Mike at home
Topic Starter
Hi,
my daughter's laptop was infected with the AV Security Suite virus. I could not boot into Windows normally to carry out the instructions so in safe mode I ran
MBAM:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4052
Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000
29/06/2010 22:19:52
mbam-log-2010-06-29 (22-19-52).txt
Scan type: Quick scan
Objects scanned: 137326
Time elapsed: 5 minute(s), 39 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hlhinnax (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dajbwale (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\azuyuf (Trojan.Agent.U) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Users\Laura\AppData\Local\tavignhsi\oasljlutssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
C:\Users\Laura\AppData\Local\qmqhgfukv\oiheroxtssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
C:\Users\Laura\AppData\Local\cstiapi.dll (Trojan.Agent.U) -> Quarantined and deleted successfully.
C:\Users\Laura\AppData\Local\Temp\0.47352042737637356.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
I also ran ATF Cleaner.
Now MBAM looks like this:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4258
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18928
30/06/2010 13:08:55
mbam-log-2010-06-30 (13-08-55).txt
Scan type: Quick scan
Objects scanned: 149040
Time elapsed: 7 minute(s), 6 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
And for completeness here are the DDS logs I have just run:
DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 14:07:40.75 on 30/06/2010
Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.44.1033.18.3068.1536 [GMT 1:00]
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_a7e996cd\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_030ac640\aestsrv.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\SMINST\BLService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Thomson SpeedTouch\SpeedTouch 121g Wireless USB Monitor\PRISMSVR.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Thomson SpeedTouch\SpeedTouch 121g Wireless USB Monitor\st121g.exe
C:\Users\Laura\Documents\Laura's Stuff!\My Stuff!\BBC Iplayer\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Laura\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp;=iehome&locale;=en_gb&c;=83&bd;=Pavilion&pf;=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp;=iehome&locale;=en_gb&c;=83&bd;=Pavilion&pf;=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp;=iehome&locale;=en_gb&c;=83&bd;=Pavilion&pf;=cnnb
uInternet Settings,ProxyOverride =
uInternet Settings,ProxyServer = http=127.0.0.1:5577
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows; Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\2.0"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [PRISMSVR.EXE] "c:\program files\thomson speedtouch\speedtouch 121g wireless usb monitor\PRISMSVR.EXE" /APPLY
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\users\laura\appdata\roaming\micros~1\windows\startm~1\programs\startup\bbcipl~1.lnk - c:\users\laura\documents\laura's stuff!\my stuff!\bbc iplayer\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\users\laura\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\speedt~1.lnk - c:\program files\thomson speedtouch\speedtouch 121g wireless usb monitor\st121g.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: Add to Google Photos Screensa&ver; - c:\windows\system32\GPhotos.scr/200
IE: E&xport; to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
AppInit_DLLs: avgrsstx.dll
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - c:\windows\system32\EZUPBH~1.DLL
================= FIREFOX ===================
FF - ProfilePath - c:\users\laura\appdata\roaming\mozilla\firefox\profiles\7xhw9wog.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=IEFM1&q;=
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://search.live.com/results.aspx?FORM=IEFM1&q;=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\laura\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-6-29 216200]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-6-29 242896]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_030ac640\AEstSrv.exe [2008-8-14 73728]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-29 308064]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-19 24880]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-7-1 341328]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 wlidsvc;Windows Live ID Sign-in Assistant;c:\program files\common files\microsoft shared\windows live\WLIDSVC.EXE [2009-8-18 1529728]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-7-1 193840]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-1-24 52736]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-4-1 81296]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-8-14 3658752]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-23 43552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-11-12 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
