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Spyware / Malware / Virus Removal

Infected & Norton Turned Off/visual Memory Low Too

14 min read

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Post #1
I am running Spy Sweeper & AdWare & Spybot, but now my Norton anti virus software has the auto protect and e-mail scan turned off. When I clicked the enable button for auto protect, it did not work and then the button disappeared. My vitual memory keeps getting too low (and once down to zero) even when I go in and increase it. When Adware & Spy Sweeper get rid of whatever they find, I immediately get it back within minutes. My system runs slow and takes 15 minutes to reboot. Any searches I do from yahoo go to http://s1di.d8t.biz/index.php?aid=20038
I downloaded "hijack this" and went to tools and ran the start up list. Tell me what to do with it now. (post it here?)
Post #2
Although I have repeatedly run Spy Sweeper, AdAware, and Spybot, those same problems (spyware, Adware, malware) come back almost immediately, including about:blank. Today when I looked at my Norton anti virus software, the auto protect had been changed from on to off, and the e-mail scan had been changed from yes to no. I did not change them, so I am sure I have more problems. When I clicked on the enable button to turn on the Norton auto protect, it did not work. In addition, when I re-opened Norton, the enable button was gone. My e-mail would not run and my system runs very slow. I rebooted, which took 15 minutes, and then my e-mail worked again. After reading this board, I downloaded HijackThis and went to config & misc tools & generate startup list log:

Can someone take a look at this please and help me figure out how to repair this?

StartupList report, 6/28/2004, 8:10:35 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Linda Smallwood\Local Settings\Temporary Internet Files\Content.IE5\2FQVOVGJ\HijackThis[1].EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Money\System\Money Express.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\INCRED~1\bin\IMOLApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Linda Smallwood\Local Settings\Temporary Internet Files\Content.IE5\2FQVOVGJ\HijackThis[1].exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE

————————————————–

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Linda Smallwood\Start Menu\Programs\Startup]
PowerReg Scheduler.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Digital Line Detect.lnk = ?
HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

(Default) =

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

MoneyAgent = "C:\Program Files\Microsoft Money\System\Money Express.exe"
IncrediMail = C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
SpySweeper = C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\WINDOWS\System32\nid.dll (file missing) - {62A49616-C110-42D1-9756-2B9CDE74423C}
(no name) - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - C:\Program Files\Microsoft Money\System\mnyviewer.dll - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}

————————————————–

Enumerating Task Scheduler jobs:

HP DArC Task #Hewlett-Packard#deskjet5600#MY37G3K3MX79.job
ISP signup reminder 1.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job

————————————————–

Enumerating Download Program Files:

[SysProWmi Class]
InProcServer32 = C:\WINDOWS\System32\Dell\SystemProfiler\SysPro.ocx
CODEBASE = http://support.dell.com/systemprofiler/SysPro.CAB

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[BrowseFolderPopup Class]
InProcServer32 = C:\WINDOWS\MCBin\Shared\MGBrwFld.dll
CODEBASE = http://download.mcafee.com/molbin/Shared/MGBrwFld.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM32\Macromed\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwa…ector/swdir.cab

[McAfee.com Operating System Class]
InProcServer32 = C:\WINDOWS\System32\mcinsctl.dll
CODEBASE = http://download.mcafee.com/molbin/shared/m…64/mcinsctl.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/…37854.706087963

————————————————–

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: c:\windows\system32\nid.dll|||s

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

————————————————–
End of report, 7,764 bytes
Report generated in 0.516 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Post #3
I have run Spy Sweeper, AdAware, and Spybot. I still have a very slow computer (Dell Windows XP), problems with all programs, "virtual memory too low" constantly, and tonight I got some severe porn too, and I have a 3 year old grandson that uses this computer! So I hit the scan button on HijackThis, got very brave, and chose a few to fix (backed them up). Can someone PLEASE help me get my computer back to normal? Below I am listing what the config/misc tools/generate startuplist log found after I fixed what I thought needed fixing.

