I recently found "trojan.dropper" and "adware.zugo" after using Malware. Supposedly, the trojan dropper drops trojans into a computer's memory. The problem is that I have no antivirus or antitrojan software that sweeps my memory. I removed the trojan dropper however. I am also concerned that someone may have accessed personal information. I have a hijackthis log but don't know where to cut and paste it to. Thanks for any advice!
My name is Satchfan and I would be glad to help you with your computer problem. Please read the following guidelines which will help to make cleaning your machine easier:
• Please do not install/uninstall any programs unless asked to.
• Please do not run any scans other than those requested
• Please follow all instructions in the order posted
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If you don't understand something, please don't hesitate to ask for clarification before proceeding
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed! Please note that I am still in training and my replies need to be checked by an expert in order for you to receive the best possible advice. This may result in a small delay between my posts but I shall try to keep this to a minimum.
Please paste the HijackThis log in reply to this post.
Hello pegan
It has been several days since I replied to your request for help with your computer problems.
Please let me know if you are still having problems and require help.
Thanks
Satchfan
