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problem with win 32 PornPopUp

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Alright up until yesterday my computer was fine but i had an IT project to finish and needed the file froma friend ……….and our institution is filled with viruses and i believe my friend gave me some…….long story short I scaned my computer with SpyBot search and destroy and somethign called Win 32 PornPopUp came up ……. it said it 'deleted'/ 'fixed' it but i am still uneasy i dont want anythign to happen ont his computer i ahv too many important files here…. please help me check if it still there and if so delete it permanently please help ….. and by the way im not that tech savvy altho i do kno some things :) thank you in advance……. o and sorry i dont kno what a dds is D: nor how to get for XP …. sorry for this inconvenience =[
Hi and Welcome,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT




Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.


    [external image: Posted Image]
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
um which one should i zip and which do i copy /paste? because this told me 2 different things and now i am confused :( o and i dont know how to zip :(
you can paste them all in if that's easier for you, you may use as many posts as it takes (to zip a file > right click it > send to > compressed(zipped) folder)
um alrighty here goes : DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 18:56:16.57 on Thu 06/10/2010 Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2039.743 [GMT -7:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Outdated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe svchost.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files\IDT\5192009213040\STacSV.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\IDT\WDM\sttray.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\Program Files\Windows Desktop Search\WindowsSearch.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Windows Live\Contacts\wlcomm.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\Documents and Settings\User\Desktop\dds.com ============== Pseudo HJT Report =============== uStart Page = hxxp://www.plusnetwork.com uSearch Page = hxxp://search.live.com uSearch Bar = hxxp://search.live.com/sphome.aspx mDefault_Page_URL = hxxp://www.yahoo.com/ mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com mStart Page = hxxp://www.yahoo.com/ mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html uInternet Connection Wizard,ShellNext = iexplore uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com mSearchAssistant = hxxp://search.live.com/sphome.aspx uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe" uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet uRun: [ares] "c:\program files\ares\Ares.exe" -h uRun: [ares vista] "c:\program files\ares vista\AresVista.exe" -h uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1 uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe" mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe" mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe mRun: [Easy Dock] c:\documents and settings\user\my documents\rca easyrip\EZDock.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe StartupFolder: c:\docume~1\user\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe StartupFolder: c:\docume~1\user\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204 DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244077122031 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxdev.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll Hosts: 127.0.0.1 www.spywareinfo.com ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\aljzoddv.default\ FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q= FF - prefs.js: browser.search.selectedEngine - Yahoo! Search FF - prefs.js: browser.startup.homepage - hxxp://www.plusnetwork.com FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p= FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll FF - plugin: c:\program files\microsoft\office live\npOLW.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr ef", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", ""); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true); ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-3-8 64288] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-8 216200] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-8 29584] R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-8 242896] R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-5-14 107256] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-8 308064] R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-5-14 731840] R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-9-14 54752] R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352320] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-10-18 133104] S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-3-8 369920] S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864] ============== File Associations =============== regfile="regedit.exe" "%1" =============== Created Last 30 ================ 2010-05-16 21:30:15 0 d—–w- c:\program files\Spybot - Search & Destroy 2010-05-16 21:30:15 0 d—–w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy ==================== Find3M ==================== 2010-06-07 08:16:59 64288 —-a-w- c:\windows\system32\drivers\Lbd.sys 2010-06-03 08:02:32 242896 —-a-w- c:\windows\system32\drivers\avgtdix.sys 2010-05-01 19:56:37 75 —-a-w- c:\documents and settings\user\jagex_runescape_preferences2.dat 2010-05-01 19:56:37 41 —-a-w- c:\documents and settings\user\jagex_runescape_preferences.dat 2010-05-01 19:30:39 0 —-a-w- c:\documents and settings\user\jagex__preferences3.dat 2010-04-29 08:18:43 15880 —-a-w- c:\windows\system32\lsdelete.exe 2010-03-31 06:00:46 86016 —-a-w- c:\windows\system32\frapsvid.dll 2007-01-10 04:41:12 17920 —ha-w- c:\program files\wowmapview.suo ============= FINISH: 18:57:02.21 =============== also i dont understands this part in the gmer … i dont see the "Drives/Partition other than Systemdrive (typically C:\)"

Attachments:

Yes, leave that "c:\" drive checked in GMER. (the instructions cover those that may have multiple drive letters)
alright the scan is finished and im sorry it took so long but my computer kept restarting whenever i opened a browser i dont kno if u can fix this or look into it but it will be greatly appreciated :)

Attachments:

Hi,

please do the following:

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so.

NEXT

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:
1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
um the kaspersky online scanner said that it had an error when the download window came up should i download anyway? and is it alright if i post the malbytes scan results in ma next reply after i clarify this :)
Hi,

Try this scanner instead, Kaspersky can be finicky at times:

Go here to run an online scanner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.
it wont let me download activeX my computer keeps needing to reload the page and if i dont itsays page cannot be displayed
Open IE Go to the Tools menu, and select Internet Options. Once the Internet Options window appears, select the Security tab, and click Custom Level. Scroll down to the ActiveX controls and plug-ins group, and ensure that all ActiveX options are set to “Prompt”. Click “OK” until you return to the browser. Now see if you are able to allow the ActivX download
ok here is the Eset scan log ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK # version=7 # IEXPLORE.EXE=6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=126087b2a4f0f24fb89fa8aab2e89b0b # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2010-06-12 06:38:02 # local_time=2010-06-11 11:38:02 (-0800, Pacific Standard Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 2 # compatibility_mode=1024 16777175 100 0 13147492 13147492 0 0 # compatibility_mode=8199 22379929 100 97 20603175 33894374 0 0 # scanned=83371 # found=0 # cleaned=0 # scan_time=3044
and this is the malbytes log Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4190 Windows 5.1.2600 Service Pack 2 Internet Explorer 6.0.2900.2180 6/11/2010 7:06:49 PM mbam-log-2010-06-11 (19-06-49).txt Scan type: Quick scan Objects scanned: 132672 Time elapsed: 16 minute(s), 5 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 1 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Your computer is clean,

Just some housekeeping to do now:

Please do the following:

You can delete the DDS and GMER programs and logs from your desktop


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Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


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System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points
We need to set a new system restore point:

Click Start > Run > copy and paste the following into the run box:

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next.
Name it (something you'll remember) and click Create,
when the confirmation screen shows the restore point has been created click Close.

Now remove all previous Restore Points:
Click Start > Run > copy and paste the following into the run box:

cleanmgr

Choose to scan drive C:\ (if C:\ is your main drive) At the top, click on More Options tab. Click the Clean up button in the System Restore box.
Click on the Yes button.
When finished, click on Cancel button to exit.


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Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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