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Spyware / Malware / Virus Removal

Win32.PornPopUp Removal Assistance Needed

13 min read

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Post #1
I was recently running Spybot and ran across Win32.PornPopUp. After being unable to remove it I searched online and came across this forum post on these forums: http://forums.whatthetech.com/Second_compu…Up_t112715.html. I followed the instructions listed and have two reports, one from DDS and another from Malwarebyte, both are listed below. I would greatly appreciate any and all help with my problem, thanks in advance!!!

DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 19:17:59.10 on Fri 06/25/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2133 [GMT -5:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}
FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\lexpps.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\David\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
uURLSearchHooks: FCToolbarURLSearchHook Class: {c3e3ddd5-bad5-4717-aa77-14e141548b83} - c:\program files\gaia online toolbar\Helper.dll
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: FCTBPos00Pos Class: {b1be275b-78bf-4a33-81ab-380699cff329} - c:\program files\gaia online toolbar\Toolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: Gaia Online Toolbar: {b3535c18-0e70-4d4b-b36b-bbfe139bb144} - c:\program files\gaia online toolbar\Toolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\companion\modules\messmod2\v4\yhexbmes.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: &Search - ?p=ZJxdm035LDUS
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\companion\modules\messmod2\v4\yhexbmes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: butler.edu
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183176771203
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/games/popcaploader_v6.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\david\applic~1\mozilla\firefox\profiles\149wpyt0.default\
FF - plugin: c:\documents and settings\david\local settings\application data\yahoo!\browserplus\2.7.1\plugins\npybrowserplus_2.7.1.dll
FF - plugin: c:\progra~1\sonyon~1\npsoe.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npijjiautoinstallpluginff.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

—- FIREFOX POLICIES —-
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", "-1");
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); // now unused
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.delay", 50);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-1-18 164048]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-18 19024]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-18 40384]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-7-18 24652]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-18 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-18 40384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-6-25 38224]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100625.002\NAVENG.SYS [2010-6-25 85552]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100625.002\NAVEX15.SYS [2010-6-25 1347504]
R3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2004-12-16 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832]
S3 nenum13E;nenum13E;\??\c:\docume~1\david\locals~1\temp\nenum13e.sys –> c:\docume~1\david\locals~1\temp\nenum13E.sys [?]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service –> c:\windows\system32\GameMon.des -service [?]

=============== Created Last 30 ================

2010-06-25 19:02 –d—– c:\docume~1\david\applic~1\Malwarebytes
2010-06-25 19:02 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-25 19:02 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-25 19:02 20,952 a——- c:\windows\system32\drivers\mbam.sys
2010-06-25 19:02 –d—– c:\program files\Malwarebytes' Anti-Malware
2010-06-11 00:37 138,592 a——- c:\windows\system32\drivers\PnkBstrK.sys
2010-06-11 00:20 –d—– c:\program files\Activision
2010-06-10 01:48 3,584,240 a——- c:\windows\system32\GameMon.des
2010-06-10 00:07 427,008 a——- c:\windows\system32\uc_wepic_launching.dll
2010-06-10 00:07 208,384 a——- c:\windows\system32\uc_rohan_launching.dll
2010-06-10 00:07 147,456 a——- c:\windows\system32\uc_neosteam_launching.dll
2010-06-10 00:07 64,000 a——- c:\windows\system32\uc_sfighters_launching.dll
2010-06-10 00:07 53,248 a——- c:\windows\system32\uc_luminary_launching.dll
2010-06-10 00:07 9,728 a——- c:\windows\system32\uc_karos_launching.dll
2010-06-10 00:07 713,312 a——- c:\windows\system32\ijjiSetup.exe
2010-06-10 00:07 86,624 a——- c:\windows\system32\ijjiChannelingPlugin.dll
2010-06-10 00:07 75,264 a——- c:\windows\system32\uc_holybeast_launching.dll
2010-06-10 00:07 62,048 a——- c:\windows\system32\ijjiProcessRestarter.exe
2010-06-10 00:07 61,440 a——- c:\windows\system32\uc_atlantica_launching.dll
2010-06-10 00:07 57,952 a——- c:\windows\system32\ijjiPlugin2.dll
2010-06-10 00:07 –d—– c:\program files\ijji
2010-06-08 20:38 743,424 ——– c:\windows\system32\dllcache\iedvtool.dll
2010-06-03 02:22 –d—– c:\docume~1\david\applic~1\runic games
2010-06-03 02:20 –d—– c:\program files\common files\Datalode

==================== Find3M ====================

2010-06-12 00:44 219,128 a——- c:\windows\system32\PnkBstrB.exe
2010-06-11 03:20 75,064 a——- c:\windows\system32\PnkBstrA.exe
2010-06-11 00:37 22,328 a——- c:\docume~1\david\applic~1\PnkBstrK.sys
2010-05-05 08:30 173,056 a——- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 00:22 1,851,264 a——- c:\windows\system32\win32k.sys
2010-05-02 00:22 1,851,264 ——– c:\windows\system32\dllcache\win32k.sys
2010-04-20 00:30 285,696 a——- c:\windows\system32\atmfd.dll
2010-04-20 00:30 285,696 ——– c:\windows\system32\dllcache\atmfd.dll
2010-04-06 04:52 2,462,720 a——- c:\windows\system32\dllcache\WMVCore.dll
2010-03-31 00:16 99,176 a——- c:\windows\system32\PresentationHostProxy.dll
2010-03-31 00:10 295,264 a——- c:\windows\system32\PresentationHost.exe
2005-04-26 15:26 60,675 a–sh— c:\windows\repair\pxecvs.bak1
2005-04-29 10:42 443,283 a–sh— c:\windows\repair\pxecvs.bak2
2008-09-03 15:27 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090320080904\index.dat

============= FINISH: 19:18:50.73 ===============









Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4241

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/25/2010 7:12:04 PM
mbam-log-2010-06-25 (19-12-04).txt

Scan type: Quick scan
Objects scanned: 165363
Time elapsed: 6 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Not selected for removal.
C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Not selected for removal.
C:\Program Files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Not selected for removal.

Files Infected:
(No malicious items detected)
Post #2
Hi and Welcome,

Please do the following:




Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.


    [external image: Posted Image]
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #3
First of all, thank you for the help, I really appreciate it. Distressingly, I've tried to run the scan four times and it has been unable to complete thus far. The first time I received an error message stating that windows had to close an unresponsive program (the scan). My computer then proceeded to freeze and I had to reboot. The second scan was stopped short due to a brief power outage. The third and fourth were stopped mid-scan with blue screens. I've included what is hopefully pertinent info below from both blue screens but I don't know what to try now. 1st Blue screen: A problem has been detected and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: awdiipog.sys PAGE_FAULT_IN_NONPAGED_AREA [usual brief section on if is the first time seeing the blue screen don't worry…] Technical information: ***Stop: 0x00000050 (0xE76D3000, 0x00000000, 0xAF9A3C3E, 0x00000001) ***awdiipog.sys - Address AF9A3C3E base at AF9A3000, Date Stamp 4b274f8d [typical physical memory dump completed] 2nd Blue screen: PFN_LIST_CORRUPT [usual brief section on if is the first time seeing the blue screen don't worry…] Technical information: ***Stop: 0x0000004E (0x00000007, 0x0008962E, 0x00000001, 0x00000000) [typical physical memory dump completed] The only thing that wasn't the same in your instructions was that I only had the C:/ drive shown in my list of drives and I wasn't prompted to run an initial scan. Thanks for your time again.
Post #4
Hi,

That gave me the information I needed.

Please do the following:


NOTE: It is VERY important that you allow the recovery console to be installed.

