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Please Help Me (Follow up #2)

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I am positng this as a new topic because it won't let me reply back to you (it says permissions error). Your instrecutions also say not to reply to my own original post. If I comply with both, I have to start a new topic each time I reply. If I am not doing it right, please understnad, as this seems like a cumbersome & potentially confusing way to do replies. Anyway, at your last msg to me you asked me to post the DDS log and attach the Attach.txt file. I have pasted the DDS Log below and attached both files. Please let me know what to do next. BTW, the computer is still slow and Norton finds a dozen or so Trojan Horses and malware items everytime it scans. It fixes them but they recur so it must not be getting them at the source. Here's the DDS log: DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 16:26:12.79 on Sun 07/25/2010 Internet Explorer: 8.0.6001.18928 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.894.246 [GMT -4:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\rundll32.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe c:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\taskeng.exe c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\System32\rundll32.exe C:\hp\support\hpsysdrv.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Windows\System\w98eject.exe C:\Program Files\Common Files\microsoft shared\Works Shared\WkCalRem.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\schtasks.exe C:\Windows\system32\jusched.exe C:\Program Files\iPod\bin\iPodService.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe C:\Windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Users\bearhunter\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1X1F8QW4\dds[1].scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie uDefault_Search_URL = hxxp://www.google.com/ie mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=Pavilion&pf=desktop uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.2.0.12\IPSBHO.DLL BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe" mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe" mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe StartupFolder: c:\users\bearhu~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\w98eject.lnk - c:\windows\system\w98eject.exe mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: Google Sidewiki… - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab ============= SERVICES / DRIVERS =============== R0 AFS;AFS;c:\windows\system32\drivers\AFS.SYS [2008-1-5 79052] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0402000.00c\symds.sys [2010-6-10 328752] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0402000.00c\symefa.sys [2010-6-10 173104] R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20100709.001\BHDrvx86.sys [2010-7-12 691248] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0402000.00c\cchpx86.sys [2010-6-10 501888] R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20100723.001\IDSvix86.sys [2010-7-23 344112] R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0402000.00c\ironx86.sys [2010-6-10 116784] R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0402000.00c\symtdiv.sys [2010-6-10 339504] R2 N360;Norton 360;c:\program files\norton 360\engine\4.2.0.12\ccsvchst.exe [2010-6-10 126392] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-7-8 102448] R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\system32\drivers\netr73.sys [2008-2-26 493568] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-31 135664] S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-5-9 21504] =============== Created Last 30 ================ 2010-07-23 22:10:28 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-07-23 22:10:25 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-07-23 22:10:25 0 d—–w- c:\program files\Malwarebytes' Anti-Malware ==================== Find3M ==================== 2010-07-24 04:04:01 44130 —-a-w- c:\users\bearhu~1\appdata\roaming\wklnhst.dat 2010-06-10 21:56:52 51200 —-a-w- c:\windows\inf\infpub.dat 2010-06-10 21:56:52 143360 —-a-w- c:\windows\inf\infstrng.dat 2010-06-10 21:56:52 143360 —-a-w- c:\windows\inf\infstor.dat 2010-06-10 21:44:06 805 —-a-w- c:\windows\system32\drivers\SYMEVENT.INF 2010-06-10 21:44:06 7443 —-a-w- c:\windows\system32\drivers\SYMEVENT.CAT 2010-06-10 21:44:06 124976 —-a-w- c:\windows\system32\drivers\SYMEVENT.SYS 2010-06-03 02:41:44 3600384 —-a-w- c:\windows\system32\GPhotos.scr 2010-05-26 17:06:41 34304 —-a-w- c:\windows\system32\atmlib.dll 2010-05-26 14:47:41 289792 —-a-w- c:\windows\system32\atmfd.dll 2010-05-12 15:21:16 221568 ——w- c:\windows\system32\MpSigStub.exe 2010-05-04 05:59:21 916480 —-a-w- c:\windows\system32\wininet.dll 2010-05-04 05:55:42 71680 —-a-w- c:\windows\system32\iesetup.dll 2010-05-04 05:55:42 109056 —-a-w- c:\windows\system32\iesysprep.dll 2010-05-04 04:31:05 133632 —-a-w- c:\windows\system32\ieUnatt.exe 2010-05-01 14:13:48 2037248 —-a-w- c:\windows\system32\win32k.sys 2010-04-29 12:06:59 89616 —-a-w- c:\windows\fonts\browau.ttf 2009-11-18 15:03:53 665600 —-a-w- c:\windows\inf\drvindex.dat 2008-07-01 21:48:16 174 –sha-w- c:\program files\desktop.ini 2006-11-02 12:42:02 30674 —-a-w- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:42:02 30674 —-a-w- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 12:42:02 287440 —-a-w- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:42:02 287440 —-a-w- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20:21 287440 —-a-w- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20:19 30674 —-a-w- c:\windows\inf\perflib\0000\perfc.dat 2009-10-16 03:05:32 245760 –sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2008-01-18 05:27:49 22 –sha-w- c:\windows\sminst\HPCD.sys 2009-09-07 20:43:11 16384 –sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009090720090908\index.dat 2007-08-11 14:49:20 8192 –sha-w- c:\windows\users\default\NTUSER.DAT ============= FINISH: 16:28:46.72 ===============
Did you do this as I suggested in your other topic?

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .

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