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Spyware / Malware / Virus Removal

[Resolved] System Crashing after spyware removal?

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
Hey there, kind of a long story but here goes. My system got infected by some type of malware, Antivirus XP, that was pretending to be a antivirus program. So I ran my Avira and Super Anti-Spyware scan and removed a couple instances of a trojan, AVE.exe. Reboot the system and all of the sudden I couldn't run any .exe files, so I looked that up and made a quick edit to the registry that fixed that issue. However by this point I think my system is completely knackered considering something obviously affected my registry in a negative way.

Either way I thought I had semi-solved the issue but my system kept crashing after a few minutes of running. I ran Super-Anti Spyware again and it found yet another instance of the same trojan but it crashed before I could remove it so I went into safemode and managed to get rid of it. System was still crashing so I did a system restore to a few days ago hoping that would solve any registry issues. Didn't work so now I'm coming to you guys in hope of some help.

Everything seems normal except when I boot up I get a Microsoft Outlook message saying 'Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft outlooking and set it as the default mail client.' and also that the system keeps crashing.

I followed a couple threads on here and did the ATF Cleaner followed by a quick scan on Malware Bytes, which found Backdoor.sinowal which I removed. Here is my hijackthis:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\WINDOWS\system32\UMonit.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\program files\valve\steam\steam.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Q-Type\Versato.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Q-Type\OSD.EXE
C:\Program Files\FinePixViewerS\QuickDCF2.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [EasyTuneVPro] C:\Program Files\Gigabyte\ET5Pro\ETcall.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\UMonit.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Enable Q-Type Driver.lnk = C:\Program Files\Q-Type\Versato.exe
O4 - Global Startup: Exif Launcher S.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1230145132906
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DirMS_Defragmentation - Unknown owner - C:\Program Files\MATCO\DirmsService.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Unknown owner - C:\Program Files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe


Any advice would be greatly appreciated! Thanks

Just a little update. Antivirus XP is back! I should also add that I can no longer run Malware Bytes (same thing happened last time the Antivirus XP was running, I double click the icon and nothing happens) and that for the whole duration of this problem whenever I click on a google search result it redirects me either back to the google main page or to some other site, I'll try to find out for you guys.
Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix, MBAM, SmitfraudFix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


If need be, download the tools needed to a flash drive or other removable media, and transfer them to the infected computer.


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Next:

Download Combofix from any of the links below but rename it to ABCD.exe before saving it to your desktop.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Link 1
Link 2 If using this link, Right Click and select Save As.


Double click on the ABCD.exe ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.


**Note: It is important that it is saved directly to your desktop**
**Note: If Combofix (ABCD) won't run from the desktop, try running it from the USB device you will also need to skip the Windows Recovery Console download**


——————————————————————–

With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.


Go to Microsoft's website => http://support.microsoft.com/kb/310994

Scroll down to Step 1, and select the download that's appropriate for your Operating System. Download the file & save it as it's originally named.

Note: If you have SP3, use the SP2 package. Vista and Windows 7 users skip this part


Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

[external image: Posted Image]


  • Drag the setup package onto ComboFix.exe and drop it.

  • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.


    [external image: Posted Image]


  • At the next prompt, click 'Yes' to run the full ComboFix scan.

  • When the tool is finished, it will produce a report for you.
Please post the C:\ComboFix.txt in your next reply using Copy/Paste.


Notes:

Give it atleast 20-30 minutes to finish if needed.

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Also please describe how your computer behaves in your next reply.
Post #3 last edited
OK, so I removed the Antivirus XP again using a combo of Super Anti-Spyware and Malware Bytes before you made the post recommending combofix. Either way the outcome was the same as last time w/ the constant crashing so I ran the combofix as instructed, here is the log:

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\VB6KO.DLL

.
original MBR restored successfully !
.
((((((((((((((((((((((((( Files Created from 2010-02-28 to 2010-03-31 )))))))))))))))))))))))))))))))
.

