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Spyware / Malware / Virus Removal

[Resolved] Internet not working after Malware Infection (HijackThis)

8 min read

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Post #1
Hi guys,

Desperatly need some help here

2 nights ago i was infected with malware.
i have sinced removed all this
since i removed it all i have been upable to access the internet properly

(this is where it gets wierd)
when i open IE it tries to go to my hompage (google) but i get the "This page cannot be displayed" message
this also happends when i try to go to other websites like microsoft or hotmail.
weird thing is that i can log into Windows live messenger with no problems and certain sites that i had saved in my "links" folder also work. eg, netbank, paypal.

i have tried numerous scans and fixes but to no prevail
i have tried scans with CCleaner, Malwarebytes, Avast & Spybot. Malwarebytes anmd Avast have both picked up problems but have deleted or fixed them. i have re-scanned after this and they are no longer picking up any problems.
i have tried fixing winsock through both the command line and the windows fix app
i have also tried fixing the HOST files and using LSP fix but still no fix

last thing i did was repair windows using the installation cd but still nothing.

i am at the point where i think i am going to have to reformat and start again but i would like to avoid this if possible.

here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:39:35 AM, on 5/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers…vex-2.2.5.3.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-27-0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - https://register.creative.com/register/OCXs…ClientNoMFC.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photo…ol/MSNPUpld.cab
O20 - AppInit_DLLs: C:\PROGRA~1\GOOGLE\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

–
End of file - 8171 bytes


PLEASE PLEASE PLEASE SOMEONE HELP!! I AM VER VERY DESPERATE!!!

Thanks guys,
Post #2
[external image: Posted Image]

TeaTimer is very good at protection and whatever you removed my have caused some issues with it.

1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Spybot - Search & Destroy

Reboot and let me know if the internet now works
Post #3
ok i removed Spybot but no changes. i was advised by another tech to remove a certain HijackThis entry and change my proxy settings which has pretty much worked. i can now get to websites that i could not before and all my apps are accessing the internet fine. my only problem now is that i canno get on to the Microsoft Update site. i CAN however get to www.microsoft.com and i can navagate around fine. but as soon as i try to go to the update site i get the "This page cannot be displayed" message again. ive tried navigating through the microsoft site aswell as using the link in the start menu, neither works. any ideas??
Post #4
Issues with getting Windows Updates.

This is a free service and toll-free call.

1-866-PCSAFETY
or
[removed]
It is available 24 hours a day for the U.S. and Canada.

For support outside the United States and Canada, please contact your Microsoft Help and Support worldwide. Go to this page and choose your region from the box in the upper right corner: http://support.microsoft.com/?pr=SecurityHome
Post #5
the link did not provide any support for my issue it just explained how it all works i know how it works, i need it to be fixed. any ideas?
Post #8
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #9
ok i followed your instructions and here is my log

ComboFix 10-05-10.05 - Richard Seeney 05/12/2010 11:15:44.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2047.1573 [GMT 10:00]
Running from: I:\ComboFix.exe
AV: avast! antivirus 4.8.1368 [VPS 100511-1] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Downloaded Program Files\ODCTOOLS

Infected copy of c:\windows\system32\drivers\omci.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((( Files Created from 2010-04-12 to 2010-05-12 )))))))))))))))))))))))))))))))
.

2010-05-11 17:09 . 2010-05-11 17:09 ——– d—–w- c:\program files\MSXML 6.0
2010-05-11 06:44 . 2008-06-13 13:10 272128 -c—-w- c:\windows\system32\dllcache\bthport.sys
2010-05-11 01:59 . 2010-02-16 13:17 2137088 -c—-w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-05-11 01:59 . 2010-02-16 13:19 2181376 -c—-w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-05-11 01:59 . 2010-02-16 12:39 2058368 -c—-w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-05-11 01:59 . 2010-02-16 12:39 2016768 -c—-w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-05-11 01:33 . 2010-05-11 01:33 388096 —-a-r- c:\documents and settings\Richard Seeney\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-05-10 23:44 . 2010-05-11 23:39 ——– d—–w- c:\program files\Spybot - Search & Destroy
2010-05-10 23:44 . 2010-05-11 23:36 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-05-10 23:21 . 2010-05-10 23:21 ——– d—–w- c:\program files\CCleaner
2010-05-10 11:17 . 2010-05-10 11:17 ——– d—–w- c:\program files\CONEXANT
2010-05-10 11:12 . 2004-08-11 22:44 234496 —-a-w- c:\windows\system32\drivers\iwca.sys
2010-05-10 11:12 . 2010-05-10 11:12 17801 —-a-w- c:\windows\system32\drivers\AegisP.sys
2010-05-10 11:02 . 2010-05-10 11:02 ——– d-s—w- c:\documents and settings\NetworkService\UserData
2010-05-10 10:09 . 2001-08-17 12:36 38912 -c–a-w- c:\windows\system32\dllcache\EXCH_ntfsdrv.dll
2010-05-10 10:08 . 2004-08-04 12:00 10096640 -c–a-w- c:\windows\system32\dllcache\hwxcht.dll
2010-05-10 10:07 . 2004-08-04 12:00 19456 -c–a-w- c:\windows\system32\dllcache\agt040d.dll
2010-05-10 10:04 . 2004-08-04 12:00 16384 -c–a-w- c:\windows\system32\dllcache\isignup.exe
2010-05-10 10:03 . 2004-08-04 12:00 32768 -c–a-w- c:\windows\system32\dllcache\icwdl.dll
2010-05-10 10:03 . 2004-08-04 12:00 86016 -c–a-w- c:\windows\system32\dllcache\icwconn2.exe
2010-05-10 10:03 . 2004-08-04 12:00 214528 -c–a-w- c:\windows\system32\dllcache\icwconn1.exe
2010-05-10 10:03 . 2004-08-04 12:00 20480 -c–a-w- c:\windows\system32\dllcache\inetwiz.exe
2010-05-10 09:45 . 2004-08-04 12:00 24661 -c–a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-05-10 09:45 . 2004-08-04 12:00 24661 —-a-w- c:\windows\system32\spxcoins.dll
2010-05-10 09:45 . 2004-08-04 12:00 13312 -c–a-w- c:\windows\system32\dllcache\irclass.dll
2010-05-10 09:45 . 2004-08-04 12:00 13312 —-a-w- c:\windows\system32\irclass.dll
2010-05-10 08:35 . 2010-05-10 08:35 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-05-10 08:35 . 2010-05-10 08:35 664 —-a-w- c:\windows\system32\d3d9caps.dat
2010-05-09 12:39 . 2010-04-29 05:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-09 12:39 . 2010-05-09 12:39 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-05-09 12:39 . 2010-04-29 05:39 20952 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-05-09 12:27 . 2010-05-09 12:58 ——– d—–w- c:\documents and settings\Richard Seeney\Local Settings\Application Data\xvxtbebkj
2010-05-09 04:45 . 2010-05-09 04:45 ——– d—–w- c:\documents and settings\Richard Seeney\Local Settings\Application Data\Scansoft
2010-05-09 03:50 . 2010-05-09 03:50 50 —-a-w- c:\windows\system32\bridf08b.dat
2010-05-09 03:50 . 2009-01-18 23:29 57344 —-a-w- c:\windows\system32\brprtink.dll
2010-05-09 03:49 . 2008-09-15 07:02 1530880 —-a-w- c:\windows\system32\BrWia08b.dll
2010-05-09 03:49 . 2008-08-27 08:50 51712 —-a-w- c:\windows\system32\BrUsi08b.dll
2010-05-09 03:49 . 2009-01-15 09:20 3072 —-a-w- c:\windows\system32\BrDctF2S.dll
2010-05-09 03:49 . 2007-12-13 12:16 73728 —-a-w- c:\windows\system32\BrDctF2.dll
2010-05-09 03:49 . 2007-12-13 12:16 5120 —-a-w- c:\windows\system32\BrDctF2L.dll
2010-05-09 03:49 . 2006-12-28 03:39 176128 —-a-w- c:\windows\system32\BroSNMP.dll
2010-05-09 03:48 . 2010-05-09 03:48 ——– d—–w- c:\documents and settings\Richard Seeney\Application Data\InstallShield
2010-05-09 03:47 . 2010-05-09 03:47 ——– d—–w- c:\program files\Nuance

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-11 13:28 . 2008-11-20 02:42 ——– d—–w- c:\program files\SpeedFan
2010-05-10 20:38 . 2008-04-03 09:30 88134 —-a-w- c:\windows\system32\nvModes.dat
2010-05-10 10:02 . 2008-04-03 08:52 22720 —-a-w- c:\windows\system32\emptyregdb.dat
2010-05-09 12:30 . 2008-04-04 06:46 ——– d—–w- c:\documents and settings\Richard Seeney\Application Data\uTorrent
2010-05-09 10:45 . 2008-04-03 11:38 44656 —-a-w- c:\documents and settings\Richard Seeney\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-09 10:37 . 2008-04-03 11:48 ——– d—–w- c:\program files\VMware
2010-05-09 10:36 . 2008-04-03 11:49 ——– d—–w- c:\documents and settings\All Users\Application Data\VMware
2010-05-09 10:29 . 2008-11-10 01:19 ——– d—–w- c:\program files\Brother
2010-05-09 10:29 . 2008-04-03 09:03 ——– d—–w- c:\program files\Common Files\InstallShield
2010-05-09 03:49 . 2008-04-03 09:04 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-04-28 13:22 . 2008-04-04 06:46 ——– d—–w- c:\program files\uTorrent
2010-04-18 12:32 . 2008-04-03 11:47 ——– d—–w- c:\program files\TuneUp Utilities 2008
2010-04-14 17:06 . 2009-01-10 05:03 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-02-27 09:07 . 2010-02-27 09:07 120320 —-a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2010-02-16 13:19 . 2004-08-04 12:00 2181376 —-a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 12:39 . 2004-08-03 22:59 2058368 —-a-w- c:\windows\system32\ntkrnlpa.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-09-08 7118848]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-04-21 30192]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2005-09-01 684032]
"nwiz"="nwiz.exe" [2005-09-08 1519616]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-07-22 401408]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-07-22 385024]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-04 44544]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2005-07-22 12:46 110592 —-a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Calendar Sync.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Google Calendar Sync.lnk
backup=c:\windows\pss\Google Calendar Sync.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-03-24 18:17 952768 —-a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-04-04 05:42 36272 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\H2O]
2005-10-22 14:00 385024 —-a-w- c:\program files\Syncrosoft\POS\H2O\cledx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-12-14 03:21 136600 —-a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
2007-08-30 06:43 4670704 —-a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"ctfmon.exe"=c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"nwiz"=nwiz.exe /installquiet
"NSLauncher"=c:\program files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\WINDOWS\\Soulstorm.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Common Files\\Nokia\\Service Layer\\A\\nsl_host_process.exe"=
"c:\\Program Files\\Nokia\\Nokia Software Updater\\nsu_ui_client.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [4/3/2008 9:42 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [4/3/2008 9:42 PM 20560]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [4/18/2008 5:44 PM 33792]
S3 EL3C574;3Com-3C574-TX_Fast_EtherLink_PC_Card Device Driver;c:\windows\system32\DRIVERS\el574nd4.sys –> c:\windows\system32\DRIVERS\el574nd4.sys [?]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [1/10/2009 2:40 PM 30192]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [8/6/2009 6:54 PM 136704]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [8/6/2009 6:54 PM 8320]
.
Contents of the 'Scheduled Tasks' folder

2010-05-12 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 05:07]

2010-05-12 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-13 12:18]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: Send To &Bluetooth - c:\program files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} - hxxps://register.creative.com/register/OCXs/CtORWebClientNoMFC.cab
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-ControlCenter2 - c:\program files\Brother\ControlCenter2\brctrcen.exe
MSConfigStartUp-SetDefPrt - c:\program files\Brother\Brmfl05a\BrStDvPt.exe
MSConfigStartUp-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-12 11:24
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(580)
c:\program files\Intel\Wireless\Bin\LgNotify.dll

- - - - - - - > 'explorer.exe'(2632)
c:\windows\system32\wpdshext.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\system32\Audiodev.dll
c:\windows\system32\WMVCore.DLL
c:\windows\system32\DRMClien.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\btncopy.dll
c:\windows\system32\PortableDeviceTypes.dll
.
———————— Other Running Processes ————————
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\windows\system32\brss01a.exe
c:\program files\Dell\Bluetooth Software\bin\btwdins.exe
c:\program files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\RealVNC\VNC4\WinVNC4.exe
c:\windows\system32\MsPMSPSv.exe
c:\program files\Alwil Software\Avast4\ashMaiSv.exe
c:\program files\Alwil Software\Avast4\ashWebSv.exe
c:\progra~1\Intel\Wireless\Bin\1XConfig.exe
c:\program files\Apoint\Apntex.exe
.
**************************************************************************
.
Completion time: 2010-05-12 11:30:02 - machine was rebooted
ComboFix-quarantined-files.txt 2010-05-12 01:30

Pre-Run: 5,178,273,792 bytes free
Post-Run: 5,122,580,480 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=4 Sets=1,2,3,4
- - End Of File - - 4D5F0A4E21E1DA3128E97AC04D0636AE


ok well looks like everything is now working fine :-D
i can get onto the windows update website and it appears to be scanning and working correctly

i am attempting to update my system now and will let you know how it goes

thank you very much for your help
Post #10
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


To be on the safe side, I would also change all my passwords.



Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.

  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #11
"windows cannot find 'ComboFix'. Make sure you typed the name correct, and then try again. etc…….." is the message i get when trying to uninstall
Post #13
done and done thank you ok now everything has been updated, i have performed a bunch of cleans to get rid of install files and i have restarted several times, but i must say my system is running alot slower than it used to any ideas on why this might be?
Post #14
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve performance.
Post #15
thank you for the suggestion but i have already done that i continuously monitor my startup using msconfig and TuneUp Utilities. i have uninstalled all the programs that i have used since the infection, except malware bytes. but that is not running. i also cleaned all the temp folders and windows install and update temp folders and i know it is not that. i have also used the registry cleaner and defrager from TuneUp Utilities after all this there was improved performance but it just doenst seem to be up to the same speed and performace that it was at before the infection

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