=============== Created Last 30 ================
2010-06-30 13:44 –d—– c:\windows\system32\EventProviders
2010-06-29 23:49 –d—– c:\program files\Trend Micro
2010-06-29 23:42 –d—– c:\programdata\Office Genuine Advantage
2010-06-29 23:34 1,469,440 a——- c:\windows\system32\inetcpl.cpl
2010-06-29 23:18 –d—– c:\programdata\Sun
2010-06-29 23:17 411,368 a——- c:\windows\system32\deployJava1.dll
2010-06-29 22:55 12,464 a——- c:\windows\system32\avgrsstx.dll
2010-06-29 22:55 242,896 a——- c:\windows\system32\drivers\avgtdix.sys
2010-06-29 22:55 216,200 a——- c:\windows\system32\drivers\avgldx86.sys
2010-06-29 22:55 –d—– c:\windows\system32\drivers\Avg
2010-06-29 22:52 –d—– c:\programdata\avg9
2010-06-29 22:52 –d—– c:\progra~2\avg9
2010-06-29 22:32 –d—– c:\program files\CCleaner
2010-06-29 22:10 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-29 22:10 20,952 a——- c:\windows\system32\drivers\mbam.sys
2010-06-29 22:10 –d—– c:\program files\Malwarebytes' Anti-Malware
2010-06-23 21:30 1,130,824 a——- c:\windows\system32\dfshim.dll
2010-06-23 21:30 297,808 a——- c:\windows\system32\mscoree.dll
2010-06-23 21:30 295,264 a——- c:\windows\system32\PresentationHost.exe
2010-06-23 21:30 99,176 a——- c:\windows\system32\PresentationHostProxy.dll
2010-06-23 21:30 49,472 a——- c:\windows\system32\netfxperf.dll
2010-06-23 18:18 28,672 a——- c:\windows\system32\Apphlpdm.dll
2010-06-23 18:18 4,240,384 a——- c:\windows\system32\GameUXLegacyGDFs.dll
2010-06-11 19:38 67,072 a——- c:\windows\system32\asycfilt.dll
2010-06-11 19:38 289,792 a——- c:\windows\system32\atmfd.dll
2010-06-11 19:38 34,304 a——- c:\windows\system32\atmlib.dll
2010-06-11 19:37 1,314,816 a——- c:\windows\system32\quartz.dll
2010-06-11 19:36 2,036,224 a——- c:\windows\system32\win32k.sys
2010-06-05 15:22 –d—– c:\users\laura\appdata\roaming\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2010-06-03 03:41 3,600,384 a——- c:\windows\system32\GPhotos.scr
==================== Find3M ====================
2010-06-30 13:42 160,573 a——- c:\programdata\nvModes.dat
2010-06-30 13:42 160,573 a——- c:\progra~2\nvModes.dat
2010-06-30 12:58 143,360 a——- c:\windows\inf\infstrng.dat
2010-06-30 12:58 51,200 a——- c:\windows\inf\infpub.dat
2010-05-21 14:14 221,568 ——– c:\windows\system32\MpSigStub.exe
2010-05-04 06:59 916,480 a——- c:\windows\system32\wininet.dll
2010-05-04 06:55 109,056 a——- c:\windows\system32\iesysprep.dll
2010-05-04 06:55 71,680 a——- c:\windows\system32\iesetup.dll
2010-05-04 05:31 133,632 a——- c:\windows\system32\ieUnatt.exe
2010-04-23 14:55 2,048 a——- c:\windows\system32\tzres.dll
2010-04-16 17:05 459,776 a——- c:\windows\apppatch\AcSpecfc.dll
2010-04-16 17:05 173,056 a——- c:\windows\apppatch\AcXtrnal.dll
2010-04-16 17:05 2,153,984 a——- c:\windows\apppatch\AcGenral.dll
2010-04-16 17:05 541,696 a——- c:\windows\apppatch\AcLayers.dll
2010-04-01 16:07 86,016 a——- c:\windows\inf\infstor.dat
2008-11-08 17:24 665,600 a——- c:\windows\inf\drvindex.dat
2008-01-21 03:43 174 a–sh— c:\program files\desktop.ini
2007-11-19 13:31 3,686,400 a——- c:\program files\Shortcut to IKEA Home Planner.lnk
2006-11-02 13:42 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 13:42 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 13:42 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 13:42 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 10:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat
2008-11-08 16:30 22 a–sh— c:\windows\sminst\HPCD.sys
============= FINISH: 14:08:25.03 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-06-26.01)
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume1
Install Date: 14/08/2008 02:56:14
System Uptime: 30/06/2010 12:54:22 (2 hours ago)
Motherboard: Quanta | | 3603
Processor: Intel® Core™2 Duo CPU P7350 @ 2.00GHz | CPU | 2000/1066mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 224 GiB total, 122.353 GiB free.
