Good.
Please run a fresh DDS Log and advise how your computer is running now and if there are any outstanding issues.
Computer seems to be back to the way it was last week. Thank you. What can I do (products?) to more reliably protect myself in the future? I had run Norton antivirus but didn't like the resource commitment and now I run Bitdefender. I am not real familiar with Bitdefender and find it somewhat confusing to try to negotiate. please advise, I will not take any information on this subject as an endorsement. Just info, Again, Thanks so much for your time, patience and knowledge on my behalf. Marc
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-06-26.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/27/2005 10:18:26 PM
System Uptime: 5/26/2010 2:55:38 PM (2 hours ago)
Motherboard: MICRO-STAR INTERNATIONAL CO., LTD | | MS-7142
Processor: AMD Athlon™ 64 Processor 3000+ | Socket 754 | 1999/200mhz
==== Disk Partitions =========================
A: is Removable
C: is FIXED (NTFS) - 149 GiB total, 96.722 GiB free.
D: is FIXED (NTFS) - 114 GiB total, 103.89 GiB free.
E: is CDROM ()
==== Disabled Device Manager Items =============
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1106&DEV;_3104&SUBSYS;_71421462&REV;_86\3&13C0B0C5&0&84
Manufacturer:
Name: Universal Serial Bus (USB) Controller
PNP Device ID: PCI\VEN_1106&DEV;_3104&SUBSYS;_71421462&REV;_86\3&13C0B0C5&0&84
Service:
==== System Restore Points ===================
RP1124: 2/23/2010 9:57:26 AM - Installed Java™ 6 Update 18
RP1125: 2/24/2010 1:50:52 PM - System Checkpoint
RP1126: 2/25/2010 10:10:39 PM - System Checkpoint
RP1127: 2/26/2010 10:52:00 PM - System Checkpoint
RP1128: 2/28/2010 5:15:15 PM - System Checkpoint
RP1129: 3/1/2010 6:16:45 PM - System Checkpoint
RP1130: 3/3/2010 3:51:37 PM - System Checkpoint
RP1131: 3/4/2010 6:36:03 PM - System Checkpoint
RP1132: 3/6/2010 7:14:44 PM - System Checkpoint
RP1133: 3/8/2010 5:38:53 PM - System Checkpoint
RP1134: 3/9/2010 8:08:40 PM - System Checkpoint
RP1135: 3/10/2010 8:45:08 PM - System Checkpoint
RP1136: 3/11/2010 10:41:21 PM - System Checkpoint
RP1137: 3/13/2010 8:54:16 PM - System Checkpoint
RP1138: 3/16/2010 5:53:19 PM - System Checkpoint
RP1139: 3/17/2010 9:23:33 PM - System Checkpoint
RP1140: 3/19/2010 7:31:50 PM - System Checkpoint
RP1141: 3/20/2010 8:57:28 PM - System Checkpoint
RP1142: 3/22/2010 4:54:52 PM - System Checkpoint
RP1143: 3/24/2010 5:51:12 PM - System Checkpoint
RP1144: 3/27/2010 6:25:06 AM - System Checkpoint
RP1145: 3/28/2010 2:16:31 PM - System Checkpoint
RP1146: 3/29/2010 7:51:53 PM - System Checkpoint
RP1147: 3/31/2010 5:47:42 PM - System Checkpoint
RP1148: 4/1/2010 6:34:42 PM - System Checkpoint
RP1149: 4/2/2010 6:44:59 PM - System Checkpoint
RP1150: 4/3/2010 11:14:23 PM - System Checkpoint
RP1151: 4/6/2010 6:06:44 AM - System Checkpoint
RP1152: 4/8/2010 7:01:14 PM - System Checkpoint
RP1153: 4/10/2010 9:02:42 PM - System Checkpoint
RP1154: 4/12/2010 4:14:59 PM - System Checkpoint
RP1155: 4/13/2010 7:31:45 PM - System Checkpoint
RP1156: 4/14/2010 9:50:51 PM - System Checkpoint
RP1157: 4/16/2010 5:47:02 PM - System Checkpoint
RP1158: 4/19/2010 7:39:12 PM - System Checkpoint
RP1159: 4/20/2010 7:47:33 PM - System Checkpoint
RP1160: 4/21/2010 8:11:56 PM - System Checkpoint
RP1161: 4/22/2010 9:43:18 PM - System Checkpoint
RP1162: 4/25/2010 9:31:44 PM - System Checkpoint
RP1163: 4/27/2010 11:28:02 AM - System Checkpoint
