What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

blue mountain love card trojan

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:18:40 PM, on 6/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\sdra64.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\Twain_32\HiCam USB 2.0 PCam S\SnapTrap.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\9720\mntr9720.exe
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\IC Media Corp\ICM532\Launchpad.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\NetPerSec\NetPerSec.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
c:\program files\real\realplayer\RealPlay.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: IEHlprObj Class - {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files\iWin Games\iWinGamesHookIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [GNRICXPK] C:\PROGRA~1\FLASHC~1\GNRICXPK.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [STICAP] C:\WINDOWS\Twain_32\HiCam USB 2.0 PCam S\SnapTrap.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [HornetMonitor] C:\Program Files\Common Files\9720\mntr9720.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Reader Library Launcher] C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Startup: NetPerSec.lnk = C:\Program Files\NetPerSec\NetPerSec.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Launchpad.lnk = ?
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Casino-on-Net - {3015DB92-158E-4b77-9020-85C8E311FBB5} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: PacificPoker - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/THE%20GAME%20OF%20LIFE%20by%20Hasbro/Images/stg_drm.ocx
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab34246.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/THE%20GAME%20OF%20LIFE%20by%20Hasbro/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} (SCEWebLauncherCtl Object) - http://sympatico.zone.msn.com/bingame/hsol…WebLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - file:///C:/Documents%20and%20Settings/Kristens/Local%20Settings/Application%20Data/Oberon%20Media/Oberon%20Games%20Host/popcaploader_v10.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: iWinTrusted - iWin Inc. - C:\Program Files\iWin Games\iWinTrusted.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

–
End of file - 15092 bytes
Post #2
Posted Image


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #3
Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4230 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 6/23/2010 6:33:00 PM mbam-log-2010-06-23 (18-33-00).txt Scan type: Quick scan Objects scanned: 176507 Time elapsed: 14 minute(s), 3 second(s) Memory Processes Infected: 1 Memory Modules Infected: 0 Registry Keys Infected: 15 Registry Values Infected: 1 Registry Data Items Infected: 3 Folders Infected: 15 Files Infected: 27 Memory Processes Infected: C:\WINDOWS\system32\sdra64.exe (Trojan.Agent) -> Unloaded process successfully. Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\.pox (Rogue.FixTool) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\pofile (Rogue.FixTool) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\sdra64.exe -> Delete on reboot. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully. Folders Infected: C:\Documents and Settings\Kristens\Application Data\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Documents and Settings\Kristens\Application Data\ErrorSmart\Log (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Documents and Settings\Kristens\Application Data\ErrorSmart\Registry Backups (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Program Files\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Program Files\ErrorSmart\Microsoft.VC80.CRT (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Program Files\ErrorSmart\Microsoft.VC80.MFC (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Backup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Backup\Application (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Backup\Registry (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Backup\Registry\FullBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Backup\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\Temp (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\WINDOWS\system32\lowsec (Stolen.data) -> Delete on reboot. Files Infected: C:\WINDOWS\system32\sdra64.exe (Trojan.Agent) -> Delete on reboot. C:\Downloads\RealVegasInstaller.exe (Adware.Casino) -> Quarantined and deleted successfully. C:\Downloads\Mysteryville2Setup-dm[1].exe (Adware.TryMedia) -> Quarantined and deleted successfully. C:\Downloads\PerfectOptimizer.exe (PUP.PerfectOptimizer) -> Quarantined and deleted successfully. C:\Documents and Settings\Kristens\Application Data\ErrorSmart\Log\2008 Feb 13 - 07_16_36 PM_953.log (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Documents and Settings\Kristens\Application Data\ErrorSmart\Log\2008 Feb 13 - 07_17_14 PM_328.log (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Documents and Settings\Kristens\Application Data\ErrorSmart\Registry Backups\2008-02-15_06-29-18.reg (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Program Files\Perfect Optimizer\PerfectOptimizer.ini (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully. C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Delete on reboot. C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Delete on reboot. C:\Program Files\LFBMP61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFCMP61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFEPS61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFFAX61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFPCD61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFPCT61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFPCX61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFTGA61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFTIF61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LFWPG61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LTFIL61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LTKRN61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\LTTWN61W.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\Program Files\PCDLIB.DLL (Spyware.OnlineGames) -> Quarantined and deleted successfully. C:\sdra64.exe (Worm.Autorun) -> Quarantined and deleted successfully. C:\WINDOWS\Temp\opr8rezf.TMP (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\Tasks\ErrorSmart Scheduled Scan.job (Rogue.ErrorSmart) -> Quarantined and deleted successfully. My system is running slow. Incredimail takes FOREVER to download email. I can't open Word Perfect. I am now re-booting after running Malwarebytes. ATF Cleaner stopped responding as do many programs. I'm not sure if this was the right place to reply…It sounded like you didn't want a reply, but I couldn't find where to post this.
Post #6
These issues concern me. I will give you my Backdoor bot speech
(Backdoor.Bot) ->
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Delete on reboot.