2010-03-30 23:22 . 2010-03-30 23:36 196096 –sha-w- c:\documents and settings\Bryan\Local Settings\Application Data\3771543548.dll
2010-03-30 22:39 . 2010-03-30 22:39 ——– d—–w- c:\program files\Trend Micro
2010-03-30 22:27 . 2010-03-30 22:27 ——– d—–w- c:\documents and settings\Bryan\Application Data\Malwarebytes
2010-03-30 22:27 . 2010-03-30 07:46 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 22:27 . 2010-03-30 23:25 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-30 22:27 . 2010-03-30 22:27 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-30 22:27 . 2010-03-30 07:45 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-30 21:40 . 2010-03-31 19:22 ——– d—–w- c:\documents and settings\HelpAssistant.BAJPENN
2010-03-30 21:39 . 2010-03-31 19:11 52224 —-a-w- c:\documents and settings\Bryan\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-03-30 04:32 . 2010-03-30 21:36 ——– d-s—w- c:\documents and settings\HelpAssistant
2010-03-22 16:52 . 2010-03-22 16:52 ——– d—–w- c:\documents and settings\Bryan\Local Settings\Application Data\Blizzard Entertainment
2010-03-22 07:53 . 2010-03-31 07:28 ——– d—–w- c:\program files\World of Warcraft
2010-03-22 06:23 . 2010-03-22 06:23 ——– d—–w- c:\program files\World of Warcraft.4f19e54f.temp
2010-03-22 02:09 . 2010-03-22 02:09 ——– d—–w- c:\program files\World of Warcraft.temp
2010-03-22 02:08 . 2010-03-22 02:08 ——– d—–w- c:\documents and settings\All Users\Application Data\Blizzard
2010-03-22 02:07 . 2010-03-22 10:11 ——– d—–w- c:\program files\Common Files\Blizzard Entertainment
2010-03-15 21:10 . 2010-03-15 21:10 ——– d—–w- c:\program files\Infogrames

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-31 19:11 . 2009-05-30 20:06 117760 —-a-w- c:\documents and settings\Bryan\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-03-31 19:11 . 2008-12-24 18:05 ——– d—–w- c:\program files\lg_fwupdate
2010-03-31 19:11 . 2008-12-24 16:49 24944 —-a-w- c:\windows\system32\drivers\GVTDrv.sys
2010-03-31 09:09 . 2008-12-24 18:05 16384 —-a-w- c:\windows\system32\lgfwunis.exe
2010-03-30 23:37 . 2009-01-04 01:52 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-03-30 21:36 . 2009-02-11 03:31 ——– d—–w- c:\program files\mIRC
2010-03-30 21:36 . 2009-02-11 03:31 ——– d—–w- c:\documents and settings\Bryan\Application Data\mIRC
2010-03-28 18:41 . 2009-11-13 02:13 79488 —-a-w- c:\documents and settings\Bryan\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-03-15 21:10 . 2008-12-24 15:55 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-03-15 20:39 . 2009-02-13 02:17 ——– d—–w- c:\documents and settings\Bryan\Application Data\gtk-2.0
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTSyncU.exe"="c:\program files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-06-12 700416]
"Steam"="c:\program files\valve\steam\steam.exe" [2010-02-24 1217872]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2009-07-27 3883856]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-05-30 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EasyTuneVPro"="c:\program files\Gigabyte\ET5Pro\ETcall.exe" [2007-07-26 20480]
"RTHDCPL"="RTHDCPL.EXE" [2008-07-24 16804864]
"SoundMan"="SOUNDMAN.EXE" [2008-06-19 77824]
"AlcWzrd"="ALCWZRD.EXE" [2008-06-20 2808832]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-30 61440]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"LGODDFU"="c:\program files\lg_fwupdate\fwupdate.exe" [2010-03-31 557056]
"UMonit"="c:\windows\system32\UMonit.exe" [2007-06-18 200704]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2008-02-27 570664]
"SecurDisc"="c:\program files\Nero\Nero 7\InCD\NBHGui.exe" [2008-02-18 1629480]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2008-02-18 1057064]
"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2008-07-22 77824]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-25 148888]
"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2009-03-15 180224]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Enable Q-Type Driver.lnk - c:\program files\Q-Type\Versato.exe [2008-12-25 262144]
Exif Launcher S.lnk - c:\program files\FinePixViewerS\QuickDCF2.exe [2008-12-24 303104]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 19:05 356352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Valve\\Steam\\steamapps\\ussncc1701d\\counter-strike\\hl.exe"=
"c:\\Program Files\\Valve\\Steam\\Steam.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Civilization4.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Warlords\\Civ4Warlords.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Beyond the Sword\\Civ4BeyondSword.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"1582:TCP"= 1582:TCP:Services
"1664:TCP"= 1664:TCP:Services
"3389:TCP"= 3389:TCP:Remote Desktop

