Then, a few days later, it suddenly turned off when I had left it on, and when I turned it back on again, I couldnt connect to the internet, I was helped in this thread:
Basically, winsockXPfix fixed the problem and allowed me to connect to the internet again.
Now, a few days ago, same problem: computer mysteriously turned off, same connection problems. Used Dial-a-Fix and winsockXPfix again, and neither fixed the problem.
Please stick with this topic until you are given the all clear:
see if this get's you back connected,
then I would like to see fresh DDS and GMER logs:
if your network icon appears on the Windows taskbar, then you can repair it by right-clicking on the icon and selecting Repair.
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If you have no task bar icon do this:
Click on the Start button.
Click on the Settings menu option.
Click on the Control Panel option.
When the Control Panel opens, double-click on the Network Connections icon. If your Control Panel is set to Category View, then double-click on Network and Internet Connections and then click on Network Connections at the bottom.
You will now see a list of available network connections. Locate the connection for your Wireless or Lan adapter and right-click on it.
click on the Repair menu option.
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If that doesn't work - try this:
Go to Start > Control Panel, and choose Network Connections.
Right click on your default connection, usually Local Area Connection for cable and DSL or Dial-up Connection if you are using Dial-up, and choose Properties.
Click the Networking tab
Double-click on the Internet Protocol (TCP/IP) item.
Write down the settings in case you should need to change them back.
Select the radio button that says "Obtain DNS servers automatically".
Click OK twice to get out of the properties screen and restart your computer.
If not prompted to reboot go ahead and reboot manually.
In I.E.
Check internet options settings.
Tools > Internet Options > Connections
LAN settings
Choose "automatically detect settings"
uncheck both proxy settings boxes
In FireFox
Click on Advanced -> Network -> Setttings…
the No Proxy option should be selected
NEXT
Please download DDS from either of these links
LINK 1 LINK 2
and save it to your desktop.
Disable any script blocking protection
Double click dds.pif to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
————————————————— Please include the contents of the following in your next reply:
DDS.txt Attach.txt.
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Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.
In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Strangest thing, computer started working again for no good reason. Sorry to have posted this twice, I just got the impression I had possibly posted it in the wrong forum the first time.
Thanks again for everything.
absence of symptoms may not mean you are completely clean, you should continue with the steps just to make certain
I will tell you when I think you are in the clear.
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and clickRemove Selected. <– very important
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
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Run an on-line scan with Kaspersky
Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner
1. Click Accept, when prompted to download and install the program files and database of malware definitions. 2. To optimize scanning time and produce a more sensible report for review:
Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.
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Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system.
next
Please advise how the computer is running and if there are any outstanding issues
Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system.
next
Please advise how the computer is running and if there are any outstanding issues
Ok, downloaded adobe. Computer seems to be running fine.. before the scan I was unable to use a new mp3 player I bought recently, but now it seems to be working.
Is there something I should do about the infected files the scan located?
we will be cleaning those up shortly, they are in old system restore points and OTM quarantine.
Please do the following:
System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points
We need to set a new system restore point:
Click Start > Run > copy and paste the following into the run box:
%SystemRoot%\System32\restore\rstrui.exe
Press OK. Choose Create a Restore Point then click Next.
Name it (something you'll remember) and click Create,
when the confirmation screen shows the restore point has been created click Close.
Now remove all previous Restore Points:
Click Start > Run > copy and paste the following into the run box:
cleanmgr
Choose to scan drive C:\ (if C:\ is your main drive) At the top, click on More Options tab. Click the Clean up button in the System Restore box.
Click on the Yes button.
When finished, click on Cancel button to exit.
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Make sure you have an Internet Connection.
Download OTC to your desktop and run it
A list of tool components used in the Cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
Click Yes to begin the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
If any logs/tools remain on your desktop > right click and delete them.
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Below I have included a number of recommendations for how to protect your computer against malware infections.
It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe.
Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.
Make Internet Explorer more secure
Click Start > Run
Type Inetcpl.cpl & click OK
Click on the Security tab
Click Reset all zones to default level
Make sure the Internet Zone is selected & Click Custom level
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
Next Click OK, then Apply button and then OK to exit the Internet Properties page.
DownloadTFCto your desktop
Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start button to begin the process.
Allow TFC to run uninterrupted.
The program should not take long to finish it's job
Once its finished it should automatically reboot your machine,
if it doesn't, manually reboot to ensure a complete clean
It's normal after running TFC cleaner that the PC will be slower to boot the first time.
WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
Green to go
Yellow for caution
Red to stop
WOT has an addon available for both Firefox, IE and chrome.
Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles: Think Prevention. PC Safety and Security–What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Thank you for your patience, and performing all of the procedures requested.
Please respond one last time so we can consider the thread resolved and close it, thank-you.
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