explorer.exe doesn't boot after combofix scan
32 min read
I will be helping you remove malware on your computer. Log research takes time, so please be patient and I'd be grateful if you would note the following:
- The fixes are specific to your problem and should only be used for the issues on this machine.
- Do not install/uninstall anything on your computer unless advised.
- Do not run any other scanning tools other than those instructed for you to use.
- Follow the instructions on the order they are given.
- Stay with this thread until advised when your computer is clean. Absence of symptoms does not necessarily mean a clean computer.
- If you are being helped regarding this problem on another forum please advice us so that we can close this thread.
- If you do not reply within 3 days after my last response, I will be asking you whether you still need assistance and if you still don't reply within 48 hours then the topic will be closed.
- And lastly, if you have any questions, please ask before proceeding with any of the advised fixes.
_________________________________________________
You will need to right click and choose "Run as Administrator" to run the tools we will use.
WARNING !, DO NOT use any TOOLS without supervision.
Running Combofix and other advance tools without proper supervision can render your machine inoperable!
Please look at %SystemDrive%\ComboFix.txt, that would be C:\ComboFix.txt by default, if it's there then post the logs.
–Next–
Please download DDS by sUBs from one of the following links and save it to your desktop.
- DDS.scr
- DDS.pif
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click DDS icon to run the tool (may take up to 3 minutes to run)
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
- Post the contents of the DDS.txt report in your next reply
- Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
Please include the contents of the following in your next reply:
DDS.txt
Please attach the second file; Attach.txt. To attach a file, do the following:
- Under the reply panel is the Attachments Panel.
- Browse for the attachment file you want to upload, then click the green Upload button.
- Once it has uploaded, click the Manage Current Attachments drop down box.
- Click on to insert the attachment into your post
–Next–
- Please Download Rootkit Unhooker Save it to your desktop.
- Now right-click on RKUnhookerLE.exe then choose "Run as Administrator" to run it.
- Click the Report tab, then click Scan.
- Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
- Wait till the scanner has finished and then click File, Save Report.
- Save the report somewhere where you can find it. Click Close.
Note** you may get the following warning, just click OK and continue.
"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
To post in your next reply:
1. Combofix logs.
2. DDS logs.
3. RootkitUnhooker log.
What happened to your security software as they are outdated? Are you having trouble updating them?
Also, did you set these trusted zones yourself?
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
–Next–
Please delete your copy of Combofix then do the following:
Download ComboFix from one of these locations:
Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop
——————————————————————–
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty in properly disabling your protective programs, refer to this link - How to Disable your Security Programs
——————————————————————–
1. Close any open browsers.
2. Open notepad and copy/paste the text in the quotebox below into it:
Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exehttp://forums.whatthetech.com/index.php?showtopic=114869&pid=686976&st=0&#entry686976
Collect::
c:\windows\system32\drivers\qntwt.sys
Driver::
tcopwvxz
DDS::
mRun: [combofix] c:\combofix\cf17296.cfxxe /c c:\combofix\Combobatch.bat
mRunOnce: [combofix] c:\combofix\cf17296.cfxxe /c c:\ComboFixCombobatch.bat
Folder::
c:\windows\PRAGMAqxrirpevpe
[external image: Posted Image]
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
**Note**
When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
- Ensure you are connected to the internet and click OK on the message box.
–Next–
Describe how your computer is doing.
To post in your next reply:
1. My questions above.
2. Combofix log.
3. How is your computer?
Please download ERUNT from one of the following links:
- ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
- Right click erunt-setup then choose "Run as Administrator".
- Choose a language then press Enter or click OK to continue.
- Click Next on the Welcome window.
- Install it using the default settings and choose No when asked to add ERUNT to the start up folder.
- Make sure a check mark is placed beside Launch ERUNT and uncheck Show documentation.
- Click Finish.
- Once installed, open ERUNT.exe if it hasn't opened yet then create a registry back up.
How to create ERUNT back up:
- Open ERUNT.exe, if it hasn't opened yet.
- Click OK on the welcome screen.
- Choose the default settings for the back up.
- Make sure a check mark is placed beside System registry and Current user registry.
- Click OK.
- If the destination folder does not exist, ERUNT will prompt you and just click on Yes.
- A confirmation window will popup when complete.
- Click OK to close.
Open a new Notepad session
- In the notepad, Click "Format" and be certain that Word Wrap is not checked.
- Copy and paste all of the text in the code box below into Notepad. Do not copy the word code.
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "combofix"=- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce] "combofix"=-
- Click File, Save as…, and set the Save in to your Desktop.
- In the File name box, type fix.reg
- In the Save as type: box, choose All Files
- Choose a location to save. Preferably on your desktop.
- Click Save.
Right click on fix.reg and choose "Run as Administrator", allow it to run, it should only take less than a second.
–Next–
Restart your computer in Normal mode.
–Next–
Let's try combofix again. If it asks you to update please do so. Please read through the steps first as we will be doing it a little different.
Please delete your copy of Combofix then do the following:
Download ComboFix from one of these locations:
Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop
——————————————————————–
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty in properly disabling your protective programs, refer to this link - How to Disable your Security Programs
——————————————————————–
1. Close any open browsers.
2. Open notepad and copy/paste the text in the quotebox below into it:
Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exehttp://forums.whatthetech.com/index.php?showtopic=114869&pid=686976&st=0&#entry686976
Collect::
c:\windows\system32\drivers\qntwt.sys
Driver::
tcopwvxz
DDS::
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
Folder::
c:\windows\PRAGMAqxrirpevpe
[external image: Posted Image]
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
**Note**
When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
- Ensure you are connected to the internet and click OK on the message box.
NOTE: If Combofix asks you to reboot or if reboots your computer make sure to boot into Safe Mode with Networking by doing the following:
- Keep on tapping f8 when windows starts to boot. Do this before you see the windows screen.
- When a list of menu appears, scroll to Windows 7 Safe Mode Option using the arrow keys then press Enter.
- Log in with an Administrator account.
To post in your next reply:
1. How was it?
2. Combofix log.
That's a very sparse CF log but at least it told us something.
Please go to Virus Total
- Click on Browse.
- On the File Upload window, copy/paste the text below into the File name box or by navigating (browse) to this file:
C:\windows\system32\userinit.exe
- Click Send file. Allow the file to be scanned. If it says already scanned – click Reanalyze Now
c:\windows\explorer.exe
Please post the results or Virus Total's report link in your next reply.
–Next–
Run another DDS scan in normal mode please then post the logs. Thanks.
To post in your next reply:
1. VirusTotal log.
2. Combofix log.
VT logs:
http://www.virustotal.com/file-scan/report…5012-1286649743
http://www.virustotal.com/file-scan/report…5012-1286646311
DDS logs:
DDS (Ver_10-03-17.01) - NTFSx86
Run by [removed] at 20:46:07,97 on 2010-10-09
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.46.1053.18.1789.1024 [GMT 2:00]
AV: Total Protection *On-access scanning disabled* (Outdated) {8C354827-2F54-4E28-90DC-AD391E77808C}
SP: Total Protection *disabled* (Outdated) {DEBE977C-6A5A-49CC-937A-9E8BB3202260}
============== Running Processes ===============
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_b3d7bbbd6875f4bb\STacSV.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\atieclxx.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\system32\conhost.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\explorer.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_b3d7bbbd6875f4bb\aestsrv.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\ENGINE~1.EXE
C:\Program Files\Common Files\GtFlashSwitch\GtFlashSwitch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.Exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\SiteAdvisor\6173\SAService.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\System32\rundll32.exe
C:\windows\system32\taskmgr.exe
C:\windows\explorer.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Spotify\spotify.exe
C:\Users\Andrea\Desktop\dds.scr
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=sv_SE&c=92&bd=all&pf=cmnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=sv_SE&c=92&bd=all&pf=cmnb
uInternet Settings,ProxyOverride = *.local
BHO: {089fd14d-132b-48fc-8861-0048ae113215} - c:\program files\siteadvisor\6173\SiteAdv.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live inloggningshjälpen: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor: {0bf43445-2f28-4351-9252-17fe6e806aa0} - c:\program files\siteadvisor\6173\SiteAdv.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [combofix] c:\combofix\cf9591.cfxxe /c c:\combofix\Combobatch.bat
mRunOnce: []
mRunOnce: [GrpConv] grpconv -o
mRunOnce: [combofix] c:\combofix\cf9591.cfxxe /c c:\ComboFixCombobatch.bat
mRunOnce: [*WerKernelReporting] %SYSTEMROOT%\SYSTEM32\WerFault.exe -k -rq
StartupFolder: c:\users\andrea\appdata\roaming\micros~1\windows\startm~1\programs\startup\bbcipl~1.lnk - c:\program files\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\bankid~1.lnk - c:\program files\personal\bin\Personal.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\teleno~1.lnk - c:\program files\option\telenor mobilt bredband\Telenor Mobilt Bredband.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Skicka bild till &Bluetooth-enhet… - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Skicka sida till &Bluetooth-enhet… - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\myRmProt4.9.2.329.dll
Handler: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - c:\program files\siteadvisor\6173\SiteAdv.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
================= FIREFOX ===================
FF - ProfilePath - c:\users\andrea\appdata\roaming\mozilla\firefox\profiles\7fuwrb8s.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\personal\bin\np_prsnl.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
—- FIREFOX POLICIES —-
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.visited_color", "#551A8B");
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.videoFeeds.handler", "ask");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
============= SERVICES / DRIVERS ===============
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-10 214024]
R3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2009-9-10 79816]
R3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2009-9-10 35272]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2009-12-29 29472]
S3 GTMNDISIRPXP;GT M 3G+ IRP NDIS;c:\windows\system32\drivers\Gtm51Irp.sys [2007-1-15 122240]
S3 GTUQBUS;GT UQ BUS;c:\windows\system32\drivers\gtuqbus.sys [2007-1-15 36992]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-9-14 38224]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2009-9-10 34248]
=============== Created Last 30 ================
2010-10-08 14:34:21 0 d-s—w- C:\ComboFix
2010-10-06 22:40:21 2614272 —-a-w- c:\windows\system32\userinit.exe
2010-09-29 16:32:01 2048 —-a-w- c:\windows\system32\tzres.dll
2010-09-25 21:46:50 0 d—–w- C:\Device
2010-09-25 21:45:07 106064 —-a-w- c:\windows\system32\drivers\ql40xx.sys
2010-09-25 21:42:09 98816 —-a-w- c:\windows\sed.exe
2010-09-25 21:42:09 77312 —-a-w- c:\windows\MBR.exe
2010-09-25 21:42:09 256512 —-a-w- c:\windows\PEV.exe
2010-09-25 21:42:09 161792 —-a-w- c:\windows\SWREG.exe
2010-09-25 08:12:42 65536 –sha-w- c:\users\andrea\ntuser.dat{a0e7d50a-c87c-11df-8373-0ceee6dc25a5}.TM.blf
2010-09-25 08:12:42 524288 –sha-w- c:\users\andrea\ntuser.dat{a0e7d50a-c87c-11df-8373-0ceee6dc25a5}.TMContainer00000000000000000002.regtrans-ms
2010-09-25 08:12:42 524288 –sha-w- c:\users\andrea\ntuser.dat{a0e7d50a-c87c-11df-8373-0ceee6dc25a5}.TMContainer00000000000000000001.regtrans-ms
2010-09-16 12:46:23 183 —-a-w- c:\windows\system32\MRT.INI
2010-09-16 12:46:23 0 d—–w- c:\windows\system32\MpEngineStore
2010-09-14 13:01:40 0 d—–w- c:\programdata\Office Genuine Advantage
2010-09-14 09:42:29 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-14 09:42:28 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-09-14 09:42:28 0 d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-09-13 19:41:49 0 d—–w- c:\program files\trend micro
2010-09-13 19:34:36 0 d—–w- c:\windows\pss
2010-09-13 18:48:49 125 —-a-w- c:\users\andrea\appdata\roaming\file.bat
2010-09-13 18:40:02 0 d—–w- c:\programdata\PC Tools
2010-09-13 17:58:46 0 d–h–w- c:\windows\PIF
==================== Find3M ====================
2010-10-09 16:37:49 620290 —-a-w- c:\windows\system32\perfh01D.dat
2010-10-09 16:37:49 121922 —-a-w- c:\windows\system32\perfc01D.dat
2010-09-13 16:51:45 43088 —-a-w- c:\windows\system32\drivers\pcw.sys
2010-07-29 06:30:49 197632 —-a-w- c:\windows\system32\ir32_32.dll
2010-07-29 06:30:34 82944 —-a-w- c:\windows\system32\iccvid.dll
2009-09-10 01:14:13 37052 —-a-w- c:\windows\inf\perflib\041d\perfd.dat
2009-09-10 01:14:13 37052 —-a-w- c:\windows\inf\perflib\041d\perfc.dat
2009-09-10 01:14:13 294764 —-a-w- c:\windows\inf\perflib\041d\perfi.dat
2009-09-10 01:14:13 294764 —-a-w- c:\windows\inf\perflib\041d\perfh.dat
2009-07-14 04:41:57 174 –sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 —-a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 —-a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 —-a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 —-a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 –sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 –sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe
============= FINISH: 20:47:27,26 ===============
Regards
doug61
Open a new Notepad session
- Click the Start button, click Run.
- In the run box type notepad.
- click OK.
- In the notepad, Click "Format" and be certain that Word Wrap is not checked.
- Copy and paste all of the text in the code box below into Notepad, Do not copy the word code.
@ECHO OFF dir /a /s "C:\Qoobox" > log.txt notepad log.txt del %0
- Click File, Save as…, and set the Save in to your Desktop
- In the File name box, type peek.bat
- In the Save as type: box, choose All Files
- Choose a location to save. Preferably on your desktop.
- Click Save
Right click on peek.bat & choose Run as Administrator, allow it to run. A small black box should open and close - this is normal.
–Next–
- Please open your MalwareBytes AntiMalware Program
- Click the Update Tab and search for updates
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected. <– very important
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
To post in your next reply:
1. Peek.bat.
2. Malwarebytes' log.
3. How is your computer?
What happens when you try to run explorer normally? Are there any error messages?
Please download MBRCheck.exe to your desktop.
- Be sure to disable your security programs
- Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
- A window similar to this should open on your desktop:
Click to load external image (Posted Image)
- If you are prompted with options, enter N at the prompt and press Enter
- Press Enter again
- A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your deskop. Please post the contents of that file.
Ask AI
AI can make mistakes. Check the cited posts. Archived advice can be out-of-date
Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI