A number of applications will not open:
'The application failed to initialise properly (0xc0000022)'
Includes Firefox
Internet Explorer shows no internet connection.
Safe mode ok
Ran malwarebytes' anti-malware - no issues
unable to access control panel options
DO NOT use any TOOLS such as Combofix, or HijackThis fixes without supervision.
Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.
Stay with this topic until I give you the final 'All clean' post.
Vista users: 1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator") every time you run them
1) exeHelper
Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com) Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
good afternoon from london
thank you for your prompt reply
much appreciate the service you and your team offer
no luck with your first fix, programmes still showing same error
log file uploaded
You could try System Restore.
1.
Click Start.
2.
Point to All Programs.
3.
Point to Accessories.
4.
Point to System Tools.
5.
Click System Restore.
6.
Follow the instructions on the wizard.
See if you can find a date the the PC worked.
yes, tried system restore in normal mode and can't get out of the current month as i do have a previous restore point
just tried this in safe mode too and can't get out of the month of July
You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)
downloaded winsockxpfix from url to desktop and ran it
still same error code on firefox and explorer gives no internet connection page
not clear about copying file to floppy or thumb drive, guessing you mean windows sfc?
Enter your Control Panel and double-click on Network Connections
Then right click on your Default Connection
Usually Local Area Connection for Cable and DSL, or AOL Connection.
Left click on Properties
Double-Click on the Internet Protocol (TCP/IP) item
Select the radio dial that says Obtain DNS Servers Automatically
Press OK twice to get out of the properties screen
Next:
Go to Start->Run->Type CMD and click Ok. The MSDOS Window will be displayed. At the command prompt, type the following and press Enter after each line:
hello again
in safe mode
checked the settings and they were as you listed (cant access network connections in normal mode)
ran commands as instructed (in safe mode)
ran successfully
restarted
same errors in firefox and IE
tried to start skype
error message
cannot load
the dll WS_32.dll!