Whether you wish to continue with cleaning or not, you should be aware that you may have been infected by a backdoor trojan. This type of program has the ability to steal passwords and other information from your system. If you are using your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:
  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps
This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

Please post back to let me know how you wish to proceed.
Post #7
I do EVERYTHING online - banking, credit cards, etc. I use Roboform to fill in passwords. Does that make my system safer, or doesn't that matter? Unfortunately I tried to open the Blue Mountain card from both my laptop and my desktop, so both were infected. I don't know how I could change all my passwords from another computer - not even sure I know all my passwords anymore. I'd rather not wipe out my hard-drive - too much stuff that would be lost that I need. Is this really serious, or is there a chance that nothing has happened or will happen at this point? Is there a way to see if the backdoor trojan was reinstalled after the reboot?
Post #8
We're not finished cleaning yet.
I wanted to let you know what "Might" have happened.
The main concern is the financial passwords / access.

Lets continue cleaning.

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #9
ComboFix 10-06-23.02 - Kristens 06/23/2010 21:52:38.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.176 [GMT -4:00]
Running from: c:\downloads\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Updated) {00000000-0000-0000-0000-000000000000}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Updated) {804E5358-FFA4-00DA-0D24-347CA8A3377C}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Updated) {804E5358-FFA4-00EB-0D24-347CA8A3377C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Autorun.inf
c:\program files\INSTALL.LOG
c:\program files\iWin Games\iWINgameshookie.dll
C:\setup.exe
c:\windows\desktop
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\system32\SHELLLNK.TLB

.
((((((((((((((((((((((((( Files Created from 2010-05-24 to 2010-06-24 )))))))))))))))))))))))))))))))
.

2010-06-23 22:15 . 2010-06-23 22:15 ——– d—–w- c:\documents and settings\Kristens\Application Data\Malwarebytes
2010-06-23 22:14 . 2010-04-29 19:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-23 22:14 . 2010-06-23 22:14 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\Malwarebytes
2010-06-23 22:14 . 2010-04-29 19:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-06-23 22:14 . 2010-06-23 22:14 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-06-20 01:45 . 2010-06-20 01:45 ——– d—–w- c:\documents and settings\Kristens\Application Data\Avira
2010-06-18 21:00 . 2010-06-18 21:01 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-06-18 20:58 . 2010-06-18 20:58 ——– d—–w- c:\program files\QuickTime
2010-06-18 20:55 . 2010-04-20 00:47 3062048 —-a-w- c:\windows\system32\usbaaplrc.dll
2010-06-18 20:55 . 2010-04-20 00:47 41984 —-a-w- c:\windows\system32\drivers\usbaapl.sys
2010-06-18 20:55 . 2010-06-18 20:55 ——– d—–w- c:\program files\Bonjour
2010-06-17 01:49 . 2010-06-16 22:32 15880 —-a-w- c:\windows\system32\lsdelete.exe
2010-06-16 22:32 . 2010-06-16 22:31 64288 —-a-w- c:\windows\system32\drivers\Lbd.sys
2010-06-16 22:32 . 2010-06-16 22:32 95024 —-a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-16 22:27 . 2010-06-16 22:27 ——– dc-h–w- c:\documents and settings\All Users.WINDOWS\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-16 22:26 . 2010-06-16 22:32 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\Lavasoft
2010-06-11 02:20 . 2010-05-06 10:41 743424 -c—-w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-02 23:31 . 2010-04-12 21:29 411368 —-a-w- c:\windows\system32\deployJava1.dll
2010-05-29 16:43 . 2010-05-29 16:43 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\Oberon Media

