This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Been having problems with malware

22 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi,

I have recently been having problems with malware and tried fixing it myself before joining this forum.
If someone could look over my hijackthis log and let me know what i should be doing from here it would be great.
Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:08:33 p.m., on 29/07/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.jp.msn.com/USCON/20
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.jp.msn.com/USCON/20
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files (x86)\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [lbdoxeoy] C:\Windows\system32\config\systemprofile\AppData\Local\sgncfygyo\vkeildetssd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [lbdoxeoy] C:\Windows\system32\config\systemprofile\AppData\Local\sgncfygyo\vkeildetssd.exe (User 'Default user')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 5.0 (SP2)) - ms-its:C:\Program Files (x86)\The Tournament Director 2\TD.lib::/comdlg32.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Rapport Launching Service (RapportLaunService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportLaunService64.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

–
End of file - 10404 bytes
Hello and welcome to the forums! My name is SweetTech, it's a pleasure to meet you. :)

If you have already received help elsewhere please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:
  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post.
  • Please make sure to carefully read any instruction that I give you.
    Reading too lightly will cause you to miss important steps, which could have destructive effects.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic. The only time you can and should PM me is when I have not been replying to you for several days (usually around 3 days) and you need an explanation. If that's the case, just send me a message on here. ;)
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.
____________________________________________________


OTL Custom Scan
  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Under Custom Scan paste this in


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • You may need two posts to fit them both in.
Hi Sweetteach thanks for the reply.

OTL logfile created on: 7/29/2010 5:00:17 PM - Run 1
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Users\JTHM\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: New Zealand | Language: ENZ | Date Format: d/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 57.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 213.72 Gb Total Space | 97.76 Gb Free Space | 45.74% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: JTHM-PC
Current User Name: JTHM
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Users\JTHM\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe (Trusteer Ltd.)
PRC - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe (Trusteer Ltd.)
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks)
PRC - C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
PRC - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corp.)


========== Modules (SafeList) ==========

MOD - C:\Users\JTHM\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Program Files (x86)\Trusteer\Rapport\bin\rooksbas.dll (Trusteer Ltd.)
MOD - C:\Windows\SysWOW64\msscript.ocx (Microsoft Corporation)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV:64bit: - (wltrysvc) – C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE ()
SRV:64bit: - (WinDefend) – C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (STacSV) – C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe (IDT, Inc.)
SRV:64bit: - (DockLoginService) – C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
SRV - (RapportLaunService) – C:\Program Files (x86)\Trusteer\Rapport\bin\RapportLaunService64.exe (Trusteer Ltd.)
SRV - (RapportMgmtService) – C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe (Trusteer Ltd.)
SRV - (Steam Client Service) – C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
SRV - (GoToAssist) – C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
SRV - (SftService) – C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks)
SRV - (IAANTMON) Intel® – C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
SRV - (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter) – C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (SeaPort) – C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corp.)


========== Driver Services (SafeList) ==========

DRV:64bit: - (pbfilter) – C:\Program Files\PeerBlock\pbfilter.sys File not found
DRV:64bit: - (avgntflt) – C:\Windows\SysNative\DRIVERS\avgntflt.sys File not found
DRV:64bit: - (sptd) – C:\Windows\SysNative\drivers\sptd.sys ()
DRV:64bit: - (ZTEusbser6k) – C:\Windows\SysNative\drivers\ZTEusbser6k.sys (ZTE Incorporated)
DRV:64bit: - (ZTEusbnmea) – C:\Windows\SysNative\drivers\ZTEusbnmea.sys (ZTE Incorporated)
DRV:64bit: - (ZTEusbmdm6k) – C:\Windows\SysNative\drivers\ZTEusbmdm6k.sys (ZTE Incorporated)
DRV:64bit: - (ZTEusbnet) – C:\Windows\SysNative\drivers\ZTEusbnet.sys (ZTE Corporation)
DRV:64bit: - (BCM42RLY) – C:\Windows\SysNative\drivers\bcm42rly.sys (Broadcom Corporation)
DRV:64bit: - (BCM43XX) – C:\Windows\SysNative\drivers\BCMWL664.SYS (Broadcom Corporation)
DRV:64bit: - (amdsata) – C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) – C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (amdsbs) – C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) – C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) – C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (stexstor) – C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (PxHlpa64) – C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)
DRV:64bit: - (STHDA) – C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)
DRV:64bit: - (CtClsFlt) – C:\Windows\SysNative\drivers\CtClsFlt.sys (Creative Technology Ltd.)
DRV:64bit: - (Ntfs) – C:\Windows\SysNative\wbem\ntfs.mof ()
DRV:64bit: - (ebdrv) – C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) – C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) – C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) – C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (iaStor) – C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (igfx) – C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (yukonw7) – C:\Windows\SysNative\drivers\yk62x64.sys (Marvell)
DRV:64bit: - (RSUSBSTOR) – C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (massfilter) – C:\Windows\SysNative\drivers\massfilter.sys (ZTE Incorporated)
DRV:64bit: - (ApfiltrService) – C:\Windows\SysNative\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV:64bit: - (WimFltr) – C:\Windows\SysNative\drivers\WimFltr.sys (Microsoft Corporation)
DRV - (RapportKE64) – C:\Program Files (x86)\Trusteer\Rapport\bin\RapportKE64.sys (Trusteer Ltd.)
DRV - (RapportPG64) – C:\Program Files (x86)\Trusteer\Rapport\bin\RapportPG64.sys (Trusteer Ltd.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.jp.msn.com/USCON/20
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.jp.msn.com/USCON/20
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.co.uk/"
FF - prefs.js..extensions.enabledItems: [removed]:1.1.2.0185
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.4
FF - prefs.js..extensions.enabledItems: {AB2CE124-6272-4b12-94A9-7303C7397BD1}:4.2.0.5198
FF - prefs.js..network.proxy.http_port: 80

FF - HKLM\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2010/05/22 00:00:36 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.11\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2010/07/27 17:33:57 | 000,000,000 | —D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.11\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2010/07/27 17:33:57 | 000,000,000 | —D | M]

[2009/11/21 02:35:24 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Mozilla\Extensions
[2010/07/29 13:26:52 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Mozilla\Firefox\Profiles\z5i38bck.default\extensions
[2010/04/24 19:44:27 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Mozilla\Firefox\Profiles\z5i38bck.default\extensions\[removed]
[2010/04/24 19:44:22 | 000,002,059 | —- | M] () – C:\Users\JTHM\AppData\Roaming\Mozilla\Firefox\Profiles\z5i38bck.default\searchplugins\daemon-search.xml
[2010/06/03 20:34:36 | 000,000,000 | —D | M] – C:\Program Files (x86)\Mozilla Firefox\extensions
[2010/06/03 20:34:36 | 000,000,000 | —D | M] (Skype extension for Firefox) – C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
[2010/04/16 11:49:05 | 000,000,000 | —D | M] (Java Console) – C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
[2010/04/12 17:29:19 | 000,411,368 | —- | M] (Sun Microsystems, Inc.) – C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
[2010/04/17 10:37:35 | 000,001,538 | —- | M] () – C:\Program Files (x86)\Mozilla Firefox\searchplugins\amazon-en-GB.xml
[2010/04/17 10:37:35 | 000,000,947 | —- | M] () – C:\Program Files (x86)\Mozilla Firefox\searchplugins\chambers-en-GB.xml
[2010/04/17 10:37:36 | 000,000,769 | —- | M] () – C:\Program Files (x86)\Mozilla Firefox\searchplugins\eBay-en-GB.xml
[2010/04/17 10:37:36 | 000,000,831 | —- | M] () – C:\Program Files (x86)\Mozilla Firefox\searchplugins\yahoo-en-GB.xml

O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | —- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (DAEMON Tools Toolbar) - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files (x86)\DAEMON Tools Toolbar\DTToolbar64.dll ()
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (DAEMON Tools Toolbar) - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files (x86)\DAEMON Tools Toolbar\DTToolbar.dll ()
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4:64bit: - HKLM..\RunOnce: [DSUpdateLauncher] c:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat ()
O4 - Startup: C:\Users\JTHM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files (x86)\Dell\DellDock\DellDock.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe (PokerStars)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-…indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} ms-its:C:\Program Files (x86)\The Tournament Director 2\TD.lib::/comdlg32.cab (Microsoft Common Dialog Control, version 5.0 (SP2))
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8050.1202.dll (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8050.1202.dll (Microsoft Corporation)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{061fdcec-666d-11df-b651-0025645b48a2}\Shell - "" = AutoRun
O33 - MountPoints2\{061fdcec-666d-11df-b651-0025645b48a2}\Shell\AutoRun\command - "" = H:\AutoRun.exe – File not found
O33 - MountPoints2\{74189177-5517-11df-8224-0025645b48a2}\Shell - "" = AutoRun
O33 - MountPoints2\{74189177-5517-11df-8224-0025645b48a2}\Shell\AutoRun\command - "" = F:\autorun.exe – File not found
O33 - MountPoints2\{74189178-5517-11df-8224-0025645b48a2}\Shell - "" = AutoRun
O33 - MountPoints2\{74189178-5517-11df-8224-0025645b48a2}\Shell\AutoRun\command - "" = G:\autorun.exe – File not found
O33 - MountPoints2\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\Shell - "" = AutoRun
O33 - MountPoints2\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\Shell\AutoRun\command - "" = E:\autorun.exe – File not found
O33 - MountPoints2\H\Shell - "" = AutoRun
O33 - MountPoints2\H\Shell\AutoRun\command - "" = H:\AutoRun.exe – File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] – "%1" %*
O35:64bit: - HKLM\..exefile [open] – "%1" %*
O35 - HKLM\..comfile [open] – "%1" %*
O35 - HKLM\..exefile [open] – "%1" %*
O37:64bit: - HKLM\…com [@ = comfile] – "%1" %*
O37:64bit: - HKLM\…exe [@ = exefile] – "%1" %*
O37 - HKLM\…com [@ = comfile] – "%1" %*
O37 - HKLM\…exe [@ = exefile] – "%1" %*


Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.ac3acm - C:\Windows\SysWow64\ac3acm.acm (fccHandler)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.lameacm - C:\Windows\SysWow64\lameACM.acm (http://www.mp3dev.org/)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)
Drivers32: VIDC.FFDS - C:\Windows\SysWow64\ff_vfw.dll ()
Drivers32: VIDC.XVID - C:\Windows\SysWow64\xvidvfw.dll ()
Drivers32: VIDC.YV12 - C:\Windows\SysWow64\yv12vfw.dll (www.helixcommunity.org)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2010/07/29 16:58:02 | 000,574,976 | —- | C] (OldTimer Tools) – C:\Users\JTHM\Desktop\OTL.exe
[2010/07/29 15:31:52 | 000,000,000 | —D | C] – C:\Program Files (x86)\Trend Micro
[2010/07/29 15:27:08 | 001,170,256 | —- | C] (Kaspersky Lab ZAO) – C:\Users\JTHM\Desktop\TDSSKiller.exe
[2010/07/29 15:11:42 | 000,000,000 | —D | C] – C:\Users\JTHM\AppData\Roaming\Malwarebytes
[2010/07/29 15:11:34 | 000,038,224 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2010/07/29 15:11:32 | 000,024,664 | —- | C] (Malwarebytes Corporation) – C:\Windows\SysNative\drivers\mbam.sys
[2010/07/29 15:11:32 | 000,000,000 | —D | C] – C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2010/07/29 15:11:32 | 000,000,000 | —D | C] – C:\ProgramData\Malwarebytes
[2010/07/28 20:14:58 | 000,000,000 | —D | C] – C:\ProgramData\Spybot - Search & Destroy
[2010/07/28 20:14:58 | 000,000,000 | —D | C] – C:\Program Files (x86)\Spybot - Search & Destroy
[2010/07/22 19:29:46 | 000,000,000 | —D | C] – C:\Users\JTHM\Documents\The Tournament Director 2
[2010/07/22 19:29:33 | 000,000,000 | —D | C] – C:\Program Files (x86)\The Tournament Director 2
[2010/07/16 09:59:22 | 000,144,384 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\cdd.dll
[2010/07/08 23:35:33 | 000,295,264 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\PresentationHost.exe
[2010/07/08 23:35:33 | 000,099,176 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\PresentationHostProxy.dll
[2010/07/08 23:35:33 | 000,049,472 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\netfxperf.dll
[2010/07/08 23:35:32 | 001,942,856 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\dfshim.dll
[2010/07/08 23:35:32 | 001,130,824 | —- | C] (Microsoft Corporation) – C:\Windows\SysWow64\dfshim.dll
[2010/07/08 23:35:32 | 000,320,352 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\PresentationHost.exe
[2010/07/08 23:35:32 | 000,109,912 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\PresentationHostProxy.dll
[2010/07/08 23:35:32 | 000,048,960 | —- | C] (Microsoft Corporation) – C:\Windows\SysNative\netfxperf.dll
[2010/06/30 18:44:52 | 000,000,000 | —D | C] – C:\ProgramData\PopCap Games
[2010/06/29 22:42:12 | 000,000,000 | —D | C] – C:\Program Files (x86)\LeeGTs Games
[2010/06/29 21:29:44 | 000,000,000 | —D | C] – C:\Users\JTHM\Documents\PlantsVsZombies

========== Files - Modified Within 30 Days ==========

[2010/07/29 17:02:15 | 002,621,440 | -HS- | M] () – C:\Users\JTHM\ntuser.dat
[2010/07/29 16:58:06 | 000,574,976 | —- | M] (OldTimer Tools) – C:\Users\JTHM\Desktop\OTL.exe
[2010/07/29 16:07:26 | 000,002,971 | —- | M] () – C:\Users\JTHM\Desktop\HiJackThis.lnk
[2010/07/29 15:25:06 | 000,014,016 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/07/29 15:25:06 | 000,014,016 | -H– | M] () – C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/07/29 15:17:50 | 000,000,006 | -H– | M] () – C:\Windows\tasks\SA.DAT
[2010/07/29 15:17:45 | 000,067,584 | –S- | M] () – C:\Windows\bootstat.dat
[2010/07/29 15:17:39 | 1579,438,080 | -HS- | M] () – C:\hiberfil.sys
[2010/07/29 15:16:46 | 001,143,424 | -H– | M] () – C:\Users\JTHM\AppData\Local\IconCache.db
[2010/07/28 20:48:15 | 000,000,370 | —- | M] () – C:\Windows\tasks\At1.job
[2010/07/22 19:29:34 | 000,002,010 | —- | M] () – C:\Users\Public\Desktop\The Tournament Director 2.lnk
[2010/07/22 16:11:12 | 001,170,256 | —- | M] (Kaspersky Lab ZAO) – C:\Users\JTHM\Desktop\TDSSKiller.exe
[2010/07/18 09:31:20 | 000,713,888 | —- | M] () – C:\Windows\SysNative\PerfStringBackup.INI
[2010/07/18 09:31:20 | 000,619,642 | —- | M] () – C:\Windows\SysNative\perfh009.dat
[2010/07/18 09:31:20 | 000,107,792 | —- | M] () – C:\Windows\SysNative\perfc009.dat
[2010/06/29 22:42:13 | 000,001,247 | —- | M] () – C:\Users\Public\Desktop\Plants vs. Zombies.lnk

========== Files Created - No Company Name ==========

[2010/07/29 15:31:52 | 000,002,971 | —- | C] () – C:\Users\JTHM\Desktop\HiJackThis.lnk
[2010/07/22 19:29:34 | 000,002,010 | —- | C] () – C:\Users\Public\Desktop\The Tournament Director 2.lnk
[2010/06/29 22:42:13 | 000,001,247 | —- | C] () – C:\Users\Public\Desktop\Plants vs. Zombies.lnk
[2010/06/29 22:41:24 | 000,000,370 | —- | C] () – C:\Windows\tasks\At1.job
[2010/01/15 22:39:21 | 000,178,176 | —- | C] () – C:\Windows\SysWow64\unrar.dll
[2010/01/15 22:39:20 | 000,000,038 | —- | C] () – C:\Windows\avisplitter.ini
[2010/01/15 22:39:19 | 000,881,664 | —- | C] () – C:\Windows\SysWow64\xvidcore.dll
[2010/01/15 22:39:19 | 000,205,824 | —- | C] () – C:\Windows\SysWow64\xvidvfw.dll
[2010/01/15 22:39:18 | 000,000,547 | —- | C] () – C:\Windows\SysWow64\ff_vfw.dll.manifest
[2010/01/15 22:39:17 | 000,085,504 | —- | C] () – C:\Windows\SysWow64\ff_vfw.dll
[2009/07/14 00:42:10 | 000,064,000 | —- | C] () – C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 22:03:59 | 000,364,544 | —- | C] () – C:\Windows\SysWow64\msjetoledb40.dll

========== LOP Check ==========

[2010/04/21 20:16:31 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\.bitblinder
[2010/04/24 19:48:19 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\DAEMON Tools Lite
[2010/05/20 16:53:32 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\My Games
[2010/07/28 18:25:17 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Spotify
[2010/05/23 13:42:14 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Tatara Systems
[2010/05/22 00:04:45 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Template
[2010/03/03 17:57:01 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\Trusteer
[2010/07/29 13:54:14 | 000,000,000 | —D | M] – C:\Users\JTHM\AppData\Roaming\uTorrent
[2010/07/28 20:48:15 | 000,000,370 | —- | M] () – C:\Windows\Tasks\At1.job
[2010/05/17 09:40:30 | 000,032,562 | —- | M] () – C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2009/08/19 05:17:02 | 000,106,427 | —- | M] () – C:\Build.Log
[2009/10/02 14:13:09 | 000,003,291 | RH– | M] () – C:\dell.sdr
[2010/07/29 15:17:39 | 1579,438,080 | -HS- | M] () – C:\hiberfil.sys
[2006/12/02 05:37:14 | 000,904,704 | —- | M] (Microsoft Corporation) – C:\msdia80.dll
[2010/07/29 15:17:44 | 2105,921,536 | -HS- | M] () – C:\pagefile.sys
[2010/07/29 15:28:46 | 000,061,570 | —- | M] () – C:\TDSSKiller.2.4.0.0_29.07.2010_15.27.31_log.txt

< %systemroot%\system32\*.wt >

< %systemroot%\system32\*.ruy >

< %systemroot%\Fonts\*.com >
[2009/07/14 06:32:31 | 000,026,040 | —- | M] () – C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2009/07/14 06:32:31 | 000,026,489 | —- | M] () – C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2009/07/14 06:32:31 | 000,029,779 | —- | M] () – C:\Windows\Fonts\GlobalSerif.CompositeFont
[2009/07/14 06:32:31 | 000,043,318 | —- | M] () – C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2009/06/10 21:49:50 | 000,000,065 | —- | M] () – C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >
[2008/12/05 04:55:20 | 000,307,560 | —- | M] (Microsoft Corporation) – C:\Windows\WLXPGSS.SCR

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2009/07/14 05:54:24 | 000,000,174 | -HS- | M] () – C:\Program Files (x86)\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >

< %systemroot%\Tasks\*.job /lockedfiles >

< %systemroot%\System32\config\*.sav >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
< End of report >




OTL Extras logfile created on: 7/29/2010 5:00:17 PM - Run 1
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Users\JTHM\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: New Zealand | Language: ENZ | Date Format: d/MM/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 57.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 213.72 Gb Total Space | 97.76 Gb Free Space | 45.74% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: JTHM-PC
Current User Name: JTHM
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] – C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] – C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %* File not found
cmdfile [open] – "%1" %* File not found
comfile [open] – "%1" %* File not found
exefile [open] – "%1" %* File not found
helpfile [open] – Reg Error: Key error.
htmlfile – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %* File not found
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1" File not found
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S File not found
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] – C:\PROGRA~2\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Directory [Winamp.Bookmark] – "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft)
Directory [Winamp.Enqueue] – "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft)
Directory [Winamp.Play] – "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] – "%1" %*
cmdfile [open] – "%1" %*
comfile [open] – "%1" %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] – "%1" %*
helpfile [open] – Reg Error: Key error.
htmlfile – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] – "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] – "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] – "%1" %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – "%1"
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] – "%1" /S
txtfile – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] – C:\PROGRA~2\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Directory [Winamp.Bookmark] – "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft)
Directory [Winamp.Enqueue] – "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft)
Directory [Winamp.Play] – "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft)
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{26A24AE4-039D-4CA4-87B4-2F86416014FF}" = Java™ 6 Update 14 (64-bit)
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
"Dell Wireless WLAN Card Utility" = Dell Wireless WLAN Card Utility
"HDMI" = Intel® Graphics Media Accelerator Driver
"ZTE USB Driver" = ZTE USB Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{04F3038E-4120-44CC-B330-E05F737246A5}" = Roxio Update Manager
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java™ 6 Update 20
"{299CF645-48C7-4FA1-8BCD-5CE200CF180D}" = Microsoft Search Enhancement Pack
"{2B4C7E1E-E446-4740-ADB5-9842E742EE8A}" = Windows Live Toolbar
"{32E4F0D2-C135-475E-A841-1D59A0D22989}" = Sid Meier's Civilization 4 - Beyond the Sword
"{3E4B349F-10B5-4586-9D99-489A90A8B228}" = Sid Meier's Civilization 4 - Warlords
"{426F4A60-F14C-4050-91D1-B206341BEC8F}" = Plants vs. Zombies
"{4377F918-E6C9-4ECA-A7F5-754B310B7ED8}" = Sid Meier's Civilization 4
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{505DF7A3-88D5-4DD6-9AD5-C98C2ED0CEC4}" = Windows Live Sign-in Assistant
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1.2
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}" = Sid Meier's Civilization 4
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.2
"{D4C9692E-4EFA-4DA0-8B7F-9439466D9E31}" = Full Tilt Poker
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F4F4F84E-804F-4E9A-84D7-C34283F0088F}" = RealUpgrade 1.0
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"7-Zip" = 7-Zip 4.65
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"DAEMON Tools Toolbar" = DAEMON Tools Toolbar
"Dell Webcam Central" = Dell Webcam Central
"GoToAssist" = GoToAssist 8.0.0.514
"HijackThis" = HijackThis 2.0.2
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"KLiteCodecPack_is1" = K-Lite Codec Pack 5.6.1 (Full)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Mozilla Firefox (3.5.11)" = Mozilla Firefox (3.5.11)
"PokerStars" = PokerStars
"RADVideo" = RAD Video Tools
"Rapport_msi" = Rapport
"RealPlayer 12.0" = RealPlayer
"Sid Meier's Alpha Centauri" = Sid Meier's Alpha Centauri
"SopCast" = SopCast 3.2.9
"Spotify" = Spotify
"The Tournament Director 2.0" = The Tournament Director 2
"uTorrent" = µTorrent
"Winamp" = Winamp
"WinLiveSuite_Wave3" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 7/22/2010 11:13:43 AM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 7/22/2010 11:34:15 AM | Computer Name = JTHM-PC | Source = EventSystem | ID = 4622
Description =

Error - 7/22/2010 2:16:41 PM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 7/22/2010 2:16:41 PM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 7/22/2010 2:29:44 PM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 7/22/2010 2:29:44 PM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 7/22/2010 3:57:34 PM | Computer Name = JTHM-PC | Source = SideBySide | ID = 16842811
Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
enhancement pack\search helper\searchhelper.dll".Error in manifest or policy file
"c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll"
on line 2. Invalid Xml syntax.

Error - 7/22/2010 6:31:44 PM | Computer Name = JTHM-PC | Source = EventSystem | ID = 4621
Description =

Error - 7/22/2010 7:10:23 PM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 7/22/2010 7:10:23 PM | Computer Name = JTHM-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

[ System Events ]
Error - 3/31/2010 8:12:10 AM | Computer Name = JTHM-PC | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 3/31/2010 8:12:10 AM | Computer Name = JTHM-PC | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 4/14/2010 5:04:03 PM | Computer Name = JTHM-PC | Source = DCOM | ID = 10010
Description =

Error - 4/15/2010 6:24:38 AM | Computer Name = JTHM-PC | Source = NetBT | ID = 4321
Description = The name "WORKGROUP :1d" could not be registered on the interface
with IP address 192.168.1.6. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 4/15/2010 7:42:13 AM | Computer Name = JTHM-PC | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 4/16/2010 4:24:00 AM | Computer Name = JTHM-PC | Source = NetBT | ID = 4321
Description = The name "WORKGROUP :1d" could not be registered on the interface
with IP address 192.168.1.6. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 4/17/2010 8:46:14 AM | Computer Name = JTHM-PC | Source = NetBT | ID = 4321
Description = The name "WORKGROUP :1d" could not be registered on the interface
with IP address 192.168.1.6. The computer with the IP address 192.168.1.4 did not
allow the name to be claimed by this computer.

