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Spyware / Malware / Virus Removal

Another trojan and virus....are they all gone

16 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello,

I've been having more problems with my laptop and my Kaspersky program just detected another virus and trojan.
The virus and trojan were quantined by the program but had problems in the past where not everything was detected/cleaned out.
Is my computer clean again or are there still remnants remaining?

Below is the HJT log.
Thanks.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:05:41 PM, on 8/26/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\TamiH\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe \RESET
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Kaspersky Internet Security (avp) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 5736 bytes
Hi

Please do the following:



Please download MBRCheck.exe to your desktop.
  • Be sure to disable your security programs
  • Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
  • A window will open on your desktop
  • if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
  • If nothing unusual is found just press Enter
  • A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
  • Please post the contents of that file.



NEXT



Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.



NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Below are the MBRCheck, Attach and DDS reports.
I tried running the GMER scan twice and both times my computer shut down. The second time the scan had been running for over 4 hours and then suddenly shut down. How do I get this to run without shutting down?

MBRCheck, version 1.2.3
© 2010, AD

Command-line:
Windows Version: Windows XP Home Edition
Windows Information: Service Pack 2 (build 2600)
Logical Drives Mask: 0x0000000c

Kernel Drivers (total 117):
0x804D7000 \WINDOWS\system32\ntoskrnl.exe
0x806EC000 \WINDOWS\system32\hal.dll
0xF9761000 \WINDOWS\system32\KDCOM.DLL
0xF9671000 \WINDOWS\system32\BOOTVID.dll
0xF9212000 ACPI.sys
0xF9763000 \WINDOWS\System32\DRIVERS\WMILIB.SYS
0xF9201000 pci.sys
0xF9261000 isapnp.sys
0xF9675000 compbatt.sys
0xF9679000 \WINDOWS\System32\DRIVERS\BATTC.SYS
0xF9829000 pciide.sys
0xF94E1000 \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
0xF9765000 intelide.sys
0xF91E3000 pcmcia.sys
0xF9271000 MountMgr.sys
0xF91C4000 ftdisk.sys
0xF94E9000 PartMgr.sys
0xF9281000 VolSnap.sys
0xF91AC000 atapi.sys
0xF9291000 disk.sys
0xF92A1000 \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
0xF918D000 fltmgr.sys
0xF92B1000 klbg.sys
0xF9176000 KSecDD.sys
0xF90E9000 Ntfs.sys
0xF90BC000 NDIS.sys
0xF90A1000 Mup.sys
0xF8B82000 kl1.sys
0xF94F1000 \WINDOWS\System32\drivers\TDI.SYS
0xF93D1000 \SystemRoot\System32\DRIVERS\intelppm.sys
0xF9735000 \SystemRoot\System32\DRIVERS\CmBatt.sys
0xF8AD8000 \SystemRoot\System32\DRIVERS\ialmnt5.sys
0xF8AC4000 \SystemRoot\System32\DRIVERS\VIDEOPRT.SYS
0xF95B1000 \SystemRoot\System32\DRIVERS\usbuhci.sys
0xF8AA1000 \SystemRoot\System32\DRIVERS\USBPORT.SYS
0xF93E1000 \SystemRoot\system32\DRIVERS\klfltdev.sys
0xF95B9000 \SystemRoot\System32\DRIVERS\usbehci.sys
0xF93F1000 \SystemRoot\System32\DRIVERS\bcm4sbxp.sys
0xF8A54000 \SystemRoot\System32\DRIVERS\bcmwl5.sys
0xF9401000 \SystemRoot\System32\DRIVERS\i8042prt.sys
0xF8A12000 \SystemRoot\System32\DRIVERS\SynTP.sys
0xF97CF000 \SystemRoot\System32\DRIVERS\USBD.SYS
0xF95C1000 \SystemRoot\System32\DRIVERS\mouclass.sys
0xF95C9000 \SystemRoot\System32\DRIVERS\kbdclass.sys
0xF9411000 \SystemRoot\System32\Drivers\AFS2K.SYS
0xF95D1000 \SystemRoot\System32\Drivers\MxlW2k.SYS
0xF9421000 \SystemRoot\System32\DRIVERS\cdrom.sys
0xF9431000 \SystemRoot\System32\DRIVERS\redbook.sys
0xF89EF000 \SystemRoot\System32\DRIVERS\ks.sys
0xF89B2000 \SystemRoot\system32\drivers\stac97.sys
0xF898E000 \SystemRoot\system32\drivers\portcls.sys
0xF9441000 \SystemRoot\system32\drivers\drmk.sys
0xF8881000 \SystemRoot\System32\DRIVERS\BCMSM.sys
0xF95D9000 \SystemRoot\System32\Drivers\Modem.SYS
0xF95E1000 \SystemRoot\system32\DRIVERS\klim5.sys
0xF9923000 \SystemRoot\System32\DRIVERS\audstub.sys
0xF9451000 \SystemRoot\System32\DRIVERS\rasl2tp.sys
0xF9749000 \SystemRoot\System32\DRIVERS\ndistapi.sys
0xF886A000 \SystemRoot\System32\DRIVERS\ndiswan.sys
0xF9461000 \SystemRoot\System32\DRIVERS\raspppoe.sys
0xF9471000 \SystemRoot\System32\DRIVERS\raspptp.sys
0xF8859000 \SystemRoot\System32\DRIVERS\psched.sys
0xF9481000 \SystemRoot\System32\DRIVERS\msgpc.sys
0xF95E9000 \SystemRoot\System32\DRIVERS\ptilink.sys
0xF95F1000 \SystemRoot\System32\DRIVERS\raspti.sys
0xF94B1000 \SystemRoot\System32\DRIVERS\termdd.sys
0xF97D1000 \SystemRoot\System32\DRIVERS\swenum.sys
0xF875D000 \SystemRoot\System32\DRIVERS\update.sys
0xF95F9000 \SystemRoot\System32\DRIVERS\omci.sys
0xF975D000 \SystemRoot\System32\DRIVERS\mssmbios.sys
0xF94D1000 \SystemRoot\System32\Drivers\NDProxy.SYS
0xF06C4000 \SystemRoot\system32\drivers\ialmkchw.sys
0xF06A6000 \SystemRoot\system32\drivers\ialmsbw.sys
0xF92E1000 \SystemRoot\System32\DRIVERS\usbhub.sys
0xF97DD000 \SystemRoot\System32\Drivers\i2omgmt.SYS
0xF05F8000 \SystemRoot\system32\DRIVERS\klif.sys
0xF97DF000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xF98F8000 \SystemRoot\System32\Drivers\Null.SYS
0xF97E1000 \SystemRoot\System32\Drivers\Beep.SYS
0xF9609000 \SystemRoot\System32\drivers\vga.sys
0xF97E3000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xF97E5000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xF9611000 \SystemRoot\System32\Drivers\Msfs.SYS
0xF9619000 \SystemRoot\System32\Drivers\Npfs.SYS
0xF9715000 \SystemRoot\System32\DRIVERS\rasacd.sys
0xF05C5000 \SystemRoot\System32\DRIVERS\ipsec.sys
0xF0545000 \SystemRoot\System32\DRIVERS\tcpip.sys
0xF051D000 \SystemRoot\System32\DRIVERS\netbt.sys
0xF04FB000 \SystemRoot\System32\drivers\afd.sys
0xF9301000 \SystemRoot\System32\DRIVERS\netbios.sys
0xF04CF000 \SystemRoot\System32\DRIVERS\rdbss.sys
0xF0438000 \SystemRoot\System32\DRIVERS\mrxsmb.sys
0xF9351000 \SystemRoot\System32\Drivers\Fips.SYS
0xF03C7000 \SystemRoot\System32\DRIVERS\ipnat.sys
0xF9361000 \SystemRoot\System32\DRIVERS\wanarp.sys
0xF8821000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xF0305000 \SystemRoot\System32\Drivers\dump_atapi.sys
0xF97FB000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xF9669000 \SystemRoot\System32\watchdog.sys
0xF05B1000 \SystemRoot\System32\drivers\Dxapi.sys
0xBF9C1000 \SystemRoot\System32\drivers\dxg.sys
0xF9970000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF9E1000 \SystemRoot\System32\ialmdnt5.dll
0xBF9D3000 \SystemRoot\System32\ialmrnt5.dll
0xBFA03000 \SystemRoot\System32\ialmdev5.DLL
0xBFA34000 \SystemRoot\System32\ialmdd5.DLL
0xF01D5000 \SystemRoot\System32\DRIVERS\mdc8021x.sys
0xF01D1000 \SystemRoot\System32\DRIVERS\ndisuio.sys
0xEFF90000 \SystemRoot\System32\DRIVERS\mrxdav.sys
0xF97BF000 \SystemRoot\System32\Drivers\ASCTRM.SYS
0xEFDFD000 \SystemRoot\System32\DRIVERS\srv.sys
0xEFA78000 \SystemRoot\system32\drivers\wdmaud.sys
0xEFB15000 \SystemRoot\system32\drivers\sysaudio.sys
0xEF621000 \SystemRoot\System32\Drivers\HTTP.sys
0xEF285000 \SystemRoot\system32\drivers\kmixer.sys
0x7C900000 \WINDOWS\SYSTEM32\ntdll.dll