R1 kbfilter;Keyboard Filter Driver;c:\windows\system32\drivers\kbfilter.sys [12/25/2008 1:20 PM 12544]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [12/22/2008 12:06 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/22/2008 12:05 PM 55024]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/30/2009 1:20 PM 108289]
R3 UsbFltr;WayTech USB Filter Driver;c:\windows\system32\drivers\UsbFltr.sys [12/25/2008 1:19 PM 9984]
S0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [6/9/2009 5:08 PM 721904]
S2 BDVEDISK;BDVEDISK;\??\c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys –> c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [?]
S2 NeroRegInCDSrv;Nero Registry InCD Service;c:\program files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe –> c:\program files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/22/2008 12:06 PM 7408]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://google.com/
FF - ProfilePath - c:\documents and settings\Bryan\Application Data\Mozilla\Firefox\Profiles\7xxcq2p7.default\
FF - plugin: c:\program files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-BDAgent - c:\program files\BitDefender\BitDefender 2009\bdagent.exe
MSConfigStartUp-BitDefender Antiphishing Helper - c:\program files\BitDefender\BitDefender 2009\IEShow.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-31 12:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
UMonit = c:\windows\system32\UMonit.exe?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe catchme.sys CLASSPNP.SYS disk.sys >>UNKNOWN [0x89D07488]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0xba10cf28
\Driver\ACPI -> 0x89d07488
\Driver\atapi -> atapi.sys @ 0xb9f11852
IoDeviceObjectType -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
\Device\Harddisk0\DR0 -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
NDIS: Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC -> SendCompleteHandler -> 0x897c4330
PacketIndicateHandler -> NDIS.sys @ 0xb9e2aa21
SendHandler -> NDIS.sys @ 0xb9e0887b
Warning: possible MBR rootkit infection !
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !
MBR rootkit infection detected ! Use: "mbr.exe -f" to fix.

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(880)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-03-31 12:27:35
ComboFix-quarantined-files.txt 2010-03-31 19:27

Pre-Run: 386,461,962,240 bytes free
Post-Run: 386,965,184,512 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer


Thanks again for your time
Post #4
You have a new rootkit MBR infection.

Please download HelpAsst_mebroot_fix.exe and save it to your desktop.
Close out all other open programs and windows.
Double click the file to run it and follow any prompts.
If the tool detects an mbr infection, please allow it to run mbr -f and shutdown your computer.
Upon restarting, please wait about 5 minutes, click Start>Run and type the following bolded command, then hit Enter.

helpasst -mbrt

Make sure you leave a space between helpasst and -mbrt !
When it completes, a log will open.
Please post the contents of that log.


*In the event the tool does not detect an mbr infection and completes, click Start>Run and type the following bolded command, then hit Enter.

mbr -f

Now, please do the Start>Run>mbr -f command a second time.
Now shut down the computer (do not restart, but shut it down), wait a few minutes then start it back up.
Give it about 5 minutes, then click Start>Run and type the following bolded command, then hit Enter.

helpasst -mbrt

Make sure you leave a space between helpasst and -mbrt !
When it completes, a log will open.
Please post the contents of that log.

**Important note to Dell users - fixing the mbr may prevent access the the Dell Restore Utility, which allows you to press a key on startup and revert your computer to a factory delivered state. There are a couple of known fixes for said condition, though the methods are somewhat advanced. If you are unwilling to take such a risk, you should not allow the tool to execute mbr -f nor execute the command manually, and you will either need to restore your computer to a factory state or allow your computer to remain having an infected mbr (the latter not recommended).
Post #5
HelpAssistant account was found to be Active ~ attempting to de-activate

Full Name Remote Desktop Help Assistant Account
Account active Yes
Local Group Memberships *Administrators

HelpAssistant successfully set Inactive

~~ Checking for termsrv32.dll ~~

termsrv32.dll present! ~ attempting to remove
termsrv32.dll successfully removed

~~ Checking firewall ports ~~

backing up DomainProfile\GloballyOpenPorts\List registry key
closing rogue ports

HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\globallyopenports\list
"65533:TCP"=-
"52344:TCP"=-
"1582:TCP"=-
"1664:TCP"=-
"3389:TCP"=-
"4053:TCP"=-
"6606:TCP"=-

backing up StandardProfile\GloballyOpenPorts\List registry key
closing rogue ports

HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\globallyopenports\list
"65533:TCP"=-
"52344:TCP"=-
"1582:TCP"=-
"1664:TCP"=-
"3389:TCP"=-
"4053:TCP"=-
"6606:TCP"=-

HelpAssistant profile found in registry ~ backing up and removing S-1-5-21-220523388-776561741-682003330-1000
HelpAssistant profile directory exists at C:\Documents and Settings\HelpAssistant.BAJPENN ~ attempting to remove
~ All C:\Documents and Settings\HelpAssistant.BAJPENN files successfully removed ~

~~ Checking mbr ~~

mbr infection detected! ~ running mbr -f

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\ACPI -> 0x89c47258
NDIS: Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC -> SendCompleteHandler -> 0x897b5330
Warning: possible MBR rootkit infection !
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !
MBR rootkit infection detected ! Use: "mbr.exe -f" to fix.
original MBR restored successfully !

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\ACPI -> 0x89c47258
NDIS: Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC -> SendCompleteHandler -> 0x897b5330
Warning: possible MBR rootkit infection !
user & kernel MBR OK
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !
Use "Recovery Console" command "fixmbr" to clear infection !

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Status check on Wed 03/31/2010 at 14:37:42.85

Full Name Remote Desktop Help Assistant Account
Account active No
Local Group Memberships

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys spyl.sys >>UNKNOWN [0x8A6B9938]<<
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %systemroot%\System32\termsrv.dll

~~ Checking profile list ~~

No HelpAssistant profile in List

~~ Checking for HelpAssistant directories ~~

HelpAssistant

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~
Post #6 last edited
Please do the following:
Please note the spaces

Click Start>Run and type helpasst -folder then hit Enter.
The tool will run and prompt for confirmation to remove any HelpAssistant folders found.
If prompted, restart your computer.
When complete, click Start>Run and type helpasst -mbrt then hit Enter.
Post the new log that opens when it finishes.
Note: wait till that finishes no matter how long it takes, and post the log it produces.
Post #7
HelpAssistant account was found to be Active ~ attempting to de-activate

Full Name Remote Desktop Help Assistant Account
Account active Yes
Local Group Memberships *Administrators

HelpAssistant successfully set Inactive

~~ Checking for termsrv32.dll ~~

termsrv32.dll present! ~ attempting to remove
termsrv32.dll successfully removed

~~ Checking firewall ports ~~

backing up DomainProfile\GloballyOpenPorts\List registry key
closing rogue ports

HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\globallyopenports\list
"65533:TCP"=-
"52344:TCP"=-
"1582:TCP"=-
"1664:TCP"=-
"3389:TCP"=-
"4053:TCP"=-
"6606:TCP"=-

backing up StandardProfile\GloballyOpenPorts\List registry key
closing rogue ports

HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\globallyopenports\list
"65533:TCP"=-
"52344:TCP"=-
"1582:TCP"=-
"1664:TCP"=-
"3389:TCP"=-
"4053:TCP"=-
"6606:TCP"=-

HelpAssistant profile found in registry ~ backing up and removing S-1-5-21-220523388-776561741-682003330-1000
HelpAssistant profile directory exists at C:\Documents and Settings\HelpAssistant.BAJPENN ~ attempting to remove
~ All C:\Documents and Settings\HelpAssistant.BAJPENN files successfully removed ~

~~ Checking mbr ~~

mbr infection detected! ~ running mbr -f

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\ACPI -> 0x89c47258
NDIS: Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC -> SendCompleteHandler -> 0x897b5330
Warning: possible MBR rootkit infection !
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !
MBR rootkit infection detected ! Use: "mbr.exe -f" to fix.
original MBR restored successfully !

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\ACPI -> 0x89c47258
NDIS: Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC -> SendCompleteHandler -> 0x897b5330
Warning: possible MBR rootkit infection !
user & kernel MBR OK
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !
Use "Recovery Console" command "fixmbr" to clear infection !

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Status check on Wed 03/31/2010 at 14:37:42.85

Full Name Remote Desktop Help Assistant Account
Account active No
Local Group Memberships

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys spyl.sys >>UNKNOWN [0x8A6B9938]<<
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %systemroot%\System32\termsrv.dll

~~ Checking profile list ~~

No HelpAssistant profile in List

~~ Checking for HelpAssistant directories ~~

HelpAssistant

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Folder removal routine ~ Wed 03/31/2010 at 14:51:39.00

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found

~~ Checking for HelpAssistant directories ~~

C:\DOCUME~1\HelpAssistant found
backing up C:\DOCUME~1\HelpAssistant

C:\DOCUME~1\HelpAssistant removed

~~ EOF ~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Status check on Wed 03/31/2010 at 14:53:18.68

Full Name Remote Desktop Help Assistant Account
Account active No
Local Group Memberships

~~ Checking mbr ~~

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys spyl.sys >>UNKNOWN [0x8A6B9938]<<
kernel: MBR read successfully
user & kernel MBR OK
copy of MBR has been found in sector 0x03A380D80
malicious code @ sector 0x03A380D83 !
PE file found in sector at 0x03A380D99 !

~~ Checking for termsrv32.dll ~~

termsrv32.dll not found


HKEY_LOCAL_MACHINE\system\currentcontrolset\services\termservice\parameters
ServiceDll REG_EXPAND_SZ %systemroot%\System32\termsrv.dll

~~ Checking profile list ~~

No HelpAssistant profile in List

~~ Checking for HelpAssistant directories ~~

none found

~~ Checking firewall ports ~~

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\domainprofile\GloballyOpenPorts\List]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]


~~ EOF ~~
Post #9 last edited
((((((((((((((((((((((((( Files Created from 2010-02-28 to 2010-03-31 )))))))))))))))))))))))))))))))
.

2010-03-31 21:23 . 2010-03-31 21:23 ——– d—–w- C:\HelpAsst_backup
2010-03-30 23:22 . 2010-03-30 23:36 196096 –sha-w- c:\documents and settings\Bryan\Local Settings\Application Data\3771543548.dll
2010-03-30 22:39 . 2010-03-30 22:39 ——– d—–w- c:\program files\Trend Micro
2010-03-30 22:27 . 2010-03-30 22:27 ——– d—–w- c:\documents and settings\Bryan\Application Data\Malwarebytes
2010-03-30 22:27 . 2010-03-30 07:46 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 22:27 . 2010-03-30 23:25 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-30 22:27 . 2010-03-30 22:27 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-30 22:27 . 2010-03-30 07:45 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-30 21:39 . 2010-03-31 21:58 52224 —-a-w- c:\documents and settings\Bryan\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-03-30 21:36 . 2010-03-30 21:36 ——– d—–w- c:\windows\system32\wbem\Repository
2010-03-22 16:52 . 2010-03-22 16:52 ——– d—–w- c:\documents and settings\Bryan\Local Settings\Application Data\Blizzard Entertainment
2010-03-22 07:53 . 2010-03-31 07:28 ——– d—–w- c:\program files\World of Warcraft
2010-03-22 06:23 . 2010-03-22 06:23 ——– d—–w- c:\program files\World of Warcraft.4f19e54f.temp
2010-03-22 02:09 . 2010-03-22 02:09 ——– d—–w- c:\program files\World of Warcraft.temp
2010-03-22 02:08 . 2010-03-22 02:08 ——– d—–w- c:\documents and settings\All Users\Application Data\Blizzard
2010-03-22 02:07 . 2010-03-22 10:11 ——– d—–w- c:\program files\Common Files\Blizzard Entertainment
2010-03-15 21:10 . 2010-03-15 21:10 ——– d—–w- c:\program files\Infogrames

