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Spyware / Malware / Virus Removal

Computer is slow

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
My computer is very, very slow. A friend told me it could be a virus and recommended me to to your site. It takes a long time to boot up and when I go on the internet it takes an even longer time. There are no error messages, but sometime graphics are "X" out. Also, a message appears at the lower left had corner that says: "Done, but with errors." I really would like to have this problem fixed and hope that you will be able to help me. Thank you. PS: I clicked on "Are You infected topic" for the instructions but nothing happned.
Post #2
Hello Janet001 and welcome to WhatTheTech. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please follow my instructions carefully and in the order they are posted.
  • Any underlined text in my posts indicates a clickable link.
  • You should print any instructions I give you for ease of use and reference.
  • If you have any questions at all, please stop and ask before proceeding.
🖼Click to load external image (Posted Image) Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr
DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
🖼Click to load external image (Posted Image) Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.


    [external image: Posted Image]
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

If you have trouble running GEMR:
  • Make sure that your security software is disabled
  • Uncheck the box next to "Files" this time also
  • If you still can't run it, try in the Safe Mode
Please include the following in your next post:
  • DDS and Attach.txt logs
  • GMER log
Post #3
DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
Run by [removed] at 13:34:42.57 on Mon 08/09/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.255.115 [GMT -7:00]

AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Janet Rankine\My Documents\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uWindow Title = Microsoft Internet Explorer provided by Sympatico Internet Service
uSearch Bar = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;;*.local
uSearchURL,(Default) = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: TwaintecObj Class: {000020dd-c72e-4113-af77-dd56626c6c42} - c:\windows\twaintec.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\acrobat\activex\AcroIEHelper.ocx
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100518174956.dll
BHO: BHObj Class: {8f4e5661-f99e-4b3e-8d85-0ea71c0748e4} - c:\windows\wsem303.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {5F1ABCDB-A875-46C1-8345-B72A4567E486} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Scan Register] ssms.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Microszoft Update Mach1nezs] svchst.exe
uRun: [Microsoft Restore] scrgrd.exe
uRun: [LogitechSoftwareUpdate] "c:\program files\logitech\video\ManifestEngine.exe" boot
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uRun: [googletalk] "c:\program files\google\google talk\googletalk.exe" /autostart
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [tsbalcf] c:\windows\tsbalcf.exe
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [Motive SmartBridge] c:\progra~1\netass~1\smartb~1\MotiveSB.exe
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~2\mimboot.exe
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [LogitechVideoTray] c:\program files\logitech\video\LogiTray.exe
mRun: [LogitechVideoRepair] c:\program files\logitech\video\ISStart.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [iqjoeo] c:\windows\system32\wjuholwv.exe
mRun: [IPInSightMonitor 01] "c:\program files\visual networks\visual ip insight\sympatico consumer\IPMon32.exe"
mRun: [IPInSightLAN 01] "c:\program files\visual networks\visual ip insight\sympatico consumer\IPClient.exe" -l
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Bnrppxj] c:\program files\tesxg\Htmutcz.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McPvTray] c:\program files\mcafee\anti-theft\McPvTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [dldnmon.exe] "c:\program files\dell v105\dldnmon.exe"
mRun: [dldnamon] "c:\program files\dell v105\dldnamon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netass~1.lnk - c:\program files\netassistant\bin\matcli.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sonicc~1.lnk - c:\program files\common files\sonic shared\CineTray.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} - hxxp://www.xxxtoolbar.com/ist/softwares/v4.0/0006_adult.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
DPF: {556DDE35-E955-11D0-A707-000000521957} - hxxp://www.xblock.com/download/xclean_micro.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,4929/mcfscan.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2009-11-17 63080]
S0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-5-16 385880]
S1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-5-16 82952]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-5-16 54776]
S2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe -service –> c:\windows\system32\dldncoms.exe -service [?]
S2 dldnCATSCustConnectService;dldnCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldnserv.exe [2010-6-25 98984]
S2 gupdate1ca4b63a0ec9e2c;Google Update Service (gupdate1ca4b63a0ec9e2c);c:\program files\google\update\GoogleUpdate.exe [2009-10-12 133104]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-16 271480]
S2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-16 271480]
S2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-16 271480]
S2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-16 271480]
S2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-5-16 170144]
S2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-5-16 188136]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-5-16 141792]
S2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-2-5 229688]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-5-16 55456]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-5-16 152320]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-5-16 51688]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-5-16 312616]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-5-16 88480]
S3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-5-16 88480]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-5-16 83496]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-5-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-5-8 40552]