Processes (total 31):
0 System Idle Process
4 System
1184 C:\WINDOWS\SYSTEM32\smss.exe
1232 csrss.exe
1256 C:\WINDOWS\SYSTEM32\winlogon.exe
1300 C:\WINDOWS\SYSTEM32\services.exe
1312 C:\WINDOWS\SYSTEM32\lsass.exe
1456 C:\WINDOWS\SYSTEM32\svchost.exe
1588 svchost.exe
1628 C:\WINDOWS\SYSTEM32\svchost.exe
1744 svchost.exe
268 C:\WINDOWS\SYSTEM32\spoolsv.exe
364 C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
452 C:\WINDOWS\SYSTEM32\svchost.exe
480 C:\WINDOWS\SYSTEM32\WLTRYSVC.EXE
504 C:\WINDOWS\SYSTEM32\BCMWLTRY.EXE
2020 alg.exe
1008 C:\WINDOWS\explorer.exe
1348 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
1356 C:\WINDOWS\SYSTEM32\wuauclt.exe
1924 C:\Program Files\Real\RealPlayer\realplay.exe
904 C:\Program Files\HP\HP Software Update\hpwuSchd.exe
196 C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
1764 C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
1760 C:\Program Files\Dell Support\DSAgnt.exe
1428 C:\Program Files\Messenger\msmsgs.exe
860 C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
3584 C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
2984 C:\Program Files\Internet Explorer\iexplore.exe
2608 C:\WINDOWS\SYSTEM32\wscntfy.exe
3600 C:\Documents and Settings\TamiH\Desktop\MBRCheck.exe

\\.\C: –> \\.\PhysicalDrive0 at offset 0x00000000`02f10c00 (NTFS)

PhysicalDrive0 Model Number: TOSHIBAMK3021GAS, Rev: GA129D

Size Device Name MBR Status
——————————————–
27 GB \\.\PhysicalDrive0 Dell MBR code detected
SHA1: 84B95CE8A54B7C5C3AAF149934FC46FB70FF8365


Done!

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/19/2004 8:43:45 PM
System Uptime: 8/30/2010 8:21:44 AM (3 hours ago)

Motherboard: Dell Computer Corporation | | 0F3553
Processor: Mobile Intel® Pentium® 4 CPU 2.80GHz | Microprocessor | 2797/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 25 GiB total, 13.19 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

