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Please help me - log added from HijackThis

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Hi My computer browser seems to be running slightly quicker, although typing is slow. how bad is it? i am always super careful is there anyway of knowing how i got it? many thnaks for your help. kittengn ComboFix 10-10-12.03 - Gina Travel laptop 18/10/2010 8:25.5.2 - x86 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3069.1785 [GMT 1:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe Command switches used :: c:\users\Gina Travel laptop\Desktop\CFScript.txt SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} FILE :: "c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll" . ((((((((((((((((((((((((( Files Created from 2010-09-18 to 2010-10-18 ))))))))))))))))))))))))))))))) . 2010-10-18 07:48 . 2010-10-18 07:49 ——– d—–w- c:\users\Gina Travel laptop\AppData\Local\temp 2010-10-18 07:48 . 2010-10-18 07:48 ——– d—–w- c:\users\Default\AppData\Local\temp 2010-10-15 10:18 . 2010-10-15 10:18 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Malwarebytes 2010-10-15 10:17 . 2010-04-29 14:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-10-15 10:17 . 2010-10-15 10:17 ——– d—–w- c:\programdata\Malwarebytes 2010-10-15 10:17 . 2010-04-29 14:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-10-14 14:29 . 2010-10-14 14:32 34560 —-a-w- c:\windows\system32\drivers\Normandy.sys 2010-10-12 12:21 . 2010-10-12 17:32 ——– d—–w- c:\program files\Windows Live Safety Center 2010-10-12 09:35 . 2010-10-12 09:35 ——– d—–w- c:\program files\Common Files\Adobe 2010-10-11 20:29 . 2010-10-11 20:31 ——– d—–w- c:\users\Gina Travel laptop\tmp 2010-10-11 20:29 . 2010-10-11 20:30 ——– d—–w- c:\users\Gina Travel laptop\windows 2010-10-09 15:08 . 2010-10-09 16:16 ——– d—–w- c:\users\Gina Travel laptop\system32 2010-10-09 13:36 . 2010-10-09 13:36 104960 –sha-r- c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll 2010-10-09 12:16 . 2010-10-09 12:16 ——– d—–w- c:\programdata\DivX 2010-10-08 09:13 . 2010-10-08 09:13 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Tific 2010-10-07 08:53 . 2010-10-12 17:33 ——– d—–w- c:\users\Gina Travel laptop\AppData\Local\CrashDumps 2010-10-01 14:48 . 2010-10-01 14:48 ——– d—–w- c:\program files\iPod 2010-10-01 14:48 . 2010-10-01 14:49 ——– d—–w- c:\program files\iTunes 2010-10-01 14:34 . 2010-10-01 14:35 ——– d—–w- c:\program files\Bonjour 2010-09-29 10:16 . 2010-06-22 13:30 2048 —-a-w- c:\windows\system32\tzres.dll 2010-09-29 10:16 . 2010-08-26 04:23 13312 —-a-w- c:\program files\Internet Explorer\iecompat.dll 2010-09-28 13:29 . 2010-09-28 18:42 ——– d—–w- c:\program files\Angle Interactive 2010-09-28 10:00 . 2010-10-02 21:59 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Pamela 2010-09-27 17:13 . 2010-09-27 17:13 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\MultiExtractor 2010-09-27 15:32 . 2010-09-27 15:33 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\vlc 2010-09-27 15:32 . 2010-09-27 15:32 ——– d—–w- c:\program files\Babylon 2010-09-27 15:32 . 2010-09-27 15:32 ——– d—–w- c:\program files\Video Player 2010-09-22 17:10 . 2010-09-22 17:10 103864 —-a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll 2010-09-22 17:10 . 2010-09-22 17:10 103864 —-a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll 2010-09-21 21:17 . 2010-09-23 16:39 ——– d—–w- c:\windows\system32\drivers\N360\0403000.005 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-09-25 16:41 . 2009-09-25 16:41 1044480 —-a-w- c:\program files\mozilla firefox\plugins\libdivx.dll 2009-09-25 16:41 . 2009-09-25 16:41 200704 —-a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll 2010-07-07 18:49 . 2009-06-22 09:55 119808 —-a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll 2006-05-03 09:06 163328 –sh–r- c:\windows\System32\flvDX.dll 2007-02-21 10:47 31232 –sh–r- c:\windows\System32\msfDX.dll 2008-03-16 12:30 216064 –sh–r- c:\windows\System32\nbDX.dll . (((((((((((((((((((((((((((((((((((((((((((( Look ))))))))))))))))))))))))))))))))))))))))))))))))))))))))) . —- Directory of c:\users\Gina Travel laptop\system32 —- —- Directory of c:\users\Gina Travel laptop\windows —- ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay] @="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}" [HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}] 2007-04-16 22:13 721408 —-a-w- c:\program files\Fingerprint Reader Suite\farchns.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen] @="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}" [HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}] 2007-04-16 22:13 721408 —-a-w- c:\program files\Fingerprint Reader Suite\farchns.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-09-02 13351304] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-06-15 39408] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "Shockwave Updater"="c:\windows\system32\Adobe\Shockwave 11\SwHelper_1151601.exe" [2009-07-31 468408] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-16 13793824] "NVHotkey"="c:\windows\system32\nvHotkey.dll" [2009-06-16 92704] "ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-12-08 1173384] "Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2010-02-02 126976] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-07 30192] "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-31 202256] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288] "Malwarebytes Anti-Malware (reboot)"="c:\users\Gina Travel laptop\Desktop\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952] c:\users\Gina Travel laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ BBC iPlayer Desktop.lnk - c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe [2010-4-6 95232] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) "DisableCAD"= 1 (0x1) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2009-10-29 11:39 16680 —-a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus] 2007-04-16 22:04 86528 —-a-w- c:\windows\System32\psqlpwd.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux2"=wdmaud.drv [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Notification Packages REG_MULTI_SZ scecli psqlpwd [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] @="Service" [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk] path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup backupExtension=.CommonStartup [HKLM\~\startupfolder\C:^Users^Gina Travel laptop^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk] path=c:\users\Gina Travel laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk backup=c:\windows\pss\BBC iPlayer Desktop.lnk.Startup backupExtension=.Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher] 2010-09-23 03:47 35760 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe] 2008-01-21 02:25 125952 —-a-w- c:\windows\ehome\ehtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search] 2010-07-07 18:49 30192 —-a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Quick Search Box] 2010-02-02 18:09 126976 —-a-w- c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor] 2008-10-25 10:44 31072 —-a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISTray] 2008-12-08 12:33 1173384 —-a-w- c:\program files\Spyware Doctor\pctsTray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] 2010-09-24 01:10 421160 —-a-w- c:\program files\iTunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon] 2009-06-16 10:27 13793824 —-a-w- c:\windows\System32\nvcpl.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey] 2009-06-16 10:27 92704 —-a-w- c:\windows\System32\nvhotkey.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter] 2009-06-16 10:27 92704 —-a-w- c:\windows\System32\nvmctray.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc] 2009-06-16 10:27 768544 —-a-w- c:\windows\System32\nvsvc.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe] 2007-05-09 16:01 36864 —-a-w- c:\windows\OEM02Mon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService] 2007-11-01 14:39 189736 ——w- c:\program files\Dell\MediaDirect\PCMService.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PSQLLauncher] 2007-04-16 21:50 49168 —-a-w- c:\program files\Fingerprint Reader Suite\launcher.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] 2010-09-08 10:17 421888 —-a-w- c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype] 2010-09-02 14:15 13351304 —-a-r- c:\program files\Skype\Phone\Skype.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] 2009-07-25 04:23 149280 —-a-w- c:\program files\Java\jre6\bin\jusched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg] 2009-06-15 11:14 39408 —-a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh] 2007-10-26 14:39 1029416 —-a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] 2010-03-31 16:37 202256 —-a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender] 2008-01-21 02:23 1008184 —-a-w- c:\program files\Windows Defender\MSASCui.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 gupdate1c9edaabaf2f670;Google Update Service (gupdate1c9edaabaf2f670);c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 133104] R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-07-07 30192] R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2007-11-02 18176] R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2007-01-22 7680] R3 Normandy;Normandy SR2; [x] R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [x] R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504] S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-04-03 130936] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0403000.005\SYMDS.SYS [2010-02-04 328752] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0403000.005\SYMEFA.SYS [2010-04-22 173104] S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20101001.001\BHDrvx86.sys [2010-09-01 692272] S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0403000.005\ccHPx86.sys [2010-02-26 501888] S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20101015.003\IDSvix86.sys [2010-10-13 353840] S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0403000.005\Ironx86.SYS [2010-04-29 116784] S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS [2010-05-06 339504] S2 N360;Norton 360;c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe [2010-02-26 126392] S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2009-01-07 348752] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712] S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448] — Other Services/Drivers In Memory — *Deregistered* - mchInjDrv [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache bthsvcs REG_MULTI_SZ BthServ . Contents of the 'Scheduled Tasks' folder 2010-10-18 c:\windows\Tasks\Google Software Updater.job - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-06-15 11:14] 2010-10-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 11:16] 2010-10-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 11:16] 2010-10-15 c:\windows\Tasks\Norton Security Scan for Gina Travel laptop.job - c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.3.0.44\Nss.exe [2009-07-17 15:45] 2010-10-18 c:\windows\Tasks\User_Feed_Synchronization-{A574ECAA-7249-47E4-9D16-F321D9B4DF39}.job - c:\windows\system32\msfeedssync.exe [2010-08-12 04:24] . . ——- Supplementary Scan ——- . uStart Page = hxxp://www.google.com/ig uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360] "ImagePath"="\"c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\4.3.0.5\diMaster.dll\" /prefetch:1" . ——————— LOCKED REGISTRY KEYS ——————— [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . ——————— DLLs Loaded Under Running Processes ——————— - - - - - - - > 'lsass.exe'(676) c:\windows\system32\psqlpwd.dll c:\program files\Fingerprint Reader Suite\homefus2.dll c:\program files\Fingerprint Reader Suite\infra.dll - - - - - - - > 'Explorer.exe'(516) c:\program files\Fingerprint Reader Suite\farchns.dll c:\program files\Fingerprint Reader Suite\infra.dll c:\windows\System32\SyncCenter.dll . Completion time: 2010-10-18 08:58:27 ComboFix-quarantined-files.txt 2010-10-18 07:58 ComboFix2.txt 2010-10-17 07:34 ComboFix3.txt 2010-10-16 10:47 ComboFix4.txt 2010-10-15 10:12 ComboFix5.txt 2010-10-18 07:21 Pre-Run: 147,273,125,888 bytes free Post-Run: 147,139,559,424 bytes free - - End Of File - - 207B95D84F1635F0AFB8546519ED7770
kittengn:

It's not bad at all. We just have one file being stubborn - Please do this for me:

Open Notepad and copy/paste the text in the quotebox below into it:

@echo off
swxcacls "c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll" >log.txt
start notepad log.txt


Save this as peek.bat Choose to "Save type as - All Files"
It should look like this: [external image: Posted Image]
Double click on peek.bat & allow it to run. A notepad file will open. Copy that information into your next reply, please.
SteelWerX Extended Configuration Access Control Lists Written by Bobbi Flekman 2006 © ******************************************************************************* File: c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll Permissions: ******************************************************************************* Username Type Permissions Inheritance ******************************************************************************* \Everyone Allowed Special (EB86) This Folder/File Only No Auditing set Owner: GinaTravelLaptop (GinaTravella-PC\Gina Travel laptop)
kittengn:

I need you to run another script, but this time from the Safe Mode - here are instructions for you:

🖼Click to load external image (Posted Image) Open Notepad Go to Start> All Programs> Accessories> Notepad ( this will only work with Notepad ) and copy all the text inside the Codebox by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above http://

http://forums.whatthetech.com/index.php?showtopic=115024
Collect::
c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll
Folder::
c:\users\Gina Travel laptop\windows
c:\users\Gina Travel laptop\system32
Reboot::

Save this as CFScript to your desktop.

Please boot into the Safe Mode with Networking. Restart your computer and tap the f8 key while it's booting. That should get you to an Advanced Boot Options screen. From there, select Safe Mode with Networking. Once running in the safe mode, do this to run the script:

Drag the CFScript into ComboFix.exe as you see in the screenshot below.

[external image: Posted Image]


This will start ComboFix again. ComboFix will reboot your PC - Please direct the reboot to the Safe Mode with Networking as well

