After i rebooted the first time all the icons that were not previously showing appeared, one was windows defender, i think that was disabled when i first started using AVG some 15 months ago, i omitted to say that one of the new icons was Windows Defender, i had already disabled this at the start, i have now set win-def to Automatic as suggested, will restart and see what happens,
Now restarted and the Windows box with 0x800106ba not initializing has not appeared, although i notice the return of Widows Defender re-enabled and Icon back in the system tray,
yes correct, have also disabled all protection again, changing over to automatic after disabling Win defender, do you think i should check and do another restart? as that's how it showed 0x800106ba not initializing in the beginning? when i rebooted after disabling win defender, what i am getting at is disabling Windows Defender now will alter the automatic setting you asked me to try, no?
If it was disabled manually then most likely it will.
Try and go ahead and see if you can download ComboFix to your computer. If your still not able to have any luck with it then we will try something else.
Right done another attempt on downloading "Combo-fix", and after disabling the resident shield, the On-line shield and the Link scanner in AVG (nothing else i can disable in AVG without completely removing / uninstalling it, disabling Ad-Aware, Windows Defender etc has found the following, again on clicking on the desk top icon of Combo-fix and clicking open, the following AVG alerts appear, ironically more this time!,
AVG - Mal-ware Detected…..
File name…………………..Tool-NirCmd
Security Alert…………..level 5 (Highest)
Category…………………Potentially Unwanted Application,
Details…………………….This programme has an impact on the security and privacy of your system etc etc…….
Removed, 13 Process's,
1 File,
……………………………………………………………………..
……………………………………………………………………..
.
………………………………….
Second alert after AVG Quarantined and removed threat detected a second,
File name, c/Docs&settings/ etc etc
-MBOFIX.Exe
Threat,…………………………….Unknown.
Security level…………………..5 (highest)
Description……………………..Not Available
Removed, 18 Processes
55 Files,
……………………………………………………………………..
……………………………………………………………………..
.
…………………………………..
(Then detected a third)
There was 2 more AVG Mal-ware alerts which i haven't bothered to list, so just the one download showed up 4 Mal-ware threat's, and that was from the first link you recommended, (you say they are free of Mal-ware)? the second link takes you directly to i think a Spanish site called "InfoSpyware.com"! the first link with the malware was from a site called "BleepingComputer.com"
Lastly, when i downloaded Combo-fix from your link another Windows Alert box opened, "error" Copying file box appears, Access copy denied,
Now what?
Please download GMER from one of the following locations and save it to your desktop:
Main Mirror This version will download a randomly named file (Recommended)
Zipped Mirror This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
Disconnect from the Internet and close all running programs.
Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
[external image: Posted Image]
GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system…click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save… button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.
Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
– If you encounter any problems, try running GMER in safe mode.
– If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.
Hi,
Not had much luck,
tried turning of Internet connection and disabling all of the virus and spy-ware protection, opened the GMER scan tool and noticed that there were two check box's because there are two hard drives in my PC, checked the second so now both hard drives scanned, anyway ran the scan and all seemed well, the bottom pane showed the scan running very fast, then after about 3 hours! it seemed to stop, i thought it had finished but as i was trying to save etc, i noticed it running again, so left it after another couple of hours i noticed nothing more was being added to the list thought i must of somehow restarted the scan, anyway i shut the scan down and tried to save it, wouldn't have it so decided to start again, shut the programme down, re-opened it and started another scan this time just leaving c/drive box checked and the second hard drive D:/ drive unchecked, clicked scan and it started after about 15 minutes noticed the pane showing the scan results in bottom tray running at crawling speed, just flicking from one to another every minute or so, as if it was starting to freeze up, aborted the scan restarted a third and same problem, so closed down once more and decided i would have one last try, clicked on to start the forth, and got a blue screen message, Windows Detects a problem and is shutting down to prevent damage, have listed the following,
FWNORPOC.SYS.
PAGE_FAULT_IN_NONPAGE_AREA
fwnorpoc.sys-address, BOF89C3E BASE AT bof89000, date stamp 4b274f8d
tech info,0x00000050 (0xe43d5000 0x00000000 OxBOF89C3E / 0x00000001
So i again closed GMER down and started in safe mode as recommended if there are problems, done the safe mode start up and tried again, opened GMER and all seemed OK it opened and initialized with the momentary few second scan before you click run, and nothing, what i mean by nothing the box appears with all of the components and it initializes its 4 or 45 second first scan but does not load its results, just finishes the 5 second first scan and then appears blank, nothing showing, so i am up to here, last night when i was trying to do the scans the computer started getting slower and slower, today it seems to be running quicker so not sure why, have enabled security until i here what you suggest, this Bandoo that caused all the trouble in the first place, why cant their site be closed down so as to stop the headache they cause people, i await your reply. think i read there is another way to try but staying up till 5am i am fast giving up hope, before this bandoo carp** things were fine, Bandoo appears or seems to be gone now but the pc seems slower,
If TDSSKiller asks you to close all programs please allow it to do so.
Once completed it will create a log in your C:\ drive called TDSSKiller_*(* denotes version & date)
If TDSSKiller asks to reboot your computer please allow it to do so.
Please post the content of that log TDSSKiller
NEXT:
ESET Online Scanner I'd like us to scan your machine with ESET Online Scan
Note:It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.
Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
Click the [external image: Posted Image] button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on [external image: Posted Image] to download the ESET Smart Installer. Save it to your desktop.
Double click on the [external image: Posted Image] icon on your desktop.
Check [external image: Posted Image]
Click the [external image: Posted Image] button.
Accept any security warnings from your browser.
Check [external image: Posted Image]
Make sure that the option "Remove found threats" is Unchecked
Push the Start button.
ESET will then download updates for itself, install itself, and begin
scanning your computer. Please be patient as this can take some time.
When the scan completes, push [external image: Posted Image]
Push [external image: Posted Image], and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
Push the [external image: Posted Image] button.
Push [external image: Posted Image]
[external image: Posted Image]
NEXT:
Re-Running OTL
We need to create a New FULL OTL Report
Please download OTL from here if you have not done so already:
Main Mirror
Save it to your desktop.
Double click on the [external image: Posted Image] icon on your desktop.
Click the "Scan All Users" checkbox.
Change the "Extra Registry" option to "SafeList"
Push the [external image: Posted Image] button.
Two reports will open, copy and paste them in a reply here:
Hello,
i downloaded the programme saved it to desktop but it hasn't appeared as an icon, as i have said previously that there seems to be more icons in the bottom/system tray, (bottom right) just done a "run" msconfig tab services and notice all 30 are checked, so everything is running at start up, would you not think this is something to do with why things are not working???. should i close whats not needed and how would they all get checked, i looked not 3 or 4 days ago to see if i could find ways of speeding things up and was told that there are always a few things that can be unchecked? only about 10 were running!. i unchecked 2 Skype and one other, will try again to download TDSSKiller again, do i need to the same as GMER?, As that programme needed all virus and spy-ware disabled as well as Internet connection,
Marc
Nb, TDSSkiller has now appeared as a zipped folder, before i run it can you tell me if i need to disable and stop Internet connections?
ok,
unzipped and run the "rootkit", now has finished but cannot find the log file for you, but i have re scanned it and the results are as follows, scanned services 0/0/0 and Scanned drivers are 0/0/0 does this help or do you want the results found and posted,? ifso i put them to docs and settings, but nothing there when i checked docs and setting's!",?
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