D: is FIXED (NTFS) - 9 GiB total, 1.639 GiB free.
E: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
==== Installed Programs ======================
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.0
Adobe Shockwave Player
Agere Systems HDA Modem
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG Free 9.0
BBC iPlayer Desktop
Bonjour
Canon iP4300
CCleaner
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite
CyberLink YouCam
EA Download Manager
EA Download Manager UI
ERUNT 1.1j
Facebook Plug-In
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP MULTIPLE MODEM INSTALLER for VISTA
HP Quick Launch Buttons 6.40 D1
HP QuickPlay 3.7
HP QuickTouch 1.00 D2
HP Total Care Advisor
HP Update
HP User Guides 0102
HP Wireless Assistant
HPNetworkAssistant
IDT Audio
IKEA Home Planner
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java™ 6 Update 20
Java™ 6 Update 5
Java™ 6 Update 7
JMicron JMB38X Flash Media Controller
Junk Mail filter update
LabelPrint
LightScribe System Software 1.12.33.2
Magic Desktop
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft WSE 3.0 Runtime
MobileMe Control Panel
Mozilla Firefox (3.0.19)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OpenOffice.org 3.0
Picasa 3
Power2Go
PowerDirector
ProtectSmart Hard Drive Protection
QuickPlay SlingPlayer 0.4.6
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
SereneScreen Marine Aquarium 3
SpeedTouch 121g Wireless USB Adapter
Synaptics Pointing Device Driver
The Sims™ 3
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb983486)
Viewpoint Media Player
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
==== End Of File ===========================
Would you please review the logs and advise what additional efforts I should make? For example, I installed the latest Java but there are old versions on the system and I do not know how to remove them. It should be noted that my daughter had a very out of date version of AVG !!!! I have now installed the latest. Also, Windows update has downloaded SP2. I have not yet installed - thought it best to wait until your advice.
I also had a problem with the screen being completely blank although it seemed as if Windows was loading. Seems to be resolved by following HP instructions to perform a hard reset (take out battery, press and hold Power for more than 15 seconds then connect power without the battery). I have not yet re-attached the battery but wondered if this might have been due to the virus?
Many thanks indeed for your help.
*Edit - forgot to say that IE had a proxy address which I have disabled. Not sure how to find in FF?
** 2nd Edit. I installed SP2 anyway then tried to get Windows Update tp ceck for anyting else I should download. I was getting error code80072EFE. I followed the MS suggestions but did not work.
So ran GooredFix:
GooredFix by jpshortstuff (08.01.10.1)
Log created at 18:21 on 01/07/2010 (Laura)
Firefox version 3.0.19 (en-GB)
========== GooredScan ==========
========== GooredLog ==========
C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [16:18 08/11/2008]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [10:59 26/12/2008]
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} [22:17 29/06/2010]
C:\Users\Laura\Application Data\Mozilla\Firefox\Profiles\7xhw9wog.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [15:24 01/07/2010]
{635abd67-4fe9-1b23-4f01-e679fa7484c1} [15:24 01/07/2010]
[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [11:19 01/03/2009]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG9\Firefox" [21:53 29/06/2010]
-=E.O.F=-
And also TDSSKiller but I can't find a log. In any event it detected a problem wit RDPCDD.sys and I let it restart as requested.
Now I am able to get Windows Updates. So am installing the latested ones now.