanguageShortcut] C:\Program Files\CyberLink\PowerDVD\Language\Language.exe ()
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [NBAgent] C:\Program Files\Nero\Nero 10\Nero BackItUp\NBAgent.exe (Nero AG)
O4 - HKLM..\Run: [PLFSetI] C:\Windows\PLFSetI.exe ()
O4 - HKLM..\Run: [PLFSetL] C:\Windows\PLFSetL.exe (sonix)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe (Synaptics, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [ISUSPM Startup] C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe (Macrovision Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLinkedConnections = 1
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img3.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img3.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 15:43:36 | 000,000,024 | —- | M] () - C:\autoexec.bat – [ NTFS ]
O33 - MountPoints2\{1239255d-8e32-11df-9985-000000000000}\Shell\AutoRun\command - "" = F:\setupSNK.exe – File not found
O33 - MountPoints2\{fbbe2f62-d5fe-11de-8308-000000000000}\Shell - "" = AutoRun
O33 - MountPoints2\{fbbe2f62-d5fe-11de-8308-000000000000}\Shell\AutoRun\command - "" = G:\DTSP_Launcher.exe – File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: MSVideo8 - C:\Windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.DIVX - C:\Windows\System32\DivX.dll (DivX, Inc.)
Drivers32: vidc.yv12 - C:\Windows\System32\DivX.dll (DivX, Inc.)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2010/11/14 01:42:11 | 000,153,376 | —- | C] (Sun Microsystems, Inc.) – C:\Windows\System32\javaws.exe
[2010/11/14 01:42:11 | 000,145,184 | —- | C] (Sun Microsystems, Inc.) – C:\Windows\System32\javaw.exe
[2010/11/14 01:42:11 | 000,145,184 | —- | C] (Sun Microsystems, Inc.) – C:\Windows\System32\java.exe
[2010/11/14 01:36:48 | 000,575,488 | —- | C] (OldTimer Tools) – C:\Users\Acer\Desktop\OTL.exe
[2010/11/14 01:23:15 | 000,388,608 | —- | C] (Trend Micro Inc.) – C:\Users\Acer\Desktop\HijackThis.exe
[2010/11/09 01:10:22 | 000,000,000 | —D | C] – C:\Users\Acer\Desktop\House.S07E06.HDTV.XviD-LOL
[2010/10/20 07:37:02 | 000,000,000 | —D | C] – C:\ProgramData\McAfee Security Scan
[2010/10/20 07:36:59 | 000,000,000 | —D | C] – C:\Program Files\McAfee Security Scan
[2010/10/17 20:54:09 | 000,000,000 | —D | C] – C:\Users\Acer\Documents\Hiram's Case Report Articles
[2010/10/17 20:53:38 | 000,000,000 | —D | C] – C:\Users\Acer\Documents\Melissa's Stuff
[2009/01/09 10:51:03 | 000,172,032 | —- | C] ( ) – C:\Windows\System32\rsnp2uvc.dll
[2009/01/09 10:51:03 | 000,053,248 | —- | C] ( ) – C:\Windows\System32\csnp2uvc.dll

========== Files - Modified Within 30 Days ==========

[2010/11/14 01:39:03 | 000,642,392 | —- | M] () – C:\Windows\System32\perfh009.dat
[2010/11/14 01:39:03 | 000,118,872 | —- | M] () – C:\Windows\System32\perfc009.dat
[2010/11/14 01:37:08 | 000,359,929 | —- | M] () – C:\Users\Acer\Desktop\dds.download
[2010/11/14 01:36:53 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\Acer\Desktop\OTL.exe
[2010/11/14 01:32:40 | 000,003,216 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/11/14 01:32:40 | 000,003,216 | -H– | M] () – C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/11/14 01:32:34 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2010/11/14 01:32:29 | 3219,243,008 | -HS- | M] () – C:\hiberfil.sys
[2010/11/14 01:23:17 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\Acer\Desktop\HijackThis.exe
[2010/11/11 02:53:00 | 000,000,904 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2827618718-1531553347-3653665452-1003UA.job
[2010/11/10 02:12:26 | 000,086,528 | —- | M] () – C:\Users\Acer\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/10 01:04:32 | 368,758,784 | —- | M] () – C:\Users\Acer\Desktop\Friday.Night.Lights.S05E02.HDTV.XviD-FAIL.avi
[2010/11/10 01:04:30 | 368,814,080 | —- | M] () – C:\Users\Acer\Desktop\Friday.Night.Lights.S05E01.HDTV.XviD-FAIL.avi
[2010/11/08 22:53:01 | 000,000,852 | —- | M] () – C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2827618718-1531553347-3653665452-1003Core.job
[2010/11/07 00:19:00 | 986,618,748 | —- | M] () – C:\Users\Acer\Desktop\Red 2010 .avi
[2010/10/26 11:46:00 | 000,001,719 | —- | M] () – C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
[2010/10/26 11:46:00 | 000,001,717 | —- | M] () – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
[2010/10/22 01:56:41 | 000,015,424 | —- | M] () – C:\Users\Acer\Desktop\Check sheet for behavior change.docx
[2010/10/22 00:26:59 | 000,014,036 | —- | M] () – C:\Users\Acer\Desktop\edit this please.docx
[2010/10/19 10:41:44 | 000,222,080 | —- | M] (Microsoft Corporation) – C:\Windows\System32\MpSigStub.exe
[2010/10/19 07:33:01 | 000,035,840 | —- | M] () – C:\Users\Acer\Desktop\Bed rest is an inevitable.doc
[2010/10/19 00:29:47 | 000,030,208 | —- | M] () – C:\Users\Acer\Desktop\References.doc

========== Files Created - No Company Name ==========

[2010/11/14 01:37:04 | 000,359,929 | —- | C] () – C:\Users\Acer\Desktop\dds.download
[2010/11/10 02:13:00 | 368,814,080 | —- | C] () – C:\Users\Acer\Desktop\Friday.Night.Lights.S05E01.HDTV.XviD-FAIL.avi
[2010/11/10 02:12:29 | 368,758,784 | —- | C] () – C:\Users\Acer\Desktop\Friday.Night.Lights.S05E02.HDTV.XviD-FAIL.avi
[2010/11/07 02:17:45 | 986,618,748 | —- | C] () – C:\Users\Acer\Desktop\Red 2010 .avi
[2010/10/22 00:26:58 | 000,014,036 | —- | C] () – C:\Users\Acer\Desktop\edit this please.docx
[2010/10/20 20:42:23 | 000,015,424 | —- | C] () – C:\Users\Acer\Desktop\Check sheet for behavior change.docx
[2010/10/20 07:36:59 | 000,001,719 | —- | C] () – C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
[2010/10/20 07:36:59 | 000,001,717 | —- | C] () – C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
[2010/10/13 01:01:08 | 000,000,680 | —- | C] () – C:\Users\Acer\AppData\Local\d3d9caps.dat
[2010/07/14 19:51:54 | 000,000,376 | —- | C] () – C:\Windows\ODBC.INI
[2010/07/14 01:38:58 | 000,165,376 | —- | C] () – C:\Windows\System32\unrar.dll
[2009/01/23 05:40:03 | 000,086,528 | —- | C] () – C:\Users\Acer\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/01/09 10:51:05 | 001,769,984 | —- | C] () – C:\Windows\System32\drivers\snp2uvc.sys
[2009/01/09 10:51:05 | 000,028,160 | —- | C] () – C:\Windows\System32\drivers\sncduvc.sys
[2009/01/09 10:51:04 | 001,769,984 | —- | C] () – C:\Windows\System32\snp2uvc.sys
[2009/01/09 10:51:03 | 000,028,160 | —- | C] () – C:\Windows\System32\sncduvc.sys
[2009/01/09 10:51:03 | 000,000,131 | —- | C] () – C:\Windows\System32\PidList.ini
[2009/01/09 10:51:03 | 000,000,131 | —- | C] () – C:\Windows\PidList.ini
[2008/11/06 10:37:32 | 003,596,288 | —- | C] () – C:\Windows\System32\qt-dx331.dll
[2008/11/06 10:33:02 | 000,012,288 | —- | C] () – C:\Windows\System32\DivXWMPExtType.dll
[2008/08/12 09:50:07 | 000,159,744 | —- | C] () – C:\Windows\System32\atitmmxx.dll
[2008/08/12 07:46:50 | 000,015,656 | —- | C] () – C:\Windows\System32\drivers\int15_64.sys
[2008/08/12 07:46:04 | 000,065,536 | —- | C] () – C:\Windows\System32\NATTraversal.dll
[2008/08/12 07:44:43 | 000,109,890 | —- | C] () – C:\Users\Acer\AppData\Local\edsinstaller.txt-20080812.log
[2008/08/12 07:38:40 | 000,626,688 | —- | C] () – C:\Windows\Image.dll
[2008/03/30 00:41:02 | 000,001,024 | RH– | C] () – C:\Windows\System32\NTIBUN4.dll
[2008/03/29 21:28:22 | 001,060,424 | —- | C] () – C:\Windows\System32\WdfCoInstaller01000.dll
[2008/03/29 21:28:06 | 000,872,448 | —- | C] () – C:\Windows\iconv.dll
[2008/03/29 21:28:06 | 000,743,424 | —- | C] () – C:\Windows\libxml2.dll
[2008/03/29 21:28:05 | 000,000,040 | —- | C] () – C:\Windows\Prelaunch.ini
[2008/03/29 20:51:04 | 000,001,132 | —- | C] () – C:\Windows\RtDefLvl.ini
[2006/11/02 06:35:32 | 000,005,632 | —- | C] () – C:\Windows\System32\sysprepMCE.dll
[2006/11/02 01:40:29 | 000,013,750 | —- | C] () – C:\Windows\System32\pacerprf.ini
[2001/12/26 16:12:30 | 000,065,536 | —- | C] () – C:\Windows\System32\multiplex_vcd.dll
[2001/09/03 23:46:38 | 000,110,592 | —- | C] () – C:\Windows\System32\Hmpg12.dll
[2001/07/30 16:33:56 | 000,118,784 | —- | C] () – C:\Windows\System32\HMPV2_ENC.dll
[2001/07/23 22:04:36 | 000,118,784 | —- | C] () – C:\Windows\System32\HMPV2_ENC_MMX.dll

