[Resolved] Trojen attacs and forced shutdowns

Lets try a different approach and see what bad guy is stopping it.




Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Under the Custom Scan box paste this in:
  netsvcs
  %SYSTEMDRIVE%\*.*
  %systemroot%\*. /mp /s
  CREATERESTOREPOINT
  %systemroot%\system32\*.dll /lockedfiles
  %systemroot%\Tasks\*.job /lockedfiles
  %systemroot%\System32\config\*.sav
  %systemroot%\system32\drivers\*.sys /90
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and include them in your next post.

Please include the following in your next post:

• OTL and Extras logs

ok, will do.

OTL has frozen as well?

You need to start in Safe Mode and run MBAM Restart your computer in Safe Mode. Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen. Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter. This can take several miniutes to load.

oooo my, will do.

Hi, did as you suggested. MBAM found 8 infections. I thought I was able to save the results in a folder but I see it not. Did the fix thing. After the reboot I tried running the OTL in regular mode it froze in the same place. I also ran MBAM it froze as well at the same file.

We'll keep trying

Go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As….
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

ok, will do. first i must reboot being that the MBAM is froze and I will not get the accept butten with kasper if the other program is active

ther's a thumbs can looking thing on my desctop?

ther's a thumbs can looking thing on my desctop?

That's because you are showing Hidden Files and Folders.
Leave it alone.

the update will take a while i would say

No Problem

kasper has started scan

Hi again, This is the result so far and it has been dormeant for some time now. The timer is running but it seems nothing else is? Scan statistics Objects scanned: 128251 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 08:51:26 Scanning in progress (77%) Select the area for scanning in the Scan section of the left window part. Last start: Status: Please wait, scanning can take some time depending upon the size of the area to scan. You can continue work with other browser windows. Scanning: ngdjctfu.sys Path: C:\WINDOWS\system32\drivers