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Spyware / Malware / Virus Removal

Imonagent

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Prazz:

This one can be somewhat less resourse intensive. Give is a shot instead of Kaspersky:

🖼Click to load external image (Posted Image) Please run ESET Online Scanner
  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt into your next reply.
Please include the following in your next post:
  • ESET log
Hi , So far I have not been able to download either Kaspersky or Eset. Will keep trying and let you know when i'm able to complete. Till now, the eset page does not open while in Kaspersky I have downloaded the program and but constantly have to restart while downloading the database, due to interruptions. Thanks
Prazz:

Assuming that you use the software that Kaspersky detected, those detections are not concerning. Since I'm not familiar wtih the Windows Server OS and this is a work PC, I'm going to have you do some cleanup work and recommend that you let your IT folks have a closer look when you get the opportunity. I've removed what I found and your scans are clean:

🖼Click to load external image (Posted Image) Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
  • Manually delete any remaining logs or tools.
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Please carefully review the information in the Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

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