========== LOP Check ==========

[2008/08/12 07:52:26 | 000,000,000 | —D | M] – C:\Users\Acer\AppData\Roaming\Acer
[2008/08/12 07:52:20 | 000,000,000 | —D | M] – C:\Users\Acer\AppData\Roaming\Leadertech
[2010/11/14 01:31:47 | 000,032,560 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2006/09/18 15:43:36 | 000,000,024 | —- | M] () – C:\autoexec.bat
[2008/01/20 20:24:42 | 000,333,203 | RHS- | M] () – C:\bootmgr
[2008/02/05 17:25:41 | 000,008,192 | R-S- | M] () – C:\BOOTSECT.BAK
[2006/09/18 15:43:37 | 000,000,010 | —- | M] () – C:\config.sys
[2010/11/14 01:32:29 | 3219,243,008 | -HS- | M] () – C:\hiberfil.sys
[2009/01/09 10:47:24 | 000,000,000 | RHS- | M] () – C:\IO.SYS
[2009/01/09 10:47:25 | 000,000,007 | —- | M] () – C:\ISACER.id
[2009/01/09 10:47:24 | 000,000,000 | RHS- | M] () – C:\MSDOS.SYS
[2010/11/14 01:32:27 | 3532,845,056 | -HS- | M] () – C:\pagefile.sys
[2008/05/08 01:30:12 | 000,003,740 | -HS- | M] () – C:\Patch.rev
[2007/09/13 16:59:06 | 000,000,631 | —- | M] () – C:\PDVD.iss
[2008/03/29 23:46:10 | 000,000,152 | RHS- | M] () – C:\preload.rev

< %systemroot%\Fonts\*.com >
[2006/11/02 06:37:12 | 000,026,040 | —- | M] () – C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 06:37:12 | 000,026,489 | —- | M] () – C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 06:37:12 | 000,029,779 | —- | M] () – C:\Windows\Fonts\GlobalSerif.CompositeFont
[2006/11/02 06:37:12 | 000,030,808 | —- | M] () – C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 15:37:34 | 000,000,065 | —- | M] () – C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2006/11/02 06:35:48 | 000,022,528 | —- | M] (Microsoft Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\jnwppr.dll
[2006/10/26 18:58:12 | 000,030,512 | —- | M] (Microsoft Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\mdippr.dll
[2006/10/26 18:56:12 | 000,033,104 | —- | M] (Microsoft Corporation) – C:\Windows\System32\spool\prtprocs\w32x86\msonpppr.dll

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2008/01/20 20:43:21 | 000,000,174 | -HS- | M] () – C:\Program Files\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2008/01/20 21:14:18 | 016,846,848 | —- | M] () – C:\Windows\System32\config\COMPONENTS.SAV
[2008/01/20 21:14:08 | 000,106,496 | —- | M] () – C:\Windows\System32\config\DEFAULT.SAV
[2008/01/20 21:14:18 | 000,020,480 | —- | M] () – C:\Windows\System32\config\SECURITY.SAV
[2006/11/02 04:34:08 | 010,133,504 | —- | M] () – C:\Windows\System32\config\SOFTWARE.SAV
[2006/11/02 04:34:08 | 001,826,816 | —- | M] () – C:\Windows\System32\config\SYSTEM.SAV

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2009/09/27 22:37:05 | 000,000,286 | -HS- | M] () – C:\Users\Acer\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

< %USERPROFILE%\Desktop\*.exe >
[2010/11/14 01:23:17 | 000,388,608 | —- | M] (Trend Micro Inc.) – C:\Users\Acer\Desktop\HijackThis.exe
[2009/07/06 18:39:58 | 004,411,392 | —- | M] (Gabest) – C:\Users\Acer\Desktop\mplayerc.exe
[2010/11/14 01:36:53 | 000,575,488 | —- | M] (OldTimer Tools) – C:\Users\Acer\Desktop\OTL.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-09-16 15:59:31

< End of report >
OTL Extras logfile created on: 11/14/2010 1:47:37 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Acer\Desktop
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18943)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 63.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 51.13 Gb Total Space | 9.49 Gb Free Space | 18.57% Space Free | Partition Type: NTFS
Drive D: | 50.89 Gb Total Space | 39.82 Gb Free Space | 78.24% Space Free | Partition Type: NTFS

Computer Name: SATURN | User Name: Acer | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] – C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
hlpfile [open] – %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] – "C:\Program Files\VideoLAN\VLC\vlc.exe" –started-from-file –playlist-enqueue "%1" ()
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] – "C:\Program Files\VideoLAN\VLC\vlc.exe" –started-from-file –no-playlist-enqueue "%1" ()
Directory [Winamp.Bookmark] – "C:\Program Files\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft)
Directory [Winamp.Enqueue] – "C:\Program Files\Winamp\winamp.exe" /ADD "%1" (Nullsoft)
Directory [Winamp.Play] – "C:\Program Files\Winamp\winamp.exe" "%1" (Nullsoft)
Folder [open] – %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] – %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type – File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{1F9C10D6-CDBE-47A4-A460-D93096F7B3C8}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{04175A52-E684-4287-A18E-8616815CBB7E}" = dir=in | app=c:\program files\cyberlink\powerdvd\powerdvd.exe |
"{32727D98-9C49-4CE1-A61C-27EBDBD3015F}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{37D14387-7800-478D-A3B0-57741A3B1610}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{382D0593-5C2D-4C02-9B92-5525E46E969A}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{3C9D98BF-BFFC-46F9-88DD-345B1378552E}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{65484791-1A74-48D1-A1A6-B2D7E735445C}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{85FFCA30-B763-47E5-8663-803C8E056639}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{A8E78CBF-58A1-4C42-8D4B-8409D93CDCF9}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{C8DE28E7-7460-4602-988F-A13D839761A8}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{05224574-45E6-529E-D28F-58517A0D014D}" = Catalyst Control Center Localization Thai
"{08C8666B-C502-4AB3-B4CB-D74AC42D14FE}" = Nero BackItUp 10 Help (CHM)
"{0CB9668D-F979-4F31-B8B8-67FE90F929F8}" = Bonjour
"{11316260-6666-467B-AC34-183FCB5D4335}" = Acer Mobility Center Plug-In
"{116FF17B-1A30-4FC2-9B01-5BC5BD46B0B3}" = Acer eLock Management
"{13F3917B56CD4C25848BDC69916971BB}" = DivX Converter
"{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}" = NTI CD & DVD-Maker
"{1598034D-7147-432C-8CA8-888E0632D124}" = NTI Backup NOW! 4.7
"{16987E99-C95C-4513-9239-7B44A0A71DB5}" = Nero SoundTrax 10 Help (CHM)
"{16F3EF00-887C-0DEC-2C94-A3469A48DE68}" = Catalyst Control Center Localization Danish
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F7FB68F-52F6-46A3-B42F-38CE46295AE5}" = Nero MediaHub 10
"{237CCB62-8454-43E3-B158-3ACD0134852E}" = High-Definition Video Playback 10
"{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}" = Nero Core Components 10
"{251629BE-4EC9-DA91-E793-20AF9C28E63C}" = ATI Catalyst Install Manager
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java™ 6 Update 22
"{277C1559-4CF7-44FF-8D07-98AA9C13AABD}" = Nero Multimedia Suite 10
"{28751D09-32C3-F547-7984-1B6631FE4A2B}" = Catalyst Control Center Localization Korean
"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
"{2B85EE0A-C326-4E77-5086-C532D7C2AB87}" = Catalyst Control Center Core Implementation
"{329411A0-19F3-4740-874F-17400B126F27}" = Nero Vision 10 Help (CHM)
"{33643918-7957-4839-92C7-EA96CB621A98}" = Nero Express 10 Help (CHM)
"{34490F4E-48D0-492E-8249-B48BECF0537C}" = Nero DiscSpeed 10
"{3594EE90-B157-4519-9E82-8B6F4711A0A1}" = Catalyst Control Center - Branding
"{399C37FB-08AF-493B-BFED-20FBD85EDF7F}" = Acer Crystal Eye Webcam Video Class Camera
"{3D9892BB-A751-4E48-ADC8-E4289956CE1D}" = QuickTime
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{42A30805-0210-8A51-2B37-8FB44F056190}" = Catalyst Control Center Localization Hungarian
"{46EE4F34-8C50-29A1-392F-86FCDA197789}" = Catalyst Control Center Localization Finnish
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4BB1DCED-84D3-47F9-B718-5947E904593E}" = Acer Crystal Eye