Please include the following in your next post:
  • ComboFix log
Hi Stupid here aka kittengn i went straight to the bottom of the page as normal and followed the instructions not realising our correspondance had now gone to 2 pages. I basically did the instruction for 18th at 1.42am again. doh! so stupid so sorry hope that hasnt ruined things. realised mistake and did what you asked in your last post. here is the log - ComboFix 10-10-19.02 - Gina Travel laptop 20/10/2010 10:21:55.7.2 - x86 NETWORK Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3069.2322 [GMT 1:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe Command switches used :: c:\users\Gina Travel laptop\Desktop\CFScript.txt SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} file zipped: c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\users\Gina Travel laptop\AppData\Roaming\olesvr32C.dll c:\users\Gina Travel laptop\system32 c:\users\Gina Travel laptop\windows . ((((((((((((((((((((((((( Files Created from 2010-09-20 to 2010-10-20 ))))))))))))))))))))))))))))))) . 2010-10-20 09:29 . 2010-10-20 09:39 ——– d—–w- c:\users\Gina Travel laptop\AppData\Local\temp 2010-10-20 09:29 . 2010-10-20 09:29 ——– d—–w- c:\users\Default\AppData\Local\temp 2010-10-20 09:18 . 2010-10-20 09:19 ——– d—–w- C:\32788R22FWJFW 2010-10-15 10:18 . 2010-10-15 10:18 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Malwarebytes 2010-10-15 10:17 . 2010-04-29 14:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-10-15 10:17 . 2010-10-15 10:17 ——– d—–w- c:\programdata\Malwarebytes 2010-10-15 10:17 . 2010-04-29 14:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-10-14 14:29 . 2010-10-14 14:32 34560 —-a-w- c:\windows\system32\drivers\Normandy.sys 2010-10-12 12:21 . 2010-10-12 17:32 ——– d—–w- c:\program files\Windows Live Safety Center 2010-10-12 09:35 . 2010-10-12 09:35 ——– d—–w- c:\program files\Common Files\Adobe 2010-10-11 20:29 . 2010-10-11 20:31 ——– d—–w- c:\users\Gina Travel laptop\tmp 2010-10-09 12:16 . 2010-10-09 12:16 ——– d—–w- c:\programdata\DivX 2010-10-08 09:13 . 2010-10-08 09:13 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Tific 2010-10-07 08:53 . 2010-10-12 17:33 ——– d—–w- c:\users\Gina Travel laptop\AppData\Local\CrashDumps 2010-10-01 14:48 . 2010-10-01 14:48 ——– d—–w- c:\program files\iPod 2010-10-01 14:48 . 2010-10-01 14:49 ——– d—–w- c:\program files\iTunes 2010-10-01 14:34 . 2010-10-01 14:35 ——– d—–w- c:\program files\Bonjour 2010-09-29 10:16 . 2010-06-22 13:30 2048 —-a-w- c:\windows\system32\tzres.dll 2010-09-29 10:16 . 2010-08-26 04:23 13312 —-a-w- c:\program files\Internet Explorer\iecompat.dll 2010-09-28 13:29 . 2010-09-28 18:42 ——– d—–w- c:\program files\Angle Interactive 2010-09-28 10:00 . 2010-10-02 21:59 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Pamela 2010-09-27 17:13 . 2010-09-27 17:13 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\MultiExtractor 2010-09-27 15:32 . 2010-09-27 15:33 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\vlc 2010-09-27 15:32 . 2010-09-27 15:32 ——– d—–w- c:\program files\Babylon 2010-09-27 15:32 . 2010-09-27 15:32 ——– d—–w- c:\program files\Video Player 2010-09-22 17:10 . 2010-09-22 17:10 103864 —-a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll 2010-09-22 17:10 . 2010-09-22 17:10 103864 —-a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll 2010-09-21 21:17 . 2010-09-23 16:39 ——– d—–w- c:\windows\system32\drivers\N360\0403000.005 . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-09-25 16:41 . 2009-09-25 16:41 1044480 —-a-w- c:\program files\mozilla firefox\plugins\libdivx.dll 2009-09-25 16:41 . 2009-09-25 16:41 200704 —-a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll 2010-07-07 18:49 . 2009-06-22 09:55 119808 —-a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll 2006-05-03 09:06 163328 –sh–r- c:\windows\System32\flvDX.dll 2007-02-21 10:47 31232 –sh–r- c:\windows\System32\msfDX.dll 2008-03-16 12:30 216064 –sh–r- c:\windows\System32\nbDX.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay] @="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}" [HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}] 2007-04-16 22:13 721408 —-a-w- c:\program files\Fingerprint Reader Suite\farchns.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen] @="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}" [HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}] 2007-04-16 22:13 721408 —-a-w- c:\program files\Fingerprint Reader Suite\farchns.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-09-02 13351304] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-06-15 39408] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "Shockwave Updater"="c:\windows\system32\Adobe\Shockwave 11\SwHelper_1151601.exe" [2009-07-31 468408] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-16 13793824] "NVHotkey"="c:\windows\system32\nvHotkey.dll" [2009-06-16 92704] "ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-12-08 1173384] "Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2010-02-02 126976] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-07 30192] "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-31 202256] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288] "Malwarebytes Anti-Malware (reboot)"="c:\users\Gina Travel laptop\Desktop\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "GrpConv"="grpconv -o" [X] c:\users\Gina Travel laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ BBC iPlayer Desktop.lnk - c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe [2010-4-6 95232] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) "DisableCAD"= 1 (0x1) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2009-10-29 11:39 16680 —-a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus] 2007-04-16 22:04 86528 —-a-w- c:\windows\System32\psqlpwd.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux2"=wdmaud.drv [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Notification Packages REG_MULTI_SZ scecli psqlpwd [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] @="Service" [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk] path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup backupExtension=.CommonStartup [HKLM\~\startupfolder\C:^Users^Gina Travel laptop^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk] path=c:\users\Gina Travel laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk backup=c:\windows\pss\BBC iPlayer Desktop.lnk.Startup backupExtension=.Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher] 2010-09-23 03:47 35760 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe] 2008-01-21 02:25 125952 —-a-w- c:\windows\ehome\ehtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search] 2010-07-07 18:49 30192 —-a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Quick Search Box] 2010-02-02 18:09 126976 —-a-w- c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor] 2008-10-25 10:44 31072 —-a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISTray] 2008-12-08 12:33 1173384 —-a-w- c:\program files\Spyware Doctor\pctsTray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] 2010-09-24 01:10 421160 —-a-w- c:\program files\iTunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon] 2009-06-16 10:27 13793824 —-a-w- c:\windows\System32\nvcpl.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey] 2009-06-16 10:27 92704 —-a-w- c:\windows\System32\nvhotkey.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter] 2009-06-16 10:27 92704 —-a-w- c:\windows\System32\nvmctray.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc] 2009-06-16 10:27 768544 —-a-w- c:\windows\System32\nvsvc.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe] 2007-05-09 16:01 36864 —-a-w- c:\windows\OEM02Mon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService] 2007-11-01 14:39 189736 ——w- c:\program files\Dell\MediaDirect\PCMService.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PSQLLauncher] 2007-04-16 21:50 49168 —-a-w- c:\program files\Fingerprint Reader Suite\launcher.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] 2010-09-08 10:17 421888 —-a-w- c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype] 2010-09-02 14:15 13351304 —-a-r- c:\program files\Skype\Phone\Skype.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] 2009-07-25 04:23 149280 —-a-w- c:\program files\Java\jre6\bin\jusched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg] 2009-06-15 11:14 39408 —-a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh] 2007-10-26 14:39 1029416 —-a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] 2010-03-31 16:37 202256 —-a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender] 2008-01-21 02:23 1008184 —-a-w- c:\program files\Windows Defender\MSASCui.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 R1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20101001.001\BHDrvx86.sys [2010-09-01 692272] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0403000.005\ccHPx86.sys [2010-02-26 501888] R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20101019.001\IDSvix86.sys [2010-10-19 353840] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0403000.005\Ironx86.SYS [2010-04-29 116784] R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS [2010-05-06 339504] R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 gupdate1c9edaabaf2f670;Google Update Service (gupdate1c9edaabaf2f670);c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 133104] R2 N360;Norton 360;c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe [2010-02-26 126392] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448] R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-07-07 30192] R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2007-11-02 18176] R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2007-01-22 7680] R3 Normandy;Normandy SR2; [x] R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [x] R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504] S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-04-03 130936] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0403000.005\SYMDS.SYS [2010-02-04 328752] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0403000.005\SYMEFA.SYS [2010-04-22 173104] S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2009-01-07 348752] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712] — Other Services/Drivers In Memory — *NewlyCreated* - ECACHE [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache bthsvcs REG_MULTI_SZ BthServ . Contents of the 'Scheduled Tasks' folder 2010-10-20 c:\windows\Tasks\Google Software Updater.job - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-06-15 11:14] 2010-10-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 11:16] 2010-10-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 11:16] 2010-10-15 c:\windows\Tasks\Norton Security Scan for Gina Travel laptop.job - c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.3.0.44\Nss.exe [2009-07-17 15:45] 2010-10-20 c:\windows\Tasks\User_Feed_Synchronization-{A574ECAA-7249-47E4-9D16-F321D9B4DF39}.job - c:\windows\system32\msfeedssync.exe [2010-08-12 04:24] . . ——- Supplementary Scan ——- . uStart Page = hxxp://www.google.com/ig uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html . - - - - ORPHANS REMOVED - - - - HKLM-RunOnce- - (no file) [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360] "ImagePath"="\"c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\4.3.0.5\diMaster.dll\" /prefetch:1" . ——————— LOCKED REGISTRY KEYS ——————— [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . ——————— DLLs Loaded Under Running Processes ——————— - - - - - - - > 'lsass.exe'(644) c:\windows\system32\psqlpwd.dll c:\program files\Fingerprint Reader Suite\homefus2.dll c:\program files\Fingerprint Reader Suite\infra.dll - - - - - - - > 'Explorer.exe'(852) c:\program files\Fingerprint Reader Suite\farchns.dll c:\program files\Fingerprint Reader Suite\infra.dll c:\windows\system32\imapi2.dll c:\windows\system32\ACTXPRXY.DLL c:\windows\System32\QAgent.dll c:\windows\system32\bthprops.cpl . ———————— Other Running Processes ———————— . c:\windows\servicing\TrustedInstaller.exe c:\program files\Spyware Doctor\pctsSvc.exe . ************************************************************************** . Completion time: 2010-10-20 10:44:29 - machine was rebooted ComboFix-quarantined-files.txt 2010-10-20 09:44 ComboFix2.txt 2010-10-20 09:07 ComboFix3.txt 2010-10-18 07:58 ComboFix4.txt 2010-10-17 07:34 ComboFix5.txt 2010-10-20 09:19 Pre-Run: 149,040,705,536 bytes free Post-Run: 148,818,833,408 bytes free Current=1 Default=1 Failed=0 LastKnownGood=1 Sets=1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28, 29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55, 56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82, 83,84,85 - - End Of File - - 92C418C835E6F4F11476C5A57DFBFFFC Upload was successful
kittengn:

You're doing fine. We are getting close to being done here. Please do this now:

🖼Click to load external image (Posted Image) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Java™ 6 Update 15 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now. An update should begin; follow the prompts. If it does not, let me know.

Once the install is complete…

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
🖼Click to load external image (Posted Image) Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post the results.
🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.
  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • MBAM log
  • Kaspersky log
Hi I did the Java update. The Malware scan revealed no infections :) log below. the kaspersky scan ran for over 4 hours and had no infections the report is empty. hurray! does this mean we are finished? do you recommend another anti virus programme other than Noron 360 which is clearly rubbish? you are a star kittengn Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4897 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18943 21/10/2010 12:36:05 mbam-log-2010-10-21 (12-36-05).txt Scan type: Full scan (C:\|D:\|) Objects scanned: 285336 Time elapsed: 2 hour(s), 36 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Acutally, Norton 360 is not a bad product. Unfortunately, nothing will stop everything. If you still want to change this site has good information.

I need you to run one more ComboFix script from the Safe Mode, then I'll have some final instructions for you:

🖼Click to load external image (Posted Image) Open Notepad Go to Start> All Programs> Accessories> Notepad ( this will only work with Notepad ) and copy all the text inside the Codebox by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above FixCSet::

FixCSet::

Save this as CFScript to your desktop.

Please boot into the Safe Mode with Networking. Restart your computer and tap the f8 key while it's booting. That should get you to an Advanced Boot Options screen. From there, select Safe Mode with Networking. Once running in the safe mode, do this to run the script:

Drag the CFScript into ComboFix.exe as you see in the screenshot below.

[external image: Posted Image]


This will start ComboFix again. ComboFix will reboot your PC - Please direct the reboot to the Safe Mode with Networking as well

Please include the following in your next post:
  • ComboFix log
many thanks for the advice. here is the last log - ComboFix 10-10-19.02 - Gina Travel laptop 22/10/2010 9:41.7.2 - x86 NETWORK Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3069.2317 [GMT 1:00] Running from: c:\users\[removed]\Desktop\ComboFix.exe Command switches used :: c:\users\Gina Travel laptop\Desktop\CFScript.txt SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} . ((((((((((((((((((((((((( Files Created from 2010-09-22 to 2010-10-22 ))))))))))))))))))))))))))))))) . 2010-10-22 08:50 . 2010-10-22 09:00 ——– d—–w- c:\users\Gina Travel laptop\AppData\Local\temp 2010-10-22 08:50 . 2010-10-22 08:50 ——– d—–w- c:\users\Default\AppData\Local\temp 2010-10-22 08:39 . 2010-10-22 08:39 ——– d—–w- C:\32788R22FWJFW 2010-10-21 08:36 . 2010-10-21 08:36 ——– d—–w- c:\program files\Common Files\Java 2010-10-21 08:35 . 2010-09-15 03:50 472808 —-a-w- c:\windows\system32\deployJava1.dll 2010-10-15 10:18 . 2010-10-15 10:18 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Malwarebytes 2010-10-15 10:17 . 2010-04-29 14:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-10-15 10:17 . 2010-10-15 10:17 ——– d—–w- c:\programdata\Malwarebytes 2010-10-15 10:17 . 2010-04-29 14:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-10-14 14:29 . 2010-10-14 14:32 34560 —-a-w- c:\windows\system32\drivers\Normandy.sys 2010-10-12 12:21 . 2010-10-12 17:32 ——– d—–w- c:\program files\Windows Live Safety Center 2010-10-12 09:35 . 2010-10-12 09:35 ——– d—–w- c:\program files\Common Files\Adobe 2010-10-11 20:29 . 2010-10-11 20:31 ——– d—–w- c:\users\Gina Travel laptop\tmp 2010-10-09 12:16 . 2010-10-09 12:16 ——– d—–w- c:\programdata\DivX 2010-10-08 09:13 . 2010-10-08 09:13 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Tific 2010-10-07 08:53 . 2010-10-12 17:33 ——– d—–w- c:\users\Gina Travel laptop\AppData\Local\CrashDumps 2010-10-01 14:48 . 2010-10-01 14:48 ——– d—–w- c:\program files\iPod 2010-10-01 14:48 . 2010-10-01 14:49 ——– d—–w- c:\program files\iTunes 2010-10-01 14:34 . 2010-10-01 14:35 ——– d—–w- c:\program files\Bonjour 2010-09-29 10:16 . 2010-06-22 13:30 2048 —-a-w- c:\windows\system32\tzres.dll 2010-09-29 10:16 . 2010-08-26 04:23 13312 —-a-w- c:\program files\Internet Explorer\iecompat.dll 2010-09-28 13:29 . 2010-09-28 18:42 ——– d—–w- c:\program files\Angle Interactive 2010-09-28 10:00 . 2010-10-02 21:59 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\Pamela 2010-09-27 17:13 . 2010-09-27 17:13 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\MultiExtractor 2010-09-27 15:32 . 2010-09-27 15:33 ——– d—–w- c:\users\Gina Travel laptop\AppData\Roaming\vlc 2010-09-27 15:32 . 2010-09-27 15:32 ——– d—–w- c:\program files\Babylon 2010-09-27 15:32 . 2010-09-27 15:32 ——– d—–w- c:\program files\Video Player 2010-09-22 17:10 . 2010-09-22 17:10 103864 —-a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll 2010-09-22 17:10 . 2010-09-22 17:10 103864 —-a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-09-25 16:41 . 2009-09-25 16:41 1044480 —-a-w- c:\program files\mozilla firefox\plugins\libdivx.dll 2009-09-25 16:41 . 2009-09-25 16:41 200704 —-a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll 2010-07-07 18:49 . 2009-06-22 09:55 119808 —-a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll 2006-05-03 09:06 163328 –sh–r- c:\windows\System32\flvDX.dll 2007-02-21 10:47 31232 –sh–r- c:\windows\System32\msfDX.dll 2008-03-16 12:30 216064 –sh–r- c:\windows\System32\nbDX.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay] @="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}" [HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}] 2007-04-16 22:13 721408 —-a-w- c:\program files\Fingerprint Reader Suite\farchns.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen] @="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}" [HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}] 2007-04-16 22:13 721408 —-a-w- c:\program files\Fingerprint Reader Suite\farchns.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-09-02 13351304] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-06-15 39408] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "Shockwave Updater"="c:\windows\system32\Adobe\Shockwave 11\SwHelper_1151601.exe" [2009-07-31 468408] "FlashPlayerUpdate"="c:\windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe" [2010-08-19 232912] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-06-16 13793824] "NVHotkey"="c:\windows\system32\nvHotkey.dll" [2009-06-16 92704] "ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-12-08 1173384] "Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2010-02-02 126976] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-07 30192] "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-31 202256] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288] "Malwarebytes Anti-Malware (reboot)"="c:\users\Gina Travel laptop\Desktop\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "GrpConv"="grpconv -o" [X] "Malwarebytes' Anti-Malware"="c:\users\Gina Travel laptop\Desktop\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-04-29 437584] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) "DisableCAD"= 1 (0x1) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2009-10-29 11:39 16680 —-a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus] 2007-04-16 22:04 86528 —-a-w- c:\windows\System32\psqlpwd.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "aux2"=wdmaud.drv [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Notification Packages REG_MULTI_SZ scecli psqlpwd [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] @="Service" [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk] path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup backupExtension=.CommonStartup [HKLM\~\startupfolder\C:^Users^Gina Travel laptop^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk] path=c:\users\Gina Travel laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk backup=c:\windows\pss\BBC iPlayer Desktop.lnk.Startup backupExtension=.Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher] 2010-09-23 03:47 35760 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe] 2008-01-21 02:25 125952 —-a-w- c:\windows\ehome\ehtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search] 2010-07-07 18:49 30192 —-a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Quick Search Box] 2010-02-02 18:09 126976 —-a-w- c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor] 2008-10-25 10:44 31072 —-a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISTray] 2008-12-08 12:33 1173384 —-a-w- c:\program files\Spyware Doctor\pctsTray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] 2010-09-24 01:10 421160 —-a-w- c:\program files\iTunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon] 2009-06-16 10:27 13793824 —-a-w- c:\windows\System32\nvcpl.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey] 2009-06-16 10:27 92704 —-a-w- c:\windows\System32\nvhotkey.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter] 2009-06-16 10:27 92704 —-a-w- c:\windows\System32\nvmctray.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc] 2009-06-16 10:27 768544 —-a-w- c:\windows\System32\nvsvc.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe] 2007-05-09 16:01 36864 —-a-w- c:\windows\OEM02Mon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService] 2007-11-01 14:39 189736 ——w- c:\program files\Dell\MediaDirect\PCMService.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PSQLLauncher] 2007-04-16 21:50 49168 —-a-w- c:\program files\Fingerprint Reader Suite\launcher.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] 2010-09-08 10:17 421888 —-a-w- c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype] 2010-09-02 14:15 13351304 —-a-r- c:\program files\Skype\Phone\Skype.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg] 2009-06-15 11:14 39408 —-a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh] 2007-10-26 14:39 1029416 —-a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe] 2010-03-31 16:37 202256 —-a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender] 2008-01-21 02:23 1008184 —-a-w- c:\program files\Windows Defender\MSASCui.exe [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 R1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20101001.001\BHDrvx86.sys [2010-09-01 692272] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0403000.005\ccHPx86.sys [2010-02-26 501888] R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20101020.001\IDSvix86.sys [2010-10-19 353840] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0403000.005\Ironx86.SYS [2010-04-29 116784] R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS [2010-05-06 339504] R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 gupdate1c9edaabaf2f670;Google Update Service (gupdate1c9edaabaf2f670);c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 133104] R2 N360;Norton 360;c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe [2010-02-26 126392] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 102448] R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-07-07 30192] R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2007-11-02 18176] R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2007-01-22 7680] R3 Normandy;Normandy SR2; [x] R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [x] R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504] S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-04-03 130936] S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0403000.005\SYMDS.SYS [2010-02-04 328752] S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0403000.005\SYMEFA.SYS [2010-04-22 173104] S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2009-01-07 348752] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712] — Other Services/Drivers In Memory — *NewlyCreated* - ECACHE [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache bthsvcs REG_MULTI_SZ BthServ . Contents of the 'Scheduled Tasks' folder 2010-10-22 c:\windows\Tasks\Google Software Updater.job - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-06-15 11:14] 2010-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 11:16] 2010-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-06-15 11:16] 2010-10-15 c:\windows\Tasks\Norton Security Scan for Gina Travel laptop.job - c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.3.0.44\Nss.exe [2009-07-17 15:45] 2010-10-22 c:\windows\Tasks\User_Feed_Synchronization-{A574ECAA-7249-47E4-9D16-F321D9B4DF39}.job - c:\windows\system32\msfeedssync.exe [2010-08-12 04:24] . . ——- Supplementary Scan ——- . uStart Page = hxxp://www.google.com/ig uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html . - - - - ORPHANS REMOVED - - - - HKLM-RunOnce- - (no file) MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360] "ImagePath"="\"c:\program files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\4.3.0.5\diMaster.dll\" /prefetch:1" . ——————— LOCKED REGISTRY KEYS ——————— [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . ——————— DLLs Loaded Under Running Processes ——————— - - - - - - - > 'lsass.exe'(576) c:\windows\system32\psqlpwd.dll c:\program files\Fingerprint Reader Suite\homefus2.dll c:\program files\Fingerprint Reader Suite\infra.dll - - - - - - - > 'Explorer.exe'(316) c:\program files\Fingerprint Reader Suite\farchns.dll c:\program files\Fingerprint Reader Suite\infra.dll c:\windows\System32\SyncCenter.dll . ———————— Other Running Processes ———————— . c:\windows\servicing\TrustedInstaller.exe c:\program files\Spyware Doctor\pctsSvc.exe c:\windows\helppane.exe . ************************************************************************** . Completion time: 2010-10-22 10:05:23 - machine was rebooted ComboFix-quarantined-files.txt 2010-10-22 09:05 ComboFix2.txt 2010-10-20 09:45 ComboFix3.txt 2010-10-20 09:07 ComboFix4.txt 2010-10-18 07:58 ComboFix5.txt 2010-10-22 08:40 Pre-Run: 151,002,648,576 bytes free Post-Run: 150,910,504,960 bytes free Current=1 Default=1 Failed=0 LastKnownGood=1 Sets=1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28, 29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55, 56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82, 83,84,85,86,87,88,89 - - End Of File - - 901DA46C3BE144E187B199789F1C00D5
kittengn:

I'm very sorry about the delay, but I wanted to check on something before I let you go. Your logs look good! Assuming everything is still running OK, all I have left for you to do is some very important cleanup:

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
  • Rootkit Unhooker
🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Please carefully review the information in the Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!
Dear RPMcmurphy All finished. I have done all the clean ups and gone through best practise and prevention and downloaded everything I need. The computer seems to be running fine and quick too. Thank you very much indeed for your amazing work. I am so grateful. Kittengn

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