GBS
Topic Starter
I'm helping my uncle with an infection he got while accidentally going to a malicious site.
He was advised to install "Kapersky" and "Microsoft Security Essentials," which he did.
Computer runs extra-slow and misbehaves intermittently to varying degrees. The context menu works intermittently as well.
The same trojan keeps returning in the Microsoft Security report, but I am unable to replicate the conditions at this moment (I am currently unable to activate the "report" link in either program). I disabled both for the dds scan.
I have already advised to run only one antivirus.
THANK YOU in advance!!!
DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 22:33:53.42 on Thu 05/20/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.451 [GMT -4:00]
AV: My Security Engine *On-access scanning enabled* (Updated) {9D388E45-39A1-48ED-B18B-55BE0B127F3F}
AV: AOL Antivirus *On-access scanning disabled* (Outdated) {164FF91F-F5BD-4B74-A9DC-932CECB1603B}
AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: AOL Firewall *enabled* {6515F560-BD88-41EB-AD77-F1F3F6F80BEA}
FW: My Security Engine *enabled* {C6EEF928-D6E6-4CAE-9F98-DBE60420C8A3}
FW: McAfee Personal Firewall Plus *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Jim\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jim\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jim\Desktop\dds.scr
============== Pseudo HJT Report ===============
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://www.google.com/
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2010\ievkbd.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.9.0\IEViewBar.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\jim\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2009-10-14 36880]
R1 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2009-9-1 128016]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2010-5-7 315408]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-6-15 24652]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2009-9-14 32272]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-10-2 19472]
S2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe [2009-10-20 340456]
S2 gupdate1c9d73ec05a91b8;Google Update Service (gupdate1c9d73ec05a91b8);c:\program files\google\update\GoogleUpdate.exe [2009-5-17 133104]
=============== Created Last 30 ================
2010-05-07 11:29 113,933 a——- c:\windows\system32\drivers\klin.dat
2010-05-07 11:29 97,549 a——- c:\windows\system32\drivers\klick.dat
2010-05-07 11:27 –d—– c:\program files\Kaspersky Lab
2010-05-07 11:27 –d—– c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2010-05-06 16:06 –dsh— c:\docume~1\jim\applic~1\My Security Engine
2010-05-06 16:06 –dsh— c:\docume~1\alluse~1\applic~1\MSJSE
2010-05-06 16:06 –dsh— c:\docume~1\alluse~1\applic~1\16c136d
2010-05-06 14:37 3,248 a——- c:\windows\system32\wbem\Outlook_01caed4b2c49c966.mof
2010-04-21 13:02 54,156 a—h— c:\windows\QTFont.qfn
2010-04-21 13:02 1,409 a——- c:\windows\QTFont.for
==================== Find3M ====================
2010-05-06 10:36 221,568 -c—— c:\windows\system32\MpSigStub.exe
2010-03-11 08:38 832,512 a——- c:\windows\system32\wininet.dll
2010-03-11 08:38 78,336 ac—— c:\windows\system32\ieencode.dll
2010-03-11 08:38 17,408 ac—— c:\windows\system32\corpol.dll
2010-03-09 07:09 430,080 a——- c:\windows\system32\vbscript.dll
2010-02-24 09:11 455,680 a——- c:\windows\system32\dllcache\mrxsmb.sys
2006-02-02 18:14 848 ac-sh— c:\windows\system32\KGyGaAvL.sys
============= FINISH: 22:35:33.85 ===============
We should add, for the record, that AOL "should" have been uninstalled. This was done by a computer repair person.
He was advised to install "Kapersky" and "Microsoft Security Essentials," which he did.
Computer runs extra-slow and misbehaves intermittently to varying degrees. The context menu works intermittently as well.
The same trojan keeps returning in the Microsoft Security report, but I am unable to replicate the conditions at this moment (I am currently unable to activate the "report" link in either program). I disabled both for the dds scan.
I have already advised to run only one antivirus.
THANK YOU in advance!!!
DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 22:33:53.42 on Thu 05/20/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.451 [GMT -4:00]
AV: My Security Engine *On-access scanning enabled* (Updated) {9D388E45-39A1-48ED-B18B-55BE0B127F3F}
AV: AOL Antivirus *On-access scanning disabled* (Outdated) {164FF91F-F5BD-4B74-A9DC-932CECB1603B}
AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: AOL Firewall *enabled* {6515F560-BD88-41EB-AD77-F1F3F6F80BEA}
FW: My Security Engine *enabled* {C6EEF928-D6E6-4CAE-9F98-DBE60420C8A3}
FW: McAfee Personal Firewall Plus *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Jim\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jim\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Jim\Desktop\dds.scr
============== Pseudo HJT Report ===============
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://www.google.com/
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2010\ievkbd.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.9.0\IEViewBar.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\jim\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
============= SERVICES / DRIVERS ===============
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2009-10-14 36880]
R1 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2009-9-1 128016]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2010-5-7 315408]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-6-15 24652]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2009-9-14 32272]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-10-2 19472]
S2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe [2009-10-20 340456]
S2 gupdate1c9d73ec05a91b8;Google Update Service (gupdate1c9d73ec05a91b8);c:\program files\google\update\GoogleUpdate.exe [2009-5-17 133104]
=============== Created Last 30 ================
2010-05-07 11:29 113,933 a——- c:\windows\system32\drivers\klin.dat
2010-05-07 11:29 97,549 a——- c:\windows\system32\drivers\klick.dat
2010-05-07 11:27 –d—– c:\program files\Kaspersky Lab
2010-05-07 11:27 –d—– c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2010-05-06 16:06 –dsh— c:\docume~1\jim\applic~1\My Security Engine
2010-05-06 16:06 –dsh— c:\docume~1\alluse~1\applic~1\MSJSE
2010-05-06 16:06 –dsh— c:\docume~1\alluse~1\applic~1\16c136d
2010-05-06 14:37 3,248 a——- c:\windows\system32\wbem\Outlook_01caed4b2c49c966.mof
2010-04-21 13:02 54,156 a—h— c:\windows\QTFont.qfn
2010-04-21 13:02 1,409 a——- c:\windows\QTFont.for
==================== Find3M ====================
2010-05-06 10:36 221,568 -c—— c:\windows\system32\MpSigStub.exe
2010-03-11 08:38 832,512 a——- c:\windows\system32\wininet.dll
2010-03-11 08:38 78,336 ac—— c:\windows\system32\ieencode.dll
2010-03-11 08:38 17,408 ac—— c:\windows\system32\corpol.dll
2010-03-09 07:09 430,080 a——- c:\windows\system32\vbscript.dll
2010-02-24 09:11 455,680 a——- c:\windows\system32\dllcache\mrxsmb.sys
2006-02-02 18:14 848 ac-sh— c:\windows\system32\KGyGaAvL.sys
============= FINISH: 22:35:33.85 ===============
We should add, for the record, that AOL "should" have been uninstalled. This was done by a computer repair person.