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-31 21:58 . 2009-05-30 20:06 117760 —-a-w- c:\documents and settings\Bryan\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-03-31 21:57 . 2008-12-24 18:05 ——– d—–w- c:\program files\lg_fwupdate
2010-03-31 21:57 . 2008-12-24 16:49 24944 —-a-w- c:\windows\system32\drivers\GVTDrv.sys
2010-03-31 09:09 . 2008-12-24 18:05 16384 —-a-w- c:\windows\system32\lgfwunis.exe
2010-03-30 23:37 . 2009-01-04 01:52 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-03-30 21:36 . 2009-02-11 03:31 ——– d—–w- c:\program files\mIRC
2010-03-30 21:36 . 2009-02-11 03:31 ——– d—–w- c:\documents and settings\Bryan\Application Data\mIRC
2010-03-28 18:41 . 2009-11-13 02:13 79488 —-a-w- c:\documents and settings\Bryan\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-03-15 21:10 . 2008-12-24 15:55 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-03-15 20:39 . 2009-02-13 02:17 ——– d—–w- c:\documents and settings\Bryan\Application Data\gtk-2.0
.

((((((((((((((((((((((((((((( SnapShot@2010-03-31_19.26.38 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-03-31 22:07 . 2010-03-31 22:07 16384 c:\windows\Temp\Perflib_Perfdata_324.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTSyncU.exe"="c:\program files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-06-12 700416]
"Steam"="c:\program files\valve\steam\steam.exe" [2010-02-24 1217872]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2009-07-27 3883856]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-05-30 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EasyTuneVPro"="c:\program files\Gigabyte\ET5Pro\ETcall.exe" [2007-07-26 20480]
"RTHDCPL"="RTHDCPL.EXE" [2008-07-24 16804864]
"SoundMan"="SOUNDMAN.EXE" [2008-06-19 77824]
"AlcWzrd"="ALCWZRD.EXE" [2008-06-20 2808832]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-30 61440]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"LGODDFU"="c:\program files\lg_fwupdate\fwupdate.exe" [2010-03-31 557056]
"UMonit"="c:\windows\system32\UMonit.exe" [2007-06-18 200704]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2008-02-27 570664]
"SecurDisc"="c:\program files\Nero\Nero 7\InCD\NBHGui.exe" [2008-02-18 1629480]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2008-02-18 1057064]
"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2008-07-22 77824]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-25 148888]
"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2009-03-15 180224]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Enable Q-Type Driver.lnk - c:\program files\Q-Type\Versato.exe [2008-12-25 262144]
Exif Launcher S.lnk - c:\program files\FinePixViewerS\QuickDCF2.exe [2008-12-24 303104]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 19:05 356352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Valve\\Steam\\steamapps\\ussncc1701d\\counter-strike\\hl.exe"=
"c:\\Program Files\\Valve\\Steam\\Steam.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Civilization4.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Warlords\\Civ4Warlords.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Beyond the Sword\\Civ4BeyondSword.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

R1 kbfilter;Keyboard Filter Driver;c:\windows\system32\drivers\kbfilter.sys [12/25/2008 1:20 PM 12544]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [12/22/2008 12:06 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/22/2008 12:05 PM 55024]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/30/2009 1:20 PM 108289]
R3 UsbFltr;WayTech USB Filter Driver;c:\windows\system32\drivers\UsbFltr.sys [12/25/2008 1:19 PM 9984]
S0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [6/9/2009 5:08 PM 721904]
S2 BDVEDISK;BDVEDISK;\??\c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys –> c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [?]
S2 NeroRegInCDSrv;Nero Registry InCD Service;c:\program files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe –> c:\program files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/22/2008 12:06 PM 7408]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://google.com/
FF - ProfilePath - c:\documents and settings\Bryan\Application Data\Mozilla\Firefox\Profiles\7xxcq2p7.default\
FF - plugin: c:\program files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-31 15:12
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
UMonit = c:\windows\system32\UMonit.exe?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(868)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-03-31 15:12:57
ComboFix-quarantined-files.txt 2010-03-31 22:12
ComboFix2.txt 2010-03-31 19:36
ComboFix3.txt 2010-03-31 19:27

Pre-Run: 389,947,760,640 bytes free
Post-Run: 389,917,786,112 bytes free

- - End Of File - - 3B81BD220457A889FBB4ABEE6C5E9CD5




System appears to be running fine now! I was just starting to backup all my files to do a full reformat but w/ your help it seems the random crashing is gone! Thanks a million LDTate!
Post #11
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