1300
1300_Help
1300Tour
1300Trb
AccessDirect
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0
AiO_Scan
AIOMinimal
AiOSoftware
Banctec Service Agreement
BCM V.92 56K Modem
Broadcom Management Programs
Copy
Create and Print Greeting Cards 1.0
CreativeProjects
Dell Digital Jukebox Driver
Dell Home Systems Services Agreement
Dell Media Experience
Dell Networking Guide
Dell Solution Center
Dell Support 5.0.0 (766)
Dell Wireless WLAN Utility
Director
DocProc
EarthLink Setup Files
EVEREST Home Edition v2.20
Fax
Get High Speed Internet!
Help and Support Customization
HP Photo & Imaging 3.1
HP PSC & OfficeJet 3.0
HP Software Update
hpmdtab
HPSystemDiagnostics
InstantShare
Intel® Extreme Graphics 2 Driver
Internet Explorer Default Page
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2_03
Kaspersky Internet Security 2009
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft ActiveSync 3.7
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Standard Edition 2003
Modem Helper
MUSICMATCH® Jukebox
Overland
PhotoGallery
PowerDVD 5.1
PrintScreen
QFolder
QuickProjects
QuickSet
QuickTime
Readme
RealPlayer Basic
Scan
ShareIns
Shockwave
SkinsHP1
SkinsHP2
Synaptics Pointing Device Driver
TrayApp
Unload
Update for Windows XP (KB898461)
Viewpoint Media Player
WebFldrs XP
WebReg
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows XP Service Pack 2
WordPerfect Office 12

==== Event Viewer Messages From Past Week ========

8/27/2010 8:30:02 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.
8/27/2010 8:30:02 AM, error: Service Control Manager [7000] - The Pml Driver HPZ12 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/27/2010 8:28:35 AM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.

==== End Of File ===========================

DDS (Ver_10-03-17.01) - NTFSx86
Run by [removed] at 11:14:26.42 on Mon 08/30/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.254.130 [GMT -5:00]

AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\TamiH\Desktop\dds.com

============== Pseudo HJT Report ===============

mStart Page = hxxp://www.dell4me.com/myway
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [zzzHPSETUP] d:\setup.exe \RESET
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Banner Ad Blocker - c:\program files\kaspersky lab\kaspersky internet security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\AATP.DLL
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: klogon - c:\windows\system32\klogon.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-08-26 15:19:37 1281 —-a-w- c:\windows\system32\%LocalXml%
2010-08-20 14:46:14 0 d—–w- c:\program files\Lavalys

==================== Find3M ====================

2010-08-28 15:47:43 30500 –sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-08-28 15:47:42 409632 –sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-08-28 15:47:42 161324 –sha-w- c:\windows\system32\drivers\fidbox.idx
2010-08-28 15:47:42 11965216 –sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-29 22:41:17 113933 —-a-w- c:\windows\system32\drivers\klin.dat
2010-07-29 22:41:16 97549 —-a-w- c:\windows\system32\drivers\klick.dat

============= FINISH: 11:15:41.60 ===============
Hi

Try this scanner instead:

Please download Rootkit Unhooker and save it on your desktop.
  • Disable your security programs
  • Double click RKUnhookerLE.exe to run it
  • Click the Report tab, then click Scan
  • Check Drivers and Stealth Code,
  • Uncheck the rest, then click OK
  • When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
  • Wait till the scanner has finished then go File > Save Report
  • Save the report somewhere you can find it. Click Close
  • Copy the entire contents of the report and paste it in your next reply.
Note - You may get this warning, it is ok, just ignore it:

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Here is the other report. I didn't get a prompt to select the C drive. RkU Version: 3.8.388.590, Type LE (SR2) ============================================== OS Name: Windows XP Version 5.1.2600 (Service Pack 2) Number of processors #1 ============================================== >Drivers ============================================== 0xF8B82000 kl1.sys 5369856 bytes (Kaspersky Lab, Kaspersky Unified Driver) 0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2180992 bytes (Microsoft Corporation, NT Kernel & System) 0x804D7000 PnpManager 2180992 bytes 0x804D7000 RAW 2180992 bytes 0x804D7000 WMIxWDM 2180992 bytes 0xBF800000 Win32k 1839104 bytes 0xBF800000 C:\WINDOWS\System32\win32k.sys 1839104 bytes (Microsoft Corporation, Multi-User Win32 Driver) 0xF8881000 C:\WINDOWS\System32\DRIVERS\BCMSM.sys 1101824 bytes (Broadcom Corporation, Modem Device Driver) 0xF90E9000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver) 0xBFA34000 C:\WINDOWS\System32\ialmdd5.DLL 507904 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology) 0xF0438000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr) 0xF0545000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 360448 bytes (Microsoft Corporation, TCP/IP Protocol Driver) 0xEFEA7000 C:\WINDOWS\System32\DRIVERS\srv.sys 339968 bytes (Microsoft Corporation, Server driver) 0xF8A54000 C:\WINDOWS\System32\DRIVERS\bcmwl5.sys 315392 bytes (Broadcom Corporation, BCM 802.11g Network Adapter wireless driver) 0xF8A12000 C:\WINDOWS\System32\DRIVERS\SynTP.sys 270336 bytes (Synaptics, Inc., Synaptics Touchpad Driver) 0xEF681000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack) 0xF89B2000 C:\WINDOWS\system32\drivers\stac97.sys 249856 bytes (SigmaTel, Inc., SigmaTel Audio Driver (WDM)) 0xF05F8000 C:\WINDOWS\system32\DRIVERS\klif.sys 229376 bytes (Kaspersky Lab, Klif Mini-Filter fre_wnet_x86) 0xF87FD000 C:\WINDOWS\System32\DRIVERS\update.sys 212992 bytes (Microsoft Corporation, Update Driver) 0xBFA03000 C:\WINDOWS\System32\ialmdev5.DLL 200704 bytes (Intel Corporation, Component GHAL Driver) 0xF9212000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT) 0xEFF4A000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr) 0xF90BC000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver) 0xF04CF000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 180224 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver) 0xEF1A7000 C:\WINDOWS\system32\drivers\kmixer.sys 172032 bytes (Microsoft Corporation, Kernel Mode Audio Mixer) 0xF051D000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver) 0xF898E000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices)) 0xF89EF000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library) 0xF8AA1000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver) 0xF04FB000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock) 0xBF9E1000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver) 0xF0417000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator) 0xF918D000 fltmgr.sys 126976 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager) 0xF91C4000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver) 0xF06A6000 C:\WINDOWS\system32\drivers\ialmsbw.sys 122880 bytes (Intel Corporation, Intel Graphics Platform (SoftBIOS) Driver for Windows 2000® & Windows XP™) 0xF91E3000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver) 0xF90A1000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver) 0xF06C4000 C:\WINDOWS\system32\drivers\ialmkchw.sys 102400 bytes (Intel Corporation, Intel Graphics Chipset (KCH) Driver for Windows 2000® & Windows XP™) 0xF91AC000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver) 0xF02BF000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes 0xF8AD8000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 94208 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver) 0xF9176000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface) 0xF886A000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption)) 0xEFA0A000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper) 0xF8AC4000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver) 0x806EC000 ACPI_HAL 81280 bytes 0x806EC000 C:\WINDOWS\system32\hal.dll 81280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL) 0xF05C5000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver) 0xBF9C1000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver) 0xF9201000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator) 0xF8859000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler) 0xF87DD000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver) 0xF9481000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter) 0xF9471000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver) 0xEFAB7000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter) 0xF9311000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB) 0xBF9D3000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver) 0xF9461000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver) 0xF92A1000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll) 0xF9441000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver) 0xF9491000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver) 0xF9281000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver) 0xF94B1000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol) 0xF9431000 C:\WINDOWS\System32\DRIVERS\bcm4sbxp.sys 45056 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver) 0xF92B1000 klbg.sys 45056 bytes (Kaspersky Lab, KLBG Mini-Filter) 0xF9271000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager) 0xF94A1000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver) 0xF9451000 C:\WINDOWS\System32\Drivers\AFS2K.SYS 40960 bytes (Oak Technology Inc., Audio File System) 0xF92F1000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy) 0xF94D1000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver) 0xF9291000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver) 0xF9381000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver) 0xF9411000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver) 0xF9261000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver) 0xF9421000 C:\WINDOWS\system32\DRIVERS\klfltdev.sys 36864 bytes (Kaspersky Lab, KLFLTDEV Pnp device filter) 0xF94C1000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier) 0xF9331000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver) 0xF0287000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver) 0xF93A1000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver) 0xF9599000 C:\WINDOWS\system32\DRIVERS\klim5.sys 32768 bytes (Kaspersky Lab, Kaspersky Lab Intermediate Network Driver) 0xF9591000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver) 0xF95D1000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver) 0xF9589000 C:\WINDOWS\System32\Drivers\MxlW2k.SYS 28672 bytes (MusicMatch, Inc., MusicMatch Access Layer KMD) 0xF94E1000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension) 0xF9571000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver) 0xF9581000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver) 0xF9579000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver) 0xF95C1000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver) 0xF95C9000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver) 0xF95B1000 C:\WINDOWS\System32\DRIVERS\omci.sys 20480 bytes (Dell Inc, OMCI Device Driver) 0xF94E9000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager) 0xF95A1000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library) 0xF95A9000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver) 0xF94F1000 C:\WINDOWS\System32\drivers\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper) 0xF9569000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 20480 bytes (Microsoft Corporation, UHCI USB Miniport Driver) 0xF9601000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver) 0xF9679000 C:\WINDOWS\System32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver) 0xF970D000 C:\WINDOWS\System32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver) 0xF029F000 C:\WINDOWS\System32\DRIVERS\mdc8021x.sys 16384 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver) 0xF9731000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver) 0xF01A3000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver) 0xF9671000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver) 0xF9675000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver) 0xF05BD000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver) 0xF971D000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver) 0xF8B29000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver) 0xF97B7000 C:\WINDOWS\System32\Drivers\ASCTRM.SYS 8192 bytes (Windows ® 2000 DDK provider, TR Manager) 0xF97CD000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver) 0xF97E7000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes 0xF97CB000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver) 0xF97C9000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 8192 bytes (Microsoft Corporation, I2O Utility Filter) 0xF9765000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver) 0xF9761000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL) 0xF97CF000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator) 0xF97D1000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport) 0xF97BD000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator) 0xF97BB000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver) 0xF9763000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll) 0xF994D000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver) 0xF9885000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk) 0xF9915000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver) 0xF9829000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver) ============================================== >Stealth ==============================================
Is there a reason you haven't upgraded to Service Pack 3 yet? Microsoft no longer supports SP2.

Once I am sure you are clean, you will definately need to upgrade.

Please do the following:

Link 2


VERY IMPORTANT !!!
Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.



Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Here is the combofix. Computer seems to be a little quieter for the moment and not as much processing occurring.

ComboFix 10-08-31.02 - TamiH 09/01/2010 11:05:39.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.254.91 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\TamiH\My Documents\DPE.DUS

.
((((((((((((((((((((((((( Files Created from 2010-08-01 to 2010-09-01 )))))))))))))))))))))))))))))))
.

2010-08-20 14:46 . 2010-08-20 14:46 ——– d—–w- c:\program files\Lavalys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-01 13:18 . 2008-09-18 17:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
2010-08-31 18:14 . 2008-09-18 17:53 409632 –sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-08-31 18:14 . 2008-09-18 17:53 30500 –sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-08-31 18:14 . 2008-09-18 17:53 161324 –sha-w- c:\windows\system32\drivers\fidbox.idx
2010-08-31 18:14 . 2008-09-18 17:53 11965216 –sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-29 22:41 . 2008-09-18 17:54 113933 —-a-w- c:\windows\system32\drivers\klin.dat
2010-07-29 22:41 . 2008-09-18 17:54 97549 —-a-w- c:\windows\system32\drivers\klick.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2004-07-19 306688]
"MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"zzzHPSETUP"="d:\setup.exe \RESET" [X]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2003-10-28 155648]
"MMTray"="c:\program files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe" [2004-04-19 131072]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-08-03 77824]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2004-08-03 26112]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd.exe" [2003-06-25 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-06-26 212992]
"AVP"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe" [2009-07-21 208616]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2003-7-7 233472]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
2003-08-29 10:59 122880 —-a-w- c:\windows\BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DadApp]
2004-03-04 16:36 211828 —-a-w- c:\program files\Dell\AccessDirect\DadApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet]
2004-03-05 01:59 487424 —-a-w- c:\program files\Dell\QuickSet\quickset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2004-04-11 16:43 53248 ——w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\H/PC Connection Agent]
2003-04-22 09:43 413775 —-a-w- c:\program files\Microsoft ActiveSync\WCESCOMM.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2003-10-27 23:56 118784 —-a-w- c:\windows\SYSTEM32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
2004-04-19 19:45 53248 —-a-w- c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2004-08-04 06:56 1667584 —-a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2004-04-12 01:15 290816 ——w- c:\program files\Dell\Media Experience\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2004-08-03 13:44 77824 —-a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2004-08-03 13:43 26112 —-a-w- c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2003-11-19 22:48 32881 —-a-w- c:\program files\Java\j2re1.4.2_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2003-08-15 17:37 618496 —-a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
2003-08-15 17:38 110592 —-a-w- c:\program files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