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-24 02:06 . 2006-08-12 20:39 ——– d—–w- c:\documents and settings\Kristens\Application Data\Skype
2010-06-24 02:04 . 2009-11-26 14:00 ——– d—–w- c:\program files\iWin Games
2010-06-23 22:46 . 2008-07-08 23:20 ——– d—–w- c:\documents and settings\Kristens\Application Data\skypePM
2010-06-22 21:20 . 2007-01-15 19:18 ——– d—–w- c:\program files\Lavasoft
2010-06-22 21:20 . 2007-01-15 19:18 ——– d—–w- c:\documents and settings\Kristens\Application Data\Lavasoft
2010-06-21 23:44 . 2006-01-28 15:02 ——– d—–w- c:\documents and settings\Kristens\Application Data\Apple Computer
2010-06-21 03:14 . 2007-03-03 23:29 ——– d—a-w- c:\documents and settings\All Users.WINDOWS\Application Data\TEMP
2010-06-19 15:44 . 2007-12-22 21:50 ——– d—–w- c:\documents and settings\Kristens\Application Data\OpenOffice.org2
2010-06-18 21:38 . 2005-12-18 01:33 ——– d—–w- c:\program files\iTunes
2010-06-18 21:01 . 2005-12-18 01:33 ——– d—–w- c:\program files\iPod
2010-06-18 21:00 . 2008-11-01 13:41 ——– d—–w- c:\program files\Common Files\Apple
2010-06-18 21:00 . 2006-01-28 14:59 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\Apple Computer
2010-06-18 20:56 . 2007-05-13 02:12 ——– d—–w- c:\program files\Apple Software Update
2010-06-18 01:48 . 2009-01-31 17:28 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\DVD Shrink
2010-06-16 22:40 . 2005-12-18 01:21 ——– d—–w- c:\program files\Web Publish
2010-06-16 00:01 . 2010-06-16 00:01 72504 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe
2010-06-12 03:14 . 2005-12-20 01:53 ——– d—–w- c:\documents and settings\Kristens\Application Data\Webshots
2010-06-02 23:31 . 2005-12-18 01:39 ——– d—–w- c:\program files\Common Files\Java
2010-06-02 23:31 . 2010-06-02 23:31 503808 —-a-w- c:\documents and settings\Kristens\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-7722a858-n\msvcp71.dll
2010-06-02 23:31 . 2010-06-02 23:31 499712 —-a-w- c:\documents and settings\Kristens\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-7722a858-n\jmc.dll
2010-06-02 23:31 . 2010-06-02 23:31 61440 —-a-w- c:\documents and settings\Kristens\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-15282be2-n\decora-sse.dll
2010-06-02 23:31 . 2010-06-02 23:31 348160 —-a-w- c:\documents and settings\Kristens\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-7722a858-n\msvcr71.dll
2010-06-02 23:31 . 2010-06-02 23:31 12800 —-a-w- c:\documents and settings\Kristens\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-15282be2-n\decora-d3d.dll
2010-06-02 23:31 . 2005-12-18 01:32 ——– d—–w- c:\program files\Java
2010-05-31 14:38 . 2010-05-24 18:46 ——– d—–w- c:\documents and settings\All Users.WINDOWS\Application Data\AlawarWrapper
2010-05-29 16:43 . 2007-01-05 03:20 ——– d—–w- c:\program files\MumboJumbo
2010-05-27 16:24 . 2005-12-19 02:28 116824 —-a-w- c:\documents and settings\Kristens\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-24 19:42 . 2010-05-24 19:39 ——– d—–w- c:\documents and settings\Kristens\Application Data\EnchantedCavern
2010-05-24 18:48 . 2010-05-24 18:46 ——– d—–w- c:\documents and settings\Kristens\Application Data\SecretIslandUSA
2010-05-24 18:45 . 2010-05-24 18:43 ——– d—–w- c:\program files\Viva Media
2010-05-24 18:42 . 2010-05-24 18:42 ——– d—–w- c:\program files\Viva Media Game Center
2010-05-21 21:52 . 2010-05-21 21:52 ——– d—–w- c:\program files\Common Files\Sony Shared
2010-05-18 23:37 . 2010-05-18 23:37 88816 —ha-w- c:\windows\system32\mlfcache.dat
2010-05-18 20:35 . 2010-05-18 20:35 91424 —-a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35 . 2010-05-18 20:35 75040 —-a-w- c:\windows\system32\jdns_sd.dll
2010-05-18 20:35 . 2010-05-18 20:35 197920 —-a-w- c:\windows\system32\dnssdX.dll
2010-05-18 20:35 . 2010-05-18 20:35 107808 —-a-w- c:\windows\system32\dns-sd.exe
2010-05-17 00:46 . 2005-12-23 03:08 81 -c–a-w- c:\windows\popcinfo.dat
2010-05-10 01:42 . 2009-08-21 02:45 ——– d—–w- c:\documents and settings\Kristens\Application Data\HpUpdate
2010-05-06 10:41 . 2004-08-04 12:00 916480 —-a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22 . 2004-08-04 12:00 1851264 —-a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2004-08-04 12:00 285696 —-a-w- c:\windows\system32\atmfd.dll
2010-04-18 02:27 . 2010-04-18 02:27 45056 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-04-18 02:27 . 2010-04-18 02:27 45056 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-04-18 02:27 . 2010-04-18 02:27 45056 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-04-18 02:27 . 2010-04-18 02:27 45056 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-04-18 02:27 . 2010-04-18 02:27 49152 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-04-18 02:27 . 2010-04-18 02:27 308808 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-04-18 02:27 . 2010-04-18 02:27 14848 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
2010-04-18 02:27 . 2010-04-18 02:27 40960 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-04-18 02:27 . 2010-04-18 02:27 341600 —-a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2005-05-11 21:36 . 2005-12-18 01:20 116649 -c–a-w- c:\program files\DeIsL1.isu
1997-06-06 13:53 . 2005-12-18 01:20 4453 -c–a-w- c:\program files\README.TXT
1997-06-06 13:52 . 2005-12-18 01:20 3328 -c–a-w- c:\program files\REGISTER.WRI
1996-11-15 08:50 . 2005-12-18 01:20 73856 -c–a-w- c:\program files\HLP256.DLL
1996-11-07 13:14 . 2005-12-18 01:20 444384 -c–a-w- c:\program files\TEE.EXE
1996-10-14 11:19 . 2005-12-18 01:20 42063 -c–a-w- c:\program files\MANUAL.HLP
1996-10-14 08:38 . 2005-12-18 01:20 803645 -c–a-w- c:\program files\TEE.HLP
1996-01-01 00:00 . 2005-12-18 01:20 45952 -c–a-w- c:\program files\LTVDD61W.DRV
1994-10-06 14:50 . 2005-12-18 01:21 46384 -c–a-w- c:\program files\VTSPELL.DLL
1994-10-06 14:50 . 2005-12-18 01:20 264348 -c–a-w- c:\program files\AMERICAN.VTD
2004-06-08 20:51 . 2005-12-18 01:33 278528 —-a-w- c:\program files\internet explorer\plugins\PanoViewer.dll
2004-06-08 20:51 . 2005-12-18 01:33 143360 —-a-w- c:\program files\internet explorer\plugins\UPjpeg.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2009-09-22 160592]
"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2010-03-09 26100520]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-11-13 247144]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 7\PCSuite.exe" [2009-11-11 1451520]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-09-17 52848]
"SiS Tray"="c:\windows\system32\sistray.EXE" [2006-03-09 262144]
"SiSUSBRG"="c:\windows\sisUSBrg.exe" [2002-04-26 32768]
"SoundMan"="SOUNDMAN.EXE" [2002-08-03 46592]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"GNRICXPK"="c:\progra~1\FLASHC~1\GNRICXPK.exe" [2003-07-28 249856]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-07-19 135168]
"mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2005-07-19 53248]
"SiSPower"="SiSPower.dll" [2006-03-09 49152]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"STICAP"="c:\windows\Twain_32\HiCam USB 2.0 PCam S\SnapTrap.exe" [2004-11-05 155648]
"dvd43"="c:\program files\dvd43\dvd43_tray.exe" [2008-11-17 827904]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2008-11-22 165144]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe" [2008-11-22 4352832]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageHome\TimounterMonitor.exe" [2008-11-22 960528]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]
"HornetMonitor"="c:\program files\Common Files\9720\mntr9720.exe" [2005-11-25 135168]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-04-02 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-04-18 202256]
"Reader Library Launcher"="c:\program files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe" [2010-05-10 906656]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]

c:\documents and settings\Kristens\Start Menu\Programs\Startup\
DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-6-22 462848]
NetPerSec.lnk - c:\program files\NetPerSec\NetPerSec.exe [2005-12-17 192512]
PowerReg Scheduler V3.exe [2005-12-30 225280]
Webshots.lnk - c:\program files\Webshots\Launcher.exe [2005-12-17 45056]

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\
HotSync Manager.lnk - c:\program files\Sony Handheld\HOTSYNC.EXE [2006-4-17 299008]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]
Launchpad.lnk - c:\program files\IC Media Corp.\ICM532\Launchpad.exe [2008-9-20 49152]
Utility Tray.lnk - c:\windows\system32\sistray.exe [2005-12-18 262144]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoRealMode"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"c:\\Program Files\\Red Chair Software\\Irivium Explorer\\irvmgr.exe"=
"c:\\WINDOWS\\system32\\dplaysvr.exe"=
"c:\\Program Files\\ValuSoft\\Ultimate Mahjongg 5\\Mahjongg5.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\iWin Games\\iWinGames.exe"=
"c:\\Program Files\\iWin Games\\WebUpdater.exe"=
"c:\\Program Files\\Nokia\\Nokia Software Updater\\nsu_ui_client.exe"=
"c:\\Program Files\\Common Files\\Nokia\\Service Layer\\A\\nsl_host_process.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [6/16/2010 6:32 PM 64288]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [11/26/2009 8:52 AM 135336]
R2 iWinTrusted;iWinTrusted;c:\program files\iWin Games\iWinTrusted.exe [1/21/2010 3:12 PM 78104]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2/4/2010 11:52 AM 1352832]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [11/13/2009 7:31 AM 92008]
S0 tffsport;M-Systems DiskOnChip 2000;c:\windows\system32\drivers\tffsport.sys [4/24/2006 12:42 AM 149376]
S3 DCamUSBUVT;ICM532A;c:\windows\system32\drivers\usbuvt.sys [9/20/2008 2:35 PM 103424]
S3 EverestDriver;Lavalys EVEREST Kernel Driver;c:\program files\Lavalys\EVEREST Home Edition\kerneld.wnt [12/17/2005 9:32 PM 3712]
S3 pnicml;pnicml; [x]
S3 PRSUSB;Sony Reader;c:\windows\system32\drivers\PRSUSB.sys [6/17/2007 3:17 PM 18944]
S3 softctrl;Software Flow Control Driver;c:\windows\system32\drivers\softctrl.sys [11/24/2005 10:49 PM 8544]
S3 SQTECH930B;HiCam USB 2.0 PCam S;c:\windows\system32\drivers\Capt930b.sys [11/1/2008 11:31 PM 334172]
.
Contents of the 'Scheduled Tasks' folder

2010-06-23 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 22:31]

2010-06-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]

2010-06-23 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1454471165-1060284298-725345543-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]

2010-06-20 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1454471165-1060284298-725345543-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.comcast.net/
uInternet Settings,ProxyOverride = *.local
IE: &Add animation to IncrediMail Style Box - c:\progra~1\INCRED~1\bin\resources\WebMenuImg.htm
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: {{3015DB92-158E-4b77-9020-85C8E311FBB5}
Trusted Zone: aol.com\free
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} - hxxp://www.sis.com/download/SISTransfer.cab
FF - ProfilePath - c:\documents and settings\Kristens\Application Data\Mozilla\Firefox\Profiles\w5hp8rfq.default\
FF - prefs.js: browser.startup.homepage - www.comcast.net
FF - component: c:\documents and settings\Kristens\Application Data\Mozilla\Firefox\Profiles\w5hp8rfq.default\extensions\{22119944-ED35-4ab1-910B-E619EA06A115}\components\rfproxy_31.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\All Users.WINDOWS\Application Data\RealArcade\npraclient.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Sony\Reader\Data\bin\npebldetectmoz.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn–mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Logitech Hardware Abstraction Layer - KHALMNPR.EXE
AddRemove-Gemsweeper_is1 - c:\program files\Gemsweeper\unins000.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-23 22:05
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\EverestDriver]
"ImagePath"="\??\c:\program files\Lavalys\EVEREST Home Edition\kerneld.wnt"
.
Completion time: 2010-06-23 22:12:17
ComboFix-quarantined-files.txt 2010-06-24 02:12

Pre-Run: 236,815,806,464 bytes free
Post-Run: 238,073,196,544 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - B9662076550A5781632A3FA3BE45AB8D
Post #10
That look much better.
I'm headed to bed but will check back in the morning.
Two things I need you to do.

First:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

Next:

http://www.eset.eu/online-scanner
Go here to run an online scannner from ESET.
Click the green ESET Online Scanner button.
Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
Click on the Start button next to it.
You may receive an alert on the address bar that "This site might require the following ActiveX control…Click here to install…". Click on that alert and then click Insall ActiveX component.
A new window will appear asking "Do you want to install this software?"".
Answer Yes to download and install the ActiveX controls that allows the scan to run.
Click Start.
Check Remove found threats and Scan potentially unwanted applications.
Click Scan to begin.
If offered the option to get information or buy software. Just close the window.
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic.
Post #11
I went to bed at 11:30 last night and eset scanner was only 25% complete. When I got up, Windows had performed an automated update and restarted my computer, so I'm re-running eset scanner. I'll be at work, so won't be back at this until tonight.
Post #12
When I went to bed eset had found 3 infected files so far, at 25% scanned. But after the computer reset last night and I ran it again today, it found nothing. So I didn't look for the log. Do you still need to see it? I don't really understand how to access it since nothing came up on the screen.
Post #14
Seems to be great….Everything is running at a normal speed. By the way, I changed passwords to bank accounts, etc. But if the backdoor trojan is still lurking somewhere, can't it just continue to monitor the keystrokes and steal passwords with the new ones as easily as it could the old? I guess I don't understand the way they work.
Post #15
This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

I couldn't even tell you that my pc is 100% clean


Here's my usual all clean post

Log looks good :D

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI