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Spyware / Malware / Virus Removal

[Resolved] Infected?

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
My computer has been acting strange and I was wondering if I may be infected with a virus……here is the hijackthis log.



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:51:11 PM, on 4/25/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\SYSTEM32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\s3trayp.exe
C:\Program Files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Windows\PixArt\PAC7311\Monitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: &UpdateCheck.dll - {A3A00434-C421-48D7-90BF-6E5CF741BA89} - C:\Windows\System32\UpdateExplorer.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe 1
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKLM\..\Run: [PAC7311_Monitor] C:\Windows\PixArt\PAC7311\Monitor.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Philips GoGear VIBE Device Manager.lnk = C:\Philips\GoGear VIBE Device Manager\GoGear_Vibe_DeviceManager.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Qwest Live - {1C1C3E7E-904E-4CDE-976B-E44DEC8C5356} - http://qwest.live.com (file missing) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{39A6719E-4EA5-4B3A-8241-192F3219C2C9}: NameServer = 192.168.0.1,205.171.3.25
O17 - HKLM\System\CS1\Services\Tcpip\..\{39A6719E-4EA5-4B3A-8241-192F3219C2C9}: NameServer = 192.168.0.1,205.171.3.25
O17 - HKLM\System\CS2\Services\Tcpip\..\{39A6719E-4EA5-4B3A-8241-192F3219C2C9}: NameServer = 192.168.0.1,205.171.3.25
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1cae070aa7f646e) (gupdate1cae070aa7f646e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

–
End of file - 7503 bytes
Post #2
[external image: Posted Image]
I see you have MBAM already. Run a scan and post the results

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")
Post #3
It says that there is no malicious software on my computer…………….. Malwarebytes' Anti-Malware 1.45 www.malwarebytes.org Database version: 4036 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18904 4/26/2010 4:53:10 PM mbam-log-2010-04-26 (16-53-10).txt Scan type: Quick scan Objects scanned: 103947 Time elapsed: 12 minute(s), 10 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #5 last edited
Well, a couple days ago there were commercials playing over my speakers…….and it has been really slow. I ran the malware thing and it found one infected file and I haven't heard anymore commercials but my computer is still really slow and my internet browsers keep crashing……I have tried internet explorer, firefox, safari, and google chrome and they just keep randomly crashing. I don't know if maybe my computer needs an update or what. I have an Everex computer…it only cost about $400 so I am not real confident about its quality. Sometimes it seems to run just fine and then other times it is really slow which is what made me think that maybe someone else was hacking into my computer and using my resources…..
Post #6
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #7
okay………so I downloaded combofix and ran it and as it was preparing a log the power went out. When the power came back on I tried to run it again so that I could get the log and it says that the file has been compromised may contain a virus…….so I removed the combofix file and redownloaded it and it says the same thing……..what do I do now?
Post #9
I did……..it wasn't the antivirus telling the file was infected……it was the file….it told me to download it again from www.bleepingcomputer.com
Post #10
Download Combofix from any of the links below but rename it to ABCD.exe before saving it to your desktop.

Link 1
Link 2 If using this link, Right Click and select Save As.


Double click on the ABCD.exe ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.
Post #11
ComboFix 10-04-26.05 - Matthew 04/27/2010 19:22:39.2.1 - x86
Running from: c:\users\[removed]\Desktop\ABCD.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
—- Previous Run ——-
.
c:\program files\Mozilla Firefox\components\npclntax.xpt
c:\users\Matthew\matthew .jpg
c:\windows\system32\Thumbs.db

.
((((((((((((((((((((((((( Files Created from 2010-03-28 to 2010-04-28 )))))))))))))))))))))))))))))))
.

2010-04-28 02:42 . 2010-04-28 02:42 ——– d—–w- c:\users\Matthew\AppData\Local\temp
2010-04-28 02:42 . 2010-04-28 02:42 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-04-23 08:42 . 2010-04-23 08:43 ——– d—–w- c:\program files\Safari
2010-04-23 03:43 . 2010-04-23 03:43 ——– d—–w- c:\users\Matthew\AppData\Roaming\Facebook
2010-04-20 10:20 . 2010-04-20 10:20 ——– d—–w- c:\users\Matthew\AppData\Local\Real
2010-04-20 10:17 . 2010-04-20 10:17 ——– d—–w- c:\program files\Common Files\xing shared
2010-04-15 07:18 . 2010-04-15 07:18 ——– d—–w- c:\users\Matthew\AppData\Roaming\Apple Computer
2010-04-15 05:32 . 2010-04-15 05:32 ——– d—–w- c:\program files\QuickTime
2010-04-15 03:11 . 2010-02-23 11:10 212992 —-a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-15 03:11 . 2010-02-23 11:10 79360 —-a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-15 03:11 . 2010-02-23 11:10 106496 —-a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-15 03:11 . 2010-03-05 14:01 420352 —-a-w- c:\windows\system32\vbscript.dll
2010-04-15 03:11 . 2010-02-18 14:07 3600776 —-a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-15 03:11 . 2010-02-18 14:07 3548040 —-a-w- c:\windows\system32\ntoskrnl.exe
2010-04-15 03:11 . 2010-02-18 14:07 904576 —-a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-15 03:11 . 2010-02-18 13:30 200704 —-a-w- c:\windows\system32\iphlpsvc.dll
2010-04-15 03:11 . 2010-02-18 11:28 25088 —-a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-13 22:05 . 2009-12-23 11:33 172032 —-a-w- c:\windows\system32\wintrust.dll
2010-04-13 22:05 . 2010-01-13 17:34 98304 —-a-w- c:\windows\system32\cabview.dll
2010-04-13 03:13 . 2010-03-30 07:46 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-13 03:13 . 2010-03-30 07:45 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-04-13 03:13 . 2010-04-13 03:14 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-04-13 02:57 . 2010-04-13 03:32 ——– d—–w- c:\program files\AV7
2010-04-11 05:17 . 2010-04-11 05:17 ——– d—–w- c:\users\Matthew\AppData\Roaming\Avira
2010-04-11 00:48 . 2010-03-01 16:05 124784 —-a-w- c:\windows\system32\drivers\avipbb.sys
2010-04-11 00:48 . 2010-02-16 20:24 60936 —-a-w- c:\windows\system32\drivers\avgntflt.sys
2010-04-11 00:48 . 2009-05-11 18:49 51992 —-a-w- c:\windows\system32\drivers\avgntdd.sys
2010-04-11 00:48 . 2009-05-11 18:49 17016 —-a-w- c:\windows\system32\drivers\avgntmgr.sys
2010-04-11 00:48 . 2010-04-11 00:48 ——– d—–w- c:\programdata\Avira
2010-04-11 00:48 . 2010-04-11 00:48 ——– d—–w- c:\program files\Avira

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-28 02:07 . 2008-11-11 04:08 ——– d—–w- c:\users\Matthew\AppData\Roaming\uTorrent
2010-04-28 01:27 . 2008-07-23 06:05 304160 —-a-w- C:\PA7311.DAT
2010-04-27 23:23 . 2009-09-02 23:29 680 —-a-w- c:\users\Matthew\AppData\Local\d3d9caps.dat
2010-04-27 21:29 . 2008-07-23 06:14 ——– d—–w- c:\programdata\NOS
2010-04-27 02:51 . 2008-07-23 01:49 ——– d—–w- c:\programdata\Google Updater
2010-04-25 22:44 . 2010-04-25 22:44 388096 —-a-r- c:\users\Matthew\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-04-25 04:10 . 2007-03-24 23:29 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-04-23 03:43 . 2010-04-23 03:43 50354 —-a-w- c:\users\Matthew\AppData\Roaming\Facebook\uninstall.exe
2010-04-20 10:19 . 2010-04-20 10:19 45056 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-04-20 10:19 . 2010-04-20 10:19 45056 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-04-20 10:19 . 2010-04-20 10:19 45056 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-04-20 10:19 . 2010-04-20 10:19 49152 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-04-20 10:19 . 2010-04-20 10:19 45056 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-04-20 10:19 . 2010-04-20 10:19 308808 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-04-20 10:19 . 2010-04-20 10:19 14848 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
2010-04-20 10:19 . 2010-04-20 10:19 40960 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-04-20 10:19 . 2010-04-20 10:19 341600 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2010-04-20 10:18 . 2008-07-23 01:57 ——– d—–w- c:\program files\Common Files\Real
2010-04-20 10:18 . 2009-12-03 04:00 ——– d—–w- c:\program files\Real
2010-04-20 10:04 . 2008-04-18 01:33 ——– d—–w- c:\program files\Google
2010-04-15 21:27 . 2010-04-15 21:27 439816 —-a-w- c:\users\Matthew\AppData\Roaming\Real\Update\setup3.10\setup.exe
2010-04-15 06:55 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2010-04-10 22:45 . 2010-02-10 07:32 0 —-a-w- c:\users\Matthew\AppData\Local\prvlcl.dat
2010-03-30 20:58 . 2008-04-18 01:25 ——– d—–w- c:\program files\Common Files\Java
2010-03-30 20:56 . 2008-04-18 01:27 ——– d—–w- c:\program files\Java
2010-03-26 21:44 . 2008-07-23 05:52 ——– d—–w- c:\program files\Common Files\ArcSoft
2010-03-26 21:36 . 2008-07-27 18:21 ——– d—–w- c:\program files\Common Files\Adobe
2010-03-26 21:19 . 2010-01-31 07:34 ——– d—–w- c:\program files\Family Toolbar
2010-03-15 00:32 . 2010-03-15 00:31 5299337 —-a-w- c:\programdata\ArcSoft\Global Deploy\CheckUpdate\ArcConnect.exe
2010-03-09 11:28 . 2008-12-14 21:31 411368 —-a-w- c:\windows\system32\deploytk.dll
2010-03-06 05:30 . 2010-03-06 05:30 847040 —-a-w- c:\users\Matthew\AppData\Roaming\Facebook\axfbootloader.dll
2010-03-06 05:30 . 2010-03-06 05:30 5582848 —-a-w- c:\users\Matthew\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
2010-03-04 11:00 . 2010-03-04 11:00 79144 —-a-w- c:\programdata\Apple Computer\Installer Cache\Safari 5.31.22.7\SetupAdmin.exe
2010-02-25 00:54 . 2008-04-15 05:51 55696 —-a-w- c:\users\Matthew\AppData\Local\GDIPFONTCACHEV1.DAT
2010-02-24 17:16 . 2009-10-03 05:20 181632 ——w- c:\windows\system32\MpSigStub.exe
2010-02-23 06:39 . 2010-03-30 20:33 916480 —-a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33 . 2010-03-30 20:33 109056 —-a-w- c:\windows\system32\iesysprep.dll
2010-02-23 06:33 . 2010-03-30 20:33 71680 —-a-w- c:\windows\system32\iesetup.dll
2010-02-23 04:55 . 2010-03-30 20:33 133632 —-a-w- c:\windows\system32\ieUnatt.exe
2010-02-09 05:19 . 2008-07-30 06:59 1 —-a-w- c:\users\Matthew\AppData\Roaming\StarOffice8\user\uno_packages\cache\stamp.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"S3Trayp"="S3trayp.exe" [2006-12-15 176128]
"HDAudDeck"="c:\program files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe" [2007-02-16 1122304]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-06 54832]
"QuickCare2.2"="c:\program files\Qwest\QuickCare\bin\sprtcmd.exe" [2007-05-04 198184]
"PAC7311_Monitor"="c:\windows\PixArt\PAC7311\Monitor.exe" [2006-11-03 319488]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-03-30 1086856]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-04-20 202256]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Philips GoGear VIBE Device Manager.lnk - c:\philips\GoGear VIBE Device Manager\GoGear_Vibe_DeviceManager.exe [2010-2-2 1611152]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiSpywareOverride"=dword:00000001
"VistaSp2"=hex(B):4e,40,57,11,13,59,ca,01

R2 gupdate1cae070aa7f646e;Google Update Service (gupdate1cae070aa7f646e);c:\program files\Google\Update\GoogleUpdate.exe [2010-04-20 133104]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2010-02-24 135336]
S2 sprtlisten;SupportSoft Listener Service;c:\program files\Common Files\supportsoft\bin\sprtlisten.exe [2008-01-08 1213728]
S3 FETND6V;VIA Rhine Family Fast Ethernet Adapter Driver;c:\windows\system32\DRIVERS\fetnd6v.sys [2009-05-15 43520]
S3 PAC7311;PC VGA Camer@;c:\windows\system32\DRIVERS\PA707UCM.SYS [2007-03-14 449024]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
getPlusHelper REG_MULTI_SZ getPlusHelper
.
Contents of the 'Scheduled Tasks' folder

2010-04-27 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-23 18:43]

2010-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-20 10:02]

2010-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-20 10:02]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.myspace.com/
mStart Page = hxxp://qwest.live.com
uInternet Settings,ProxyOverride = ;*.local
IE: Add to Windows &Live; Favorites - http://favorites.live.com/quickadd.aspx
TCP: {39A6719E-4EA5-4B3A-8241-192F3219C2C9} = 192.168.0.1,205.171.3.25
FF - ProfilePath - c:\users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\hd78q6r9.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - component: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: c:\users\Matthew\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr
ef", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
WebBrowser-{FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - (no file)
AddRemove-Agere Systems Soft Modem - c:\windows\agrsmdel
AddRemove-HijackThis - c:\program files\Hijackthis\HijackThis.exe
AddRemove-LSI Soft Modem - c:\windows\agrsmdel



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-27 19:42
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HDAudDeck = c:\program files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe 1????????????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2010-04-27 19:55:44
ComboFix-quarantined-files.txt 2010-04-28 02:55

Pre-Run: 50,463,432,704 bytes free
Post-Run: 50,418,782,208 bytes free

- - End Of File - - 87DE0DC1748EB6C9661E0C3DC591218F
Post #13
It is pretty much the same except Firefox seems to be running better……I still can't use any other browsers. I haven't had any commercials or anything but it still takes everything a really long time to load. Maybe it is just my cheap computer or something.
Post #14
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve performance.

Do this now:

Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


To be on the safe side, I would also change all my passwords.



Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.

  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:

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