This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] explorer.exe is not starting on reboot

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi,

Please delete GMER and ComboFix as well.

Follow these steps to uninstall Combofix
  • Click START then RUN
  • Now copy/paste the code into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
Combofix /Uninstall
[external image: Posted Image]

===================================================

Your log appears to be clean. :)

Do you have any questions or problems to ask? Please do not hesitate to do so. :)


Here are some tips to reduce the potential for spyware infection in the future:
  • Make your Internet Explorer More Secure
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab.
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.

      • Change the Download signed ActiveX controls to Prompt.
      • Change the Download unsigned ActiveX controls to Disable.
      • Change the Initialise and script ActiveX controls not marked as safe to Disable.
      • Change the Installation of desktop items to Prompt.
      • Change the Launching programs and files in an IFRAME to Prompt.
      • Change the Navigate sub-frames across different domains to Prompt.
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Consider a custom hosts file such as MVPS HOSTS - This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Please also read Tony Klein's excellent article:
How I got
Infected in the First Place



Follow this list and your potential for being infected again will reduce dramatically.

Hopefully this should take care of your problems! Good luck.

**Please respond this one more time to ensure it is resolved.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI