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Spyware / Malware / Virus Removal

[Resolved] Trojan horse cryptic.VO

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
I have noticed for a few months now when browsing the web the computer screen jumps up and down. This morning Avg popped up saying that we were infected with a trojan horse cryptic:VO. Avg said to move it to the virus vault. i don't know if it got rid of it or not. Any help in removing this would really be appreciated. Thanks, Sheila

Attachments:

Post #2
Hi and Welcome,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT




Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan.


    [external image: Posted Image]
    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #4
Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #5
CatByte, I ran the combofix but it didn't say anything about the Microsoft Windows Recovery console being installed or not being installed. It went directly to the scan. I am now attaching the file. Thanks, Sheila

Attachments:

Post #6
Hi,

Please do the following;

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so.

NEXT

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:
1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #7
Here is the Malwarebytes report: Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4150 Windows 5.1.2600 Service Pack 3 Internet Explorer 7.0.5730.13 5/27/2010 10:54:14 PM mbam-log-2010-05-27 (22-54-14).txt Scan type: Quick scan Objects scanned: 141311 Time elapsed: 20 minute(s), 32 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) I couldn't get the Kaspersky scan to run all the way. It stopped at 2 hours and 31 mins and wouldn't go any further. Any ideas? Thanks, Sheila
Post #8
Hi,

Try this scanner instead:

Go here to run an online scanner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.
Post #9
Here is the log file: ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK # version=7 # iexplore.exe=7.00.6000.17023 (vista_gdr.100222-0012) # OnlineScanner.ocx=1.0.0.6211 # api_version=3.0.2 # EOSSerial=9ce018578313db489450d796631929e3 # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2010-05-29 08:41:11 # local_time=2010-05-29 03:41:11 (-0600, Central Daylight Time) # country="United States" # lang=1033 # osver=5.1.2600 NT Service Pack 3 # compatibility_mode=512 16777215 100 0 10344473 10344473 0 0 # compatibility_mode=1024 16777191 100 0 17428335 17428335 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=224895 # found=3 # cleaned=0 # scan_time=21259 C:\hp\bin\wbug\CompaqPresario_Spring06.exe a variant of Win32/AdInstaller application 00000000000000000000000000000000 I D:\I386\APPS\APP10003\src\CompaqPresario_Spring06.exe a variant of Win32/AdInstaller application 00000000000000000000000000000000 I D:\I386\APPS\APP10003\src\HPPavillion_Spring06.exe a variant of Win32/AdInstaller application 00000000000000000000000000000000 I The computer seems to be a lot faster. The screen still wants to jump a little bit. I have a question: where did the virus come from. Do I need another firewall besides windows and if so which one is the best one? Sheila
Post #10
Hi,

Just passing through the wrong web page could have brought in the infection, it's hard to know for certain.

You have an issue with your catroot, most of your files are failing signature check.

The best way to resolve this is to uninstall SP3, then download and reinstall it:

Use the hidden $NtServicePackUninstall$ folder
  • Click Start, click Run, type c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe in the Open box, and then click OK.
  • When the Windows XP Service Pack 3 Removal Wizard starts, click Next.
  • Follow the instructions on the screen to remove Windows XP SP3.

Then go to MS to download and reinstall the service pack:

Download the latest Windows XP service pack from the Microsoft Download Center
You can download the stand-alone update package from the Download Center.
This page will say that this installation package is intended for IT professionals and developers. However, you can safely download this file.

http://www.microsoft.com/downloads/details…08-1E1555D4F3D4


Let me know how that goes, if all is OK, then we can clean up our tools
Post #11 last edited
I did just like you said, after the wizard started this box popped up and it said: Setup detected the following programs on your computer: ESET online Scanner v3, Hotfix for windows xp [KB932716.v2, Update for windows xp KB951978, Security Update for windows xp KB954459, Security Update for windows xp KB956744, Security Update for windows xp KB975713, Hotfix for windows xp KB981793, Malwarebytes Anti-malware. Then it asked if I wanted to continue yes or no, I clicked yes then the wizard continued and went down the list of things then another little box popped up and said the system cannot find the file specified. cliked ok and then another box said the service pack 3 was not uninstalled. What did this mean: Use the hidden $NtServicePackUninstall$ folder? Thanks, Sheila P.S. Do I really need SP3?
Post #12 last edited
Yes you do it contains very important security updates. Download the SP3 from the link provided and install it
Post #14 last edited
please delete the copy of combofix that you have on your desktop > download a fresh copy and run it, make sure all your security programs are disabled:

Post the resulting log.


NEXT


Go to Start > Control Panel > Add/Remove programs

a list of installed programs will populate.

scroll down and locate the following program > select REMOVE

J2SE Runtime Environment 5.0 Update 5


NEXT

Visit ADOBEand download the latest version of Acrobat Reader (version 9.3)
Having the latest updates ensures there are no security vulnerabilities in your system.
Post #15 last edited
ComboFix 10-05-29.05 - Compaq_Administrator 05/30/2010 15:49:25.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.202 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2010-04-28 to 2010-05-30 )))))))))))))))))))))))))))))))
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2010-05-30 06:18 . 2010-05-30 06:18 ——– d—–w- c:\windows\LastGood.Tmp
2010-05-29 14:36 . 2010-05-29 14:36 ——– d—–w- c:\program files\ESET
2010-05-28 03:29 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-28 03:28 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-05-26 13:43 . 2010-05-26 13:43 ——– d—–w- c:\documents and settings\Compaq_Administrator\Local Settings\Application Data\WinZip
2010-05-25 20:00 . 2008-06-13 11:05 272128 ——w- c:\windows\system32\dllcache\bthport.sys
2010-05-25 19:59 . 2009-12-31 16:50 353792 ——w- c:\windows\system32\dllcache\srv.sys
2010-05-25 19:58 . 2010-02-24 13:11 455680 ——w- c:\windows\system32\dllcache\mrxsmb.sys
2010-05-25 19:58 . 2009-11-21 15:51 471552 ——w- c:\windows\system32\dllcache\aclayers.dll
2010-05-25 19:57 . 2009-10-15 16:28 81920 ——w- c:\windows\system32\dllcache\fontsub.dll
2010-05-25 19:57 . 2009-10-15 16:28 119808 ——w- c:\windows\system32\dllcache\t2embed.dll
2010-05-25 19:57 . 2009-03-06 14:22 284160 ——w- c:\windows\system32\dllcache\pdh.dll
2010-05-25 19:57 . 2009-02-09 12:10 401408 ——w- c:\windows\system32\dllcache\rpcss.dll
2010-05-25 19:57 . 2009-02-06 11:11 110592 ——w- c:\windows\system32\dllcache\services.exe
2010-05-25 19:57 . 2009-02-09 12:10 473600 ——w- c:\windows\system32\dllcache\fastprox.dll
2010-05-25 19:57 . 2009-02-06 10:10 227840 ——w- c:\windows\system32\dllcache\wmiprvse.exe
2010-05-25 19:57 . 2009-02-09 12:10 453120 ——w- c:\windows\system32\dllcache\wmiprvsd.dll
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2010-05-25 19:57 . 2009-02-09 12:10 617472 ——w- c:\windows\system32\dllcache\advapi32.dll
2010-05-25 19:56 . 2009-02-09 12:10 714752 ——w- c:\windows\system32\dllcache\ntdll.dll
2010-05-25 19:56 . 2010-02-16 14:08 2146304 ——w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-05-25 19:56 . 2010-02-17 14:10 2189952 ——w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-05-25 19:56 . 2010-02-16 13:25 2024448 ——w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-05-25 19:53 . 2008-05-08 14:02 203136 ——w- c:\windows\system32\dllcache\rmcast.sys
2010-05-25 19:52 . 2008-10-15 16:34 337408 ——w- c:\windows\system32\dllcache\netapi32.dll
2010-05-25 16:00 . 2010-05-25 16:00 ——– d—–w- c:\windows\system32\scripting
2010-05-25 16:00 . 2010-05-25 16:00 ——– d—–w- c:\windows\l2schemas
2010-05-25 16:00 . 2010-05-25 16:00 ——– d—–w- c:\windows\system32\en
2010-05-25 16:00 . 2010-05-25 16:00 ——– d—–w- c:\windows\system32\bits

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2010-05-29 21:14 . 2010-03-08 05:53 439816 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Real\Update\setup3.10\setup.exe
2010-05-28 03:29 . 2008-09-07 04:15 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-05-26 14:57 . 2010-05-26 14:57 503808 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3eca1983-n\msvcp71.dll
2010-05-26 14:57 . 2010-05-26 14:57 499712 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3eca1983-n\jmc.dll
2010-05-26 14:57 . 2010-05-26 14:57 348160 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3eca1983-n\msvcr71.dll
2010-05-26 14:57 . 2010-05-26 14:57 61440 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4775d6c8-n\decora-sse.dll
2010-05-26 14:57 . 2010-05-26 14:57 12800 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4775d6c8-n\decora-d3d.dll
2010-05-25 16:15 . 2006-05-23 03:19 84984 —-a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-25 16:07 . 2005-08-31 04:01 92947 —-a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2010-05-25 16:07 . 2010-05-25 16:07 45056 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\uninstallUI\eHelpSetup.exe
2010-05-25 16:07 . 2010-05-25 16:07 61440 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemutil.dll
2010-05-25 16:07 . 2010-05-25 16:07 44032 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Scripts\devcon.exe
2010-05-25 16:07 . 2010-05-25 16:07 40960 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\ScDmi.dll
2010-05-25 16:07 . 2010-05-25 16:07 341048 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\HPBasicDetection3.dll
2010-05-25 16:07 . 2010-05-25 16:07 32768 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\uploadHSC.dll
2010-05-25 16:07 . 2010-05-25 16:07 32768 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\Scom.dll
2010-05-25 16:07 . 2010-05-25 16:07 217088 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
2010-05-25 16:07 . 2010-05-25 16:07 163840 —-a-w- c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemcheck.dll
2010-05-13 08:04 . 2009-11-27 14:52 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-04-21 13:38 . 2009-11-27 13:52 242896 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2010-04-16 14:51 . 2010-04-16 14:51 503808 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-66d46ea7-n\msvcp71.dll
2010-04-16 14:51 . 2010-04-16 14:51 499712 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-66d46ea7-n\jmc.dll
2010-04-16 14:51 . 2010-04-16 14:51 348160 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-66d46ea7-n\msvcr71.dll
2010-04-16 14:50 . 2010-04-16 14:50 61440 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-1c3e25d4-n\decora-sse.dll
2010-04-16 14:50 . 2010-04-16 14:50 12800 —-a-w- c:\documents and settings\Compaq_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-1c3e25d4-n\decora-d3d.dll
2010-04-16 14:50 . 2006-05-23 02:54 ——– d—–w- c:\program files\Common Files\Java
2010-04-16 14:48 . 2010-04-16 14:49 411368 —-a-w- c:\windows\system32\deployJava1.dll
2010-04-03 02:48 . 2009-12-14 16:36 ——– d—–w- c:\documents and settings\Compaq_Administrator\Application Data\Apple Computer
2010-04-03 00:47 . 2007-08-19 03:05 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple
2010-04-02 08:06 . 2006-05-23 03:33 ——– d—–w- c:\program files\Microsoft Works
2010-03-12 04:22 . 2010-03-12 04:22 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2010-03-12 04:22 . 2009-11-27 13:52 29512 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-03-12 04:22 . 2009-11-27 13:52 216200 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-11 12:38 . 2004-08-10 04:00 832512 —-a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38 . 2004-08-10 04:00 78336 ——w- c:\windows\system32\ieencode.dll
2010-03-11 12:38 . 2004-08-10 04:00 17408 ——w- c:\windows\system32\corpol.dll
2010-03-09 11:09 . 2004-08-10 04:00 430080 —-a-w- c:\windows\system32\vbscript.dll
2009-04-01 03:47 . 2009-01-19 03:31 324976 —-a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
2009-12-04 22:42 . 2009-12-04 22:42 22 –sha-w- c:\windows\SMINST\HPCD.sys
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeper.exe" [2004-02-25 665088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-30 67584]
"RTHDCPL"="RTHDCPL.EXE" [2006-03-08 16010240]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-03 77312]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-01-25 7311360]
"nwiz"="nwiz.exe" [2006-01-25 1519616]
"DISCover"="c:\program files\DISC\DISCover.exe" [2006-03-16 1077248]
"DiscUpdateManager"="c:\program files\DISC\DiscUpdMgr.exe" [2006-03-16 61440]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-05-23 180269]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - c:\program files\Compaq Connections\5577497\Program\Compaq Connections.exe [2006-5-22 36903]
hp psc 1000 series.lnk - c:\program files\HP\Digital Imaging\bin\hpohmr08.exe [2003-4-6 147456]
hpoddt01.exe.lnk - c:\program files\HP\Digital Imaging\bin\hpotdd01.exe [2003-4-6 28672]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-10-13 495432]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-03-12 04:22 12464 —-a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Logitech Touch Mouse Server\\iTouch-Server-Win.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/27/2009 8:52 AM 216200]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/27/2009 8:52 AM 242896]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [3/11/2010 11:22 PM 308064]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-05-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-05-30 c:\windows\Tasks\FRU Task 2003-04-06 08:52ewlett-Packard2003-04-06 08:52p psc 1200 series5E771253C1676EBED677BF361FDFC537825E15B8259779561.job
- c:\program files\HP\Digital Imaging\Bin\hpqfrucl.exe [2003-04-06 05:52]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PRESARIO&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PRESARIO&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
Trusted Zone: trymedia.com
FF - ProfilePath - c:\documents and settings\Compaq_Administrator\Application Data\Mozilla\Firefox\Profiles\3xp6i96m.default\
FF - prefs.js: browser.startup.homepage - hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO&pf=desktop
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-30 16:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(3272)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-05-30 16:14:15
ComboFix-quarantined-files.txt 2010-05-30 21:14
ComboFix2.txt 2010-05-27 14:33

Pre-Run: 58,887,675,904 bytes free
Post-Run: 59,347,972,096 bytes free

- - End Of File - - 3E61E2AF660E0E944FB431AE2AD9F21D
I uninstalled the runtime thing and installed the adobe acrobat. Anything else? Thanks, Sheila
Windows is asking to install security updates and a windows update, is this ok?

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