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[Resolved] Kaspersky trojam = shutdown (please reopen) - part3

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Post #1
Please see my 2 previous posts on this topic (which were closed). My apologies as I am out of town during the week.
Per your prior request…….Below is the combofx scan results.
My computer is much quieter. Please let me know what next steps are needed.
Also, why did I have trojans and malware when I have Kaspersky full security suite installed? Shouldn't Kaspersky catch these?
Thanks.

ComboFix 10-05-15.01 - TamiH 05/15/2010 12:18:10.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.254.109 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

—– BITS: Possible infected sites —–

hxxp://eservicesupport.us.dell.com
.
((((((((((((((((((((((((( Files Created from 2010-04-15 to 2010-05-15 )))))))))))))))))))))))))))))))
.

2010-05-08 16:49 . 2010-05-08 16:49 ——– d—–w- c:\documents and settings\TamiH\Application Data\Malwarebytes
2010-05-08 16:49 . 2010-04-29 20:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-08 16:49 . 2010-05-08 16:49 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-05-08 16:49 . 2010-04-29 20:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-05-08 16:49 . 2010-05-08 16:49 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-05-08 16:42 . 2002-08-29 10:00 1677824 —-a-w- c:\windows\system32\dllcache\chsbrkr.dll
2010-05-08 16:42 . 2002-08-29 10:00 1677824 —-a-w- c:\windows\system32\chsbrkr.dll
2010-05-08 16:42 . 2002-08-29 10:00 838144 —-a-w- c:\windows\system32\dllcache\chtbrkr.dll
2010-05-08 16:42 . 2002-08-29 10:00 838144 —-a-w- c:\windows\system32\chtbrkr.dll
2010-05-08 16:42 . 2002-08-29 10:00 70656 —-a-w- c:\windows\system32\korwbrkr.dll
2010-05-08 16:42 . 2002-08-29 10:00 70656 —-a-w- c:\windows\system32\dllcache\korwbrkr.dll
2010-05-08 16:42 . 2002-08-29 10:00 98304 —-a-w- c:\windows\system32\msir3jp.dll
2010-05-08 16:42 . 2002-08-29 10:00 98304 —-a-w- c:\windows\system32\dllcache\msir3jp.dll
2010-05-08 16:42 . 2002-08-29 10:00 19456 —-a-w- c:\windows\system32\dllcache\agt0404.dll
2010-05-08 16:40 . 2002-08-29 10:00 57398 —-a-w- c:\windows\system32\dllcache\imjpdadm.exe
2010-05-08 16:40 . 2002-08-29 10:00 45109 —-a-w- c:\windows\system32\dllcache\imjpuex.exe
2010-05-08 16:40 . 2002-08-29 10:00 6656 —-a-w- c:\windows\system32\dllcache\c_is2022.dll
2010-05-08 16:40 . 2002-08-29 10:00 6656 —-a-w- c:\windows\system32\c_is2022.dll
2010-05-08 16:39 . 2001-08-18 03:36 8704 —-a-w- c:\windows\system32\kbdjpn.dll
2010-05-08 16:39 . 2001-08-18 03:36 8704 —-a-w- c:\windows\system32\dllcache\kbdjpn.dll
2010-05-08 16:39 . 2001-08-18 03:36 8192 —-a-w- c:\windows\system32\kbdkor.dll
2010-05-08 16:39 . 2001-08-18 03:36 8192 —-a-w- c:\windows\system32\dllcache\kbdkor.dll
2010-05-08 16:39 . 2001-08-17 19:55 6144 —-a-w- c:\windows\system32\kbd106.dll
2010-05-08 16:39 . 2001-08-17 19:55 6144 —-a-w- c:\windows\system32\kbd101c.dll
2010-05-08 16:39 . 2001-08-17 19:55 6144 —-a-w- c:\windows\system32\dllcache\kbd106.dll
2010-05-08 16:39 . 2001-08-17 19:55 6144 —-a-w- c:\windows\system32\dllcache\kbd101c.dll
2010-05-08 16:39 . 2001-08-17 19:55 5632 —-a-w- c:\windows\system32\kbd103.dll
2010-05-08 16:39 . 2001-08-17 19:55 5632 —-a-w- c:\windows\system32\dllcache\kbd103.dll
2010-05-08 16:39 . 2001-08-17 19:55 6144 —-a-w- c:\windows\system32\kbd101b.dll
2010-05-08 16:39 . 2001-08-17 19:55 6144 —-a-w- c:\windows\system32\dllcache\kbd101b.dll
2010-05-08 16:28 . 2010-05-08 16:28 ——– d—–w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2010-04-19 17:29 . 2010-04-19 17:29 33808 —-a-w- c:\windows\system32\drivers\klbg.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-15 17:35 . 2008-09-18 17:53 ——– d—–w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
2010-05-15 17:30 . 2008-09-18 17:53 393248 –sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-05-15 17:30 . 2008-09-18 17:53 30500 –sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-05-15 17:30 . 2008-09-18 17:53 161324 –sha-w- c:\windows\system32\drivers\fidbox.idx
2010-05-15 17:30 . 2008-09-18 17:53 11965216 –sha-w- c:\windows\system32\drivers\fidbox.dat
2010-05-15 14:43 . 2004-08-20 01:44 62560 —-a-w- c:\documents and settings\TamiH\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-07 01:09 . 2008-09-18 17:54 97549 —-a-w- c:\windows\system32\drivers\klick.dat
2010-05-07 01:09 . 2008-09-18 17:54 113933 —-a-w- c:\windows\system32\drivers\klin.dat
2010-04-19 17:28 . 2009-03-16 00:14 33808 —-a-w- c:\documents and settings\All Users\Application Data\Kaspersky Lab\AVP8\Data\Updater\Temporary Files\temporaryFolder\AutoPatches\kav8exec\8.0.0.454\klbg.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2004-07-19 306688]
"MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"zzzHPSETUP"="d:\setup.exe \RESET" [X]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2003-10-28 155648]
"MMTray"="c:\program files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe" [2004-04-19 131072]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-08-03 77824]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2004-08-03 26112]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd.exe" [2003-06-25 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-06-26 212992]
"AVP"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe" [2009-07-21 208616]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2003-7-7 233472]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
2003-08-29 10:59 122880 —-a-w- c:\windows\BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DadApp]
2004-03-04 16:36 211828 —-a-w- c:\program files\Dell\AccessDirect\DadApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet]
2004-03-05 01:59 487424 —-a-w- c:\program files\Dell\QuickSet\quickset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2004-04-11 16:43 53248 ——w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\H/PC Connection Agent]
2003-04-22 09:43 413775 —-a-w- c:\program files\Microsoft ActiveSync\WCESCOMM.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2003-10-27 23:56 118784 —-a-w- c:\windows\SYSTEM32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
2004-04-19 19:45 53248 —-a-w- c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2004-08-04 06:56 1667584 —-a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2004-04-12 01:15 290816 ——w- c:\program files\Dell\Media Experience\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2004-08-03 13:44 77824 —-a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2004-08-03 13:43 26112 —-a-w- c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2003-11-19 22:48 32881 —-a-w- c:\program files\Java\j2re1.4.2_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2003-08-15 17:37 618496 —-a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
2003-08-15 17:38 110592 —-a-w- c:\program files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\SYSTEM32\DRIVERS\klbg.sys [4/19/2010 12:29 PM 33808]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\SYSTEM32\DRIVERS\klfltdev.sys [3/13/2008 7:02 PM 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\SYSTEM32\DRIVERS\klim5.sys [4/30/2008 6:06 PM 24592]
.
Contents of the 'Scheduled Tasks' folder

2010-04-21 c:\windows\Tasks\HP DArC Task 2003-06-26 13:16ewlett-Packard2003-06-26 13:16p psc 1300 seriesA3652443A372B157BFD83129692C2C2475483DE7192927328.job
- c:\program files\HP\hpcoretech\comp\hpdarc.exe [2003-06-26 23:50]

2004-08-20 c:\windows\Tasks\ISP signup reminder 1.job
- c:\windows\System32\OOBE\OOBEBALN.EXE [2002-08-29 06:56]
.
.
——- Supplementary Scan ——-
.
mStart Page = hxxp://www.dell4me.com/myway
IE: Add to Banner Ad Blocker - c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
MSConfigStartUp-URLLSTCK - c:\program files\Norton Internet Security\UrlLstCk.exe
AddRemove-HijackThis - c:\documents and settings\TamiH\Local Settings\Temporary Internet Files\Content.IE5\QF0JF8L4\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-15 12:35
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\HP\hpcoretech\comp\hptskmgr.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2010-05-15 12:46:26 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-15 17:46

Pre-Run: 15,344,361,472 bytes free
Post-Run: 15,867,101,184 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - 56F5A1740ACEDF11A357873069F9CA23
Post #2

Also, why did I have trojans and malware when I have Kaspersky full security suite installed? Shouldn't Kaspersky catch these?

No 1 program will do it all. If there were, we wouldn't be need here.




Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


To be on the safe side, I would also change all my passwords.



Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.

  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #3
Okay, I completed the additional steps. Do I need to go back and hide the file extensions an hide the protected operating system files again since I unchecked those when I ran the initial tools? Thanks so much for your help!!
Post #4

Now type ComboFix /Uninstall in

That should have done that but if not,
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
check "Hide file extensions for known file types."
Under the "Hidden files" folder, un check "Show hidden files and folders."
check "Hide protected operating system files."
Click Apply, and then click OK.
Post #5
One more question….which firewall should I be using….the Windows firewall on my computer or the one with my Kaspersky security program? I currently have the Windows firewall off and have been using Kaspersky. Is this okay or should I use Windows instead and turn off Kaspersky firewall?

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