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HELP! SCAM ANTIVIRUS! grandpa fell for it....

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KASPERSKY ONLINE SCANNER 7.0: scan report
Friday, July 23, 2010
Operating system: Microsoft Windows Vista Home Basic Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Friday, July 23, 2010 19:58:01
Records in database: 4227171


Scan settings
scan using the following database extended
Scan archives yes
Scan e-mail databases yes

Kaspersky Log:

Scan area My Computer
C:\
D:\

Scan statistics
Objects scanned 176124
Threats found 2
Infected objects found 2
Suspicious objects found 0
Scan duration 04:16:28

File name Threat Threats count
C:\Qoobox\Quarantine\[4]-Submit_2010-07-23_13.19.53.zip Infected: Trojan-Downloader.Win32.FraudLoad.xeku 1

C:\Users\Wayne\Desktop\ComboFix.exe Infected: Trojan-Clicker.Win32.Wistler.a 1

Malwarebytes:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4339

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18928

7/23/2010 5:05:21 PM
mbam-log-2010-07-23 (17-05-21).txt

Scan type: Quick scan
Objects scanned: 125012
Time elapsed: 7 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

ComboFix:

ComboFix 10-07-22.06 - Wayne 07/23/2010 16:04:20.3.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.893.410 [GMT -4:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\users\Wayne\Desktop\CFScript.txt
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-06-23 to 2010-07-23 )))))))))))))))))))))))))))))))
.

2010-07-23 20:11 . 2010-07-23 20:11 ——– d—–w- c:\users\Public\AppData\Local\temp
2010-07-23 20:11 . 2010-07-23 20:11 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-07-23 01:46 . 2010-07-23 01:46 ——– d—–w- c:\program files\ESET
2010-07-22 20:20 . 2010-07-22 20:20 ——– d—–w- c:\users\Wayne\AppData\Roaming\Malwarebytes
2010-07-22 20:20 . 2010-04-29 19:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-22 20:20 . 2010-07-22 20:20 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-07-22 20:20 . 2010-07-22 20:20 ——– d—–w- c:\programdata\Malwarebytes
2010-07-22 20:20 . 2010-04-29 19:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-06-29 23:56 . 2010-06-29 23:56 ——– d—–w- c:\program files\MSECache
2010-06-26 07:03 . 2010-06-26 07:03 ——– d—–w- c:\program files\Microsoft.NET
2010-06-24 07:01 . 2009-11-08 14:55 99176 —-a-w- c:\windows\system32\PresentationHostProxy.dll
2010-06-24 07:01 . 2009-11-08 14:55 49472 —-a-w- c:\windows\system32\netfxperf.dll
2010-06-24 07:01 . 2009-11-08 14:55 297808 —-a-w- c:\windows\system32\mscoree.dll
2010-06-24 07:01 . 2009-11-08 14:55 295264 —-a-w- c:\windows\system32\PresentationHost.exe
2010-06-24 07:01 . 2009-11-08 14:55 1130824 —-a-w- c:\windows\system32\dfshim.dll
2010-06-24 02:10 . 2010-04-16 16:43 28672 —-a-w- c:\windows\system32\Apphlpdm.dll
2010-06-24 02:10 . 2010-04-16 14:39 4240384 —-a-w- c:\windows\system32\GameUXLegacyGDFs.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-19 04:59 . 2008-06-16 01:14 680 —-a-w- c:\users\Wayne\AppData\Local\d3d9caps.dat
2010-07-14 07:02 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2010-06-23 01:27 . 2010-06-23 01:27 501936 —-a-w- c:\programdata\Google\Google Toolbar\Update\gtbD0BD.tmp.exe
2010-06-09 08:06 . 2010-06-09 08:06 976832 —-a-w- c:\programdata\Adobe\Reader\9.2\ARM\ARM Update\AdobeARM.exe
2010-06-09 08:06 . 2010-06-09 08:06 70584 —-a-w- c:\programdata\Adobe\Reader\9.2\ARM\ARM Update\AdobeExtractFiles.dll
2010-06-09 08:06 . 2010-06-09 08:06 331176 —-a-w- c:\programdata\Adobe\Reader\9.2\ARM\ARM Update\ReaderUpdater.exe
2010-06-09 08:06 . 2010-06-09 08:06 331176 —-a-w- c:\programdata\Adobe\Reader\9.2\ARM\ARM Update\AcrobatUpdater.exe
2010-05-26 17:06 . 2010-06-11 21:36 34304 —-a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:47 . 2010-06-11 21:36 289792 —-a-w- c:\windows\system32\atmfd.dll
2010-05-21 18:14 . 2010-02-08 02:46 221568 ——w- c:\windows\system32\MpSigStub.exe
2010-05-04 05:59 . 2010-06-11 21:37 916480 —-a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55 . 2010-06-11 21:37 71680 —-a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55 . 2010-06-11 21:37 109056 —-a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31 . 2010-06-11 21:37 133632 —-a-w- c:\windows\system32\ieUnatt.exe
2010-05-01 14:13 . 2010-06-11 21:36 2037248 —-a-w- c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((( SnapShot@2010-07-23_14.54.41 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-05-27 19:58 . 2010-07-23 14:31 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2008-05-27 19:58 . 2010-07-23 19:16 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2008-05-27 19:58 . 2010-07-23 19:16 49152 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2008-05-27 19:58 . 2010-07-23 14:31 49152 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2008-05-27 19:58 . 2010-07-23 19:16 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2008-05-27 19:58 . 2010-07-23 14:31 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-23 39408]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"WorksFUD"="c:\program files\Microsoft Works\wkfud.exe" [2001-10-06 24576]
"Microsoft Works Portfolio"="c:\program files\Microsoft Works\WksSb.exe" [2001-08-23 331830]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2001-08-17 28738]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-06-04 286720]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Works Calendar Reminders.lnk - c:\program files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2001-8-7 24633]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(B):c9,88,c7,49,31,81,ca,01

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 135664]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-07-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 18:14]

2010-07-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 18:14]

2010-07-23 c:\windows\Tasks\User_Feed_Synchronization-{057D6622-AEF5-40A5-8ECC-762BE0A5D5D9}.job
- c:\windows\system32\msfeedssync.exe [2010-06-11 04:30]
.
.
——- Supplementary Scan ——-
.
IE: E&xport; to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-23 16:12
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2010-07-23 16:15:26
ComboFix-quarantined-files.txt 2010-07-23 20:15
ComboFix2.txt 2010-07-23 19:08
ComboFix3.txt 2010-07-23 14:58

Pre-Run: 41,719,918,592 bytes free
Post-Run: 41,704,083,456 bytes free

- - End Of File - - EB536D8A6EB6E400BF03F67BC44AB214
dzmr5s,

Those look good. All we have left to do is some important housekeeping:

🖼Click to load external image (Posted Image) Install an anti-virus program. I don't see any anti-virus software running on your computer. Choose one, (but no more) reputable AV program. If you need help chosing one, this site has good information. Avast, AVG, Avira and Microsoft all offer free AV products.

🖼Click to load external image (Posted Image) Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version.

🖼Click to load external image (Posted Image) Go HERE to scan for any other out of date and/or vulnerable applications on your computer and follow the instructions given for updating them.

🖼Click to load external image (Posted Image) Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
🖼Click to load external image (Posted Image)

🖼Click to load external image (Posted Image) Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
  • Rootkit Unhooker
🖼Click to load external image (Posted Image) Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
🖼Click to load external image (Posted Image) Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application current and updated. Also, hang on to MBAM. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE
Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

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