File::
c:\documents and settings\Bryan\Local Settings\Application Data\3771543548.dll

Folder::
C:\HelpAsst_backup

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste


Also please describe how your computer behaves at the moment.
Post #12
Running from: c:\documents and settings\[removed]\Desktop\ABCD.exe
Command switches used :: c:\documents and settings\Bryan\Desktop\CFScript.txt
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: BitDefender Antivirus *On-access scanning disabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Firewall *disabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

FILE ::
"c:\documents and settings\Bryan\Local Settings\Application Data\3771543548.dll"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Bryan\Local Settings\Application Data\3771543548.dll
C:\HelpAsst_backup
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gegl-0.0\plug-ins\Makefile
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\colorrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\controllerrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\dockrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\gtkrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\menurc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\parasiterc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\pluginrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\sessionrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\templaterc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\themerc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\toolrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.gimp-2.6\unitrc
c:\helpasst_backup\C\DOCUME~1\HELPAS~1.BAJ\.recently-used.xbel



c:\helpasst_backup\termsrv32.dll

.
((((((((((((((((((((((((( Files Created from 2010-02-28 to 2010-03-31 )))))))))))))))))))))))))))))))
.

2010-03-30 22:39 . 2010-03-30 22:39 ——– d—–w- c:\program files\Trend Micro
2010-03-30 22:27 . 2010-03-30 22:27 ——– d—–w- c:\documents and settings\Bryan\Application Data\Malwarebytes
2010-03-30 22:27 . 2010-03-30 07:46 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 22:27 . 2010-03-30 23:25 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-30 22:27 . 2010-03-30 22:27 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-30 22:27 . 2010-03-30 07:45 20824 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-30 21:39 . 2010-03-31 21:58 52224 —-a-w- c:\documents and settings\Bryan\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-03-30 21:36 . 2010-03-30 21:36 ——– d—–w- c:\windows\system32\wbem\Repository
2010-03-22 16:52 . 2010-03-22 16:52 ——– d—–w- c:\documents and settings\Bryan\Local Settings\Application Data\Blizzard Entertainment
2010-03-22 07:53 . 2010-03-31 07:28 ——– d—–w- c:\program files\World of Warcraft
2010-03-22 06:23 . 2010-03-22 06:23 ——– d—–w- c:\program files\World of Warcraft.4f19e54f.temp
2010-03-22 02:09 . 2010-03-22 02:09 ——– d—–w- c:\program files\World of Warcraft.temp
2010-03-22 02:08 . 2010-03-22 02:08 ——– d—–w- c:\documents and settings\All Users\Application Data\Blizzard
2010-03-22 02:07 . 2010-03-22 10:11 ——– d—–w- c:\program files\Common Files\Blizzard Entertainment
2010-03-15 21:10 . 2010-03-15 21:10 ——– d—–w- c:\program files\Infogrames

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-31 21:58 . 2009-05-30 20:06 117760 —-a-w- c:\documents and settings\Bryan\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-03-31 21:57 . 2008-12-24 18:05 ——– d—–w- c:\program files\lg_fwupdate
2010-03-31 21:57 . 2008-12-24 16:49 24944 —-a-w- c:\windows\system32\drivers\GVTDrv.sys
2010-03-31 09:09 . 2008-12-24 18:05 16384 —-a-w- c:\windows\system32\lgfwunis.exe
2010-03-30 23:37 . 2009-01-04 01:52 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-03-30 21:36 . 2009-02-11 03:31 ——– d—–w- c:\program files\mIRC
2010-03-30 21:36 . 2009-02-11 03:31 ——– d—–w- c:\documents and settings\Bryan\Application Data\mIRC
2010-03-28 18:41 . 2009-11-13 02:13 79488 —-a-w- c:\documents and settings\Bryan\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-03-15 21:10 . 2008-12-24 15:55 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-03-15 20:39 . 2009-02-13 02:17 ——– d—–w- c:\documents and settings\Bryan\Application Data\gtk-2.0
.

((((((((((((((((((((((((((((( SnapShot@2010-03-31_19.26.38 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-03-31 22:07 . 2010-03-31 22:07 16384 c:\windows\Temp\Perflib_Perfdata_324.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTSyncU.exe"="c:\program files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-06-12 700416]
"Steam"="c:\program files\valve\steam\steam.exe" [2010-02-24 1217872]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2009-07-27 3883856]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-05-30 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EasyTuneVPro"="c:\program files\Gigabyte\ET5Pro\ETcall.exe" [2007-07-26 20480]
"RTHDCPL"="RTHDCPL.EXE" [2008-07-24 16804864]
"SoundMan"="SOUNDMAN.EXE" [2008-06-19 77824]
"AlcWzrd"="ALCWZRD.EXE" [2008-06-20 2808832]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-30 61440]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"LGODDFU"="c:\program files\lg_fwupdate\fwupdate.exe" [2010-03-31 557056]
"UMonit"="c:\windows\system32\UMonit.exe" [2007-06-18 200704]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2008-02-27 570664]
"SecurDisc"="c:\program files\Nero\Nero 7\InCD\NBHGui.exe" [2008-02-18 1629480]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2008-02-18 1057064]
"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2008-07-22 77824]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-25 148888]
"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2009-03-15 180224]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Enable Q-Type Driver.lnk - c:\program files\Q-Type\Versato.exe [2008-12-25 262144]
Exif Launcher S.lnk - c:\program files\FinePixViewerS\QuickDCF2.exe [2008-12-24 303104]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 19:05 356352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Valve\\Steam\\steamapps\\ussncc1701d\\counter-strike\\hl.exe"=
"c:\\Program Files\\Valve\\Steam\\Steam.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Civilization4.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Warlords\\Civ4Warlords.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Beyond the Sword\\Civ4BeyondSword.exe"=
"c:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Civilization 4 Gold\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

R1 kbfilter;Keyboard Filter Driver;c:\windows\system32\drivers\kbfilter.sys [12/25/2008 1:20 PM 12544]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [12/22/2008 12:06 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/22/2008 12:05 PM 55024]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/30/2009 1:20 PM 108289]
R3 UsbFltr;WayTech USB Filter Driver;c:\windows\system32\drivers\UsbFltr.sys [12/25/2008 1:19 PM 9984]
S0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [6/9/2009 5:08 PM 721904]
S2 BDVEDISK;BDVEDISK;\??\c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys –> c:\program files\BitDefender\BitDefender 2009\BDVEDISK.sys [?]
S2 NeroRegInCDSrv;Nero Registry InCD Service;c:\program files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe –> c:\program files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/22/2008 12:06 PM 7408]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://google.com/
FF - ProfilePath - c:\documents and settings\Bryan\Application Data\Mozilla\Firefox\Profiles\7xxcq2p7.default\
FF - plugin: c:\program files\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-31 15:46
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
UMonit = c:\windows\system32\UMonit.exe?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(868)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-03-31 15:47:27
ComboFix-quarantined-files.txt 2010-03-31 22:47
ComboFix2.txt 2010-03-31 22:12
ComboFix3.txt 2010-03-31 19:36
ComboFix4.txt 2010-03-31 19:27

Pre-Run: 389,926,010,880 bytes free
Post-Run: 389,870,198,784 bytes free

- - End Of File - - ED2667A07761E160E6EA753536CB539B


I cut that list of files deleted because it was HUGE! What was all that Help Assisant backup stuff? Literally had like everything on my computer in there. Anyway, system seem to be running very well as of now!
Post #13 last edited
That was my fault. I should have had you run helpasst -cleanup.




Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START run
  • Now type ABCD /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

If you used DeFogger
You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.


To be on the safe side, I would also change all my passwords.



Here's my usual all clean post

Log looks good :D


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

[*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


[*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.


[*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

This will ensure your computer has always the latest security updates available installed on your computer.
If there are new updates to install, install them immediately, reboot your computer, and revisit the site
until there are no more critical updates.


[*]Update all these programs regularly - Make sure you update all the programs I have listed regularly.

Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #14
Wow thanks so much LDTate, for helping me fix the issues and also for all the extra info/links so I'll hopefully stay clean in the long run. I'm very appreciative of the super-professional service, you guys rock!

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