=============== Created Last 30 ================

2010-08-02 21:07:16 56 —ha-w- c:\windows\system32\ezsidmv.dat
2010-08-02 20:25:56 0 d—–r- c:\program files\Skype
2010-07-16 10:25:35 0 d—–w- C:\6753751a5b3c237d9e3dee9b7bd17676
2010-07-16 01:11:57 744448 -c—-w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-05-18 23:35:16 91424 —-a-w- c:\windows\system32\dnssd.dll
2010-05-18 23:35:16 107808 —-a-w- c:\windows\system32\dns-sd.exe
2005-12-06 02:28:30 3673932 ——w- c:\program files\Dec2005_MDX1_x86_Archive.cab
2005-12-06 02:28:04 1358864 ——w- c:\program files\Dec2005_d3dx9_28_x64.cab
2005-12-06 02:28:02 86925 ——w- c:\program files\Oct2005_xinput_x64.cab
2005-12-06 02:28:02 46247 ——w- c:\program files\Oct2005_xinput_x86.cab
2005-12-06 02:28:02 41888 ——w- c:\program files\dxdllreg_x86.cab
2005-12-06 02:28:00 916806 ——w- c:\program files\Dec2005_MDX1_x86.cab
2005-12-06 02:27:58 1080344 ——w- c:\program files\Dec2005_d3dx9_28_x86.cab
2004-06-07 02:42:42 149 -c–a-w- c:\program files\INSTALL.LOG
2008-08-07 04:59:11 32768 –sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080620080807\index.dat

============= FINISH: 13:36:47.32 ===============

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-08-09 17:15:51
Windows 5.1.2600 Service Pack 3
Running: go658qxy[1].exe; Driver: C:\DOCUME~1\JANETR~1\LOCALS~1\Temp\pxtdypog.sys


—- System - GMER 1.0.15 —-

SSDT IPVNMon.sys (IPVNMon/Visual Networks) ZwDeviceIoControlFile [0xF9983B23]

Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwCreateKey [0xF9AD8DB0]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwDeleteKey [0xF9AD8DC4]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwDeleteValueKey [0xF9AD8DF0]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenKey [0xF9AD8D9C]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenProcess [0xF9AD8D74]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenThread [0xF9AD8D88]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwRenameKey [0xF9AD8DDA]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetSecurityObject [0xF9AD8E1C]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetValueKey [0xF9AD8E06]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenProcess
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenThread
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtSetSecurityObject

—- Kernel code sections - GMER 1.0.15 —-

PAGE ntoskrnl.exe!ZwOpenKey 80568D48 2 Bytes JMP F9AD8DA0 mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!ZwOpenKey + 3 80568D4B 2 Bytes [57, 79]
PAGE ntoskrnl.exe!ZwCreateKey 80570833 5 Bytes JMP F9AD8DB4 mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!NtOpenProcess 805719AC 5 Bytes JMP F9AD8D78 mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!ZwSetValueKey 80572A6E 7 Bytes JMP F9AD8E0A mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!NtOpenThread 8058E5C4 5 Bytes JMP F9AD8D8C mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!ZwDeleteValueKey 80592D64 7 Bytes JMP F9AD8DF4 mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!ZwDeleteKey 80595316 7 Bytes JMP F9AD8DC8 mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!NtSetSecurityObject 8059B1F3 5 Bytes JMP F9AD8E20 mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
PAGE ntoskrnl.exe!ZwRenameKey 8064EAEA 7 Bytes JMP F9AD8DDE mfehidk.sys (McAfee Link Driver/McAfee, Inc.)

—- User code sections - GMER 1.0.15 —-

.text C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe[2124] kernel32.dll!LoadLibraryA 7C801D7B 5 Bytes JMP 62419A20 C:\Program Files\Common Files\McAfee\McProxy\mcproxy.dll (McAfee Proxy Service Module/McAfee, Inc.)
.text C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe[2124] kernel32.dll!LoadLibraryW 7C80AEEB 5 Bytes JMP 62419AE2 C:\Program Files\Common Files\McAfee\McProxy\mcproxy.dll (McAfee Proxy Service Module/McAfee, Inc.)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ws2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 46CAE71D C:\Program Files\Microsoft\Search Enhancement Pack\SeaNote\SeaNote.dll (Microsoft Search Note/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ws2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 46CAEEE9 C:\Program Files\Microsoft\Search Enhancement Pack\SeaNote\SeaNote.dll (Microsoft Search Note/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ws2_32.dll!socket 71AB4211 5 Bytes JMP 46CAE59E C:\Program Files\Microsoft\Search Enhancement Pack\SeaNote\SeaNote.dll (Microsoft Search Note/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ws2_32.dll!connect 71AB4A07 5 Bytes JMP 46CAE62A C:\Program Files\Microsoft\Search Enhancement Pack\SeaNote\SeaNote.dll (Microsoft Search Note/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ws2_32.dll!send 71AB4C27 5 Bytes JMP 46CAE9ED C:\Program Files\Microsoft\Search Enhancement Pack\SeaNote\SeaNote.dll (Microsoft Search Note/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3792] ws2_32.dll!recv 71AB676F 5 Bytes JMP 46CAF1C3 C:\Program Files\Microsoft\Search Enhancement Pack\SeaNote\SeaNote.dll (Microsoft Search Note/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3848] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

—- EOF - GMER 1.0.15 —-

Attachments:

Post #4
Janet001,

🖼Click to load external image (Posted Image) You are infected with a trojan know to sometimes have backdoor properties. Backdoor Trojans are very dangerous because they use advanced techniques (backdoors) to steal sensitive information which they send back to the hacker. All passwords should be changed using a different computer and, if necessary, banking and credit card institutions should be notified of the possible security breach.

🖼Click to load external image (Posted Image) Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please include the following in your next post:
  • ComboFix log
Post #5
ComboFix 10-08-10.03 - Janet Rankine 08/10/2010 17:23:46.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.255.76 [GMT -7:00]
Running from: c:\documents and settings\[removed]\My Documents\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\JANETR~1\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\Janet Rankine\Local Settings\Temp\IadHide5.dll
c:\program files\180search assistant
c:\program files\180search assistant\180sa_gdf.dat
c:\program files\180search assistant\180sa_hpk.dat
c:\program files\180search assistant\180sa_kyf.dat
c:\program files\180search assistant\180saau.dat
c:\program files\180solutions
c:\program files\180solutions\fiz0
c:\program files\INSTALL.LOG
c:\program files\internet optimizer
c:\program files\ISTsvc
c:\program files\SideFind
c:\program files\SideFind\sfexd001
c:\windows\Debug\dcpromo.log
c:\windows\GatorHDPlugin.log

.
((((((((((((((((((((((((( Files Created from 2010-07-11 to 2010-08-11 )))))))))))))))))))))))))))))))
.

2010-08-02 21:07 . 2010-08-02 21:07 56 —ha-w- c:\windows\system32\ezsidmv.dat
2010-08-02 21:07 . 2010-08-10 20:03 ——– d—–w- c:\documents and settings\Janet Rankine\Application Data\skypePM
2010-08-02 20:37 . 2010-08-10 20:04 ——– d—–w- c:\documents and settings\Janet Rankine\Application Data\Skype
2010-08-02 20:26 . 2010-08-02 20:26 ——– d—–w- c:\program files\Common Files\Skype
2010-08-02 20:25 . 2010-08-02 20:29 ——– d—–r- c:\program files\Skype
2010-08-02 20:25 . 2010-08-02 20:25 ——– d—–w- c:\documents and settings\All Users\Application Data\Skype
2010-07-16 10:25 . 2010-07-16 10:27 ——– d—–w- C:\6753751a5b3c237d9e3dee9b7bd17676
2010-07-16 01:11 . 2010-06-14 14:31 744448 -c—-w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-16 00:34 . 2010-07-16 00:43 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
@="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
[HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
2010-02-06 04:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
@="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
[HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
2010-02-06 04:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
@="{b4caf489-1eec-c617-49ad-8d7088598c06}"
[HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
2010-02-06 04:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-20 68856]
"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2004-06-01 196608]
"LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2006-07-12 36864]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-05-13 26192168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2005-09-20 335872]
"Motive SmartBridge"="c:\progra~1\NETASS~1\SMARTB~1\MotiveSB.exe" [2002-10-31 327680]
"MimBoot"="c:\progra~1\MUSICM~1\MUSICM~2\mimboot.exe" [2006-01-19 11776]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2004-05-22 221184]
"LogitechVideoTray"="c:\program files\Logitech\Video\LogiTray.exe" [2004-06-01 217088]
"LogitechVideoRepair"="c:\program files\Logitech\Video\ISStart.exe" [2004-06-01 458752]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-28 81920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"IPInSightMonitor 01"="c:\program files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe" [2002-04-20 102400]
"IPInSightLAN 01"="c:\program files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" [2002-04-20 364544]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-02-25 127037]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-22 451896]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-25 202256]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-06-25 1193848]
"McPvTray"="c:\program files\McAfee\Anti-Theft\McPvTray.exe" [2009-11-17 670312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"dldnmon.exe"="c:\program files\Dell V105\dldnmon.exe" [2009-07-30 668328]
"dldnamon"="c:\program files\Dell V105\dldnamon.exe" [2009-07-30 16040]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe [2004-6-6 82026]
Script execution time was exceeded on script "c:\combofix\lnkread.vbs".
Script execution was terminated.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcoÈ Ý9¿Ì*ú]Mú*ÀaîžC:
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcoÈ Ý9¿Ì*ú]Mú*ÀaîžC:\Program Files
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcoÈ Ý9¿Ì*ú]Mú*Àaîžc:\program files\ISTsvc
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWC:
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWC:\Program Files
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWc:\program files\ISTsvc

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWc:\program files\ISTsvc\istsvc.exe]
c:\windows\bqertfjq.exe [BU]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\WINDOWS\\system32\\dldncoms.exe"=
"c:\\Program Files\\Dell V105\\dldnmon.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldnpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldntime.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldnjswx.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R2 dldnCATSCustConnectService;dldnCATSCustConnectService;c:\windows\System32\spool\DRIVERS\W32X86\3\\dldnserv.exe [2009-07-10 98984]
R2 gupdate1ca4b63a0ec9e2c;Google Update Service (gupdate1ca4b63a0ec9e2c);c:\program files\Google\Update\GoogleUpdate.exe [2009-10-12 133104]
R3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\DRIVERS\mfendisk.sys [2010-04-28 88480]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-04-28 83496]
S0 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2009-11-17 63080]
S1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-04-28 82952]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\DRIVERS\MOBK.sys [2010-02-06 54776]
S2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe [2009-07-10 594600]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2010-04-28 188136]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-04-28 141792]
S2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [2010-02-06 229688]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-04-28 55456]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-04-28 312616]
S3 mfendiskmp;mfendiskmp;c:\windows\system32\DRIVERS\mfendisk.sys [2010-04-28 88480]


— Other Services/Drivers In Memory —

*Deregistered* - IPVNMon
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder

2010-08-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2010-08-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-12 17:41]

2010-08-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-12 17:41]

2010-08-11 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1214440339-1364589140-725345543-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]

2010-08-10 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1214440339-1364589140-725345543-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]

2010-08-11 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-12 05:18]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid;=ie7&rls;=com.microsoft:en-US&ie;=utf8&oe;=utf8
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;;*.local
uSearchURL,(Default) = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
IE: Add to Windows &Live; Favorites - http://favorites.live.com/quickadd.aspx
IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
Trusted Zone: musicmatch.com\online
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Scan Register - ssms.exe
HKCU-Run-Microszoft Update Mach1nezs - svchst.exe
HKLM-Run-tsbalcf - c:\windows\tsbalcf.exe
HKLM-Run-iqjoeo - c:\windows\System32\wjuholwv.exe
HKLM-Run-Bnrppxj - c:\program files\Tesxg\Htmutcz.exe
MSConfigStartUp-istsvc - c:\windows\bqertfjq.exe
AddRemove-180sa - c:\program files\180search assistant\180sa.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-10 17:56
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(3780)
c:\windows\system32\WININET.dll
c:\progra~1\NETASS~1\SMARTB~1\SBHook.dll
c:\docume~1\JANETR~1\LOCALS~1\Temp\IadHide5.dll
c:\program files\McAfee Online Backup\MOBKshell.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
c:\progra~1\MUSICM~1\MUSICM~2\MMDiag.exe
c:\program files\Musicmatch\Musicmatch Jukebox\mim.exe
c:\program files\Dell V105\dldnMsdMon.exe
c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
c:\program files\Common Files\Sonic Shared\CineTray.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
.
**************************************************************************
.
Completion time: 2010-08-10 18:40:36 - machine was rebooted
ComboFix-quarantined-files.txt 2010-08-11 01:40

Pre-Run: 7,207,624,704 bytes free
Post-Run: 8,204,840,960 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - 30F6374C65B219A4038409911E369DB4
Post #6
Janet001,

🖼Click to load external image (Posted Image) Open Notepad Go to Start> All Programs> Accessories> Notepad ( this will only work with Notepad ) and copy all the text inside the Codebox by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above DDS::

DDS::
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;;*.local
DirLook::
C:\6753751a5b3c237d9e3dee9b7bd17676
File::
c:\windows\bqertfjq.exe 
Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcoÈ Ý9¿Ì*ú]Mú*ÀaîžC:]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcoÈ Ý9¿Ì*ú]Mú*ÀaîžC:\Program Files]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PcoÈ Ý9¿Ì*ú]Mú*Àaîžc:\program files\ISTsvc]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWC:]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWC:\Program Files]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWc:\program files\ISTsvc]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Á³#  L"h'þ9Óœð3rÅWc:\program files\ISTsvc\istsvc.exe]

Save this as CFScript to your desktop.

Then disable your security programs and drag the CFScript into ComboFix.exe as you see in the screenshot below.

[external image: Posted Image]


This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

🖼Click to load external image (Posted Image) Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post the results.
Please include the following in your next post:
  • ComboFix log
  • MBAM log
Post #7
ComboFix 10-08-11.02 - Janet Rankine 08/11/2010 17:05:33.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.255.70 [GMT -7:00]
Running from: c:\documents and settings\[removed]\My Documents\ComboFix.exe
Command switches used :: c:\documents and settings\Janet Rankine\My Documents\CFScript.txt

FILE ::
"c:\windows\bqertfjq.exe"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\JANETR~1\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\Janet Rankine\Local Settings\Temp\IadHide5.dll

.
((((((((((((((((((((((((( Files Created from 2010-07-12 to 2010-08-12 )))))))))))))))))))))))))))))))
.

2010-08-02 21:07 . 2010-08-11 01:17 ——– d—–w- c:\documents and settings\Janet Rankine\Application Data\skypePM
2010-08-02 20:37 . 2010-08-11 21:59 ——– d—–w- c:\documents and settings\Janet Rankine\Application Data\Skype
2010-08-02 20:25 . 2010-08-02 20:25 ——– d—–w- c:\documents and settings\All Users\Application Data\Skype

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
—- Directory of C:\6753751a5b3c237d9e3dee9b7bd17676 —-

2010-07-16 10:25 . 2010-07-16 10:25 788 —ha-w- c:\6753751a5b3c237d9e3dee9b7bd17676\$shtdwn$.req
2010-07-02 19:56 . 2010-07-02 19:56 6325362 —-a-w- c:\6753751a5b3c237d9e3dee9b7bd17676\mrt.exe._p
2010-07-02 19:39 . 2010-07-02 19:39 58312 —-a-w- c:\6753751a5b3c237d9e3dee9b7bd17676\mrtstub.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
@="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
[HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
2010-02-06 04:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
@="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
[HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
2010-02-06 04:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
@="{b4caf489-1eec-c617-49ad-8d7088598c06}"
[HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
2010-02-06 04:14 2871608 —-a-w- c:\program files\McAfee Online Backup\MOBKshell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-20 68856]
"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2004-06-01 196608]
"LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2006-07-12 36864]
"googletalk"="c:\program files\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-05-13 26192168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2005-09-20 335872]
"Motive SmartBridge"="c:\progra~1\NETASS~1\SMARTB~1\MotiveSB.exe" [2002-10-31 327680]
"MimBoot"="c:\progra~1\MUSICM~1\MUSICM~2\mimboot.exe" [2006-01-19 11776]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2004-05-22 221184]
"LogitechVideoTray"="c:\program files\Logitech\Video\LogiTray.exe" [2004-06-01 217088]
"LogitechVideoRepair"="c:\program files\Logitech\Video\ISStart.exe" [2004-06-01 458752]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-28 81920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"IPInSightMonitor 01"="c:\program files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe" [2002-04-20 102400]
"IPInSightLAN 01"="c:\program files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" [2002-04-20 364544]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-02-25 127037]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-22 451896]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-25 202256]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-06-25 1193848]
"McPvTray"="c:\program files\McAfee\Anti-Theft\McPvTray.exe" [2009-11-17 670312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"dldnmon.exe"="c:\program files\Dell V105\dldnmon.exe" [2009-07-30 668328]
"dldnamon"="c:\program files\Dell V105\dldnamon.exe" [2009-07-30 16040]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\WINDOWS\\system32\\dldncoms.exe"=
"c:\\Program Files\\Dell V105\\dldnmon.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldnpswx.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldntime.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldnjswx.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R2 dldnCATSCustConnectService;dldnCATSCustConnectService;c:\windows\System32\spool\DRIVERS\W32X86\3\\dldnserv.exe [2009-07-10 98984]
R2 gupdate1ca4b63a0ec9e2c;Google Update Service (gupdate1ca4b63a0ec9e2c);c:\program files\Google\Update\GoogleUpdate.exe [2009-10-12 133104]
R3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\DRIVERS\mfendisk.sys [2010-04-28 88480]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-04-28 83496]
S0 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2009-11-17 63080]
S1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-04-28 82952]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\DRIVERS\MOBK.sys [2010-02-06 54776]
S2 dldn_device;dldn_device;c:\windows\system32\dldncoms.exe [2009-07-10 594600]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 271480]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2010-04-28 188136]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-04-28 141792]
S2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [2010-02-06 229688]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-04-28 55456]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-04-28 312616]
S3 mfendiskmp;mfendiskmp;c:\windows\system32\DRIVERS\mfendisk.sys [2010-04-28 88480]


— Other Services/Drivers In Memory —

*Deregistered* - IPVNMon
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder

2010-08-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2010-08-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-12 17:41]

2010-08-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-12 17:41]

2010-08-12 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1214440339-1364589140-725345543-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]

2010-08-11 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1214440339-1364589140-725345543-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]

2010-08-12 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-12 05:18]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid;=ie7&rls;=com.microsoft:en-US&ie;=utf8&oe;=utf8
uSearchURL,(Default) = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
IE: Add to Windows &Live; Favorites - http://favorites.live.com/quickadd.aspx
IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
Trusted Zone: musicmatch.com\online
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-11 18:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(2704)
c:\windows\system32\WININET.dll
c:\progra~1\NETASS~1\SMARTB~1\SBHook.dll
c:\docume~1\JANETR~1\LOCALS~1\Temp\IadHide5.dll
c:\program files\McAfee Online Backup\MOBKshell.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
c:\program files\Musicmatch\Musicmatch Jukebox\mim.exe
c:\program files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
c:\program files\Dell V105\dldnMsdMon.exe
c:\windows\system32\wscntfy.exe
c:\program files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
c:\program files\NetAssistant\bin\mpbtn.exe
c:\program files\Common Files\Sonic Shared\CineTray.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
.
**************************************************************************
.
Completion time: 2010-08-11 18:42:14 - machine was rebooted
ComboFix-quarantined-files.txt 2010-08-12 01:41
ComboFix2.txt 2010-08-11 01:40

Pre-Run: 8,009,867,264 bytes free
Post-Run: 8,300,646,400 bytes free

- - End Of File - - C23D140E3710DF9872246DFCBA9B3EE8


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4423

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/12/2010 6:57:30 PM
mbam-log-2010-08-12 (18-57-30).txt

Scan type: Full scan (C:\|)
Objects scanned: 182540
Time elapsed: 1 hour(s), 12 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{cea206e8-8057-4a04-ace9-ff0d69a92297} (Adware.NetOptimizer) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\ISTbar (Adware.MediaAccess) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\ISTbar\more.bmp (Adware.MediaAccess) -> Quarantined and deleted successfully.
C:\Program Files\ISTbar\navnew.bmp (Adware.MediaAccess) -> Quarantined and deleted successfully.
C:\Program Files\ISTbar\search.bmp (Adware.MediaAccess) -> Quarantined and deleted successfully.
C:\Program Files\ISTbar\version_xml.php (Adware.MediaAccess) -> Quarantined and deleted successfully.
C:\Program Files\ISTbar\xml_adultbar.php (Adware.MediaAccess) -> Quarantined and deleted successfully.
Post #8
Hi Janet001,

How is your computer running now? Please do this next:

🖼Click to load external image (Posted Image) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Go to this page.
  • Scroll down to where it says "Java Platform, Standard Edition."
  • Click the "Download JRE" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.
  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • Kaspersky log
Post #9 last edited
Hi,
I updated the Java.

I began down loading Kaspersky and got this: Database update (100%)
Size of updates: 183604KB
Downloaded: 94368KB

and the down load stopped. The settings button was greyed out. I waited for over one hour but nothing happened and I terminated it. I am wondering if there is anything to do so the the operation can be completed successfully? I want to try it again tomorrow.
Post #10
Janet001,

Let's try a different scan, Kaspersky has been giving quite a few folks trouble lately:

🖼Click to load external image (Posted Image) Please run ESET Online Scanner
  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt into your next reply.
Please include the following in your next post:
  • ESET log
  • How is your computer running?
Post #11
Hi, I ran the ESET Online Scanner. It said that no files were found to be infected, but did not produce a report. I just asked if I want to uninstall the scanner, which I did and pressed Finished. The next page I got was request to purchase the product or try for thirty days. The computer is running better now. Thank you.
Post #12
Janet001,

Super! All we have left to do now is some very important cleanup:

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!
Post #13
Janet001,

Super! All we have left to do now is some very important cleanup:

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!
Post #14
Janet001,

Super! All we have left to do now is some very important cleanup:

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

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