Error - 4/18/2010 9:41:35 AM | Computer Name = JTHM-PC | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 4/18/2010 9:41:35 AM | Computer Name = JTHM-PC | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 4/18/2010 2:00:59 PM | Computer Name = JTHM-PC | Source = bowser | ID = 8003
Description =


< End of report >
Hello,

OTL Fix

We need to run an OTL Fix
  • Please reopen [external image: Posted Image] on your desktop.
  • Copy and Paste the following code into the [external image: Posted Image] textbox. Do not include the word "Code"

    :Services
    :OTL
    FF - prefs.js..network.proxy.http_port: 80
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4 - Startup: C:\Users\JTHM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files (x86)\Dell\DellDock\DellDock.exe File not found
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
    O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
    O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
    O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll File not found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
    O33 - MountPoints2\{061fdcec-666d-11df-b651-0025645b48a2}\Shell - "" = AutoRun
    O33 - MountPoints2\{061fdcec-666d-11df-b651-0025645b48a2}\Shell\AutoRun\command - "" = H:\AutoRun.exe – File not found
    O33 - MountPoints2\{74189177-5517-11df-8224-0025645b48a2}\Shell - "" = AutoRun
    O33 - MountPoints2\{74189177-5517-11df-8224-0025645b48a2}\Shell\AutoRun\command - "" = F:\autorun.exe – File not found
    O33 - MountPoints2\{74189178-5517-11df-8224-0025645b48a2}\Shell - "" = AutoRun
    O33 - MountPoints2\{74189178-5517-11df-8224-0025645b48a2}\Shell\AutoRun\command - "" = G:\autorun.exe – File not found
    O33 - MountPoints2\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\Shell - "" = AutoRun
    O33 - MountPoints2\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\Shell\AutoRun\command - "" = E:\autorun.exe – File not found
    O33 - MountPoints2\H\Shell - "" = AutoRun
    O33 - MountPoints2\H\Shell\AutoRun\command - "" = H:\AutoRun.exe – File not found
    [2010/07/28 20:48:15 | 000,000,370 | —- | M] () – C:\Windows\tasks\At1.job
    
    :Reg
    
    :Files
    
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]
  • Push [external image: Posted Image]
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click [external image: Posted Image].
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



Java Outdated
Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 21 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
– Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
– Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note:
The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications.
To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
Click Ok and reboot your computer.


NEXT



Clean Java Cache & Temporary Files
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT:



Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.


NEXT:



Update FireFox
You are currently using an outdated version of Firefox. The latest version of Firefox is 3.6.8.

You can get the latest version of Firefox by accessing the Help menu in Firefox and then selecting Check for Updates. Please make sure that you Check for Updates again after updating to the latest version to make sure that you have in fact received the latest version.



NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Select Perform quick scan, then click on Scan
  • Leave the default options as it is and click on Start Scan
  • When done, you will be prompted. Click OK, then click on Show Results
  • Checked (ticked) all items and click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



Please post the requested logs as well as an update on how things are currently running.
HI there, having a few problems with windows explorer not responding but it seems to be alright after it restarts. Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4366 Windows 6.1.7600 Internet Explorer 8.0.7600.16385 29/07/2010 6:22:34 p.m. mbam-log-2010-07-29 (18-22-34).txt Scan type: Quick scan Objects scanned: 128686 Time elapsed: 4 minute(s), 33 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) All processes killed ========== SERVICES/DRIVERS ========== ========== OTL ========== Prefs.js: 80 removed from network.proxy.http_port Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found. 64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. C:\Users\JTHM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk moved successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktop deleted successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktopChanges deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found. File {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{314111c7-a502-11d2-bbca-00c04f8ec294}\ not found. File {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0A9007C0-4076-11D3-8789-0000F8105754}\ not found. File {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found. File {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FFC8B962-9B40-4DFF-9458-1830C7DD7F5D}\ not found. File {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype-ie-addon-data\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{91774881-D725-4E58-B298-07617B9B86A8}\ not found. File {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{03C514A3-1EFB-4856-9F99-10D7BE1653C0}\ not found. File {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found not found. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist\ deleted successfully. 64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{061fdcec-666d-11df-b651-0025645b48a2}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{061fdcec-666d-11df-b651-0025645b48a2}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{061fdcec-666d-11df-b651-0025645b48a2}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{061fdcec-666d-11df-b651-0025645b48a2}\ not found. File H:\AutoRun.exe not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{74189177-5517-11df-8224-0025645b48a2}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{74189177-5517-11df-8224-0025645b48a2}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{74189177-5517-11df-8224-0025645b48a2}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{74189177-5517-11df-8224-0025645b48a2}\ not found. File F:\autorun.exe not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{74189178-5517-11df-8224-0025645b48a2}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{74189178-5517-11df-8224-0025645b48a2}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{74189178-5517-11df-8224-0025645b48a2}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{74189178-5517-11df-8224-0025645b48a2}\ not found. File G:\autorun.exe not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8c4bb8b6-4fd1-11df-b3b2-0025645b48a2}\ not found. File E:\autorun.exe not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\H\ deleted successfully. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\H\ not found. File H:\AutoRun.exe not found. C:\Windows\Tasks\At1.job moved successfully. ========== REGISTRY ========== ========== FILES ========== ========== COMMANDS ========== C:\Windows\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully Restore point Set: OTL Restore Point [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: JTHM ->Temp folder emptied: 109142041 bytes ->Temporary Internet Files folder emptied: 38043691 bytes ->Java cache emptied: 39080823 bytes ->FireFox cache emptied: 37844520 bytes ->Flash cache emptied: 53391 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 2067775 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67630 bytes RecycleBin emptied: 4478761452 bytes Total Files Cleaned = 4,487.00 mb [EMPTYFLASH] User: All Users User: Default User: Default User User: JTHM ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.9.1 log created on 07292010_174801 Files\Folders moved on Reboot… C:\Users\JTHM\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot. Registry entries deleted on Reboot… JavaRa 1.15 Removal Log. Report follows after line. ———————————— The JavaRa removal process was started on Thu Jul 29 18:27:33 2010 Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0000-0004-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0013-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0004-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0006-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0000-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0001-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0002-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0003-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0004-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0005-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0006-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0001-0007-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0007-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0008-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0009-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0010-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0011-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0012-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0013-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0014-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0002-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0004-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0005-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0006-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0007-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0008-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0009-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0010-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0011-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0012-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0013-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0014-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0015-ABCDEFFEDCBB} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0016-ABCDEFFEDCBB} Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01 Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0016-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500} ———————————— Finished reporting.
Kaspersky Online Scanner
Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.

    [external image: Posted Image]

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Here's the report from kaspersky ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Friday, July 30, 2010 Operating system: Microsoft (build 7600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, July 30, 2010 07:26:20 Records in database: 4199621 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ G:\ Scan statistics: Objects scanned: 140214 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 02:05:18 File name / Threat / Threats count C:\Users\JTHM\Documents\PlantsVsZombies\Plants vs. Zombies\Plants-VS-Zombies.exe Infected: Trojan-Downloader.NSIS.Agent.gx 1 Selected area has been scanned.
Hello,

How are things running?

OTL Fix

We need to run an OTL Fix
  • Please reopen [external image: Posted Image] on your desktop.
  • Copy and Paste the following code into the [external image: Posted Image] textbox. Do not include the word "Code"

    :Services
    :OTL
    
    :Reg
    
    :Files
    C:\Users\JTHM\Documents\PlantsVsZombies\Plants vs. Zombies\Plants-VS-Zombies.exe
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    [Reboot]
  • Push [external image: Posted Image]
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click [external image: Posted Image].
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
Hi, yeah things seem to be running smoothly but i thought that a souple of days ago and the next day it wasn't again. Here's the report All processes killed ========== SERVICES/DRIVERS ========== ========== OTL ========== ========== REGISTRY ========== ========== FILES ========== C:\Users\JTHM\Documents\PlantsVsZombies\Plants vs. Zombies\Plants-VS-Zombies.exe moved successfully. ========== COMMANDS ========== C:\Windows\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully Restore point Set: OTL Restore Point [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: JTHM ->Temp folder emptied: 107091663 bytes ->Temporary Internet Files folder emptied: 371093 bytes ->Java cache emptied: 128094 bytes ->FireFox cache emptied: 76567684 bytes ->Flash cache emptied: 1462 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 392858 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 749 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 176.00 mb [EMPTYFLASH] User: All Users User: Default User: Default User User: JTHM ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.9.1 log created on 07302010_152127 Files\Folders moved on Reboot… C:\Users\JTHM\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. Registry entries deleted on Reboot…
Hello,

Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.



NEXT:



OTL Clean-Up
Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.



NEXT:



Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.



NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===

Below I have included a number of recommendations for how to protect your computer against malware infections.
  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE
  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from Here
    • If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
      • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI