hijackthis log

heres my log file i found what seems to be a rootkit on my windows/system32/driver file in c: the file name is gwwnbyfr.sys file i cant move ro delete . i have a bunch of virus stuff that brings it up and says it deletes then restart computer and its still there C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe C:\Program Files\Sony\VAIO Power Management\SPMgr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Sony\ISB Utility\ISBMgr.exe C:\Windows\vVX1000.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Game Speed Changer\gsc.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file) R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) F2 - REG:system.ini: UserInit=Userinit.exe O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" O4 - HKLM\..\Run: [VX1000] C:\Windows\vVX1000.exe O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe" O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Windows\RtkAudioService.exe O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHCImp.exe O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDms.exe O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDs.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe – End of file - 6867 bytes

Hello sao and welcome to WhatTheTech. Please follow these guidelines while we work on your PC:

• Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
• Please do not run any scans or install/uninstall any applications without being directed to do so.
• Please follow my instructions carefully and in the order they are posted.
• Any underlined text in my posts indicates a clickable link.
• You should print any instructions I give you for ease of use and reference.
• If you have any questions at all, please stop and ask before proceeding.

🖼Click to load external image (Posted Image) Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.pif

• Disable any script blocking protection (How to Disable your Security Programs)
• Double click DDS icon to run the tool (may take up to 3 minutes to run)
• When done, DDS.txt will open.
• After a few moments, attach.txt will open in a second window.
• Save both reports to your desktop.

—————————————————

• Post the contents of the DDS.txt report in your next reply
• Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

🖼Click to load external image (Posted Image) Download GMER Rootkit Scanner from here to your desktop.

• Double click the exe file. If asked to allow gmer.sys driver to load, please consent .
• If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.
  
  
  [external image: Posted Image]
  Click the image to enlarge it
  
  
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following …
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
• Then click the Scan button & wait for it to finish.
• Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  
• Save it where you can easily find it, such as your desktop, and post it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

If you have trouble running GEMR:

• Make sure that your security software is disabled
• Uncheck the box next to "Files" this time also
• If you still can't run it, try in the Safe Mode

Please include the following in your next post:

• DDS and Attach.txt logs
• GMER log

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