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}" = Nero ControlCenter 10 Help (CHM)
"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)
"{555868C6-49FB-484F-BB43-8980651A1B00}" = Nero BurnRights 10 Help (CHM)
"{56B4002F-671C-49F4-984C-C760FE3806B5}" = Microsoft SQL Server VSS Writer
"{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
"{58E5844B-7CE2-413D-83D1-99294BF6C74F}" = Acer ePower Management
"{5F548A02-80BC-404D-BAE6-F05F9BF6B449}" = Nero DiscCopyGadget 10 Help (CHM)
"{62E056C9-E8AC-6956-C6D9-98A82E3CE0CB}" = Catalyst Control Center Graphics Light
"{63AA3EAB-23BB-48B2-9AD0-44F878075604}" = Nero 10 Menu TemplatePack Basic
"{645DEF6F-B828-915C-F655-84D733124870}" = Catalyst Control Center Localization Japanese
"{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}" = Nero Update
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{66049135-9659-4AAD-9169-9CCA269EBB3E}" = Nero InfoTool 10 Help (CHM)
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{68AB6930-5BFF-4FF6-923B-516A91984FE6}" = Nero BackItUp 10
"{6BFAE410-1130-23D8-C42B-B46AF9B8559D}" = Catalyst Control Center Localization Italian
"{6DFB899F-17A2-48F0-A533-ED8D6866CF38}" = Nero Control Center 10
"{6F7EA6CA-79F4-44A0-A370-8E82BB16534A}" = NTI Shadow
"{70550193-1C22-445C-8FA4-564E155DB1A7}" = Nero Express 10
"{7087B028-5164-4A68-9FD4-05E0E846A6B9}" = Acer Crystal Eye Webcam 2.0.6
"{71B2C49D-2ECC-8C4C-0DF8-76FBFD7804A1}" = Catalyst Control Center Localization German
"{73AB6BF4-C06D-8395-6F72-87F2481DE614}" = Catalyst Control Center Localization Swedish
"{767CC44C-9BBC-438D-BAD3-FD4595DD148B}" = VC80CRTRedist - 8.0.50727.762
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{781E64C7-FC5B-2F60-9882-1EF78D586819}" = Catalyst Control Center Localization Chinese Traditional
"{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}" = Acer ScreenSaver
"{7A295D8F-484B-4FFB-89AB-C1FD497591FE}" = Nero WaveEditor 10 Help (CHM)
"{7A5D731D-B4B3-490E-B339-75685712BAAB}" = Nero Burning ROM 10
"{7B15D70E-9449-4CFB-B9BC-798465B2BD5C}" = Norton Internet Security
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX Codec
"{805F40F4-BF12-9054-4348-5ADA0CF77F3D}" = ccc-utility
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{85991ED2-010C-4930-96FA-52F43C2CE98A}" = Apple Mobile Device Support
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{8B510F99-7B01-CFAE-E38A-EE8EE39DB797}" = Catalyst Control Center Localization Greek
"{8ECEC853-5C3D-4B10-B5C7-FF11FF724807}" = Nero Recode 10
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROHYBRIDR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROHYBRIDR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROHYBRIDR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROHYBRIDR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{91F7F3F3-CE80-48C3-8327-7D24A0A5716A}" = iTunes
"{92E25238-61A3-4ACD-A407-3C480EEF47A7}" = Nero RescueAgent 10 Help (CHM)
"{92EC1A84-7FFC-42DF-A8F6-79C21C4765A5}" = Nero DiscCopy Gadget 10
"{943CFD7D-5336-47AF-9418-E02473A5A517}" = Nero BurnRights 10
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9A4297F3-2A51-4ED9-92CA-4BCB8380947E}" = Nero Vision 10
"{9B6B24BE-80E7-46C4-9FA5-B167D5E0F345}" = Nero BurningROM 10 Help (CHM)
"{9EFAD767-D3F0-BB77-3E9B-A5B309413A57}" = Catalyst Control Center Localization Russian
"{A101FC46-E7C0-5C41-1410-5248E02CAAE9}" = Catalyst Control Center Localization Polish
"{A5633652-3795-4829-BB0B-644F0279E279}" = Acer eDataSecurity Management
"{A77255C4-AFCB-44A3-BF0F-2091A71FFD9E}" = Acer Crystal Eye Webcam 2.0.6
"{A939D341-5A04-4E0A-BB55-3E65B386432D}" = Microsoft Office Small Business Connectivity Components
"{A96E97134CA649888820BCDE5E300BBD}" = H.264 Decoder
"{AAC389499AEF40428987B3D30CFC76C9}" = MKV Splitter
"{AB6097D9-D722-4987-BD9E-A076E2848EE2}" = Acer Empowering Technology
"{AC76BA86-7AD7-1033-7B44-A82000000003}" = Adobe Reader 8.2.0
"{AEF9DC35ADDF4825B049ACBFD1C6EB37}" = AAC Decoder
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B2A2514E-AC03-92AA-A1E1-F3A9F057AFB9}" = Catalyst Control Center Localization Dutch
"{B2D328BE-45AD-4D92-96F9-2151490A203E}" = Apple Application Support
"{B32C4059-6E7A-41EF-AD20-56DF1872B923}" = Business Contact Manager for Outlook 2007 SP2
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{B9308129-4971-BCF4-A826-987AD611A5ED}" = Catalyst Control Center Localization Turkish
"{BD68F46D-8A82-4664-8E68-F87C55BDEFD4}" = Microsoft SQL Server Native Client
"{BF839132-BD43-4056-ACBF-4377F4A88E2A}" = Acer ePresentation Management
"{C06554A1-2C1E-4D20-B613-EE62C79927CC}" = Acer eNet Management
"{C18A0418-442A-4186-AF98-D08F5054A2FC}" = Nero DiscSpeed 10 Help (CHM)
"{C2595E16-A445-C6CF-0E3B-25D054D0A1AE}" = TV Guide Lucky Letters
"{C3273C55-E1E4-41FF-8D69-0158090DB8D8}" = Nero CoverDesigner 10 Help (CHM)
"{C3580AC4-C827-4332-B935-9A282ED5BB97}" = Nero Dolby Files 10
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C7309F41-B01A-E8C9-6BBE-7AEC25D3FA13}" = Catalyst Control Center Localization Chinese Standard
"{CAA2EEB2-BE79-4FA6-3D77-7147E25A0DE9}" = ccc-core-static
"{CD95F661-A5C4-44F5-A6AA-ECDD91C240B7}" = WinZip 12.0
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE386A4E-D0DA-4208-8235-BCE43275C694}" = LightScribe 1.4.142.1
"{CE65A9A0-9686-45C6-9098-3C9543A412F0}" = Acer eSettings Management
"{D03B4662-6EC5-98D3-CEE9-FC6D149F17EC}" = Catalyst Control Center Localization Spanish
"{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}" = Microsoft Primary Interoperability Assemblies 2005
"{D6521078-106E-5583-5BF3-031FD2CF4FC4}" = Catalyst Control Center Localization Norwegian
"{DB7C1D4A-08BA-4C7E-A8AA-B7F9BB372DCF}" = Nero Recode 10 Help (CHM)
"{DD1DED37-2486-4F56-8F89-56AA814003F5}" = Acer Crystal Eye Webcam
"{E148ABC2-5199-CB3D-04EF-533CFEFFD4B9}" = Catalyst Control Center Localization Czech
"{E1EE5339-5D32-458F-BAAB-B19F6301BCE2}" = Nero SoundTrax 10
"{E337E787-CF61-4B7B-B84F-509202A54023}" = Nero RescueAgent 10
"{EDCDFAD5-DF80-4600-A493-E9DAD6810230}" = Nero WaveEditor 10
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F412B4AF-388C-4FF5-9B2F-33DB1C536953}" = Nero InfoTool 10
"{F467862A-D9CA-47ED-8D81-B4B3C9399272}" = Nero MediaHub 10 Help (CHM)
"{F5CB822F-B365-43D1-BCC0-4FDA1A2017A7}" = Nero 10 Movie ThemePack Basic
"{F6117F9C-ADB5-4590-9BE4-12C7BEC28702}" = Nero StartSmart 10 Help (CHM)
"{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}" = Nero StartSmart 10
"{FC24097F-F9CF-A7A5-27F5-67DF0E9E27DF}" = Catalyst Control Center Localization Portuguese
"{FCF00A6E-FB58-477A-ABE9-232907105521}" = Nero CoverDesigner 10
"{FFE34BB9-02CD-0328-D578-200ABBFAF746}" = Catalyst Control Center Localization French
"Acer Assist" = Acer Assist
"Acer Registration" = Acer Registration
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Agere Systems Soft Modem" = Agere Systems HDA Modem
"Business Contact Manager" = Business Contact Manager for Outlook 2007 SP2
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"DVD Shrink_is1" = DVD Shrink 3.2
"ENTERPRISE" = Microsoft Office Enterprise 2007
"GridVista" = Acer GridVista
"InstallShield_{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}" = NTI CD & DVD-Maker
"InstallShield_{1598034D-7147-432C-8CA8-888E0632D124}" = NTI Backup NOW! 4.7
"InstallShield_{6F7EA6CA-79F4-44A0-A370-8E82BB16534A}" = NTI Shadow
"KLiteCodecPack_is1" = K-Lite Codec Pack 6.1.0 (Standard)
"LManager" = Launch Manager
"Magic ISO Maker v5.4 (build 0239)" = Magic ISO Maker v5.4 (build 0239)
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft SQL Server 2005" = Microsoft SQL Server 2005
"Mozilla Firefox (3.6.12)" = Mozilla Firefox (3.6.12)
"PROHYBRIDR" = 2007 Microsoft Office system
"RealPlayer 6.0" = RealPlayer
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TV Guide Lucky Letters" = TV Guide Lucky Letters (remove only)
"VLC media player" = VLC media player 1.1.0
"Winamp" = Winamp

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 11/5/2010 3:32:23 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 4742

Error - 11/5/2010 3:32:23 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 4742

Error - 11/5/2010 3:33:07 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/5/2010 3:33:07 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 49234

Error - 11/5/2010 3:33:07 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 49234

Error - 11/5/2010 3:33:10 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/5/2010 3:33:10 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 51917

Error - 11/5/2010 3:33:10 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 51917

Error - 11/5/2010 3:33:12 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 11/5/2010 3:33:12 AM | Computer Name = Saturn | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 53820

[ OSession Events ]
Error - 12/27/2009 6:33:14 PM | Computer Name = Acer-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application
Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6215.1000. This session
lasted 126 seconds with 0 seconds of active time. This session ended with a crash.

Error - 10/1/2010 5:48:12 PM | Computer Name = Saturn | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6541.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 121
seconds with 60 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 12/18/2009 3:01:22 PM | Computer Name = Acer-PC | Source = HTTP | ID = 15016
Description =

Error - 12/18/2009 3:01:43 PM | Computer Name = Acer-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 12/18/2009 3:01:56 PM | Computer Name = Acer-PC | Source = DCOM | ID = 10000
Description =

Error - 12/19/2009 1:52:45 PM | Computer Name = Acer-PC | Source = HTTP | ID = 15016
Description =

Error - 12/19/2009 1:53:09 PM | Computer Name = Acer-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 12/19/2009 1:53:18 PM | Computer Name = Acer-PC | Source = DCOM | ID = 10000
Description =

Error - 12/20/2009 1:23:34 PM | Computer Name = Acer-PC | Source = HTTP | ID = 15016
Description =

Error - 12/20/2009 1:23:54 PM | Computer Name = Acer-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 12/20/2009 1:24:09 PM | Computer Name = Acer-PC | Source = DCOM | ID = 10000
Description =

Error - 12/22/2009 2:30:14 AM | Computer Name = Acer-PC | Source = HTTP | ID = 15016
Description =


< End of report >
DDS (Ver_10-11-10.01) - NTFSx86 Run by [removed] at 1:54:11.18 on Sun 11/14/2010 Internet Explorer: 8.0.6001.18943 BrowserJavaVersion: 1.6.0_22 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3069.1645 [GMT -6:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\system32\Ati2evxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\Ati2evxx.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Synaptics\SynTP\SynTPStart.exe C:\Windows\PLFSetI.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Windows\system32\agrsmsvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe C:\Users\Acer\AppData\Local\Temp\RtkBtMnt.exe C:\Acer\Empowering Technology\eNet\eNet Service.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe C:\Acer\Mobility Center\MobilityService.exe C:\Program Files\Nero\Update\NASvc.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe C:\Acer\Empowering Technology\ePower\ePowerSvc.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\taskeng.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Launch Manager\LManager.exe C:\Windows\PLFSetL.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Program Files\iPod\bin\iPodService.exe C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Acer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\wuauclt.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\vssvc.exe c:\program files\windows defender\MpCmdRun.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Acer\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://m.www.yahoo.com/ mStart Page = hxxp://en.us.acer.yahoo.com mDefault_Page_URL = hxxp://en.us.acer.yahoo.com uInternet Settings,ProxyOverride = *.local BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll uRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe uRun: [Google Update] "c:\users\acer\appdata\local\google\update\GoogleUpdate.exe" /c mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" mRun: [PLFSetI] c:\windows\PLFSetI.exe mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe" mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe" mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\x86\eDSloader.exe mRun: [eRecoveryService] mRun: [LManager] c:\progra~1\launch~1\LManager.exe mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe mRun: [PLFSetL] c:\windows\PLFSetL.exe mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [NBAgent] "c:\program files\nero\nero 10\nero backitup\NBAgent.exe" /WinStart mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE mPolicies-system: EnableUIADesktopToggle = 0 (0x0) mPolicies-system: EnableLinkedConnections = 1 (0x1) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab ================= FIREFOX =================== FF - ProfilePath - c:\users\acer\appdata\roaming\mozilla\firefox\profiles\is3t4ldx.default\ FF - component: c:\program files\mozilla firefox\extensions\[removed]\components\kavlinkfilter.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\users\acer\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll FF - plugin: c:\users\acer\appdata\roaming\mozilla\firefox\profiles\is3t4ldx.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqz9s", true); // Traditional c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqs8s", true); // Simplified c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–j6w193g", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4a87g", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7c0a67fbc", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7cvafr", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kpry57d", true); // Traditional c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kprw13d", true); // Simplified ============= SERVICES / DRIVERS =============== R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-8-12 39680] R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2008-8-12 35712] R2 NAUpdate;Nero Update;c:\program files\nero\update\NASvc.exe [2010-3-25 490280] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712] S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232] =============== Created Last 30 ================ 2010-11-14 07:53:04 6146896 —-a-w- c:\progra~2\microsoft\windows defender\definition updates\{f0e48cf9-c108-4a0c-9d6d-93cef6fa11df}\mpengine.dll 2010-10-20 13:37:02 ——– d—–w- c:\progra~2\McAfee Security Scan 2010-10-20 13:36:59 ——– d—–w- c:\program files\McAfee Security Scan ==================== Find3M ==================== 2010-10-19 16:41:44 222080 ——w- c:\windows\system32\MpSigStub.exe 2010-09-15 10:50:37 472808 —-a-w- c:\windows\system32\deployJava1.dll 2010-08-17 13:32:33 126464 —-a-w- c:\windows\system32\spoolsv.exe ============= FINISH: 1:54:38.32 =============== 📎Attach.zip
Posted Image

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")



The issues with your computer that you list, doesn't appear to be related to Malware/Spyware/Virus but we can have a look.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
[external image: Posted Image]
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
computer seems to be running a little faster. Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 5131 Windows 6.0.6001 Service Pack 1 Internet Explorer 8.0.6001.18943 11/16/2010 9:25:59 PM mbam-log-2010-11-16 (21-25-59).txt Scan type: Quick scan Objects scanned: 142753 Time elapsed: 10 minute(s), 19 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
We can run another tool.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
computer seems to be running fine.



ComboFix 10-11-20.03 - Acer 11/20/2010 18:22:39.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3069.1896 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2010-10-21 to 2010-11-21 )))))))))))))))))))))))))))))))
.

2010-11-21 00:28 . 2010-11-21 00:28 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-11-17 19:53 . 2010-11-17 19:55 ——– d—–w- c:\users\Acer\AppData\Local\Adobe
2010-11-17 19:49 . 2010-10-07 23:21 6146896 —-a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{EDB72695-F71A-4A7E-97B9-23CA1BE7E1FB}\mpengine.dll
2010-11-17 19:31 . 2010-11-17 19:32 ——– d–h–w- c:\users\Acer\AppData\Local\acer eNM
2010-11-17 03:00 . 2010-11-17 03:00 ——– d—–w- c:\users\Acer\AppData\Roaming\Malwarebytes
2010-11-17 02:59 . 2010-04-29 21:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-17 02:59 . 2010-11-17 02:59 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-11-17 02:59 . 2010-11-17 02:59 ——– d—–w- c:\programdata\Malwarebytes
2010-11-17 02:59 . 2010-04-29 21:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-19 16:41 . 2010-10-13 04:53 222080 ——w- c:\windows\system32\MpSigStub.exe
2010-09-15 10:50 . 2010-10-10 18:42 472808 —-a-w- c:\windows\system32\deployJava1.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-01-03 07:00 39472 —-a-w- c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2006-05-16 213936]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-05-16 213936]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Google Update"="c:\users\Acer\AppData\Local\Google\Update\GoogleUpdate.exe" [2009-01-21 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-08 4853760]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-07 102400]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"PLFSetI"="c:\windows\PLFSetI.exe" [2007-10-23 200704]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2008-01-22 81920]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-10-11 62760]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-01-03 521776]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-01-07 858632]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392]
"PLFSetL"="c:\windows\PLFSetL.exe" [2007-07-05 94208]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-05-02 198160]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
"NBAgent"="c:\program files\Nero\Nero 10\Nero BackItUp\NBAgent.exe" [2010-03-26 1234216]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2008-3-29 535336]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-1-14 525664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
S0 O2MDRDR;O2MDRDR;c:\windows\system32\DRIVERS\o2media.sys [2007-04-03 39680]
S0 O2SDRDR;O2SDRDR;c:\windows\system32\DRIVERS\o2sd.sys [2007-04-03 35712]
S2 NAUpdate;Nero Update;c:\program files\Nero\Update\NASvc.exe [2010-03-25 490280]

.
Contents of the 'Scheduled Tasks' folder

2010-11-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2827618718-1531553347-3653665452-1003Core.job
- c:\users\Acer\AppData\Local\Google\Update\GoogleUpdate.exe [2009-01-21 05:40]

2010-11-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2827618718-1531553347-3653665452-1003UA.job
- c:\users\Acer\AppData\Local\Google\Update\GoogleUpdate.exe [2009-01-21 05:40]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://m.www.yahoo.com/
mStart Page = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Acer\AppData\Roaming\Mozilla\Firefox\Profiles\is3t4ldx.default\
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: c:\users\Acer\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqz9s", true); // Traditional
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–fiqs8s", true); // Simplified
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–j6w193g", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4a87g", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7c0a67fbc", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbqly7cvafr", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kpry57d", true); // Traditional
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–kprw13d", true); // Simplified
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-eRecoveryService - (no file)
HKLM-Run-Acer Tour Reminder - c:\acer\AcerTour\Reminder.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-20 18:28
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'Explorer.exe'(2988)
c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
c:\acer\Empowering Technology\EPOWER\SysHook.dll
.
Completion time: 2010-11-20 18:30:30
ComboFix-quarantined-files.txt 2010-11-21 00:30

Pre-Run: 8,949,567,488 bytes free
Post-Run: 8,570,675,200 bytes free

- - End Of File - - 16DA2220A5EE8882DA179D6E8CF63E29
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:
  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

For Vista / Windows 7
  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.


Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.


  • WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    Green to go
    Yellow for caution
    Red to stop
    WOT has an addon available for both Firefox and IE.



  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI