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[Resolved] my hard drive runs all the time

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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does this mean something is wrong with it, i had read ,a hijack this scan, should be posted, with my Q
i have not added anything new, the puter is on auto update for win, and avg, it started running all the time about
a month ago, at one time it would run, then stop, and sometimes it would do that several times, while working
now it just runs all the time even when im not on the puter
thanks for any info/help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:31 PM, on 3/24/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\mobsync.exe
C:\Program Files\Alltel\WindstreamTrayApp.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\Explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} -

C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-

8870-4C09146192CA} -

C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program

Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program

Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program

Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program

Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Alltel_McciTrayApp] C:\Program Files\Alltel\WindstreamTrayApp.exe
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search

Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [cat] C:\Program Files\CAT\cat.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java

Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0

\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -

osboot
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem

(User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3

\program\quickstart.exe
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google

Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program

Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-

D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O13 - Gopher Prefix:
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) -

http://tky09.celartem.com/en/download/data…ntrol_en_US.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program

Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation -

C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program

Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program

Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip

Video\FlipShare\FlipShareService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe

–
End of file - 6768 bytes
Click: Start > All Programs> Accessories
Open Notepad, click on Format and uncheck Word Wrap.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here [Add Reply].
thanks for the response, see jpg what is that about, it didnt do that the last time

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:59:04 PM, on 3/26/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Google Sidewiki… - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O13 - Gopher Prefix:
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://tky09.celartem.com/en/download/data…ntrol_en_US.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

–
End of file - 6225 bytes
That notice about writting to the host file is normal with Vista.

Your log doesn't show anything bad but we can look further.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
i did all the steps in the order you posted and my hard drive is still running, will the constant running,break the hard drive and thank you again for your help when should i go back and recheckmark these boxs Remove the checkmark from the checkbox labeled Hide extensions for known file types. Remove the checkmark from the checkbox labeled Hide protected operating system files. malware results……… Malwarebytes' Anti-Malware 1.44 Database version: 3922 Windows 6.0.6001 Service Pack 1 Internet Explorer 7.0.6001.18000 3/27/2010 9:48:10 PM mbam-log-2010-03-27 (21-48-10).txt Scan type: Quick Scan Objects scanned: 102279 Time elapsed: 5 minute(s), 38 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

when should i go back and recheckmark these boxs

Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.

When we're finished.

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
LDTate, thank you i have to type up 2 reports for work today, so i wont be able to try your combo fix till tuesday my home puter is NOT networked to my office puter, ok ill get back with you on tuesday and post the results i use avg 9 free, do i need to turn all these off or just the,AVG Resident Shield AVG Resident Shield AVG E-mail Scanner AVG LinkScanner
hi i had some time this afternoon so i ran the combo, using your instuctions
i work a half day tuesday so ill check back tuesday afternoon, or when i get an
email notifcation, hard drive still running, thanks again

combo fix log………..

ComboFix 10-03-28.03 - connie 03/29/2010 16:40:30.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1527.741 [GMT -4:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-02-28 to 2010-03-29 )))))))))))))))))))))))))))))))
.

2010-03-29 20:48 . 2010-03-29 20:48 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-03-29 12:29 . 2010-03-29 12:39 ——– d—–w- c:\programdata\NOS
2010-03-28 19:25 . 2010-03-28 23:54 ——– d—–w- c:\users\connie\AppData\Local\Adobe
2010-03-28 01:27 . 2010-03-28 01:27 ——– d—–w- c:\users\connie\AppData\Roaming\Malwarebytes
2010-03-28 01:26 . 2010-01-07 20:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-28 01:26 . 2010-03-28 01:26 ——– d—–w- c:\programdata\Malwarebytes
2010-03-28 01:26 . 2010-03-28 01:26 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-28 01:26 . 2010-01-07 20:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-26 20:22 . 2010-03-26 20:22 ——– d—–w- c:\users\connie\AppData\Local\MigWiz
2010-03-25 12:23 . 2010-03-26 20:47 ——– d—–w- c:\program files\Spybot - Search & Destroy
2010-03-25 12:23 . 2010-03-26 20:45 ——– d—–w- c:\programdata\Spybot - Search & Destroy
2010-03-25 12:04 . 2010-03-26 20:41 ——– d—–w- c:\program files\SpywareBlaster
2010-03-25 12:04 . 2005-08-25 23:18 118784 —-a-w- c:\windows\system32\MSSTDFMT.DLL
2010-03-24 21:15 . 2010-03-24 21:15 ——– d—–w- c:\programdata\SUPERAntiSpyware.com
2010-03-24 21:15 . 2010-03-26 20:41 ——– d—–w- c:\users\connie\AppData\Roaming\SUPERAntiSpyware.com
2010-03-24 21:15 . 2010-03-26 20:40 ——– d—–w- c:\program files\SUPERAntiSpyware
2010-03-24 16:19 . 2010-03-24 16:19 ——– d—–w- c:\program files\Trend Micro
2010-03-14 12:59 . 2010-03-14 12:59 12464 —-a-w- c:\windows\system32\avgrsstx.dll
2010-03-13 00:58 . 2010-03-13 00:58 118784 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-03-13 00:58 . 2010-03-13 00:58 118784 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-03-13 00:58 . 2010-03-13 00:58 118784 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-03-13 00:58 . 2010-03-13 00:58 118784 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-03-13 00:58 . 2010-03-13 00:58 118784 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-03-13 00:58 . 2010-03-13 00:58 329312 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2010-03-13 00:58 . 2010-03-13 00:58 300616 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-03-13 00:58 . 2010-03-13 00:58 118784 —-a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-03-13 00:58 . 2010-03-13 00:58 ——– d—–w- c:\program files\Common Files\xing shared
2010-03-13 00:54 . 2010-03-13 00:54 734728 —-a-w- c:\users\connie\AppData\Roaming\Real\RealPlayer\setup\AU_setup12.exe
2010-03-12 02:02 . 2010-03-12 02:02 ——– d—–w- c:\windows\Sun
2010-03-12 02:02 . 2010-03-12 02:02 ——– d—–w- c:\program files\Common Files\Java
2010-03-11 11:00 . 2010-02-20 23:39 24064 —-a-w- c:\windows\system32\nshhttp.dll
2010-03-11 11:00 . 2010-02-20 23:37 31232 —-a-w- c:\windows\system32\httpapi.dll
2010-03-11 11:00 . 2010-02-20 21:18 411136 —-a-w- c:\windows\system32\drivers\http.sys
2010-03-03 01:02 . 2010-03-03 01:02 ——– d—–w- c:\program files\MSXML 4.0
2010-03-02 23:32 . 2010-03-02 23:32 ——– d—–w- c:\users\connie\AppData\Roaming\Nero
2010-03-02 23:29 . 2010-03-03 01:45 ——– d—–w- c:\programdata\Nero
2010-03-02 23:29 . 2010-03-03 01:46 ——– d—–w- c:\program files\Common Files\Nero

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-29 00:02 . 2009-06-07 03:18 1 —-a-w- c:\users\connie\AppData\Roaming\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-03-25 02:40 . 2009-09-27 03:08 ——– d—–w- c:\program files\CAT
2010-03-24 22:49 . 2006-11-02 12:37 ——– d—–w- c:\program files\Windows Journal
2010-03-24 22:49 . 2006-11-02 12:37 ——– d—–w- c:\program files\Windows Collaboration
2010-03-24 22:49 . 2009-04-10 16:02 ——– d—–w- c:\program files\CCleaner
2010-03-24 22:49 . 2006-11-02 12:37 ——– d—–w- c:\program files\Microsoft Games
2010-03-14 12:59 . 2009-11-26 21:07 242696 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-14 12:59 . 2009-11-26 21:07 29512 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-03-14 12:58 . 2009-11-26 21:07 216200 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-13 00:58 . 2009-06-03 23:40 ——– d—–w- c:\program files\Common Files\Real
2010-03-13 00:58 . 2009-12-13 22:09 ——– d—–w- c:\program files\real
2010-03-12 02:00 . 2009-06-01 23:30 ——– d—–w- c:\program files\Java
2010-03-11 11:20 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2010-03-02 22:23 . 2009-07-21 23:19 ——– d—–w- c:\program files\Any Video Converter
2010-03-02 21:58 . 2009-12-16 19:51 ——– d—–w- c:\program files\Common Files\PX Storage Engine
2010-02-24 13:26 . 2009-04-09 23:57 53344 —-a-w- c:\users\connie\AppData\Local\GDIPFONTCACHEV1.DAT
2010-02-07 16:15 . 2010-02-07 16:15 ——– d—–w- c:\programdata\Flip Video
2010-02-07 16:15 . 2010-02-07 16:15 ——– d—–w- c:\program files\Flip Video
2010-02-02 23:40 . 2010-02-02 23:38 ——– d—–w- c:\program files\K-Lite Codec Pack
2010-02-01 02:39 . 2009-04-10 04:48 ——– d—–w- c:\program files\Google
2010-02-01 00:07 . 2010-02-01 00:07 ——– d—–w- c:\users\connie\AppData\Roaming\AnvSoft
2010-02-01 00:07 . 2010-02-01 00:07 ——– d—–w- c:\program files\AnvSoft
2010-01-30 03:22 . 2010-01-30 03:22 509552 —-a-w- c:\programdata\Google\Google Toolbar\Update\gtb5519.tmp.exe
2010-01-25 12:48 . 2010-02-24 08:01 472576 —-a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:48 . 2010-02-24 08:01 151040 —-a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:48 . 2010-02-24 08:01 151040 —-a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:48 . 2010-02-24 08:01 472064 —-a-w- c:\windows\system32\secproc.dll
2010-01-25 12:45 . 2010-02-24 08:01 329216 —-a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:35 . 2010-02-24 08:01 346624 —-a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:35 . 2010-02-24 08:01 523776 —-a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:34 . 2010-02-24 08:01 511488 —-a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:34 . 2010-02-24 08:01 347136 —-a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:44 . 2010-02-24 08:02 2048 —-a-w- c:\windows\system32\tzres.dll
2010-01-05 18:00 . 2010-02-02 23:38 85504 —-a-w- c:\windows\system32\ff_vfw.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-10-16 17:12 1119488 —-a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-10-16 1119488]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-04-10 68592]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-13 202256]

c:\users\connie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alltel_McciTrayApp]
2006-12-02 00:53 985088 —-a-w- c:\program files\Alltel\WindstreamTrayApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2371323372-798547659-3247070440-1000]
"EnableNotificationsRef"=dword:00000001

R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 135664]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-03-14 216200]
S1 AvgTdiX;AVG Free Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-03-14 242696]
S2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [2010-03-14 916760]
S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-03-14 308064]

.
Contents of the 'Scheduled Tasks' folder

2010-03-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 02:39]

2010-03-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 02:39]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
IE: Google Sidewiki… - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
MSConfigStartUp-cat - c:\program files\CAT\cat.exe
AddRemove-LSI Soft Modem - c:\windows\agrsmdel



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-29 16:48
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


c:\users\connie\AppData\Local\Temp\catchme.dll 53248 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2010-03-29 16:53:11
ComboFix-quarantined-files.txt 2010-03-29 20:53

Pre-Run: 80,542,240,768 bytes free
Post-Run: 80,477,814,784 bytes free

- - End Of File - - F67907E48E92E502811616F680C81033
I'm not seeing anything bad. Try this: using these 3 keys at the same time( ALT / CTRL / DEL ), bring up taskmanager and look at the processes. See which file (s) are using the CPU processes.

End the task for these and let me know what happens.
wisptis.exe
snipping tool

and the Google Items listed


are you talking about in the processes tab or the services tab
the only one running at the moment is google quick search and G toolbar, in processes

stopped them and the hd is still running, its like its working on something all the time

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