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Spyware / Malware / Virus Removal

Multiple infections

24 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #61
I'm reading up on Process Exployer
It say something about disabling i:

If you like Process Explorer, you can replace Windows Task-Manager with it. Select “Replace Task Manager” under Options, Process Explorer will then open instead of the Windows Task-Manager. Don’t worry; if you want to have your old Task-Manager back, you only have to disable this feature.

Run it again and see what options we have.
Post #66

Did both.
I'm 7 hours ahead of you and the sun is rising. I need to get into my coffin and get a couple hours of sleep.

My eyes are watering as well

Good night / morning
Post #69
If you have configured P.E. to replace Windows Task Manager, undo this: launch P.E., go to "Options" => "Replace Task Manager" and make sure the option is unchecked. Close P.E.

If you cannot follow the instruction given above, let us say you cannot launch P.E. any longer - for whatever reason - launch regedit. Locate the key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe and delete it. Close regedit.

Pressing Ctrl+Alt+Del plus clicking on "Task Manager" should launch the Windows Task Manager again.

Locate the folder where the P.E. executable is stored. Delete procexp.exe and procexp.chm. If the folder is empty now, you may remove it, too.

Launch regedit. Locate the key HKCU\Software\Sysinternals\ProcessExplorer. Delete it. Beware though: as this is a user specific key, you will have to repeat this step for each user that ever used P.E. on your computer. On the other hand, leaving this orphaned key in the registry does not do any other harm than wasting a few bytes.
Post #71
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

To be on the safe side, I would also change all my passwords.


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


Here's my usual all clean post

Log looks good :D


This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read:
PC Safety and Security–What Do I Need?.
How to Prevent Malware:
Post #72
This is a log from my laptop. I pretty much do the same stuff on my laptop as I do on my stationary computer and I'm worried I might have something on here aswell. MBAM gives me all clear but you might be able to find something tasty after a quick look in my log here.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:38:37, on 2010-07-10
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\Roxio\BackOnTrack\Instant Restore\BOTService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program\idt\wdm\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program\Apoint2K\Apoint.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program\Hewlett-Packard\HP QuickSync\QuickSync.exe
C:\Program\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\vsnp2uvc.exe
C:\Program\NetWorx\networx.exe
C:\Program\Delade filer\Java\Java Update\jusched.exe
C:\Program\Razer\Naga\NagaTray.exe
C:\Program\Jamcast\jctray.exe
C:\Program\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program\iTunes\iTunesHelper.exe
C:\Program\Windows Live\Messenger\msnmsgr.exe
C:\Program\uTorrent\uTorrent.exe
C:\Program\Skype\Phone\Skype.exe
C:\Program\Apoint2K\ApMsgFwd.exe
C:\Program\SpotifyRemotelessHelper\SpotifyRemotelessHelper.exe
C:\Program\Personal\bin\Personal.exe
C:\Program\Apoint2K\Apntex.exe
C:\Program\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\Program\Delade filer\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program\Application Updater\ApplicationUpdater.exe
C:\Program\Logitech Touch Mouse Server\iTouch-Server-Win.exe
C:\Program\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program\SpeedFan\speedfan.exe
C:\Program\Bonjour\mDNSResponder.exe
C:\Documents and Settings\Jonas\Lokala inställningar\Apps\2.0\X88C4ZAX.NXM\3A8BZE7O.COZ\curs..tion_eee711038731a406_0004.0000_172b37d8269e5e48\CurseClient.exe
C:\Program\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program\LogMeIn Hamachi\hamachi-2.exe
C:\Program\Jamcast\jamcastsvc.exe
C:\Program\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program\iPod\bin\iPodService.exe
C:\Program\Hewlett-Packard\HP QuickSync\jre\bin\javaw.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Skype\Plugin Manager\skypePM.exe
C:\Program\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program\Mozilla Firefox\firefox.exe
C:\Program\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Jonas\Mina dokument\Hämtade filer\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program\Delade filer\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program\AOL\AOL Verktygsfält 5.0\aoltb.dll
O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program\Delade filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program\AOL\AOL Verktygsfält 5.0\aoltb.dll
O3 - Toolbar: &NetWorx Desk Band - {FEEA54B4-D80F-41C7-87B9-DC08E6D3255F} - C:\Program\NetWorx\deskband.dll
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [Apoint] C:\Program\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP] C:\Program\Hewlett-Packard\HP QuickSync\QuickSync.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [snp2uvc] C:\WINDOWS\vsnp2uvc.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program\Delade filer\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NetWorx] "C:\Program\NetWorx\networx.exe" /auto
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program\Delade filer\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Razer Naga Driver] C:\Program\Razer\Naga\NagaTray.exe
O4 - HKLM\..\Run: [Jamcast System Tray Utility] "C:\Program\Jamcast\jctray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program\LogMeIn Hamachi\hamachi-2-ui.exe" –auto-start
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [uTorrent] "C:\Program\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Skype] "C:\Program\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [RemotelessHelper] "C:\Program\SpotifyRemotelessHelper\SpotifyRemotelessHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: CurseClientStartup.ccip
O4 - Startup: Logitech Touch Mouse Server.lnk = C:\Program\Logitech Touch Mouse Server\iTouch-Server-Win.exe
O4 - Startup: Skärmurklipp och start för OneNote 2007.lnk = C:\Program\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: SpeedFan.lnk = C:\Program\SpeedFan\speedfan.exe
O4 - Global Startup: BankID säkerhetsprogram.lnk = C:\Program\Personal\bin\Personal.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &AOL Verktygsfalt Sök - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\sv-SE\local\search.html
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Skicka till &Bluetooth-enhet… - C:\Program\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Skicka till Bluetooth - C:\Program\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Skicka till OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Ski&cka till OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Casino\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Casino\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program\DELADE~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - C:\Program\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program\Delade filer\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Program\Application Updater\ApplicationUpdater.exe
O23 - Service: Bonjour-tjänst (Bonjour Service) - Apple Inc. - C:\Program\Bonjour\mDNSResponder.exe
O23 - Service: BOTService - Sonic Solutions - C:\Program\Roxio\BackOnTrack\Instant Restore\BOTService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: LogMeIn Hamachi 2.0 Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program\Delade filer\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: Jamcast - Software Development Solutions, Inc. - C:\Program\Jamcast\jamcastsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program\Java\jre6\bin\jqs.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program\idt\wdm\STacSV.exe

–
End of file - 12530 bytes
Post #73
Not seeing anything but you can try combofix

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #74
ZoneAlarm firewall
Avast! 5.0 Free AV
MBAM
SpywareBlaster

I am trying to get windows update to work but have used the online one to get updates today. Tips?
I'm thinking of using PE as a substitute for the Task manager that is still not working as intended. Thoughts?

I cannot thank you enough for your patient and professional help. :notworthy:
Huge thanks, LDTate! :thumbup:
I will donate as soon as I get my new Visa. Had to get a new one because of this mess :pullhair:

Here's a picture of what it looked like when he talked to me.
[external image: Posted Image]

Uploaded with ImageShack.us
Post #75
ZoneAlarm firewall might be blocking W updates

I'm thinking of using PE as a substitute for the Task manager that is still not working as intended. Thoughts?

Sounds OK to me

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