StartupList report, 6/29/2004, 11:24:57 PM
StartupList version: 1.52
Started from : C:\HJT\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Microsoft Money\System\Money Express.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Linda Smallwood\Start Menu\Programs\Startup]
PowerReg Scheduler.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Digital Line Detect.lnk = ?
HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

MoneyStartUp10.0 = "C:\Program Files\Microsoft Money\System\Activation.exe"
HPDJ Taskbar Utility = C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
HP Software Update = "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
HP Component Manager = "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
DVDSentry = C:\WINDOWS\System32\DSentry.exe
diagent = "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
DeviceDiscovery = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
AdaptecDirectCD = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
nwiz = nwiz.exe /install
easywww = C:\windows\easywww2.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
(Default) =

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

(Default) =

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

MoneyAgent = "C:\Program Files\Microsoft Money\System\Money Express.exe"
IncrediMail = C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
SpySweeper = C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Task Scheduler jobs:

HP DArC Task #Hewlett-Packard#deskjet5600#MY37G3K3MX79.job
ISP signup reminder 1.job
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job

————————————————–

Enumerating Download Program Files:

[SysProWmi Class]
InProcServer32 = C:\WINDOWS\System32\Dell\SystemProfiler\SysPro.ocx
CODEBASE = http://support.dell.com/systemprofiler/SysPro.CAB

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

————————————————–

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\GLB1A2B.EXE


————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

————————————————–
End of report, 7,214 bytes
Report generated in 0.531 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Post #4
I have multiple problems including spyware, adware, malware, a very slow system, and now some very hard core porn pictures are popping up. Virtual memory decreases daily, even after I increase it. I have fixed some of the rundll and 016 lines; things I recognized from the hijack this tutorial. Please help me with this list:
Logfile of HijackThis v1.97.7
Scan saved at 7:28:00 AM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
Post #5
I have merged your 4 topics - please use the reply button and not start any more new topics. Please the last hijackthis log you produced looks in complete and is not from the latest version of hijackthis - plese use the update feature of hijackthis - config - misc tools - update. Thn post a fresh FULL hijackthis log for me to check.
Post #6
Thank you. I have been trying to get the updates to download for HijackThis, but I could not get to the spyware site, even if I typed in www.spywareinfo.com. I finally ran Panda, and then it worked. Here's the newer log. When I ran HijackThis earlier, I did remove/fix a few files (backed them Up). Thank you so much for your help. My computer is constantly under siege and I cannot get it to do much of anything.

Logfile of HijackThis v1.98.0
Scan saved at 6:15:29 PM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT2\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\LINDAS~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {1F11329C-0A5B-466A-BC61-EA0CB7A0BCD5} - C:\WINDOWS\System32\jnga.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\PROGRA~1\MICROS~4\System\MNYVIE~1.DLL (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {943BD130-BEED-4E0A-B76F-4A39CAB3E473} - C:\WINDOWS\System32\jnga.dll
O18 - Filter: text/plain - {943BD130-BEED-4E0A-B76F-4A39CAB3E473} - C:\WINDOWS\System32\jnga.dll
Post #7
When I came in today, there was an error message on my computer screen that Norton had been tampered with and should be uninstalled and reinstalled. I opened Norton and every field had a red x with the word "tampered" in red. I did uninstall it and reinstall it. I let it scan prior to installation and then did a full computer scan after installation.
Post #8
Click here to download and install Registrar Lite. Install, run, copy and paste this line to reglite's address bar:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

and hit the "go" tab. Find: "Appinit_Dlls" value on the right side panel, DoubleClick, copy and post here the information in the 'Value' field.

Click here or here to download FindnFix.exe (2K/XP only!) by freeatlast. Double-click on the FINDnFIX.exe and it will install a folder called FINDnFIX on your system. Go to that folder and double-click on !LOG!.bat. The program takes a few minutes to collect the necessary information. When done post the contents of Log.txt in this thread.
Post #10
»»»»»»»»»»»»»»»»»»*** freeatlast100.100free.com ***»»»»»»»»»»»»»»»» Microsoft Windows XP [Version 5.1.2600] »»»IE build and last SP(s) 6.0.2800.1106 SP1-Q822925-Q330994-Q828750-Q824145-Q832894-Q837009-Q831167 The type of the file system is NTFS. C: is not dirty. Fri 07/02/2004 4:18pm up 0 days, 1:04 »»»»»»»»»»»»»»»»»»***LOG!***»»»»»»»»»»»»»»»» Scanning for file(s)… »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» »»»»» (*1*) »»»»» ……… »»Locked or 'Suspect' file(s) found… C:\WINDOWS\System32\COMNA.DLL +++ File read error \\?\C:\WINDOWS\System32\COMNA.DLL +++ File read error »»»»» (*2*) »»»»»…….. **File C:\FindnFix\LIST.TXT COMNA.DLL Can't Open! »»»»» (*3*) »»»»»…….. C:\WINDOWS\SYSTEM32\ comna.dll Sun Jun 20 2004 1:13:18a A…R 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K unknown/hidden files… No matches found. »»»»» (*4*) »»»»»……… Sniffing………. Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\WINDOWS\SYSTEM32\COMNA.DLL »»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»» »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 448 »»Dumping Values…….. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows AppInit_DLLs = (*** MISSING TRAILING NULL CHARACTER ***) DeviceNotSelectedTimeout = 15 GDIProcessHandleQuota = REG_DWORD 0x00002710 Spooler = yes swapdisk = TransmissionRetryTimeout = 90 USERProcessHandleQuota = REG_DWORD 0x00002710 »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM »»Member of…: (Admin logon required!) User is a member of group DG189921\None. User is a member of group \Everyone. User is a member of group BUILTIN\Administrators. User is a member of group BUILTIN\Users. User is a member of group \LOCAL. User is a member of group NT AUTHORITY\INTERACTIVE. User is a member of group NT AUTHORITY\Authenticated Users. »» Service search:(different variant) '"Network Security Service","__NS_Service_3"… [SC] GetServiceKeyName FAILED 1060: The specified service does not exist as an installed service. [SC] GetServiceDisplayName FAILED 1060: The specified service does not exist as an installed service. »»Notepad check…. C:\WINDOWS\ notepad.exe Sun Jun 20 2004 1:12:46a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K No matches found. C:\WINDOWS\SYSTEM32\DLLCACHE\ notepad.exe Sun Jun 20 2004 1:12:46a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K –a– W32i APP ENU 5.1.2600.0 shp 66,048 06-20-2004 notepad.exe Language 0x0409 (English (United States)) CharSet 0x04b0 Unicode OleSelfRegister Disabled CompanyName Microsoft Corporation FileDescription Notepad InternalName Notepad OriginalFilenam NOTEPAD.EXE ProductName Microsoft® Windows® Operating System ProductVersion 5.1.2600.0 FileVersion 5.1.2600.0 (xpclient.010817-1148) LegalCopyright © Microsoft Corporation. All rights reserved. VS_FIXEDFILEINFO: Signature: feef04bd Struc Ver: 00010000 FileVer: 00050001:0a280000 (5.1:2600.0) ProdVer: 00050001:0a280000 (5.1:2600.0) FlagMask: 0000003f Flags: 00000000 OS: 00040004 NT Win32 FileType: 00000001 App SubType: 00000000 FileDate: 00000000:00000000 »»Dir 'junkxxx' was created with the following permissions… (FAT32=NA) Directory "C:\junkxxx" Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000010 t— 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 0000001B -co- 10000000 —A —- —- BUILTIN\Administrators Allow 00000010 t— 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 0000001B -co- 10000000 —A —- —- NT AUTHORITY\SYSTEM Allow 00000010 t— 001F01FF —- DSPO rw+x DG189921\Linda Smallwood Allow 0000001B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000010 t— 001200A9 —- -S– r–x BUILTIN\Users Allow 0000001B -co- A0000000 R-X- —- —- BUILTIN\Users Allow 00000012 tc– 00000004 —- —- –+- BUILTIN\Users Allow 00000012 tc– 00000002 —- —- -w– BUILTIN\Users Owner: DG189921\Linda Smallwood Primary Group: DG189921\None »»»»»»Backups created…»»»»»» 4:19pm up 0 days, 1:05 Fri 07/02/2004 A C:\FindnFix\winBack.hiv –a– - - - - - 8,192 07-02-2004 winback.hiv A C:\FindnFix\keys1\winkey.reg –a– - - - - - 287 07-02-2004 winkey.reg »»Performing 16bit string scan…. 00001150: vk < f AppInit_DLLs G 00001190: C : \ W I N D O W S \ S y s t e m 3 2 \ c o m n a . d l l 000011D0: h vk UDeviceNotSelectedTimeout 1 5 00001210: ( 9 0 =t vk ' zGDIProcessHandle 00001250:Quota" vk x Spooler2 y e s _ h 00001290: ( X vk 5swapdisk vk 000012D0: . TransmissionRetryTimeout h ( X 00001310: vk ' b USERProcessHandleQuota3 00001350: 00001390: 000013D0: 00001410: 00001450: 00001490: 000014D0: 00001510: 00001550: ———- WIN.TXT fùAppInit_DLLs֍æGÀÿÿÿC REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" "DeviceNotSelectedTimeout"="15" "GDIProcessHandleQuota"=dword:00002710 "Spooler"="yes" "swapdisk"="" "TransmissionRetryTimeout"="90" "USERProcessHandleQuota"=dword:00002710 Windows AppInit UDeviceNotSelectedTimeout zGDIProcessHandleQuota" Spooler2 5swapdisk TransmissionRetryTimeout USERProcessHandleQuota3 **File C:\FindnFix\WIN.TXT regf       Pugf 
Post #11
Open the FINDnFIX folder and then open the keys1 folder. Right-click on the MOVEit.bat file and select 'edit'. That will open the file as an empty text file - copy and paste this line into the blank file:

move %WinDir%\System32\COMNA.DLL %SystemDrive%\junkxxx\COMNA.DLL

Save the file and close. The next step will cause a restart. Still in the keys1 folder, double click on FIX.bat. You will get an alert of about 15 seconds before reboot - allow it to reboot.

On restart, open the FINDnFIX folder again and double-click on RESTORE.bat. When it is finished, in FINDnFIX folder, there will be a file called Log1.txt - post it's contents in your next reply.



Occasionally when trying to edit the MOVEit.bat file the following error occurs: "Windows cannot find "C:FINDnFIX\keys1\MOVEit.bat. Make sure you typed the name correctly then try again."

If that happens, skip that step and proceed this way instead. In the keys1 folder, double click on FIX.bat. You will get an alert of about 15 seconds before reboot - allow it to reboot. On restart, open Explorer and navigate to C:\Windows\System32 folder, find the COMNA.DLL file (it should be visible now). Highlight the file and using top menu, click Edit>Move to folder…

Select C:\junkxxx as destination. Move the file.

Open the FINDnFIX folder again and double-click on RESTORE.bat. When it is finished, in FINDnFIX folder, there will be a file called Log1.txt - post it's contents in your next reply.
Post #12
»»»»»»»»»»»»»»»»»»*** freeatlast100.100free.com ***»»»»»»»»»»»»»»»» Fri 07/02/2004 4:45pm up 0 days, 0:07 Microsoft Windows XP [Version 5.1.2600] »»»IE build and last SP(s) 6.0.2800.1106 SP1-Q822925-Q330994-Q828750-Q824145-Q832894-Q837009-Q831167 The type of the file system is NTFS. C: is not dirty. »»»»»»»»»»»»»»»»»»***LOG1!***»»»»»»»»»»»»»»»» Scanning for file(s) in System32… »»»»»»» (1) »»»»»»» »»»»»»» (2) »»»»»»» **File C:\FindnFix\LIST.TXT »»»»»»» (3) »»»»»»» No matches found. No matches found. »»»»»»» (4) »»»»»»» Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. »»»*»»» Scanning for moved file… »»»*»»» * result\\?\C:\junkxxx\COMNA.222 C:\JUNKXXX\ comna.222 Sun Jun 20 2004 1:13:18a A…. 57,344 56.00 K 1 item found: 1 file, 0 directories. Total of file sizes: 57,344 bytes 56.00 K Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15. Sniffed -> C:\JUNKXXX\COMNA.222 **File C:\JUNKXXX\COMNA.222 0000DEBE: 67 44 65 76 69 63 65 00 . 00 53 74 72 65 61 6D 69 gDevice. .Streami 0000DED3: 63 65 53 65 74 75 70 00 . 32 00 00 00 00 00 E0 01 ceSetup. 2…..à. A—– COMNA .222 0000E000 01:13.18 20/06/2004 rem replace this entire line with your given command.,.. –a– W32i - - - - 57,344 06-20-2004 comna.222 A C:\junkxxx\comna.222 File: CRC-32 : D5C9FB2E MD5 : C185B36F 9969D3A6 D2122BA7 CBC02249 »»Permissions: C:\junkxxx\comna.222 BUILTIN\Administrators:F NT AUTHORITY\SYSTEM:F DG189921\Linda Smallwood:F BUILTIN\Users:R Directory "C:\junkxxx\." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000010 t— 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 0000001B -co- 101F01FF —A DSPO rw+x BUILTIN\Administrators Allow 00000010 t— 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 0000001B -co- 101F01FF —A DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000010 t— 001F01FF —- DSPO rw+x DG189921\Linda Smallwood Allow 0000001B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000010 t— 001200A9 —- -S– r–x BUILTIN\Users Allow 0000001B -co- A0000000 R-X- —- —- BUILTIN\Users Allow 00000012 tc– 00000004 —- —- –+- BUILTIN\Users Allow 00000012 tc– 00000002 —- —- -w– BUILTIN\Users Owner: DG189921\Linda Smallwood Primary Group: DG189921\None Directory "C:\junkxxx\.." Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000000 t— 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 0000000B -co- 10000000 —A —- —- BUILTIN\Administrators Allow 00000000 t— 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 0000000B -co- 10000000 —A —- —- NT AUTHORITY\SYSTEM Allow 0000000B -co- 10000000 —A —- —- \CREATOR OWNER Allow 00000000 t— 001200A9 —- -S– r–x BUILTIN\Users Allow 0000000B -co- A0000000 R-X- —- —- BUILTIN\Users Allow 00000002 tc– 00000004 —- —- –+- BUILTIN\Users Allow 0000000A -c– 00000002 —- —- -w– BUILTIN\Users Allow 00000000 t— 001200A9 —- -S– r–x \Everyone Owner: BUILTIN\Administrators Primary Group: BUILTIN\Administrators File "C:\junkxxx\comna.222" Permissions: Type Flags Inh. Mask Gen. Std. File Group or User ======= ======== ==== ======== ==== ==== ==== ================ Allow 00000010 t— 001F01FF —- DSPO rw+x BUILTIN\Administrators Allow 00000010 t— 001F01FF —- DSPO rw+x NT AUTHORITY\SYSTEM Allow 00000010 t— 001F01FF —- DSPO rw+x DG189921\Linda Smallwood Allow 00000010 t— 001200A9 —- -S– r–x BUILTIN\Users Owner: DG189921\Linda Smallwood Primary Group: DG189921\None »»Size of Windows key: (*Default-450 *No AppInit-398 *fake(infected)-448,504,512…) Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 450 »»Dumping Values: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows DeviceNotSelectedTimeout = 15 GDIProcessHandleQuota = REG_DWORD 0x00002710 Spooler = yes swapdisk = TransmissionRetryTimeout = 90 USERProcessHandleQuota = REG_DWORD 0x00002710 AppInit_DLLs = »»Security settings for 'Windows' key: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: Read BUILTIN\Users Full access BUILTIN\Administrators Full access NT AUTHORITY\SYSTEM »»Notepad check…. C:\WINDOWS\ notepad.exe Sun Jun 20 2004 1:12:46a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K No matches found. C:\WINDOWS\SYSTEM32\DLLCACHE\ notepad.exe Sun Jun 20 2004 1:12:46a A…. 66,048 64.50 K 1 item found: 1 file, 0 directories. Total of file sizes: 66,048 bytes 64.50 K –a– W32i APP ENU 5.1.2600.0 shp 66,048 06-20-2004 notepad.exe Language 0x0409 (English (United States)) CharSet 0x04b0 Unicode OleSelfRegister Disabled CompanyName Microsoft Corporation FileDescription Notepad InternalName Notepad OriginalFilenam NOTEPAD.EXE ProductName Microsoft® Windows® Operating System ProductVersion 5.1.2600.0 FileVersion 5.1.2600.0 (xpclient.010817-1148) LegalCopyright © Microsoft Corporation. All rights reserved. VS_FIXEDFILEINFO: Signature: feef04bd Struc Ver: 00010000 FileVer: 00050001:0a280000 (5.1:2600.0) ProdVer: 00050001:0a280000 (5.1:2600.0) FlagMask: 0000003f Flags: 00000000 OS: 00040004 NT Win32 FileType: 00000001 App SubType: 00000000 FileDate: 00000000:00000000 00001150: I w vk UDeviceNotSelecte 00001190:dTimeout 1 5 ( h vk ' zGDIProce 000011D0:ssHandleQuota" 9 0 =t vk Spooler2 00001210: y e s _ vk 5swapdisk h 00001250: X vk . TransmissionRetryTimeout vk 00001290: ' b USERProcessHandleQuota3 h X 000012D0: vk y AppInit_DLLsecte o0 w a w Y w 00001310:m2 wM2 w w 0 w ws_ w w / w w ` whj w l w w " w $ w w 00001350: w L$ AP T$ V ;A s 1 < t 2 F 2^ @ 00001390: " 3 V F P x % ^ t$ x t$ P 5 000013D0: x X x } t G O E N x 3 PQS ? x 00001410: M d Y_^[ Q h xd Pd % D$ l$ l$ + SVW E e 00001450:P E E E |$ ;X xU Q U M IV O = x 00001490:% d p W 8 : @ = x @ I;D _ ^ 000014D0: ^ ` A w V v Y N4 > ~ - ^ 00001510: ; f 9 t Q < x D$ ;A I " d 00001550: ———- WIN.TXT fùAppInit_DLLs֍æGÀÿÿÿC ———- NEWWIN.TXT AppInit_DLLsecte **File C:\FindnFix\NEWWIN.TXT **File C:\FindnFix\NEWWIN.TXT 000012F0: 01 00 00 00 01 00 79 00 . 5F 44 4C 4C 73 65 63 74 ……y. _DLLsect **File C:\FindnFix\NEWWIN.TXT Ñ_åàÿÿÿvk  €   5swapdisk h ° ð  X Ðÿÿÿvk  à   . TransmissionRetryTimeoutÐÿÿÿvk  €'   b USERProcessHandleQuota3 àÿÿÿh ° ð  X ˆ Ø Øÿÿÿvk  €   y AppInit_DLLsecte
Post #13
My whole system seems to be working like a dream. Let me know if that last log I posted shows anything else I need to fix. How can I thank you?? I am so very grateful and I would be happy to repay you for your time. What a life saver you have been!
Post #14
There's still a bit more to do - open the FINDnFIX folder again and open the Files2 folder. Double-click on the ZIPZAP.bat. It will quickly clean the rest and will make a copy of the bad file(s) in the same folder (junkxxx.zip) and open your email client with instructions. Simply drag and drop the junkxxx.zip file from the folder into the mail message and submit to the specified addresses.

Please be sure to include a link to this thread in the body of your email. Reboot when done, then delete the entire FINDnFIX folder. Could you click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1 Reboot when done. Rescan with HJT and post a new log in your next reply.
Post #15
I did zipzap, e-mailed junk file, deleted findnfix, ran cwshredder, reebooted & ran HJT. Here's new log:

Logfile of HijackThis v1.98.0
Scan saved at 12:09:44 PM, on 7/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\msiexec.exe
C:\HJT2\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

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