S0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2010-04-19 33808]
S3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\DRIVERS\klfltdev.sys [2008-03-14 26640]
S3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\DRIVERS\klim5.sys [2008-04-30 24592]

.
Contents of the 'Scheduled Tasks' folder

2010-07-21 c:\windows\Tasks\HP DArC Task 2003-06-26 13:16ewlett-Packard2003-06-26 13:16p psc 1300 seriesA3652443A372B157BFD83129692C2C2475483DE7192927328.job
- c:\program files\HP\hpcoretech\comp\hpdarc.exe [2003-06-26 23:50]

2004-08-20 c:\windows\Tasks\ISP signup reminder 1.job
- c:\windows\System32\OOBE\OOBEBALN.EXE [2002-08-29 06:56]
.
.
——- Supplementary Scan ——-
.
mStart Page = hxxp://www.dell4me.com/myway
IE: Add to Banner Ad Blocker - c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-01 11:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-09-01 11:34:43
ComboFix-quarantined-files.txt 2010-09-01 16:34
ComboFix2.txt 2010-05-15 17:46

Pre-Run: 14,199,271,424 bytes free
Post-Run: 14,524,878,848 bytes free

- - End Of File - - B18BE39C6D1535866D73C1784944CCDB
Hi

Please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


**Vista users - right click on the IE icon and run as administrator

Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.
Here are the 2 reports. Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4524 Windows 5.1.2600 Service Pack 2 Internet Explorer 6.0.2900.2180 9/1/2010 12:53:40 PM mbam-log-2010-09-01 (12-53-40).txt Scan type: Quick scan Objects scanned: 132232 Time elapsed: 15 minute(s), 55 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK # version=7 # iexplore.exe=6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=d45d1c625a237b4b9c3941728a167833 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2010-09-01 07:36:58 # local_time=2010-09-01 02:36:58 (-0600, Central Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 2 # compatibility_mode=512 16777215 100 0 0 0 0 0 # compatibility_mode=1281 16774501 100 100 10743958 65063221 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=55586 # found=0 # cleaned=0 # scan_time=5088
please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 21 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement
  • Click Continue The page will refresh.
  • Click on the link to download Windows Offline Installation and Save the file to your Desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start(or My Computer) > Control Panel and double-click on Add or Remove Programs and remove all older versions of Java.
  • Click (highlight) any item with Java Runtime Environment (JRE, J2SE, Java™ SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.
  • After the install is complete, go back to your Control Panel(using Classic View) and click the Java icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button.
    • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window. Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
  • Click OK to leave the Temporary Files Window.
  • Click OK to leave the Java Control Panel.
  • Delete jre-6u21-windows-i586-p.exe from your desktop.


NEXT

Please download and install Service Pack 3 from microsoft

http://www.microsoft.com/downloads/details…;displaylang=en

NEXT

Please post a fresh DDS log and advise how your computer is running now and if there are any outstanding issues.
I updated Adobe, Java and SP3.
Computer seems to be running fine. No outstanding issues. It's still slow but I think I need to add more memory.
Here is the latest DDS log.
Thanks for your help!!!

