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Very Slow Computer

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
My Windows XP SP3 machine is very slow, especially on start-up or after waking from sleep (and at random times). It might take 5 minutes to open a new program or load a web page and the machine will be non-responsive when this happens. The hard drive sounds like it is running continuously when there is a slow-down. I keep the computer scanned with Malwarebytes Anti-Malware and use Microsoft Security Essentials and don't see any malware. At other times the computer runs OK for an old computer with limited RAM.

I've posted a Hijack this log, hope you can help.
Thanks,
Robert

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:24:47 PM, on 8/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PowerPanel\upssrv.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\PowerPanel\upsio.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Gamesbar\SearchEngineProtection.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Robert Dean\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SearchEngineProtection] C:\Program Files\Gamesbar\SearchEngineProtection.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Robert Dean\Application Data\Dropbox\bin\Dropbox.exe
O4 - Startup: PdaNet Desktop.lnk = C:\Program Files\PdaNet for Android\PdaNetPC.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: www.goodreads.com
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/OneClickFix/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1194228421093
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Plug-in 1.6.0_14) -
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - http://wwwimages.adobe.com/www.adobe.com/p…obat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: UPS Service (CyberPowerUPS) - Cyber Power System Inc. - C:\PowerPanel\upssrv.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

–
End of file - 9105 bytes
Post #2
Hi

Please do the following:



Please download MBRCheck.exe to your desktop.
  • Be sure to disable your security programs
  • Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
  • A window will open on your desktop
  • if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
  • If nothing unusual is found just press Enter
  • A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
  • Please post the contents of that file.



NEXT


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.



NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #3
I did the first scan and got the results below. I'll proceed with the rest of the instructions and post those. By the way, yesterday Windows Security Essentials identified a TroganDownloader Wimar.bv and got rid if it. MBRCheck, version 1.2.3 © 2010, AD Command-line: Windows Version: Windows XP Professional Windows Information: Service Pack 3 (build 2600) Logical Drives Mask: 0x0000003d Kernel Drivers (total 124): 0x804D7000 \WINDOWS\system32\ntoskrnl.exe 0x806EE000 \WINDOWS\system32\hal.dll 0xF7D69000 \WINDOWS\system32\KDCOM.DLL 0xF7C79000 \WINDOWS\system32\BOOTVID.dll 0xF781A000 ACPI.sys 0xF7D6B000 \WINDOWS\system32\DRIVERS\WMILIB.SYS 0xF7809000 pci.sys 0xF7869000 isapnp.sys 0xF7D6D000 intelide.sys 0xF7AE9000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS 0xF7879000 MountMgr.sys 0xF77EA000 ftdisk.sys 0xF7D6F000 dmload.sys 0xF77C4000 dmio.sys 0xF7AF1000 PartMgr.sys 0xF7889000 VolSnap.sys 0xF77AC000 atapi.sys 0xF7899000 disk.sys 0xF78A9000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS 0xF778C000 fltmgr.sys 0xF777A000 sr.sys 0xF7AF9000 PxHelp20.sys 0xF7763000 KSecDD.sys 0xF76D6000 Ntfs.sys 0xF76A9000 NDIS.sys 0xF768F000 Mup.sys 0xF78B9000 agp440.sys 0xF7A59000 \SystemRoot\system32\DRIVERS\intelppm.sys 0xF69ED000 \SystemRoot\system32\DRIVERS\nv4_mini.sys 0xF69D9000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS 0xF6993000 \SystemRoot\system32\drivers\emu10k1m.sys 0xF696F000 \SystemRoot\system32\drivers\portcls.sys 0xF7A69000 \SystemRoot\system32\drivers\drmk.sys 0xF694C000 \SystemRoot\system32\drivers\ks.sys 0xF7A79000 \SystemRoot\system32\drivers\sfmanm.sys 0xF7D85000 \SystemRoot\system32\drivers\ctlfacem.sys 0xF7D41000 \SystemRoot\system32\DRIVERS\gameenum.sys 0xF68AF000 \SystemRoot\system32\DRIVERS\ltmdmxp.sys 0xF7BA9000 \SystemRoot\System32\Drivers\Modem.SYS 0xF7BB1000 \SystemRoot\system32\DRIVERS\DM9PCI5.SYS 0xF7BC1000 \SystemRoot\system32\DRIVERS\usbuhci.sys 0xF688B000 \SystemRoot\system32\DRIVERS\USBPORT.SYS 0xF7BC9000 \SystemRoot\system32\DRIVERS\usbehci.sys 0xF7BD9000 \SystemRoot\system32\DRIVERS\fdc.sys 0xF7A89000 \SystemRoot\system32\DRIVERS\i8042prt.sys 0xF7BE9000 \SystemRoot\system32\DRIVERS\kbdclass.sys 0xF7BF9000 \SystemRoot\system32\DRIVERS\point32.sys 0xF7C01000 \SystemRoot\system32\DRIVERS\mouclass.sys 0xF7A99000 \SystemRoot\system32\DRIVERS\serial.sys 0xF7D49000 \SystemRoot\system32\DRIVERS\serenum.sys 0xF6877000 \SystemRoot\system32\DRIVERS\parport.sys 0xF7AA9000 \SystemRoot\system32\DRIVERS\imapi.sys 0xF7AB9000 \SystemRoot\System32\Drivers\AFS2K.SYS 0xF7AC9000 \SystemRoot\system32\DRIVERS\cdrom.sys 0xF7AD9000 \SystemRoot\system32\DRIVERS\redbook.sys 0xF7C19000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys 0xF685C000 \SystemRoot\system32\DRIVERS\dne2000.sys 0xF7EB7000 \SystemRoot\system32\DRIVERS\audstub.sys 0xF78D9000 \SystemRoot\system32\DRIVERS\rasl2tp.sys 0xF7D65000 \SystemRoot\system32\DRIVERS\ndistapi.sys 0xF6845000 \SystemRoot\system32\DRIVERS\ndiswan.sys 0xF78E9000 \SystemRoot\system32\DRIVERS\raspppoe.sys 0xF78F9000 \SystemRoot\system32\DRIVERS\raspptp.sys 0xF7C39000 \SystemRoot\system32\DRIVERS\TDI.SYS 0xF6834000 \SystemRoot\system32\DRIVERS\psched.sys 0xF7909000 \SystemRoot\system32\DRIVERS\msgpc.sys 0xF7C49000 \SystemRoot\system32\DRIVERS\ptilink.sys 0xF7C59000 \SystemRoot\system32\DRIVERS\raspti.sys 0xF764E000 \SystemRoot\System32\Drivers\PdiPorts.sys 0xF7646000 \SystemRoot\system32\DRIVERS\pnetmdm.sys 0xF6804000 \SystemRoot\system32\DRIVERS\rdpdr.sys 0xF7919000 \SystemRoot\system32\DRIVERS\termdd.sys 0xF7D8D000 \SystemRoot\system32\DRIVERS\swenum.sys 0xF677E000 \SystemRoot\system32\DRIVERS\update.sys 0xF7CF5000 \SystemRoot\system32\DRIVERS\mssmbios.sys 0xF7929000 \SystemRoot\system32\DRIVERS\usbhub.sys 0xF7D91000 \SystemRoot\system32\DRIVERS\USBD.SYS 0xF7939000 \SystemRoot\System32\Drivers\NDProxy.SYS 0xF7D2D000 \SystemRoot\system32\drivers\MODEMCSA.sys 0xF7B11000 \SystemRoot\system32\DRIVERS\flpydisk.sys 0xF1623000 \SystemRoot\system32\DRIVERS\MpFilter.sys 0xF7DBD000 \SystemRoot\System32\Drivers\Fs_Rec.SYS 0xF7EC2000 \SystemRoot\System32\Drivers\Null.SYS 0xF7DC1000 \SystemRoot\System32\Drivers\Beep.SYS 0xF7B39000 \SystemRoot\System32\drivers\vga.sys 0xF7DC5000 \SystemRoot\System32\Drivers\mnmdd.SYS 0xF7DC9000 \SystemRoot\System32\DRIVERS\RDPCDD.sys 0xF7B49000 \SystemRoot\System32\Drivers\Msfs.SYS 0xF7B59000 \SystemRoot\System32\Drivers\Npfs.SYS 0xF6800000 \SystemRoot\system32\DRIVERS\rasacd.sys 0xF15C8000 \SystemRoot\system32\DRIVERS\ipsec.sys 0xF156F000 \SystemRoot\system32\DRIVERS\tcpip.sys 0xF1547000 \SystemRoot\system32\DRIVERS\netbt.sys 0xF1521000 \SystemRoot\system32\DRIVERS\ipnat.sys 0xF14FF000 \SystemRoot\System32\drivers\afd.sys 0xF6B85000 \SystemRoot\system32\DRIVERS\wanarp.sys 0xF6B75000 \SystemRoot\system32\DRIVERS\netbios.sys 0xF14D4000 \SystemRoot\system32\DRIVERS\rdbss.sys 0xF1464000 \SystemRoot\system32\DRIVERS\mrxsmb.sys 0xF6B65000 \SystemRoot\System32\Drivers\Fips.SYS 0xF6B45000 \SystemRoot\System32\Drivers\Cdfs.SYS 0xF144C000 \SystemRoot\System32\Drivers\dump_atapi.sys 0xF7DD1000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS 0xBF800000 \SystemRoot\System32\win32k.sys 0xF1652000 \SystemRoot\System32\drivers\Dxapi.sys 0xF7B81000 \SystemRoot\System32\watchdog.sys 0xBF000000 \SystemRoot\System32\drivers\dxg.sys 0xF7F40000 \SystemRoot\System32\drivers\dxgthk.sys 0xF164E000 \SystemRoot\System32\DRIVERS\pdiddcci.sys 0xBF012000 \SystemRoot\System32\nv4_disp.dll 0xBFFA0000 \SystemRoot\System32\ATMFD.DLL 0xF1167000 \SystemRoot\system32\DRIVERS\ndisuio.sys 0xF0E1E000 \SystemRoot\system32\DRIVERS\mrxdav.sys 0xF7D8F000 \SystemRoot\System32\Drivers\ParVdm.SYS 0xF0D53000 \??\C:\WINDOWS\system32\Drivers\CVPNDRVA.sys 0xF0C22000 \SystemRoot\System32\Drivers\HTTP.sys 0xF0BE5000 \SystemRoot\system32\drivers\wdmaud.sys 0xF0E9B000 \SystemRoot\system32\drivers\sysaudio.sys 0xF09D8000 \SystemRoot\system32\DRIVERS\srv.sys 0xF7E23000 \SystemRoot\system32\DRIVERS\psi_mf.sys 0xEF641000 \SystemRoot\System32\Drivers\Fastfat.SYS 0xF0B73000 \SystemRoot\system32\DRIVERS\asyncmac.sys 0xEF2A0000 \SystemRoot\system32\drivers\kmixer.sys 0x7C900000 \WINDOWS\system32\ntdll.dll Processes (total 45): 0 System Idle Process 4 System 688 C:\WINDOWS\system32\smss.exe 756 csrss.exe 780 C:\WINDOWS\system32\winlogon.exe 832 C:\WINDOWS\system32\services.exe 844 C:\WINDOWS\system32\lsass.exe 1012 C:\WINDOWS\system32\svchost.exe 1080 svchost.exe 1176 C:\Program Files\Microsoft Security Essentials\MsMpEng.exe 1212 C:\WINDOWS\system32\svchost.exe 1288 svchost.exe 1412 svchost.exe 1672 C:\WINDOWS\system32\spoolsv.exe 1768 svchost.exe 1800 C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe 1824 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe 1840 C:\Program Files\Bonjour\mDNSResponder.exe 1872 C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe 2016 C:\PowerPanel\upssrv.exe 2032 C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe 176 C:\PowerPanel\upsio.exe 296 C:\Program Files\Java\jre6\bin\jqs.exe 420 C:\WINDOWS\system32\nvsvc32.exe 528 C:\WINDOWS\system32\svchost.exe 1308 C:\Program Files\Canon\CAL\CALMAIN.exe 892 C:\WINDOWS\explorer.exe 2064 alg.exe 2704 C:\WINDOWS\system32\devldr32.exe 2756 C:\Program Files\Microsoft IntelliPoint\ipoint.exe 2796 C:\Program Files\Microsoft Security Essentials\msseces.exe 2804 C:\Program Files\iTunes\iTunesHelper.exe 2812 C:\Program Files\Common Files\Java\Java Update\jusched.exe 2820 C:\WINDOWS\system32\ctfmon.exe 2828 C:\Program Files\GamesBar\SearchEngineProtection.exe 2836 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe 2904 C:\Documents and Settings\Robert Dean\Application Data\Dropbox\bin\Dropbox.exe 2912 C:\Program Files\PdaNet for Android\PdaNetPC.exe 2932 C:\Program Files\Secunia\PSI\psi.exe 3176 C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe 3548 C:\Program Files\iPod\bin\iPodService.exe 1924 C:\Program Files\Mozilla Firefox\firefox.exe 2888 C:\WINDOWS\system32\wuauclt.exe 3824 C:\WINDOWS\system32\wscntfy.exe 3272 C:\Documents and Settings\Robert Dean\Desktop\MBRCheck.exe \\.\C: –> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS) \\.\D: –> \\.\PhysicalDrive1 at offset 0x00000000`00007e00 (NTFS) \\.\F: –> \\.\PhysicalDrive0 at offset 0x0000001f`ffd60a00 (NTFS) PhysicalDrive0 Model Number: WDCWD3200AAJB-00TYA0, Rev: 00.02C01 PhysicalDrive1 Model Number: ST3200822A, Rev: 3.01 Size Device Name MBR Status ——————————————– 298 GB \\.\PhysicalDrive0 Windows XP MBR code detected SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A 186 GB \\.\PhysicalDrive1 Legit MBR code detected SHA1: 317A49A9E93F077F2D004734D2A7B6CA7E7B9495 Done!
Post #4
The results of the DDS text is provided below. Per the instructions I have attached the attach.txt file as well as the GMER txt file. Thanks for your help. DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 12:12:36.54 on Sun 08/22/2010 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.447.135 [GMT -4:00] AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Microsoft Security Essentials\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\PowerPanel\upssrv.exe C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe C:\PowerPanel\upsio.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\devldr32.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Microsoft Security Essentials\msseces.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Gamesbar\SearchEngineProtection.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Documents and Settings\Robert Dean\Application Data\Dropbox\bin\Dropbox.exe C:\Program Files\PdaNet for Android\PdaNetPC.exe C:\Program Files\Secunia\PSI\psi.exe C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\Robert Dean\Desktop\dds.com ============== Pseudo HJT Report =============== uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie uInternet Settings,ProxyOverride = *.local BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [SearchEngineProtection] c:\program files\gamesbar\SearchEngineProtection.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" mRun: [] mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\docume~1\robert~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\robert dean\application data\dropbox\bin\Dropbox.exe StartupFolder: c:\docume~1\robert~1\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe StartupFolder: c:\docume~1\robert~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\colorv~1.lnk - c:\program files\colorvision\utility\ColorVisionStartup.exe StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Microsoft Works Calendar Reminders.lnk.disabled IE: &Windows Live Search IE: Add to Windows &Live Favorites IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL Trusted Zone: amazon.com\www Trusted Zone: ebay.com\www Trusted Zone: goodreads.com\www Trusted Zone: internet Trusted Zone: mcafee.com Trusted Zone: turbotax.com DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.comcastsupport.com/OneClickFix/tgctlsr.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194228421093 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} - hxxp://download.microsoft.com/download/B/3/A/B3A2EA73-793D-4ABE-992D-C81140384044/igdtoolx.cab DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll Hosts: 127.0.0.1 www.spywareinfo.com ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\robert~1\applic~1\mozilla\firefox\profiles\gy5g6og6.default\ FF - prefs.js: browser.search.selectedEngine - bing FF - prefs.js: browser.startup.homepage - hxxp://start.msn.iplay.com/?o=shp FF - component: c:\documents and settings\robert dean\application data\mozilla\firefox\profiles\gy5g6og6.default\extensions\[removed]\components\coolirisstub.dll FF - plugin: c:\documents and settings\robert dean\application data\move networks\plugins\npqmp071505000011.dll FF - plugin: c:\documents and settings\robert dean\application data\mozilla\firefox\profiles\gy5g6og6.default\extensions\[removed]\plugins\npcoolirisplugin.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} —- FIREFOX POLICIES —- FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24); c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216] R3 pnetmdm;PdaNet Modem;c:\windows\system32\drivers\pnetmdm.sys [2010-7-27 9472] R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-5-28 14896] S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys –> c:\windows\system32\drivers\Lbd.sys [?] S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-6-29 18176] S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-6-29 7680] S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2008-6-29 42112] S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-6-29 23680] =============== Created Last 30 ================ 2010-08-20 00:48:54 0 d—–w- c:\program files\Trend Micro 2010-08-10 01:45:45 0 d—–w- c:\docume~1\robert~1\applic~1\Dropbox 2010-07-28 00:09:49 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01007.Wdf 2010-07-28 00:08:58 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf 2010-07-28 00:08:42 14640 ——w- c:\windows\system32\spmsgXP_2k3.dll 2010-07-28 00:05:02 581192 —-a-w- c:\windows\system32\WinUSBCoInstaller.dll 2010-07-28 00:05:01 9472 —-a-w- c:\windows\system32\drivers\pnetmdm.sys 2010-07-28 00:05:01 1112288 —-a-w- c:\windows\system32\WdfCoInstaller01007.dll 2010-07-28 00:04:59 0 d—–w- c:\program files\PdaNet for Android 2010-07-25 15:06:28 32632 —ha-w- c:\windows\system32\mlfcache.dat ==================== Find3M ==================== 2010-07-17 09:00:04 423656 —-a-w- c:\windows\system32\deployJava1.dll 2010-06-30 12:31:35 149504 —-a-w- c:\windows\system32\schannel.dll 2010-06-24 12:22:03 916480 —-a-w- c:\windows\system32\wininet.dll 2010-06-23 13:44:04 1851904 —-a-w- c:\windows\system32\win32k.sys 2010-06-17 14:03:00 80384 —-a-w- c:\windows\system32\iccvid.dll 2010-06-14 07:41:45 1172480 —-a-w- c:\windows\system32\msxml3.dll 2010-06-01 17:37:48 221568 ——w- c:\windows\system32\MpSigStub.exe 2010-04-18 11:31:01 245760 –sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat 2008-07-06 15:51:47 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008070620080707\index.dat ============= FINISH: 12:14:22.20 ===============