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #5
Sorry for the response time, my work schedule is prohibitive in the manner of quick responses. I've included the C:/ComboFix.txt below, please let me know if you would prefer it in attachment form (I read that I shouldn't attach in the forum guidelines). ComboFix 10-06-29.02 - David 06/29/2010 16:53:30.1.2 - x86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2440 [GMT -5:00] Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D} AV: Norton 360 *On-access scanning disabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4} FW: Norton 360 *disabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3} * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\documents and settings\Brad\GoToAssistDownloadHelper.exe C:\Install.exe c:\windows\Downloaded Program Files\popcaploader.inf c:\windows\REPAIR\pxecvs.bak1 c:\windows\REPAIR\pxecvs.bak2 c:\windows\REPAIR\pxecvs.ini c:\windows\system32\dumphive.exe c:\windows\system32\SrchSTS.exe c:\windows\system32\tmp.reg . ((((((((((((((((((((((((( Files Created from 2010-05-28 to 2010-06-29 ))))))))))))))))))))))))))))))) . 2010-06-26 00:02 . 2010-06-26 00:02 ——– d—–w- c:\documents and settings\David\Application Data\Malwarebytes 2010-06-26 00:02 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-06-26 00:02 . 2010-06-26 00:02 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes 2010-06-26 00:02 . 2010-06-26 00:02 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware 2010-06-26 00:02 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-06-25 16:37 . 2010-06-25 16:37 348160 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5b8696d5-n\msvcr71.dll 2010-06-25 16:37 . 2010-06-25 16:37 503808 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5b8696d5-n\msvcp71.dll 2010-06-25 16:37 . 2010-06-25 16:37 499712 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5b8696d5-n\jmc.dll 2010-06-25 16:37 . 2010-06-25 16:37 61440 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-1cb1dbb5-n\decora-sse.dll 2010-06-25 16:37 . 2010-06-25 16:37 12800 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-1cb1dbb5-n\decora-d3d.dll 2010-06-12 21:48 . 2010-06-12 21:48 503808 —-a-w- c:\documents and settings\Carol\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-435bee44-n\msvcp71.dll 2010-06-12 21:48 . 2010-06-12 21:48 499712 —-a-w- c:\documents and settings\Carol\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-435bee44-n\jmc.dll 2010-06-12 21:48 . 2010-06-12 21:48 348160 —-a-w- c:\documents and settings\Carol\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-435bee44-n\msvcr71.dll 2010-06-12 21:48 . 2010-06-12 21:48 61440 —-a-w- c:\documents and settings\Carol\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-2676d5bb-n\decora-sse.dll 2010-06-12 21:48 . 2010-06-12 21:48 12800 —-a-w- c:\documents and settings\Carol\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-2676d5bb-n\decora-d3d.dll 2010-06-11 05:37 . 2010-06-12 05:02 138592 —-a-w- c:\windows\system32\drivers\PnkBstrK.sys 2010-06-11 05:20 . 2010-06-11 05:20 ——– d—–w- c:\program files\Activision 2010-06-10 17:20 . 2010-06-10 17:20 ——– d—–w- c:\documents and settings\David\Application Data\ijjigame 2010-06-09 01:38 . 2010-05-06 10:41 743424 ——w- c:\windows\system32\dllcache\iedvtool.dll 2010-06-07 13:22 . 2010-06-07 13:22 ——– d-sh–w- c:\documents and settings\Carol\PrivacIE 2010-06-03 07:22 . 2010-06-03 07:22 ——– d—–w- c:\documents and settings\David\Application Data\runic games 2010-06-03 07:20 . 2010-06-03 07:20 ——– d—–w- c:\program files\Common Files\Datalode 2010-06-01 08:06 . 2010-06-01 08:06 503808 —-a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-753802dd-n\msvcp71.dll 2010-06-01 08:06 . 2010-06-01 08:06 499712 —-a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-753802dd-n\jmc.dll 2010-06-01 08:06 . 2010-06-01 08:06 348160 —-a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-753802dd-n\msvcr71.dll 2010-06-01 08:06 . 2010-06-01 08:06 61440 —-a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4ea0a1f9-n\decora-sse.dll 2010-06-01 08:06 . 2010-06-01 08:06 12800 —-a-w- c:\documents and settings\David\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4ea0a1f9-n\decora-d3d.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2010-06-29 21:27 . 2004-12-17 01:00 ——– d—–w- c:\program files\Common Files\Symantec Shared 2010-06-29 21:20 . 2008-06-10 02:26 ——– d—–w- c:\documents and settings\All Users\Application Data\Symantec 2010-06-29 14:40 . 2007-06-25 14:50 ——– d—–w- c:\program files\Let's Just Play Challenge Tracker 2010-06-29 14:40 . 2007-06-25 14:50 ——– d—–w- c:\documents and settings\Christy\Application Data\Let's Just Play Challenge Tracker 2010-06-26 13:46 . 2010-05-20 02:06 664 —-a-w- c:\windows\system32\d3d9caps.dat 2010-06-12 05:44 . 2007-11-25 17:10 219128 —-a-w- c:\windows\system32\PnkBstrB.exe 2010-06-11 08:20 . 2007-11-25 17:10 75064 —-a-w- c:\windows\system32\PnkBstrA.exe 2010-06-11 05:37 . 2007-11-25 17:11 22328 —-a-w- c:\documents and settings\David\Application Data\PnkBstrK.sys 2010-06-11 05:37 . 2007-11-25 17:11 22328 —-a-w- c:\documents and settings\David\Application Data\PnkBstrK.sys 2010-06-11 05:11 . 2007-12-28 22:00 ——– d—–w- c:\program files\Steam 2010-06-10 05:07 . 2010-06-10 05:07 ——– d—–w- c:\program files\ijji 2010-06-10 05:07 . 2004-12-17 00:49 ——– d–h–w- c:\program files\InstallShield Installation Information 2010-06-07 12:47 . 2004-12-30 19:14 88864 —-a-w- c:\documents and settings\Carol\Local Settings\Application Data\GDIPFONTCACHEV1.DAT 2010-06-04 00:24 . 2009-06-19 19:05 ——– d—–w- c:\program files\Electronic Arts 2010-06-03 07:19 . 2010-02-20 23:27 ——– d—–w- c:\program files\Runic Games 2010-05-22 20:02 . 2010-05-22 20:02 503808 —-a-w- c:\documents and settings\Brad\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-6ec72ab9-n\msvcp71.dll 2010-05-22 20:02 . 2010-05-22 20:02 499712 —-a-w- c:\documents and settings\Brad\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-6ec72ab9-n\jmc.dll 2010-05-22 20:02 . 2010-05-22 20:02 348160 —-a-w- c:\documents and settings\Brad\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-6ec72ab9-n\msvcr71.dll 2010-05-22 20:02 . 2010-05-22 20:02 61440 —-a-w- c:\documents and settings\Brad\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-27fafb7a-n\decora-sse.dll 2010-05-22 20:02 . 2010-05-22 20:02 12800 —-a-w- c:\documents and settings\Brad\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-27fafb7a-n\decora-d3d.dll 2010-05-14 23:24 . 2010-03-13 17:46 ——– d—–w- c:\program files\Dragon Age 2010-05-11 00:27 . 2010-04-29 00:03 ——– d—–w- c:\documents and settings\All Users\Application Data\Norton 2010-05-09 04:41 . 2010-05-09 04:41 ——– d—–w- c:\program files\Uniblue 2010-05-06 20:59 . 2010-01-18 05:37 165032 —-a-w- c:\windows\system32\aswBoot.exe 2010-05-06 20:39 . 2010-01-18 05:37 46672 —-a-w- c:\windows\system32\drivers\aswTdi.sys 2010-05-06 20:39 . 2010-01-18 05:37 164048 —-a-w- c:\windows\system32\drivers\aswSP.sys 2010-05-06 20:34 . 2010-01-18 05:37 23376 —-a-w- c:\windows\system32\drivers\aswRdr.sys 2010-05-06 20:33 . 2010-01-18 05:37 100432 —-a-w- c:\windows\system32\drivers\aswmon2.sys 2010-05-06 20:33 . 2010-01-18 05:37 94800 —-a-w- c:\windows\system32\drivers\aswmon.sys 2010-05-06 20:33 . 2010-01-18 05:37 19024 —-a-w- c:\windows\system32\drivers\aswFsBlk.sys 2010-05-06 20:33 . 2010-01-18 05:37 28880 —-a-w- c:\windows\system32\drivers\aavmker4.sys 2010-05-06 10:41 . 2004-08-04 11:00 916480 —-a-w- c:\windows\system32\wininet.dll 2010-05-02 19:18 . 2010-05-02 19:18 ——– d—–w- c:\documents and settings\All Users\Application Data\NortonInstaller 2010-05-02 05:22 . 2004-08-04 11:00 1851264 —-a-w- c:\windows\system32\win32k.sys 2010-04-20 05:30 . 2004-08-04 11:00 285696 —-a-w- c:\windows\system32\atmfd.dll 2010-04-14 16:47 . 2010-01-18 05:37 38848 —-a-w- c:\windows\system32\avastSS.scr 2010-04-12 18:39 . 2010-04-29 00:03 1808752 —-a-w- c:\documents and settings\All Users\Application Data\Norton\NUA.exe 2010-04-01 23:35 . 2010-04-01 23:35 503808 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-75182aa6-n\msvcp71.dll 2010-04-01 23:35 . 2010-04-01 23:35 499712 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-75182aa6-n\jmc.dll 2010-04-01 23:35 . 2010-04-01 23:35 348160 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-75182aa6-n\msvcr71.dll 2010-04-01 23:35 . 2010-04-01 23:35 61440 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-419d92c1-n\decora-sse.dll 2010-04-01 23:35 . 2010-04-01 23:35 12800 —-a-w- c:\documents and settings\Christy\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-419d92c1-n\decora-d3d.dll 2009-04-01 03:47 . 