Lets see if those files are actually present on your system.
Boot to recovery console from the CD you created from rc.iso.
Type dir \windows\system32\ntoskrnl.exe and press Enter. The response should be something like this:
Volume in drive C has no label.
Volume Serial Number is E07F-2353
Directory of C:\windows\system32
02/17/2010 09:10 AM 2,189,952 ntoskrnl.exe
1 File(s) 2,189,952 bytes
Type dir \windows\system32\dllcache\ntoskrnl.exe and press Enter. Response should be something like:
Volume in drive C has no label.
Volume Serial Number is E07F-2353
Directory of C:\windows\system32\dllcache
02/17/2010 09:10 AM 2,189,952 ntoskrnl.exe
1 File(s) 2,189,952 bytes
Hi cld,
Can you confirm you have access to another computer that is capable of burning an iso image to a CD.
Do you have any usb storage devices such as a flashdrive? We may need on also.
Thanks
We see if we can access your computer and try to find a copy of the missing file. If we can access the computer we will have other option available if we can't find the file.
On the good computer create this notepad and save it to your usb device.
Open a new Notepad session
Click the Start button, click run
in the run box type notepad
click ok
In the notepad, Click "Format" and be certain that Word Wrap is not checked.
Copy and paste all the text in the code box below into the Notepad. Do Not copy the word CODE
/md5start
ntoskrnl.exe
/md5stop
In the notepad
Click File, Save as…, and set the Save in to your usb device
In the filename box, type (including quotation marks) as the filename: "look.txt"
Click save
Two programmes to download
First
ISOBurner this will allow you to burn OTLPE.iso to a CD and make it bootable. Just install the programme, from there on in it is fairly automatic. Instructions
Second
note: when saving this program make sure you save it with the save as file type set to all files and the file after it is downloaded is 292mb.
Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
When downloaded double click and this will then open ISOBurner to burn the file to CD
After the iso is finished burning, transfer both the CD and usb device to the problem computer.
Reboot your system using the boot CD you just created. Note : If you do not know how to set your computer to boot from CD follow the steps here
As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads
Please be patient as it is running from the cd and can be quiet slow. One of the first screens you will see is a confirmation it is booting from the cd. This will be followed by a screen saying starting Reatogo X PE. It may take awhile to load the necessary files. You should be presented with a light blue screen followed shorty by a Reatogo desktop. It will have what looks like a Swiss Army knife and some icons on it.
On the desktop, please locate OTLPE
Double-click on the OTLPE icon.
When asked "Do you wish to load the remote registry", select Yes
When asked "Do you wish to load remote user profile(s) for scanning", select Yes
Ensure the box "Automatically Load All Remaining Users" is checked and press OK
OTL should now start. Change the following settings
Change Standard Registry to All
Open your usb device and locate the file you saved there (look.txt)
In the window under Custom Scans/Fixes copy and paste the contents of look.txt
Press Run Scan to start the scan.
When finished, the file will be saved in drive C:\OTL.txt
Copy this file to your USB drive.
To copy the file, Right click the file and select send to : select the USB drive.
Confirm that it has copied to the USB drive by selecting it
Please post the contents of the C:\OTL.txt file in your reply.
hi Oldman960
i downloaded everything as instructed and booted up the bad PC &….when i double clicked the OTLPE i didnt get anything about the remote registry or anything like that so i just clicked ok and recieved a message that said
NO WINDOWS INSTALLATION FOUND
that does not sound very good.
I DO REALIZE that i should NOT use these programs WITHOUT guidance & i WOULD NOT allow a program to run unless told to do so. that being said i saw that i was able to access documents because the window that opened had "my computer" etc (not sure about my programs, videos and such, but my pics were there) when i seached. there do seem to be some interesting tools available UNDELETE +, 7ZIP and a couple of things for the disk. are ANY of those safe to use unguided in the future? like maybe if i deleted something by accident, or wanted to zip something, maybe theres an instructional manual?
one thing that i did open, but did NOT allow to run was the Magical Jelly keyfinder and the interesting thing is that the "do you want to load the remote registry" question DID come up. i didnt allow it to do anything for the above stated reasons though.
Hi
You shouldn't play with any of the tools. Accidental changes to your system may be made without you knowing. It's extremely difficult to recover from something like that.
You should be able to access all of your personal data and move it to a usb drive just in case this comes to a reformat.
Were you asked for a location of your Windows install?
What operating system including service pack is the good computer and what service pack is on the sick one?
Thanks
I've uploaded a copy of ntoskrnl.exe from my XP Pro + SP3 + all updates to my Windows Live account as ntoskrnl.zip.
Oldman960 will provide instructions on what to do with it, though I suspect there is more wrong here than just that file. Would really like to be proved wrong though.
Oldman960
the good computer is running xp pro service pack 3. i have a total of 25, maybe 30g of usb drive space so i will have to see if theres some free online storage because i would definitely need more than that.
no when i ran OTLPE it only said "NO WINDOWS INSTALLATION FOUND" it didnt ask for a place.
the sick pc has xp home service pack 2. i hope that i dont have o reformat, i have some really great programs that i got from Give Away of the Day, which is a sight that gives away a full program each day (sometimes it is "lite" version but its usually not).
Ztruker thank you and i suspect the same. i more than anyone hope to be poven wrong as well.
hi oldman960,
question..from what i understand data isnt actually really "erased" even when a drive is formatted, is this true? i believe that there are ways (programs) to recover this deleted data, am i correct?
i guess i'd be willing to try that, but what could the possible consequences be? is it possible to get a copy of that file from SP2?
and lastly, it said NO WINDOWS INSTALLATION FOUND, wouldnt that mean that its no longer installed? or is the fact that certain things can still be run on it and the fact that my pics, programs (not sure if it was all of them) are still there reason to believe otherwise?
I'm not sure why OTL couldn't find the windows directory, I plan on asking the author.
question..from what i understand data isnt actually really "erased" even when a drive is formatted, is this true? i believe that there are ways (programs) to recover this deleted data, am i correct?
If you have the cash it may be possible to recover some of it.
Keep in mind we are not in Windows when booting from he iso. We are sort of on the outside looking in.
It's easy enough to see if the windows folder is still on the computer and intact.
With the computer booted from the iso, double click "My Computer" When the window opens, click Folders at the top.
See if you can navigate to C:\Windows Click on it, you should see some folders and files in the right hand panel. Let me know what you find.
For online storage, have you considered Mozy? 4.95 per month unlimited.