Attachments:

Post #5
Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #7
Hi

Please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #8
Thanks a lot for your help. See the files below. jMalwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4462 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 8/22/2010 3:44:06 PM mbam-log-2010-08-22 (15-44-06).txt Scan type: Quick scan Objects scanned: 148224 Time elapsed: 8 minute(s), 21 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ———————————————————————— Kapersky scan below ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Monday, August 23, 2010 Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Sunday, August 22, 2010 19:59:01 Records in database: 4134504 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ E:\ F:\ Scan statistics: Objects scanned: 82623 Threats found: 9 Infected objects found: 11 Suspicious objects found: 0 Scan duration: 04:28:38 File name / Threat / Threats count C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.Cydoor 2 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.NewDotNet 1 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.SaveNow.av 1 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.SaveNow.au 1 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.DownloadWare.a 1 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.BrilliantDigital.1007 2 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.BrilliantDigital.30170 1 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.BrilliantDigital.1100 1 C:\System Volume Information\_restore{9C93FAAF-6CE3-4F2F-8CDE-190477312523}\RP555\A0024394.exe Infected: not-a-virus:AdWare.Win32.Altnet.a 1 Selected area has been scanned.
Post #9
the items found are in old system restore points which we will clean up shortly, please post a fresh DDS log and advise how your computer is running now and if there are any outstanding issues.
Post #10
Hi, again thanks for the help. I've posted the DDS log and attached the attach.txt files. The computer is much faster than it has been running. It's great not to have to wait so long for it to respond. DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 17:05:49.46 on Mon 08/23/2010 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.447.128 [GMT -4:00] AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Microsoft Security Essentials\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\system32\devldr32.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Microsoft Security Essentials\msseces.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Gamesbar\SearchEngineProtection.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Secunia\PSI\psi.exe C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\explorer.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Java\jre6\bin\java.exe C:\Documents and Settings\Robert Dean\Desktop\Malware Log Files\dds.com ============== Pseudo HJT Report =============== uInternet Settings,ProxyOverride = *.local BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll uRun: [SearchEngineProtection] c:\program files\gamesbar\SearchEngineProtection.exe uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\docume~1\robert~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\robert dean\application data\dropbox\bin\Dropbox.exe StartupFolder: c:\docume~1\robert~1\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe StartupFolder: c:\docume~1\robert~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\colorv~1.lnk - c:\program files\colorvision\utility\ColorVisionStartup.exe StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Microsoft Works Calendar Reminders.lnk.disabled IE: &Windows Live Search IE: Add to Windows &Live Favorites IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL Trusted Zone: amazon.com\www Trusted Zone: ebay.com\www Trusted Zone: goodreads.com\www Trusted Zone: internet Trusted Zone: mcafee.com Trusted Zone: turbotax.com DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.comcastsupport.com/OneClickFix/tgctlsr.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194228421093 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} - hxxp://download.microsoft.com/download/B/3/A/B3A2EA73-793D-4ABE-992D-C81140384044/igdtoolx.cab DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\robert~1\applic~1\mozilla\firefox\profiles\gy5g6og6.default\ FF - prefs.js: browser.search.selectedEngine - bing FF - prefs.js: browser.startup.homepage - hxxp://start.msn.iplay.com/?o=shp FF - component: c:\documents and settings\robert dean\application data\mozilla\firefox\profiles\gy5g6og6.default\extensions\[removed]\components\coolirisstub.dll FF - plugin: c:\documents and settings\robert dean\application data\move networks\plugins\npqmp071505000011.dll FF - plugin: c:\documents and settings\robert dean\application data\mozilla\firefox\profiles\gy5g6og6.default\extensions\[removed]\plugins\npcoolirisplugin.dll FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} —- FIREFOX POLICIES —- FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbaam7a8h", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24); c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216] R3 pnetmdm;PdaNet Modem;c:\windows\system32\drivers\pnetmdm.sys [2010-7-27 9472] R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-5-28 14896] S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys –> c:\windows\system32\drivers\Lbd.sys [?] S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-6-29 18176] S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-6-29 7680] S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2008-6-29 42112] S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-6-29 23680] =============== Created Last 30 ================ 2010-08-22 18:49:07 0 d-sha-r- C:\cmdcons 2010-08-22 18:42:42 77312 —-a-w- c:\windows\MBR.exe 2010-08-22 18:42:41 98816 —-a-w- c:\windows\sed.exe 2010-08-22 18:42:41 256512 —-a-w- c:\windows\PEV.exe 2010-08-22 18:42:41 161792 —-a-w- c:\windows\SWREG.exe 2010-08-20 00:48:54 0 d—–w- c:\program files\Trend Micro 2010-08-10 01:45:45 0 d—–w- c:\docume~1\robert~1\applic~1\Dropbox 2010-07-28 00:09:49 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01007.Wdf 2010-07-28 00:08:58 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf 2010-07-28 00:08:42 14640 ——w- c:\windows\system32\spmsgXP_2k3.dll 2010-07-28 00:05:02 581192 —-a-w- c:\windows\system32\WinUSBCoInstaller.dll 2010-07-28 00:05:01 9472 —-a-w- c:\windows\system32\drivers\pnetmdm.sys 2010-07-28 00:05:01 1112288 —-a-w- c:\windows\system32\WdfCoInstaller01007.dll 2010-07-28 00:04:59 0 d—–w- c:\program files\PdaNet for Android 2010-07-25 15:06:28 32632 —ha-w- c:\windows\system32\mlfcache.dat ==================== Find3M ==================== 2010-07-17 09:00:04 423656 —-a-w- c:\windows\system32\deployJava1.dll 2010-06-30 12:31:35 149504 —-a-w- c:\windows\system32\schannel.dll 2010-06-24 12:22:03 916480 —-a-w- c:\windows\system32\wininet.dll 2010-06-23 13:44:04 1851904 —-a-w- c:\windows\system32\win32k.sys 2010-06-17 14:03:00 80384 —-a-w- c:\windows\system32\iccvid.dll 2010-06-14 07:41:45 1172480 —-a-w- c:\windows\system32\msxml3.dll 2010-06-01 17:37:48 221568 ——w- c:\windows\system32\MpSigStub.exe 2010-04-18 11:31:01 245760 –sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat 2008-07-06 15:51:47 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008070620080707\index.dat ============= FINISH: 17:07:32.48 ===============

Attachments:

Post #11
Hi

Please do the following:

Download the latest version of Trendmicro's Hijackthis to your desktop.

Double click the downloaded program icon to install it [external image: Posted Image]
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe

Open HJT

Click on Scan and Save a Log File, it will open in Notepad
Go to Format and make sure Wordwrap is Unchecked
Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Add Reply button.

DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Post #12
The previous link led me to version 2.02 and I got redirected to download Hijack this version 2.04 so here it is.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:20:50 PM, on 8/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Gamesbar\SearchEngineProtection.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [SearchEngineProtection] C:\Program Files\Gamesbar\SearchEngineProtection.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Robert Dean\Application Data\Dropbox\bin\Dropbox.exe
O4 - Startup: PdaNet Desktop.lnk = C:\Program Files\PdaNet for Android\PdaNetPC.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: www.goodreads.com
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/OneClickFix/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1194228421093
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Plug-in 1.6.0_14) -
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - http://wwwimages.adobe.com/www.adobe.com/p…obat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: UPS Service (CyberPowerUPS) - Cyber Power System Inc. - C:\PowerPanel\upssrv.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

–
End of file - 8651 bytes
Post #13
Please do the following:

  • Open HiJackThis
  • Click on Do a system scan only
  • Check the boxes next to ONLY the entries listed below (if still present):


O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O15 - Trusted Zone: http://www.amazon.com
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: www.goodreads.com
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Plug-in 1.6.0_14) -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab

  • Close all windows except Hijackthis and click Fix Checked
  • Click Yes when prompted
  • Close HijackThis.



Please advise if there are any outstanding issues
Post #14
CatByte, I've completed all the steps and the computer is now much faster and I don't see any remaining issues. Thank you for all your help and support.
Post #15
Hi.

Just some housekeeping to do now,

please do the following:

You can delete the MBRCheck, DDS and GMER logs and programs from your desktop.


NEXT

Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


If there are any logs/tools remaining > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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