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[Closed] BOO/Sinowal.A on IBM ThinkPad

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Hello again techs. According to the latest Avira scan I have BOO/Sinowal.A on my IBM ThinkPad running XP Pro. A HiJack This! logfile and Avira logfile are below. Can you please assist? Thank you!
paultpa



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:40:18 PM, on 5/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\tp4mon.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
c:\program files\avira\antivir desktop\avcenter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Avira\AntiVir Desktop\avscan.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www-307.ibm.com/pc/support/site.wss/MIGR-50513.html
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1246910186109
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

–
End of file - 8143 bytes




Avira AntiVir Personal
Report file date: Sunday, May 09, 2010 12:42

Scanning for 2081209 virus strains and unwanted programs.

The program is running as an unrestricted full version.
Online services are available:

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : IBM-G41

Version information:
BUILD.DAT : 10.0.0.567 32097 Bytes 4/19/2010 15:07:00
AVSCAN.EXE : 10.0.3.0 433832 Bytes 4/25/2010 02:02:27
AVSCAN.DLL : 10.0.3.0 46440 Bytes 4/25/2010 02:02:27
LUKE.DLL : 10.0.2.3 104296 Bytes 3/7/2010 22:33:04
LUKERES.DLL : 10.0.0.1 12648 Bytes 2/11/2010 03:40:49
VBASE000.VDF : 7.10.0.0 19875328 Bytes 11/6/2009 13:05:36
VBASE001.VDF : 7.10.1.0 1372672 Bytes 11/19/2009 23:27:49
VBASE002.VDF : 7.10.3.1 3143680 Bytes 1/20/2010 21:37:42
VBASE003.VDF : 7.10.3.75 996864 Bytes 1/26/2010 20:37:42
VBASE004.VDF : 7.10.4.203 1579008 Bytes 3/5/2010 15:29:03
VBASE005.VDF : 7.10.6.82 2494464 Bytes 4/15/2010 02:02:26
VBASE006.VDF : 7.10.6.83 2048 Bytes 4/15/2010 02:02:26
VBASE007.VDF : 7.10.6.84 2048 Bytes 4/15/2010 02:02:26
VBASE008.VDF : 7.10.6.85 2048 Bytes 4/15/2010 02:02:26
VBASE009.VDF : 7.10.6.86 2048 Bytes 4/15/2010 02:02:26
VBASE010.VDF : 7.10.6.87 2048 Bytes 4/15/2010 02:02:26
VBASE011.VDF : 7.10.6.88 2048 Bytes 4/15/2010 02:02:26
VBASE012.VDF : 7.10.6.89 2048 Bytes 4/15/2010 02:02:26
VBASE013.VDF : 7.10.6.90 2048 Bytes 4/15/2010 02:02:26
VBASE014.VDF : 7.10.6.123 126464 Bytes 4/19/2010 02:02:26