RP1164: 4/28/2010 5:39:35 PM - System Checkpoint
RP1165: 4/29/2010 8:17:15 PM - System Checkpoint
RP1166: 5/1/2010 6:27:29 AM - System Checkpoint
RP1167: 5/2/2010 1:32:58 PM - System Checkpoint
RP1168: 5/3/2010 5:49:17 PM - System Checkpoint
RP1169: 5/4/2010 9:54:06 PM - System Checkpoint
RP1170: 5/6/2010 8:48:04 AM - System Checkpoint
RP1171: 5/7/2010 8:49:11 PM - System Checkpoint
RP1172: 5/9/2010 5:31:04 PM - System Checkpoint
RP1173: 5/10/2010 6:24:15 PM - System Checkpoint
RP1174: 5/11/2010 8:29:59 PM - System Checkpoint
RP1175: 5/12/2010 11:15:12 PM - System Checkpoint
RP1176: 5/14/2010 4:16:16 PM - System Checkpoint
RP1177: 5/15/2010 7:28:21 PM - Software Distribution Service 3.0
RP1178: 5/17/2010 7:47:30 PM - System Checkpoint
RP1179: 5/19/2010 6:16:43 PM - System Checkpoint
RP1180: 5/20/2010 6:54:20 PM - System Checkpoint
RP1181: 5/22/2010 10:10:06 AM - System Checkpoint
RP1182: 5/23/2010 6:38:35 PM - System Checkpoint
RP1183: 5/24/2010 9:32:59 PM - System Checkpoint
RP1184: 5/26/2010 3:12:42 PM - System Checkpoint
==== Installed Programs ======================
2
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.2
American Civil War Gettysburg
Anti-Spyware
AnyDVD
ArcSoft PhotoImpression 5
ArcSoft Software Suite
Authentium
BitDefender Total Security 2009
CloneCD
CloneDVD2
CorelDRAW Graphics Suite X4
CorelDRAW Graphics Suite X4 - Capture
CorelDRAW Graphics Suite X4 - Content
CorelDRAW Graphics Suite X4 - Draw
CorelDRAW Graphics Suite X4 - Filters
CorelDRAW Graphics Suite X4 - FontNav
CorelDRAW Graphics SUite X4 - ICA
CorelDRAW Graphics Suite X4 - IPM
CorelDRAW Graphics Suite X4 - Lang BR
CorelDRAW Graphics Suite X4 - Lang EN
CorelDRAW Graphics Suite X4 - Lang ES
CorelDRAW Graphics Suite X4 - Lang FR
CorelDRAW Graphics Suite X4 - PP
CorelDRAW Graphics Suite X4 - VBA
CorelDRAW® Graphics Suite X4
CorelDRAW® Graphics Suite X4 - Windows Shell Extension
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.1.1.0
East-Tec Eraser 2008 Version 8.9
EPSON CX 3800 Guide
EPSON Printer Software
EPSON Scan
Eraser
Finale NotePad 2006
GlobalTec Streaming News
Google Earth
Google Update Helper
Google Updater
GoToMeeting 4.0.0.320
Hotfix for Windows XP (KB926239)
InterActual Player
J2SE Runtime Environment 5.0 Update 7
Java 2 Runtime Environment Standard Edition v1.3.0_01
Java Auto Updater
Java™ 6 Update 18
Malwarebytes' Anti-Malware
MBT Navigator
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Office 2000 Premium
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Move Media Player
Mozilla Firefox (3.6.3)
MSN Music Assistant
MSXML 6.0 Parser
Nikon Message Center
PictureProject
PrintMaster® Premier 8.0
QuickTime
Registerdllsetup
Security Update for CAPICOM (KB931906)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB912919)
Serif DrawPlus 3.0
Tracks Eraser Pro v6.0
Update for Windows XP (KB898461)
Update for Windows XP (KB910437)
Update for Windows XP (KB933360)
Verizon PC Security Checkup
VIA Audio Driver Setup Program
Visual Basic for Applications ® Core
Visual Basic for Applications ® Core - English
WebEx
WebFldrs XP
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
==== Event Viewer Messages From Past Week ========
5/23/2010 8:18:39 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/23/2010 8:18:37 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
5/23/2010 4:25:27 PM, error: Service Control Manager [7034] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s).
5/23/2010 4:24:58 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Remote Registry service to connect.
5/23/2010 4:24:58 PM, error: Service Control Manager [7000] - The Remote Registry service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/23/2010 4:24:57 PM, error: Service Control Manager [7034] - The WebClient service terminated unexpectedly. It has done this 1 time(s).
5/23/2010 4:24:57 PM, error: Service Control Manager [7034] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s).
5/23/2010 4:24:57 PM, error: Service Control Manager [7034] - The SSDP Discovery Service service terminated unexpectedly. It has done this 1 time(s).
5/23/2010 4:24:57 PM, error: Service Control Manager [7031] - The Remote Registry service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
5/23/2010 4:24:44 PM, error: Service Control Manager [7034] - The BitDefender Virus Shield service terminated unexpectedly. It has done this 1 time(s).
==== End Of File ===========================
DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 16:19:27.50 on Wed 05/26/2010
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1535.944 [GMT -7:00]
AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Firewall *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\East-Tec Eraser 2008\etRiskMon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\DMG\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.foxnews.com
mStart Page = hxxp://www.foxnews.com
mWindow Title =
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
uRun: [Eraser] c:\program files\eraser\eraser.exe -hide
uRun: [Eraser RiskMonitor] "c:\program files\east-tec eraser 2008\launch.exe" "c:\program files\east-tec eraser 2008\etRiskMon.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport; to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: vzTCPConfig - hxxps://www.verizon.net/WhatsNext/CheckMyPc/vzTCPConfig.CAB
DPF: {3334504D-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/C/8/0C8EDFAB-30BC-4792-898E-2DABE27B2C4D/mp43dmo.CAB
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204568885234
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204568839578
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://commandtrade.webex.com/client/T26L/training/ieatgpc.cab
DPF: {E19F9330-3110-11d4-991C-005004D3B3DB} - hxxp://java.sun.com/products/plugin/1.3.0_01/jinstall-130_01-win.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\dmg\applic~1\mozilla\firefox\profiles\azy2tjyk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.foxnews.com
FF - plugin: c:\documents and settings\dmg\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
—- FIREFOX POLICIES —-
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", "-1");
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); // now unused
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.delay", 50);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
============= SERVICES / DRIVERS ===============
R2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2009\BDVEDISK.sys [2008-10-6 82696]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2009-2-3 104456]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2008-7-17 118784]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys –> d:\NTGLM7X.sys [?]
=============== Created Last 30 ================
2010-05-25 17:48 3,243 a——- c:\windows\system32\wbem\Outlook_01cafc6d18e7f02e.mof
2010-05-24 20:12 a-dshr– C:\cmdcons
2010-05-24 20:09 256,512 a——- c:\windows\PEV.exe
2010-05-24 20:09 161,792 a——- c:\windows\SWREG.exe
2010-05-24 20:09 98,816 a——- c:\windows\sed.exe
2010-05-24 20:09 77,312 a——- c:\windows\MBR.exe
2010-05-22 22:02 –d—– c:\program files\TeaTimer (Spybot - Search & Destroy)
2010-05-22 22:02 –d—– c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2010-05-22 22:01 –d—– c:\program files\SDHelper (Spybot - Search & Destroy)
2010-05-12 18:13 54,156 a—h— c:\windows\QTFont.qfn
2010-05-12 18:13 1,409 a——- c:\windows\QTFont.for
==================== Find3M ====================
2010-05-26 14:55 81,984 a——- c:\windows\system32\bdod.bin
2010-05-25 17:50 1,744 a——- c:\windows\system32\d3d9caps.dat
2010-05-24 20:53 1,632 a——- c:\windows\system32\d3d8caps.dat
2010-04-30 20:42 2,209 a——- c:\windows\EntPack.dat
2010-04-29 15:39 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 15:39 20,952 a——- c:\windows\system32\drivers\mbam.sys
2008-12-11 09:21 47,360 a——- c:\docume~1\dmg\applic~1\pcouffin.sys
============= FINISH: 16:20:28.35 ===============
I haven't used BitDefender myself, but I've heard it's a good product.
Join their forum and read all you can about it, then it should be easier to use
http://forum.bitdefender.com/
If you still don't like it and want to change, try the Microsoft Security Essential, it is excellent and free
Avast and Avira AntiVir are also excellent and both free
Microsoft Security Essentials
Avira AntiVir
Avast
Make sure you only use ONE antivirus at a time
If you are behind a secured router, then a firewall isn't absolutely necessary, but you can add one if you want even more security
Outpost Firewall Free
Comodo
Sunbelt Kerio
Sygate
NOTE: DO NOT install more than one firewall.
Personally, I use - Microsoft security essentials, malwarebyes, a secured router and Web of Trust - never had a problem.
Your log is clean,
just some housekeeping to do now:
Please do the following
[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop. Scroll down to where it says JDK 6 Update 20 (JDK or JRE) Click the Download JRE button to the right Select the Windows platform from the dropdown menu. Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement ". Click on Continue. The page will refresh. Click on the link to download Windows Offline Installation and save the file to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java. Check (highlight ) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)On the General tab, under Temporary Internet Files, click the Settings button. Next, click on the Delete Files button There are two options in the window to clear the cache - Leave BOTH Checked Applications and Applets
Trace and Log Files Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. Click OK to leave the Temporary Files Window Click OK to leave the Java Control Panel.
NEXT
Follow these steps to uninstall Combofix
Click START then RUN Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U , it needs to be there.
[external image: Posted Image]
NEXT
Now to remove the rest of the tools that we have used in fixing your machine: Make sure you have an Internet Connection. Download OTC to your desktop and run it A list of tool components used in the Cleanup of malware will be downloaded. If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so. Click Yes to begin the Cleanup process and remove these components, including this application. You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
If any logs/tools remain on your desktop > right click and delete them.
NEXT
Below I have included a number of recommendations for how to protect your computer against malware infections.
It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe.
Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.
Make Internet Explorer more secure
Click Start > Run Type Inetcpl.cpl & click OK Click on the Security tab Click Reset all zones to default level Make sure the Internet Zone is selected & Click Custom level In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable". Next Click OK , then Apply button and then OK to exit the Internet Properties page.
Download TFC to your desktop
Close any open windows. Double click the TFC icon to run the program TFC will close all open programs itself in order to run, Click the Start button to begin the process. Allow TFC to run uninterrupted. The program should not take long to finish it's job Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean It's normal after running TFC cleaner that the PC will be slower to boot the first time.
WOT , Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:Green to go Yellow for caution Red to stop WOT has an addon available for both Firefox, IE and chrome.
Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
Think Prevention.
PC Safety and Security–What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Thank you for your patience, and performing all of the procedures requested.
Please respond one last time so we can consider the thread resolved and close it, thank-you.
Thank you for you time and for maintaining this forum. I appreciate having a place to go where people have the desire to help anyone who asks. Thanks again, Situation resolved.
You are more than welcome
stay safe
~CB
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please follow the instructions here
http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.