Problems remaining after virus removal

i don't think that's the correct program pulsebabe and you'll need to uninstall pc matic, all we need is an overdrive scan.. sorry but that page is confusing, pc matic is a program they sell to keep a pc running at it's best and not something people really need in my opinion.

Security Low Tracking Cookies 1 Tracking Cookies found Remove Junk Files Temporary Files 98.32 MB 50 MB Junk Files Internet Cache 69.42 MB 50 MB Junk Files System Restore Files 12,307.00 MB 0 MB Internet HTTP Internet Settings Unoptimized Optimized Internet TCP Internet Settings Unoptimized Optimized Internet dns_settings Unoptimized Optimized Internet afd_settings Unoptimized Optimized Startup Programs Intel® Common User Interface Enabled Disabled Startup Programs Intel® Common User Interface Enabled Disabled Startup Programs Intel® Common User Interface Enabled Disabled Startup Programs GrooveMonitor Utility Enabled Disabled Startup Programs Brother Status Monitor Application Enabled Disabled Startup Programs Adobe Acrobat Enabled Disabled Startup Programs Java™ Platform SE Auto Updater 2 0 Enabled Disabled Disk Most Fragmented Files 768 frags 500 frags Disk Most Fragmented Files 764 frags 500 frags Disk Most Fragmented Files 739 frags 500 frags Disk Most Fragmented Files 533 frags 500 frags Disk File Fragmentation 17.68% 10% Disk Data Fragmentation 47.81% 10% Other Drivers Realtek High Definition Audio 6.0.1.5599 4/9/2008 Realtek High Definition Audio 6.0.1.5904 7/28/2009 Other Services Test Automatic Other Services Test Automatic Other Services Test Automatic Other Services Test Automatic Memory Utilization Memory Speed 4,558 MB/s 6,005 MB/s Advice Adobe Reader Advice Adobe Reader 9.4.0 Replace Adobe Reader This list provides a quick and easy view of all issues with your PC, big and small. The items designated with a red circle are the ones that can be fixed automatically by PC Matic by hitting the Fix All button. The items marked with a yellow circle are pieces of advice for better performances or fixes that cannot be automated.

if you hit fix all does it fix anything or say you have to buy the full program(don't buy it) did you see my reply above??

your reply came thru after i pasted all that in, so i closed the results down and didnt hit fix. can i manually do any of what it suggests or does it not need doing?

ok its done but its not allowing me to save the report anywhere. its found 26 fixes and 2 advice items. do i click to fix all?

I see what you mean about 'saving the report" as I just ran the test myself (first time) and 'results' are all over the place


Yes, click to fix all and after it is finished completely, re-boot and run the test again



These points are important:

Under 'Summary' make a note of anything still marked with a red 'X'.

Under 'Drivers', make a note of any drivers with a red 'X' (means they need upgrading).

Under 'Performance' make a note of anything still marked with a red 'X'

Cheers,
Lee

http://www.pcpitstop.com/betapit/sec.asp?conid=23982043

heres the link, btw it asked me for internet speeds but i had to put unknown as ive absolutely no idea what im on now. im with talktalk if that helps?

im getting confused now, i uninstalled that program as per terrys instruction and ran the overdrive test, ive posted the page url above. there isnt a fix button on this program just a lot of tabs with the results, no idea what to do now?

ive cleared my cookies cos thats the only thing i knew what to do!

Pulsebabe, You were correct to not hit fix. that was for a paid product PCMatic, which is a fine program for general optimizing, but we would rather do the same "fixes" manually here with help from our forum techs. (In general, automatic fix utilities can make too many mistakes and/or fix some things that you didn't want changed). Please be patient while the folks here review your Overdrive Results. Best Regards

don't worry about pc matic and it's results, nothing there that i would say was a problem, and we can manually do those fixes if needed, must admit tho i'm a bit concerned about the low cpu and memory scores, but have no idea what to do to fix them if it's decided that's where your problems lay. i'm beginning to think it may be best to completely remove and re-install ie.

really ? that concerns me too cos i bought this pc cos of its large memory and i dont have any games or nonsense on here that should take up too much capacity??? i dont have any dvds to save everything on my pc or even know how to do that for me to reinstall ie. as far as i know to reinstall ie id have to do that with toshiba using their remote access? have to also say i was concerned to see that this pc is a few years old too, i got it brand new last november/december

why isn't your anti virus program running?

it should be,, im using avira at themoment as recommended by mowman on the other forum. i usually use avg but since the virus problems i removed that. is there something in avira that i need to click to make it run in realtime as im sure its all checked? i may just go back to avg at least its uncomplicated! from what i can see its all active

lets wait for doug to have a good look he understands the results better, i was surprised to see 2 ie processes and nothing else like your anti-virus.

ok but dougs gone off for now. im getting worried my system may not be all its meant to be and my guarantee runs out very soon! avira is mentioned under the software tab