2008-06-10 02:29 324976 —-a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288] "Aim"="c:\program files\AIM\aim.exe" [2009-10-01 3634024] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264] "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048] "osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-01 13750272] "nwiz"="nwiz.exe" [2009-05-01 1657376] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-01 86016] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-11 39792] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792] "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-16 141608] "avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-05-06 2815192] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-23 39264] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2008-06-05 22:44 10536 —-a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^APC UPS Status.lnk] path=c:\documents and settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk backup=c:\windows\pss\APC UPS Status.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter] 2006-03-22 01:30 1191936 —-a-w- c:\program files\Canon\MyPrinter\BJMYPRT.EXE [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp] 2008-10-17 21:52 51048 —-a-w- c:\program files\Common Files\Symantec Shared\CCAPP.EXE [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTDVDDET] 2003-06-18 07:00 45056 —-a-w- c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper] 2007-04-09 18:32 19456 —-a-w- c:\windows\SYSTEM32\CtHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol] 2003-09-17 16:43 57344 —-a-w- c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] 2010-02-16 00:07 141608 —-a-w- c:\program files\iTunes\iTunesHelper.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS] 2008-04-14 10:42 1695232 —-a-w- c:\program files\Messenger\msmsgs.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] 2009-11-11 05:08 417792 —-a-w- c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services] "PnkBstrB"=2 (0x2) [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-] "Steam"="c:\program files\Steam\Steam.exe" -silent "Aim6"= [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" /startup "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "c:\\WINDOWS\\SYSTEM32\\LEXPPS.EXE"= "c:\\WINDOWS\\SYSTEM32\\PnkBstrA.exe"= "c:\\WINDOWS\\SYSTEM32\\PnkBstrB.exe"= "c:\\Program Files\\THQ\\Gas Powered Games\\Supreme Commander\\bin\\SupremeCommander.exe"= "c:\\Program Files\\THQ\\Gas Powered Games\\GPGNet\\GPG.Multiplayer.Client.exe"= "c:\\Program Files\\Steam\\steamapps\\firechild23\\team fortress 2\\hl2.exe"= "c:\\WINDOWS\\SYSTEM32\\FTP.EXE"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"= "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= "c:\\Program Files\\Ventrilo\\Ventrilo.exe"= "c:\\Program Files\\AIM\\aim.exe"= "c:\\Program Files\\Steam\\steamapps\\common\\left 4 dead\\left4dead.exe"= "c:\\Program Files\\iTunes\\iTunes.exe"= "c:\\Program Files\\Dragon Age\\bin_ship\\daorigins.exe"= "c:\\Program Files\\Dragon Age\\DAOriginsLauncher.exe"= "c:\\Program Files\\Dragon Age\\bin_ship\\daupdatersvc.service.exe"= "c:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "3724:TCP"= 3724:TCP:Blizzard Downloader: 3724 R1 aswSP;aswSP;c:\windows\SYSTEM32\DRIVERS\aswSP.sys [1/18/2010 12:37 AM 164048] R2 aswFsBlk;aswFsBlk;c:\windows\SYSTEM32\DRIVERS\aswFsBlk.sys [1/18/2010 12:37 AM 19024] R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2/18/2008 2:37 PM 149352] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [7/18/2007 3:37 PM 24652] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/28/2010 3:08 AM 102448] S3 COH_Mon;COH_Mon;c:\windows\SYSTEM32\DRIVERS\COH_Mon.sys [1/12/2008 9:32 PM 23888] S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\Dragon Age\bin_ship\daupdatersvc.service.exe [12/15/2009 3:07 PM 25832] S3 nenum13E;nenum13E;\??\c:\docume~1\David\LOCALS~1\Temp\nenum13E.sys –> c:\docume~1\David\LOCALS~1\Temp\nenum13E.sys [?] S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service –> c:\windows\system32\GameMon.des -service [?] — Other Services/Drivers In Memory — *NewlyCreated* - COMHOST . Contents of the 'Scheduled Tasks' folder 2010-06-16 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34] . . ——- Supplementary Scan ——- . uStart Page = hxxp://www.google.com/ uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://www.google.com/keyword/%s IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 Trusted Zone: butler.edu FF - ProfilePath - c:\documents and settings\David\Application Data\Mozilla\Firefox\Profiles\149wpyt0.default\ FF - plugin: c:\documents and settings\David\Local Settings\Application Data\Yahoo!\BrowserPlus\2.7.1\Plugins\npybrowserplus_2.7.1.dll FF - plugin: c:\progra~1\SONYON~1\npsoe.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\npdnupdater2.dll FF - plugin: c:\program files\Mozilla Firefox\plugins\npijjiautoinstallpluginff.dll FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ —- FIREFOX POLICIES —- FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10); c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); . - - - - ORPHANS REMOVED - - - - URLSearchHooks-{C3E3DDD5-BAD5-4717-AA77-14E141548B83} - c:\program files\Gaia Online Toolbar\Helper.dll BHO-{B1BE275B-78BF-4A33-81AB-380699CFF329} - c:\program files\Gaia Online Toolbar\Toolbar.dll Toolbar-{B3535C18-0E70-4D4B-B36B-BBFE139BB144} - c:\program files\Gaia Online Toolbar\Toolbar.dll WebBrowser-{B3535C18-0E70-4D4B-B36B-BBFE139BB144} - c:\program files\Gaia Online Toolbar\Toolbar.dll Notify-AtiExtEvent - (no file) Notify-MRI_DISABLED - (no file) MSConfigStartUp-ATIPTA - c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe MSConfigStartUp-StartCCC - c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe MSConfigStartUp-WinAVX - c:\windows\system32\WinAvXX.exe MSConfigStartUp-Windows Defender - c:\program files\Windows Defender\MSASCui.exe AddRemove-EA Download Manager - c:\program files\Electronic Arts\EADM\EADMUninstall.exe AddRemove-Gaia Online Toolbar - c:\program files\Gaia Online Toolbar\Uninst.exe AddRemove-HijackThis - c:\docume~1\David\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe AddRemove-Insaniquarium Deluxe 1.0 - c:\program files\PopCap Games\Insaniquarium Deluxe\PopUninstall.exe AddRemove-Kids Next Door - c:\progra~1\CARTOO~1\BEST\UNWISE.EXE ************************************************************************** scanning hidden processes … scanning hidden autostart entries … scanning hidden files … scan completed successfully hidden files: ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\npggsvc] "ImagePath"="c:\windows\system32\GameMon.des -service" . ——————— LOCKED REGISTRY KEYS ——————— [HKEY_USERS\S-1-5-21-4098032994-1938522881-3623965533-1011\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*] "??"=hex:6b,2d,84,fe,7a,25,9a,8f,f7,19,d2,9f,22,a4,ce,14,2a,5c,01,7e,37,70,42, b2,ea,c0,5e,83,2d,a3,0d,f8,eb,f0,a4,55,92,59,e8,8c,a0,3b,35,60,0f,44,ea,13,\ "??"=hex:cf,55,c7,95,2b,14,4d,f8,66,7b,0c,1b,19,52,fe,22 [HKEY_USERS\S-1-5-21-4098032994-1938522881-3623965533-1011\Software\SecuROM\License information*] "datasecu"=hex:ad,cf,78,97,b8,22,a9,9d,4b,f9,70,f2,ff,ea,91,a0,b4,04,19,a9,bf, 04,3e,d2,d1,74,d7,63,f6,27,23,01,a2,ce,22,ef,0d,6d,4a,ab,b0,55,b2,ec,1c,8f,\ "rkeysecu"=hex:28,e5,73,eb,cd,39,ea,67,f0,45,a8,c9,38,62,b1,d4 . ——————— DLLs Loaded Under Running Processes ——————— - - - - - - - > 'winlogon.exe'(1280) c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll . Completion time: 2010-06-29 17:00:23 ComboFix-quarantined-files.txt 2010-06-29 22:00 ComboFix2.txt 2007-11-10 01:20 Pre-Run: 4,848,353,280 bytes free Post-Run: 4,921,946,112 bytes free WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect /usepmtimer - - End Of File - - 9043099AA269260112DAC4B78B27CDB4
Post #6
Hi the log is showing two antivirus programs installed can you advise? AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D} AV: Norton 360 *On-access scanning disabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4} they could be conflicting with one another and causing alot of your issues. Was one uninstalled and there are remnants remaining? If so I can give you a link for a removal tool if you can advise which one you would like to keep.
Post #7
I'm a computer novice, sorry. When I ran the scan I had thought that I turned off the conflicting antivirus but obviously I did it incorrectly. Preferably I would like to keep both but if I should only keep one I'd like avast. When I was turning off both I just turned the shields off. Please let me know what I should do differently, sorry for the difficulty.
Post #8
Hi,

You should only have one antivirus, more than one can cause system slowdowns, conflicts and crashes.

use the Norton removal tool to remove all the left overs after removing norton from your Add/ Remove programs:

http://service1.symantec.com/Support/tsgen…lg=en&ct=us


NEXT



  • Open your Malwarebytes' Anti-Malware program and select the update tab, select update now
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so.


NEXT


Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:
1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #9
Malwarebytes' Anti-Malware: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4266 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 7/1/2010 6:53:14 PM mbam-log-2010-07-01 (18-53-14).txt Scan type: Quick scan Objects scanned: 166111 Time elapsed: 6 minute(s), 6 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 3 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Program Files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully. Files Infected: (No malicious items detected) Kaspersky: ——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Friday, July 2, 2010 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Friday, July 02, 2010 07:10:41 Records in database: 4260121 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: A:\ C:\ D:\ Scan statistics: Objects scanned: 184700 Threats found: 0 Infected objects found: 0 Suspicious objects found: 0 Scan duration: 03:59:14 No threats found. Scanned area is clean. Selected area has been scanned. Kaspersky came up with nothing as the results show and I believe I had avast down properly. Please let me know what I should do next, thanks!
Post #10 last edited
How is the computer running? Are there any outstanding issues? Please post a fresh DDS log and Attach.txt
Post #11
My computer is running normally and when I ran a spybot search it came up with nothing even after a reboot. I ran the dds and it said that my anti virus was up, hopefully it didn't interfere but windows was telling me that I had no anti virus running during the scan. DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 0:55:32.12 on Sat 07/03/2010 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2476 [GMT -5:00] AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D} ============== Running Processes =============== C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\Program Files\Alwil Software\Avast5\AvastSvc.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe C:\WINDOWS\system32\lexpps.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\David\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://www.google.com/keyword/%s uURLSearchHooks: H - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [nwiz] nwiz.exe /install mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\companion\modules\messmod2\v4\yhexbmes.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll Trusted Zone: butler.edu DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204 DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183176771203 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/games/popcaploader_v6.cab Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\david\applic~1\mozilla\firefox\profiles\149wpyt0.default\ FF - plugin: c:\documents and settings\david\local settings\application data\yahoo!\browserplus\2.7.1\plugins\npybrowserplus_2.7.1.dll FF - plugin: c:\progra~1\sonyon~1\npsoe.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll FF - plugin: c:\program files\mozilla firefox\plugins\npijjiautoinstallpluginff.dll FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} —- FIREFOX POLICIES —- FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false); c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200); c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess"); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32); c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600); c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false); c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", "-1"); c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45); c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false); c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5); c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072); c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); // now unused c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.delay", 50); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20); ============= SERVICES / DRIVERS =============== R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-1-18 165456] R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-18 17744] R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-18 40384] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-7-18 24652] S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-18 40384] S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-3-18 40384] S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832] S3 nenum13E;nenum13E;\??\c:\docume~1\david\locals~1\temp\nenum13e.sys –> c:\docume~1\david\locals~1\temp\nenum13E.sys [?] S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service –> c:\windows\system32\GameMon.des -service [?] =============== Created Last 30 ================ 2010-07-01 18:56 38,848 a——- c:\windows\avastSS.scr 2010-06-29 16:52 a-dshr– C:\cmdcons 2010-06-29 16:49 256,512 a——- c:\windows\PEV.exe 2010-06-29 16:49 161,792 a——- c:\windows\SWREG.exe 2010-06-29 16:49 98,816 a——- c:\windows\sed.exe 2010-06-29 16:49 77,312 a——- c:\windows\MBR.exe 2010-06-29 16:49 –d—– C:\ComboFix 2010-06-25 19:02 –d—– c:\docume~1\david\applic~1\Malwarebytes 2010-06-25 19:02 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2010-06-25 19:02 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes 2010-06-25 19:02 20,952 a——- c:\windows\system32\drivers\mbam.sys 2010-06-25 19:02 –d—– c:\program files\Malwarebytes' Anti-Malware 2010-06-11 00:37 138,592 a——- c:\windows\system32\drivers\PnkBstrK.sys 2010-06-11 00:20 –d—– c:\program files\Activision 2010-06-10 01:48 3,584,240 a——- c:\windows\system32\GameMon.des 2010-06-10 00:07 427,008 a——- c:\windows\system32\uc_wepic_launching.dll 2010-06-10 00:07 208,384 a——- c:\windows\system32\uc_rohan_launching.dll 2010-06-10 00:07 147,456 a——- c:\windows\system32\uc_neosteam_launching.dll 2010-06-10 00:07 64,000 a——- c:\windows\system32\uc_sfighters_launching.dll 2010-06-10 00:07 53,248 a——- c:\windows\system32\uc_luminary_launching.dll 2010-06-10 00:07 9,728 a——- c:\windows\system32\uc_karos_launching.dll 2010-06-10 00:07 713,312 a——- c:\windows\system32\ijjiSetup.exe 2010-06-10 00:07 86,624 a——- c:\windows\system32\ijjiChannelingPlugin.dll 2010-06-10 00:07 75,264 a——- c:\windows\system32\uc_holybeast_launching.dll 2010-06-10 00:07 62,048 a——- c:\windows\system32\ijjiProcessRestarter.exe 2010-06-10 00:07 61,440 a——- c:\windows\system32\uc_atlantica_launching.dll 2010-06-10 00:07 57,952 a——- c:\windows\system32\ijjiPlugin2.dll 2010-06-10 00:07 –d—– c:\program files\ijji 2010-06-08 20:38 743,424 ——– c:\windows\system32\dllcache\iedvtool.dll 2010-06-03 02:22 –d—– c:\docume~1\david\applic~1\runic games 2010-06-03 02:20 –d—– c:\program files\common files\Datalode ==================== Find3M ==================== 2010-06-12 00:44 219,128 a——- c:\windows\system32\PnkBstrB.exe 2010-06-11 03:20 75,064 a——- c:\windows\system32\PnkBstrA.exe 2010-06-11 00:37 22,328 a——- c:\docume~1\david\applic~1\PnkBstrK.sys 2010-05-05 08:30 173,056 a——- c:\windows\system32\dllcache\ie4uinit.exe 2010-05-02 00:22 1,851,264 a——- c:\windows\system32\win32k.sys 2010-05-02 00:22 1,851,264 ——– c:\windows\system32\dllcache\win32k.sys 2010-04-20 00:30 285,696 a——- c:\windows\system32\atmfd.dll 2010-04-20 00:30 285,696 ——– c:\windows\system32\dllcache\atmfd.dll 2010-04-06 04:52 2,462,720 a——- c:\windows\system32\dllcache\WMVCore.dll 2008-09-03 15:27 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090320080904\index.dat ============= FINISH: 0:56:16.79 ===============

Attachments:

Post #12
Hi

Log looks clean, just some housekeeping to do now,

Please do the following:


Click Start >Run type notepad into the run box click OK
Click Format and make certain that Word Wrap is NOT checked.

Copy and paste the text inside of the code box into the open notepad
Note: There must be NO blank lines in front of the pasted text, but ensure that there is a blank line at the end of the text, otherwise the registry merge will not work.

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}]

[-HKEY_CLASSES_ROOT\CLSID{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}]

Now go to File > and click Save As,
From the drop down menu at the top of the box choose Desktop as the location to save this file.
Go down to the File Name box and type in fixme.reg as the file name, then choose All Files as the save as file type.
Then click the save button.
Once you have clicked the save button, close Notepad.

You should now see a file on your desktop that looks like this:

[external image: Posted Image]

Locate the fixme.reg icon on your desktop and double click it, an information box will pop up asking if you want to merge the information in the file into the registry, click YES.

Once the file has run, the information will have merged with your registry so you can delete fixme.reg from your desktop as you won't be needing it any more


NEXT

Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT

[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

You can delete the DDS and GMER folders from your desktop.


NEXT

Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


If there are any logs/tools remaining > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #13
Thank you so much for your help. Your posts are invaluable to a computer novice like me, I'll definitely be sending something through paypal for your time. Thanks again!
Post #14
I have one quick question, sorry for the double post. When I restarted my computer from the TFC reboot I still had the 2 second recovery mode option that was created from combofix even though I uninstalled it. Is this something I should get rid of / fix or should I just leave it alone?

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