DDS (Ver_10-03-17.01) - NTFSx86
Run by [removed] at 17:52:19.14 on Thu 09/02/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.69 [GMT -5:00]

AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\TamiH\Desktop\dds.com

============== Pseudo HJT Report ===============

mStart Page = hxxp://www.dell4me.com/myway
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [zzzHPSETUP] d:\setup.exe \RESET
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Banner Ad Blocker - c:\program files\kaspersky lab\kaspersky internet security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\AATP.DLL
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: klogon - c:\windows\system32\klogon.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2010-4-19 33808]
R1 klif;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2008-7-18 213520]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]

=============== Created Last 30 ================

2010-09-02 21:34:28 0 d—–w- c:\windows\system32\CatRoot_bak
2010-09-02 18:37:58 638 ——w- c:\windows\system32\wbem\napclientprov.mof
2010-09-02 18:36:54 0 d—–w- c:\windows\l2schemas
2010-09-02 18:36:49 0 d—–w- c:\windows\system32\en
2010-09-02 18:36:48 0 d—–w- c:\windows\system32\bits
2010-09-02 18:25:08 8192 ——w- c:\windows\system32\dllcache\asferror.dll
2010-09-02 18:25:08 286720 ——w- c:\windows\system32\dllcache\blackbox.dll
2010-09-02 18:25:08 159232 ——w- c:\windows\system32\dllcache\cewmdm.dll
2010-09-02 18:25:03 87040 ——w- c:\windows\system32\dllcache\drmstor.dll
2010-09-02 18:25:03 695808 ——w- c:\windows\system32\dllcache\drmv2clt.dll
2010-09-02 18:25:03 299520 ——w- c:\windows\system32\dllcache\drmclien.dll
2010-09-02 18:25:03 294912 ——w- c:\windows\system32\dllcache\dlimport.exe
2010-09-02 18:25:02 498742 ——w- c:\windows\system32\dllcache\dxmasf.dll
2010-09-02 18:15:49 0 d—–w- c:\windows\network diagnostic
2010-09-02 18:15:30 144384 ——w- c:\windows\system32\drivers\hdaudbus.sys
2010-09-02 18:15:22 10240 ——w- c:\windows\system32\drivers\sffp_mmc.sys
2010-09-02 18:09:47 19569 —-a-w- c:\windows\005091_.tmp
2010-09-02 15:38:40 73728 —-a-w- c:\windows\system32\javacpl.cpl
2010-09-02 15:38:39 423656 —-a-w- c:\windows\system32\deployJava1.dll
2010-09-01 18:03:48 0 d—–w- c:\program files\ESET
2010-09-01 15:55:22 77312 —-a-w- c:\windows\MBR.exe
2010-09-01 15:55:22 256512 —-a-w- c:\windows\PEV.exe
2010-09-01 15:55:22 161792 —-a-w- c:\windows\SWREG.exe
2010-09-01 15:55:21 98816 —-a-w- c:\windows\sed.exe
2010-08-26 15:19:37 1281 —-a-w- c:\windows\system32\%LocalXml%
2010-08-20 14:46:14 0 d—–w- c:\program files\Lavalys

==================== Find3M ====================

2010-09-02 18:40:31 450592 –sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-09-02 15:24:24 30500 –sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-09-02 15:24:24 161324 –sha-w- c:\windows\system32\drivers\fidbox.idx
2010-09-02 15:24:24 11965216 –sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-29 22:41:17 113933 —-a-w- c:\windows\system32\drivers\klin.dat
2010-07-29 22:41:16 97549 —-a-w- c:\windows\system32\drivers\klick.dat

============= FINISH: 17:53:52.39 ===============
Hi,

good to hear,

yes more ram will help, you might also want to start a new thread in our windows forum now you are clean or malware and have our expert techs take a look at your system and tweak the performance for you.

Just some housekeeping to do now,

please do the following:

You can delete the MBRCheck, DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


If there are any logs/tools remaining > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

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