VBASE015.VDF : 7.10.6.152 123392 Bytes 4/21/2010 02:02:26
VBASE016.VDF : 7.10.6.178 122880 Bytes 4/22/2010 02:02:26
VBASE017.VDF : 7.10.6.206 120320 Bytes 4/26/2010 01:23:22
VBASE018.VDF : 7.10.6.232 99328 Bytes 4/28/2010 01:23:23
VBASE019.VDF : 7.10.7.2 155648 Bytes 4/30/2010 01:23:39
VBASE020.VDF : 7.10.7.26 119808 Bytes 5/4/2010 19:35:42
VBASE021.VDF : 7.10.7.51 118272 Bytes 5/6/2010 19:35:44
VBASE022.VDF : 7.10.7.52 2048 Bytes 5/6/2010 19:35:44
VBASE023.VDF : 7.10.7.53 2048 Bytes 5/6/2010 19:35:44
VBASE024.VDF : 7.10.7.54 2048 Bytes 5/6/2010 19:35:44
VBASE025.VDF : 7.10.7.55 2048 Bytes 5/6/2010 19:35:44
VBASE026.VDF : 7.10.7.56 2048 Bytes 5/6/2010 19:35:44
VBASE027.VDF : 7.10.7.57 2048 Bytes 5/6/2010 19:35:45
VBASE028.VDF : 7.10.7.58 2048 Bytes 5/6/2010 19:35:45
VBASE029.VDF : 7.10.7.59 2048 Bytes 5/6/2010 19:35:45
VBASE030.VDF : 7.10.7.60 2048 Bytes 5/6/2010 19:35:45
VBASE031.VDF : 7.10.7.66 70656 Bytes 5/7/2010 15:59:52
Engineversion : 8.2.1.236
AEVDF.DLL : 8.1.2.0 106868 Bytes 4/25/2010 02:02:27
AESCRIPT.DLL : 8.1.3.28 1298810 Bytes 5/6/2010 19:36:01
AESCN.DLL : 8.1.5.0 127347 Bytes 2/25/2010 22:38:41
AESBX.DLL : 8.1.3.1 254324 Bytes 4/25/2010 02:02:27
AERDL.DLL : 8.1.4.6 541043 Bytes 4/25/2010 02:02:26
AEPACK.DLL : 8.2.1.1 426358 Bytes 4/10/2010 16:27:24
AEOFFICE.DLL : 8.1.0.41 201083 Bytes 3/17/2010 15:09:46
AEHEUR.DLL : 8.1.1.27 2670967 Bytes 5/6/2010 19:35:58
AEHELP.DLL : 8.1.11.3 242039 Bytes 4/10/2010 16:27:12
AEGEN.DLL : 8.1.3.7 373106 Bytes 4/25/2010 02:02:26
AEEMU.DLL : 8.1.2.0 393588 Bytes 4/25/2010 02:02:26
AECORE.DLL : 8.1.15.1 192886 Bytes 5/6/2010 19:35:47
AEBB.DLL : 8.1.1.0 53618 Bytes 4/25/2010 02:02:26
AVWINLL.DLL : 10.0.0.0 19304 Bytes 1/14/2010 16:03:38
AVPREF.DLL : 10.0.0.0 44904 Bytes 1/14/2010 16:03:35
AVREP.DLL : 10.0.0.8 62209 Bytes 2/18/2010 20:47:40
AVREG.DLL : 10.0.3.0 53096 Bytes 4/25/2010 02:02:28
AVSCPLR.DLL : 10.0.3.0 83816 Bytes 4/25/2010 02:02:28
AVARKT.DLL : 10.0.0.14 227176 Bytes 4/25/2010 02:02:27
AVEVTLOG.DLL : 10.0.0.8 203112 Bytes 1/26/2010 13:53:30
SQLITE3.DLL : 3.6.19.0 355688 Bytes 1/28/2010 16:57:58
AVSMTP.DLL : 10.0.0.17 63848 Bytes 3/16/2010 19:38:56
NETNT.DLL : 10.0.0.0 11624 Bytes 2/19/2010 18:41:00
RCIMAGE.DLL : 10.0.0.26 2550120 Bytes 1/28/2010 17:10:20
RCTEXT.DLL : 10.0.53.0 97128 Bytes 4/25/2010 02:02:26

Configuration settings for the scan:
Jobname………………………..: Complete system scan
Configuration file………………: c:\program files\avira\antivir desktop\sysscan.avp
Logging………………………..: low
Primary action………………….: interactive
Secondary action………………..: ignore
Scan master boot sector………….: on
Scan boot sector………………..: on
Boot sectors……………………: C:,
Process scan……………………: on
Extended process scan……………: on
Scan registry…………………..: on
Search for rootkits……………..: on
Integrity checking of system files..: off
Scan all files………………….: All files
Scan archives…………………..: on
Recursion depth…………………: 20
Smart extensions………………..: on
Macro heuristic…………………: on
File heuristic………………….: medium

Start of the scan: Sunday, May 09, 2010 12:42

Starting search for hidden objects.
c:\windows\system32\ntmsdata\ntmsjrnl
c:\WINDOWS\system32\NtmsData
[NOTE] The file is not visible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NtmsSvc\Config\Standalone\drivelist
[NOTE] The registry entry is invisible.

The scan of running processes will be started
Scan process 'rsmsink.exe' - '29' Module(s) have been scanned
Scan process 'msdtc.exe' - '40' Module(s) have been scanned
Scan process 'dllhost.exe' - '59' Module(s) have been scanned
Scan process 'dllhost.exe' - '45' Module(s) have been scanned
Scan process 'vssvc.exe' - '48' Module(s) have been scanned
Scan process 'avscan.exe' - '70' Module(s) have been scanned
Scan process 'jucheck.exe' - '50' Module(s) have been scanned
Scan process 'hpqbam08.exe' - '27' Module(s) have been scanned
Scan process 'hpqSTE08.exe' - '55' Module(s) have been scanned
Scan process 'svchost.exe' - '34' Module(s) have been scanned
Scan process 'alg.exe' - '33' Module(s) have been scanned
Scan process 'avcenter.exe' - '62' Module(s) have been scanned
Scan process 'ONENOTEM.EXE' - '20' Module(s) have been scanned
Scan process 'hpqtra08.exe' - '65' Module(s) have been scanned
Scan process 'DLG.exe' - '23' Module(s) have been scanned
Scan process 'ctfmon.exe' - '25' Module(s) have been scanned
Scan process 'avgnt.exe' - '52' Module(s) have been scanned
Scan process 'AdobeARM.exe' - '60' Module(s) have been scanned
Scan process 'avgtray.exe' - '32' Module(s) have been scanned
Scan process 'HPWuSchd2.exe' - '18' Module(s) have been scanned
Scan process 'jusched.exe' - '38' Module(s) have been scanned
Scan process 'TpScrex.exe' - '20' Module(s) have been scanned
Scan process 'TPONSCR.exe' - '19' Module(s) have been scanned
Scan process 'GrooveMonitor.exe' - '43' Module(s) have been scanned
Scan process 'TPHKMGR.exe' - '43' Module(s) have been scanned
Scan process 'rundll32.exe' - '32' Module(s) have been scanned
Scan process 'hkcmd.exe' - '27' Module(s) have been scanned
Scan process 'igfxtray.exe' - '30' Module(s) have been scanned
Scan process 'tp4mon.exe' - '22' Module(s) have been scanned
Scan process 'avgnsx.exe' - '29' Module(s) have been scanned
Scan process 'svchost.exe' - '39' Module(s) have been scanned
Scan process 'svchost.exe' - '30' Module(s) have been scanned
Scan process 'svchost.exe' - '30' Module(s) have been scanned
Scan process 'jqs.exe' - '33' Module(s) have been scanned
Scan process 'svchost.exe' - '42' Module(s) have been scanned
Scan process 'avshadow.exe' - '26' Module(s) have been scanned
Scan process 'avgwdsvc.exe' - '41' Module(s) have been scanned
Scan process 'avguard.exe' - '53' Module(s) have been scanned
Scan process 'Explorer.EXE' - '108' Module(s) have been scanned
Scan process 'acs.exe' - '83' Module(s) have been scanned
Scan process 'svchost.exe' - '34' Module(s) have been scanned
Scan process 'sched.exe' - '45' Module(s) have been scanned
Scan process 'spoolsv.exe' - '56' Module(s) have been scanned
Scan process 'avgcsrvx.exe' - '12' Module(s) have been scanned
Scan process 'avgrsx.exe' - '10' Module(s) have been scanned
Scan process 'avgchsvx.exe' - '16' Module(s) have been scanned
Scan process 'svchost.exe' - '48' Module(s) have been scanned
Scan process 'svchost.exe' - '32' Module(s) have been scanned
Scan process 'svchost.exe' - '170' Module(s) have been scanned
Scan process 'svchost.exe' - '39' Module(s) have been scanned
Scan process 'svchost.exe' - '52' Module(s) have been scanned
Scan process 'ibmpmsvc.exe' - '11' Module(s) have been scanned
Scan process 'lsass.exe' - '58' Module(s) have been scanned
Scan process 'services.exe' - '27' Module(s) have been scanned
Scan process 'winlogon.exe' - '69' Module(s) have been scanned
Scan process 'csrss.exe' - '12' Module(s) have been scanned
Scan process 'smss.exe' - '2' Module(s) have been scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[DETECTION] Contains code of the BOO/Sinowal.A boot sector virus
[NOTE] The boot sector was not written!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan executable files (registry).

The registry was scanned ( '403' files ).


Starting the file scan:

Begin scan in 'C:\'


End of the scan: Sunday, May 09, 2010 13:30
Used time: 48:21 Minute(s)

The scan has been done completely.

3345 Scanned directories
160704 Files were scanned
1 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
0 Files cannot be scanned
160704 Files not concerned
1209 Archives were scanned
0 Warnings
1 Notes
290220 Objects were scanned with rootkit scan
2 Hidden objects were found
Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1.Please do not run any other tool untill instructed to do so!
2.Please reply to this thread, do not start another!
3.Please tell me about any problems that have occurred during the fix.
4.Please tell me of any other symptoms you may be having as these can help also.
5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    [external image: Posted Image]
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Gmer

Download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO

    🖼Click to load external image (Posted Image)
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries


Note: Do not run any programs while Gmer is running.


information and logs:

In your next post I need the following

1.logs from DDS
2.log from GMER
3.let me know of any problems you may have had

Gringo
Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
Gringo, Keep this open, we have a problem here. I've been trying to give you wht you asked for since your first reply. When I run gmer it gets to a certain point in the scan then reboots. Below are the scans I can run for you . . . defogger then DDS. rsvp next steps. thx, paultpa defogger_disable by jpshortstuff (23.02.10.1) Log created at 18:21 on 12/05/2010 (Valued User) Checking for autostart values… HKCU\~\Run values retrieved. HKLM\~\Run values retrieved. Checking for services/drivers… -=E.O.F=- DDS (Ver_10-03-17.01) - NTFSx86 Run by [removed] at 17:45:19.04 on Sun 05/09/2010 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.363 [GMT -4:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7} ============== Running Processes =============== C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe svchost.exe C:\WINDOWS\system32\acs.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\Avira\AntiVir Desktop\avshadow.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\AVG\AVG9\avgnsx.exe C:\WINDOWS\system32\tp4mon.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Paul\Local Settings\Temporary Internet Files\Content.IE5\7ZNUOS6Y\dds[1].scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.cnn.com/ uInternet Connection Wizard,ShellNext = hxxp://www-307.ibm.com/pc/support/site.wss/MIGR-50513.html uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [TrackPointSrv] tp4mon.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [BMMLREF] c:\program files\thinkpad\utilities\BMMLREF.EXE mRun: [BMMMONWND] rundll32.exe c:\progra~1\thinkpad\utilit~1\BatInfEx.dll,BMMAutonomicMonitor mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [NWEReboot] mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min StartupFolder: c:\docume~1\paul\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1246910186109 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxsrvc.dll Notify: tpfnf2 - notifyf2.dll Notify: tphotkey - tphklock.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL ============= SERVICES / DRIVERS =============== R1 ASMBATT;ASMBATT;c:\windows\system32\drivers\ASMBATT.SYS [2009-7-6 4992] R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-4-10 11608] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-30 216200] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-30 29512] R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-30 242896] R1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [2009-7-6 16384] R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-4-10 135336] R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-4-10 267432] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-14 308064] R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-7-7 60936] =============== Created Last 30 ================ 2010-05-09 21:40:01 0 —-a-w- c:\documents and settings\paul\defogger_reenable 2010-05-09 17:39:23 0 d—–w- c:\program files\Trend Micro 2010-05-06 17:37:56 0 d—–w- c:\windows\system32\NtmsData 2010-05-06 17:36:41 0 d—–w- c:\docume~1\paul\applic~1\Avira 2010-04-10 16:17:09 0 d—–w- c:\program files\Avira 2010-04-10 16:17:09 0 d—–w- c:\docume~1\alluse~1\applic~1\Avira 2010-04-10 15:35:47 103720 —-a-w- c:\documents and settings\paul\GoToAssistDownloadHelper.exe ==================== Find3M ==================== 2010-04-29 19:39:38 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys 2010-04-29 19:39:26 20952 —-a-w- c:\windows\system32\drivers\mbam.sys 2010-04-25 13:01:50 242896 —-a-w- c:\windows\system32\drivers\avgtdix.sys 2010-03-14 22:43:18 12464 —-a-w- c:\windows\system32\avgrsstx.dll 2010-03-14 22:43:05 216200 —-a-w- c:\windows\system32\drivers\avgldx86.sys 2010-03-10 06:15:52 420352 —-a-w- c:\windows\system32\vbscript.dll 2010-02-25 06:24:37 916480 —-a-w- c:\windows\system32\wininet.dll 2010-02-16 14:08:49 2146304 —-a-w- c:\windows\system32\ntoskrnl.exe 2010-02-16 13:25:04 2024448 —-a-w- c:\windows\system32\ntkrnlpa.exe 2010-02-12 04:33:11 100864 —-a-w- c:\windows\system32\6to4svc.dll ============= FINISH: 17:45:52.03 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_10-03-17.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 7/6/2009 3:04:18 PM System Uptime: 5/9/2010 11:56:37 AM (6 hours ago) Motherboard: IBM | | 28865TU Processor: Mobile Intel® Pentium® 4 CPU 3.06GHz | None | 2625/400mhz ==== Disk Partitions ========================= A: is Removable C: is FIXED (NTFS) - 37 GiB total, 25.759 GiB free. D: is CDROM () G: is Removable ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP64: 2/8/2010 10:33:31 PM - System Checkpoint RP65: 2/9/2010 11:44:08 PM - System Checkpoint RP66: 2/10/2010 8:26:25 PM - Software Distribution Service 3.0 RP67: 2/11/2010 10:36:22 PM - System Checkpoint RP68: 2/14/2010 9:49:58 AM - System Checkpoint RP69: 2/15/2010 10:12:36 PM - System Checkpoint RP70: 2/17/2010 12:38:18 AM - System Checkpoint RP71: 2/18/2010 7:46:02 PM - System Checkpoint RP72: 2/19/2010 7:55:52 PM - System Checkpoint RP73: 2/23/2010 12:04:09 AM - System Checkpoint RP74: 2/24/2010 12:05:50 AM - System Checkpoint RP75: 2/24/2010 7:42:16 PM - Software Distribution Service 3.0 RP76: 2/25/2010 9:21:18 PM - System Checkpoint RP77: 2/26/2010 11:05:17 PM - System Checkpoint RP78: 3/1/2010 9:40:09 PM - System Checkpoint RP79: 3/3/2010 10:35:47 PM - System Checkpoint RP80: 3/7/2010 12:36:49 AM - System Checkpoint RP81: 3/11/2010 7:00:48 PM - System Checkpoint RP82: 3/12/2010 12:51:12 AM - Software Distribution Service 3.0 RP83: 3/12/2010 8:43:10 PM - Software Distribution Service 3.0 RP84: 3/14/2010 10:37:34 AM - System Checkpoint RP85: 3/14/2010 6:41:49 PM - Avg8 Update RP86: 3/14/2010 6:43:35 PM - Avg Update RP87: 3/15/2010 8:01:34 PM - System Checkpoint RP88: 3/16/2010 9:17:48 PM - Avg Update RP89: 3/18/2010 11:56:32 PM - System Checkpoint RP90: 3/20/2010 8:39:41 AM - System Checkpoint RP91: 3/21/2010 11:16:54 PM - System Checkpoint RP92: 3/25/2010 1:37:19 AM - System Checkpoint RP93: 3/27/2010 7:28:28 AM - System Checkpoint RP94: 3/28/2010 7:40:35 AM - System Checkpoint RP95: 3/29/2010 11:05:41 PM - System Checkpoint RP96: 3/31/2010 6:57:44 PM - Software Distribution Service 3.0 RP97: 4/1/2010 7:18:34 PM - Avg Update RP98: 4/1/2010 7:19:29 PM - Avg Update RP99: 4/2/2010 9:37:51 PM - System Checkpoint RP100: 4/4/2010 10:49:40 AM - System Checkpoint RP101: 4/6/2010 12:16:07 AM - System Checkpoint RP102: 4/7/2010 6:38:46 AM - System Checkpoint RP103: 4/7/2010 9:56:28 PM - Avg Update RP104: 4/9/2010 10:40:49 PM - System Checkpoint RP105: 4/10/2010 7:41:42 AM - Advanced Registry Optimizer 2010 - Before Installation RP106: 4/10/2010 7:43:22 AM - Advanced Registry Optimizer 2010 - Before Installation RP107: 4/10/2010 7:48:55 AM - ADVANCED REGISTRY OPTIMIZER 2010- FIRST RUN RP108: 4/10/2010 7:51:25 AM - Advanced Registry Optimizer 2010 Sat, Apr 10, 10 07:51 RP109: 4/11/2010 9:26:16 AM - System Checkpoint RP110: 4/12/2010 11:55:09 PM - System Checkpoint RP111: 4/14/2010 11:17:46 PM - System Checkpoint RP112: 4/15/2010 8:27:39 PM - Software Distribution Service 3.0 RP113: 4/16/2010 10:01:14 PM - System Checkpoint RP114: 4/18/2010 9:48:47 PM - System Checkpoint RP115: 4/20/2010 11:47:29 PM - System Checkpoint RP116: 4/23/2010 12:53:02 AM - System Checkpoint RP117: 4/25/2010 9:00:11 AM - Avg Update RP118: 4/25/2010 9:02:04 AM - Avg Update RP119: 4/27/2010 9:19:46 PM - System Checkpoint RP120: 4/29/2010 12:01:08 AM - System Checkpoint RP121: 4/30/2010 12:51:15 AM - System Checkpoint RP122: 5/1/2010 12:51:24 AM - System Checkpoint RP123: 5/2/2010 10:36:59 AM - System Checkpoint RP124: 5/4/2010 9:18:20 PM - System Checkpoint RP125: 5/5/2010 6:14:02 PM - Avg Update RP126: 5/8/2010 5:37:28 PM - System Checkpoint RP127: 5/9/2010 1:39:21 PM - Installed HiJackThis ==== Installed Programs ====================== 32 Bit HP CIO Components Installer Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Reader 9.3 AIO_Scan AVG Free 9.0 Avira AntiVir Personal - Free Antivirus Broadcom Gigabit Integrated Controller BufferChm Copy CustomerResearchQFolder Destination Component DeviceDiscovery DeviceManagementQFolder DJ_AIO_ProductContext DJ_AIO_Software DJ_AIO_Software_min eSupportQFolder F2100 F2100_doccd F2100_Help HiJackThis Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) HP Customer Participation Program 9.0 HP Deskjet All-In-One Software 9.0 HP Imaging Device Functions 9.0 HP Photosmart Essential 2.01 HP Photosmart Essential2.01 HP Solution Center 9.0 HP Update HPProductAssistant HPSSupply IBM ThinkPad Battery MaxiMiser and Power Management Features Intel® Extreme Graphics 2 Driver Java™ 6 Update 14 Malwarebytes' Anti-Malware Marines Workshop MarketResearch Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Software Update for Web Folders (English) 12 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nero 7 Premium PSSWCORE Scan Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB979402) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB980232) SolutionCenter SoundMAX Status ThinkPad 11a/b/g/n Wireless LAN Mini-PCI Express Adapter ThinkPad FullScreen Magnifier ThinkPad Hotkey Features Setup ThinkPad Integrated 56K Modem ThinkPad Power Management Driver Toolbox TrayApp UnloadSupport Update for Windows Internet Explorer 8 (KB971930) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VideoToolkit01 WebFldrs XP WebReg Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows XP Service Pack 3 ==== Event Viewer Messages From Past Week ======== 5/6/2010 1:38:05 PM, error: Removable Storage Service [111] - RSM could not load media in drive Drive 0 of library Verbatim STORE N GO USB Device. 5/6/2010 1:25:46 PM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting. 5/5/2010 8:11:03 PM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.3, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope. 5/2/2010 7:03:59 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCIIde 5/2/2010 7:00:31 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume. ==== End Of File ===========================
Hello

I will keep it open, but if you are haveing problems let me know and i will try to work around them.

I would like you to delete the Gmer you have now and download this version from here.

GMER:

I would like you to download this "special version of gmer." and save it to your desktop.

  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO, then use the following settings for a more complete scan..
🖼Click to load external image (Posted Image)
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • IAT/EAT
    • devices(don't miss this one) <–this one is different than the picture
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries

If Gmer runs then please give me the log and pass on the next step.

If Gmer still does not run and Only if it does not run please do the following.

I would like you to try and run Gmer in Safe mode to enter safe mode do the following.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

If Gmer does run to the end please send me the log in your next reply and If it still does not run please let me know and we will try something else

"information and logs"

  • In your next post I need the following

  • log from Gmer
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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