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Spyware / Malware / Virus Removal

[Resolved] PC running slowly

11 min read

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Post #1
helping a friend to fix her computer, I've just done an initial HJT scan and seen lots of things that appear to need removing. However, before I remove anything, just wanted to get a second opinion and make sure I'm not removing anything I shouldn't, so would be grateful if someone could offer that opinion

Regards

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:52, on 06/03/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Funk Software\Proxy Host\ph32svc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Funk Software\Proxy Host\phtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE
C:\Corel\Graphics8\Programs\MFIndexer.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaul…earch.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer Provided by Wanadoo
R3 - URLSearchHook: (no name) - {CF7FF72D-40C7-1841-BEC1-35B6ADE725E3} - C:\WINDOWS\system32\kulu.dll (file missing)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000000-59D4-4008-9058-080011001200} - (no file)
O2 - BHO: (no name) - {00000000-C1EC-0345-6EC2-4D0300000000} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f56d9249fca6} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {CF7FF72D-40C7-1841-BEC1-35B6ADE725E3} - C:\WINDOWS\system32\kulu.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O3 - Toolbar: (no name) - {90222687-F593-4738-B738-FBEE9C7B26DF} - (no file)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ProxyHostTrayIcon] "C:\Program Files\Funk Software\Proxy Host\phtray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Cpue] "C:\PROGRA~1\SMANTE~1\spoolsv.exe" -vt yazr
O4 - HKCU\..\Run: [Uaoylgh] C:\Documents and Settings\Owner\Application Data\?ystem\?ti2evxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S6C.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-18\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe" -quiet (User 'Default user')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Corel MEDIA FOLDERS INDEXER 8.LNK = C:\Corel\Graphics8\Programs\MFIndexer.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://bimrek.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1122142986040
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1124737057875
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://bimrek.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0…oUploader55.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MSN Music Mediabar) - http://sib1.od2.com/common/musicmanager/in…nagerPlugin.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{41683250-8DBA-4D4C-A216-707E4CA5A4B5}: NameServer = 62.24.139.139 62.24.139.140
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O20 - AppInit_DLLs:
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Unknown owner - C:\Program Files\Creative\Shared Files\CTDevSrv.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Proxy Host Service (ProxyHostService) - Funk Software, Inc. - C:\Program Files\Funk Software\Proxy Host\ph32svc.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe (file missing)
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

–
End of file - 15248 bytes

Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #3
hi, this is the log. as for the computer itself, it is just running painfully slow, and every application or folder is taking an absolute eternity to open. however, according to the taskbar, neither the CPU or RAM is running particularly high

Malwarebytes' Anti-Malware 1.44
Database version: 3828
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

06/03/2010 14:33:52
mbam-log-2010-03-06 (14-33-38).txt

Scan type: Quick Scan
Objects scanned: 140320
Time elapsed: 47 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\spamblockerconfig.application (Adware.Hotbar) -> No action taken.
HKEY_CLASSES_ROOT\spamblockerconfig.application.1 (Adware.Hotbar) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{42f2c9ba-614f-47c0-b3e3-ecfd34eed658} (Adware.ISTBar) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09f1adac-76d8-4d0f-99a5-5c907dadb988} (Rogue.Multiple) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Screensavers.com (Adware.Comet) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Owner\Application Data\SpamBlocker (Adware.Hotbar) -> No action taken.
C:\Program Files\Screensavers.com (Adware.Comet) -> No action taken.
C:\Program Files\Screensavers.com\Wallpaper (Adware.Comet) -> No action taken.

Files Infected:
C:\Program Files\Screensavers.com\Wallpaper\swpstart.exe (Adware.Comet) -> No action taken.
C:\WINDOWS\system32\nvs2.inf (Adware.EGDAccess) -> No action taken.

Post #5
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #6 last edited
hi, here is the ComboFix log

ComboFix 10-03-05.05 - Owner 06/03/2010 15:00:45.1.1 - x86
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\Owner\LOCALS~1\Temp\tmp1.tmp
c:\docume~1\Owner\LOCALS~1\Temp\tmp2.tmp
c:\documents and settings\All Users\Application Data\hpe12.dll
c:\documents and settings\Owner\Application Data\alot
c:\program files\alot
c:\program files\alot\alotUninst.exe
c:\program files\alot\bin\alot.dll
c:\program files\License_Manager
c:\program files\smante~1
c:\recycler\S-1-5-21-4222649167-3457099588-811879606-1003
c:\windows\system32\0.920391261577606.exe
c:\windows\system32\office_pnl.dll
c:\windows\system32\wapisvsu.exe
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-02-06 to 2010-03-06 )))))))))))))))))))))))))))))))
.

2010-03-06 14:51 . 2010-03-06 14:51 54016 —-a-w- c:\windows\system32\drivers\ylqlqd.sys
2010-03-06 11:45 . 2010-03-06 11:45 ——– d—–w- c:\documents and settings\Owner\Application Data\Malwarebytes
2010-03-06 11:44 . 2010-01-07 16:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-06 11:43 . 2010-03-06 11:43 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-03-06 11:43 . 2010-01-07 16:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-03-06 11:43 . 2009-08-24 21:08 28160 —-a-w- c:\windows\system32\DfSdkBt.exe
2010-03-06 11:43 . 2010-03-06 11:44 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-06 11:41 . 2010-03-06 11:41 ——– d—–w- c:\program files\Ashampoo
2010-03-06 11:14 . 2010-03-06 11:14 ——– d—–w- c:\program files\Trend Micro
2010-03-01 18:36 . 2010-03-01 18:36 ——– d-sh–w- c:\documents and settings\Owner\IECompatCache
2010-02-28 17:47 . 2010-02-28 17:47 ——– d-sh–w- c:\documents and settings\Owner\PrivacIE
2010-02-28 17:40 . 2010-02-28 17:40 ——– d-sh–w- c:\documents and settings\Owner\IETldCache
2010-02-27 19:24 . 2010-02-27 19:24 ——– d—–w- c:\windows\ie8updates
2010-02-27 19:10 . 2010-02-27 19:21 ——– dc-h–w- c:\windows\ie8
2010-02-27 19:04 . 2009-12-11 08:38 69120 -c—-w- c:\windows\system32\dllcache\iecompat.dll
2010-02-27 19:03 . 2009-12-21 19:14 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll
2010-02-27 19:03 . 2009-12-21 19:14 246272 -c—-w- c:\windows\system32\dllcache\ieproxy.dll
2010-02-25 18:51 . 2010-02-12 10:03 293376 ——w- c:\windows\system32\browserchoice.exe
2010-02-08 15:38 . 2008-01-09 12:28 27632 —-a-w- c:\windows\system32\drivers\seehcri.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-06 15:22 . 2006-09-29 17:12 ——– d—–w- c:\documents and settings\Owner\Application Data\Skype
2010-02-28 18:24 . 2006-12-19 20:44 ——– d—–w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2010-02-12 17:41 . 2010-03-06 10:42 558448 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
2010-02-10 21:45 . 2009-04-29 19:21 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-02-08 15:35 . 2006-05-27 12:45 ——– d—–w- c:\program files\Sony Ericsson
2010-02-08 15:35 . 2005-03-25 15:57 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-02-08 15:31 . 2006-08-09 18:19 ——– d—–w- c:\program files\LiveUpdate
2010-02-05 09:00 . 2010-03-06 10:53 84912 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100305.039\NAVENG.SYS
2010-02-05 09:00 . 2010-03-06 10:53 1324720 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100305.039\NAVEX15.SYS
2010-02-01 19:20 . 2010-03-06 10:42 165240 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
2010-01-24 12:58 . 2009-10-28 21:25 ——– d—–w- c:\program files\Microsoft Silverlight
2010-01-15 19:23 . 2005-07-24 17:30 ——– d—–w- c:\program files\Creative
2010-01-15 19:16 . 2005-03-25 16:14 ——– d—–w- c:\program files\BigFix
2009-12-31 16:50 . 2004-08-26 16:12 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-08-26 16:12 916480 —-a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2004-08-26 18:00 343040 —-a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2004-08-26 16:11 33280 —-a-w- c:\windows\system32\csrsrv.dll
2009-12-10 09:00 . 2010-03-06 10:53 2747440 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100305.039\CCERASER.DLL
2009-12-08 19:27 . 2004-08-26 16:12 2189184 —-a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2004-08-04 05:59 2066048 —-a-w- c:\windows\system32\ntkrnlpa.exe
2006-05-08 21:49 . 2006-05-08 21:49 49465 —-a-w- c:\program files\moviepass Terms.html
2005-07-24 17:22 . 2005-07-24 17:22 0 –sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Uaoylgh"="c:\documents and settings\Owner\Application Data\?ystem\?ti2evxx.exe" [?]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2009-07-26 3883856]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2006-10-13 20058152]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" [2009-09-24 434176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-13 212992]
"CHotkey"="zHotkey.exe" [2004-05-18 543232]
"ShowWnd"="ShowWnd.exe" [2003-09-19 36864]
"SunKistEM"="c:\program files\Digital Media Reader\shwiconem.exe" [2004-11-15 135168]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"SoundMan"="SOUNDMAN.EXE" [2004-11-16 77824]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-11-12 344064]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-11-01 32768]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-04-03 777424]
"ProxyHostTrayIcon"="c:\program files\Funk Software\Proxy Host\phtray.exe" [2003-08-05 226544]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-10-30 256576]
"SpeedTouch USB Diagnostics"="c:\program files\Thomson\SpeedTouch USB\Dragdiag.exe" [2004-01-26 866816]
"TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2007-08-31 988584]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-01-07 1394000]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Corel MEDIA FOLDERS INDEXER 8.LNK - c:\corel\Graphics8\Programs\MFIndexer.exe [2005-8-23 82944]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\TalkTalk\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\Common Files\\SupportSoft\\bin\\tgsrvc.exe"=
"c:\\Program Files\\TalkTalk\\agent\\bin\\bcont_nm.exe"=
"c:\\Program Files\\TalkTalk\\bin\\sprtcmd.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [03/02/2010 17:54 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [03/02/2010 17:54 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [03/02/2010 17:51 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSXpx86.sys [26/02/2010 17:36 329592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/08/2009 08:00 102448]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [08/02/2010 15:38 27632]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [26/12/2008 22:08 89256]
S3 s0016mdfl;Sony Ericsson Device 0016 USB WMC Modem Filter;c:\windows\system32\drivers\s0016mdfl.sys [26/12/2008 22:08 15016]
S3 s0016mdm;Sony Ericsson Device 0016 USB WMC Modem Driver;c:\windows\system32\drivers\s0016mdm.sys [26/12/2008 22:08 120744]
S3 s0016mgmt;Sony Ericsson Device 0016 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0016mgmt.sys [26/12/2008 22:09 114216]
S3 s0016nd5;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (NDIS);c:\windows\system32\drivers\s0016nd5.sys [26/12/2008 22:09 25512]
S3 s0016obex;Sony Ericsson Device 0016 USB WMC OBEX Interface;c:\windows\system32\drivers\s0016obex.sys [26/12/2008 22:09 110632]
S3 s0016unic;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (WDM);c:\windows\system32\drivers\s0016unic.sys [26/12/2008 22:09 115752]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [26/12/2008 22:09 90536]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [26/12/2008 22:09 90408]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [26/12/2008 22:09 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [26/12/2008 22:09 122024]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [26/12/2008 22:09 115368]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [26/12/2008 22:09 25768]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [26/12/2008 22:09 111784]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [26/12/2008 22:09 117544]
S3 sea1bus;Sony Ericsson Device 0A1 driver (WDM);c:\windows\system32\drivers\sea1bus.sys [27/04/2008 20:14 61536]
S3 sea1mdfl;Sony Ericsson Device 0A1 USB WMC Modem Filter;c:\windows\system32\drivers\sea1mdfl.sys [27/04/2008 20:14 9360]
S3 sea1mdm;Sony Ericsson Device 0A1 USB WMC Modem Driver;c:\windows\system32\drivers\sea1mdm.sys [27/04/2008 20:14 97088]
S3 sea1mgmt;Sony Ericsson Device 0A1 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\sea1mgmt.sys [27/04/2008 20:15 88624]
S3 sea1nd5;Sony Ericsson Device 0A1 USB Ethernet Emulation SEMCA1 (NDIS);c:\windows\system32\drivers\sea1nd5.sys [27/04/2008 20:21 18704]
S3 sea1obex;Sony Ericsson Device 0A1 USB WMC OBEX Interface;c:\windows\system32\drivers\sea1obex.sys [27/04/2008 20:15 86432]
S3 sea1unic;Sony Ericsson Device 0A1 USB Ethernet Emulation SEMCA1 (WDM);c:\windows\system32\drivers\sea1unic.sys [27/04/2008 20:21 90800]
S3 VM650FVM11;UMAX AstraSlim Scanner ProdID x0104;c:\windows\system32\Drivers\USB650C.sys –> c:\windows\system32\Drivers\USB650C.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2010-01-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2008-10-04 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job
- c:\program files\Microsoft IntelliType Pro\itype.exe [2007-08-31 19:13]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.mytalktalk.co.uk
uSearchMigratedDefaultURL = hxxp://search.orange.co.uk/all?brand=ouk&tab=web&p=_adr&q={searchTerms}
mWindow Title = Microsoft Internet Explorer Provided by Wanadoo
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://uk.search.yahoo.com
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
TCP: {41683250-8DBA-4D4C-A216-707E4CA5A4B5} = 62.24.139.139 62.24.139.140
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\7smv5tnl.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.mytalktalk.co.uk
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{CF7FF72D-40C7-1841-BEC1-35B6ADE725E3} - c:\windows\system32\kulu.dll
BHO-{CF7FF72D-40C7-1841-BEC1-35B6ADE725E3} - c:\windows\system32\kulu.dll
Toolbar-BigBitmap - (no file)
Toolbar-SmallBitmap - (no file)
HKCU-Run-Cpue - c:\progra~1\SMANTE~1\spoolsv.exe
HKLM-Run-Transponder - c:\windows\system32\susp.exe
HKU-Default-Run-Yahoo! Pager - c:\progra~1\Yahoo!\MESSEN~1\ypager.exe
AddRemove-alotToolbar - c:\program files\alot\alotUninst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-06 15:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-2055893348-993461875-597284225-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(768)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-03-06 15:33:51
ComboFix-quarantined-files.txt 2010-03-06 15:33

Pre-Run: 162,365,779,968 bytes free
Post-Run: 164,430,569,472 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 73FF42A411A247582B19CF3E930E966E
Post #7
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

http://forums.whatthetech.com/PC_running_slowly_t110736.html

Collect::
c:\windows\system32\drivers\ylqlqd.sys

Driver::
ylqlqd

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Uaoylgh"=-

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe


Then post the results log using Copy / Paste


Also please describe how your computer behaves at the moment.
Post #8 last edited
this is the new log….the PC is running a bit better but still freezes

ComboFix 10-03-08.01 - Owner 08/03/2010 20:18:13.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.382.119 [GMT 0:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt
AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\Drivers\atapi.sys was found and disinfected
Restored copy from - c:\windows\ERDNT\cache\atapi.sys

.
((((((((((((((((((((((((( Files Created from 2010-02-08 to 2010-03-08 )))))))))))))))))))))))))))))))
.

2010-03-06 11:45 . 2010-03-06 11:45 ——– d—–w- c:\documents and settings\Owner\Application Data\Malwarebytes
2010-03-06 11:43 . 2010-03-06 11:43 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-08 20:35 . 2006-09-29 17:12 ——– d—–w- c:\documents and settings\Owner\Application Data\Skype
2010-03-06 11:44 . 2010-03-06 11:43 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-03-06 11:41 . 2010-03-06 11:41 ——– d—–w- c:\program files\Ashampoo
2010-03-06 11:14 . 2010-03-06 11:14 ——– d—–w- c:\program files\Trend Micro
2010-02-28 18:24 . 2006-12-19 20:44 ——– d—–w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2010-02-12 17:41 . 2010-03-08 20:33 558448 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
2010-02-12 10:03 . 2010-02-25 18:51 293376 ——w- c:\windows\system32\browserchoice.exe
2010-02-10 21:45 . 2009-04-29 19:21 ——– d—–w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-02-08 15:35 . 2006-05-27 12:45 ——– d—–w- c:\program files\Sony Ericsson
2010-02-08 15:35 . 2005-03-25 15:57 ——– d–h–w- c:\program files\InstallShield Installation Information
2010-02-08 15:31 . 2006-08-09 18:19 ——– d—–w- c:\program files\LiveUpdate
2010-02-05 09:00 . 2010-03-08 16:22 1324720 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100308.003\NAVEX15.SYS
2010-02-05 09:00 . 2010-03-08 16:22 84912 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100308.003\NAVENG.SYS
2010-02-01 19:20 . 2010-03-08 20:32 165240 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
2010-01-24 12:58 . 2009-10-28 21:25 ——– d—–w- c:\program files\Microsoft Silverlight
2010-01-15 19:23 . 2005-07-24 17:30 ——– d—–w- c:\program files\Creative
2010-01-15 19:16 . 2005-03-25 16:14 ——– d—–w- c:\program files\BigFix
2010-01-07 16:07 . 2010-03-06 11:44 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 16:07 . 2010-03-06 11:43 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-12-31 16:50 . 2004-08-26 16:12 353792 —-a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-08-26 16:12 916480 ——w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2004-08-26 18:00 343040 —-a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2004-08-26 16:11 33280 —-a-w- c:\windows\system32\csrsrv.dll
2009-12-10 09:00 . 2010-03-08 16:22 2747440 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100308.003\CCERASER.DLL
2006-05-08 21:49 . 2006-05-08 21:49 49465 —-a-w- c:\program files\moviepass Terms.html
2005-07-24 17:22 . 2005-07-24 17:22 0 –sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2009-07-26 3883856]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2006-10-13 20058152]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" [2009-09-24 434176]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-13 212992]
"CHotkey"="zHotkey.exe" [2004-05-18 543232]
"ShowWnd"="ShowWnd.exe" [2003-09-19 36864]
"SunKistEM"="c:\program files\Digital Media Reader\shwiconem.exe" [2004-11-15 135168]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"SoundMan"="SOUNDMAN.EXE" [2004-11-16 77824]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-11-12 344064]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-11-01 32768]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-04-03 777424]
"ProxyHostTrayIcon"="c:\program files\Funk Software\Proxy Host\phtray.exe" [2003-08-05 226544]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-10-30 256576]
"SpeedTouch USB Diagnostics"="c:\program files\Thomson\SpeedTouch USB\Dragdiag.exe" [2004-01-26 866816]
"TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2007-08-31 988584]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Corel MEDIA FOLDERS INDEXER 8.LNK - c:\corel\Graphics8\Programs\MFIndexer.exe [2005-8-23 82944]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\TalkTalk\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\Common Files\\SupportSoft\\bin\\tgsrvc.exe"=
"c:\\Program Files\\TalkTalk\\agent\\bin\\bcont_nm.exe"=
"c:\\Program Files\\TalkTalk\\bin\\sprtcmd.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [03/02/2010 17:54 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [03/02/2010 17:54 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [03/02/2010 17:51 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100224.002\IDSXpx86.sys [26/02/2010 17:36 329592]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [03/02/2010 17:52 117640]
R2 OMSI download service;Sony Ericsson OMSI download service;c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe [08/02/2010 15:35 90112]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\TalkTalk\bin\sprtsvc.exe [12/10/2007 07:33 202016]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/08/2009 08:00 102448]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [08/02/2010 15:38 27632]
S3 DfSdkS;Defragmentation-Service;c:\program files\Ashampoo\Ashampoo WinOptimizer 6\DfSdkS.exe [06/03/2010 11:43 406016]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [26/12/2008 22:08 89256]
S3 s0016mdfl;Sony Ericsson Device 0016 USB WMC Modem Filter;c:\windows\system32\drivers\s0016mdfl.sys [26/12/2008 22:08 15016]
S3 s0016mdm;Sony Ericsson Device 0016 USB WMC Modem Driver;c:\windows\system32\drivers\s0016mdm.sys [26/12/2008 22:08 120744]
S3 s0016mgmt;Sony Ericsson Device 0016 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0016mgmt.sys [26/12/2008 22:09 114216]
S3 s0016nd5;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (NDIS);c:\windows\system32\drivers\s0016nd5.sys [26/12/2008 22:09 25512]
S3 s0016obex;Sony Ericsson Device 0016 USB WMC OBEX Interface;c:\windows\system32\drivers\s0016obex.sys [26/12/2008 22:09 110632]
S3 s0016unic;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (WDM);c:\windows\system32\drivers\s0016unic.sys [26/12/2008 22:09 115752]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [26/12/2008 22:09 90536]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [26/12/2008 22:09 90408]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [26/12/2008 22:09 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [26/12/2008 22:09 122024]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [26/12/2008 22:09 115368]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [26/12/2008 22:09 25768]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [26/12/2008 22:09 111784]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [26/12/2008 22:09 117544]
S3 sea1bus;Sony Ericsson Device 0A1 driver (WDM);c:\windows\system32\drivers\sea1bus.sys [27/04/2008 20:14 61536]
S3 sea1mdfl;Sony Ericsson Device 0A1 USB WMC Modem Filter;c:\windows\system32\drivers\sea1mdfl.sys [27/04/2008 20:14 9360]
S3 sea1mdm;Sony Ericsson Device 0A1 USB WMC Modem Driver;c:\windows\system32\drivers\sea1mdm.sys [27/04/2008 20:14 97088]
S3 sea1mgmt;Sony Ericsson Device 0A1 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\sea1mgmt.sys [27/04/2008 20:15 88624]
S3 sea1nd5;Sony Ericsson Device 0A1 USB Ethernet Emulation SEMCA1 (NDIS);c:\windows\system32\drivers\sea1nd5.sys [27/04/2008 20:21 18704]
S3 sea1obex;Sony Ericsson Device 0A1 USB WMC OBEX Interface;c:\windows\system32\drivers\sea1obex.sys [27/04/2008 20:15 86432]
S3 sea1unic;Sony Ericsson Device 0A1 USB Ethernet Emulation SEMCA1 (WDM);c:\windows\system32\drivers\sea1unic.sys [27/04/2008 20:21 90800]
S3 VM650FVM11;UMAX AstraSlim Scanner ProdID x0104;c:\windows\system32\Drivers\USB650C.sys –> c:\windows\system32\Drivers\USB650C.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2010-01-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2008-10-04 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job
- c:\program files\Microsoft IntelliType Pro\itype.exe [2007-08-31 19:13]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.mytalktalk.co.uk
uSearchMigratedDefaultURL = hxxp://search.orange.co.uk/all?brand=ouk&tab=web&p=_adr&q={searchTerms}
mWindow Title = Microsoft Internet Explorer Provided by Wanadoo
uInternet Settings,ProxyServer = http=hxxp://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
uInternet Settings,ProxyOverride =
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://uk.search.yahoo.com
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
TCP: {41683250-8DBA-4D4C-A216-707E4CA5A4B5} = 62.24.139.140 62.24.139.139
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\7smv5tnl.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.mytalktalk.co.uk
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-08 20:35
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-2055893348-993461875-597284225-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(776)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3360)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\corel\Graphics8\programs\CMFFld80.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Common Files\Supportsoft\bin\tgsrvc.exe
c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files\Funk Software\Proxy Host\ph32svc.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\zHotkey.exe
c:\windows\SOUNDMAN.EXE
c:\program files\iPod\bin\iPodService.exe
c:\program files\Microsoft IntelliType Pro\dpupdchk.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
.
**************************************************************************
.
Completion time: 2010-03-08 20:47:17 - machine was rebooted
ComboFix-quarantined-files.txt 2010-03-08 20:47
ComboFix2.txt 2010-03-06 15:33

Pre-Run: 164,252,971,008 bytes free
Post-Run: 164,379,545,600 bytes free

- - End Of File - - 637CF632EDC95463AA5EA451292052B0
Post #9
🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.

    [external image: Posted Image]

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • Kaspersky log
  • Let me know how your computer is running
Post #11
1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Viewpoint

That's all I see.You could start a new topic in our Windows Forum and see if anyone has any suggestions.

Do this now.


Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    If you used DeFogger
    You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.


    To be on the safe side, I would also change all my passwords.



    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:

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