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Spyware / Malware / Virus Removal

slow computer

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I was last here 5 years ago when this site was still coyote. It's nice to see the positive changes. I'm glad the activity has also slowed down, cause I'll have a better chance to get help. Could never get attention 5 years back, as the place was too busy!


My Labtop (Dell D420) 4 years old and I'm still a few month away before I buy a new one. It has become extremely slow this past month and I'm desperately in need to speed it up, because I'm getting nothing done! It also freezes for far too long!

I ran Hijackthis and my log is below. Thanks in advance. (excuse all the s..t I have on my PC)

Cal

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:01:00, on 28/06/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Network Password Manager\npmsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\admin\My Documents\Downloads\HiJackThis.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.56.38.205:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 10.*
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {22A7563B-D486-91FF-6834-796BCE480AB1} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {71AE20C8-4E33-B572-E0F0-9706AB53FCBE} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\admin\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as…abs/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
O16 - DPF: {9166DA9D-23DD-43EC-B494-8E004F29CB7F} (VizStreamValueIndex{9166DA9D-23DD-43EC-B494-8E004F29CB7F}) - http://vnet2.aveva.com/VNETWebsite/codebas…Viewer3-9-3.cab
O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Network Password Manager (PassManager) - Unknown owner - C:\Program Files\Network Password Manager\npmsvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
O23 - Service: NTRU Hybrid TSS v2.0.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 9692 bytes
Post #2
Posted Image

You have 2 active firewalls running.

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe


Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously!
The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time.
Also because more than one Antivirus and Firewall installed are not compatible with each other, it can cause system performance problems and a serious system slowdown.

Please do not delete anything unless instructed to.


1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove either:
Sunbelt Software\Personal Firewall
ZoneAlarm

Reboot and let me know if that helped.
Post #3
Hi LDTate, thanks for the advise. There has certainly been an improvement. Is there anything else I can do based on the log I sent you to speed it up more? am I infected?
Post #4
One more major problem, I lost my sound…! I don't seem to have the required driver. I've patiently lived with this problem for the past 5 months, because i've been too busy with my new born son. I'm not sure how I lost it in the first place, could it have been a virus?
Post #5
We can have a look for Malware.


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #6
It found 3 infected files, which I deleted. I thought I saved the log, but I can't find it under "Malwarebytes' Anti-Malware" … I deleted 2 files, named adware.something My system is definitely operating fast. Thanks……. it's not freezing any more. Can you please advise how to restore sound to my labtop?
Post #7
Found the log: alwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4269 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 03/07/2010 12:43:38 mbam-log-2010-07-03 (12-43-38).txt Scan type: Quick scan Objects scanned: 150794 Time elapsed: 1 hour(s), 12 minute(s), 10 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\sbmdzggttqizkza.dll-uninst.exe (Adware.AdRotator) -> Quarantined and deleted successfully. C:\WINDOWS\system32\0eeba304-3ec0-b047-3def-581b8c145aa7.exe
Post #8
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #9
I ran combofix and again I'm operating a lot faster….. pages do not freeze any more…. I still have the sound driver problem which I failed to fix. I'm looking for the installation disks, which I'm hoping will solve the problem.



ComboFix 10-07-03.06 - admin 04/07/2010 14:38:06.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.575 [GMT 4:00]
Running from: c:\documents and settings\[removed]\My Documents\Downloads\ComboFix.exe
AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\HP Image Zone .lnk

.
((((((((((((((((((((((((( Files Created from 2010-06-04 to 2010-07-04 )))))))))))))))))))))))))))))))
.

2010-07-04 10:03 . 2009-11-03 05:51 421888 —-a-w- c:\documents and settings\admin\Application Data\Mozilla\Firefox\Profiles\u4xkbbdr.default\extensions\{463F6CA5-EE3C-4be1-B7E6-7FEE11953374}\platform\WINNT\components\FoxyTunes.dll
2010-07-03 09:29 . 2006-03-24 02:30 282624 —-a-w- c:\windows\stsystra.exe
2010-07-03 09:29 . 2006-03-22 02:52 1052672 ——w- c:\windows\system32\stlang.dll
2010-07-03 07:25 . 2010-07-03 07:25 ——– d—–w- c:\documents and settings\admin\Application Data\Malwarebytes
2010-07-03 07:23 . 2010-04-29 11:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-03 07:23 . 2010-07-03 07:23 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-03 07:22 . 2010-04-29 11:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-07-03 07:22 . 2010-07-03 07:23 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-06-28 12:42 . 2008-12-25 07:06 102400 ——w- c:\windows\system32\Unl.exe
2010-06-11 11:04 . 2010-05-06 10:41 743424 ——w- c:\windows\system32\dllcache\iedvtool.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-04 10:02 . 2010-03-05 12:23 ——– d—–w- c:\program files\Mozilla Thunderbird
2010-07-03 22:00 . 2008-12-21 15:02 6213620 –sha-w- c:\windows\system32\drivers\fidbox.idx
2010-07-03 22:00 . 2008-12-21 15:02 464126240 –sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-03 22:00 . 2010-07-04 09:51 413184 —-a-w- c:\windows\Internet Logs\xDBE4.tmp
2010-07-03 09:06 . 2007-01-28 12:55 ——– d—–w- c:\program files\Roxio
2010-07-01 17:42 . 2007-04-08 20:02 ——– d—–w- c:\documents and settings\admin\Application Data\Wave Systems Corp
2010-06-30 09:20 . 2010-06-30 09:20 210670 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_29_14_44_10_small.dmp.zip
2010-06-30 09:20 . 2010-06-30 09:20 190149 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_29_14_38_18_small.dmp.zip
2010-06-28 12:49 . 2007-01-28 12:46 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-06-28 12:45 . 2009-08-01 03:23 ——– d—–w- c:\program files\Chinatelecom C+W
2010-06-28 12:44 . 2009-02-08 14:07 ——– d—–w- c:\program files\Business Translator
2010-06-28 12:44 . 2009-08-01 03:31 ——– d—–w- c:\documents and settings\admin\Application Data\Chinatelecom
2010-06-28 12:44 . 2008-07-10 20:57 ——– d—–w- c:\program files\FrostWire
2010-06-27 10:32 . 2008-11-16 12:35 4212 —ha-w- c:\windows\system32\zllictbl.dat
2010-06-23 09:59 . 2010-06-23 09:59 201840 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_22_12_37_52_small.dmp.zip
2010-06-21 11:26 . 2010-06-22 08:14 309760 —-a-w- c:\windows\Internet Logs\xDBE3.tmp
2010-06-19 13:54 . 2010-06-20 11:22 1511424 —-a-w- c:\windows\Internet Logs\xDBE2.tmp
2010-06-15 08:36 . 2010-06-15 08:36 157638 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_15_12_30_33_small.dmp.zip
2010-06-14 18:24 . 2010-06-15 04:18 72192 —-a-w- c:\windows\Internet Logs\xDBE1.tmp
2010-06-14 06:38 . 2010-06-14 09:14 304640 —-a-w- c:\windows\Internet Logs\xDBE0.tmp
2010-06-11 13:51 . 2007-03-13 13:28 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-09 14:10 . 2010-06-09 22:08 738816 —-a-w- c:\windows\Internet Logs\xDBDF.tmp
2010-06-09 07:54 . 2010-06-09 07:54 255697 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_09_11_36_08_small.dmp.zip
2010-06-08 05:51 . 2010-06-08 08:08 1592832 —-a-w- c:\windows\Internet Logs\xDBDE.tmp
2010-06-08 05:51 . 2010-06-08 08:08 1592832 —-a-w- c:\windows\Internet Logs\xDBDD.tmp
2010-06-07 04:58 . 2010-06-07 04:58 66138 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_07_08_43_43_small.dmp.zip
2010-06-07 04:43 . 2010-06-07 04:53 27648 —-a-w- c:\windows\Internet Logs\xDBDC.tmp
2010-06-06 13:30 . 2010-06-06 13:32 62464 —-a-w- c:\windows\Internet Logs\xDBDB.tmp
2010-06-06 12:29 . 2010-06-06 12:05 64948884 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_06_11_17_00_full.dmp.zip
2010-06-05 17:03 . 2010-06-06 06:02 1584640 —-a-w- c:\windows\Internet Logs\xDBDA.tmp
2010-06-05 17:03 . 2010-06-06 06:02 28160 —-a-w- c:\windows\Internet Logs\xDBD9.tmp
2010-06-05 08:09 . 2010-06-05 16:56 790016 —-a-w- c:\windows\Internet Logs\xDBD8.tmp
2010-06-04 20:01 . 2009-03-02 15:19 18538216 —-a-w- c:\windows\Internet Logs\tvDebug.Zip
2010-06-04 09:52 . 2010-06-04 09:52 179723 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_06_04_13_46_04_small.dmp.zip
2010-06-03 06:19 . 2010-06-03 06:21 1576960 —-a-w- c:\windows\Internet Logs\xDBD7.tmp
2010-05-31 04:41 . 2010-05-31 09:58 1574400 —-a-w- c:\windows\Internet Logs\xDBD6.tmp
2010-05-30 06:03 . 2010-05-30 06:03 207766 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_05_29_14_03_33_small.dmp.zip
2010-05-25 09:23 . 2010-05-26 06:34 1570816 —-a-w- c:\windows\Internet Logs\xDBD5.tmp
2010-05-24 08:04 . 2008-03-11 19:17 ——– d—–w- c:\program files\DivX
2010-05-24 08:04 . 2010-03-06 01:55 ——– d—–w- c:\program files\Eudora 8.0 Beta 9
2010-05-22 12:14 . 2010-05-22 12:14 192503 —-a-w- c:\windows\Internet Logs\vsmon_2nd_2010_05_22_12_32_34_small.dmp.zip
2010-05-19 05:25 . 2010-05-19 07:01 432640 —-a-w- c:\windows\Internet Logs\xDBD4.tmp
2010-05-16 04:52 . 2010-05-16 04:54 314880 —-a-w- c:\windows\Internet Logs\xDBD3.tmp
2010-05-08 21:50 . 2010-05-10 17:13 1520640 —-a-w- c:\windows\Internet Logs\xDBD2.tmp
2010-05-06 10:41 . 2004-08-11 17:00 916480 —-a-w- c:\windows\system32\wininet.dll
2010-05-05 11:04 . 2010-05-05 12:37 525312 -c–a-w- c:\windows\Internet Logs\xDBD1.tmp
2010-05-02 05:22 . 2004-08-11 17:00 1851264 —-a-w- c:\windows\system32\win32k.sys
2010-04-25 13:21 . 2010-04-26 06:40 89600 -c–a-w- c:\windows\Internet Logs\xDBD0.tmp
2010-04-25 07:57 . 2010-04-25 08:48 48128 -c–a-w- c:\windows\Internet Logs\xDBCF.tmp
2010-04-24 13:19 . 2010-04-24 20:35 1305088 -c–a-w- c:\windows\Internet Logs\xDBCE.tmp
2010-04-22 17:20 . 2010-04-23 09:37 3832320 -c–a-w- c:\windows\Internet Logs\xDBCD.tmp
2010-04-22 17:20 . 2010-04-23 09:37 3832320 -c–a-w- c:\windows\Internet Logs\xDBCC.tmp
2010-04-20 05:30 . 2004-08-11 17:00 285696 —-a-w- c:\windows\system32\atmfd.dll
2010-04-15 09:30 . 2010-04-16 11:23 3805184 -c–a-w- c:\windows\Internet Logs\xDBCB.tmp
2010-04-06 11:12 . 2010-04-07 09:15 3790848 -c–a-w- c:\windows\Internet Logs\xDBCA.tmp
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2008-06-06 17:02 527296 —-a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2008-06-06 17:02 527296 —-a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2008-06-06 17:02 527296 —-a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-03-31 982408]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Qualcomm\Eudora\EuShlExt.dll" [2005-08-09 86016]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 wvauth

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\POWERPNT.EXE"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\BitTorrent_DNA\\dna.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

R2 PassManager;Network Password Manager;c:\program files\Network Password Manager\npmsvc.exe [06/07/2009 16:41 450456]
R3 gttap1;GoTrusted TAP Adapter;c:\windows\system32\drivers\gttap1.sys [31/08/2007 01:55 20480]
S3 GTKCMOS;GTKCMOS;c:\windows\system32\GTKCMOS.sys [15/06/2004 18:55 7882]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [20/02/2009 16:25 138112]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [20/02/2009 16:25 8320]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = 10.56.38.205:80
uInternet Settings,ProxyOverride = 10.*
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\admin\Start Menu\Programs\IMVU\Run IMVU.lnk
LSP: c:\progra~1\ONSPEED\sliplsp.dll
DPF: {9166DA9D-23DD-43EC-B494-8E004F29CB7F} - hxxp://vnet2.aveva.com/VNETWebsite/codebase/vsplatform/VizStreamViewer3-9-3.cab
FF - ProfilePath - c:\documents and settings\admin\Application Data\Mozilla\Firefox\Profiles\u4xkbbdr.default\
FF - prefs.js: browser.startup.homepage - hxxp://english.aljazeera.com/
FF - component: c:\documents and settings\admin\Application Data\Mozilla\Firefox\Profiles\u4xkbbdr.default\extensions\{463F6CA5-EE3C-4be1-B7E6-7FEE11953374}\platform\WINNT\components\FoxyTunes.dll
FF - plugin: c:\documents and settings\admin\Application Data\Mozilla\Firefox\Profiles\u4xkbbdr.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}\plugins\np_gp.dll
FF - plugin: c:\program files\BitTorrent_DNA\npbtdna.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
.
- - - - ORPHANS REMOVED - - - -

BHO-{22A7563B-D486-91FF-6834-796BCE480AB1} - (no file)
BHO-{71AE20C8-4E33-B572-E0F0-9706AB53FCBE} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-04 14:49
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-1872034644-1506853369-1381675529-1005\Software\Microsoft\Windows\Shell\Bags\1]
@DACL=(02 0000)
@SACL=
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'lsass.exe'(1320)
c:\windows\system32\wvauth.dll
c:\windows\system32\biolsp.dll
.
Completion time: 2010-07-04 14:57:12
ComboFix-quarantined-files.txt 2010-07-04 10:57

Pre-Run: 15,866,372,096 bytes free
Post-Run: 15,869,845,504 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 0CBBD28176440199289FD9DD94B46DDC
Post #10
Only a couple leftover Symantec items

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

File::


Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
[-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste


Also please describe how your computer behaves at the moment.
Post #13
Hi LDTate,

I was hoping to continue where I left off. I had to travel and didn't realize the topic would be closed.


http://forums.whatthetech.com/index.php?sh…mp;#entry665086

Firstly, I placed the notepad into Combofix and it ran successfully… I'm not sure where to get the log to post for you here.. Please advise?

Secondly, my sound has returned….. thanks, didn't realize you were doing anything about it!

My system is certainly better, but I was concerned I haven't fully completed the clean up process. I still have problems with some software taking for ages to open up and word still freezes sometimes..

Take care

Caal

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