hacktool rootkit

Another question….is the files that I have run the reason why I keep getting messages that Windows has blocked some start up programs ?? Thanks.

aussie_dave:

Please run this since ComboFix didn't uninstall properly:

🖼Click to load external image (Posted Image) Now to remove most of the tools that we have used in fixing your machine:

• Make sure you have an Internet Connection.
• Download OTC to your desktop and run it
• A list of tool components used in the cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
• Click Yes to begin the cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.
• Manually delete any remaining logs or tools from our fixes

Once that has completed you can try to run TFC again.

Your logs show that you have several programs blocked from starting automatically in msconfig. That is probably what the message is alerting you to. Can you tell me exactly what it says?

I downloaded and ran the OTC which worked without any issues, But when I ran the TFC again, it found no files for the first 3 users, then crashed at the same point on the last user. When I first log in I get a message pop up about Windows Mail (which I have transcribed into the attached notepad) and then every so often I get a message on the tool bar at the bottom of the screen about blocked start up programs. These only started just recently. I have put what they say into the same notepad. This message pops up every so often during each session on the PC.

aussie_dave:

Just delete TFC, it's apparently not going to play well with your PC.

The Windows Mail message is just letting you know it wants to to some maintenance. If won't hurt to let it run, but if you want to turn it off, go to Tools > Options > Advanced > Maintenance and and uncheck the box which says "Compact the database on shutdown every…"

This link offers a good explanation of the Windows Startup messages and your options to deal with them.

OK….thanks again for all the help. My PC is also noticeably quicker during start up now.

You're welcome. Take care.

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